Location: Warsaw
Workplace: Hybrid
Role highlights:
- Flight Software Team Lead
- Location: Warsaw, Poland
- Department: Flight Software
- Reports to: Director Flight Software
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Flight Software Team Lead, you’ll build and lead a new team developing flight software for ICEYE’s Optical Payload, enabling reliable, high-performance data collection from space that supports mission-critical Earth Observation and ISR capabilities.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
• Build and lead a new Flight Software team in Warsaw, setting direction and supporting team growth
• Mentor and guide engineers through feedback, planning, and hands-on technical leadership
• Develop and oversee payload flight software including hardware interfaces, telemetry, updates, and system services
• Collaborate cross-functionally with hardware, FPGA, systems, ground software, test, AIT, and operations teams
What we’re looking for
Must haves:
• Experience developing software for Linux-based embedded systems
• Strong programming skills in C, C++, or Rust
• Experience mentoring, supporting, or leading software engineers
• Ability to work across software, hardware, and system-level interfaces
Nice to haves:
• Experience with Python or shell scripting
• Background in high-reliability systems such as robotics, telecom, automotive, industrial automation, or defense
• Interest in building inclusive, collaborative engineering cultures
Application Process
• Recruiter screen
• Hiring manager interview
• Technical task
•Technical Interview
• SVP Interview
Working at ICEYE:
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
• Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
• See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
• Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
• Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
• Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits:
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position will be discussed in the first interview.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Limassol Cyprus
Workplace: OnSite
ABOUT US
Scorewarrior is a game developer and publisher based in Limassol, Cyprus.
Our product - Total Battle is a cross-platform MMO 4X strategy game with a deep social system and extensive player interaction. We have 2 million monthly active players and continue to grow with the goal of becoming the #1 game in the genre.
Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games.
ABOUT THE POSITION
We are looking for a UI/UX designer who focuses not only on how the interface looks, but how it’s actually used. Someone who can take on large features from early UX concepts to final UI, and staying true to the project’s overall style and working closely with the team throughout.
You will join a cross-functional team of 10+ professionals focused on developing quality of life feautures for any-level players.
WHAT YOU WILL DO
- Improving and creating UX/UI solutions for the game.
- Designing interfaces based on documentation.
- Developing user flows, navigation logic, and interaction patterns.
- Creating wireframes, low-fidelity prototypes, and UX concepts for new features.
- Conducting basic UX research: analyzing player behavior, identifying pain points, and proposing improvements.
- Validating ideas through prototypes and iterating based on feedback.
- Drawing technical elements of the interface (icons, dice, buttons, windows).
- Drawing art for interface windows, icons, collages, and small illustrations.
- Thinking over and describing animations, and interface effects for further work of developers and animators.
- Preparation of assets and transfer to developers.
- Author's control of layout.
REQUIRED QUALIFICATIONS
- 3+ years of working experience as a UI/UX Designer
- Understanding the principles of usability of game interfaces.
- Experience working on interfaces for mobile and browser/PC games.
- Proficiency in Adobe Photoshop and Figma. Skill in drawing 2D graphics.
- Having an appropriate portfolio especially with strong UX cases.
- Desire to develop in UX/UI.
- Love games.
- Willing to complete a test task.
PREFERRED QUALIFICATIONS
- A portfolio of mid-core style game interfaces.
- Experience with 4X strategy games is a significant plus.
- Interest in mobile games and current industry trends.
WHAT WE OFFER
- Full relocation coverage for you and your family to Cyprus (Limassol).
- A modern, sunny office close to the sea.
- Premium BUPA (UK) health insurance for you and your family, plus dental, vision, and annual check-ups
- Monthly lunch compensation and free daily office breakfasts
- 13th salary and bonuses for outstanding results, years of service, marriage, and childbirth.
- Mental health platform, SportBenefit (gym/tennis/dance), driver's license support
- A monthly pre-school, school, and university allowance for employees' children.
- Company-funded personal development opportunities (professional and language courses, books, etc.).
- Friendly monthly office parties and epic annual offsite company birthday and Christmas celebrations.
If you are interested to build the team behind the World's Most Ambitious Strategy Game -let's talk!
Location: Tel Aviv-Yafo, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As part of the Supply Chain team, you'll play a key role in optimizing our end-to-end supply chain operations for Wolt Market. You'll work cross-functionally with Operations, Commercial, Logistics, and Technology teams to improve processes, drive operational excellence, and ensure product availability while delivering an outstanding customer experience.
What you'll be doing
As a Supply Chain Manager, you'll be responsible for driving supply chain performance through data-driven decision making, process optimization, and cross-functional collaboration. You'll lead strategic improvement initiatives while ensuring efficient inventory management, supplier performance, and operational excellence across the business.
Day-to-day in this role you'll:
Lead and manage cross-functional supply chain projects from planning through execution.
Identify and drive improvement opportunities in supplier lead times, purchase order confirmations, receiving processes, inventory placement, and cost efficiency.
Monitor key supply chain KPIs, analyze performance against targets, identify gaps, and lead improvement initiatives.
Analyze operational and performance data to identify trends, exceptions, and actionable business insights.
Lead implementation projects and continuously improve supply chain workflows and operational processes.
Collaborate with Wolt Market suppliers to improve product availability, optimize assortment, and reduce waste.
Partner with multiple internal stakeholders across Operations, Commercial, Logistics, and Product teams to deliver business priorities.
Manage supply chain infrastructure and technology, including ERP systems and logistics system integrations.
Our humble expectations
4+ years of experience in Supply Chain, including demand planning, forecasting, inventory management, or supply planning.
Proven experience managing multiple projects simultaneously in a fast-paced environment.
Strong analytical skills with the ability to interpret data and translate insights into operational improvements.
Hands-on approach with excellent problem-solving and decision-making capabilities.
Strong organizational and prioritization skills with the ability to work under pressure.
Experience leading cross-functional initiatives and influencing stakeholders.
Advanced proficiency in Excel and experience working with ERP systems.
Excellent written and verbal communication skills in both Hebrew and English.
Previous experience in retail (food retail is a strong advantage).
Experience working in a global organization is an advantage.
What we offer
If you're excited about solving complex operational challenges, driving meaningful business impact, and working in one of the world's fastest-growing technology companies, we'd love to hear from you.
🚀 Join a fast-growing global company shaping the future of commerce.
📈 Own strategic projects with real business impact and visibility across the organization.
🤝 Collaborate with talented cross-functional teams in a dynamic and international environment.
🌱 Enjoy excellent opportunities for professional development and career growth.
💙 Be part of Wolt's unique culture of ownership, collaboration, and continuous improvement.
Next steps
If this opportunity sounds like the right fit for you, we'd love to receive your application!
Our recruitment process typically includes an initial conversation with Talent Acquisition, followed by interviews with the hiring team, including both technical and behavioral assessments. Throughout the process, you'll have the opportunity to learn more about the role, the team, and what it's like to build the future of commerce at Wolt.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior GRC Engineer (Security)
- Location: Espoo, Finland
- Department: Product Security
- Reports to: VP Product Security
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Senior GRC Engineer (Security), you'll mature ICEYE's Security Governance, Risk and Compliance program across a multi-country, multi-regulator footprint, including Finland, Germany, Spain, Poland, the UK and Greece amongst others. ICEYE operates at the intersection of commercial space technology and sovereign defence, so our compliance posture (ISO 27001, NIS2, NIST, and national frameworks) has to be credible to customers who include governments and defence agencies. You'll be the person who keeps that posture accurate, current and audit-ready, maps client and national requirements to internal ICEYE requirements, as a senior individual contributor. This role will be working closely with all the ICEYE Security team domains, ICEYE IT, ICEYE product management and the Program Management Office, Engineering and Sales.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
The position will evolve according to the needs of the company and the growing team. Initially, the position has two main aspects, which are adjacent and many initiatives will cross both, especially in terms of overlapping requirements and compliance evidence:
- Product requirements and compliance:
- Ensure clients’ and their national security requirements are at all times clearly translated accurately to ICEYE internal requirements across product, IT, and other ICEYE functions, and we can clearly communicate those towards existing and new clients.
- Ensure ICEYE has evidence of fulfilling and complying with the requirements, preferably as compliance-as-code whenever possible.
- Support ICEYE’s Product, the Missions business line, PMO and Sales on client requirements. Produce material to support accreditation and acceptance requirements.
- Wider Iceye and regulatory compliance:
- Continuously improve ICEYE's ISO 27001 ISMS, including risk assessments, the risk register, Statement of Applicability, internal audits and certification/surveillance audit cycles.
- Track and operationalise NIS2, CRA and other EU product security obligations across ICEYE's in-scope entities, translating regulatory requirements into concrete policies, controls and evidence.
- Prepare clear, concise compliance and risk reporting for senior leadership, including status against certifications, audits and remediation plans.
- Maintain information security policies, standards and supporting documentation, ensuring they stay practical and enforceable rather than shelfware.
- Act as a day-to-day point of contact for external auditors, certification bodies and regulators on GRC matters.
WHAT WE’RE LOOKING FOR
Must haves:
- Eligible for being cleared for a Personal Security Clearance as necessary as well as a citizenship or a permanent residency in the European Union.
- Technical skills that allow you to interpret compliance requirements towards the product function; this includes being able to fluently discuss modern software architecture and development, deployment and release concepts.
- Proven hands-on experience running ISO 27001 (implementation, internal audit, or certification maintenance) in a real organisation, not just theoretical knowledge or external auditing experience.
- Working knowledge of NIS2, CRA, and how their obligations translate into practical controls and reporting.
- Strong stakeholder management skills, with the ability to influence product management, engineering, IT, legal and leadership without formal authority.
- Experience building or maintaining a risk register and running quantified risk assessments.
- Comfortable operating independently across multiple countries and regulatory regimes.
- Awareness of emerging AI governance frameworks (ISO 42001, NIST AI Risk Management Framework, EU AI Act) as well as NIST frameworks
Nice to haves:
- Relevant certifications such as CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer or Lead Auditor.
- Experience in defence, space, aerospace or another regulated/sovereign-sensitive industry.
- Exposure to classified information handling frameworks (EUCI, NATO equivalents, or national security clearance regimes).
- A well-rounded skillset of using language models for automation.
APPLICATION PROCESS
- Initial screening call with Talent Acquisition
- Technical/competency interview with the VP Product Security
- Scenario-based exercise on requirements discovery, mapping and prioritisation
- Final interview with senior stakeholders including a behavioural interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is a programmatic in-app advertising platform connecting advertisers and publishers through Android and iOS SDKs. The User Experience team owns native Kotlin and Swift code running inside publisher apps, participating in 120 million daily auctions and capturing behavioral signals powering 50 billion predictions per day. The team also manages analytics dashboards, investigation tools, and data frameworks for real-time revenue performance, infrastructure cost visibility, and data quality assessments.
Your Mission & Who We Are Looking For:
— 5+ years of data analysis experience with senior leadership, mentoring junior/mid-level analysts, and bridging business ideas to technical solutions.
— Design and automate reliable, scalable data pipelines and workflows using dbt and Airflow for real-time performance reporting, data quality control, and regulatory compliance.
— Mastery of SQL (Window Functions, CTEs, deeply nested JSON/Map types) to optimize Trino/Athena queries over 5TB+ daily data volumes for speed and cost-efficiency.
— Deep Python expertise for complex, memory-efficient data manipulation and statistical modeling to handle massive daily data volumes.
— Apply Python-driven statistical methods (Power Analysis, P-values, Bayesian frameworks) for rigorous evaluation of SDK-side experiments and feature rollouts.
— Combine data visualization and technical storytelling to translate complex analyses and operational findings into actionable recommendations for stakeholders.
Relocation support to Hamburg, Germany is provided for candidates worldwide ready to join the team.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Supply Planning Specialist
- Location: Espoo
- Department: Global Manufacturing Strategy & Compliance
- Reports to: Supply Chain Manager
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Supply Planning Specialist, you’ll play a key role in ensuring materials flow seamlessly across multiple global sites to meet production schedules and customer needs. You will be developing supply plans, balancing supply and demand, optimizing inventory levels, coordinating across global procurement, production, and logistics teams, and ensuring timely execution of supply plans in a fast-paced new space manufacturing environment.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Develop and maintain short- and long-term supply plans based on demand forecasts, production plan, and material availability.
- Define planning parameters and ensure the data accuracy for MRP
- Monitor inventory levels of raw materials, components, and subassemblies to ensure optimal stock levels while avoiding shortages or excess.
- Review MRP results and create purchase requests based on lead times and inventory levels.
- Collaborate with procurement to ensure timely ordering and delivery of materials from suppliers.
- Work closely with demand/production planners to ensure smooth manufacturing schedules and resolve any supply constraints.
- Manage supply exceptions and communicate risks proactively to stakeholders.
- Drive the implementation, optimization, and effective use of MRP functionality within ERP and improve system functionality in close collaboration with IT
What we’re looking for
Must haves:
- Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or related field.
- 2+ years of experience in supply planning, production planning, or materials management, preferably in electronics or high-tech manufacturing.
- Proficiency in ERP/MRP systems (e.g., Netsuite, SAP, or similar)
- Excellent Excel and data analysis skills
- Strong analytical and problem-solving abilities
- Ability to prioritize and manage multiple tasks effectively
- Strong communication and cross-functional collaboration skills
Nice to haves:
- Experience with BI tools for data visualization and reporting
- Familiarity with MES and PLM systems
- Basic Python knowledge for automation, data analysis, or reporting tasks
Application Process
- Talent Acquisition screening (video call)
- Hiring Manager interview (video call)
- Take-home task and technical interview (video call)
- Team / Culture Interview (on-site)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Support Engineer to join our
API Support
team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast.
When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume.
Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well.
What you'll do:
Own support tickets from first response through confirmed resolution. No tossing them over the fence.
Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production.
Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault
Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently.
Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication.
Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions.
Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket.
Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake.
What you'll bring:
3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS.
Strong debugging instincts and comfort operating in production environments where you won't always have a playbook.
Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently.
SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst.
Ability to reason through complex system behavior from first principles, not just follow runbooks.
Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon.
A strong bias toward ownership. You'd rather solve the problem than route the ticket.
Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow.
Experience working in ticketing systems (Zendesk, Jira, or equivalent)
Strong sense of ownership and ability to work independently in a remote environment
The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Crack the code
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Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Riyadh, Saudi Arabia
Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs.
Key Responsibilities
Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders.
Lead and govern Service Desk, Field Support, and Inventory Management teams.
Coordinate managed service delivery across multi-vendor and cross-functional teams.
Manage team scheduling and workforce planning for shift-based operations.
Develop and execute individual development plans for team members.
Ensure effective incident, problem, and escalation management through structured governance.
Identify opportunities to improve service delivery processes and operational efficiency.
Build and maintain strong relationships with internal and external stakeholders.
Communicate effectively with technical teams, business users, and senior management.
Lead operational problem-solving initiatives and drive continuous service improvement.
Requirements
Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.
ITIL V4 Foundation Certification
(Mandatory).
Proven experience managing
30+ member managed service teams
across multiple locations.
Experience managing
shift-based IT support operations
.
Strong knowledge of
IT Service Management (ITSM)
processes and best practices.
Hands-on experience with
ServiceNow
or similar ITSM platforms.
Expertise supporting endpoint technologies, including:
Laptops and desktops
Mobile devices
Meeting room and collaboration systems
Experience coordinating services across multi-vendor environments.
Strong leadership, people management, and coaching skills.
Excellent stakeholder management and communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to drive operational excellence and continuous improvement initiatives.
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented
Quality Assurance (QA) Engineer
to ensure the quality, reliability, and performance of enterprise applications and AI-powered solutions. The ideal candidate will be responsible for planning and executing comprehensive testing activities, validating AI outputs, identifying defects, and ensuring all deliverables meet quality standards before production release.
Key Responsibilities
Develop test strategies, test plans, and comprehensive test cases.
Perform functional, integration, regression, system, and user acceptance testing (UAT).
Validate AI and Agentic AI outputs against business requirements and quality standards.
Identify, document, track, and verify defects through resolution.
Execute both manual and automated testing where applicable.
Verify application performance, usability, reliability, and security.
Ensure all deliverables meet quality standards before production deployment.
Prepare test reports, defect reports, and QA documentation.
Collaborate closely with developers, AI engineers, business analysts, and stakeholders to improve product quality continuously.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
4+ years
of Quality Assurance experience.
Experience in manual and automated testing.
Strong knowledge of functional, integration, regression, system, and UAT testing.
Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail).
Experience testing REST APIs using tools such as Postman.
Experience validating AI or Generative AI applications is a plus.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication and teamwork skills.
Location: Abu Dhabi, United Arab Emirates
We are?
A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it's not just about investing in our infrastructure, service offering and technology, but by also investing in our people.
The Role and Responsibilities
EnerMech are looking to recruit a Senior Manager FP&A to our busy Finance team in Aberdeen.
The position plays a key role in driving financial performance management across the organisation by delivering high-quality planning, forecasting, reporting and commercial insight. Working closely with the Head of FP&A, this role partners with business leaders and functional teams across multiple geographies to improve decision-making, establish consistent performance management practices and enhance the quality of financial information used throughout the organisation.
The role is responsible for embedding standardised reporting, developing meaningful performance metrics, improving forecast accuracy and evolving the FP&A function from a predominantly historical reporting function into a proactive, forward-looking business partner.
Responsibilities will include;
Partner with business line leaders and functional leadership teams to provide insightful financial analysis that supports strategic and operational decision-making.
Deliver value-added analysis that identifies risks, opportunities and performance improvement initiatives
Lead elements of the budgeting and rolling forecasting processes across multiple business areas
Support scenario modelling and sensitivity analysis to enable informed business decisions.
Develop and maintain standardised management reporting across business units and geographies
Ensure all reporting has a clearly defined purpose, addresses stakeholder requirements and drives action
Partner with stakeholders to define, implement and continuously refine a consistent suite of financial and operational KPIs
Build strong working relationships with Finance, Commercial, Operations, HR, IT and other corporate functions
Identify and resolve cross-functional data dependencies that impact reporting quality or forecasting capability
Work across multiple geographies to establish common planning and reporting standards.
Drive continuous improvement of FP&A processes, reporting and planning methodologies
Develop trusted relationships with senior business stakeholders across multiple functions and geographies
Present financial information confidently to senior management, translating complex analysis into concise business messages
Essential Experience Requirements
Significant experience within Financial Planning & Analysis or Commercial Finance
Experience partnering with senior operational and functional leaders
Proven experience supporting multinational organizations with multiple business lines
Strong financial modelling, analytical and problem-solving capabilities.
Experience designing management reporting, dashboards
Demonstrated success in improving planning, forecasting and reporting processes.
Leadership & Behaviours
Strong commercial curiosity and a proactive approach to problem solving.
Excellent organisational and prioritisation skills, with the ability to manage multiple competing deadlines.
A continuous improvement mindset with a passion for simplifying processes and increasing efficiency.
The confidence to challenge constructively while building strong collaborative relationships.
A focus on outcomes rather than simply producing reports.
High levels of accountability, ownership and attention to detail.
Diversity & Inclusion
At EnerMech we want to create a diverse and inclusive organisation and grow together to make a vibrant business. We are not there yet, but the desire is steadfast, so please consider a career with us in an organisation where differences in background, culture, education, working style and less obvious differences are respected and celebrated.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
Location: Australia
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
Looking to take your project management expertise to the next level? Join us as a
Project Manager II (PM II) / Senior Project Manager (Sr. PM)
and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing
multispecialty therapy studies
who thrives in a fast-paced, collaborative environment.
About the Role
As a Project Manager, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations.
Your main responsibilities will include but not limited to:
Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget.
Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards.
Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams.
Optimizing vendor performance through strategic selection, management, and oversight.
Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation.
Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete.
Requirements
About You
If you are a results-driven Senior Project Manager with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you.
To be successful, we are looking for the following traits and behaviors:
Minimum bachelor’s degree in life science, healthcare and/or business degree
PM II:
Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research ; Minimum 1 year of project management experience, specifically as a clinical project manager
Sr. PM:
Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research ; Minimum 4 years of project management experience, specifically as a clinical project manage
Strong expertise managing the unique operational complexities associated with our Multispecialty ACE Team.
Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements
Demonstrates strong financial acumen, administrative excellence and analytical skills
Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out).
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we SHINE. Find more information about our values.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
Location: United States; Canada
The Revenue Operations Manager will play a central role in building and maintaining the organization's analytical and reporting framework. Reporting to our Chief of Staff and working closely with regional executives and the Group CEO, you will drive operational excellence by surfacing data-driven insights.
You will partner closely with the Leadership Team and stakeholders across each global region to understand win/loss trends, key customer insights, marketing performance, and overall go-to-market efficiency. You will also be responsible for managing the underlying systems and data infrastructure necessary to generate meaningful insights, improve business processes, and support strategic decision-making.
Key Responsibilities
Strategy Collaboration: Collaborate closely with the leadership team to assess and evaluate potential revenue initiatives based on historical business performance. Ensure the necessary infrastructure is in place to execute, measure, and optimize selected revenue strategies.
Demand Generation Optimization: Provide recurring briefings to the leadership team on the effectiveness of demand generation efforts (e.g., outbound campaigns), identifying top-performing approaches and opportunities for continuous improvement.
Growth Performance & Analytics: Develop and maintain dashboards that track key growth objectives. Lead quarterly win/loss analyses and provide actionable recommendations based on performance trends.
Marketing Performance Analytics: Partner closely with Marketing leadership to build dashboards and measure the success of marketing initiatives, campaigns, content assets, and other demand generation activities, providing insights to improve future performance.
Process Optimization: Audit and optimize existing revenue processes while designing and implementing new workflows that improve operational efficiency and cross-functional alignment.
Cross-Functional Engagement: Work closely with stakeholders across Sales, Marketing, Finance, and other departments to solve Revenue Operations challenges, prioritize requests, and drive alignment across the organization.
Technology & Systems: Serve as the internal owner and subject matter expert for HubSpot and other revenue technology platforms, ensuring clean, accurate, and reliable data. Design and implement new fields, workflows, automations, and integrations that improve CRM adoption, GTM execution, reporting, and collaboration with Finance, including invoicing and revenue-related processes.
Revenue Technology Innovation: Continuously evaluate the Revenue Operations technology landscape, identifying opportunities to integrate AI tools and other complementary software that enrich CRM data, improve reporting, automate workflows, and enhance operational efficiency.
Qualifications
5+ years of experience in Revenue Operations, Sales Operations, or a related field.
Strong experience with HubSpot is highly preferred. Candidates with extensive experience using other CRMs will also be considered if they can demonstrate the ability to quickly learn and manage a complex HubSpot environment.
Experience with data enrichment tools and LinkedIn.
Proven ability to build and optimize Revenue Operations infrastructure, reporting, and sales and marketing KPIs.
Experience supporting outbound-driven demand generation organizations, including systems used for sequencing, prospecting, and outbound performance measurement.
Experience supporting technology-enabled sales organizations.
Experience with market segmentation, including both complex enterprise sales motions and shorter, project-based sales cycles.
Excellent cross-functional communication and stakeholder management skills.
Strong project management skills with the ability to prioritize multiple initiatives simultaneously.
Highly analytical, data-driven, and detail-oriented.
Curious, proactive, and continuously looking for opportunities to improve systems and processes.
Highly organized with excellent execution skills.
Operates with a high degree of self-initiative and a strong ownership mindset; proactively identifies gaps and opportunities rather than waiting for tasks to be assigned
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: India; Pakistan; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle.
The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences.
Key Responsibilities
Create, execute, and maintain test plans, test cases, and testing documentation.
Perform manual testing for web and mobile applications to ensure functionality and usability.
Develop and maintain automated test scripts using modern testing frameworks.
Identify, document, and track software defects through resolution.
Conduct functional, regression, integration, exploratory, and smoke testing.
Test REST APIs using tools such as Postman or similar platforms.
Collaborate with developers to reproduce issues and verify bug fixes.
Participate in Agile ceremonies, sprint planning, and release testing.
Continuously improve QA processes, automation coverage, and testing standards.
Ensure software meets quality expectations before production releases.
Requirements
3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong knowledge of manual software testing methodologies.
Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).
Experience testing RESTful APIs using Postman or similar tools.
Familiarity with Agile or Scrum development environments.
Experience using Jira, Azure DevOps, or other issue-tracking platforms.
Basic knowledge of SQL and database testing.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently while collaborating effectively with remote teams.
Experience with CI/CD pipelines.
Knowledge of Git and version control workflows.
Exposure to performance, load, or security testing.
ISTQB Certification or equivalent QA certification.
Experience working with SaaS or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices.
The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies.
Key Responsibilities
Develop, execute, and maintain detailed test plans, test cases, and test scenarios.
Perform functional, regression, integration, smoke, exploratory, and user acceptance testing.
Design and maintain automated test scripts using industry-standard automation frameworks.
Identify, document, prioritize, and verify software defects using bug-tracking tools.
Collaborate with developers to reproduce issues and validate fixes.
Test REST APIs using tools such as Postman or similar API testing platforms.
Participate in sprint planning, backlog refinement, and release readiness activities.
Ensure product quality before production deployments.
Continuously improve QA processes, documentation, and testing standards.
Work closely with cross-functional teams to deliver high-quality software on schedule.
Requirements
3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong experience with manual software testing across web applications.
Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).
Experience testing RESTful APIs using Postman or equivalent tools.
Familiarity with Agile or Scrum development methodologies.
Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar.
Basic knowledge of SQL for database validation and testing.
Familiarity with Git version control and CI/CD pipelines is an advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Experience testing SaaS platforms or cloud-based applications.
Knowledge of performance or load testing tools.
Exposure to Docker, Kubernetes, or cloud environments.
ISTQB Certification or equivalent QA certification.
Experience integrating automated tests into CI/CD workflows.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; South Africa; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a dynamic technology firm specializing in the development of sophisticated data management systems and integrated IT solutions. Focused on bridging the gap between complex data architectures and actionable business insights, the team provides scalable infrastructure and analytics tools to enterprises across multiple sectors. By prioritizing innovation in data processing and system reliability, they help organizations modernize their technical stacks and improve operational efficiency through secure, high-performance computing environments.
As a fast-growing scale-up, the company fosters a collaborative and forward-thinking environment where engineers and data specialists tackle high-impact technical challenges. They maintain a global market focus, empowering businesses to leverage their information assets more effectively in an increasingly digital economy. The culture is built on continuous improvement and technical excellence, offering candidates the opportunity to work on cutting-edge systems while contributing to a mission of making complex data more accessible and functional for modern industry leaders.
Job Summary
We are seeking a high-energy, empathetic, and technically-minded Customer Support Specialist to serve as the primary point of contact for a growing B2B SaaS platform. In this role, you will do much more than answer tickets; you will be the voice of the brand, helping US-based clients navigate complex data systems and ensuring they achieve maximum value from the software. If you pride yourself on your ability to de-escalate challenging situations with grace and have a natural instinct for troubleshooting, this is the perfect opportunity to grow with a global team.
Key Responsibilities
Manage and resolve high-volume support requests via both phone and email.
Lead live support calls with US-based clients to troubleshoot technical issues in real-time.
Guide less-technical users through complex workflows with patience and clarity.
Maintain accurate records of all customer interactions within the CRM.
Identify recurring software issues and collaborate with the product team to drive long-term solutions.
Draft clear, concise internal documentation and external-facing help guides.
Requirements
3+ years of dedicated experience in B2B SaaS customer support (must include phone support experience; chat-only experience will not be considered).
Fluency in English with exceptional written and verbal communication skills.
Proven track record of supporting US-based clients and working US Central Time (CST) hours.
Proficiency with modern CRM and support tools (e.g., HubSpot, Zoho, or similar platforms).
Strong technical troubleshooting instincts and the ability to explain complex concepts simply.
High emotional intelligence and the ability to de-escalate difficult customer interactions.
A reliable, high-speed home internet connection and a dedicated, quiet remote workspace
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Amman, Jordan
We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.
Responsibilities
Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.
Develop, review, and monitor the Firm’s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.
Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.
Build an internal audit plan and schedule to cover all aspects as per the management needs.
Prepare internal audit reports detailing findings, recommendations, and corrective actions.
Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.
Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.
Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.
Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards.
Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.
Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.
Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc.
Migrate, manage, and excel the GRC tasks to a well-known GRC tool.
Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.
Work closely with all departments on risk management tasks, including identification & mitigation of risks.
Work closely with all departments on their new tools and software’s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.
Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions.
Ability to perform third party risk assessments (Vendor & Client).
Understand the internal workflows and procedures, assess any areas for improvement.
Requirements
:
Bachelor’s degree in computer science or any related field.
Minimum of 1-2 years’ experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management.
Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline).
Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS).
Familiarity of cybersecurity & compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.).
Proficiency in risk and audit tools and methodologies.
Provide insights for informed decision-making.
Excellent analytical, critical thinking and problem-solving skills.
Excellent reporting and presentation skills.
Exposure to IT Governance and its activities.
Ability to work independently and as part of a team.
Ability to multi-task, pay attention to details and meet deadlines.
Performance goal/KPI
Ensure staff members comply with all laid down processes and procedures.
Presentation to the top management and as may be required.
Ensure Staff members comply with the of technology at all levels.
Submission of timely and regular reporting to Management on the status of progress and achievements.
Location: United Kingdom - London Office; Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is hiring a Majors Account Executive to grow and expand our footprint across larger EMEA customers. This role is built for a seller who can take strong product adoption, identify real whitespace, and turn it into broader, multi-team commercial growth.
This is an especially important hire now because ClickUp’s international business already matters materially, and larger customers increasingly want to consolidate scattered tools, improve execution clarity, and understand how AI can create leverage across teams. We need someone who can run strong discovery, build a credible business case, and guide more complex stakeholder groups from interest to expansion.
Mission
- Own and grow expansion revenue across major EMEA accounts by identifying whitespace, building business cases, and positioning ClickUp as the platform that helps larger teams work with more clarity, speed, and operational leverage.
Key outcomes and responsibilities
- Own expansion opportunities across major accounts in your region, with a core focus on larger organisations in the roughly 1,000–2,500 employee range.
- Consistently exceed pipeline and sales targets by converting account signals, free trials, marketing-qualified leads, demo requests, and product adoption into qualified commercial opportunities.
- Run structured discovery that uncovers workflow pain, stakeholder priorities, buying friction, and the business case for broader ClickUp adoption.
- Deliver compelling presentations and demos that connect ClickUp’s platform value to customer priorities, cross-functional workflows, and executive-level outcomes.
- Build and manage multithreaded deal plans across end users, managers, executives, procurement, and other decision-makers.
- Partner closely with Growth, Marketing, and adjacent GTM teams to improve lead quality, regional account coverage, and conversion.
- Maintain strong process discipline across forecasting, pipeline inspection, next steps, CRM hygiene, and follow-through.
- Identify recurring patterns across segments, objections, and account behavior to help sharpen the majors expansion motion in EMEA.
- Support more formal buying motions when needed, including RFIs / RFQs and procurement-heavy evaluations.
Required qualifications
- Demonstrated success in B2B SaaS sales with clear ownership of full-cycle deals, account growth, or expansion motions.
- Track record of exceeding quota and managing a disciplined pipeline in commercial, strategic, or larger-account environments.
- Strong written, verbal, and presentation skills, including comfort communicating with both practitioners and executive stakeholders.
- Clear consultative selling instincts, with the ability to connect customer pain to value, urgency, and practical next steps.
- Strong process rigor and attention to detail across forecasting, deal planning, and follow-through.
- Experience completing or leading RFIs / RFQs, or operating in deals with more structured evaluation processes.
- Ability to work in our Dublin / London office 2-3 days per week.
Preferred qualifications
- Experience selling workflow, collaboration, productivity, CRM, CX, or adjacent horizontal SaaS platforms.
- Experience in an expansion-heavy, cross-sell, or land-and-expand motion rather than a purely transactional new-logo model.
- Experience navigating multi-stakeholder buying groups in larger customer environments.
- Familiarity with EMEA selling dynamics, regional complexity, or distributed territory ownership.
- Comfort selling a broader platform and AI productivity story instead of relying on feature-by-feature comparisons.
#LI-SO1
#LI-Hybrid
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
ОфисLimassol Cyprus; Full relocation coverage for you and your family to Cyprus (Limassol)
Tel Aviv-Yafo, Israel
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
seniorAbu Dhabi, United Arab Emirates
УдалённоAustralia
УдалённоUnited States; Canada
УдалённоSouth Africa
УдалённоIndia; Pakistan; Jamaica
УдалённоColombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
УдалённоColombia; South Africa; Brazil; Argentina; Honduras; Costa Rica
География найма не уточнена
ГибридUnited Kingdom - London Office; Ireland - Dublin Office; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com