Location: Remote; Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as an English-Speaking Support Associate ⭐
We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide.
💙
What you’ll be doing:
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.
🌟
Day-to-day in this role, you’ll:
Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines
Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools
Stay up to date with new processes, market changes, training materials, and internal updates
📝 Your profile:
Excellent communication skills and plenty of patience
Persistence, kindness, and empathy help you find the best solution for everyone involved
Great attention to detail and strong focus
You’re not intimidated by complex tasks that require quick thinking and good organization
You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease
Making fast decisions in challenging moments is one of your strengths
You understand the importance of great customer experience
You’re fluent in both Serbian and English (C1)
You have at least a high school diploma
You are willing to work in shifts, and on weekends, holidays, we operate 24/7
You’re comfortable with new apps and systems
, and adapt quickly to changes
Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know.
🎁
What’s in it for you:
Fully remote work
Starting salary:
105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours)
5-day work week
60 minutes of paid break time
- You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Team Leads
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
⏱️ Working hours:
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs.
💻 T
echnical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process
🚀
Next steps:
What to expect from onboarding:
Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
part-time Support Associates
to join our Support team in
Belgrade
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Reporting to the Chief Commercial Officer, the Sales VP is responsible for identifying, engaging, and closing new accounts in the Provider market, which Arcadia defines as including Provider Groups, Health Systems, IDNs, Clinically Integrated Networks, and Accountable Care Organizations.
What Success Looks Like
In 3 months
Learn all about Arcadia and what makes us special
Acclimate to our sales and contracting process
Understand the features and functions of our solutions
Bond with your teammates and stakeholders
Play a key role in conferences
In 6 months
Establish a solid relationship of trust and collaboration with colleagues
Lead the contracting phase with prospective clients
Close your first deal
Become conversant in our solution and be able to run your own presentations
In 12 months
Full mastery of our solution
Will have closed multiple deals
What You'll Be Doing
BUSINESS DEVELOPMENT
Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods
Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research
Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel
Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs
Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use cases in the health system, ACO, and provider segments
Own and drive proposal planning, development, and delivery to key client executives
Own and drive contract creation, legal review, and signature process with internal operations and key client executives
Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals
Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities
INTERNAL OPERATIONS
Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal
Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders
Provide accurate financial projections to executive leadership for opportunities in your pipeline
Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com)
What You'll Bring
Bachelor’s degree in business, healthcare administration, engineering, or a related discipline
A minimum of 7 years’ experience with a demonstrated track record of accomplishments in health sales and business expansion
Excellent presentation, written and verbal communication skills
Must be able to build and maintain strong relationships with C-level information technology executives, physicians, executives, leaders and staff at health plans, health systems, and healthcare provider groups
Proven results running long sales cycles (9-15 months) in enterprise settings
Excellent communicator with the ability to persuasively articulate competitive advantages of Arcadia’s research data solutions
Strong knowledge base and stays abreast of major healthcare issues and trends in data analytics and value-based care
Must be able to work within Arcadia’s sales process to manage a pipeline of qualified sales opportunities across an assigned market and accurately project total contract value, revenue spread, and close dates for those opportunities
This position requires frequent travel to customers and prospects in an assigned market
What You'll Get
An opportunity to help our health care crisis by assisting with the adoption of value-based care
The ability to compete with a top KLAS rated solution set
High visibility and impact role supporting Arcadia’s rapid growth
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
Compute https://supabase.com/compute is our newly launched microVM architecture for running agentic workloads, operating alongside our existing Edge Functions https://supabase.com/docs/guides/functions service for server-side TypeScript functions distributed globally at the edge.
We want developers to be able to build truly global applications by distributing both compute and data globally. Infrastructure concerns like regions, cold starts, CPU and memory provisioning should fade into the background so developers can focus on iterating on business logic, and fast, flexible runtimes a growing range of agent-driven code.
We are looking for experienced and passionate engineers to help us go further in this vision.
WHAT YOU’LL OWN
- Help build & architect the Supabase Compute platform, built on Firecracker microVMs.
- Implementing monitoring, alerting, and OpenTelemetry tracing across the runtime, then using that visibility to drive optimizations that improve latency and reliability of the service.
- Working closely with the Firecracker, Deno, and other open-source teams, contributing to upstream and relaying our users' requirements.
- Participating in an on-call rotation to keep Compute healthy in production.
- Help manage and improve features like scheduled functions, background tasks, WebSockets streaming, ephemeral file storage, and custom routing.
- Integrating Compute more tightly with the rest of the Supabase stack — Auth, Postgres, Storage, and Realtime.
- Expanding the Compute runtime to support more use cases (AI inference, MCP servers, hosting simple websites, URL shorteners).
- Improving the DX of developing and debugging Compute locally through the Supabase CLI, including DevTools integration, logging, and production parity.
WHAT YOU’LL BRING
- At least 5 years of backend or systems engineering experience, with strong fluency in Rust and TypeScript.
- Experience with Firecracker, V8 Isolates, Deno, and related runtime isolation technologies .
- Experience operating infrastructure at scale — Kubernetes, AWS (EC2/Lambda/MicroVM), Cloudflare Workers, Redis, or comparable systems.
- A strong vision for how compute and data can be pushed to the edge.
- Bonus: experience building developer-facing CLIs or front-end tooling that sits on top of an infrastructure product.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Madrid
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Engineering Manager to lead multiple engineering teams within a product domain and drive execution, engineering excellence, and people development at scale.This role requires a strong engineering leader who can connect business goals with technical execution, foster a high-performance culture, and ensure teams remain aligned around product outcomes, architectural integrity, and operational quality.You should be comfortable operating in a fast-paced product environment, balancing delivery, technical quality, organizational scalability, and team engagement while collaborating closely with Product, Architecture, and Engineering leadership.Responsibilities:Lead multiple engineering teams within a product domain, ensuring predictable delivery, strong execution, and high engineering standardsPartner closely with Product Leaders, Architects, and stakeholders to align technical decisions and delivery plans with business goalsDrive a culture of ownership, accountability, collaboration, quality, and continuous improvement across teamsSupport teams in designing scalable, maintainable solutions while balancing delivery speed, technical debt, and long-term product healthImprove engineering processes, delivery effectiveness, operational maturity, and cross-team collaborationFoster experimentation, fast feedback loops, pragmatic decision-making, and adoption of modern engineering practicesMentor and develop engineers, support career growth, performance management, and leadership developmentParticipate in hiring, organizational scaling, and resource planning across the domainRequirements:Experience managing software engineering teamsStrong software engineering background in .NET, with hands-on experience in scalable distributed systems and cloud architecturesProven ability to drive delivery, engineering quality, and organizational effectivenessStrong understanding of modern software development practices, Agile delivery, and system designAbility to communicate effectively and clearly Experience collaborating with Product, Architecture, and cross-functional stakeholdersStrong leadership, communication, and people management skillsExperience mentoring engineering talentAbility to make pragmatic decisions and operate effectively in fast-paced environmentsExperience with AI-powered products or AI-assisted engineering workflows is a plusUpper-Intermediate or higher English levelWhat you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For:
We are looking for an
Engineering Manager
to lead multiple engineering teams within a product domain and drive execution, engineering excellence, and people development at scale.
This role requires a strong engineering leader who can connect business goals with technical execution, foster a high-performance culture, and ensure teams remain aligned around product outcomes, architectural integrity, and operational quality.
You should be comfortable operating in a fast-paced product environment, balancing delivery, technical quality, organizational scalability, and team engagement while collaborating closely with Product, Architecture, and Engineering leadership.
Responsibilities:
Lead multiple engineering teams within a product domain, ensuring predictable delivery, strong execution, and high engineering standards
Partner closely with Product Leaders, Architects, and stakeholders to align technical decisions and delivery plans with business goals
Drive a culture of ownership, accountability, collaboration, quality, and continuous improvement across teams
Support teams in designing scalable, maintainable solutions while balancing delivery speed, technical debt, and long-term product health
Improve engineering processes, delivery effectiveness, operational maturity, and cross-team collaboration
Foster experimentation, fast feedback loops, pragmatic decision-making, and adoption of modern engineering practices
Mentor and develop engineers, support career growth, performance management, and leadership development
Participate in hiring, organizational scaling, and resource planning across the domain
Requirements:
Experience managing software engineering teams
Strong software engineering background in .NET or JS, with hands-on experience in scalable distributed systems and cloud architectures
Proven ability to drive delivery, engineering quality, and organizational effectiveness
Strong understanding of modern software development practices, Agile delivery, and system design
Ability to communicate effectively and clearly
Experience collaborating with Product, Architecture, and cross-functional stakeholders
Strong leadership, communication, and people management skills
Experience mentoring engineering talent
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Experience with AI-powered products or AI-assisted engineering workflows is a plus
Upper-Intermediate or higher English level
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Engineering Manager to lead multiple engineering teams within a product domain and drive execution, engineering excellence, and people development at scale.This role requires a strong engineering leader who can connect business goals with technical execution, foster a high-performance culture, and ensure teams remain aligned around product outcomes, architectural integrity, and operational quality.You should be comfortable operating in a fast-paced product environment, balancing delivery, technical quality, organizational scalability, and team engagement while collaborating closely with Product, Architecture, and Engineering leadership.Responsibilities:Lead multiple engineering teams within a product domain, ensuring predictable delivery, strong execution, and high engineering standardsPartner closely with Product Leaders, Architects, and stakeholders to align technical decisions and delivery plans with business goalsDrive a culture of ownership, accountability, collaboration, quality, and continuous improvement across teamsSupport teams in designing scalable, maintainable solutions while balancing delivery speed, technical debt, and long-term product healthImprove engineering processes, delivery effectiveness, operational maturity, and cross-team collaborationFoster experimentation, fast feedback loops, pragmatic decision-making, and adoption of modern engineering practicesMentor and develop engineers, support career growth, performance management, and leadership developmentParticipate in hiring, organizational scaling, and resource planning across the domainRequirements:Experience managing software engineering teamsStrong software engineering background in .NET, with hands-on experience in scalable distributed systems and cloud architecturesProven ability to drive delivery, engineering quality, and organizational effectivenessStrong understanding of modern software development practices, Agile delivery, and system designAbility to communicate effectively and clearly Experience collaborating with Product, Architecture, and cross-functional stakeholdersStrong leadership, communication, and people management skillsExperience mentoring engineering talentAbility to make pragmatic decisions and operate effectively in fast-paced environmentsExperience with AI-powered products or AI-assisted engineering workflows is a plusUpper-Intermediate or higher English levelWhat you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For:
We are looking for an
Engineering Manager
to lead multiple engineering teams within a product domain and drive execution, engineering excellence, and people development at scale.
This role requires a strong engineering leader who can connect business goals with technical execution, foster a high-performance culture, and ensure teams remain aligned around product outcomes, architectural integrity, and operational quality.
You should be comfortable operating in a fast-paced product environment, balancing delivery, technical quality, organizational scalability, and team engagement while collaborating closely with Product, Architecture, and Engineering leadership.
Responsibilities:
Lead multiple engineering teams within a product domain, ensuring predictable delivery, strong execution, and high engineering standards
Partner closely with Product Leaders, Architects, and stakeholders to align technical decisions and delivery plans with business goals
Drive a culture of ownership, accountability, collaboration, quality, and continuous improvement across teams
Support teams in designing scalable, maintainable solutions while balancing delivery speed, technical debt, and long-term product health
Improve engineering processes, delivery effectiveness, operational maturity, and cross-team collaboration
Foster experimentation, fast feedback loops, pragmatic decision-making, and adoption of modern engineering practices
Mentor and develop engineers, support career growth, performance management, and leadership development
Participate in hiring, organizational scaling, and resource planning across the domain
Requirements:
Experience managing software engineering teams
Strong software engineering background in .NET or JS, with hands-on experience in scalable distributed systems and cloud architectures
Proven ability to drive delivery, engineering quality, and organizational effectiveness
Strong understanding of modern software development practices, Agile delivery, and system design
Ability to communicate effectively and clearly
Experience collaborating with Product, Architecture, and cross-functional stakeholders
Strong leadership, communication, and people management skills
Experience mentoring engineering talent
Ability to make pragmatic decisions and operate effectively in fast-paced environments
Experience with AI-powered products or AI-assisted engineering workflows is a plus
Upper-Intermediate or higher English level
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: United States
The Opportunity
Flosum is looking for a visionary Senior Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: New York, New York, United States
iCapital is seeking a highly motivated, outgoing, and experienced Business Development professional to join the Relationship Management team developing iCapital’s enterprise presence in the US wealth channel. This team develops and helps manage relationships with iCapital’s largest clients and prospects, within the RIA channel. This role is instrumental in growing and expanding the company’s presence and client base. This individual will be expected to help drive new business initiatives with existing clients, while also driving the acquisition of new clients. As part of these responsibilities, the candidate will create compelling pitch decks, develop market analysis and strategy, help negotiate contracts, and help organize implementation efforts.
Responsibilities
Support a team responsible for identifying and driving new enterprise opportunities with both new clients and prospects, and within our existing client base. This responsibility involves close alignment and partnership with our Client Management team and other specialists within our organization.
Promote a consultative approach to identify and acquire new enterprise accounts who would use all, or parts, of iCapital’s proposition.
Educate clients on the depth of iCapital’s technology capabilities.
Provide detailed pipeline updates and reports to be shared with our Client Management teams and other interested internal stakeholders.
Communicate feedback from clients and prospects to the organization to improve delivery of solutions and improve the overall client experience.
Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams on client launches and strategic initiatives.
Qualifications
10+ years of experience in a business development/relationship management capacity
10+ years of experience working within financial services or financial technology industry
Proven ability to deliver and commercialize a complex, multi-faceted product set and / or technology platform for sophisticated clients
Strong domain expertise in Alternative Investments, Structured Investments, and Annuities
Demonstrated track record of building, expanding, and sustaining relationships with senior decision makers and key stakeholders
Experience operating effectively in a dynamic, fast-paced, entrepreneurial environment
Demonstrated ability to organize client coverage across product lines and client channels, driving depth of penetration and coordinated, consolidated support models
Highly detail-oriented, with the ability to collaborate cross-functionally to deliver accurate execution and optimal client outcomes
Strong client service orientation, with a consistent focus on responsiveness, follow-through, and stakeholder management
Benefits
The base salary range for this role is $160,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.
You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Yerevan
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤘 HOW WE DO IT ?
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us - We're obsessed with helping members live healthier
- Mission is the Boss: long-term thinking, mission above all else
- Member & customer-led: obsessed with solving problems and delighting users
🏆 How we build excellence - We hire the best and empower them to succeed
- Champions of excellence: extremely high standards and talent density
- Distributed ownership: everyone owns their decisions and results
- Radically transparent: all information accessible, written-first, async decisions
🤝 How we grow together - We improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care
- Empathetic challengers: direct, caring feedback to help each other grow
- Bold contrarians: think differently, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters
- Disciplined execution: decisive action with compounding focus
- Fight for simplicity: high-impact processes, smart frugality
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
- Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
- We move fast, with a lot of ownership, and are proud to tackle big problems!
- Our process is very simple: those who make product decisions are the same ones who build them.
- Our stack is Python/Flask, React, React Native, PostgreSQL.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
🌍 INTERNATIONAL EXPANSION & NEW MARKETS
At Alan, we're on a mission to bring our innovative healthcare model to new countries and scale across Europe and beyond. We're building the foundations for rapid international expansion, creating systems and platforms that can adapt to diverse healthcare markets while maintaining the exceptional experience our members love.
Examples of what you'd work on:
- Build global-first platforms designed for multi-country deployment from day one, creating reusable components and architecture that can be quickly adapted to new markets with different healthcare systems, regulations, and languages
- Launch new countries by designing and shipping core systems for insurance operations, claims processing, member experiences, and provider networks that work across diverse regulatory environments
- Scale payment and billing infrastructure to handle multiple currencies, tax systems, and payment methods while maintaining compliance with local financial regulations
- Design country-agnostic data models that accommodate vast differences in healthcare systems, from network-based models to reimbursement systems, while keeping data consistent and accessible globally
- Create configuration and localization systems that allow new countries to be onboarded in weeks, not months, flexible enough to handle local nuances while maintaining global product standards
- Ship member experiences that feel local while leveraging shared global components, building mobile and web interfaces that adapt seamlessly to different languages, cultures, and healthcare expectations
- Own critical technical decisions as a domain expert, defining how Alan's systems evolve to support 10+ countries while maintaining engineering velocity and system reliability
You'll be joining at a pivotal moment as we accelerate our expansion strategy, with ambitious plans to enter multiple new markets. The systems you build will directly enable Alan's growth from 4 countries to the leading pan-European health partner.
This is a rare opportunity to shape how a fast-growing healthtech company scales internationally. Your work will impact hundreds of thousands of members across multiple countries.
⭐ IS IT YOU WE’RE LOOKING FOR?
We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise):
- You’ll be able to tackle high-impact & high-risk projects involving many engineers.
- You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.
- You’ll have the opportunity to mentor other engineers & lead crews (more details in this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan).
- You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)
You would be a good fit at Alan if most of this sounds like you:
- Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.
- Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
- Passionate about building products.
- Self-starting and entrepreneurial.
- Humble and still willing to grow (no matter your seniority!).
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- Fluent in English (no need to speak French!).
For this opportunity, we are aiming to hire within the C-F level range.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
#LI-DNP
Location: Athens; Limassol
Workplace: onsite
German - Speaking Business Development Officer
The Role:
We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives.
The main responsibilities of the position include:
Set and support departmental KPIs in line with corporate targets and develop action plans to achieve them
Support market penetration and expansion strategies across existing and new countries of operation
Build and maintain strong relationships including regular meetings and ongoing engagement
Identify new business opportunities and contribute to the development of tailored strategies per market
Promote company products and services, ensuring strong knowledge of competitor offerings
Participate in events, seminars, and promotional activities across different countries
Prepare presentations, reports, and market analyses to support decision-making
Coach, motivate, and develop team members to ensure high performance
Main requirements:
BSc in Business Administration or any Business-related field
Proven experience in business development, client/partner relations or similar role.
Fluent/Native
in German
.
English knowledge is a must.
Self-motivated and results driven
Ability to cope under pressure
Strong communication and interpersonal skills, with the ability to influence key stakeholders
Excellent client handling, problem solving and negotiation skills
Good management and leadership skills
Computer literate
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Berlin, Germany; Munich, Germany
At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We are now looking for a Senior Legal Counsel – Employment Law, based in Germany, to provide expert legal support on German employment law and contribute to employment-related matters across JetBrains’ global operations. The role involves supporting HR in managing sensitive workplace situations, contributing to the development and implementation of employment practices that align with legal standards and business needs, and advising on employee representation structures.
Responsibilities:
Serve as a trusted advisor to HR
on sensitive and complex employee matters, providing strategic guidance that takes into account legal requirements, organizational context, and reputational considerations.
Provide
strategic legal support and pragmatic counsel to the Group Counsel – Labor Law, General Counsel, and the HR team, with a primary focus on German labor law and broader support across JetBrains’ operations.
Handle a wide range of employee matters, including complex and sensitive cases in Germany, and assist with such matters in other jurisdictions by developing sound legal strategies, reviewing documentation, and helping the business confidently stand behind its decisions.
Assess and respond to complex or nuanced internal communications and reports, supporting the development of thoughtful and well-balanced strategies aligned with legal and organizational considerations.
Draft, review, and continuously improve employment agreements, contractor agreements, and HR-related templates and policies tailored to Germany and other applicable jurisdictions.
Conduct in-depth, group-wide analyses on employment and labor law topics, and lead or contribute to cross-functional projects, including the harmonization of employment policies and documentation across countries.
Act as a senior advisor to HR teams on employment practices and workplace policies, including remote work, employee benefits, disciplinary procedures, and work safety matters, particularly for the German entities of the JetBrains group.
Take a lead role in providing legal support in relation to employee representation structures with a focus on Germany.
Advise on their operations and management interactions in compliance with local legislation and best practices.
Stay abreast of legislative changes in German labor law and provide legal training and knowledge-sharing sessions to internal stakeholders, particularly HR and management.
Represent JetBrains in communications with German regulatory and government bodies on employment-related matters.
Collaborate with legal colleagues across the global team on projects and issues that intersect with employment and labor law.
Requirements:
Fluency in German and English, both written and spoken.
A law degree with excellent academic credentials. German bar admission is an advantage.
Senior-level post-qualification experience in employment and labor law, typically gained through 6+ years of relevant legal practice with demonstrated hands-on experience in employment dispute resolution. Experience in both in-house and reputable international law firm environments is an advantage.
In-depth knowledge of German employment law, with practical experience advising on complex workplace matters, procedures, and collaboration with employee representation structures.
The ability to provide clear, solutions-oriented guidance in complex or evolving legal contexts.
Demonstrated ability to assess sensitive employee-related matters, distill key issues, and develop clear, effective legal and communication approaches.
Excellent skills in legal drafting, negotiation, dispute resolution, and managing emotionally sensitive situations involving employees.
A proactive, collaborative, pragmatic, and adaptable solutions-oriented approach, with strong interpersonal skills and business awareness.
The ability to work independently in a fast-paced, international environment with multiple stakeholders and shifting priorities.
Willingness to provide support for employment law matters in other countries with the help of external counsel and internal legal colleagues.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-MH1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
Inclusive and diverse environment — we welcome professionals from all backgrounds and are committed to fostering belonging and representation across our global community
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Counsellors:
Master’s in Counselling, Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with Tongan communities or Pacific Islander communities in Australia
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Americas Remote
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry.
You don't need email experience to apply.
We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it.
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better.
A healthy skepticism for "the way things are done"
You bring rigor and creativity. Best practices matter — but never more than forward motion.
What You'll Do
Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards
Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines
Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring
Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth
Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability
Own problems end to end — from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What We're Looking For
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load
Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Nice to have:
Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
Application — We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $125,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only)
An overview of this role
GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer.
You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers.
Why this role exists
Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability.
Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused.
What you’ll do
Product contribution
Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.
Strategic technical stewardship
Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff.
Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture.
Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering.
AI adoption and agentic software development lifecycle
Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements.
Thought leadership
Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach.
Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks.
Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab.
Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability.
What you’ll bring
Staff-level experience building, operating, or improving complex production software systems.
Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
The ability to coordinate across product, engineering, field, and customer teams without formal authority.
Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Strongly preferred qualifications
Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior.
Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents.
A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems.
Experience working in open source or highly asynchronous engineering environments.
Technologies and domains
Directly relevant technologies and domains include:
Ruby on Rails
Go
AI-assisted development and the agentic SDLC
PostgreSQL
Redis and Sidekiq
Git internals
GitLab CI/CD and Runner architecture
Kubernetes and containers
Terraform
Linux, networking, observability, and performance analysis
Vue and TypeScript
APIs and automation
DevSecOps governance, security, and compliance
What this role is not
This role isn't:
A generic field engineering role.
A proof-of-concept factory.
A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering.
A customer-specific customization function.
Unbilled Professional Services.
A requirements-gathering role that only escalates to Product.
An AI evangelism role disconnected from product execution.
Success measures
Success in this role may include:
Stabilizing strategic customer adoption or retention risks.
Fixing product bugs or contributing features.
Removing AI adoption blockers for strategic accounts.
Creating reusable implementation patterns and transitioning them to long-term owners.
Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives.
Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering.
Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field.
Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts.
About the team
The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency.
Ideal candidate profile
You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome.
You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership.
We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris, Remote
Workplace: remote
360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset.
As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions.
You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform.
As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Master our integration possibilities (Workato, data lake, flat files, APIs)
Within 3 months, you will:
Work with clients to understand their technical requirements and scope projects accordingly
Collaborate with our sales and development teams to design and implement solutions that meet client requirements
Ensure successful delivery of projects on time and within budget
Provide technical expertise and support to clients throughout the project lifecycle
Continuously learn about new technologies and stay up-to-date with industry trends
Develop and maintain technical documentation and project plans
Participate in client-facing meetings and presentations
Within 6 months, you will:
Develop repeatable and scalable processes to improve project quality and delivery
Be able to support the team on difficult integrations & troubleshooting issues
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Within 12 months, you will:
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Create and propose new services to our Professional Service catalog
Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform
The Skills Set:
8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g.
Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst)
Excellent understanding of APIs and REST integrations
Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
Knowledge of SaaS platforms, cloud-based solutions, and web technologies
Experience scoping projects, designing technical solutions, and delivering projects
Excellent problem-solving skills and ability to troubleshoot complex technical issues
Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders)
Organized, structured, rational and analytical way of working
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Experience with project management methodologies such as Agile or Scrum is a plus
Enthusiasm for our culture explained
here
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Head of Technical Services
Case study with our Head of Technical Services and our Head of professional Services EMEA
Clarification Meeting with a Technical Consultant
Culture Fit with our VP Global Professional Services
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Belgrade, Serbia
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