Location: เขตปทุมวัน, Thailand
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitisation efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Barcelona, Spain; Vilnius, Lithuania; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We're looking for a Business Process Analyst to help optimize the operations behind our payment infrastructure. You'll monitor merchant, provider, and terminal traffic, oversee routing and switching processes, and analyze transaction volumes and conversion rates to spot anomalies and improvement opportunities. Working with internal teams and processing partners, you'll turn traffic data into clear insights and practical process improvements - a great fit for a detail-oriented analyst who thrives on solving operational challenges in a fast-growing fintech environment.
Key Responsibilites
Monitor merchant, provider, and terminal traffic to ensure optimal system performance
Oversee merchant routing and switching processes to maintain seamless operations
Manage and optimize Visa principal traffic distribution across processing channels
Monitor transaction volumes and traffic spikes, proactively identifying anomalies and potential operational risks
Verify the correct application of configured processing limits to prevent technical issues and unnecessary transaction declines
Monitoring and analyzing conversion rates, identifying pain points and errors, and implementing improvements
Collaborate with internal teams to manage terminal switching and ensure adherence to regulatory limits
Generate and analyze custom analytics reports as needed
Evaluate merchant traffic patterns to provide insights to internal teams
Translate traffic analytics for processing partners to enhance understanding and decision-making
Organize and deliver training sessions on system operations and analytics for colleagues across departments
What you need to succeed in this role
Bachelor’s degree in Business Administration, Finance, or a related field
At least 1 year of experience in financial or business analysis, or in roles focused on process improvement
Experience working with data analysis tools and advanced Excel skills
Strong problem-solving skills with keen attention to detail
Ability to clearly and effectively communicate complex concepts to diverse audiences
Familiarity with payment industry practices and technologies is an advantage
Strong interpersonal skills, with a proven ability to work collaboratively in a team-oriented environment
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Задачи:
— улучшение производительности платежей
— увеличение конверсии
— снижение мошенничества
— разработка более эффективных платежных стратегий для маркетплейса и продуктов по подписке
Требования:
— опыт работы 5+ лет в области платежей, финтеха, электронной коммерции или продуктов по подписке
— опыт работы с рекуррентными платежами и оптимизацией платежей
— глубокие знания в области предотвращения мошенничества и управления возвратами платежей (chargeback)
— экспертиза в платежных шлюзах, эквайринге и процессах авторизации платежей
— аналитический склад ума и навыки кросс-функционального взаимодействия
Условия:
— конкурентоспособная компенсация
— высокая степень ответственности
— отсутствие микроменеджмента
— возможности карьерного роста
УдалённоCyprus
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Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
WELCOME TO PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
THE ROLE
At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut.
You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite.
The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges.
WHAT WE’RE LOOKING FOR
- In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective
- Native level French or English communication skills complemented by a strong business acumen.
- Able to read and analyze server and application logs and debug errors.
- Strong experience working with REST HTTP APIs.
- Strong experience in project management, and ideally customer onboarding.
- Ability to investigate and solve complex technical problems to offer the best solutions to our customers.
BONUS POINTS FOR
- Experience in a similar role in a tech company.
- Experience and knowledge working in the online payments industry.
- Prior customer service experience working in a merchant-facing role.
- Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work.
- Experience working with Javascript to design and build small application scripts.
- Ability to read and understand application code (Golang).
WHAT YOU WILL BE DOING
- Provide technical support to merchants during their implementation of ProcessOut.
- Plan and manage their project of implementing the solution.
- Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support.
- Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
- Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.
- Interact with the Product/Engineering teams to pinpoint improvement ideas.
- Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions.
- Ability to multitask with multiple projects and integrations of key customers
- Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase.
ADDITIONAL INFORMATION
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values.
We believe in equal opportunities.
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com http://Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Position:
Senior Software Engineer, Processing
Location:
Remote
We are hiring a
Senior Software Engineer
for our Processing team to lead Lithic’s next phase of growth.
The Processing team builds and maintains the real-time interfaces between Lithic and external payment networks. Every card authorization, clearing message, and settlement file flows through systems this team owns. The team manages both online and batch transaction flows across Mastercard, Visa, and Amex, along with transaction enrichment, disputes processing, and network compliance. The systems we maintain have strict latency and uptime requirements, because they sit on the critical path for every card transaction. The team also manages the physical network peering with card network partners, so infrastructure and networking expertise are important. The team primarily uses Java, Python, and Kotlin on AWS.
What you'll do:
Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services
Develop new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces
Ensure that the team is delivering reliable, secure, and scalable code with minimal tech debt
Evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements
Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
Participate in the team on-call rotation
Lead efforts to improve systems and processes both within the team and across engineering
Help drive strategic planning in collaboration with the engineering manager and product manager
What you'll bring:
8+ years experience shipping code in fast paced production environments
Advanced distributed system instincts and design skills
Experience driving large cross-functional projects across engineering, product, and operations teams
A proven commitment to empathy and inclusion
Excellent communication skills
Growth mindset and continuous desire to learn and improve is a must
An interest in fintech and the payments space is preferred
The annual US salary range for this role is $160,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Crack the code
A hidden code is tucked into this application. Find it and enter it below to continue.
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Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Arequipa, Peru
Ubicación: Arequipa, Perú (Híbrido)
Construye el futuro de la minería con Bradken
Bradken
, es un líder global en soluciones de desgaste y tecnologías para minería. Con más de 100 años de experiencia y presencia global, desarrollamos soluciones innovadoras que ayudan a las principales operaciones mineras del mundo a incrementar productividad, seguridad y desempeño operacional.
Como parte de nuestra estrategia de crecimiento en Perú, buscamos incorporar un
Regional Sales Manager – Mineral Processing
, quien liderará el desarrollo comercial de nuestro negocio de Mill Liners (Revestimientos de Molinos), impulsando nuevas oportunidades de negocio y fortaleciendo relaciones estratégicas con nuestros clientes.
Tu impacto en Bradken
Esta posición tendrá un rol clave en la expansión y fortalecimiento de nuestra presencia comercial en Perú, con especial foco en las operaciones mineras del sur del país.
Buscamos un profesional con una sólida combinación de conocimiento técnico, visión estratégica y habilidades comerciales, capaz de desarrollar relaciones de largo plazo con clientes estratégicos, identificar oportunidades de crecimiento y contribuir directamente al crecimiento rentable del negocio.
Trabajarás estrechamente con equipos de Ingeniería, Servicio Técnico, Operaciones y Ventas para entregar soluciones de alto valor que generen resultados tangibles para nuestros clientes.
Responsabilidades Principales
• Liderar el crecimiento comercial del negocio de Mill Liners dentro de la región asignada.
• Desarrollar relaciones estratégicas con clientes clave de la industria minera.
• Identificar y desarrollar nuevas oportunidades de negocio dentro del segmento de procesamiento de minerales.
• Gestionar y expandir cuentas estratégicas mediante una atención cercana y consultiva.
• Implementar estrategias comerciales orientadas al crecimiento sostenible y rentable.
• Administrar pipeline, forecast, ventas y márgenes utilizando Salesforce CRM.
• Realizar visitas periódicas a operaciones mineras para identificar oportunidades, evaluar la satisfacción de los clientes y monitorear el desempeño de nuestros productos.
• Participar en inspecciones, instalaciones y seguimiento de revestimientos de molinos en terreno.
• Preparar reportes comerciales y recomendaciones estratégicas para la Gerencia de Ventas.
• Colaborar con equipos multidisciplinarios para asegurar una experiencia de excelencia para nuestros clientes.
Lo que buscamos
Formación
• Ingeniería Mecánica.
• Ingeniería de Minas.
• Ingeniería Metalúrgica.
• Otras disciplinas técnicas afines.
Experiencia
• Cerca de 5 años o más de experiencia en ventas técnicas, desarrollo de negocios o gestión comercial dentro de la industria minera.
• Experiencia en procesamiento de minerales, molienda, conminución o revestimientos de molinos.
• Experiencia trabajando con plantas concentradoras de cobre.
• Experiencia comprobada desarrollando nuevas oportunidades comerciales y gestionando cuentas estratégicas.
• Experiencia utilizando Salesforce CRM o plataformas similares.
• Excelentes habilidades de negociación, comunicación e influencia.
Será altamente valorado
• Experiencia previa en compañías del sector minero
• Experiencia directa en Mill Liners o soluciones para circuitos de molienda.
• Conocimiento de molienda SAG y Bolas.
• Experiencia operativa o de mantenimiento en plantas concentradoras.
• Relacionamiento establecido con operaciones mineras relevantes en Perú.
¿Qué te permitirá tener éxito en esta posición?
Buscamos una persona con mentalidad comercial, fuerte orientación al cliente y pasión por la minería, capaz de transformar relaciones en oportunidades de negocio y generar crecimiento sostenible en mercados altamente competitivos.
Disfrutarás este desafío si:
• Te motiva desarrollar nuevos negocios, identificar oportunidades y abrir puertas en cuentas estratégicas.
• Construyes relaciones de confianza de largo plazo con equipos de operaciones, mantenimiento, metalurgia y abastecimiento.
• Te sientes cómodo combinando conversaciones técnicas y comerciales con distintos niveles de decisión.
• Tienes iniciativa para identificar oportunidades antes que la competencia y convertirlas en resultados.
• Disfrutas trabajando de forma autónoma en terreno, gestionando tu territorio y priorizando oportunidades de alto impacto.
• Te apasiona resolver desafíos complejos mediante soluciones innovadoras y enfocadas en resultados en un entorno global conectado con líderes comerciales y de Ingeniería.
• Te energiza superar objetivos comerciales y generar crecimiento tangible para tu organización.
• Quieres ser parte de una compañía global donde puedas influir directamente en la estrategia comercial y el crecimiento del negocio.
Lo que hace única esta oportunidad
Este no es únicamente un rol de gestión de cuentas. Tendrás la oportunidad de influir directamente en la estrategia comercial de Bradken en Perú, liderando el crecimiento de mercados clave, desarrollando nuevas oportunidades de negocio y construyendo relaciones estratégicas con algunas de las operaciones mineras más importantes de la región.
Además, formarás parte de una etapa transformadora para Bradken, apoyada por nuestra reciente inversión en la
Fundición Bradken Chilca
, una instalación semi automatizada de clase mundial que fortalece nuestra capacidad de manufactura local, impulsa la innovación y mejora nuestra capacidad de respuesta para nuestros clientes.
Si te apasiona la minería, disfrutas estar cerca de la operación y buscas un rol donde puedas combinar conocimiento técnico, desarrollo de negocio y relacionamiento estratégico, queremos conocerte.
¿Por qué unirte a Bradken?
• EPS cubierta al 100%.
• Bonificación anual por desempeño.
• Bonificación anual del área comercial.
• Formar parte de una compañía global líder en minería.
• Participar en proyectos estratégicos con algunas de las operaciones mineras más importantes del país.
• Exposición a equipos internacionales y mejores prácticas globales.
• Oportunidades de crecimiento y desarrollo profesional.
• Seguro de vida y accidentes.
• Capacitación continua y oportunidades de aprendizaje.
• Participar junto a familiares directos de un programa de psicología privada EAP global disponible 24/7 cubierto al 100% por Bradken
• Cultura inclusiva, colaborativa y enfocada en la innovación.
Si buscas una oportunidad para combinar conocimiento técnico, desarrollo comercial y relacionamiento estratégico en la gran minería, te invitamos a postular y ser parte de Bradken.
Para asegurar un proceso ágil y alineado con los objetivos del rol,
esta convocatoria está dirigida exclusivamente a profesionales que cuenten con experiencia previa demostrable en ventas técnicas para minería
(molinos, revestimientos o componentes de desgaste).
Agradecemos a todos su interés; las postulaciones que no cumplan con este criterio técnico no podrán ser consideradas para esta etapa.
Antes de comenzar el empleo, se solicitará completar una evaluación psicométrica y un examen médico preocupacional, incluyendo pruebas de drogas y alcohol.
Bradken es un empleador que brinda igualdad de oportunidades y está comprometido con la diversidad, inclusión y el desarrollo de su gente.
The CX department manages support, Discord, content, social media, CPP, and SEO/AEO—currently involving a heavy amount of manual effort. Your core task is to transform these routine processes into efficient automations and internal tools.
Requirements:
— Ability to build tools from scratch
— Experience with APIs, webhooks, n8n, and Zapier
— Familiarity with basic scripts and analytics
— Daily, hands-on experience working with AI
— A fast learner who takes ownership of projects
The CX department manages support, Discord, content, social media, CPP, and SEO/AEO—currently involving a heavy amount of manual effort. Your core task is to transform these routine processes into efficient automations and internal tools.
What You Bring:
— Ability to build tools from scratch
— Experience with APIs, webhooks, n8n, and Zapier
— Familiarity with basic scripts and analytics
— Daily, hands-on experience working with AI
— A fast learner who takes ownership of projects
Location: Turkey; Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location: Istanbul, DESBAS(Tuzla)
Job Responsibilities:
Prepare and update technological documentation (instructions, assembly schemes, route maps, quality standards),
Support the development of production processes, equipment, and automation tools,
Define and create technical requirements for devices, equipment, and special tools,
Calculate material and energy consumption standards, and analyze process efficiency,
Ensure continuous improvement of production processes, and actively participate in projects to enhance quality and productivity.
Implement Lean Manufacturing, 5S, and Kaizen practices on the production floor
Develop and lead cost-saving projects focused on continuous improvement
Analyze and improve production processes to enhance overall efficiency
Conduct line balancing studies to optimize production flow
Perform productivity analyses and propose actions to increase production effectiveness
Provide training to production staff on technical knowledge, processes, and improvement methods
Qualifications:
Bachelor’s degree in a industrial engineering field,
Minimum 3 years of experience in production processes (preferably in the electronics manufacturing sector),
Experience in preparing technical documentation, process analysis, and optimization,
Knowledge of automation and mechanization systems,
Knowledge and hands-on experience in lean manufacturing principles,
Good command of English (written and verbal),
Strong analytical thinking, teamwork-oriented, and result-driven.
Location: London
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In this role, you will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. Collaborating across Operations with various partners, you will design end-to-end workflows by translating product and regulatory requirements, establishing controls, identifying automation, and ensuring launch readiness.
You will initially establish operational foundations for new digital-asset and stablecoin capabilities, collaborating across Risk, Compliance, and Merchant teams to create clear, executable processes.
- Design operating models: Lead end-to-end process design and redesigns for new product launches across operational functions such as Risk, Compliance, and Merchant Operations.
- Operationalise capabilities: Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs.
- Digital-asset operations: Apply crypto (stablecoin), blockchain, and fintech knowledge to build safe, scalable, and compliant operations.
- Drive clarity & alignment: Structure ambiguous problems, identify risks, and align cross-functional stakeholders.
- Scale & optimise: Establish governance, metrics, controls, and automated workflows using AI and modern tooling.
WHAT WE’RE LOOKING FOR
- Digital Assets & Payments Implementation: A strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities. Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows.
- Operational Excellence & Process Design: 3+ years in process design or operational excellence driving transformation in fintech. Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems.
- Cross-Domain Agility: Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing) to support cross-functional operational requirements.
- Stakeholder Influence: Strong analytical skills with the ability to align cross-functional teams without direct authority. You must communicate clearly across technical, operational, and executive audiences.
PREFERRED QUALIFICATIONS
- End-User Product Experience: Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations.
- Advanced AI & Automation: Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics.
- Process Methodologies: Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks.
- Cross-Functional & Governance Operations: Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources
is hiring hardworking and reliable General Helpers for a fresh produce processing company in the UAE. The successful candidates will assist with daily operations, including packing, sorting, loading, unloading, and handling products.
Job Responsibilities:
Assist with loading, unloading, and moving products.
Help with packing, sorting, and handling food products.
Assist drivers, warehouse, and operations staff when required.
Maintain cleanliness and organization of the work area.
Follow company safety and hygiene procedures.
Perform other general duties as assigned.
Requirements
Requirements:
Previous experience as a Helper, Warehouse Helper, or similar role is an advantage.
Physically fit and able to perform manual work.
Willing to work in a warehouse and food-related environment.
Hardworking, reliable, and responsible.
Able to work as part of a team.
Benefits
Salary: AED 1,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Mumbai, India; New Delhi, India
Apt Resources is looking for a reliable, responsible, and experienced 3-Ton Pickup Driver
to join a fresh produce processing company in Dubai. The successful candidate will be responsible for the safe and timely transportation of fresh produce, supplies, and other company materials, ensuring that all goods are handled properly during loading, transit, and delivery.
Job Responsibilities:
Safely drive the
3-ton pickup vehicle
for the transportation and delivery of fresh produce.
Load and unload products carefully to prevent damage or spoilage.
Ensure timely delivery of goods to customers and designated locations.
Check the vehicle regularly and report any maintenance or safety issues.
Maintain the cleanliness and proper condition of the vehicle.
Follow company policies and traffic regulations.
Requirements
Requirements:
Valid driving license that allows driving a
3-ton pickup vehicle in UAE
.
Previous experience driving a
3-ton pickup or similar vehicle in UAE
.
Good knowledge of roads and routes.
Physically fit and able to assist with loading and unloading.
Reliable, responsible, and safety-conscious.
Fresh produce, food, or FMCG experience is an advantage.
Benefits
Salary: Salary: AED 2,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Mumbai, India; New Delhi, India
Location: India; Philippines; Malaysia; Nepal
About the Role
KAIZEN is seeking a detail-oriented and proactive
Internal Process Auditor
to ensure robust internal compliance across services such as
PPMs (Planned Preventive Maintenance)
,
AMCs (Annual Maintenance Contracts)
, and
Building Insurances
. The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.
Key Responsibilities
Internal Audit Coordination:
Plan, schedule, and execute ISO 9001:2015 internal audits.
Compliance Monitoring:
Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
Documentation & QMS Management:
Maintain, update, and improve QMS documentation and SOPs.
Risk & Non-Conformity Management:
Identify, escalate, and resolve risks and non-conformities through effective root cause analysis.
Reporting & Presentation:
Prepare and present monthly audit reports, findings, and recommendations to management.
Continuous Improvement:
Recommend improvements, follow up on corrective actions, and measure impact.
ISO Engagement & Training:
Stay updated on ISO standards and deliver awareness sessions across teams.
Cost Management:
Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.
Requirements
Qualifications
Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
Minimum 3 years of experience in internal auditing or quality management
ISO 9001:2015 Internal Auditor certification
Experience in facilities management, AMC/PPM operations, or insurance compliance
Key Competencies
Strong problem-solving and analytical skills
Critical thinking and risk management
Exceptional attention to detail
Excellent communication and organizational abilities
Independence and self-motivation
Familiarity with continuous improvement practices
Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers
Location: Henderson, Australia
Who We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Nitrogen Process Technician – LNG Shutdown
Western Australia | Sept – November 2026 | Major Shutdown Program
EnerMech is seeking experienced Nitrogen Process Technicians with a strong background in Nitrogen Process operations, utilising Nitrogen Membrane Units, HP Air Compressors and Dryers to support a major shutdown in Western Australia. This is an exciting opportunity to join a high-performing team delivering critical maintenance and shutdown activities on a large-scale industrial project from Sept – November.
About the Role
As a Nitrogen Process Technician, you will be responsible for carrying out nitrogen purging operations during the LNG Plant shutdown, ensuring all work is performed safely, efficiently, and in accordance with project procedures and requirements.
Key Responsibilities
Setup, Operate and monitor Nitrogen Generation Units, HP Air Compressors, Dryers and associated equipment
Completion of operational activities following procedure and direction of the Project Engineer and Supervisor.
Assist in the generation of operational records in a clear and concise manner.
Ensure quality, health, safety and environmental systems are implemented and adhered to.
Participate in pre-starts and toolbox talks
Support safe and efficient execution of nitrogen purging activities
Requirements
About You
To be successful, you will ideally possess:
Proven experience as a Nitrogen Process Technician, Process Technician, Operator, or similar role on shutdown, maintenance, or turnaround projects.
Demonstrated experience working with Nitrogen Processes, particularly Nitrogen Membrane Units, HP Air Compressors and Dryers
Strong understanding of industrial safety standards
Current Australian Driver's Licence.
Construction White Card
Ability to pass Safer Together Medical
Strong communication skills and the ability to work effectively within a team.
High commitment to safety, quality and operational excellence.
Benefits
Why EnerMech?
When you join EnerMech, you're joining a company that values expertise, encourages innovation, and supports its people. You’ll be part of a collaborative team that’s focused on delivering results – safely, efficiently, and with integrity.
Ready to energize your career? Apply now and be part of something bigger.
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Henderson, Australia
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Join EnerMech's Offshore Operations Team
EnerMech is seeking experienced Process Technicians for upcoming offshore projects across Australia's offshore oil and gas sector. These casual positions offer the opportunity to work on challenging offshore operations while supporting critical pipeline commissioning, flushing, cleaning and pressure testing activities.
With multiple project scopes scheduled, successful candidates will have the opportunity to join our casual workforce pool for future offshore assignments.
About the Role
As a Process Technician, you will be responsible for:
Operating and monitoring triplex pumps and/or DHDA pumps during pipeline flushing, cleaning and pressure testing operations.
Supporting commissioning and process operations in offshore environments.
Conducting routine equipment inspections and identifying operational issues.
Assisting with equipment rig-up, testing, maintenance and safe operation activities.
Working in accordance with permit-to-work systems, procedures, risk assessments and client HSE requirements.
Maintaining a strong commitment to safety and operational excellence at all times.
Requirements
About You
To be considered, you will ideally have:
Previous offshore oil and gas experience.
Current BOSIET or FOET certification with CA-EBS.
Strong commitment to safety and safe work practices.
Ability to work effectively in remote offshore environments.
Willingness to complete pre-employment and project-specific background checks, including a National Police Clearance.
Experience operating triplex pumps and hydrotesting equipment.
Previous experience working in the Bass Strait.
Agree to complete the required employment background checks such as National Police Clearance
Desirable:
MSIC Card.
OEUK Medical Certificate.
Benefits
Apply Now
If you are an experienced offshore Process Technician looking for your next opportunity, we'd love to hear from you. Submit your resume today and join EnerMech's growing offshore team.
Why EnerMech?
When you join EnerMech, you're joining a company that values expertise, encourages innovation, and supports its people. You’ll be part of a collaborative team that’s focused on delivering results – safely, efficiently, and with integrity.
Ready to energize your career? Apply now and be part of something bigger.
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
HR Systems Transformation & Technical PMO Manager / Senior Manager
to drive the implementation and governance of global HR technology initiatives.
This is not a traditional HRIS Business Analyst or system configuration role. This role will focus on
digital
transformation delivery, program management, process redesign, system governance, risk management and global adoption
.
The ideal candidate combines strong
digital
transformation and PMO capabilities
with practical HR systems knowledge and can work effectively across HR, Engineering, Information Security, Compliance, Legal and regional teams.
What You’ll Be Doing
Drive
global HR technology and process transformation initiatives
, translating strategic priorities into structured implementation plans, milestones and measurable outcomes.
Manage the
day-to-day PMO and delivery activities
for HR systems initiatives, ensuring project timelines, actions, risks and stakeholder decisions are actively managed.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Coordinate
global system rollouts
across HR, Engineering and regional teams, including UAT, defect tracking, implementation readiness, cutover, launch and post-launch stabilization.
Partner closely with Engineering to ensure HR requirements, business rules, controls and launch expectations are clearly understood and incorporated into product delivery.
Review existing HR processes and identify opportunities to
simplify, standardize and automate workflows
before introducing new technology.
Develop and maintain
HR system governance frameworks
, including role-based access controls, permission matrices, approval structures and access review processes.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Maintain strong
change-control, documentation and governance standards
for system enhancements and process changes.
Support the design and rollout of
automation and AI-enabled HR processes
, identifying where policies, compliance requirements, approvals, controls, and human intervention need to be embedded within the employee journey.
Drive
change management and adoption activities
, including stakeholder engagement, communication, training, and rollout support across countries and HR teams.
What We Look For In You
Experience delivering
HR transformation, HR technology, digital transformation, or enterprise systems programs
in a Manager or Senior Manager capacity.
Strong hands-on
project / program management and PMO experience
, particularly across complex, cross-functional initiatives.
Good understanding of
HR systems, processes and employee lifecycle workflows.
Comfortable partnering with technical teams.
Strong process improvement mindset with experience in
workflow automation, digitalization or AI-enabled transformation
.
Experience with
system governance, access management, controls, or data privacy
is highly desirable.
Able to operate with a high degree of ownership, push initiatives forward, challenge stakeholders constructively and manage multiple workstreams simultaneously.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Spain; Poland; Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
AI Process Owner — Transaction Monitoring & Customer Lifecycle
Team: AFC Product Operations
Focus: Transaction Monitoring — AI alert resolution
Scope: Dedicated to AI automation of the transaction monitoring programme within 1LoD, with scope to extend across the customer lifecycle over time
At Finom, AI is not just a buzzword. It runs through every element of how we work, and we are implementing it in production, in real processes, with real decisions behind it, with operational teams in the leading role to build AI operational processes.
About the role
This position sits in our Customer Lifecycle team — the team that monitors the customer from the moment their account is opened at Finom and throughout their entire life with us. That remit covers transaction monitoring, regular (periodic) reviews and general ongoing customer monitoring.
This role is specifically focused on transaction monitoring alert resolution, with the possibility to extend scope across the wider customer lifecycle in future, depending on your experience and your success in the position.
The role is a full dedication to projects that automate elements of our transaction monitoring programme using AI. Concretely, that means three things:
Designing and implementing AI-driven alert resolution — moving work that analysts do manually today into AI-supported and AI-executed flows.
Supporting analysts through the transition from manual investigation to AI output validation and model validation — a genuine change in what the job of an analyst looks like.
Building AI agents that replace manual work end to end, and defining where an agent can act and where a human must.
You will be the person who understands both sides of the equation: what a solid AML framework requires, and what AI can realistically and defensibly do inside that framework. Knowing where the limits are matters as much as knowing what is possible.
Key responsibilities
Own AI implementation for transaction monitoring alert resolution — from identifying the highest-value manual steps, to specifying the solution, to running it in production.
Understand the alert resolution process from pick up to false positive, true positive, or offboarding.
Build AI-driven investigation capability — AI-supported investigation of customers, of suspicious transactions, and of behavioural and network patterns across our customer base.
Build and iterate on AI agents that take over manual analyst work, with clear boundaries, escalation logic and audit trails.
Redesign the alert resolution process around AI: what is automated, what is validated, what stays fully human, and how quality is evidenced.
Define the AI/AML boundary — where AI can be used within a transaction monitoring framework, where it cannot, and how we document and defend that position to 2nd Line risk management, audit and regulators.
Support and upskill analysts through the transition to model and output validation, including guidance, training and new working procedures.
Work hands-on with data — analyse alert and customer data to find inefficiency, false-positive drivers and automation opportunities, and to measure whether changes actually worked.
Partner with technical teams and stakeholders — AI team, Data, Engineering, Product, risk management — translating operational and AML needs into technical requirements, and technical constraints back into operational reality.
Keep the customer in view — every alert, freeze, request for information and delay lands on a real customer. Efficiency gains should improve, not degrade, the customer experience.
Own documentation and process ownership — procedures, decision logic, model rationale and controls kept to audit standard.
Key metrics
Your success will be measured on the efficiency and optimisation of the process, including:
Reduction in manual handling time per alert (cycle time) and in overall alert backlog.
Share of alerts resolved or pre-processed by AI, at maintained or improved quality.
Quality and defensibility of AI-assisted decisions — measured through QA, validation sampling and audit outcomes.
Analyst capacity released
Customer-facing impact: fewer unnecessary touchpoints, faster resolution
About you
3+ years of experience in a fintech, bank, EMI or PSP environment, in transaction monitoring and AML.
Hands-on experience in first line of defence alert resolution — you have worked alerts yourself and know what makes them slow, noisy or hard to close.
Solid understanding of AML frameworks and, critically, how to apply them to resolve alerts in practice rather than in theory.
Genuinely AI-oriented — you already use AI across your own work and have experience implementing AI in projects, not just experimenting with it.
Clear view of the limits of AI within a transaction monitoring framework — what can be automated, what needs human judgement, and what regulators and auditors will accept.
Technically minded with strong data analysis skills. Comfortable working with data tools such as Databricks, Metabase and Power BI; SQL is a real advantage.
Customer-minded — you treat customer impact as a first-order consideration, not a side effect.
Structured, pragmatic and comfortable owning a process end to end in a fast-moving environment.
Professional fluency in English.
Nice to have
Experience building or deploying AI agents or LLM-based workflows in a regulated or operational setting.
Exposure to model validation, model risk management or AI governance
Experience with transaction monitoring vendor systems and rule tuning / threshold optimisation.
Background in periodic reviews, KYC/CDD or ongoing customer due diligence — relevant if the scope extends across the customer lifecycle.
Experience with SAR/STR reporting
Python or similar for data work and prototyping.
What's in it for you
A rare combination: a real AML mandate and a real AI mandate in the same role. You are not advising on automation from the sidelines — you are building it and owning the outcome.
Genuine ownership. This is a process owner role: the decisions on how transaction monitoring works sit with you.
Visible impact from day one, on a programme that directly affects both our regulatory standing and thousands of customers' experience.
Room to grow — scope can expand across the wider customer lifecycle as you deliver.
Direct collaboration with Compliance, Risk, Data, Product and Engineering leadership in a fast-scaling European fintech.
International, remote-friendly team and a culture that rewards initiative over process for its own sake.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Barcelona, Spain; Vilnius, Lithuania; Warsaw, Poland
ОфисParis
УдалённоseniorКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
Arequipa, Peru
ГибридseniorLondon
Sofia, Bulgaria
Henderson, Australia; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Henderson, Australia; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
seniorГеография найма не уточнена
УдалённоSpain; Poland; Netherlands
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