Location: Europe
Workplace: Remote
As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured.
You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems.
WHAT YOU'LL DO HERE
- Build features end to end, from a design you write within the team's existing approach through production rollout.
- Write database migrations that follow the team's patterns for schema compatibility and safe upgrades.
- Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing.
- Build features that keep enterprise deployments secure, following the team's security practices.
- Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd.
- Help resolve backend issues surfaced by Coder operators and administrators.
- Document the features you build so a reviewer and the next engineer do not have to decode them.
- Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation.
WHAT WE'RE LOOKING FOR
- 2+ years of professional software engineering experience.
- Professional experience writing and shipping Go.
- Working understanding of Go's concurrency model, including goroutines, channels, and the sync package.
- Comfortable with SQL, schema changes, and writing migrations.
- Strong verbal and written communication skills, including surfacing blockers and uncertainty early.
- Solid debugging skills and the persistence to work a problem, and to escalate early when stuck.
- A self-motivated, analytical engineer who enjoys difficult technical challenges.
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience investigating performance under real-world load, including debugging race conditions.
- Experience with observability, audit, or security features in an enterprise product.
- Experience with major cloud providers, Kubernetes, and container orchestration.
- Experience building or operating distributed systems at a meaningful scale.
- Curiosity about the latest developer tooling.
OUR TECH STACK
- Backend: Go, Postgres, Kubernetes, gRPC
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
- General: GitHub, Slack, Discord, Notion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: India (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Make a difference.
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
Your Impact:
Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Drive product conversations based on need and problems with customers
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What would make you a good fit for this role?
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically
Ideally based in Mumbai, India.
In India, the OTE compensation range for this role is INR 7.4m - 9.8m OTE. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Lead global finance operations. Accounting and reporting, month end close, financial controls, regulatory reporting, local audit, and regulatory reporting all sit under you. You'll lead a team of 30+ professionals across 15 countries and be accountable for the quality, timeliness, and defensibility of everything that comes out of it.
Partner with the regional C-suite on what's next. Business strategy, exchange listings, infrastructure investment, and M&A — you'll be in the room, and you'll be the one putting numbers behind the options. Capital planning and investor relations sit with you, as do external partnerships that carry a financial dimension.
Price the decisions before they're made. New products, new markets, new licenses. Each one gets a financial evaluation from your team — unit economics, capital requirements, tax and regulatory cost, downside cases. Leadership should be able to trust that analysis without re-running it.
Tighten controls and risk frameworks across crypto and fiat. This is the part most finance leaders haven't done before. Internal controls, SOX readiness, audit, and global regulatory obligations have to work across digital-asset custody and movement as well as conventional banking flows. You'll build the frameworks that hold up in both worlds.
Own external relationships. Regulators, banking partners, payment providers. These relationships determine what the business can and can't do in a given market, and they need a senior finance voice who regulators and bank credit committees take seriously.
Standardize the plumbing. Global finance policies, a single reporting architecture, consistent close and consolidation processes.
Sit on leadership committees at both the global and local entity level, including boards and governance bodies where a licensed entity requires it.
Maintain up-to-date knowledge of regional financial regulations and cryptocurrency market developments.
What We Look For In You
Degree in Finance, Accounting, Economics, or a related field
Deep technical foundation in IFRS and US GAAP. CPA, ACCA, CA or equivalent certifcation
15+ years of progressive financial leadership experience, preferably in a cryptocurrency exchange, fintech, or financial services company.
Strong understanding of cryptocurrency markets, blockchain technology, and digital asset accounting.
Expertise in financial regulations of various global jurisdictions (e.g., NYDFS, MAS, VARA, MiCA, FCA).
Proven experience with financial systems (e.g., Oracle NetSuite) and automation tools.
Strong analytical, strategic, and leadership skills with the ability to influence at all levels.
Excellent communication skills and ability to operate in a fast-paced, dynamic environment.
Experience managing multi-currency operations and intercompany transactions.
Ability to lead and develop teams in multiple jurisdictions and work across different time zones.
Nice to Have Have
MBA or equivalent
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto space
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $300,533 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"
Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.
We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
A frontier
agentic translation system
that localises every market (20+ languages) with a human-in-the-loop mechanism.
A self-improving
agentic QA product
that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
This is a build-the-frontier role, not a manage-the-vendor role.
This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.
What You’ll Be Doing
You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.
Own the agentic translation system
Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.
Build the agentic QA and quality automation
Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
Make it self-improving
Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.
What We Look For In You
PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
Nice to Haves
Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Обязанности:
1. Администрирование серверной и сетевой инфраструктуры:
• Обеспечение бесперебойной работы и доступности всех ИТ-сервисов компании.
• Монтаж, настройка и обслуживание активного сетевого оборудования (Wi-Fi корпоративного уровня) и серверного оборудования.
• Администрирование серверных ОС (Microsoft Windows, Linux).
• Настройка и администрирование систем виртуализации (Proxmox VE, Hyper-V).
• Администрирование системы хранения данных.
• Настройка и обслуживание АТС и систем видеоконференцсвязи (ВКС).
• Администрирование кластера почтовых серверов.
• Настройка групповых политик, разграничение прав доступа пользователей к ресурсам сети и интернету.
2. Резервное копирование и мониторинг:
• Планирование и проведение плановых технических работ.
• Составление графиков резервного копирования, проверка резервных копий на целостность, восстановление данных.
• Внедрение и администрирование систем мониторинга.
• Поиск и устранение неисправностей ЛВС.
3. Техническая поддержка и администрирование корпоративных сервисов:
• Круглосуточный мониторинг работоспособности критически важных сервисов.
• Ежедневное создание резервных копий критически важных сервисов.
• Взаимодействие с хостинг-провайдером и своевременное информирование о необходимости оплаты доменов/хостинга.
• Управление правами доступа к сервисам, разграничение полномочий сотрудников.
• Регистрация доменов и аккаунтов на юр. лицо.
• Тестирование сервисов после внесения изменений в код.
• Оперативное реагирование на сбои: информирование руководителя, установление причин и восстановление работы сервисов, ведение отчета о сбоях.
4. Документирование и управление: Ведение и актуализация технической документации по вычислительным сетям, сервисам и оборудованию.
Требования:
Высшее профессиональное (техническое/ИТ предпочтительно) образование. Приветствуется наличие сертификатов, подтверждающих квалификацию.
• Опыт работы на аналогичной должности не менее 3 лет.
• Стек протоколов TCP/IP и модель OSI (глубокое понимание).
• Опыт администрирования серверных ОС: Microsoft Windows Server, Linux.
• Опыт настройки групповых политик (GPO).
• Опыт работы с гипервизорами: Proxmox VE, Microsoft Hyper-V.
• Опыт администрирования систем хранения данных (СХД).
• Опыт настройки Wi-Fi оборудования корпоративного уровня (Cisco, Aruba, MikroTik и др.).
• Опыт администрирования почтовых сервисов (Exchange, Postfix, Sendmail или аналоги).
• Опыт настройки IP-телефонии (Asterisk, 3CX или Cisco Call Manager).
• Опыт работы с системами резервного копирования (Veeam, Acronis, Commvault или аналоги).
Условия:
Официальное трудоустройство
Полный соц.пакет
ДМС
Задачи:
— Ведение пула креаторов: сопровождение, ответы на вопросы, контроль сроков и правил проекта.
— Онбординг новых креаторов: знакомство с проектом, правилами, инструментами и форматами работы.
— Контроль соблюдения договоренностей и требований проекта.
— Поддержка коммуникации с креаторами и помощь в решении проблем.
— Участие в индивидуальных созвонах с креаторами.
— Анализ причин просадки охватов, низкой активности или продаж и совместный поиск решений.
— Участие в скаутинге и отборе новых креаторов.
— Контроль регулярности выхода контента: количество публикаций, сроки, выполнение контент-плана.
— Проверка роликов на соответствие требованиям проекта, брифам и задачам.
— Корректировка контента для креаторов.
— Контроль публикаций на нескольких площадках.
— Обеспечение выполнения дополнительных контентных задач и интеграций креаторами.
— Анализ обратной связи от креаторов и выявление системных проблем.
— Сбор и проверка еженедельной отчетности от креаторов.
— Ведение и актуализация таблиц: креаторы, публикации, охваты, продажи, промокоды, статусы и дедлайны.
— Контроль ключевых показателей креаторов.
— Подготовка сводной информации для руководителя проекта.
— Анализ результатов контента и формирование выводов для дальнейшей работы.
— Организация отправки продукции креаторам: сбор данных, формирование заявок, контроль отправлений.
— Контроль получения продуктов и выполнение связанных контентных задач.
— Координация доступов, аккаунтов и административных вопросов креаторов.
— Взаимодействие с маркетингом, SMM, складом, логистикой, HR и другими отделами компании.
Требования:
— Опыт работы в контент-заводе, контент-ферме, команде массового производства UGC-контента или опыт Influence Manager / менеджера по работе с блогерами и креаторами.
— Понимание специфики работы с большим количеством авторов.
— Опыт работы с большим пулом креаторов, блогеров или инфлюенсеров.
— Понимание процессов массового производства контента.
— Знание специфики TikTok, Reels, Shorts и других коротких видеоформатов.
— Понимание трендов и принципов работы с вирусным контентом.
— Грамотная письменная и устная коммуникация.
— Уверенное владение Google Sheets и Excel.
— Внимательность к деталям и способность вести множество задач одновременно.
— Самостоятельность и ответственность.
— Умение работать с большим объемом коммуникаций.
— Интерес к beauty-индустрии и желание разбираться в продуктах и их особенностях.
Условия:
— Официальное трудоустройство по ТК РФ с первого рабочего дня (белая зарплата и премии).
— График работы с 10:00 до 19:00 (офис), после испытательного срока возможен гибридный график.
— Ежегодная индексация заработной платы.
— Софинансирование ДМС.
— Возможны ежемесячные премии.
— Скидки на продукцию компании.
— Софинансирование годовой фитнес-программы.
— Скидки в ресторанах партнерах.
— Чай, кофе, сладости и фрукты в офисе.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking a Senior Commercial Counsel to join our dedicated, collaborative, and fast-growing legal team. This role will serve as a strategic legal partner to the business, with primary responsibility for leading high-impact, revenue-generating transactions and supporting the Grafana Labs sales organization in structuring, negotiating, and closing complex enterprise on-premises and SaaS commercial agreements.
This role will also support broader legal matters, including reviewing and negotiating vendor and marketing agreements, advising on and supporting channel programs, contributing to privacy initiatives, maintaining commercial legal form agreements, and partnering on other cross-functional matters.
The successful candidate will be a creative and analytical thinker who is highly detail-oriented and embraces a business-oriented approach. They will have the ability to think strategically and build trusted advisor relationships with internal stakeholders. The ideal candidate brings significant experience leading negotiations of complex, high-value commercial agreements with Fortune 500 and other sophisticated enterprise customers, often on customer paper and within highly regulated industries such as healthcare and financial services.
This individual is an exceptional drafter and strategic negotiator with strong business judgment, able to quickly distinguish between material legal risk and negotiable terms. They take a pragmatic, solutions-oriented approach that balances legal protection with commercial objectives, ensuring negotiations remain constructive and deals continue progressing toward closure. The candidate should have a proven track record as a trusted partner to sales, with demonstrated success managing sophisticated counterparties, navigating complex issues, and driving critical revenue-generating transactions through to timely and successful execution.
What You’ll Be Doing:
Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS and on-premises licenses, data processing agreements (GDPR, CCPA), business associate agreements (HIPAA), information security agreements, professional services agreements, channel partner agreements, and other commercial and technology-related contracts.
Serve as a strategic partner to sales leadership on deal structuring, risk assessment, and negotiation strategy to accelerate revenue while protecting the business.
Partner with cross-functional teams (e.g., finance, security, support, product) to resolve complex commercial and operational issues and support new go-to-market models, pricing structures, and programs.
Develop and improve form agreements and negotiation playbooks to drive consistency and scalability.
Contribute to the development of workflows and processes that enable the legal team to scale effectively, including contract negotiation, execution, and tracking of contractual obligations.
Support global expansion efforts, including go-to-market initiatives, privacy-by-design, and security-by-design programs.
Create and deliver training to business teams on legal best practices, effective engagement with legal, and relevant legal and regulatory developments.
What Makes You a Great Fit:
JD or equivalent U.S. law degree and active bar membership in good standing in at least one U.S. jurisdiction.
8+ years of technology-related commercial legal experience (preferably in the SaaS industry).
Demonstrated experience leading complex, high-value enterprise negotiations independently, including with Fortune 500 customers and on customer paper.
Strong commercial acumen, with the ability to balance legal risk with business objectives in a fast-paced, high-growth environment.
Proven ability to partner effectively with senior stakeholders, including sales leadership and executives.
Significant experience with data protection and privacy laws (e.g., GDPR, CCPA), as well as security and compliance frameworks.
Excellent drafting, negotiation, and communication skills.
Ability to operate independently, manage a high-volume and high-impact workload, and prioritize effectively.
Bonus Points For:
Familiarity with open-source licensing.
Recognition and awards from sales teams for outstanding partnership and support.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
230,000
- $275
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
AI Gateway gives developers one place to connect applications and agents to hundreds of models with one API key. It handles provider routing and fallbacks, unifies billing and observability, and lets teams manage spend and security controls across production AI workloads.
Designing this well is a systems problem. A developer should be able to choose the right model, make and verify a first request, diagnose a failed request, and configure routing, budgets, credentials, and security controls without losing sight of the application they are trying to build. The right interface might be in the dashboard, on the public model catalog, in the CLI, in an API response, or in code.
You will be the Design Engineer for AI Gateway, owning product design and frontend implementation across those surfaces. You will work with customers, a Product Manager, and engineers to understand the problem, explore solutions, build the production experience, ship it, and learn from what happens after launch.
AI Gateway is live, the model ecosystem changes every week, and the team can move from an observed problem to production quickly. This is a rare chance to use your product judgment, design craft, and code to shape a developer product and ship the experience yourself.
You will be the design owner embedded with a Product Manager and a dedicated engineering team. You will also have the Product Design team around you for critique, collaboration, and support. AI Gateway will be your main product area, with room to pursue design-led improvements across Vercel. You will report to the Design Team.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production.
Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.
Make models, providers, credentials, routing, budgets, logs, performance, privacy, and governance understandable, then create patterns that extend across new providers, modalities, and workloads.
Talk directly with customers and use product data to understand problems, define success, make tradeoffs, and improve what ships.
Own quality after launch, including visual and interaction craft, accessibility, performance, resilience, instrumentation, and edge cases.
Use coding agents to explore and implement ideas quickly, while testing, debugging, and taking responsibility for what ships.
What you need
Your work shows what you personally identified, designed, built, shipped, and learned after launch.
You build production-quality web applications with React and TypeScript and can contribute confidently in a large, existing codebase.
You bring strong visual and interaction craft and have made technical or data-rich products understandable without removing the control advanced users need.
You can move between graphical interfaces, CLI workflows, API behavior, and implementation details, treating accessibility, performance, failure recovery, and instrumentation as part of the design.
You use customer research and product data to make decisions, communicate your reasoning clearly, challenge ideas constructively, and change direction when the evidence changes.
You use coding agents in your daily work, but you can explain, test, debug, and take responsibility for the code they help produce.
There is no required path into this role. You may come from product design, frontend engineering, creative development, or a career that does not fit a standard title. We care about the quality of what you have shipped and the judgment behind it.
Bonus if you
Have experience with developer tools, infrastructure products, model marketplaces, or observability experiences.
Have worked with AI models, providers, inference platforms, guardrails, or AI application tooling.
Have experience with APIs, command-line tools, structured product content, or agent-facing interfaces.
Have built an application or agent with Vercel’s AI SDK or AI Gateway.
See the work
AI Gateway
AI Gateway documentation
Browse AI models
AI model leaderboards
Design Engineering at Vercel
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Developer Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how.
ABOUT THE ROLE:
- Location: San Francisco HQ or Remote (United States)
- Travel required to SF - 1 week per month
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $129,000 - $155,000
- Zone B: $121,500 - $146,000
- Zone C: $113,000 - $136,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director, Education Video
As a Senior Developer Educator you’ll …
- Build the reference websites that anchor Webflow University courses, tutorials, and live training — real, production-quality sites and components that hold up to scrutiny from developers and designers, not just demos that survive a screen recording (see examples in our videos at Webflow University https://university.webflow.com/videos)
- Shape technical curriculum in partnership with instructional designers and video producers, scoping what each lesson needs to demonstrate and why, before anything gets built or shot
- Present technical content on camera for tutorials, course lessons, and live sessions — walking through code and craft with the clarity of someone who actually built the thing
- Work alongside video producers and instructional designers through pre-production, shooting, and review, so what's on screen empowers learners to do the thing
- Serve as the education team's technical subject matter expert, reviewing content for accuracy and pressure-testing it against how people really work and build
- Keep the technical library current as the platform ships, deciding what's gone stale, what needs rebuilding, and what's newly worth teaching
- Partner with product and engineering to understand what's coming, so education is ready when it launches rather than catching up after
ABOUT YOU:
Requirements:
- 4+ years of experience in technical education and web development and/or design
- Proficient in HTML, CSS, and JavaScript, with the ability to write, review, and explain code - leveraging AI tools to accelerate development and refine quality.
- Demonstrated experience teaching technical concepts to a mixed audience through video, documentation, courses, workshops, or community work
- Willingness and ability to present on camera - from an outline or word-for-word script, in studio or from your own home setup
You’ll thrive as a Senior Technical Educator if you:
- Build things because you need to understand them, not just to ship them
- Can address multiple audiences — the visual developer who's never opened a code editor, the engineer evaluating how Webflow can help them build better, and the marketer who’s been handed off components and templates to build with
- Take feedback on your on-camera work as craft input rather than personal critique
- Enjoy collaborating with technical and less technical education teammates alike, recognizing the unique role each person plays in the success of a project
- Are passionate about learning, education, and helping others succeed
- Are equally confident showing the messy middle of a build or the polished result
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT MODAL TALENT:
Modal is growing fast, and the programs that bring people in and set them up to succeed are still being built. You’ll join the Talent team as one of its first hires focused on early-career hiring, working closely with recruiting and leadership to build the internship and campus presence that shape how the best people discover and experience Modal for the first time.
THE ROLE:
As Emerging Talent Recruiter, you will own Modal’s intern program and run full-cycle recruiting for our early-career and internship roles. This is a build-from-the-ground-up role for someone who wants full ownership rather than an existing playbook to execute. You’ll find talent before everyone else does, partner directly with hiring managers to close it, and make sure candidates’ and interns’ first experience of Modal is a great one. Where it makes sense, you’ll also own our career fair presence and talent events, and make sure every program ladders up to real hiring outcomes.
WHAT YOU’LL WORK ON:
- Own full-cycle recruiting for Modal’s emerging talent roles, from sourcing through offer and close
- Partner with hiring managers across Engineering and other teams to define hiring needs, align on candidate profiles, and calibrate on early-career talent
- Identify and engage high-potential candidates through universities, student communities, technical networks, referrals, events, and other emerging-talent channels
- Design and run the intern program end to end: recruiting timeline, project scoping with hiring managers, mentorship matching, and conversion to full-time
- Lead offer and closing conversations, building strong candidate relationships and helping exceptional people understand the opportunity to build their careers at Modal
- Represent Modal at career fairs and campus events, and recruit and prep employee brand ambassadors to join you
- Build and maintain relationships with university programs, bootcamps, and community organizations that feed our pipeline
- Plan and run talent events (meetups, recruiting mixers, tech talks), managing budgets and vendors along the way
- Track and report on pipeline health and program metrics: event pipeline conversion, intern conversion rate, and cost per hire from programs
- Create a candidate experience that is thoughtful, transparent, and high-touch at every stage
- Experiment with new ways to find, engage, and hire great talent early, and turn what works into repeatable practices
YOU MAY BE A FIT IF:
- You have 2+ years of full-cycle recruiting experience, with a track record of identifying and engaging exceptional talent and strong instincts for candidate quality
- You’ve run recruiting or talent programs, events, or university relations, ideally owning a program end to end, including budget and vendors
- You learn new talent markets quickly, calibrate to a high hiring bar, and can recruit across different roles and functions
- You’re a strong project manager: you juggle multiple pipelines, events, and timelines without dropping details or sacrificing candidate quality
- You’re high influence, low ego: you build relationships easily across recruiting, hiring managers, and marketing, and share credit freely
- You communicate well, in writing and in person, and you’re comfortable representing Modal externally
- You take ownership seriously: you drive programs to completion and build structures that let them scale
- You have an experimental mindset and like trying new approaches
- You’re based in or willing to relocate to NYC, in-office
Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Own the hunt. Open doors. Win the business.
We’re looking for an ambitious and commercially driven
Account Director
to join our growing sales team and help accelerate our expansion across ASEAN.
This is a
true hunting role
. You’ll be responsible for identifying and winning new business across strategic target accounts, building relationships with senior decision-makers and taking opportunities through the full sales cycle — from prospecting and first conversation through to negotiation and close.
You’ll need to be comfortable creating opportunities where none currently exist, navigating complex organisations and selling consultatively to senior marketing and business leaders.
This is an opportunity for an experienced sales professional who wants significant ownership, autonomy and a direct impact on revenue growth.
What You’ll Do
Own new business acquisition:
Identify, target and win new clients across ASEAN, with a strong focus on strategic and enterprise accounts.
Build your own pipeline:
Proactively prospect into target accounts using research, outbound engagement, networking, referrals and creative approaches to open new doors.
Penetrate strategic accounts:
Develop account strategies to identify multiple stakeholders, understand organisational priorities and create relationships across the buying committee.
Engage senior decision-makers:
Build credible relationships with Directors, VPs and C-level stakeholders across marketing, demand generation, sales and related functions.
Own the full sales cycle:
Lead opportunities from prospecting and discovery through solution development, commercial negotiation, procurement and close.
Sell consultatively:
Understand the client's business challenges, objectives and priorities and connect them to solutions that deliver measurable value.
Drive significant revenue:
Consistently achieve and exceed individual revenue targets through disciplined pipeline generation, opportunity management and deal execution.
Create strategic opportunities:
Identify whitespace within target accounts and develop new opportunities rather than relying on existing relationships or inbound demand.
Manage complex sales:
Navigate multiple stakeholders, longer sales cycles and commercially complex negotiations while maintaining momentum and deal control.
Expand relationships:
Once new business is secured, identify opportunities to deepen relationships, expand into additional teams or markets and increase account value.
Maintain strong forecasting discipline:
Own your pipeline, accurately forecast revenue and maintain clear visibility across opportunities, next steps and close plans.
Collaborate cross-functionally:
Partner with marketing, campaign, delivery and client success teams to develop compelling solutions and ensure a strong transition from sale to execution.
Be a market advisor:
Stay close to developments across B2B marketing, demand generation, ABM, digital marketing and the technology sector, bringing relevant insight into client conversations.
What We’re Looking For
5–8+ years of B2B sales experience
, ideally within technology, SaaS, media, advertising, demand generation, marketing or a related environment.
A
proven track record of hunting and winning new business
, particularly within mid-market or enterprise organisations.
Demonstrated success
consistently meeting or exceeding significant revenue targets
.
Strong experience owning the
entire sales cycle
, including prospecting, discovery, solution selling, negotiation and closing.
Proven ability to
open doors into net-new accounts
and build relationships from the ground up.
Comfortable selling to
senior marketing, sales and business stakeholders
, including VP and C-level decision-makers.
Strong strategic account planning skills and the ability to identify buying committees, business priorities and commercial opportunities.
Excellent consultative selling, presentation, negotiation and commercial skills.
A strong understanding of
B2B marketing, demand generation, ABM, digital marketing or the technology ecosystem
is highly advantageous.
Commercially astute, resilient and persistent, with the ability to maintain momentum through complex sales cycles.
Highly self-motivated and accountable, with a strong sense of ownership over pipeline and revenue.
Excellent communication and stakeholder management skills.
A collaborative team player who can operate independently while working effectively across a broader commercial organisation.
The Person We’re Looking For
You are a
hunter by nature
.
You don't wait for leads to be handed to you. You know how to identify the right accounts, find the right people, create a reason to engage and turn a cold prospect into a commercial conversation.
You are comfortable operating at senior levels and can hold your own in conversations with experienced marketing and business leaders. You understand that enterprise sales is rarely about one conversation or one contact — it's about building a compelling business case, navigating stakeholders and creating momentum towards a decision.
You're commercially ambitious, resilient and competitive, but you also know how to build genuine relationships.
Most importantly, you
take ownership
. You own your territory, your pipeline, your opportunities and your number.
What We Offer
Career Growth:
Join a high-growth organisation with opportunities to progress within a regional sales environment.
Competitive Compensation:
Attractive base salary with performance-based incentives that reward strong commercial performance.
Autonomy & Ownership:
Significant responsibility for developing your territory, target accounts and new-business pipeline.
Regional Exposure:
Work with leading technology and B2B brands across ASEAN and APAC.
Collaborative Culture:
Work alongside an experienced commercial team that values ambition, accountability and teamwork.
Real Impact:
Play a key role in shaping new business growth and expanding our presence across the region.
Ready to build something?
If you're an experienced B2B sales professional who knows how to
open doors, create demand, navigate senior stakeholders and close new business
, we'd love to hear from you.
Come and help us build the next stage of our growth across ASEAN.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a senior compliance analyst to join our dynamic Brazilian Compliance Team. We are a team of risk-minded problem solvers who advise our local business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD and AML/FT and Sanctions' regulations, particularly within the Brazilian crypto market and the new Central Bank of Brazil regulatory framework.
What You’ll Be Doing
Draft, maintain and advise on local compliance policies and procedures in accordance with local Brazilian regulations
Review escalations from KYC/KYB and CDD/EDD Teams related to customers' onboarding processes and ongoing transaction monitoring
Monitor transactions and general customer's activities for potential suspicious behaviour and perform financial crime investigations and reporting when necessary
Assist Central Compliance in the strategic design, implementation and oversight of the Global Compliance Program
Provide timely guidance to stakeholders such as Product, Engineering and Operations' Teams and act as a point of escalation for complex local compliance issues
Conduct compliance risk assessments and create reports for management to evaluate the effectiveness of the local compliance programs
Identify and assess process gaps, improve reporting capabilities, and recommend corrective actions in a fast-paced, dynamic environment
Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry
What We Look For In You
Bachelor's degree or equivalent practical experience; advanced degrees or certifications in compliance are a plus (PQO-Compliance, ACAMS, ICA, etc.)
Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges
Strong understanding of the Central Bank of Brazil regulatory requirements and compliance challenges with a special emphasis on financial crime prevention
Experience overseeing processes, leading KYC/KYB and CDD/EDD initiatives and conducting investigations
Excellent analytical, research and due diligence skills with the ability to interpret complex regulations
Strong communication and presentation abilities, both oral and written, in Portuguese and English
Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment
Solid understanding of the crypto industry and familiarity with global work environments
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote (Global)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
The Account Executive will be instrumental in growing Clipboard's footprint by bringing new dental offices onto the platform. Dental offices are core to the Clipboard Dental marketplace — the Account Executive is responsible for identifying prospective dental offices, initiating contact, and guiding them through the full sales cycle from cold outreach to activation. This is a full-cycle sales role where you own your pipeline end-to-end: prospecting, pitching, handling objections, negotiating, and closing. There's no ceiling to what you can achieve in this role — if you're highly motivated, fearless on the phone, and a strong communicator, Clipboard is the place for you to excel.
Responsibilities
- Cold calling dental offices that have not yet posted shifts to introduce them to Clipboard's staffing services
- Clearly articulating the value proposition of the platform and overcoming objections to drive new office activations
- Managing the full sales cycle — from initial outreach through onboarding — ensuring a smooth transition for new offices onto the platform
- Leading price negotiation conversations with dental office decision-makers
- Building and managing your own pipeline, consistently following up with leads and maintaining organized records of outreach activity
- Persisting through longer sales cycles and re-engaging offices over time to convert them into active customers
Qualifications
- Willingness to hustle / lack of fear
- Fluency in English speaking and writing with experience communicating with English-speaking clients
- Proven experience in a sales role where you were responsible for generating your own leads
- Demonstrated experience managing your own pipeline and following through on a full sales cycle
Requirements
- Stable high-speed internet connection
- A computer workstation (laptop or desktop)
- Internationally located (not in US, CA, UK, NZ, or AU)
- Availability to work US Pacific Time working hours (9:00 AM – 6:00 PM PT)
Beyond the Basics — What Will Make You Successful
- Noticing & Curiosity — You pick up on things others miss and ask "why" more than once because the first answer is rarely the whole story. You dig to understand the root of a problem or situation rather than accepting things at face value, and you're constantly updating your understanding of the customers you serve.
- Initiative & Persistence — You have a bias for action. You know that our customers are dealing with real problems today, and you don't wait for perfect information before making a move. You're scrappy and self-reliant, you find ways through obstacles rather than around them, and you bring solutions instead of asking "what should I do?"
- Ownership — The buck stops with you, no matter what anyone else did or did not do. You take full responsibility for your results, fix problems when you see them — even outside your immediate area — and put processes in place to make sure those problems don't happen again.
- Customer-Centric — You feel your customers' situations genuinely and care about improving their lives, not just hitting a number. Talking to customers and solving their problems isn't a task on your list — it's the job.
- Humble — You're low ego and care about getting to the best outcome, not about being right. You readily admit when you don't know something, you actively seek out feedback, and you're always looking to become a better version of yourself.
Benefits
- Do great work that matters for customers who could really use your help
- Competitive pay
- Unlimited PTO
- Fully Remote
Estimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Poland
Workplace: Remote
Coder is looking for a Customer Support Engineer to join our dynamic, collaborative team. In this pivotal role, you’ll work hand-in-hand with our Product and Customer Success teams, making a direct and lasting impact on our fast-growing business. As part of a small, agile group, your expertise will be highly visible, helping shape the future of our Customer Support function.
We’re looking for someone who thrives in a fast-paced environment built on open communication, continuous learning, and creative problem-solving. You are proactive, detail-oriented, tactful, and endlessly curious about new technologies. With a natural instinct for automation, process improvement, and exceptional customer experiences, you’ll troubleshoot complex issues, deliver timely and effective solutions, and communicate with clarity and empathy.
Above all, you’ll be a passionate advocate for our customers by driving satisfaction, fostering success, and elevating the support experience at every touchpoint.
What you’ll do here
- Reproduce and debug customer issues by building or using existing test environments and tools
- Communicate tactfully with customers
- Gather information, provide diagnostic and resolution steps, convey process and product guidance and follow up after issues are resolved
- Solve incoming technical support requests in a timely manner, including high-severity urgent cases
- Identify and communicate product usage trends, bugs and feature requests
- Guide and mentor new team members on processes and procedures
- Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls
- Document and record all activity with customers in accordance to both internal and external security standards
- Help build out the scope of the team by contributing to product documentation, customer knowledge base, and best practices guides
- Continuously improve process and tools in collaboration with the team
- Periodic on-call rotation for production-down issues
What we’re looking for
- 3+ years of customer support engineering experience (or comparable customer-facing technical role), preferably for mission-critical software
- 3+ years supporting enterprise-sized companies
- 2+ years diagnosing production network connectivity and performance issues
- Excellent problem solving, analytical and troubleshooting experience
- Experience communicating clearly and effectively, both verbally and in writing
- Experience with Terraform
- Experience with major cloud platforms, distributed systems, microservices architecture, and containerization (e.g., Kubernetes)
- Experience with scripting tool of choice to help automate reproduction environments (e.g., Bash, Python, Ruby)
- Ability to read complex code for troubleshooting
- Experience with GitHub
- Experience with REST APIs and command line tools
- Well-organized, excellent work ethics, attention to detail, and ability to learn new technologies quickly
- Experience working in a startup environment
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- DevOps Engineering, Software Engineering, and/or System Administration experience
- Software-defined networking experience (e.g., Tailscale)
- Experience supporting engineering teams and associated tooling
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Location: Toronto; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for people who love building tools for their coworkers. The Internal Applications team creates tools that help us create better models. In this role you will collaborate with internal stakeholders, which include annotators, ML researchers, product managers and more. Join our team of builders who create tooling that will pave the way for the next generation of large language models!
AS A FULL-STACK SOFTWARE ENGINEER ON THE INTERNAL APPLICATIONS TEAM, YOU WILL:
- Work with a small talented and enthusiastic team of software engineers
- Contribute to delightful experiences for our user-facing products, meticulously crafting code for browsers and servers
- Collaborate and grow with your engineering colleagues of all levels through direct pairing sessions, architectural designs, documentation and talks
- Identify and remove roadblocks to enable your team to increase its engineering velocity.
- Build resilient systems that are mission-critical
- Keep up with the cutting edge and adopt new technologies to improve performance and reliability
YOU MAY BE A GOOD FIT IF:
- You have experience shipping products with a large number of stakeholders
- You’re comfortable with the front and back end of the stack, and have previously worked with Next.js, TypeScript, React, and Python
- You have hands-on experience with complex SQL queries
- You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs
- You’re excited to add new technologies to your toolbox and use them where it makes sense
- You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences
- You’re excited about AI and have the motivation to scale a company
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
seniorIndia (Remote)
headUnited States (US); Ability to lead and develop teams in multiple jurisdictions and work across different time zones
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