Location: Cardiff; Newport
Workplace: hybrid
Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes three factories, two of which are located in Ukraine and one in Turkey. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.
Key Responsibilities:
Achieve sales targets in the area.
Proactively seek out new business opportunities and coordinate meetings with potential partners to fuel business development.
Strategize, plan, and deliver compelling presentations to engage business partners and stakeholders.
Foster strong relationships with dealers and alarm receiving centers, ensuring effective communication of product features, benefits, and updates.
Conduct comprehensive product and commercial education sessions in collaboration with partners to enhance product knowledge and drive sales.
Advocate for the inclusion of Ajax Systems products in system specifications, actively influencing purchasing decisions.
Collaborate closely with branded product distribution partners to meet the evolving needs of business partners.
Contribute to the formulation and execution of market strategies tailored to Ajax Systems products and solutions.
Assist in the development of targeted strategies for vertical markets, maximizing opportunities for Ajax Systems.
Actively participate in marketing events and exhibitions to showcase Ajax Systems offerings and support brand visibility.
Play a vital role in the overall growth and expansion of the Ajax Systems brand.
Provide valuable feedback to management based on market requirements, contributing to the enhancement of current and future product offerings.
Qualifications:
B2B sales experience with intrusion/CCTV/access control or other security products in the UK market.
Great business sense and network in the industry.
Deep understanding of the industry standards, channels, and sectors.
Technical competence with security products.
Strong sales and technical presentation skills.
Ability to travel per business needs (up to 70 - 80% of time).
Proactive, self-driven with hunter mentality.
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Car allowance and all business expenses and work tools are covered by the company.
We are working to ensure that people's lives are calm and the world safe
Let's become a part of the team that creates a smart and useful global product!
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Transforming 50M+ daily events into real-time actionable dashboard insights
The Dashboards team is responsible for the systems and interfaces that define our partners' daily operations. We build the campaign management APIs, analytics engines, and high-throughput tools that allow advertisers and publishers to configure, monitor, and optimize their activity on our platform.
This is not about simple CRUD interfaces, it is about building high-performance data surfaces that drive massive business decisions. Using Go, Kafka, and Druid, we process and render real-time analytics across 50+ million daily events, ensuring accuracy and complex campaign performance reporting at scale. On the frontend, we tackle genuine engineering constraints: utilizing TypeScript and React, we have moved beyond standard library limitations to build highly optimized graph-rendering with Recharts capable of visualizing datasets that would overload conventional solutions.
Your Mission & Who We Are Looking For:
- QA with 3 years+ hands on automation experience, alongside a strong manual testing foundation. You design and execute structured and exploratory test cases, validate complex user journeys across frontend and backend, and perform regression testing before releases. You identify edge cases and risk areas early and document clear, reproducible bug reports in Jira.
- You contribute to UI and API test automation using Playwright, identify critical regression flows worth automating, and maintain existing test suites. CI/CD integration experience is a plus.
- API and data testing is part of your toolkit. You test APIs and data-driven dashboard features, and have basic SQL knowledge for backend data validation. You understand what correct looks like at the data layer, not just the UI.
- Quality ownership from day one. You participate in refinement and sprint planning from a QA perspective, help define acceptance criteria and test strategies, and proactively flag quality risks before they reach release.
- Plus: Experience in SaaS, AdTech, or performance marketing environments.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well.
AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale.
As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX.
What You’ll Be Doing
Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most.
Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience.
Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research.
Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it.
Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems.
What We Look For In You
We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward.
Craft and expertise.
Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end.
Judgment in ambiguity.
You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe.
Business and product sense.
You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you.
Collaboration and communication.
You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function.
Drive and curiosity.
You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it.
AI fluency.
Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.
Nice to Haves
Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces.
Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity.
A degree in design, HCI, or a related field.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re building a high-performance CI/CD execution platform similar to runners used by tools like Buildkite, GitHub Actions, and Blacksmith CI. Our platform executes developer pipelines reliably at scale, integrates deeply with source control, and automates build, test, and deployment workflows.
In this role, you will design and build the distributed systems responsible for running CI/CD pipelines securely and efficiently. This includes orchestrating ephemeral compute environments, managing build isolation, scheduling jobs across fleets of workers, and ensuring reliability at scale.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
- Design and improve the core orchestration engine that manages the lifecycle of creating, merging, and rebasing Supabase Branches https://supabase.com/docs/guides/deployment/branching.
- Provision ephemeral sandboxed execution environment on EKS / ECS for running untrusted build workloads from connected git repositories with securely managed secrets.
- Implement job scheduling that scale to thousands of concurrent builds.
- Optimize and reduce pipeline runtimes with caching, artifact storage, and dependency reuse.
- Manage retry, timeout, cancellation, and failure-propagation logic to ensure pipelines behave predictably under failure conditions.
- Instrument the full pipeline lifecycle with observability tooling to surface traces, metrics, and structured logs to the end user.
- Develop configuration files (JSON / TOML) and integrations (Terraform / Pulumi) that allow teams to easily define, trigger, and inspect pipelines in code.
YOU MIGHT BE A GOOD FIT IF YOU
- Have strong software engineering skills (Go and Typescript required);
- Have 3+ years of experience building and operating cloud infrastructure or distributed systems at scale;
- Have cloud Infrastructure knowledge - familiarity with AWS constructs is required, past experience using the AWS SDKs and IaC tools (Pulumi, Terraform, etc) to build and operate infrastructure is strongly preferred.
- Have a production operations mindset - track record of building reliable, observable, and maintainable systems
- Have an ownership mindset - you thrive in being able to operate independently with high-level guidance
- Communicate clearly across both technical and non-technical audiences
- Have experience in async or globally distributed teams
- Are energized by solving real-world problems for developers
- Are comfortable navigating ambiguity and moving quickly
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RevenueCat helps app developers manage subscriptions and make more money from them. Maybe you're an indie developer who doesn’t know what "conversion" even means, you just want your app to make money so you can keep building it. Or maybe you're a growth specialist at a company doing millions a month, and pricing experiments are already your whole job. Either way, you probably didn't get into this to spend your days staring at a dashboard. So we built two AI agents to do that work for you, or make you even sharper at it if you're already a pro.
Enter Rico. Rico watches over your subscription business and can help you make sense of it, and act on what it finds. Say your revenue dropped last week. You don't need to go digging through charts to find out why. Just ask Rico. It pulls the data, explains what happened in plain language, and shows you how you compare to similar apps. Then it can fix things itself, like setting up a new plan or restoring a customer's access, with you approving the change before it goes live. Run a pricing experiment and Rico will read the results for you and tell you which version is winning. There are so many things we want Rico to be able to do!
Then there's our AI Paywall Editor, a specialized agent to build and edit paywalls, the screen that asks someone to subscribe. Most developers are not designers, and a paywall that actually gets people to tap "subscribe" is harder to build than it looks, so the AI Paywall Editor helps you with that. Use it in our online editor, from the command line, or hook your own AI tools into it over MCP.
You can see both agents in action in our most recent product launch recap https://www.revenuecat.com/blog/engineering/launch-party-june-26-the-new-features-you-should-know.
This is a role for engineers who've built advanced agents that do actual work, not just a thin wrapper around an LLM. You'll ship agentic features to thousands of developers, and you’ll shape the foundation everything else runs on: orchestration, tool execution, context management, evaluation and human-in-the-loop controls.
ABOUT YOU
- You have 8+ years of experience shipping production systems.
- You've built agents that other people actually use and the systems around them: tool use, structured output, context management, evaluation, orchestration.
- You have strong backend fundamentals. You've built systems that need to be reliable, observable, and secure.
- You hold a high bar for quality and instinctively know which details matter, but also are discerning enough to cut scope when needed while still delivering value.
- You’re customer-obsessed: you imagine yourself as the developer, product manager, or marketer using the feature or experiencing the issue.
- You’re a builder, not an implementer: scoping, prioritizing, and driving rollout in partnership with our Product team. This isn’t a role where you check off items from a detailed specification.
- You can quickly familiarize yourself with code you didn't write yourself and improve it.
- You’re scrappy and biased toward shipping. You’d rather ship a good version today and iterate than wait to ship a perfect one next quarter.
- You communicate clearly, both in real-time and asynchronously. We’re a fully remote team, and how you write is as important as how you code.
- You’ve shipped meaningful user-facing features to production, monitored their usage and adoption, and improved them over time.
- You write high-quality, well-tested code, debug issues methodically, and help raise the engineering bar through thoughtful feedback and mentorship.
- You act like an founder:: you notice problems, propose improvements, and follow through fast.
- You're comfortable with ambiguity. This is an early stage product inside a growth stage company, and the architecture is still being figured out.
- You're self directed. You figure out what needs to be built, build it, and ship it.
- You are curious and stay current on AI tools and practices.
- You have a habit of sharing what you learn with others.
IDEALLY, YOU HAVE:
- Familiarity with subscription business models, app stores, or developer tools
- Experience with OpenAI/Anthropic APIs specifically
- Experience with observability frameworks (Langfuse, Langchain, etc.)
- Built Slack integrations
- Contributed to open source AI/ML tooling
- Maintained systems at scale
IN THE FIRST MONTH, YOU’LL:
- Meet frequently with your team and manager to get up to speed
- Learn our tools, processes, and the subscription business concepts that shape our product
- Get familiar with our debugging tools, infrastructure, and overall architecture
- Ship your first project: a small feature that gets you into the codebase and shows you how the agents talk to RevenueCat's APIs
- Jump in early: fix bugs, ship small improvements, and weigh in on PRs
WITHIN THE FIRST 3 MONTHS, YOU’LL:
- Ship a medium sized project, ideally a new agentic feature that reaches tens of thousands of developers
- Understand the main product areas your team owns and how they work end to end
- Understand our current agent infrastructure, orchestration, the eval pipeline, the tool framework, and the trust and permissions layer, and have opinions on how to improve it
- Scope and work on projects on your own, from idea to post launch improvements
- Take part in code reviews, bug bashes, and technical discussions
WITHIN THE FIRST 6 MONTHS, YOU’LL:
- Become the go to engineer for certain focus areas
- Have made the agents measurably more reliable, faster, and capable
- Contribute to architecture discussions that affect more than just your team
- Mentor other engineers joining the team
- Talk directly with customers to understand how your work actually lands
- Debug issues across frontend, backend, and data. Communicate clearly during incidents and drive fixes that prevent repeats
- Learn the basics of incident response and join the on call rotation
WITHIN THE FIRST 12 MONTHS, YOU’LL:
- Have built infrastructure the rest of the team ships agents on top of
- Know all the major components of our system and be able to debug complex issues
- Write proposals and drive major architecture discussions
- Spec and architect large projects, gather feedback, and drive design validation and rollout plans
- Have made RevenueCat an AI native company in large part because you built the engine underneath it
- Have your own initiatives for improving our product and systems, grounded in real customer priorities
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Tokyo
Workplace: Hybrid
Operating beyond the scope of conventional services or solutions engineering, Solutions Architects function as embedded technical advisors. You will manage the entire spectrum of customer outcomes, initiating with deep discovery and investigative work and culminating in the design, integration, deployment, and long-term enablement of the customer.
This position sits at the intersection of analytical rigor, financial services expertise, and strategic customer partnership. You will engage directly with banks and other financial institutions to understand their operational goals, risk requirements, investigative needs, and compliance challenges, developing bespoke workflows that allow organizations to leverage Chainalysis independently.
Your impact hinges on strong investigative instincts, technical proficiency, an understanding of financial crime and compliance within banking, and the ability to build trusted relationships with senior stakeholders. Japanese language fluency is required, both spoken and written.
In this role, you’ll:
- Own end-to-end customer engagements with banks and financial institutions, from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with banks and financial institutions to understand investigative, intelligence, compliance, fraud, AML, and operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently, building internal capability and embedding Chainalysis into their operational infrastructure
- Act as the primary technical and domain advisor for customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demonstrations, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Support pre-sales technical engagement for complex and strategic financial services opportunities, helping customers understand what is possible and how to achieve it
- Collaborate closely with Product, Engineering, Global Intelligence, and Sales to influence the roadmap and improve offerings based on customer and market intelligence
- Develop and share financial services domain expertise, investigative techniques, and best practices that raise the capability of the wider team
We’re looking for candidates who have:
- Professional experience working directly with banks, financial institutions, or other financial services organizations
- Fluency in both spoken and written Japanese
- Conducted or directly supported cryptocurrency investigations, blockchain intelligence, financial crime analysis, AML, compliance, fraud, or related work in an operational environment
- Strong understanding of how banks and financial institutions manage financial crime, compliance, risk, investigations, and digital asset exposure
- Deep familiarity with blockchain ecosystems, including BTC, ETH, stablecoins and DeFi, and how on-chain data can be used within financial crime, compliance, risk, or investigative workflows
- Delivered customer-facing technical solutions, whether investigative outputs, data products, or analytical workflows, in complex real-world environments
- Built insights from large or complex datasets and communicated findings to varied audiences, from analysts to senior banking executives
- Operated successfully in fast-paced, ambiguous environments requiring ownership, adaptability, and sound judgment
Required Skills:
Technical Skills
- Proficiency in Python and SQL for data analysis, transformation, and solution development
- Experience building notebooks, dashboards, and analytical workflows
- Solid understanding of data modelling, querying, and working with large datasets
- Ability to quickly develop deep expertise in Chainalysis data structures, schemas, and products
Financial Services & Domain Expertise
- Substantive experience working with banks or financial institutions is a must
- Experience in one or more relevant domains, such as AML, financial crime investigations, fraud, sanctions and compliance, risk, cybercrime, or digital asset compliance
- Understanding of how banks and financial institutions operate, including their investigative workflows, regulatory environment, risk frameworks, and stakeholder structures
- Ability to apply financial services and domain expertise to shape investigative approaches, solution design, and customer advisory
- Strong understanding of how blockchain intelligence and digital asset data can support banking, compliance, risk, and financial crime objectives
Customer & Communication Skills
- Proven ability to build trusted, long-term relationships with banking and financial services customers through technical and domain credibility
- Excellent communication skills, with the ability to explain complex investigative and data concepts to both technical and non-technical stakeholders
- Fluent Japanese communication skills, both written and verbal
- Comfortable leading customer sessions, workshops, training, and technical working groups
- Experience enabling and upskilling customer teams, not just delivering outputs but building long-term customer capability
- Ability to communicate effectively with senior banking, compliance, risk, AML, and financial crime stakeholders
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Beograd, Serbia
Workplace: remote
We’re Novakid School, the next-generation early English learning platform that allows kids around the world to learn English efficiently, through play and fully remote practice with native-speaking teachers. Think cutting edge technology like AI-powered games and training apps that promote English speaking and comprehension based on the use of authentic content in English language. Think certified professionals with years and decades of expertise in children’s psychology and learning methods.
We’re looking for a CRM Marketer who excels as a collaborative team player within our fully remote environment. This role involves utilizing various customer insight frameworks to understand and address customer needs effectively, driving engagement through our Customer Data Platform (CDP) Bloomreach.
Key Responsibilities:
Customer Insights and Analysis: Apply various frameworks (such as Jobs To Be Done, Persona Development, Empathy Mapping) to gain a deep understanding of customer pains and needs.
CRM Strategy Development: Use insights derived from customer analysis to develop and execute CRM strategies that enhance customer interaction and drive business results using Bloomreach.
Campaign Execution: Design and implement engaging multichannel campaigns (email, whatsapp, sms, push, ensuring content is tailored to customer segments identified through insight frameworks.
Data-Driven Optimization: Leverage analytics tools to analyze campaign performance and refine strategies based on robust data analysis.
Cross-Functional Collaboration: Work closely with product, sales, product marketing and analytics teams to ensure seamless integration and alignment of CRM strategies with overall business goals.
You have…
Technical Skills:
Proficient with Bloomreach or similar CDPs for data management, campaign execution, and analytics.
Skilled in email design and coding using tools like Stripo.
Competent in using analytics platforms and/or SQL for data analysis and decision-making.
Copywriting skills are a plus.
Soft Skills:
Strong communication and collaboration skills, essential for working effectively in a remote team environment.
Proven ability to apply customer insights frameworks effectively to CRM strategies.
High adaptability with a commitment to learning and applying new methodologies in customer insight and CRM.
Education:
Bachelor’s degree / course in Marketing, Business Administration, or a related field.
Language:
Fluent in English at an Upper-Intermediate level or higher.
We offer…
Remote work. We are very good at it.
Flexible working hours, not less than 40 hours per week
Interesting and promising project
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As an Analyst I at Checkout.com http://Checkout.com, you are the frontline defense in our mission to build a world-class financial ecosystem. This isn't just a monitoring role; it’s a high-impact position where you act as a guardian of our platform. Operating within a 24/7 shift system, you will utilize real-time data to hunt for fraudulent patterns, safeguard our customers, and ensure the integrity of every transaction that passes through our rails.
You will report to the Risk Operations Manager and serve as a subject-matter expert in card transaction monitoring. We are looking for someone who thrives under pressure, makes lightning-fast decisions based on data, and views every fraud attempt as a challenge to be solved.
What you will be doing:
- Execution & Delivery Manage a standard workload of alerts and investigations with increasing independence. You are expected to deliver accurate results within strict SLAs, document outcomes consistently, and escalate workload concerns or blockers promptly to ensure seamless operations.
- Problem Solving & Analysis Conduct routine analysis of transactional data to identify recurring fraud trends and anomalies. By applying established procedures and using specialized monitoring tools, you will detect well-defined problems and document findings clearly using team templates.
- Communication & Collaboration Provide concise updates and case summaries to stakeholders and team members. You will work closely with your peers to ensure smooth handovers and maintain professional relationships, adjusting your approach based on feedback and team needs.
- Domain Knowledge & Decision Making Apply a solid understanding of fraud monitoring tools and compliance policies to make decisions within defined parameters. You will resolve routine cases independently while seeking guidance from senior staff for complex exceptions or ambiguous issues.
- Process Improvement & Projects Identify daily inefficiencies or bottlenecks and suggest small-scale improvements to your manager. Additionally, you will manage segments of small projects or initiatives, ensuring they are completed on time and to the required quality standards.
SHIFT REQUIREMENTS & SCHEDULE
24/7 OPERATIONAL COVERAGE: DUE TO THE NATURE OF GLOBAL FRAUD MONITORING, THIS ROLE REQUIRES FULL PARTICIPATION IN A 24/7 SHIFT SYSTEM. YOU WILL WORK A PANAMA SHIFT MODEL (2-2-3) CONSISTING OF 12-HOUR SHIFTS, ENSURING CONTINUOUS BUSINESS CONTINUITY AND COMPREHENSIVE COVERAGE ACROSS DAYS, NIGHTS, AND WEEKENDS.
About You:
- Experienced & Educated: Bachelor’s degree in finance, Economics, Mathematics, or Risk Management with at least 1 year of experience in a similar analytical or fraud-focused role.
- The "Fraud Sense": You have a natural curiosity for identifying patterns. Prior experience in credit card fraud detection or the e-commerce landscape is a significant advantage.
- Process-Obsessed: You hate inefficiency. You are always looking for ways to simplify workflows and automate manual tasks.
- Resilient & Calm: You maintain composure during high-pressure incidents and can navigate tight deadlines without losing accuracy.
- Communicator: Native or professional fluency in English is required; proficiency in French is a strong competitive plus.
- Tech-Savvy: You pick up new risk monitoring tools quickly and are comfortable navigating complex internal systems.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
What you’ll do
Enable effective execution with Quality and Speed, in partnership with the team’s Product Manager
Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants.
Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced.
Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers.
Recruitment, onboarding and development of excellent and productive team members.
Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell.
Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab
Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions.
What you’ll bring
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
About the team
The Enterprise Platform team focuses on delivering the infrastructure and operational capabilities that let large, security-conscious customers run GitLab on their own terms. Within that group, the Dedicated team builds and operates GitLab Dedicated, our single-tenant SaaS offering that gives customers full data and source code isolation, private networking, and data residency in the AWS region of their choice — all deployed and maintained by GitLab with zero infrastructure overhead for the customer. We work asynchronously across regions and partner closely with Cell Infrastructure, Security, Compliance, and the Duo Agent Platform teams to extend agentic AI capabilities and multi-cloud support into single-tenant environments without compromising isolation guarantees.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: India; Singapore
ClickHouse is on a mission to grow a vibrant user community and establish ourselves as a cloud-first company. We are seeking an experienced Solutions Architect Leader to continue to build, lead, and scale our Solutions Architecture function across India/ASEAN. This is a pivotal role for someone who thrives at the intersection of technical leadership, customer impact, and team development.
Joining at an exciting stage following the general availability of our serverless ClickHouse Cloud product, you will play a key role in shaping how ClickHouse is positioned, adopted, and scaled across the region. You will lead a growing team of Solutions Architects while remaining close to customers, partners, and the field.
What You'll Be Doing
- Lead, mentor, and scale the India & ASEAN Solutions Architecture team, setting technical standards, best practices, and a strong customer-first culture.
- Partner closely with Sales, Product, and Engineering leadership to drive successful outcomes across enterprise and commercial customers.
- Serve as a senior technical advisor to customers, engaging at all levels from C-suite stakeholders to architects, data engineers, and developers.
- Translate complex business and technical requirements into scalable, cloud-native solution designs, including architecture, migrations, workflows, and data visualisation.
- Guide and support high-impact proofs of concept (POCs) and reference architectures that accelerate adoption and expansion.
- Evangelise ClickHouse's vision, architecture, and value proposition across the APJ market, including participation in executive briefings, events, and community initiatives.
- Drive regional initiatives that help customers transform raw data into actionable insights aligned with clear business outcomes.
- Provide feedback from the field to inform product strategy, roadmap priorities, and go-to-market execution.
What You Bring
- Significant experience in Solutions Architecture, Sales Engineering, or a similar customer-facing technical leadership role, with prior people management experience.
- Strong background working with open-source software business models and cloud-first technologies.
- Hands-on experience designing and supporting scalable, highly available distributed systems.
- Proven ability to balance strategic leadership with hands-on technical engagement when needed.
- Excellent communication and stakeholder management skills, with the ability to bridge business goals and technical solutions.
- Experience operating in fast-growing, high-change environments and building teams from early stages.
Bonus Points For
- Experience deploying applications or selling into environments with major cloud providers (AWS, GCP, Azure).
- Familiarity with database technologies, data modeling, and analytical workloads.
- Prior experience supporting multiple countries or regions within APJ.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is building the infrastructure layer for AI — and we're now building the team that will scale how we take it to market. This is a foundational hire on our GTM Strategy & Revenue Operations team, sitting at the intersection of strategic planning and field execution.
You'll work directly with the CRO, Head of Revenue Operations and partner closely with Finance, field leadership, and our Central Ops team. On any given week, you might be refining our pipeline generation model, building a territory coverage analysis, designing a new GTM motion, or partnering with a regional leader to understand what's driving a trend in their pipeline. This role requires someone who can think rigorously, build things from scratch, and operate with speed and judgment in an environment where the playbook is still being written.
This is a rare opportunity to be an early GTM strategy and operations hire at one of the fastest-growing companies in AI infrastructure — and to help define how we scale.
WHAT YOU'LL DO
GTM Planning, Target Setting & Market Intelligence
- Contribute to the annual and quarterly GTM planning process in partnership with Finance, including headcount modeling, ramp assumptions, and revenue target-setting
- Build and maintain coverage models aligned to 2-year growth projections, incorporating territory design, account segmentation, and capacity planning
- Support quota framework development, helping translate top-down targets into field-level plans that are credible and motivating
- Develop and maintain Baseten's segmentation logic: how we carve the market by industry, company profile, consumption potential, and AI maturity
- Contribute a point of view on competitive dynamics, regional expansion priorities, and whitespace opportunities
- Partner with Central Ops on ICP and TAM database strategy to ensure segmentation is grounded in clean, enriched data
- Translate data into a clear business narrative for leadership and the field; democratize insights so the revenue org can self-serve
Pipeline Generation & Forecast
- Contribute to the design of the pipeline generation model: coverage ratios, qualified pipeline definitions, and input assumptions
- Support the PG cadence: track actuals vs. model, surface gaps early, and partner with field leadership to course-correct
- Play an active role in the weekly forecast process, helping build the business narrative that connects leading indicators to revenue outcomes
- Build and maintain the analytics layer that powers GTM decision-making, from pipeline dashboards to cohort analyses to efficiency metrics
Field Execution & Plan Refinement
- Partner with the field to identify gaps in the business and develop structured plans to address them, supporting real-time actions as well as insights to guide QBRs, pipeline reviews, etc.
- Analyze regional pipeline health, win/loss trends, and rep productivity to proactively surface insights that feed back into refining the GTM plan
- Contribute to execution optimization projects: improving the sales process, post-sale journey, and conversion at key funnel stages
- Close the loop between what's happening in the field and what needs to change in the plan
New Motions & Experimentation
- Support the design and execution of structured experiments to test new GTM approaches: new segments, new channels, new acquisition or expansion motions
- Help build the measurement framework to evaluate what's working and create a clear path to scaling what wins
- Partner with RevOps and Central Ops to operationalize successful experiments into repeatable playbooks
REQUIREMENTS
Experience
- 3-5 years in GTM strategy, revenue operations, sales strategy, or a related function, ideally at a high-growth B2B SaaS or infrastructure company
- Experience with consumption-based or usage-based business models strongly preferred; you understand the difference between ARR and revenue, and how to think about drawdown, expansion, and net retention
- Exposure to a company scaling through a Series B-D inflection point a plus; you have a sense of what good looks like and what breaks as you grow
- Background in consulting and/or banking / finance a plus
Skills
- Exceptional analytical chops: you can build a coverage model, a cohort analysis, and a leadership-ready forecast narrative, and you know which one the moment calls for
- Strong business judgment: you don't just surface data, you tell people what it means and what to do about it
- Structured thinker and clear communicator: you can take a complex GTM problem, break it down, and present a crisp recommendation to a senior audience
- Hands-on builder: comfortable working in AI coding tools, spreadsheets, BI tools, SQL, and CRM systems; you don't wait for someone else to pull the data
- Collaborative operating style: you work across functions (Finance, field leadership, Central Ops, Enablement) and know how to get things done without formal authority
- AI Fluency: you actively use AI tools to drive your own productivity, in how you analyze data, structure problems, draft communications, and accelerate your work
Mindset
- Comfortable with ambiguity; you can define the problem before solving it
- Bias toward action — you'd rather ship something good and iterate than wait for perfect
- Curious about the AI infrastructure market; you want to understand what we sell, who buys it, and why
WHY BASETEN
- Be a foundational member of the GTM team at one of the most important companies in the AI infrastructure space
- Work on problems that are genuinely hard and genuinely new — consumption-based GTM at AI scale doesn't have an existing playbook
- High ownership, high visibility, direct access to leadership
- Competitive compensation, equity, and benefits
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Limassol, Cyprus
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We’re now looking for a
Legal Counsel
to strengthen our legal function and support X-FLOW’s growing international operations. You’ll play a key role in managing corporate, contract, and intellectual property matters while partnering closely with our leadership, finance, and product teams. If you’re a proactive legal professional who thrives in dynamic, tech-driven environments - we’d love to hear from you.
Key Responsibilities:
Negotiate and draft agreements with strategic partners and service providers, and oversee the contract management process.
Monitor and enforce intellectual property rights, and manage disputes on digital platforms (App Store, Google Play, Amazon).
Support the company’s employment and corporate matters.
Act as product counsel, advising on new game features, initiatives, and related product changes.
Respond to routine data protection and user support questions, and identify issues that require escalation.
Provide legal guidance and strategic support to executive and operational teams across the company.
Identify opportunities to simplify and improve recurring legal work through better processes, automation, and the responsible use of AI tools.
Requirements:
Law degree (LL.M. is a plus).
3+ years of relevant legal experience, preferably in-house within the video game, software, or high-tech sectors.
Prior experience at a top-tier law firm is an advantage.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively with cross-functional teams.
Proven experience managing multiple concurrent workloads with strong attention to detail.
Fluency in Russian and English (both written and spoken).
Strategic thinker with initiative, accountability, and a hands-on approach.
What We Offer:
Competitive salary and benefits package.
The opportunity to work on a large-scale, global product, one of the biggest in its segment, alongside some of the best professionals in the industry.
A chance to work with a creative, international, and passionate team.
Professional growth opportunities within a dynamic and evolving company, including education.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: Hyderabad, India
Location:
India (100% Remote / Flexible)
Contract Type:
Full-Time / Enterprise Project Engagement
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking a high-caliber
Forward Deployment Engineer (FDE)
to sit at the intersection of enterprise AI platforms and executive Finance business functions for our Fortune 100 enterprise client. This role bridges advanced AI platform engineering with direct business impact—translating ambiguous financial challenges into working AI applications, deploying them into regulated client environments, and iterating in tight loops to drive measurable ROI.
Rather than building static models or waiting for formal spec sheets, you will operate as a product-minded technical lead. You will prototype user-facing tools in days, deploy agentic and RAG workflows on top of enterprise data stacks (Databricks Genie), and ensure high adoption across FP&A, Controllership, Treasury, and CFO leadership.
Key Responsibilities
End-to-End AI Application Prototyping & Delivery
Own the full lifecycle of AI solutions for Finance business units—from initial discovery with CFO stakeholders to production deployment, user adoption, and ROI measurement.
Rapidly prototype vertical applications using Streamlit, Databricks Apps, FastAPI/Flask, or lightweight React interfaces within 1–2 weeks to gather real user feedback.
Handle "last mile" execution: edge cases, data quirks, business rule exceptions, and user training to turn prototypes into sticky enterprise products.
Agentic Systems & LLM Engineering
Build production-grade vertical AI tools leveraging Databricks Genie (Genie Spaces, semantic models).
Construct robust RAG pipelines incorporating advanced chunking, vector databases (Pinecone, Chroma, FAISS, Azure AI Search, Cortex Search), retrieval evaluation, grounding, and citation.
Implement LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex) and apply rigorous prompt engineering with hallucination and accuracy evaluation discipline.
Enterprise Data & Regulated Integration
Deploy applications inside heavily regulated enterprise environments, adhering strictly to RBAC, data residency, audit, and compliance constraints (SOX, GxP).
Connect solutions to governed datasets, semantic models, and core enterprise platforms (SAP, Workday, Coupa, ERP) via secure REST APIs.
Instrument all deployed apps with usage metrics, telemetry, and business outcome tracking from day one.
Strategic Stakeholder Advisory & Pattern Extraction
Work directly with senior Finance leadership (CFO office, FP&A, Controllership) to translate ambiguous operational friction into crisp technical roadmaps.
Extract reusable code components, prompt templates, evaluation harnesses, and retrieval patterns into shared enterprise assets for broader deployment.
Requirements
Experience & Mindset
Experience:
5+ years of hands-on software development and full-stack AI application deployment.
Product-Shaped Builder:
Strong bias for action; comfortable shipping rough prototypes in Week 1 over polished spec documents in Week 4.
Ambiguity Tolerance:
Proven ability to navigate vague business problems without predefined specifications.
Stakeholder Communication:
Outstanding ability to interface directly with senior business leaders without requiring intermediary Business Analysts.
Must-Have Technical Stack
Languages & Frameworks:
Python, FastAPI/Flask, SQL, and UI frameworks (Streamlit, Databricks Apps, React).
AI Platforms:
Direct hands-on experience with
Databricks Genie
.
LLM Engineering:
Production experience with LangChain, LangGraph, LlamaIndex, vector search engines, and prompt evaluation harnesses.
Cloud & DevOps:
Deep working knowledge of Cloud platforms (Azure preferred, AWS/GCP acceptable), modern Git workflows, CI/CD, and basic MLOps awareness (observability, versioning via LangSmith, Datadog, etc.).
Domain Competency (Finance Focus)
Solid foundational understanding of core Finance business processes (FP&A, order-to-cash, procure-to-pay, record-to-report, close cycles) and common financial metrics (OPEX, EBITDA, gross margin, working capital).
Nice-to-Haves & Certifications
Prior FDE, Solutions Engineer, or Field Engineer experience at high-growth AI/Data companies (Palantir, Databricks, OpenAI, Anthropic).
Industry background in Life Sciences, Pharma, Healthcare, or CPG enterprise Finance.
Experience with enterprise Finance software (SAP S/4HANA, Veeva, Workday Adaptive, Oracle Financials).
Certifications: Databricks Certified, or Azure AI Engineer Associate (AI-102).
What This Role Is NOT
Not a pure Data Scientist or ML Researcher:
You will not be training or fine-tuning foundation models from scratch; you are applying existing models to business problems.
Not a non-coding Architect:
This is a 100% hands-on builder role.
Not a pure Backend or MLOps Engineer:
You must be comfortable owning the user-facing interface and direct business interaction.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth.
This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth.
You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth.
Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes.
This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow.
Essential Duties & Responsibilities
Business Establishment & Leadership:
Lead the set up and development of the US operating platform.
Establish scalable operational, finance and reporting processes.
Develop the organisational structure and hiring plan for the US operation.
Build and develop future operational, logistics and finance team members.
Identify growth constraints and implement practical solutions.
Drive accountability, ownership and performance standards across the business.
Operational Management:
Oversee contract execution from trade confirmation through to cash collection.
Ensure operational excellence across logistics, documentation and customer service.
Develop procedures to support growth while managing risk.
Ensure customer and supplier requirements are handled with speed and accuracy.
Drive continuous improvement across the full execution process.
Ensure clear communication between commercial, operations, finance and logistics teams.
Financial Control & Governance:
Support the establishment of banking relationships and payment control processes.
Oversee customer credit, deposit, balance payment and cargo release disciplines.
Support financial reporting, budgeting and performance management activities.
Ensure strong commercial controls are maintained during periods of rapid growth.
Work closely with finance teams to protect working capital, manage risk and improve cash conversion.
Global Coordination:
Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM.
Support global trading opportunities by ensuring US operations can execute reliably.
Maintain consistent operating standards across regions.
Challenge constructively when payment, risk, customer service or operating standards need to be protected.
Build strong working relationships while remaining firm on the standards required to protect the business.
Team Development:
Recruit, lead and develop a high-performing operational team.
Create a culture of ownership, accountability, customer focus and continuous improvement.
Coach team members to understand the full trade execution process.
Develop future leaders capable of supporting long-term growth.
Ad hoc duties as and when required and not limited within the role.
Requirements
Knowledge (Education & Related Experience):
Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields.
Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries.
Strong understanding of contract-to-cash processes.
Experience working across multiple countries, offices and time zones.
Experience leading and developing teams.
Experience implementing operational controls and business processes.
Experience in a multinational business or globally distributed operating model.
Experience using ERP, CRM, reporting or business management systems an advantage.
Skills & Abilities:
Strong financial and commercial acumen.
Able to establish practical controls without slowing the business down unnecessarily.
Able to build credibility quickly with commercial, finance, logistics and operational teams.
Able to challenge senior colleagues constructively when business standards need to be upheld.
Able to manage and respond quickly to changing or competing priorities.
Highly organised, detail-minded and able to work independently.
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high standard.
Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams.
Competencies:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Professional and ethical in their approach.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Takes ownership of outcomes and follows through.
Гибрид🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
seniorSingapore, Singapore; Experience working across time zones with distributed teams
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San Francisco, CA | New York City, NY | Washington, DC
India; Singapore
ГибридSan Francisco
УдалённоRemote - US
УдалённоHyderabad, India
УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States; Experience working across multiple countries, offices and time zones