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Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments.  You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Proven experience: 3+ years of security incident response in a production-cloud environment Subject-matter expert on security issues and technologies Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment Experience working across a technology stack on difficult security challenges and initiatives Experience with SIEM platforms and the ability to extend their functionality Experience with SOAR tools and automating manual security processes Experience in either AWS, GCP, or other large cloud platform Excellent written and verbal communication skills Ability to influence and build effective working relationships with every level of the organization. Desired: AI Model Security & Posture Management: Support Implementation of  controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks. Location This role will be remote, and based in Ireland or U.K. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Hybrid - Washington D.C Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. About the Program: Innodata's Federal Practice builds the trusted data layer for critical infrastructure Trust & Safety work. Partnering with a leading systems integrator, we're delivering a modern, governed data services platform in a secure federal (IL4) environment. Over an intensive 20-week phase, you'll help stand up a data services storefront, a DataCard governance framework, synthetic data integration, and Databricks write-back capabilities. About the Role: As the QA/Evaluation Lead, you'll own quality and evaluation across the platform. You'll design the evaluation framework that measures whether our data services and outputs meet the bar, build repeatable test and validation processes, and give the team an objective read on readiness at each milestone. Partnering with the Delivery Owner and engineering leads, you'll turn quality from an afterthought into a measurable, demonstrable strength. It's a role for someone who thinks rigorously about evaluation and takes pride in evidence-backed quality. Key Responsibilities: Design and own the inter-annotator agreement (IAA) methodology for the Phase 1 demonstration corpus — metric selection (Cohen's kappa, Fleiss, Krippendorff's alpha), sampling design, adjudication workflow, and agreement thresholds Define evaluation framework architecture: test and evaluation plans, IAA targets, drift detection gates, and model performance metrics per SOW Section 2.9 Configure and operate sampling-based quality control across the self-service and white-glove annotation paths during Phase D corpus production Design and implement confidence-threshold escalation routing from automated annotation to senior-annotator adjudication Validate quality scoring and IAA computation within the Innodata data layer Support AI Solutions Engineer on evaluation design for SAM 2 and Frontier model API validation — define what 'good enough' looks like quantitatively Produce evaluation framework documentation for the Phase 1 NPP closeout package, including per-DataCard documentation with the SA Must-Have Qualifications: Bachelor's degree in Statistics, Data Science, Computer Science, or related quantitative field required; Master's degree preferred. Equivalent experience may substitute for degree on a 2-for-1 basis. 6+ years total professional experience, 4+ years in data quality, evaluation methodology, or QA on AI/ML programs IAA methodology expertise — Cohen's kappa, Fleiss' kappa, Krippendorff's alpha: hands-on, not theoretical Evaluation framework design for AI/ML training data programs QC process design: sampling methodology, escalation workflows, adjudication protocols Python for QC tooling, metric computation, and statistical analysis Active Secret clearance with TS/SCI eligibility Nice-to-Have Qualifications: Prior DoD or IC data quality program experience CVAT or equivalent annotation platform QC workflow configuration Drift detection and model monitoring methodology Experience with FMV / video annotation quality standards The expected hourly salary range for this position is $45 to $50 p/hour, based on experience, skills, and qualifications. Note to Candidates: This role is not a project manager with QC responsibilities — it is a methodology expert who owns the intellectual framework behind data quality on a federal AI program. The right candidate can walk into a meeting with Government evaluators and explain exactly why the evaluation design produces trustworthy labels. That conversation is part of Phase 2 positioning. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: San Francisco, CA ABOUT COLUMN For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! THE OPPORTUNITY Column is hiring for a Digital Assets Compliance role to define, build, and operate Column's compliance framework for its crypto products. The GENIUS Act and other federal guidelines have started to clarify how banks can provide digital asset services. Against this backdrop, Column is looking for someone to support the ongoing development of practical systems that protect the bank while enabling innovation. This isn't a box-checking compliance role. We need a builder who understands that compliance done right is a competitive advantage — it unlocks partnerships, accelerates product velocity, and builds trust with regulators. You'll work directly with our product, engineering, and risk teams to manage systems that scale, not just procedures that look good on paper. If you have experience building programs and tooling, and monitoring and analyzing cryptocurrency transactions using best-in-class blockchain investigations tools, we want to talk to you. What this role is: This role will serve as a subject matter expert with deep specialization in digital assets compliance. You'll be embedded within our financial crimes team, developing the Bank's standards for monitoring and controlling the AML and sanctions risks inherent in the bank's stablecoin infrastructure, payment rails, and crypto-enabled banking products. What this role is NOT: This is not a securities or broker-dealer compliance role. Many crypto compliance professionals to date have focused on securities regulations for trading platforms and custodial services, but we're not looking for expertise in custody, capital markets, or investment products. We need someone who understands the AML and sanctions tooling and controls for payments, and how digital assets interact with traditional payment systems — not someone who's spent their career navigating SEC rules for crypto exchanges. This position will report directly to the Bank's Chief Compliance Officer, and the individual in the role must be willing to work in person in our Presidio-based office in San Francisco (3-4 days/week). WHAT YOU’LL DO OPERATE COMPLIANCE INFRASTRUCTURE - Operate the AML/BSA monitoring capabilities for stablecoin and crypto payment products in accordance with the GENIUS Act and Bank Secrecy Act requirements and the Bank's existing AML program - Refine and maintain a comprehensive sanctions compliance program for digital assets, including blockchain analytics, wallet screening, and sanctions risk management specific to crypto payment flows - Expand our existing suspicious activity monitoring and sanctions screening tools and processes to blend digital asset-specific workflows - Develop, test, and tune new blockchain monitoring rules - Own monthly metric reporting on stablecoin-specific activity - Build out stablecoin-specific operational policies and procedures - Stay on top of emerging risk trends in digital assets and update the program accordingly SUPPORT BUSINESS GROWTH - Serve as the primary AML subject matter advisor to product and engineering teams building the stablecoin infrastructure - Translate regulatory requirements into concrete technical specifications (e.g., "we need the ability to freeze tokens within X minutes of receiving a court order") - Conduct compliance reviews of new product features and partnerships before launch - Partner with our bank compliance team to ensure our crypto program integrates seamlessly with Column's existing BSA/AML framework - Provide guidance on due diligence evaluation requirements for customers using stablecoin rails - Respond to RFIs from partners on our stablecoin compliance program DEVELOP AND RUN OUR CRYPTO INVESTIGATIONS PORTFOLIO - Perform extensive investigations related to transaction monitoring and screening that could implicate potential money laundering, fraud, or terrorist financing - Prepare and document triage investigations and their dispositions according to FinCEN/FFIEC expectations and Bank procedures - Review transaction and wallet screening reports for potential OFAC violations and report potential true positives to the BSA Officer - Draft RFIs to partners and monitor for response - Establish lines of communication and recurring meetings with partner compliance teams - Refine investigation procedures based on operational learnings - Build out our incoming and ongoing training program for crypto investigations and crypto broadly WHAT YOU’LL NEED TO BE SUCCESSFUL - 4-5+ years of experience in financial crimes compliance, with at least 3 years working on digital assets, crypto, or blockchain-related compliance; must include some experience in investigations - Expert knowledge of BSA/AML requirements and how they apply to digital assets under existing regulatory and industry standards - Strong understanding of stablecoin mechanics, blockchain technology, and crypto payment flows - First-principles thinker who can design robust systems from scratch, not just operate existing playbooks - Strong technical aptitude — comfortable working with engineering teams to build compliance into product architecture - Comfortable operating in ambiguity and making risk-based decisions with incomplete information - High EQ and strong stakeholder management skills; can build trust with regulators, auditors, and internal teams WHAT YOU’LL GET FROM US: - 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! - 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses - 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office - 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses - 📈 401k plan, including self-directed brokerage options - 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge - 🧳 Sabbatical Program - reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits - 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers - 😇 Up to $4,500 in annual reimbursements for backup childcare - 🍽️ Catered lunches and dinners for SF employees - 🚆 Commuter benefits, including paid transportation to-and-from the office - 🎉 Regular team building events, including annual offsite PAY TRANSPARENCY: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $130,000 - $170,000 + equity. WE LOOK FORWARD TO HEARING FROM YOU Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.

Location: Ciudad de México, Mexico Workplace: on-site We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products. As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers. We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team. In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes. You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively. Vendor & Partner Management Own day-to-day communication with external vendors and service providers Coordinate incident resolution and follow-up activities with partners Track SLA compliance and service performance Organize operational reviews and regular follow-up meetings Escalate critical issues and drive resolution Coordinate contract renewals and vendor-related operational activities External Services Operations Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners Support onboarding of new vendors and services Coordinate testing and validation activities for new integrations and changes Maintain operational documentation and process runbooks Ensure business continuity for vendor-dependent processes Reporting & Regulatory Processes Coordinate periodic reporting processes with external organizations and bureaus Prepare, validate, and submit required files and reports Monitor report quality and resolve discrepancies Maintain documentation and supporting evidence required for audits and compliance requests Cost & Billing Management Monitor service usage and operational costs Validate invoices and vendor charges Reconcile billing discrepancies with providers Support budgeting and forecasting activities related to external services Incident Management Coordinate investigation of incidents involving external providers Collect logs, examples, and supporting evidence Communicate with vendors during production incidents Track corrective actions and post-incident follow-up activities Drive resolution of recurring operational issues Cross-functional Coordination Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams Coordinate implementation of process improvements and automation initiatives Ensure alignment between business requirements and vendor capabilities Requirements Native or fluent Spanish English B2+ (written and spoken) 3+ years of experience in fintech, banking, payments, lending, or technology companies Experience managing external vendors, partners, or service providers Strong stakeholder management and communication skills Experience coordinating operational processes and production incidents Advanced Excel or Google Sheets skills Strong analytical and problem-solving mindset Ability to manage multiple priorities in a fast-paced environment Strong attention to detail and process ownership Nice to Have Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers Experience in lending, credit cards, digital banking, or fintech products Basic SQL knowledge Experience working with APIs and technical integrations Experience validating invoices and vendor billing Familiarity with Jira, Confluence, Notion, or similar tools What We Offer Opportunity to work on a fast-growing fintech product in Mexico High ownership and direct impact on critical business operations International and collaborative environment Competitive compensation package Professional growth opportunities within Risk Tech and Operations Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners

Location: San Francisco Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. About the Role As an Account Manager, you will play a key role in driving growth and strengthening relationships across Unlimit’s merchant portfolio in the US market. This is a high-impact, revenue-focused role designed for someone who excels at building trusted partnerships, identifying growth opportunities, and delivering value to our clients. You won’t just manage accounts; you will become a strategic partner to our merchants by developing long-term account plans, uncovering opportunities to expand our acquiring solutions, and helping our partners succeed in an evolving digital payments landscape. What You’ll Do Act as the lead consultant for key merchants and payment partners, aligning Unlimit’s innovative suite of products with their long-term business objectives. Drive the commercial evolution of your portfolio by identifying high-value opportunities for expansion, integration, and cross-functional solution adoption. Leverage deep data analytics to provide partners with actionable insights, optimizing their performance and reinforcing Unlimit’s position as an indispensable growth catalyst. Collaborate with Global Product, Risk, and Engineering teams to refine the merchant journey, ensuring our infrastructure anticipates the needs of the US market. Represent Unlimit at the highest levels of industry engagement, embodying our commitment to "unlimiting" business potential through trust, expertise, and personalized ownership. Expertly navigate complex stakeholder environments, balancing high-stakes priorities with a focus on flawless execution and fiscal excellence. Who You Are 3+ years of sophisticated experience in Payments, Acquiring, or Fintech Partnerships. You don’t just know the industry; you understand its future. A proven track record of growing multi-million dollar portfolios through strategic upselling and value-based negotiation. You possess the ability to translate complex data sets into compelling narratives that drive executive decision-making. A proactive, resilient self-starter who thrives in high-velocity environments and views challenges as opportunities for innovation. A high-EQ collaborator who brings energy to the team and champions a culture of high performance, inclusivity, and professional excellence. What We Offer Attractive remuneration package Vacation, sick, and paid holidays A modern office-based workplace with all necessary equipment located in Palo Alto, CA A team of top international professionals to learn from Multicultural working environment, growing opportunities, and many more Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: San Francisco Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. Your Impact As a Business Development Manager you will be the driving force behind Unlimit’s commercial growth in one of our most strategic markets. You will own and execute the go-to-market strategy, and establish Unlimit as a dominant fintech infrastructure partner across the region. You will play a critical role in expanding our footprint across enterprise and high-growth segments, forging key partnerships, and unlocking new revenue streams. Working at the intersection of finance, technology, and AI-native infrastructure, you will help shape how businesses—and autonomous agents—interact with global financial systems. What we’re looking for We’re looking for a commercially driven, strategic leader with a strong track record in fintech or payments, and deep understanding of the US market. Proven experience (5+ years) in commercial roles within fintech, payments, or financial infrastructure Strong track record of driving revenue growth, scaling teams, and delivering against ambitious targets Deep understanding of the cross border payments ecosystem Experience building and executing go-to-market strategies for complex, API-driven or platform-based products Strong network across enterprise, and high-growth tech companies in the US Strategic thinker with hands-on execution mindset Experience working in fast-paced, high-growth, and globally distributed organizations Ability to collaborate cross-functionally with product, engineering, and operations teams Exceptional communication, negotiation, and stakeholder management skills What we Offer The chance to create and shape a new direction for the business — leading landmark deals, opening new markets, and designing the global partner ecosystem from the ground up Direct access to and influence with the executive leadership team, contributing to Unlimit’s international growth strategy at the highest level The opportunity to represent Unlimit on the global stage: travelling internationally, meeting with senior industry stakeholders, and participating in flagship fintech and commerce events A truly international team and a company culture that thrives on pioneering new markets, where innovation, ambition, and results are recognised and rewarded Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Serbia; Georgia We are looking for a structured and execution-driven Strategic Project Manager to lead complex market expansion and business localization initiatives across multiple regions and business units. The role focuses on turning ambiguous business needs into structured execution plans, business cases, governance frameworks, and operational launches. Success requires strong stakeholder management, an ownership mentality, and the ability to drive cross-functional initiatives without direct managerial authority - but with strong C-level support and dedicated resources from Finance, Legal, Tax, Product, Payments, Commercial, Marketing, and Analytics assigned to each initiative. This is not a traditional administrative role. We are looking for someone who can independently drive initiatives from idea to operational launch and build frameworks to make future launches faster and more predictable. Responsibilities 1. Business Case Development & Strategic Planning: Build and structure business cases, ROI assessments, and operational models for market expansion initiatives. Turn ambiguous business requests into actionable implementation plans, decision-making frameworks, and launch criteria - in close collaboration with Finance, Legal, Product and Business stakeholders. Prepare and present business cases and initiative proposals to C-level stakeholders - including structured storytelling, trade-off framing, and recommendation of go/no-go decisions. 2. End-to-End Initiative Execution: Lead market expansion and localization initiatives from planning to operational launch. Coordinate cross-functional implementation across Product, Finance, Legal, Payments, Operations, and Commercial teams. Manage timelines, dependencies, escalations, and execution accountability across parallel workstreams. 3. Governance, Stakeholder Management & Reporting: Drive alignment across senior stakeholders with competing priorities. Maintain governance structures, execution tracking, and transparent reporting. Establish scalable project documentation, decision logs, and post-launch performance monitoring. Requirements 4–8+ years of experience in strategic project management, business operations, transformation, or other cross-functional execution roles - with a strong track record of personally leading and delivering complex initiatives end-to-end. Proven ability to operate in high-ambiguity environments across multiple stakeholders (Finance, Legal, Tax, Product, Payments, Commercial, Marketing, Analytics, C-level). Strong ownership mentality, structured thinking, and ability to drive initiatives from concept to implementation. Business and operational mindset with high attention to detail and execution quality. Advanced Excel skills and comfort working with data, reporting and collaboration tools.(our stack: Confluence, Miro, Gantt, YouTrack, Slack, Tableau, Trino). Benefits Flexible schedules and opportunity to work remotely; Ambitious and supportive team who love what they do, appreciate each other, and grow together; Internal programs for adaptation and training, development of soft skills, and leadership abilities; Partial compensation for participating in external training and conferences; Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world; Corporate prices on hotels and travel services; MyTime Day Off - an extra non-working day without loss of compensation.

Location: Worldwide IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal , for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below. You don't need to type all the information in the application form, upload your resume first and see the magic! If you are interested in the job, click APPLY TO POSITION. ******************************************************************** Job Overview We are continuously building our talent pool for experienced Medical Billing Specialists, Medical Billing Virtual Assistants, Revenue Cycle Specialists, and Insurance Claims Professionals to support healthcare providers, medical practices, clinics, hospitals, behavioral health organizations, and healthcare management companies. Unlike general Medical or Telehealth Virtual Assistant roles, this position is specifically focused on medical billing, coding support, insurance claims management, accounts receivable, payment reconciliation, and revenue cycle operations . The ideal candidate possesses strong knowledge of healthcare billing processes, insurance guidelines, reimbursement procedures, and regulatory compliance requirements. Successful applicants should be highly analytical, detail-oriented, HIPAA-compliant, and experienced in managing the financial side of healthcare operations while maintaining accuracy, efficiency, and compliance. A dual-monitor (dual-screen) setup is highly preferred to support efficient claims processing, account reconciliation, and multitasking across billing, EHR, and payer systems. This posting is for pooling purposes only. We welcome: Experienced Medical Billing Specialists and Revenue Cycle Professionals Certified Medical Coders and Billing Specialists Healthcare Virtual Assistants specializing in billing and claims management Candidates seeking full-time or part-time opportunities Applicants interested in voice or non-voice roles Professionals available across different schedules and time zones Key Responsibilities Medical Billing & Claims Management Prepare, review, and submit accurate insurance claims to government and commercial payers. Ensure claims are submitted within required deadlines and according to payer-specific guidelines. Monitor claim status and proactively resolve rejected, denied, or delayed claims. Conduct claims follow-up to maximize reimbursements and reduce outstanding balances. Review explanations of benefits (EOBs), remittance advice, and payer correspondence. Process claim corrections, appeals, reconsiderations, and resubmissions as required. Revenue Cycle Management (RCM) Manage accounts receivable (A/R) and track outstanding payments. Follow up on unpaid, underpaid, or denied claims. Analyze reimbursement trends and identify billing issues impacting revenue. Support end-to-end revenue cycle processes to improve collections and cash flow. Reconcile patient accounts, payments, adjustments, and billing records. Assist in reducing claim denial rates and improving reimbursement accuracy. Insurance Verification & Eligibility Verify patient insurance coverage, benefits, authorizations, and eligibility. Confirm co-pays, deductibles, and patient financial responsibilities. Communicate with insurance companies regarding coverage questions and claim resolutions. Maintain accurate insurance information within billing and EHR systems. Medical Coding Support Review documentation to ensure accurate assignment of diagnosis and procedure codes. Support billing processes using ICD-10, CPT, and HCPCS coding standards. Identify coding discrepancies that may impact reimbursement. Collaborate with providers and coders to improve billing accuracy and compliance. Billing Administration & Reporting Maintain accurate patient billing records and financial documentation. Generate billing, collections, and reimbursement reports. Audit billing information to ensure completeness and accuracy. Investigate and resolve billing discrepancies and payment variances. Assist with month-end reporting and financial reconciliation activities. Compliance & HIPAA Maintain strict compliance with HIPAA regulations and healthcare privacy standards. Protect Protected Health Information (PHI) and confidential financial records. Stay current on payer requirements, CMS guidelines, billing regulations, and industry best practices. Ensure billing processes adhere to healthcare compliance and regulatory standards. Preferred Software & Platform Experience Experience with one or more of the following is highly preferred: Medical Billing & Revenue Cycle Software EHR/EMR Systems Practice Management Software Kareo Epic Athenahealth AdvancedMD Cerner eClinicalWorks Medisoft MEDITECH AdvancedMD Office Ally Athenahealth Kareo NextGen eClinicalWorks (eCW) NextGen DrChrono Practice Fusion PracticeSuite NextGen Healthcare CureMD CollaborateMD Waystar Coding & Compliance Tools Productivity & Administrative Tools EncoderPro Microsoft Office Suite (Word, Excel, Outlook) 3M CodeFinder Google Workspace (Docs, Sheets, Drive, Calendar) Optum Coding Solutions CRM and ticketing platforms such as Salesforce and Zendesk ICD-10, CPT, and HCPCS coding resources Minimum Qualifications Associate's or Bachelor's Degree in Healthcare Administration, Health Information Management, Business Administration, Medical Office Administration, or a related field preferred. Additional certification or formal training in Medical Billing, Medical Coding, Revenue Cycle Management, or Healthcare Administration is highly desirable. Minimum of 2 years of experience in medical billing, claims processing, accounts receivable, insurance verification, or revenue cycle management. Strong understanding of healthcare reimbursement processes and insurance claim workflows. Demonstrated knowledge of HIPAA regulations and handling of Protected Health Information (PHI). Preferred Skills & Competencies Strong knowledge of medical billing procedures and healthcare reimbursement processes. Working knowledge of ICD-10, CPT, and HCPCS coding systems. Experience managing insurance claims, denials, appeals, and collections. Understanding of Medicare, Medicaid, commercial insurance, and payer requirements. Strong attention to detail and commitment to accuracy. Excellent analytical, problem-solving, and troubleshooting abilities. Strong organizational and time-management skills. Excellent written and verbal communication skills. Ability to work independently and efficiently in a remote environment. Proficiency in medical billing software, EHR/EMR systems, and Microsoft Excel. Ability to manage multiple priorities while meeting performance and turnaround targets. High degree of professionalism, confidentiality, and integrity. Comfortable working with multiple applications simultaneously; dual-screen setup strongly preferred. Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today. What we offer: Competitive rates Weekly payments Annual rate increase (based on performance) Paid time off Paid holidays Various open roles are available Free training and upskilling Constant support and guidance from managers and mentors Clear schedules and guidelines A vibrant community always ready to support you And more! Note: This position is intended for pooling purposes only. Candidates will be contacted when a suitable vacancy arises.

Location: Hybrid - Washington D.C Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. About the Program: Innodata's Federal Practice builds the trusted data layer for critical infrastructure Trust & Safety work. Partnering with a leading systems integrator, we're delivering a modern, governed data services platform in a secure federal (IL4) environment. Over an intensive 20-week phase, you'll help stand up a data services storefront, a DataCard governance framework, synthetic data integration, and Databricks write-back capabilities. About the Role: As the Solution Architect, you'll design the backbone of the platform. You'll define the architecture for the data services storefront and own the DataCard governance framework that keeps our data trustworthy, documented, and compliant end to end. Working closely with the engineering team and the Delivery Owner, you'll translate governance and security requirements in a secure federal (IL4) environment into a clean, defensible technical design. It's a role for an architect who cares as much about data stewardship and governance as about elegant systems. Key Responsibilities: Own cross-pillar architectural integrity and interface coordination across the 24-week program Design and stand up the DataCard governance framework: schema design, distribution-statement methodology (DoD Dir. 5230.24), provenance lineage Deploy and configure ZenML multi-cloud orchestration stack per Innodata Layer 2 Multi-Cloud Architecture v3 Design taxonomy engine and sequestration controls architecture Confirm NIST SP 800-53 Rev 5 control split between Innodata data-layer and AFS infrastructure-layer scope Lead platform component run books and per-DataCard documentation in Phase E Coordinate with AI Solutions Engineer on Kubernetes-adjacent data-layer DLP policy configuration Coordinate with Backend Engineer on Databricks write-back schema and DataCard write-back path Must-Have Qualifications: Bachelor's degree in Computer Science, Data Engineering, or related field required; Master's degree preferred. Equivalent experience may substitute for degree on a 2-for-1 basis. 10+ years total professional experience, 6+ years in data architecture or platform engineering Databricks, Delta Lake, and MLflow — hands-on implementation experience, not conceptual Data governance frameworks: DataCards, provenance, lineage, distribution statement controls ZenML or equivalent ML orchestration tooling (Airflow or Prefect acceptable; must be willing to ramp ZenML quickly) Working knowledge of IL4/IL5 boundary concepts, NIST SP 800-53 Rev 5, and DoD data classification requirements Active Secret clearance with TS/SCI eligibility Nice-to-Have Qualifications: Prior Innodata or annotation platform architecture experience MLflow model governance and registry hands-on experience Ontology and taxonomy design for AI/ML training datasets DoD Directive 5230.24 distribution statement implementation experience The expected hourly salary range for this position is $70 to $75 p/hour, based on experience, skills, and qualifications. Note to Candidates: This role is the primary technical decision-maker on the program below the Delivery Owner. The SA is expected to make architectural calls independently within the established framework and surface only unresolved cross-cutting decisions to the Delivery Owner. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: Hybrid - Washington D.C Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. About the Program: Innodata's Federal Practice builds the trusted data layer for critical infrastructure Trust & Safety work. Partnering with a leading systems integrator, we're delivering a modern, governed data services platform in a secure federal (IL4) environment. Over an intensive 20-week phase, you'll help stand up a data services storefront, a DataCard governance framework, synthetic data integration, and Databricks write-back capabilities. About the Role: As the Data/Annotation Engineer, you'll be hands-on with the data itself. You'll administer the annotation toolchain, manage annotation workflows across the corpus, and produce the per-dataset documentation that feeds our governance framework. You'll work with the AI Solutions Engineer to ensure the data going into our models is accurate, well-labeled, and fully traceable. This role is for someone detail-obsessed who understands that great AI starts with disciplined, well-governed data. Key Responsibilities: Receive, validate, ingest, and ontology-map the ODIN mission-aligned corpus from AFS delivery Produce the ODIN load report: corpus description, ontology mapping, readiness state Configure CVAT annotation pipeline against the Phase 1 starter kit rule pack Operate both self-service and lightweight white-glove annotation paths during Phase D corpus production Produce 50–100 label demonstration corpus across synthetic and mission-aligned content Support QA/Evaluation Lead on QC execution and corpus annotation dry-runs Associate DataCard provenance records with annotated and synthetic outputs in coordination with the Solution Architect Must-Have Qualifications: Bachelor's degree in Data Science, Computer Science, or related field preferred. Equivalent experience may substitute for degree on a 2-for-1 basis. 5+ years total professional experience, 3+ years in data engineering or annotation operations CVAT — deployment and day-to-day operation required; this is not a nice-to-have Annotated dataset ingest pipelines: schema mapping, format validation, ontology alignment Full-motion video (FMV) annotation concepts and tooling Python scripting for data wrangling, validation, and format conversion Active Secret clearance with TS/SCI eligibility Nice-to-Have Qualifications: Bachelor's degree in Computer Science, Machine Learning, Data Science, or related field required; Master's degree preferred. Equivalent experience may substitute for degree on a 2-for-1 basis CVAT annotation platform — AI feature configuration and operation DoD or IC data program experience: CUI, distribution statements, federal data governance Evaluation design for AI/ML training data: IAA methodology, drift detection, model performance measurement Video understanding or FMV annotation experience DataCard or ML data provenance framework familiarity The expected hourly salary range for this position is $55 to $60 p/hour, based on experience, skills, and qualifications. Note to Candidates: Phase D corpus production (Weeks 17–19) is the core demonstration deliverable. Candidates must be genuinely comfortable operating CVAT at production quality against a mission dataset under a milestone deadline Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: Hybrid - Washington D.C Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. About the Program: Innodata's Federal Practice builds the trusted data layer for critical infrastructure Trust & Safety work. Partnering with a leading systems integrator, we're delivering a modern, governed data services platform in a secure federal (IL4) environment. Over an intensive 20-week phase, you'll help stand up a data services storefront, a DataCard governance framework, synthetic data integration, and Databricks write-back capabilities. About this Role: As the Backend/Integration Engineer, you'll build the connective tissue of the platform. You'll develop the data services storefront's backend, stand up ingest pipelines, and implement reliable write-back into our data lakehouse so results flow cleanly across systems. Working alongside the Solution Architect, you'll make sure the platform's components integrate securely and perform under real workloads in a federal (IL4) environment. It's a strong fit for a backend engineer who likes owning integrations and turning architecture into working plumbing. Key Responsibilities: Implement Databricks REST API write-back for labeled outputs, DataCard provenance records, and synthetic content outputs Build and validate the Duality back-end integration: catalog intake form configuration, parameter translation to Duality generation API, async job lifecycle management (submission, tracking, retry, completion), output handling Implement ServiceNow REST integration for white-glove routing intake path Build and maintain storefront backend services (API layer between frontend UI and platform components) Implement DataCard write-back path in coordination with Solution Architect Design and maintain async job queue management and retry logic across all integration surfaces Structure output metadata for DataCard provenance records per DoD distribution statement requirements Must-Have Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field required. Equivalent experience may substitute for degree on a 2-for-1 basis. 6+ years total professional experience, 4+ years backend or API integration engineering Python backend development — strong, production-grade REST API integration with async job lifecycle patterns (submission, polling, retry, webhook handling) Databricks REST API or strong Spark/Databricks platform familiarity JSON schema design and structured metadata handling Active Secret clearance with TS/SCI eligibility Nice-to-Have Qualifications: ServiceNow REST API integration experience Federal program API integration background ZenML or ML orchestration pipeline familiarity React or modern frontend experience for storefront skeleton support The expected hourly salary range for this position is $75 to $80 p/hour, based on experience, skills, and qualifications. Note to Candidates: The Databricks write-back and Duality integration are the two highest-complexity tasks in Phase B. Candidates should be prepared to discuss async API integration patterns and their approach to retry logic and error handling in federal-data environments during the interview. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: Hybrid - Washington D.C Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. About the Program: Innodata's Federal Practice builds the trusted data layer for critical infrastructure Trust & Safety work. Partnering with a leading systems integrator, we're delivering a modern, governed data services platform in a secure federal (IL4) environment. Over an intensive 20-week phase, you'll help stand up a data services storefront, a DataCard governance framework, synthetic data integration, and Databricks write-back capabilities. About the Role: As the AI Solutions Engineer, you'll bring the platform's AI capabilities to life. You'll integrate synthetic data generation into the pipeline, stand up and tune the annotation toolchain, and orchestrate reproducible ML workflows that the rest of the team can build on. You'll partner with the Solution Architect and Data/Annotation Engineer to turn raw corpora into high-quality, model-ready data. This role suits an engineer who's fluent across modern AI tooling and enjoys making sophisticated ML infrastructure actually work in production. Key Responsibilities: Configure and validate native AI-assistive features across bundled platform components (Dataset Explorer, DataCard Service, Annotation Platform) Integrate and tune SAM 2 for full-motion video annotation: object tracking, segmentation calibration, confidence threshold configuration Implement Frontier model API integration for synthetic data fidelity validation: prompt engineering, response validation, quality scoring Configure AI-assisted annotation features: confidence scoring, auto-escalation triggers, model-assisted label suggestion Implement ICAM / OIDC authentication integration with AFS identity framework Configure data-layer DLP policies above the AFS-managed DLP infrastructure substrate Configure NiFi FMV codec validation layer (H.264, H.265, MPEG-4) above AFS-managed substrate Validate AI feature integration end-to-end across storefront, annotation platform, and DataCard write-back during Phase C Must-Have Qualifications: Bachelor's degree in Computer Science, Machine Learning, Data Science, or related field required; Master's degree preferred. Equivalent experience may substitute for degree on a 2-for-1 basis. 6+ years total professional experience, 4+ years hands-on AI/ML engineering SAM 2 or equivalent foundation model integration for computer vision or video annotation Frontier model API integration (OpenAI, Anthropic, or equivalent): async job management, quality validation pipelines Python — strong, production-grade; comfortable with ML tooling and data pipeline development Experience configuring AI-assistive features in annotation platforms or ML data tooling Active Secret clearance with TS/SCI eligibility Nice-to-Have Qualifications: CVAT annotation platform — AI feature configuration and operation DoD or IC data program experience: CUI, distribution statements, federal data governance Evaluation design for AI/ML training data: IAA methodology, drift detection, model performance measurement Video understanding or FMV annotation experience DataCard or ML data provenance framework familiarity The expected hourly salary range for this position is $75 to $80 p/hour, based on experience, skills, and qualifications. Note to Candidates: This role does not own infrastructure deployment. The AI Solutions Engineer operates at the AI/ML configuration and integration layer above the infrastructure. Ideal candidate is equally comfortable writing Python integration code and reasoning about model quality — and understands that in a federal data environment, every AI decision needs an audit trail. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex, ambiguous problems independently, you will produce robust, high-quality, and scalable software that helps change the world by supporting small businesses. Your daily work will focus on systems, scalability, and engineering quality while collaborating across teams to drive technical excellence and developer efficiency. Through clear and thoughtful communication, you will ensure stakeholders are well-informed and aligned. You will play a key part in fostering an inclusive team culture by mentoring others and sharing feedback with empathy. Your active participation in planning, delivery, and continuous improvement will contribute directly to the success of the broader Xero community. The team / how they connect You will join the Accounting Core team within Product Platforms, which forms the critical foundation underneath core product areas like invoices, bills, payments, and payroll. The team exists to make it easy for other groups across Xero to build on a strong foundation of accounting concepts, data, and libraries safely and efficiently. Operating across Wellington and Vancouver, we collaborate closely to reduce tight coupling, establish clear service boundaries, and accelerate product velocity global-wide. The team is currently working on / Initially, you will focus on - Transitioning from a monolithic architecture to modern microservices to remove delivery bottlenecks and improve efficiency. - Building and operating services in a production cloud environment utilizing C#, .NET Core, and AWS. - Resolving complex legacy problems, database scalability challenges, and modernizing service interfaces or APIs. - Automating manual processes and applying test-driven and trunk-based development practices. Where and how you can work This role is based at our on-site location in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. You will also have the opportunity to travel to New Zealand for onboarding after your first couple of weeks. Here are some of the things we are looking for - You bring proficient backend development experience with one or more programming languages such as C#, .NET, Java, or Go. - A solid understanding of distributed systems concepts, including service-to-service communication, eventual consistency, and resilience patterns belongs in your toolkit. - Your background features practical experience working with relational databases where transactional data integrity and ACID principles are critical. - Having a familiar working knowledge of modern DevOps practices, automated testing, and continuous integration pipelines will help you succeed. - Showing an interest in utilizing modern artificial intelligence tools will enable you to enhance personal productivity and streamline engineering workflows. - You possess strong communication and collaboration skills, with the capacity to manage internal stakeholders like a technical product partner. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is 131,800 - 150,000 CAD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As a leader, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). You'll implement and drive the adoption of AI-powered tooling and autonomous agents within the infrastructure organization.   The Role: - Cost Efficiency: Deliver measurable annual infrastructure savings by executing the migration of data workloads to EKS and self-hosting key services. - Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org. - Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring. - Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts. - Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling. - Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration, EKS) through hardened ingress patterns and Terraform-policy guardrails. Own incident response and RCA follow-through for the team. - Roadmap Ownership: Own and deliver against the team's roadmap for Agent enablement, centralized IaC, and deployment rollout acceleration, and contribute to the broader Cloud Platform strategy tied to AI and Enterprise revenue goals. - Technical Leadership: Architect and contribute code to key initiatives (EKS migration, ALB consolidation, Backstage shard automation), and lead design reviews with senior engineers. - People Leadership: Lead, grow, and retain a senior-heavy team distributed across the US, Canada, and Europe, spanning FTEs and contractors, with a focus on career development, cross-training, and bench depth. - Vendor Management: Partner with Finance and leadership on AWS spend visibility and savings targets, manage contractor performance and budget, and keep a savings-pipeline mindset baked into planning.   Qualifications: - Experience: 9+ years in infrastructure/platform engineering, including 5+ years in engineering management leading distributed teams of senior engineers while remaining hands-on. - Deep AWS infrastructure mastery: EKS, networking (VPC/TGW/DNS), and Terraform at scale, with strong architectural judgment; able to review designs and guide senior engineers' technical decisions. - Hands-on technical leadership: Actively architects, writes code, and develops systems alongside the team. You are a working engineer as well as a manager. - Strategic roadmap ownership: Experience translating cloud priorities into 3–9 month team roadmaps tied to business outcomes across enterprise, AI, and cost, and delivering against them. - Cross-team influence: Builds genuine partnerships across Product, Security, SRE, and DB orgs, driving shared ownership across traditional infra/product boundaries. - Application-level curiosity: Genuinely understands what the product does, not just the infrastructure underneath, and extends ownership past traditional platform boundaries. - People leadership: Proven experience managing, growing, and retaining senior, geographically distributed teams across FTE/contractor blends; builds bench depth and contributes to succession planning. - Hiring: Experience running structured hiring loops and closing senior engineers, including into specialized gaps (networking, search, IaC). - Operational rigor: Strong on-call instincts, incident ownership, and RCA follow-through. - Security-first instincts: This team touches blast radius (auth enforcement, network isolation, shard boundaries). A verify-first, never-assume mindset is non-negotiable. - AI & automation mindset: Uses AI tools daily in your own engineering work, with demonstrated appetite for DevSecOps agents, AI-assisted IaC migrations, and skills-based automation — a core part of the near-term roadmap. - AI/ML infrastructure experience (strong plus): Scaling workloads like GPU orchestration, model-serving infrastructure, or cost-optimized compute for inference. - Education: BS/MS in CS, Engineering, or equivalent. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Remote-North Carolina Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION: We are seeking a highly experienced Senior Global Industry Analyst – AML/FCC to serve as a strategic thought leader and subject matter expert across global Anti-Money Laundering (AML), Financial Crime Compliance (FCC), Know Your Customer (KYC), Customer Due Diligence (CDD), sanctions compliance, fraud prevention, and regulatory risk management. This role will act as the bridge between the market, customers, regulators, and internal product teams, helping shape industry-leading compliance solutions for financial institutions worldwide. The successful candidate will possess deep expertise across global regulatory frameworks and have extensive experience working with banks, financial institutions, regulators, consulting firms, and compliance technology providers across North America, EMEA, APAC, and LATAM. The role requires a strong public presence as an industry evangelist, frequent engagement with customers and regulators, and active participation in conferences, webinars, analyst briefings, and industry forums. WHAT YOU'LL DO AT UIPATH: Global Industry Leadership & Regulatory Intelligence - Serve as the company's primary global subject matter expert and spokesperson for AML, FCC, KYC, sanctions compliance, fraud, and financial crime risk management. - Monitor and interpret global regulatory developments, emerging financial crime threats, and compliance trends. - Analyze regulatory changes and their impact across multiple jurisdictions. - Provide strategic guidance on global regulatory frameworks - Develop thought leadership content addressing emerging risks such as digital assets, sanctions evasion, AI-driven financial crime, mule accounts, beneficial ownership transparency, and cross-border financial crime. Product Strategy & Innovation - Partner closely with Product Management, Engineering, Data Science, and UX teams to influence product vision and roadmap. - Translate customer challenges and regulatory requirements into actionable product enhancements. - Advise on: - KYC and onboarding - Customer Due Diligence (CDD) - Enhanced Due Diligence (EDD) - Transaction Monitoring - Sanctions Screening - Adverse Media Screening - Customer Risk Rating - Entity Resolution - Case Management - Regulatory Reporting - Fraud and Financial Crime Detection - Help define market requirements and product differentiation strategies. Customer Advisory & Industry Engagement - Serve as a trusted advisor to global financial institutions, fintechs, payment providers, digital banks, securities firms, insurers, and regulators. - Lead executive advisory sessions, customer roundtables, and strategic workshops. - Gather market intelligence and customer feedback to support product innovation. - Support strategic accounts and high-value customer engagements. [data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAANSURBVBhXY2BgYGAAAAAFAAGKM+MAAAAAAElFTkSuQmCC] Industry Evangelism & Thought Leadership - Work with marketing on developing thought leadership content. - Act as a global spokesperson for the company within the AML and compliance community. - Deliver keynote presentations, conference sessions, and executive briefings globally. - Publish white papers, research reports, blogs, and industry perspectives. - Build relationships with analysts, regulators, industry associations, and compliance professionals. - Represent the company at major industry events and conferences worldwide. Sales Enablement & Market Development - Partner with Sales, Marketing, and Customer Success teams to drive market awareness and customer acquisition. - Support strategic sales opportunities by providing domain expertise. - Contribute to: - RFP responses - Analyst evaluations - Competitive intelligence - Solution positioning - Executive presentations - Help articulate business value, regulatory impact, and ROI of compliance solutions WHAT YOU'LL BRING TO THE TEAM: - Bachelor's degree in Finance, Business, Economics, Law, Risk Management, Compliance, or related discipline. - 15+ years of progressive experience in AML, FCC, KYC, sanctions compliance, fraud risk, regulatory compliance, or financial crime prevention. - Extensive experience working with: - Global banks - Regional banks - Financial institutions - Fintech companies - Payment providers - Regulatory agencies - Consulting firms - Compliance technology providers - Strong understanding of global AML and FCC regulations across North America, EMEA, APAC, and LATAM. - Demonstrated experience influencing product strategy and roadmap development. - Exceptional presentation and communication skills. - Proven ability to engage senior executives, regulators, compliance leaders, and product teams. - Experience leading webinars, industry presentations, and thought leadership initiatives. Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role: Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success. What You’ll Do: Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships. Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale What We Look For: You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations. 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships Strong business judgment and analytical thinking, with experience solving complex, undefined problems and making decisions with long-term impact Exceptional communication and relationship-building skills, including experience engaging with executives, negotiating priorities, and influencing without direct authority Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred Pay Grade - O Equity Grade - 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $243,750 - $318,750 USA On Target Earnings (all other U.S. states) per year: $275,000 - $350,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Relocate to Singapore. About Airwallex: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance at a global scale. Founded in Melbourne, with over 2,200 employees across 26 offices globally, valued at US$8 billion and backed by leading investors. Attributes We Value: We seek successful builders with founder-like energy, strong role-related expertise, sharp thinking, motivation by mission and operating principles, good judgment, curiosity, and ability to make decisions balancing speed and rigor. Candidates are humble, collaborative, able to turn ideas into real products, and use AI to work smarter. About the team: Join the Global Treasury Payment Network (GTPN) product team, responsible for Airwallex's core money-movement platform enabling global fund movement through accounts, wallets, FX, and direct debit rails. The team focuses on reliable, scalable products, rapid iteration, and career growth. What you’ll do: - Own full lifecycle of global money movement infrastructure: strategy, roadmap, partner assessment, solution design, delivery. - Leverage AI/ML insights to optimize payment routing, reduce transaction costs, detect fraud, and improve operational efficiency. - Communicate product strategy and prioritization based on user research, market insights, and competitive analysis. - Manage and mentor a high-performing team of Product Managers. - Collaborate with financial partners, engineering, operations, and commercial teams to build scalable, reliable, compliant infrastructure supporting high-volume transactions. - Serve as subject matter expert for money movement within Airwallex. - Rapidly iterate on product launches, feature enhancements, and customer feedback to improve speed, cost-efficiency, and customer experience. Who you are: Minimum Requirements: - Experience in Product Management or Engineering, especially in platform/infrastructure or technology domain, product design, planning, development. - 3+ years formal people management experience leading cross-functional teams. - Proven ability to balance user needs and commercial strategy to drive product growth. - Track record of taking products from ideation to delivery at global scale. - Strong analytical skills, data-driven decision-making. - Ability to manage tradeoffs between long-term vision and short-term growth. - Success in fast-paced, cross-functional teams delivering rapid execution. - Flexibility to work across global time zones. - Exceptional English communication skills. - Bachelor’s degree in Computer Science, Engineering, or related field. Preferred Qualifications: - Experience in hyper-growth startups, financial infrastructure, or technology domains. - Direct experience building payments or money movement platforms, or working with card schemes at global scale. - Robust understanding of money movement systems, ledgers, payments orchestration. - Familiarity with risk management, compliance, and regulatory requirements in fintech or payments.