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Location: Kazakhstan Workplace: Remote Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. ABOUT THE ROLE You'll turn the deposits portfolio into clear analytics that shape how Salmon grows and protects its savings products across the region. WHAT YOU'LL DO - Work directly on the deposits product, close to the people who build and run it, with a real say in what gets measured and why - Take a business question and run it end to end yourself — pull the data, analyse it, and land on a recommendation - Handle work that ranges from recurring portfolio reporting to ad-hoc research, segmentation, and unit economics WHAT YOU'LL OWN - Build reporting and analytics on the deposits portfolio — volumes, structure, and dynamics over time - Define the product metric tree, funnels, and retention analysis - Monitor liquidity and concentration across the portfolio - Forecast depositor churn and surface the drivers behind it - Run ad-hoc research, customer segmentation, and unit-economics analysis - Translate findings into clear recommendations for the product team WHAT MAKES YOU A STRONG FIT - SQL in practice: window functions, CTEs, and complex joins - Solid grounding in statistics and the ability to run an investigation end to end, from question to conclusion - English at B1 or above for written communication, documentation, and calls - Analytical maturity that outweighs years on paper NICE TO HAVE - Databricks or Spark SQL - dbt - Python - BI dashboards (Tableau) - Experience in fintech or banking WHAT WE OFFER: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting. This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable. RESPONSIBILITIES - Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria. - Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust. - Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas. - Analyze payment and subscription performance across checkout, trial-to-paid conversion, renewals, failed payments, refunds, and chargebacks; identify revenue leakage and recommend improvements. - Partner with Product, Engineering, and Finance to investigate payment issues and ensure payment metrics and revenue reporting are accurate and consistent. - Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data. - Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs - Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment. - Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries). - Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance. - Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment. REQUIREMENTS - Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience. - 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery. - Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets. - Excellent verbal and written communication; ability to translate analysis into clear business actions. - Ability to think strategically and make data-driven recommendations aligned with company goals. - Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation. - Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar - Advanced SQL - Experience with popular BI tools such as Tableau, Looker, or similar - Experience in subscription business - Hands-on experience analyzing payment and subscription data, including checkout conversion, payment approval rates, renewals, failed payments, refunds, and chargebacks. - Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment - Strong spoken and written English NICE TO HAVES - Experience in Marketing Analytics - Experience with Python, R - Experience with GCP, BigQuery - Experience with Google Ads, Facebook Ads etc - Experience with orchestration frameworks such as Airflow, dbt - Experience with git and code review process LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) - Final Interview (30 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

• Опыт в CRM / lifecycle от 2–3 лет. • Самостоятельный запуск коммуникаций: сегментация клиентов, триггеры и цепочки.

Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design. This is a remote role based in EST. The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience. Tasks: — Lead and develop a team of Renewal Managers with coaching and commercial guidance. — Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution. — Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes. — Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges. — Ensure early renewal engagement with customer context, risk signals, and relationship insights. — Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution. — Collaborate with Sales and Account Management to identify expansion opportunities. — Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting. — Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches. — Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences. — Manage metrics and KPIs measuring renewal effectiveness. — Recruit, onboard, develop, and retain commercial talent as the function scales. Requirements: — 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar. — 3+ years people leadership experience with coaching and developing high-performing teams. — Experience managing recurring revenue portfolios and meeting retention/renewal targets. — Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion. — Experience building and managing renewal forecasts with operational rigor. — Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections. — Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection. — Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes. — Strong analytical skills to identify trends, diagnose performance, and determine interventions. — Track record improving workflows, standardization, automation, or systems to increase efficiency. — Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives. — Excellent communication skills for detailed commercial and senior executive discussions. Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data. Target Annual Compensation: $150-170K OTE (70/30 split). Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.

Location: New York, NY; Atlanta, GA; Nashville, TN; Boston, MA; Washington DC; Charlotte, NC Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention. KEY RESPONSIBILITIES - Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates. - Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets. - Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles. - Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value. - Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers. - Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams. - Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey. - Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain. WHAT WE'RE LOOKING FOR - 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS. - A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention). - Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles. - Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus. - Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers. - A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform. - Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting. - Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment. (PREFERRED) - Direct experience at a high-growth, developer-first, or AI/ML infrastructure company. - Experience managing renewals in a consumption or usage-based pricing model. Location: US East. Preferably New York Compensation: - $230k OTE + equity Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Philippines Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry.  We’re looking for a highly skilled and hands-on Accounting Manager. In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow. Role overview Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team. You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention. You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function. Key responsibilities Month-end close and general ledger Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance. Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses. Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals. Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement. Maintain the chart of accounts and product master lists, and keep reporting mappings current. Revenue reporting and billing oversight Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it. Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations. Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger. Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst. Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system. Accounts payable, expenses and payroll Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations. Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts. Review commission calculations and book the corresponding accruals and true-ups. Financial reporting and expense forecasting Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward. Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked. Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting. Tax, compliance and audit Coordinate with our external advisors on federal, state and franchise tax filings. Own sales tax, 1099 and entity registration compliance. Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions. Team and process Manage and develop a small analyst team covering AP and expense operations, and billing and AR. Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters. Own the accounting SOP library, the close checklist and the task repository, and keep all three current. Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them. Minimum qualifications Experience 6+ years of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation. Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement. Revenue recognition experience under ASC 606 in a subscription business. Experience managing, reviewing and developing other accountants. Systems QuickBooks Online — required. Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting. Stripe — required. Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger. Advanced Google Sheets. Pivots, lookups, nested logic, data validation. Salesforce is a significant plus. AI fluency and automation — required Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back. Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger. Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them. Preferred CPA or active CPA candidate — someone committed to a career in accounting and finance. SaaS or technology industry experience. Prior exposure to a modern expense, HRIS or close-management platform. Personal attributes Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week. Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it. Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that. Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance. Why Alvys Ownership. You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance. Modern stack. A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves. Proximity to decisions. You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales. Growth. This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature. Collaborative culture. Mission-driven people building the future of logistics technology, grounded in trust and transparency. Alvys — Join our Team If this sounds like your next challenge, we’d like to hear from you. Equal Employment Opportunity Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone. If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. For information about Alvys's privacy practices, see our Privacy Policy .

Location: New York, New York, United States Our Story At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀 What you will do: We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership. In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth. If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you. Key Responsibilities: Own a portfolio of think-cell’s most strategic accounts. Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value. Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases. Orchestrate executive business reviews, track adoption metrics and align on success plans. Monitor account health and proactively mitigate churn through deep engagement and value delivery. Identify opportunities to evangelize new features or product enhancements within high value accounts. Your profile: Bachelor’s, Master’s degree in Business or related relevant field. 3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies. Experience navigating large, complex customers and partnering with technical and executive stakeholders. Excellent relationship building skills and a proactive approach to customer engagement. Organized and highly accountable with a bias towards action. Strong ability to communicate value and navigate customer organizations with precision. Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus Hybrid: Willingness to work on-site in, minimum of 3 days/week - NYC office (opening soon). Executive presence, ability to influence, build rapport, and excellent communication skills. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership : We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First : We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team : We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence : We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law. #SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid

• С первого дня вести текущие кампании: масштабировать успешные, отключать неэффективные, контролировать ROAS и payback. • Автоматизировать запуск кампаний, тестирование креативов, бюджеты, оптимизацию и отчётность.

Нужен человек с опытом CRM / lifecycle от 2–3 лет, который сам запускал коммуникации: сегментировал клиентов, настраивал триггеры и цепочки, работал с retention / reactivation / anti-churn / welcome-сценариями и анализировал их результат.

• Разработка и реализация Retention / CRM-стратегии. • Управление player lifecycle: activation → retention → reactivation → churn prevention.

Location: New York; Florida; Massachusetts; Virginia; New Jersey Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to own and help build a scalable renewal motion for our Scaled Customer Success segment: protecting revenue and ensuring contracts reach a signed outcome ahead of expiry. As our first dedicated Renewals Specialist, you’ll manage the end-to-end commercial renewal process for a high-volume portfolio of Enterprise customers, typically €20k–50k ARR, with around 60 renewals per quarter. You’ll work closely with our Scaled CSMs while helping us build the processes, operating rhythms, and automation that will allow renewals to scale as n8n grows. You'll usually work with billing/procurement contacts and the n8n champion on the account (often a technical user or engineer). WHAT YOU'LL DO - Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems. - Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage. - Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal. - Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention. - Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them. - Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving. REQUIREMENTS MUST-HAVES - 🔄 B2B SaaS renewals experience: You’ve owned commercial renewals, account management, or a commercially focused Customer Success portfolio in B2B SaaS, including negotiating contracts and renewals with business customers. - 📚 High-volume portfolio management: You’ve managed a sizeable book of customers and are comfortable keeping dozens of commercial conversations moving simultaneously. Experience with smaller Enterprise accounts and roughly €20k–50k ARR contracts is particularly relevant. - 🤝 Commercial & contractual confidence: You’re comfortable negotiating pricing and terms and navigating the practical mechanics of SaaS renewals — quotes, order forms, procurement, legal review, approvals, and signatures. - 📈 Operational rigor: You manage your renewal pipeline with discipline. Forecasts, dates, next steps, and CRM data stay accurate, and you take ownership of getting contracts closed on time. - 🚀 High-growth startup experience: You’ve worked in a fast-growing environment where processes change quickly, ownership is high, and the answer isn't always already documented. - 🛠️ Builder mindset: You don't just execute a process — you notice where it isn't working and help improve it. You’re comfortable creating structure while doing the work at the same time. - 🤖 Automation mindset: You’re interested in using automation and AI to eliminate repetitive work and make high-volume processes more scalable. NICE-TO-HAVES - ⚡ Scaled Customer Success experience: You’ve worked in a high-volume or scaled CS/renewals model before. - 🏢 Exposure to a mature renewals function: You’ve seen what strong renewal processes look like at a larger SaaS company and can bring some of those learnings into an earlier-stage environment. - 🛠️ Relevant tooling: Experience with CRM, CS, or renewals tooling such as Salesforce, Gainsight, or similar. - 🤖 n8n experience: You’ve used n8n or another workflow automation platform and are excited about what automation can do. WHY JOIN US? At n8n, you won’t be stepping into a fully established renewal function - you’ll help create it. Our Scaled Customer Success team is still relatively new, while the number of customers and renewals we manage is growing quickly. As our first dedicated renewals hire for this segment, you’ll have real influence over how we structure the renewal process, what we automate, and how we manage retention efficiently as we scale. This is an opportunity to combine hands-on commercial ownership with building something from the ground up. You’ll work closely with Customer Success, Sales, Finance, and Legal, and you'll be able to see the direct impact of your work on our customers and revenue. We’re particularly interested in using AI and automation to scale the function without simply adding more headcount, so if you enjoy finding smarter ways to eliminate repetitive work and improve processes, you’ll have plenty of room to experiment. Sound like a challenge you’re excited to take on? Apply now and help us build the renewal motion that will support n8n’s next stage of growth. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to own and help build a scalable renewal motion for our Scaled Customer Success segment: protecting revenue and ensuring contracts reach a signed outcome ahead of expiry. As our first dedicated Renewals Specialist, you’ll manage the end-to-end commercial renewal process for a high-volume portfolio of Enterprise customers, typically €20k–50k ARR, with around 60 renewals per quarter. You’ll work closely with our Scaled CSMs while helping us build the processes, operating rhythms, and automation that will allow renewals to scale as n8n grows. You'll usually work with billing/procurement contacts and the n8n champion on the account (often a technical user or engineer). WHAT YOU'LL DO - Own renewals end-to-end. Prepare and send renewal quotes, negotiate pricing and commercial terms, manage procurement and contractual back-and-forth, create order forms, coordinate signatures, and ensure completed contracts are accurately processed in our CRM and billing systems. - Manage a high-volume renewal pipeline. Keep around 60 renewals per quarter progressing with clear next steps, accurate renewal dates, and enough lead time to avoid preventable last-minute slippage. - Partner with CSMs on renewal risk. Work closely with Scaled CSMs to understand customer health, identify potential churn or commercial risk early, and determine the right path to renewal. - Keep the forecast accurate. Maintain reliable renewal forecasts, close-plan notes, and CRM hygiene so we have a clear view of upcoming renewals and revenue retention. - Build a more scalable renewal motion. Identify where processes break down or create unnecessary manual work, and improve the workflows, templates, operating rhythms, and automation behind them. - Navigate the business independently. Partner with Finance, Legal, Sales, and Customer Success to resolve commercial or contractual blockers and keep renewals moving. REQUIREMENTS MUST-HAVES - 🔄 B2B SaaS renewals experience: You’ve owned commercial renewals, account management, or a commercially focused Customer Success portfolio in B2B SaaS, including negotiating contracts and renewals with business customers. - 📚 High-volume portfolio management: You’ve managed a sizeable book of customers and are comfortable keeping dozens of commercial conversations moving simultaneously. Experience with smaller Enterprise accounts and roughly €20k–50k ARR contracts is particularly relevant. - 🤝 Commercial & contractual confidence: You’re comfortable negotiating pricing and terms and navigating the practical mechanics of SaaS renewals — quotes, order forms, procurement, legal review, approvals, and signatures. - 📈 Operational rigor: You manage your renewal pipeline with discipline. Forecasts, dates, next steps, and CRM data stay accurate, and you take ownership of getting contracts closed on time. - 🚀 High-growth startup experience: You’ve worked in a fast-growing environment where processes change quickly, ownership is high, and the answer isn't always already documented. - 🛠️ Builder mindset: You don't just execute a process — you notice where it isn't working and help improve it. You’re comfortable creating structure while doing the work at the same time. - 🤖 Automation mindset: You’re interested in using automation and AI to eliminate repetitive work and make high-volume processes more scalable. NICE-TO-HAVES - ⚡ Scaled Customer Success experience: You’ve worked in a high-volume or scaled CS/renewals model before. - 🏢 Exposure to a mature renewals function: You’ve seen what strong renewal processes look like at a larger SaaS company and can bring some of those learnings into an earlier-stage environment. - 🛠️ Relevant tooling: Experience with CRM, CS, or renewals tooling such as Salesforce, Gainsight, or similar. - 🤖 n8n experience: You’ve used n8n or another workflow automation platform and are excited about what automation can do. WHY JOIN US? At n8n, you won’t be stepping into a fully established renewal function - you’ll help create it. Our Scaled Customer Success team is still relatively new, while the number of customers and renewals we manage is growing quickly. As our first dedicated renewals hire for this segment, you’ll have real influence over how we structure the renewal process, what we automate, and how we manage retention efficiently as we scale. This is an opportunity to combine hands-on commercial ownership with building something from the ground up. You’ll work closely with Customer Success, Sales, Finance, and Legal, and you'll be able to see the direct impact of your work on our customers and revenue. We’re particularly interested in using AI and automation to scale the function without simply adding more headcount, so if you enjoy finding smarter ways to eliminate repetitive work and improve processes, you’ll have plenty of room to experiment. Sound like a challenge you’re excited to take on? Apply now and help us build the renewal motion that will support n8n’s next stage of growth. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Ищем сильного Retention Marketing Manager, ключевой задачей которого станет привлечение вторичных клиентов и увеличение повторной активности существующей клиентской базы с помощью маркетинговых инструментов. • Привлекать вторичных клиентов с помощью маркетинговых инструментов и увеличивать долю повторно активных пользователей.

— Управлять CRM / Retention-командой около 10 человек. — Опыт в CRM / Retention в iGaming.

• Увеличение пользовательской базы. • Формирование партнерских программ.

As an Account Executive, you'll be the primary connection between GitLab and its customers, working with organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive platform for software development, security, and operations (DevSecOps), which uses artificial intelligence.

Head of Sales отвечает за итоговые коммерческие показатели компании (оборот, маржинальность, retention) и синхронизирует работу продаж и аккаунтинга в единую воронку. • Управлять командами продаж и аккаунт-менеджмента: выстраивать работу, ставить цели, контролировать выполнение показателей;

Location: Islamabad Capital Territory, Pakistan Customer Success Representative Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction. You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships. This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention. You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience. Work Schedule & Shift Flexibility Our customer operations run 24/7 to support customers across different markets and time zones. Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required. Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required. This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule. What You'll Own Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels. Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction. Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value. Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required. Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility. Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey. Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes. Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention. Skills & Qualifications 4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce. Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction. Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy. Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions. Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage. Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability. Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.