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Tavus is looking for a Senior Customer Success Manager to manage customer implementation adoption renewals and account growth.

Location: Remote; Remote - Mexico; Remote - Argentina; Remote - Uruguay; Remote - Colombia; Remote - AMER; Remote - Brazil; Remote - Paraguay Workplace: Remote About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About the Position We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work. You will: • Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation. • Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan. • Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer. • Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope. • Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery. • Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support. • Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio. • Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures. Role Responsibilities: Technical Project Management • Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts. • Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority. • Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff. • Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits. • Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows. Requirements You Have • At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment. • A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority. • Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread. • Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live. • Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity. Nice to Have • Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders. • Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs. • Experience coordinating implementations that span internal teams, customer resources, and third-party partners. Benefits 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact 🏥 Company sponsored US health coverage (100% paid for employee) Diversity, Equity, and Inclusion at Constructor At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.   How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

As a Customer Project Manager, you help our clients to bring their products to the market by arranging the needed testing services for them. You operate at the interface of our customers who need testing services, and our partner laboratories who perform them.

Location: Dubai, United Arab Emirates AHS, a leading name in luxury real estate development, is seeking a highly organized and client-focused Sales Gallery Manager to oversee the daily operations and visitor experience within its prestigious sales gallery. This role is responsible for managing client and broker interactions, coordinating sales gallery activities, maintaining accurate records, and ensuring a seamless experience for prospective buyers, investors, and partners. The Sales Gallery Manager will act as a key point of contact for visitors, brokers, and external partners, ensuring smooth registration processes, accurate reporting, and exceptional service standards that reflect the AHS luxury brand. The ideal candidate will have strong administrative capabilities, excellent communication skills, and experience in luxury real estate, customer experience, or sales support environments. Responsibilities Manage the daily operations and client experience within the sales gallery. Welcome and assist clients, investors, brokers, and visitors, ensuring a premium and professional experience. Manage broker registration processes, ensuring accurate documentation and records are maintained. Register and maintain databases of brokers, companies, clients, and visitors. Coordinate broker visits, appointments, and sales gallery interactions. Handle inquiries from brokers and clients, providing timely support and directing requests to the relevant sales representatives. Prepare and maintain daily, weekly, and monthly reports related to visitor activity, broker registrations, and sales gallery performance. Track and update records, ensuring accuracy and confidentiality of client and broker information. Support the sales team by coordinating client meetings, presentations, and property viewing arrangements. Ensure the sales gallery is maintained to the highest standards of professionalism, organization, and luxury presentation. Assist with sales launches, events, and broker engagement activities when required. Monitor visitor flow, feedback, and engagement to identify opportunities for improving the client experience. Maintain up-to-date knowledge of AHS projects, offerings, and relevant market information. Represent AHS with professionalism, discretion, and a strong focus on customer service. Requirements Bachelor’s degree in Business Administration, Hospitality, Marketing, Real Estate, or a related field. Minimum of 3–5 years of experience in luxury real estate, sales administration, customer experience, front office, or a similar client-facing role. Experience handling broker relations, registrations, databases, and reporting is preferred. Strong organizational skills with excellent attention to detail and accuracy. Excellent communication and interpersonal skills with a professional approach. Ability to manage multiple tasks and priorities in a fast-paced luxury environment. Strong proficiency in MS Office and CRM/database management systems. Professional appearance and excellent etiquette when dealing with high-net-worth clients and partners. Fluency in English is required; additional languages are an advantage. Knowledge of Dubai real estate processes and broker networks is preferred. Benefits Why Join AHS? Luxury Real Estate Exposure : Be part of a leading developer shaping exceptional luxury living experiences. Exclusive Clientele : Interact with high-net-worth clients, investors, and leading brokers in the market. Premium Environment : Work within a world-class sales gallery representing prestigious developments. Career Growth : Develop expertise in luxury real estate, client experience, and sales operations. Collaborative Culture : Join a team committed to delivering excellence and outstanding service standards. Competitive Compensation : Receive a rewarding package aligned with your skills and experience. Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Establish, develop and lead the Americas engineering function across ES and IIS, implementing the global engineering operating model while maintaining responsive regional delivery. Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development. Translate globally defined standards, competency requirements and approval levels into consistent local practice. Lead the assigned regional engineering team and own its training, development and competency readiness. Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility. Manage the regional technical authority process and access to appointed authorities. Responsibilities Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements. Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts. Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces. Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director. Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy. Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning. Coordinate regional recruitment and capability development with regional leadership and HR. Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility. Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework. Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up. Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings. Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery. Requirements Experience: normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Evidence: implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces. Competency: Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary ES / IIS support and recognize specialist limits. Travel: travel across the Americas and collaboration with global teams as required. Benefits Why Join EnerMech? At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Prague, Czechia We are looking for a Transformation & Change Manager to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value. This is a multidisciplinary role for someone who enjoys working across project management, organizational change, communication and continuous improvement rather than focusing on only one area. You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it. We are looking for someone who combines structure with creativity : a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them. Key Responsibilities: Depending on the initiative, you may work across several areas: Project & Initiative Management Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation. Help define objectives, scope, activities, milestones, dependencies and expected outcomes. Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up. Facilitate workshops, working sessions and cross-functional collaboration. Create appropriate project documentation, presentations and management updates. Support the development and continuous improvement of project and transformation methodologies. Organizational Change Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working. Identify stakeholders and assess how changes may affect different groups. Support change readiness, engagement and adoption activities. Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions. Help identify resistance, risks or adoption gaps and coordinate appropriate responses. Communication & Engagement Translate complex initiatives into clear, engaging and understandable communication . Develop presentations, announcements, guides, campaigns and other communication materials. Support communication planning for transformation initiatives. Help create compelling stories around change, improvement and new ways of working. Bring creativity into how information and ideas are communicated to different audiences. Process Improvement, Automation & AI Analyze existing ways of working and identify opportunities for simplification, standardization and optimization . Challenge unnecessary complexity and help teams design more efficient processes. Identify opportunities where automation can reduce manual or repetitive work. Explore practical opportunities to use AI and Generative AI to support productivity, communication, knowledge management, analysis or process improvement. Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working. Requirements We are interested in people with experience in one or several of the following areas: Project Management, PMO or project coordination Organizational Change Management Service Delivery or operational coordination Business or IT transformation Communication, engagement or content development Process improvement and optimization You will probably enjoy this role if you: Are highly organized but comfortable working in changing environments. Can bring structure to topics that are not yet fully defined. Enjoy working with people across different teams, functions and seniority levels. Have strong stakeholder management and facilitation skills. Communicate clearly and can adapt information to different audiences. Are comfortable creating presentations, documentation and communication materials. Like improving how things work instead of simply following existing processes. Are curious about new technologies and how they can improve everyday work. Combine an analytical mindset with creativity . Can work independently while actively collaborating with others. Feel comfortable working in an international environment. Good to have These aren't mandatory, but we'd be happy to see experience with: Change management frameworks or transformation programs PMO, governance or service management environments Process optimization or continuous improvement Workflow or process automation AI or Generative AI tools and their practical application in a business environment Knowledge management or training/enablement initiatives Internal communication or employee engagement Creation of management presentations and visual communication Project/service management methodologies such as PRINCE2, ITIL, Agile or comparable approaches International or cross-functional teams Benefits Broad range of activities, tasks, and projects Flexible working conditions Paid sick days Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: United States About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: United Kingdom About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Romania About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Poland About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: London, United Kingdom About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Czechia About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: Canada About Flosum Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast. We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days. Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to. The role You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets. What you will do Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue. Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it. Turn red accounts green. Spot risk early, build a save plan, and run it with urgency. Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them. Defend your accounts against competitors, in-house builds, and new enterprise architectures. Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need. Find expansion opportunities and hand them to our sales team with a clear plan. Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises. Requirements What you bring 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company. You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K. You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you. A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it. Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value. You know how NRR and GRR are calculated and how your work moves them. Clear, concise writing and speaking. You can brief a CIO in five minutes. Experience in the Salesforce ecosystem is a strong plus. Benefits Why join now You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large. Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely. You will have real ownership, direct access to leadership, and the room to build how account management works here. Competitive base plus variable compensation tied to retention.

Location: United Kingdom About Flosum Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation. Role Overview We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time. Requirements Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions. Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account. Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%. Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%. Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders. Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis. Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership. Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders. Required Qualifications 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV). Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations. Experience managing complex, multi-stakeholder accounts with long sales cycles. Excellent written and verbal communication skills; ability to build trusted advisor relationships. Strong commercial acumen — able to construct ROI narratives and business cases for expansion. Experience working with SaaS platforms, preferably in the Salesforce ecosystem Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred) Preferred Qualifications Experience with Salesforce DevOps tools or release management processes Familiarity with CI/CD, version control, or agile development practices Background working with enterprise customers Salesforce certifications (Admin, Platform App Builder, etc.)

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Задачи: — Делать веб-направление лучше и прибыльнее, а клиентов — счастливее — Управлять полным жизненным циклом фич – от формулировки и валидации бизнес-гипотезы до оценки реального экономического эффекта — Выступать связующим звеном между бизнесом, маркетингом, внешними партнёрами, дизайнерами и командой разработки в процессе проработки фичей — Формировать и приоритизировать бэклог задач, управляя ожиданиями стейкхолдеров и находить баланс между скоростью, качеством и бизнес-ценностью — Работать над ростом целевых метрик и оценивать вклад от запуска новых фичей и внедряемых изменений — Выдвигать гипотезы, проводить исследования и A/B-тесты, искать слабые места в сценариях и точки роста — Погружаться в технические аспекты реализации, тестировать новые фичи, контролировать качество и проверять разметку аналитики перед выкаткой — Быть в курсе трендов телеком-рынка и финтеха, предлагать решения на опережение Требования: — Опыт в продуктовом менеджменте в веб-продуктах и приложениях с высоким трафиком от 3 лет — Data-driven мышление: работа с воронками данных, умение делать выводы и принимать решения на основе цифр — Структурировать хаос: переводить бизнес-запросы в пользовательские сценарии и продуктовые требования — Объяснять сложное простым языком, доносить результаты своей работы, отстаивать решения, предлагать альтернативы, слышать оппонентов и находить общий язык — Отстаивать интересы пользователей и отказываться от инициатив, ухудшающих UX и не имеющих экономического обоснования — Контролировать качество реализации: тестировать фичи и разметку аналитики — Опыт взаимодействия с командой разработки от 3-х лет (дизайнеры, системные аналитики, бэкенд и фронтенд разработчики, тестировщики) — Опыт работы с Jira, Figma, Miro, Яндекс Метрика Условия: — Трудоустройство в аккредитованную ИТ-компанию ООО «МегаТех»

Самостоятельно находить значимые продуктовые проблемы, определять точки роста и формулировать гипотезы. Вести полный цикл продуктовой работы: анализ данных, discovery, формирование и приоритизация гипотез, расчёт экономики, проектирование проверки, запуск, анализ результатов и принятие решения о масштабировании.