Вакансии

The Identity Consultant serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, operating as a forward-deployed consultant across pre-sales, onboarding, and ongoing expansion. The Identity Consultant owns the critical onboarding mission for new deployments.

Location: Cyprus - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution In this specific role, you will take ownership of the design, implementation, and lifecycle management of our Network Infrastructure across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers. Your Impact: Keep our infrastructure and company information safe with reliable network security Keep our services running smoothly and fast for users around the clock Managing the Wrike product infrastructure Implementing reliable solutions to ensure a product uptime SLA of 99.9% Working with GCP, AWS and other cloud providers in the IaC paradigm Introducing and supporting new infrastructure services Actively participating in incident response and management, including on-call duties Developing and maintaining professional connections within and outside of the team Your Qualifications: Juniper/Cisco devices underlying network infra Kubernetes and ArgoCD Nginx, HAproxy and Istio for load balancing GCP, AWS and Cloudflare are our main cloud providers Puppet, Ansible and Terraform for defining everything as a code Python to automate everything Prometheus (VictoriaMetrics) and Zabbix for monitoring Graylog, Logstash, Fluentd for logging Jenkins and Gitlab-CI for building pipelines Upper Intermediate English skills Standout Qualities: Experience with working with enterprise-grade infrastructure and SaaS solutions Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment Experience working with BGP, OSPF, EVPN, STP, IPsec protocols Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive Understanding of information security principles and the ability to apply them to network architecture Sufficient scripting skills in Python/Bash or other scripting languages Strong analytical abilities and problem-solving skills Team Dynamics: Your manager will be Dmitrii Vlasov, SysOps Team Lead We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn Our Work Style: Scrum based processes (daily standups, biweekly plannings, quarterly plannings) Hybrid mode (1-2 days per week) On-call shifts in production and development environments What’s Next? Introduction Call with a Recruiter Technical interview Cultural interview Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

IT Systems Engineer to design, scale, and secure the identity, endpoint, and SaaS platforms that power our global, remote-first workforce. You will set the technical direction for how employees and devices connect to Carrot systems, while staying hands-on in the tooling, automation, and complex problem-solving that make IT reliable at scale.

You will: Contribute to the edge proxy platform: Assist in maintaining, upgrading, and extending a high-performance reverse proxy.

We're looking for someone excited to pitch the vision of Airtable, implement creative solutions and negotiation tactics that mitigate churn, and identify new and strategic opportunities at renewal time that drive expansion.

Location: Krakow, Poland; Remote About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true ‘service first’ mindset who is based in Kraków or in the surrounding area ? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat! What you’ll be doing We’re looking for an Account Manager who is passionate about building strong partnerships and delivering great service. You are commercially aware and enjoy identifying opportunities to support partner growth through data, insights, and collaboration. You feel comfortable having business-oriented conversations and approaching topics such as campaigns, investments, and growth opportunities in a collaborative way. At the same time, you’re a team player who enjoys contributing and values a hands-on, supportive environment. Day-to-day in this role you’ll be: Supporting partners in leveraging marketing and growth solutions to help maximize their business potential on the platform. Working closely with the marketing team to plan and execute campaigns together with restaurant partners. Preparing regular business reviews (monthly and quarterly), sharing performance insights, identifying opportunities, and building joint growth plans. Analysing operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience. Leading collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value. Helping partners in adopting new tools, features, and operational best practices. Staying up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence. Our humble expectations Solid experience in account management, partnership management, or a similar partner-facing role. Experience working with performance metrics, marketing solutions, or growth initiatives is a plus Strong relationship-building skills and fluency in both Polish and English . Commercially aware and comfortable working in sales-driven environments. Strong analytical skills with experience in performance metrics; familiarity with tools like Looker or Power BI is a plus. Well-structured, detail-oriented, and proactive in managing partner relationships and priorities. Well-structured, detail-oriented, and proactive, with a collaborative, hands-on approach. Experience with CRM systems and a genuine passion for food and developing the best restaurants in town will both be an advantage. The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: 11 150 zł — 13 938 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About the role: The Business Operations Team Lead is a hands-on leadership role, combining people management with direct ownership and execution of Business Operations activities and processes. The role is responsible for leading and developing a team of Operations Specialists, driving strong operational performance, and ensuring effective and scalable execution across the purchase-to-pay (P2P) lifecycle. Working closely with Procurement, Finance, Accounts Payable, Legal, Accounting, Treasury, Logistics, and other stakeholders, the Team Lead drives process improvements, resolves cross-functional challenges, supports the implementation of new capabilities and ways of working, and helps ensure that Business Operations can effectively support the organization as it grows. ________________________________________________________________ Key Responsibilities Lead, coach, and develop the Business Operations team, setting clear expectations, providing ongoing feedback, managing performance, and supporting individual professional growth. Maintain an active hands-on role in Business Operations activities, including managing assigned PRs, requests and tickets, while also supporting complex cases and operational escalations across the P2P lifecycle, alongside team leadership responsibilities. Own and continuously improve Business Operations processes and operational standards, ensuring effective, consistent, and scalable execution across the team. Drive operational performance and quality by managing team priorities and workload, monitoring key metrics, identifying trends and gaps, and taking action to improve results. Partner with Procurement, Finance, AP, Legal, Accounting, Treasury, and other stakeholders to manage cross-functional topics and resolve operational challenges. Identify recurring issues, process gaps, and inefficiencies, and drive practical improvements from identification through implementation. Drive and contribute to the design, testing, implementation, and adoption of new workflows, systems, automation, and operational capabilities. Ensure processes and execution are aligned with internal policies, controls, and business requirements. Lead and contribute to cross-functional projects and initiatives that improve efficiency, quality, controls, and scalability. Key Qualifications & Experience 5+ years of experience in Business Operations, Procurement Operations, Finance Operations, P2P, or a related operational role, with a strong understanding of end-to-end procurement and purchase-to-pay processes. Demonstrated experience leading and developing team members, either through formal people management or a team leadership role. Experience driving cross-functional processes and working with stakeholders across Procurement, Finance, AP, Legal, Accounting, and other business functions. Demonstrated experience identifying process gaps, resolving complex operational issues, and driving improvements through implementation. Strong analytical and problem-solving skills, with the ability to use data and operational insights to support decision-making. Strong stakeholder management and communication skills, with the ability to influence and drive alignment across teams. Experience working with ERP, procurement, finance, or workflow management systems. Fluent English. Experience working in a global and rapidly scaling organization. Competencies & Behavioral Traits Strong leadership skills with the ability to coach, develop, and create accountability within a team. High level of ownership and accountability, with the ability to drive topics independently from identification through resolution. Strong end-to-end and process-oriented thinking, with the ability to identify dependencies, gaps, and broader business impact. Proactive and solution-oriented, with a strong continuous-improvement mindset. Strong judgment and ability to prioritize and make decisions in a dynamic environment. Collaborative and effective at building strong stakeholder relationships, influencing decisions, and driving alignment across functions. Comfortable challenging existing ways of working and driving change. Structured and analytical, with the ability to balance hands-on execution, people leadership, and improvement initiatives. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: EU Workplace: remote About the Company Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation. About the role CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across Europe. You will meet with banks, CASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them. This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the Europe and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach. What you'll do Spend extended periods on site with compliance, risk and innovation teams at banks, CASPs, custodians and regulators in the Europe and nearby markets Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words Bring findings back to Product and Business Development in a form that shapes the roadmap and the sales approach Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports Represent CertiK at industry events and regulator meetings in the region Coordinate with CertiK teams in the US, Europe and Asia across time zones Requirements 3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or CASP Experience working with or inside banks, CASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day Available to be based at client sites for weeks at a time, with regular travel across the Europe and occasional travel beyond it Knowledge of bank regulatory compliance and technology Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences Operates independently: runs a client relationship and an engagement end to end with light supervision Location: Europe. Frequent on-site time with clients across Europe. Bonus points Knowledge of MiCA, FCA, BaFin, AMF or other European licensing regimes Experience with VASP licensing, regulatory examinations or compliance remediation Experience with compliance, risk or surveillance software Big 4 or financial services consulting background A second European language Existing relationships with compliance, risk or innovation leaders across Europe banks, CASPs or regulators This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.

Location: Haiphong, Haiphong, Vietnam; Vietnam We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Team The Industrial Engineering team makes the way we work smarter, simpler and more efficient. We use data and engineering expertise to optimize production processes, workflows and resources, improving productivity, quality and reliability. By identifying bottlenecks, reducing waste and continuously improving how work gets done, we help build more efficient and scalable operations. Job Overview In the Senior Industrial Engineer role, you will join the Product Development organization to boost efficiency, drive value, and remove waste. The Industrial Engineering team applies Lean principles and Design to Value (including Design for Manufacturing) to analyze current processes and products. This is done through close cooperation with internal teams such as brand marketing, product development, sourcing, QA, and finance, along with external suppliers. This role acts as an important advocate for Continuous Improvement by leading key projects and training others. You will be a subject matter expert on Lean and Kaizen methods and tools. Location and Work Arrangement This role is based at our Hai Phong, Vietnam office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. Role Specifics: Based in Hasbro’s Vietnam Hai Phong office 50% travel required for the role with frequent and regular travel to supplier sites in mainly Vietnam and Indonesia What You'll Do Collaborative Lean Practitioner Lead strategic Value Stream Mapping, Kaizen, and quick hit projects from definition through implementation. Coordinate cross-functional resources for these events and collaborate with external suppliers. Drive and implement labor efficiency through deployment of global industrial engineering process, tools and automation solutions. Change Agent with Excellent Communication Skills Work cross-functionally to develop and deliver training to all levels of organization as needed. Build the skills of all functional leaders and associates through hands-on interactions and personal mentoring in lean management tools. Approach each project and your internal customers with the understanding that change requires trust and partnership. You communicate in a clear, respectful, and persuasive way to lead to agreement and positive outcomes with your continuous improvement initiatives. Establish appropriate metrics and report on progress, achievements, and results. This includes executive level reporting, management updates, and guideline sharing throughout the organization. Analytical Problem Solver Dive deep into the data and can use it to jump into problem solving mode quickly because you seek to understand first before suggesting a solution. You enjoy gathering data and information to prioritize issues and use your expertise to find the best business approach. Develop and complete project plans using strong project management skills. What You'll Bring Bachelor’s Degree or equivalent experience in Industrial Engineering or a related field. At least 3 years working within a Lean-focused setting, with direct involvement in preparing, conducting, and driving outcomes from Kaizen and other Continuous Improvement activities. Previous experience as a facilitator and mentor involving problem solving, process development and/or behavior change methods and tools. Solid knowledge of Lean methodology, principles, and tools including Value Stream Mapping & Kaizen. Demonstrated ability to understand and communicate Design for Manufacturing opportunities and requirements to Product Development engineering teams. Plant Industrial Engineering & manufacturing operations experience preferred (ideally in consumer product goods). Strong verbal and written communication skills across functional audiences with different backgrounds. Fluency in English and can communicate in Mandarin. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Worldwide Your Role You'll own the path from first conversation to signed partnership. Working with our CEO and our Sales, Marketing, and Customer Success teams, you'll bring StartupBlink's research and ecosystem work to governments, innovation agencies, and corporates around the world. What you'll do Qualify leads: run discovery calls to find the opportunities worth pursuing Generate new opportunities: research target organizations and follow market signals, events, and conferences Outreach: write personalized email and LinkedIn outreach that opens conversations with value, not pitches Create proposals: Build tailored proposals for governments and corporates, and work with the CEO to align and improve our proposal templates. Activate Partners from first contact to launch Follow department metrics Skills & Requirements Must have 2+ years in business development, sales, or partnerships (B2B preferred) Experience running discovery or sales calls with senior stakeholders Strong outreach and proposal writing Professional-level English, written and spoken Good to have Pipeline management, ideally in a CRM such as HubSpot Experience coordinating or managing a small team Experience with governments, innovation programs, or startup organizations What We're Looking For You're a proactive self-starter who creates opportunities instead of waiting for them. You're organized, persistent, and comfortable speaking with executives and decision-makers. You care about economic development and startup ecosystems, and you want to grow with a close-knit, fun team and become a key part of our continued success. Process & Conditions Location: Remote, 9 AM to 5 PM CET Compensation: Starting monthly salary based on experience and skills, with growth tied to your contribution to company goals Hiring process: Screening questions, a short test task, and several interviews with the team Vacation: 26 paid days per year About Us StartupBlink is a global startup ecosystem map and research center, trusted by hundreds of thousands of stakeholders and featured in thousands of publications worldwide. We help dozens of governments, Corporations, and leading international organizations accelerate the growth of their startup ecosystems. We're a small, motivated, fully remote team, with most members based in Europe, which is why this role operates on European business hours. You'll be working directly with our management team on high-impact projects. This role offers the opportunity to build critical expertise, grow your career, and collaborate with world-class clients and partners. Come build with us!

Location: Australia Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We’re looking for an experienced Manager to lead and develop our team of Technical Account Managers (TAMs).   You’ll combine people leadership, technical judgment, and commercial accountability to improve adoption, retention, and growth across your team’s portfolio. You’ll coach TAMs on customer strategy and solution delivery, step into complex customer situations, and build the operating practices that help the team scale.   In addition, you'll work closely with our Partner Ecosystem to extend delivery capacity and customer impact. You’ll establish clear ownership across ClickUp, partners, and customers, enabling effective handoffs and consistent delivery quality.   You’ll own your team’s performance while improving how the broader TAM organization works through reusable playbooks and strong partnerships with Sales, Product, Support, CX Operations, and the Partner Ecosystem.   This is a hands-on leadership role built for those with a player/coach mindset. WHAT YOU’LL DO LEAD AND DEVELOP A HIGH-PERFORMING TEAM - Hire, coach, and develop TAMs, setting clear expectations for customer outcomes, technical delivery, and professional growth. - Run effective coaching, performance, and career-development conversations, building accountability and a strong pipeline of future leaders. - Coach TAMs on consultative discovery, solution design, executive engagement, and connecting platform adoption to business value. - Plan team capacity and account coverage, using the Partner Ecosystem to extend capability and capacity while balancing customer needs, delivery commitments, and sustainable workloads. OWN PORTFOLIO PERFORMANCE - Own team-level retention, renewal readiness, and expansion outcomes in partnership with Sales, account teams, and relevant partners. - Use account health, adoption, engagement, and commercial signals to prioritize work, identify risk early, and drive action. - Maintain a clear, evidence-based view of renewal risk and growth opportunities, incorporating partner insights and ensuring forecasts reflect current customer conditions. - Lead escalations and recovery plans for complex or high-risk accounts, aligning ClickUp teams, partners, and customer stakeholders around clear owners and next steps. - Ensure customer engagements produce measurable outcomes, not just completed activities. SCALE CONSISTENT HIGH-QUALITY DELIVERY - Establish and improve operating rhythms, playbooks, and quality standards across onboarding, ongoing engagement, technical delivery, and account planning. - Define clear responsibilities, handoffs, and escalation paths for ClickUp-led, partner-led, and jointly delivered engagements. - Use team, partner delivery, and customer data to identify performance gaps, guide coaching, and improve delivery efficiency. - Balance utilization, capacity, and delivery quality where services commitments apply. - Turn successful approaches into reusable practices that improve execution across the TAM organization and Partner Ecosystem. ADVANCE TECHNICAL AND AI CAPABILITY - Build the team’s capability in workflow design, automation, integrations, and ClickUp AI and Agents. - Coach TAMs to translate customer business needs into practical, scalable solutions, including agentic workflows and intelligent, task-oriented systems. - Guide the design, prompting, testing, and refinement of AI Agents, with clear success measures, appropriate human oversight, and reliable customer outcomes. - Embed AI and automation into internal delivery practices to improve efficiency without compromising quality or customer trust. - Work with partner teams to align technical approaches and strengthen AI delivery capability across the Partner Ecosystem. - Translate recurring customer and partner needs and technical blockers into actionable feedback for Product and Engineering. DRIVE PARTNER-FIRST AND CROSS-FUNCTIONAL IMPACT - Partner with Sales, Services, Support, Product, CX Operations, and the Partner Ecosystem to align customer strategy, ownership, and execution. - Identify opportunities for partner-led delivery and specialist expertise, engaging partners early in account and delivery planning. - Maintain accountability for customer outcomes across partner-supported engagements, addressing gaps in ownership, delivery quality, or communication. - Lead initiatives that improve customer outcomes and team effectiveness across the TAM organization and Partner Ecosystem. - Bring clear recommendations to leadership on portfolio trends, capacity, partner delivery dependencies, and improvement opportunities. WHAT YOU’LL BRING - 5+ years in Technical Account Management, Professional Services, Consulting, Customer Success, or a related technical delivery function, with at least 3 years managing high-performing customer-facing or delivery teams in a SaaS environment. - A proven track record of delivering complex SaaS or technology engagements for SMB, mid-market and enterprise customers, with measurable adoption, retention, or growth outcomes. - Deep understanding of agentic workflows and AI Agent prompting, with experience designing or guiding the implementation of intelligent, task-oriented systems. - Practical judgment in evaluating AI output, refining prompts and workflows, and establishing appropriate human review and quality controls. - Strong technical fluency across configurable SaaS platforms, workflow design, automation, and integrations, with the ability to coach solution decisions. - Experience working with implementation, consulting, and technology partners, establishing clear ownership and maintaining delivery quality across shared engagements. - Strong commercial judgment, including renewal planning, risk assessment, forecasting, and expansion identification. - Experience managing multiple concurrent engagements, customers, partners, and stakeholders in a fast-paced environment. - Exceptional prioritization, an ownership mindset, and the ability to turn data into clear decisions, coaching priorities, and scalable operating improvements. - Strong communication, stakeholder management, and problem-solving skills, including confidence with executive customers and partner leaders. - Experience leading cross-functional initiatives with internal teams and the Partner Ecosystem, influencing decisions beyond your direct team. - The ability to operate at scale, thrive in ambiguity, and create structure in a fast-changing environment. NICE TO HAVE - Experience with ClickUp or similar work-management platforms. - Experience leading distributed teams and supporting customers across different markets/countries. - Experience building partner enablement, joint delivery playbooks, or partner-first service models. - Experience spanning both recurring account management and professional services delivery. LOCATION - This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

• Развивать закрытое сообщество C-level руководителей как полноценный продукт — от стратегии и ценности для участников до вовлечённости, клиентского опыта и долгосрочных отношений. • Человек с опытом развития executive-сообществ, клиентских клубов или других high-touch B2B-форматов.

🎯 Задача: развивать закрытое сообщество C-level руководителей как полноценный продукт — от стратегии и ценности для участников до вовлечённости, клиентского опыта и долгосрочных отношений. 💡 Кого ищу: человека с опытом развития executive-сообществ, клиентских клубов или других high-touch B2B-форматов.

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is changing who gets to build software. As an agentic software creation platform, Replit lets anyone, from individual creators to teams inside the world’s largest companies, turn natural language into applications, internal tools, dashboards, and websites that solve real problems. We are looking for a Head of Corporate Affairs - Strategy & Growth to help lead Replit’s next chapter of enterprise expansion, strategic relationship building, and institutional engagement. This is a senior, commercially minded role for a strategic, hands-on leader who can turn relationships across government and industry into real opportunities for Replit. As Replit grows from a beloved developer platform into a defining company in AI and enterprise transformation, you will build the relationships and pathways that accelerate adoption across the public and private sectors. The role sits at the intersection of corporate affairs, business development, public sector strategy, and enterprise growth. It is not a traditional government relations role focused on policy, access, or reputation. You will build a repeatable, measurable approach to turning senior-level engagement into qualified pipeline, adoption, and long-term value, working closely with the President of Public Sector and Corporate Affairs, the executive team, and sales and go-to-market leaders.   ROLE - Lead the growth strategy for Corporate Affairs, turning senior-level relationships across government and industry into revenue opportunities and pipeline. - Identify target accounts across government and industry, and prioritize building C-suite relationships that accelerate enterprise adoption. - Partner with business development, sales, and go-to-market leaders to align outreach, create pathways into target organizations, and convert executive engagement into qualified opportunities. - Develop repeatable playbooks for executive engagement and institutional partnerships, establishing a scalable relationship-to-revenue motion. - Build the operating cadence, metrics, and reporting to measure Corporate Affairs’ contribution to pipeline development, enterprise growth, and adoption. - Represent Replit in senior-level meetings, industry forums, and government engagements to strengthen strategic relationships and advance business opportunities. QUALIFICATIONS - BA/BS degree or equivalent practical experience. - 10+ years of experience in corporate affairs, strategic partnerships, business development, public sector strategy, enterprise sales, government relations, government, or related fields. - Experience building or significantly expanding a relationship-driven growth, partnerships, or business development function at a fast-growing technology company or similarly complex organization. - Strong understanding of enterprise and public sector go-to-market motions, including how procurement, stakeholder alignment, and internal champions influence adoption. - Strong executive presence and communication skills, with credibility among C-suite leaders, government officials, and technical stakeholders. - Ability to translate complex technical products and AI capabilities into clear business value. - A creative, resourceful, “do more with less” mindset, with the ability to build new programs without an established playbook. - Passion for Replit’s mission and for AI-powered software creation expanding who can build software. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Develop a pipeline of affiliates and partners, with audiences and communities to be referred to OKX. Affiliates and partners will be defined broadly based on fit, and may include a combination of: key opinion leaders, influencers, trading groups, websites, event organisers, professionals in relevant industries, and other companies serving customer bases with related interests. Build the business case for signing affiliates and partners to work with OKX online and at in person events. Build relationships with affiliates and partners, negotiate commercial terms, and facilitate contract execution to begin working with them. Develop, manage, and optimize affiliate campaigns. Improve the performance of existing affiliates. What We Look For In You 3+ years of affiliate marketing/ business development experience in the digital asset space, or a related sector. Candidates with existing books of affiliates will be preferred. Experience in building large affiliate networks from start to finish. Results oriented and comfort with interpreting performance data. Experience with analytical tools and reporting such as Google Analytics, Amplitude or others. Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.   OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.   ABOUT THE ROLE We’re looking for an IT Manager to own and evolve Rain’s internal technology and security foundation as we scale. Today, Rain is growing quickly with frequent onboarding, expanding tooling, and increasing security requirements. We operate in a sector that is actively targeted by malicious actors so we need someone who can baseline security—bringing structure, best practices, and calm execution to a fast-moving environment. This role is both hands-on and strategic. You’ll manage day-to-day IT operations while also leading key security initiatives like access controls, device management, MFA, and audits across our internal tools. As Rain scales globally, you’ll design systems and processes that scale with the company. Reporting to the Head of IT, you’ll work cross-functionally to ensure employees have the tools they need to work effectively, without compromising security or compliance. This is a foundational role with significant ownership and the opportunity to shape how IT and security operate at Rain for years to come. WHAT YOU’LL DO Own IT operations end-to-end - Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting. - Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths. - Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking. - Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting. Build scalable access and identity management - Own identity and access management across tools, ensuring users have the right access at the right time. - Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS). - Audit and clean up existing permissions across tools, including 1Password vault access and admin roles. Raise Rain’s internal security posture - Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards. - Lead the rollout and management of hardware-based authentication (e.g., YubiKeys). - Define and document policies around device usage, access, and security best practices. - Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs. Enable scale and automation - Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies). - Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools. - Continuously evaluate and improve Rain’s internal IT and security stack as the company grows. Office and vendor coordination - Support new office setup and office IT needs, coordinating with external partners as needed. - Act as the point person for IT-related vendor relationships, contracts, and negotiations. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company and have the ability to build processed and foundations from scratch. - Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus. - Scripting and automation proficiency in Python and JavaScript for API interaction and system management. - Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more. - Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices. - A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them. - Strong end user support instincts and excellent written and verbal communication. - Experience as part of a lean IT team (team of 1-2), handling everything from end-user support to systems and infrastructure - A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team. NICE TO HAVE: - Experience in fintech, payments, Web3 or another regulated and high compliance environment. - Experience with agentic AI tools and building AI powered internal workflows. - Vendor negotiation and SaaS cost optimization experience. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Los Angeles, USA As Manager, Atlassian Cloud Platform, you will lead the team responsible for the strategy, administration, governance, delivery, and operational health of Riot’s Atlassian Platform which currently includes Jira. You will manage a team of application engineers, administrators, solution architects, and/or analysts who partner with teams across Riot to build scalable systems of work, improve the Rioter experience, and enable better outcomes through thoughtful use of Atlassian technology. Jira is a foundational enterprise capability for planning, delivering, and operating work across Riot. Jira supports and enables the majority of player-facing value streams at Riot. This is a player/coach role where you will set direction and create the conditions for your team to deliver, while maintaining enough craft depth to guide platform architecture, configuration, automation, integrations, security, service management, and operational decisions. You will partner closely with Information Technology, Information Security, Enterprise, and teams across Riot to balance customer needs, platform standards, risk, capacity, and near-term business priorities. For this role, success means building a healthy, high-performing team; delivering a dependable Jira platform; establishing clear and scalable governance; and providing a frictionless environment for our game teams and the teams that support them. Ultimately, you win when teams at Riot spend less time blocked and more time making great games for players. Responsibilities: Manage and evolve a team of 2-5 application engineers; coaching them, providing performance management, identifying growth opportunities, and ensuring positive results Own the interviewing and onboarding process for new engineering team members Establish healthy team processes for intake, prioritization, discovery, solution design, delivery, change management, documentation, and support. Deliver platform capabilities and improvements against clear commitments, keeping stakeholders informed of progress, risks, dependencies, trade-offs, and changes in priority. Plan for keep-the-lights-on work, technical debt, platform maintenance, licensing needs, and other necessary technical investments alongside roadmap delivery. Facilitate alignment across teams when platform decisions affect multiple business units, Jira spaces, service portals, integrations, or governance domains. Build strong relationships with Atlassian and relevant vendors; manage vendor performance, escalations, and technical direction. Advocate for the team while ensuring decisions optimize for Riot and player value rather than for a single team or local preference. Be accountable for the team’s output and successful delivery against commitments. Promote contextual awareness of Riot’s company priorities, Information Technology strategy, Atlassian industry trends, and the needs of the teams that rely on Jira. Build healthy relationships with other engineering teams across Riot globally, in order to foster cross-team collaboration Required Qualifications: 2+ years of experience managing a team of technical individual contributors in an enterprise platform, SaaS administration, business systems, application engineering, or related environment. 6+ years experience working with Jira at enterprise scale where Jira is a business-critical platform, including environments with thousands of users, multiple sites, hundreds projects or spaces, substantial work-item volume, and complex configuration or integration needs. Experience operating a large SaaS platform with attention to reliability, security, access control, change management, support, and lifecycle management. Demonstrated ability to set goals, manage performance, provide direct feedback, coach talent, and address performance issues in a timely and respectful way. Experience hiring technical individual contributors and building a high-quality team through structured, objective assessment. Experience prioritizing a team backlog and roadmap based on customer outcomes, technical capability, team bandwidth, operational risk, and organizational priorities. Experience leading cross-functional technical initiatives involving multiple teams and stakeholders. Strong written and verbal communication skills, including the ability to make complex platform decisions understandable to technical and non-technical audiences. Ability to work effectively in an ambiguous, changing environment while maintaining clear priorities and a high bar for execution. Desired Qualifications: Bachelor’s degree in Computer Science, Engineering, or equivalent experience, with multiple years in an application engineering role Experience with Jira Service Management, Assets, virtual agents, service portals, or configuration-management practices. Experience with Jira Product Discovery, Jira Advanced Planning, Automation, Atlassian Analytics, Atlassian Guard, Rovo, ScriptRunner, Structure, eazyBI, or comparable Atlassian Marketplace applications. Experience with Jira configuration-as-code, migration, environment promotion, configuration management, or tools such as Salto. Experience operating Confluence at enterprise scale, including information architecture, security architecture, governance, and integration with Jira or other business systems. Experience managing Atlassian licensing, vendor relationships, budgets, renewals, or commercial negotiations. Atlassian certifications such as ACP-120, ACP-420, or equivalent demonstrated expertise. For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.