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Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives - Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity - Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned - Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability - Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution - Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes - Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention WHAT YOU’LL BRING - 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company - Proven track record building and scaling operational processes from scratch - Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations - Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels - Experience partnering closely with Legal, Product, and Engineering, including third-party vendors - Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick - Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus EVEN BETTER… - Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally - Experience at an early-stage startup or scaling product org - Familiarity with OKR frameworks, roadmap tools, or product analytics platforms - Background in product management, engineering, or consulting/strategy with deep operational exposure OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives - Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity - Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned - Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability - Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution - Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes - Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention WHAT YOU’LL BRING - 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company - Proven track record building and scaling operational processes from scratch - Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations - Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels - Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick - Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus EVEN BETTER… - Experience at an early-stage startup or scaling product org - Familiarity with OKR frameworks, roadmap tools, or product analytics platforms - Background in product management, engineering, or consulting/strategy with deep operational exposure - Experience with vendor management and localization expansion efforts OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote Workplace: Remote ABOUT US Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains. ABOUT THE ROLE Our Platform Enablement team is a developer-centric SRE team dedicated to treating our internal engineers as our primary customers. We maintain the foundational layers that impact daily workflows—including observability, CI/CD, and workload orchestration—with the goal of making it simpler and more efficient for teams to deploy and manage their services. If you are passionate about eliminating friction, automating repetitive tasks, and engineering self-service architectures, we would love to meet you. WHAT YOU'LL DO - Manage and advance our internal observability ecosystem, including technologies like Grafana, VictoriaMetrics, and OpenSearch, to empower teams in troubleshooting their own workloads. - Enhance CI/CD workflows and developer utilities using Jenkins and GitHub Actions to optimize the build and deployment lifecycle. - Guide the adoption of Kubernetes and establish standardized patterns for deploying various workloads. - Collaborate closely with engineering teams to resolve technical bottlenecks and build custom tooling when existing solutions fall short. - Contribute to the development and maintenance of our Internal Developer Platform based on Backstage. - Develop and support specialized tooling for AI-driven initiatives. WHAT YOU'LL BRING - More than 5 years of professional experience in SRE or DevOps roles with a clear emphasis on enabling developer success. - Strong interpersonal skills and a deep sense of empathy for the challenges faced by software developers. - Proven expertise in AWS and Kubernetes environments, coupled with a mastery of Infrastructure as Code via Terraform or similar frameworks. - Practical experience managing monitoring stacks and deployment pipelines at scale. - A natural inclination toward building automated, reusable systems that favor self-service over manual intervention. - A track record of integrating AI tools into your engineering methodology to improve productivity. NICE TO HAVE - Familiarity with the broader ecosystem including ClickHouse, Sentry, or developer portals like Backstage. - Understanding of FinOps principles and strategies for optimizing infrastructure expenditure. - Previous involvement in constructing or scaling internal developer platforms. BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results. - 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We are seeking a HIPAA Security Engineer to join our team in London, UK . While this posting is open to candidates currently based in the United States, this position requires full-time relocation to London . We offer comprehensive visa sponsorship and a full relocation support package to ensure a smooth transition for the selected candidate. As a key member of Flo’s Security Architecture team, you will lead the design and operation of our US Healthcare security controls. You'll work directly with Product and Engineering teams to translate HIPAA and SOC 2 requirements into technical security controls across Flo's AWS multi-account environment - including EKS, Lambda, RDS, S3, VPC networking, IAM, and KMS. You'll own the roadmap for HIPAA compliance and SOC 2 Type II certification, working closely with external auditors and professional services partners, and partnering with Engineering and Legal to build a secure, compliant platform for millions of users. Your Experience Must have: 7+ years in security, compliance, or risk management (3+ in a leadership capacity), with a Bachelor's degree in a related field or equivalent experience. Deep expertise in SOC 2 and HIPAA frameworks within the AWS environment. Familiarity with PHI handling, GRC and compliance automation platforms, and exposure to enterprise architecture frameworks such as TOGAF. Strong ability to manage multiple concurrent audit and certification workstreams. Excellent written and verbal communication, with the ability to translate complex compliance requirements into clear actions for engineering and business teams. Nice to have: CISA, CISM, or CISSP certifications Experience with NIST 800-53, Cloud Security Alliance (CSA), and Center for Internet Security (CIS) frameworks Experience in healthcare or another regulated industry; HITRUST experience a plus Experience building compliance roadmaps in early-stage startups Exposure to containerization (Docker/Kubernetes), serverless, and big data platforms Exposure to DevSecOps and sprint-based Agile development Vendor management experience What you'll be doing You'll be responsible for: Compliance Leadership: Lead annual SOC 2 and HIPAA certifications, managing interfaces with external auditors and professional services. Technical Control Design: Partner with Engineering to harden AWS workloads (EKS, EC2, data pipelines, and more) to meet HIPAA and SOC 2 controls; perform technical security design reviews and architectural risk assessments for services handling PHI. Policy & Risk: Define and maintain security policies and standards; embed risk assessment activities within engineering processes, and evolve Flo's security risk management framework. Vendor Risk Management: Support vendor risk activities including contract reviews and security posture assessments. Operational Excellence: Partner with control owners to automate evidence gathering and ensure controls reduce friction rather than creating it. Stakeholder Management: Serve as the primary Security POC for US regulators and partners; support the wider Security team with ISO 27001/27701 alignment; report risk status to security leadership. Tooling: Manage and integrate GRC and compliance automation platforms to streamline monitoring and reporting. #LI-AJ1 #LI-Hybrid How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job About the role You’ll help Flo build a trusted, secure, audit-ready platform for the millions of people who use our women’s health app. You’ll support our SOC 2 Type II and ISO 27001 programs and help implement HIPAA safeguards, all within Flo’s integrated Information Security and Privacy Management System (ISPMS). This is a hands-on role. It needs strong applied security architecture skills, especially secure design reviews and technical control validation across AWS (EKS, Lambda, RDS, S3, VPC, IAM, KMS). You’ll work with our professional services partners, auditors, the Security team, and the Privacy, Product and Platform Engineering teams. Together you’ll design controls that reduce friction, so the business can move fast and stay secure. What you’ll do Support SOC 2 and ISO 27001 certifications and HIPAA safeguard implementation, and act as a point of contact for external auditors. Define and maintain security policies, standards and procedures. Help control owners put controls into practice and automate evidence gathering for audit readiness. Run technical design reviews and architectural risk assessments for AWS services, including data flows that handle PHI. Work with Engineering to harden AWS workloads (EKS, EC2, data pipelines) against industry best practices. Improve Flo’s security risk management framework, and track and report risks to leadership. Contribute to vendor risk management, including contract reviews and security assessments. Roll out security training and awareness campaigns. What you’ll bring 7+ years in security architecture, compliance or risk management. A degree in a related field is a plus. Hands-on experience with ISO 27001 and/or SOC 2 in a cloud-based SaaS environment. Familiarity with security controls for sensitive data. Experience with GRC and compliance automation platforms. The ability to manage several audit workstreams at once. Excellent communication skills, and the ability to turn compliance requirements into clear actions for engineering and business teams. Nice to have Working knowledge of the HIPAA Security Rule and PHI handling (highly valued). CISA, CISM or CISSP certification. Experience with NIST 800-53, CSA, CIS or HITRUST. A background in healthcare or another regulated industry. Experience building compliance roadmaps at a startup. Exposure to Kubernetes/Docker, serverless, big data platforms or DevSecOps. Experience with Agile delivery and vendor management. Annual Salary Range (ranges may vary based on skills and experience) £100,000 — £130,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid OUR PURPOSE At Melio, we’re here to supercharge small businesses. By making business payments more efficient every day, connecting them with powerful technology, and empowering a community behind them, their potential is limitless. We don't just solve issues; we consider ourselves Brand Builders who help small businesses thrive by maximizing the value they get from Melio. HOW YOU’LL MAKE AN IMPACT We are seeking a high-performing, analytical, and strategic CX Workforce Management (WFM) Manager to lead and elevate our global Customer Experience workforce strategy. In this critical leadership role, you will be responsible for end-to-end WFM functions; including long-term capacity planning, multi-channel volume forecasting, scheduling optimization, real-time management, and operational analytics across internal global teams. The ideal candidate thrives in a fast-paced, data-driven environment, possessing deep expertise in omni-channel contact center metrics, modern WFM platforms, and predictive modeling. You will act as a strategic business partner to Operations, Finance, and People teams, ensuring we balance exceptional customer experience (SLAs/CSAT) with operational efficiency and agent well-being. WHAT YOU’LL DO Strategic Forecasting & Capacity Planning - Develop, maintain, and refine multi-channel forecasting models (voice, email, chat, messaging, and AI/bot handoffs) using historical data, product roadmaps, marketing campaigns, and seasonal trends. - Build 12-to-18-month rolling long-term capacity models to guide hiring strategy, onboarding timelines, shrinkage allocations, and budget planning in partnership with Finance and Talent Acquisition. - Conduct scenario modeling and risk analysis to evaluate business changes, product launches, or operational pivots. Scheduling & Real-Time Execution - Oversee the creation and optimization of agent schedules, ensuring optimal coverage against interval-level demand while honoring staff preferences, local labor laws, and shift flexibility. - Lead Real-Time Analysts to manage intra-day performance, shrinkage, adherence, and queue dynamics, implementing dynamic tactical adjustments to safeguard SLAs. - Establish robust processes for PTO management, training allocation, dynamic offline time, and overtime deployment. Analytics, Insights & Continuous Improvement - Design and deliver executive-level WFM dashboards tracking KPI variances (Forecast vs. Actuals, Occupancy,Adherence, Cost per Contact, SLA attainment). - Leverage advanced analytics to identify operational bottlenecks, handle time anomalies, and automation opportunities, translating data into actionable operational recommendations. - Own the selection, optimization, and continuous improvement of enterprise WFM technology platforms and integrations. People Management & Team Leadership - Directly manage, mentor, and develop a high-performing team of WFM Analysts, Data Analyst, and Real-Time Coordinators. - Establish clear team KPIs, operational standards, and career development pathways within the Workforce Management function. - Conduct regular 1:1s, performance evaluations, and skill-building sessions in forecasting methods, statistical analysis, and WFM tools. - Foster a collaborative, growth-oriented culture that balances operational efficiency with employee engagement and well-being. SUCCESS LOOKS LIKE - Success in this role means transforming our workforce management into a competitive advantage by delivering high forecasting accuracy (±5% target variance) across all customer channels while optimizing agent occupancy and labor spend. - Seamlessly unify internal and outsourced BPO operations through rigorous SLA governance, dynamic capacity models, and automated scheduling workflows. - Ultimately, you will elevate the function by cultivating a high-performing WFM team, maintaining optimal service levels, and directly impacting both customer satisfaction (CSAT) and operational profitability. WHAT YOU’LL BRING WITH YOU Critical competencies Experience - Data-Driven Decision Making: Converts complex datasets into intuitive operational strategies. - People Empowerment: Mentors and elevates WFM team members to build analytical capability and leadership. - Cross-Functional Influence: Translates WFM technicalities into clear business impacts for FP&A and Executive leadership. - Agility & Resilience: Thrives in high-growth, changing environments with rapidly shifting volume dynamics. - 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment, with at least 3+ years in a senior manager or leadership role directly managing WFM teams. - Advanced hands-on proficiency with enterprise WFM platforms (e.g., Nice CXone, Verint, Assembled) and CRM/CCaaS tools (Zendesk, Salesforce, Talkdesk). - Bachelor’s degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred. - Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent.

Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you will own a portfolio of strategic and large customers and prospects in Poland, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker. This role will need to be based remotely in UK, Ireland, Netherlands, France, Spain or Germany but selling to accounts in Poland. What you’ll do Own a portfolio of strategic and enterprise accounts, driving both net-new customer acquisition and expansion within existing customers. Lead complex sales cycles from prospecting and qualification through negotiation and close, using a consultative approach grounded in customer business needs. Develop and execute structured account plans that map customer priorities to GitLab’s DevSecOps and AI-powered platform capabilities. Collaborate closely with pre-sales, customer success, support, and strategic channel partners to ensure successful evaluations, rollouts, and long-term adoption of GitLab. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal stakeholders. Generate and nurture qualified pipeline through targeted outreach, joint activities with channel partners, and effective use of existing relationships. Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to win/loss analysis to continuously improve sales execution. Partner with Marketing to shape and execute account-based and regional campaigns that support pipeline generation and expansion in your territory. What you’ll bring Experience owning and growing large, complex accounts, including both new business development and expansion within existing customers. Background selling into strategic or enterprise organizations, ideally within software, developer tools, or related technology environments. Ability to run a consultative sales process, from prospecting and discovery through proposal, negotiation, and closing. Demonstrated skill in account planning, forecast management, and coordinating cross-functional resources across pre-sales, post-sales, and support. Effective communicator who can translate customer needs into clear feedback for product, marketing, and technical teams. Comfortable discussing business value with senior stakeholders and aligning solutions to customer goals and challenges. Familiarity with Git, software development tools, or application lifecycle management, and ability to learn GitLab’s platform. Alignment with GitLab’s values and openness to bringing transferable experience from different industries or backgrounds. About the team You’ll join a regional Strategic Sales team that focuses on our largest and most complex customers in Central Europe. We own a defined list of strategic prospect and existing accounts and collaborate closely with Solutions Architects, Customer Success, Support, and Channel partners to drive both new customer acquisition and expansion of GitLab’s footprint. Our Strategic Sales team spend a lot of time collaborating and meeting with customers, so travel will be expected. We are focused on helping enterprise customers adopt the GitLab DevSecOps platform at scale, navigating complex buying centers, and shaping long-term partnerships that support customers’ business and technology goals. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States; Ireland; Spain; Europe; Germany; Belgium; Switzerland; Denmark; Portugal; Poland; United Kingdom; Netherlands; France Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform. HERE ARE A FEW RECENT PROJECTS PRODUCTIONS HAS HELPED BRING TO LIFE: - Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman), media businesses (Headspace) and broadcasters (Mediaset) - Audiobook production for leading publishers and digital storytelling platforms - Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customers - You can learn more about Productions here: https://elevenlabs.io/productions AS AN AUDIO ENGINEERING & POST-PRODUCTION LEAD, YOU WILL: - Lead a team of talented Audio Engineers - Create, refine, and iterate on custom voices for ElevenLabs customer using different techniques - Clean, edit, and prepare customer audio to ensure optimal cloning and generation quality - Provide hands-on training and technical guidance on ElevenLabs tools and best practices - Join customer calls, support creative direction, and act as a fractional audio engineer for their workflows REQUIREMENTS - 10+ years experience in audio engineering, sound design, mixing/mastering, or related media fields - Experience working directly with clients, creative teams, or technical stakeholders - Strong proficiency with DAWs (e.g., Pro Tools, Reaper, Logic, Ableton) - Deep intuition for voice characteristics, timbre, clarity, and performance nuance - Ability to translate ambiguous customer needs into clear audio and voice-design solutions LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Dedicated Platform Integration team, responsible for the integration of third-party and modular features in the GitLab ecosystem, for Dedicated platform hosted SaaS. Key Responsibilities: Enable effective execution  with Quality and Speed, in partnership with the team’s Product Manager Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants. Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced. Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers. Recruitment, onboarding and development of excellent and productive team members. Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell. Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions. What you'll bring: Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy Experience with fleet management products, including Terraform, AWS and automated provisioning at scale (20+ clusters) Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps A history of building and managing high-performing, accountable team cultures, including managing out when necessary Comfort driving complex projects to completion without relying on a dedicated TPM Experience leading distributed and remote teams effectively How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Ukraine; Poland; Romania; Spain; Portugal; Germany About Us At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. And now we are looking for an Engineering Manager to join us as part of our team. About the role PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of millions of companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Data Collection Technology is a core technology domain responsible for ingesting, processing, managing, and publishing data to the main platform. It combines a suite of battle-proven legacy data collection tools with a modern data collection platform. The broader data management platform provides a unified environment for managing and validating data across both private and public markets. It brings together multiple tools and workflows, standardizes quality-assurance processes, and enables scalable automation for data operations. As an Engineering Manager in PitchBook’s DataTech team, you will be responsible for ensuring your teams execute well and deliver the outcomes they commit to. Your primary focus will be strengthening delivery capabilities and helping teams improve planning, execution and predictability. You will also ensure effective platform-wide operational processes, including customer support and incident management. People management and team development remain important responsibilities, with successful and sustainable delivery as the primary focus. Tech Stack: Java 21, Kubernetes/GitOps, Spring Boot, MFE Architecture, OpenAPI, PostgreSQL, Kafka, Redis Team setup: 2 teams Work Environment: ​​flexible As a qualified expert You will Own delivery and engineering outcomes for DataTech teams Be accountable for delivery, velocity, quality, reliability and scalability Ensure work is aligned with DataTech priorities, using effective visualization and reporting to understand delivery, identify problems and drive improvements Ensure strong SDLC execution and technical quality Ensure teams execute effectively across refinement, design, estimation, implementation, testing and deployment Identify execution gaps and work with SDE Leads to improve how delivery works Invest in improving a AI-enabled SDLC, including adoption and evolution of SDD frameworks and practices Plan and manage capacity Own short- and long-term capacity and capability planning Allocate people in line with DataTech priorities and delivery commitments Surface capacity and delivery risks and drive mitigation Own product quality, reliability and operations Be accountable for stability, reliability, performance and overall quality Ensure effective platform-wide customer support, incident management, observability and other operational processes Balance delivery with technical health and operational needs Lead and grow engineers and SDE Leads Manage engineers and SDE Leads through coaching, feedback, growth and performance management Build and evolve teams through hiring, onboarding and shaping the right skill mix Maintain healthy team dynamics and address people issues early Strengthen ways of working and collaboration Improve engineering practices where they help teams deliver more effectively Partner with Product, Data and other domains to align plans and manage dependencies Contribute to domain-level planning and cross-team collaboration We’re looking for you if you have Proven engineering leadership experience managing multiple software/data engineering teams Strong hands-on experience in software development, primarily with the Java stack Strong track record of delivery, including improving planning, prioritization and execution Ability to use delivery data, visualization and reporting to identify problems and drive improvements Strong people-management skills: coaching, performance management and team development Strong technical judgment and ability to work with engineering leads to improve delivery practices, including effective use of GenAI and SDD Clear communication and collaboration skills with technical and non-technical stakeholders Ownership mindset: accountable for delivery as well as long-term quality and maintainability Excellent written and verbal communication skills in English Bonus points Experience in DataTech-like domains (data ingestion, processing, curation). Familiarity with Stream-Aligned Teams / Team Topologies. Experience working with Architecture, Platform, SRE and other enabling teams. Experience improving observability, reliability and incident management for backend/data services. What’s in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture. Embrace the opportunity for personal and professional growth Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more. Feel cared about Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Interview steps Interview with the recruiter Manager screening Tech Interview Architecture interview HRBP Interview TPM Interview Client Interview

Location: Ho Chi Minh City, Vietnam About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and skincare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. Job Description Our client is looking for a Product Manager to manage the execution of the organization's branding and marketing efforts. This includes managing the organization's brand image, digital marketing communications, and promotional campaigns. The Product Manager leverages market research on brand awareness, market trends, and target buyer and seller landscapes to enhance promotion of the organization's product and service offerings. In addition, the Product Manager collaborates with regional teams to compare geographical trends and share ideas on various promotions and offerings. Analytical and innovative, the Product Manager leverages data analytics to identify key market trends and develops successful digital marketing programs and initiatives. The Product Manager networks extensively outside of the office to stay in close contact with key industry stakeholders, constantly looking out for new marketing opportunities. Key Responsibilities Develop and execute comprehensive product marketing and brand strategies to promote the company's portfolio of medical aesthetic products. Develop and implement integrated marketing plans aligned with overall business and product objectives. Conduct market research and competitor analysis to identify market trends, customer preferences, emerging opportunities, and competitive activity. Develop target customer profiles and identify opportunities to improve customer engagement and product positioning. Develop and execute digital and social media marketing strategies to increase brand visibility, reach, and engagement across relevant platforms. Plan and manage marketing campaigns across digital, social media, print, and other relevant channels. Work closely with Sales and other cross-functional teams to align marketing initiatives with commercial objectives and customer needs. Support the development and execution of new product launches, product promotions, and go-to-market initiatives . Develop marketing communications and content initiatives that effectively communicate product benefits and value propositions. Build and maintain strong relationships with key opinion leaders (KOLs), healthcare professionals, influencers, agencies, and other relevant industry partners . Monitor marketing KPIs and campaign performance, analyse relevant data, and recommend improvements to optimize effectiveness and ROI. Work with external vendors, creative agencies, and other partners to execute marketing initiatives and campaigns. Identify opportunities to leverage new digital marketing tools, platforms, and technologies to improve marketing effectiveness. Ensure marketing activities and product communications are aligned with relevant industry regulations and compliance requirements . Requirements Bachelor's degree in Marketing, Business Administration, Communications, or a related field . Proven experience in product marketing, brand marketing, or marketing , preferably within the medical aesthetics, healthcare, medical devices, skincare, pharmaceutical, or related industries . Experience developing and executing integrated marketing campaigns across digital and offline channels. Strong understanding of digital and social media marketing , with hands-on experience managing relevant marketing channels. Strong analytical skills with the ability to interpret market and campaign data and translate insights into actionable strategies. Experience in product launches, go-to-market initiatives, or product promotion is highly preferred. Strong communication, presentation, stakeholder management, and interpersonal skills. Experience working with KOLs, healthcare professionals, influencers, or industry partners is an advantage. Knowledge of regulatory and compliance requirements within the medical aesthetics or healthcare industry is a plus. Creative and strategic thinker with strong attention to detail and a results-oriented mindset. Comfortable working in a fast-paced and dynamic environment with the ability to manage multiple priorities and meet deadlines. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you. Key Responsibilities Manage inbound and outbound calls professionally in both English and Spanish Address customer inquiries, resolve complaints, and provide accurate information about products or services Maintain detailed and accurate records of all customer interactions within the company database Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction Requirements Fluency in both English and Spanish (written and verbal) Proven experience in a customer service or call center environment Strong active listening skills and the ability to demonstrate empathy toward customer needs Proficiency with basic computer systems and CRM software Ability to multitask and navigate between different software applications while speaking with customers. Previous experience in a remote call center setting Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Chișinău, Moldova Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set. As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists. 🟩 What you’ll get by applying: Personalized career growth plan tailored to your aspirations Expert feedback to elevate your skills for lasting success Priority consideration by Dev.Pro for suitable job openings within the company Opportunity to work with top global corporations and participate in industry-shaping projects Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to! ✅ Is that you? 5+ years of experience building modern full-stack applications Strong experience with Angular, TypeScript, and JavaScript Hands-on experience with Node.js and NestJS for RESTful APIs and backend services Experience with relational databases and SQL Experience using Playwright for automated testing Experience testing and validating your own code before delivery Strong understanding of engineering best practices (Git, code reviews, debugging) Ability to work independently while collaborating effectively in an Agile team Proactive mindset with a strong sense of ownership and accountability Clear communication of blockers, status updates, and solution proposals Upper-Intermediate+ English level Desirable: Familiarity with CI/CD pipelines and DevOps practices Experience with cloud platforms (Azure, AWS, or GCP) Familiarity with AI-assisted development tools (Copilot, Claude) Experience with enterprise applications (CRM, ERP, retail, or fleet management systems) Get started now: 1. Send us your CV in English. 2. Schedule a 15-30 minute call with Dev.Pro recruiters. 3. Participate in a 30-minute experience interview focused on testing your soft skills. 4. Get a 1-hour online evaluation of your technical skills by our technical experts. In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer! 🎾 About Dev.Pro Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

About Truv: Truv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. They help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience. As they continue to expand their data network and verification capabilities, they are looking for a Lead Product Manager to own and scale their Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products. What you’ll do: — Own the execution of the roadmap and execution for the systems that collect, process, and validate consumer financial data. — Work at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation. — Build scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform. — Collaborate closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that impact conversion, customer satisfaction, and operational efficiency. Who you are: — Experienced product manager with a track record of delivering data-intensive, scalable platform features. — Strong collaboration skills across cross-functional teams including Engineering, Data Science, Fraud, Operations, Customer Success, and GTM. — Deep understanding of data ingestion, processing, validation, quality, and reliability. — Ability to translate complex data requirements into clear roadmaps and measurable outcomes. Requirements: — Proven experience as a product manager for data platforms or data sources with ownership of end-to-end delivery. — Experience coordinating with data engineering, ML, and fraud risk teams. — Strong problem-solving skills and data-driven decision making. — Ability to define success metrics and track progress against them. — Excellent communication and stakeholder management. Qualifications: — Bachelor’s degree in a relevant field; MBA or advanced degree a plus. — 5+ years of product management experience in data-intensive environments. — Experience with data ingestion, data quality frameworks, data lineage, and data reliability concepts. Tech stack: — Experience with data pipelines, data storage, APIs, and cloud-based data tooling. — Familiarity with data orchestration, metadata management, and fraud/inventory systems is a plus. Benefits & perks: — Competitive compensation, equity, health benefits, and opportunities for professional growth. — Collaborative, fast-paced environment with a strong focus on impact and product excellence.

Responsibilities: — Own a portfolio of advertiser and demand-side accounts running user acquisition campaigns on the Xsolla Offerwall, serving as the primary point of contact for day-to-day campaign management and strategic growth. — Drive revenue growth by identifying upsell and expansion opportunities within existing accounts and onboarding new demand partners aligned with Xsolla's publisher network. — Monitor campaign performance closely using KPIs such as CPI, CTR, ROAS, ARPDAU, and LTV to diagnose issues, surface insights, and recommend optimizations that improve advertiser outcomes. — Develop and present data-driven business reviews, campaign recaps, and growth roadmaps that translate performance metrics into clear, actionable strategies for partners. — Act as a trusted advisor to UA and monetization teams at partner studios, providing guidance on budget allocation, creative strategy, targeting, and bid optimization within the Offerwall environment. — Collaborate cross-functionally with Xsolla's product, operations, and technical teams to relay partner feedback, resolve campaign blockers, and influence the product roadmap. — Stay current on trends in mobile user acquisition, rewarded advertising, and the broader AdTech landscape to ensure partner strategies remain competitive. — Manage multiple accounts and competing priorities simultaneously, consistently delivering results in a fast-paced and evolving environment. Who you are: — 3+ years of experience in account management, sales, or business development within AdTech, mobile advertising, user acquisition, or a related performance marketing field. — Demonstrated track record of growing advertiser accounts, hitting revenue targets, and managing client relationships end-to-end. — Comfortable working with performance data and KPIs including CPI, CPM, CPC, CTR, ROAS, ARPDAU, and LTV. — Able to diagnose campaign performance issues, interpret trends, and translate data into concrete recommendations for partners. — Proficient in tools such as Google Sheets, BI dashboards, and CRM platforms. — Solid understanding of mobile user acquisition strategies, rewarded advertising mechanics, and performance marketing models. — Exceptional written, verbal, and presentation skills; able to communicate performance and strategy clearly to both technical and non-technical stakeholders. — Proven ability to work cross-functionally with product, operations, and technical teams to deliver for clients. Nice to Have: — Familiarity with the gaming publisher and advertiser ecosystem, including how game studios approach UA spend, retention, and LTV optimization. — Experience with demand-side platforms (DSPs), offerwalls, or rewarded ad networks. — Proactive, entrepreneurial mindset with a genuine interest in the intersection of gaming and performance advertising. Benefits: — 100% company-paid medical, dental, and vision plans. — Unlimited Flexible Time Off. — Personalized career roadmap for each employee. — Professional development through training and educational opportunities. — Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to our Core Tech organization (the teams building and securing the systems behind Claude, from engineering and infrastructure to security). Depending on your background and where the need is greatest, your portfolio might center on security, on engineering more broadly, or span both - we'll shape that together during the hiring process. Internal communications at Anthropic is not a support function that plans meetings and sends newsletters. The best people in this role operate like advisors who embed themselves deeply in the orgs they support, earn a seat at the leadership table, write on behalf of executives, and see around corners,  anticipating what the organization will need to hear before anyone asks for it. There are traditional elements to the role too, like all-hands planning and org change announcements, and you'll run those with operational excellence. But the heart of the job is more creative and will require you to find ways to connect the rest of the company to some of the most consequential and least visible work at Anthropic, and making the line between that work and our mission clear and strong. The work of Core Tech is deeply technical and the company depends on it (like architecting new products for Claude to reach users, model inference, capacity planning, building reliable systems, and the security that protects all of it) but most employees rarely see this work directly…unless something goes wrong. Your job is to change that by understanding this work, and the people doing it, well enough to tell its story credibly, and to help its leaders communicate with clarity and candor as the company scales. Responsibilities Own the internal communications strategy for your portfolio within Core Tech, becoming an expert in the team's work and a trusted member of its leadership team Serve as a hands-on advisor to executives - help them think through what to say and when, draft communications in their voice, and give them honest counsel, especially in moments when that’s challenging or uncomfortable. Translate deeply technical work into narratives that land with employees across every function, without losing the substance Get creative about how you connect people to the work - don't default to creating a slide deck when a demo or something no one has tried yet would land better Anticipate communications needs before they arrive (e.g. launches, incidents, organizational change, moments of external attention) and have a plan ready for how we’ll bring employees along Design and implement strategies to boost signal and reduce noise, so employees know what's important and what it means for them Plan and execute internal fora like all-hands and AMAs with operational excellence Exercise sound judgment with sensitive material, especially where security work requires care about what is shared, with whom, and when Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums You may be a good fit if you Have 8–12 years of experience in communications or an adjacent craft where you learned to make complex, high-stakes material clear under pressure (e.g journalism, speechwriting, chief of staff work, strategy and operations) Are an exceptional writer with a particular talent for distilling technical decisions and cross-functional projects into simple, compelling narratives, and can write convincingly in someone else's voice Have served as a trusted advisor to senior leaders and know how to build those relationships: when to push, when to listen, and how to deliver a recommendation even when it’s something an exec may not want to hear Can embed credibly with engineers and security practitioners. You are curious about how technical systems work, ask good questions, and earn the trust of people who may be skeptical of comms by default See the big picture and are able to connect individual team updates to company strategy and mission Have a keen eye for organizational culture and can recognize authentic moments worth amplifying Strong candidates may also Have experience communicating about security, infrastructure, or other deeply technical domains Have worked at AI companies, frontier tech companies, or other organizations where the technical work moves faster than most people can follow Have built or run internal communications programs during periods of rapid organizational growth The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $295,000 — $345,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's international footprint is expanding rapidly — new entities, new markets, and commercial arrangements of unusual scale and novelty. The Tax team is hiring its first dedicated leader for US international tax reporting and compliance, a role that owns the US international components of our global income tax provision and our US international compliance program end to end, reporting to our global provision lead. You will be the technical authority on how US international tax rules apply to a frontier AI company: modeling net CFC tested income (NCTI, formerly GILTI), the FDDEI (formerly FDII) deduction, BEAT, Subpart F, and foreign tax credits through the provision each quarter, and standing up a compliance process that scales with the company. This is a hands-on leadership role — you will build the calculations, the controls, and eventually the team, while partnering closely with Accounting, Treasury, Legal, and our Big 4 advisors. Key responsibilities Own the US international components of the quarterly and annual worldwide income tax provision: NCTI/GILTI, Subpart F, FDDEI/FDII, BEAT, foreign tax credit computations, Section 861 expense allocation and apportionment, E&P and PTEP tracking Own outside basis difference analysis and indefinite reinvestment assertions under ASC 740-30, and US international aspects of valuation allowance and uncertain tax position assessments Design and operate SOX controls over the international provision process and support the financial statement audit with our external auditors Lead preparation and review of the US international tax return workpapers and forms — today Forms 5471, 8992, and 926, expanding to Forms 1118, 8858, 8865, 8991, and 8993 as the international footprint and tax profile grow — including elections, statements, and disclosures, working with our co-sourced Big 4 compliance provider Support US withholding tax compliance (Forms 1042/1042-S) and cross-border payment analysis Build a compliance calendar, data pipelines, and review procedures that keep pace with new entities and transactions; drive automation and tax technology adoption (including AI tooling) Assist the tax planning and M&A teams on modeling the US international tax consequences of new market entry, entity structuring, intercompany and transfer pricing arrangements, financing, and M&A — from diligence through integration Monitor and model legislative and regulatory developments (OBBBA implementation guidance, Pillar Two interaction with the US system) and model their provision and cash tax impacts for leadership Manage outside advisors, support audit defense and controversy on US international issues, and mentor and develop tax team members Minimum qualifications Have substantial US international tax experience serving or working in multinational software and technology companies, with a combination of Big 4 public accounting and in-house corporate tax department experience Have deep technical command of US international tax law — NCTI/GILTI, Subpart F, FDDEI/FDII, BEAT, foreign tax credits, E&P/PTEP, Section 861 allocation — and of ASC 740 as it applies to those items, including ASC 740-30 outside basis analysis Have owned both the provision and the compliance sides of a US international tax function at scale, including reviewer-level command of Forms 5471, 8858, 8865, 1118, 8991, 8992, and 8993 Hold a CPA and/or JD; a Master's in Taxation or LLM is a plus Communicate complex technical positions clearly to auditors, executives, and non-tax partners, and are comfortable being the sole authority on your domain Thrive in a high-growth, high-ambiguity environment where the fact pattern is often novel and the process has to be built, not inherited Preferred qualifications Experience with Pillar Two data and modeling and its interaction with US rules Experience with the tax aspects of large, novel commercial arrangements — infrastructure and compute agreements, strategic investments, or complex equity structures Hands-on experience with tax technology and an interest in applying AI tools to tax workflows Pre-IPO readiness or public company reporting experience at a multinational software company M&A experience spanning diligence, structuring, purchase accounting, and post-close integration The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.