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Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Abu Dhabi, United Arab Emirates Workplace: onsite We’re looking for a Financial Controller to join our M&A Accounting team in the UAE. You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards. It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate. Key Responsibilities Own month-end close and reporting for one or more acquired entities Review balance sheet reconciliations and key journal entries Partner with local management to understand the business and explain results vs. budget and forecast Support budgeting, forecasting and earn-out tracking Book and maintain PPA entries; provide input for valuations and technical memos Handle audit requests and act as the auditors’ main contact for your entities Align local policies, processes and controls with corporate standards (incl. SOX where applicable) Coach local finance teams to improve close quality and timing Skills, Knowledge & Expertise 10+ years of experience in accounting/controllership (Big 4 is a plus) CPA/ACCA or equivalent Strong US GAAP knowledge Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus Business-minded, comfortable working with non-finance people Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION   Responsible for the proper operation and maintenance of Auxiliary Engines and other machinery equipment. Holder of valid COC (STCW Reg III/1) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment. Experience on oil tankers, preferably VLCC/Suezmax/Aframax. Basic knowledge of engine room machinery and tanker systems. Good communication and leadership skills. Fluent in written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [6 months +/- 1 month]  Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 Meet the team 👥 Hi, I’m Taten 👋 Chief Operating Officer at Cleo. I lead the teams that help Cleo operate and scale effectively, spanning People & Talent, Legal, Compliance & Policy, Operations, and Partnerships. Together, these teams build the capabilities, relationships, processes and foundations that enable Cleo to grow responsibly while delivering for our customers. We’re looking for people with strong judgment, deep curiosity, and a drive for getting things right. You’ll own your area, move quickly, and stay close to the details all while partnering with leaders and teams across Cleo to solve complex problems and drive meaningful progress. This is a great environment for thoughtful, enterprise-minded people who know when to bring others along and when to seek a different perspective. If you can balance principle with pragmatism, bring clarity to complexity, and want to help build a company that grows with intention, Cleo is a place where you can have real impact. About the Role ✍️ We’re looking for a People Partner to join our Partnerships team. You’ll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. You’ll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters in the departments you support. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management. Key responsibilities for this role include: - Partnering with business areas to align their people strategies with the goals of those departments, becoming a trusted, expert advisor. - Supporting key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth. - Managing employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on. - Working closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points. - Providing tailored coaching to help up skill our leaders in a meaningful way. - Delivering tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind. - Creating and delivering Learning and Development initiatives to enhance skills across the organisation. - Ideating and execute key work streams and projects within the People Roadmap, autonomously and collaboratively. - Acting as a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges. What We're Looking For 🕵️ - 2+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies. - Experience with Executive Coaching would be a great advantage but not essential. - Hands‑on experience managing complex employee relations and case management, including knowledge of UK and US employment laws and regulations. - Great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off. - Experience in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information. - Strong interpersonal and stakeholder management skills. Both the what and the how matter to us: explaining requirements and processes is key, but first comes the critical step of gaining stakeholder buy-in. You’ll build strong relationships based on trust and confidence, and have the ability to influence. WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: Jakarta Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for navigation safety and voyage planning, including chart corrections and publications Assists Chief Officer in cargo operations, inspections, and safety duties Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Lodz Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 6,000 specialists.    We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Requirements: ● Experience or exposure to invoice processing in EU ● Experience with Google Sheets, Google Docs or comparable alternatives from Microsoft ● Organizational & analytical skills ● Attention to detail ● Polish language; English level - B2 or higher ● Bachelor’s degree in Economics / Accounting or other relevant degree. ● Preferable: knowledge of Optima software, SAP Key responsibilities: ● Issuing various types of invoices, including domestic, international, proforma and advance invoices ● Issuing corrective invoices for sales, based on complaints, return documents, discounts or else ● Posting and recording of accounts payable ● Monitoring and control of accounts receivable, debt collection and documentation circulation ● Client communication ● Other tasks assigned by the Manager We offer: ● An opportunity to work in one of the most recognized and innovative security manufacturers ● An opportunity to take on new challenges, advance your career, and make a meaningful impact ● Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas ● A zero bullshit culture Join Ajax Systems!

Location: Kaunas, Remote Workplace: Hybrid Eneba is a marketplace trusted by 20M+ active users — and we're entering our next phase of scale. We're looking for a designer who doesn't just use AI tools but thinks in them: running research synthesis with AI, accelerating prototyping cycles, and producing handoff-ready specs that engineers can move on immediately.   We're looking for a Product Manager to join our New Horizons team to own delivery end-to-end for high-impact, early-stage product initiatives: turning priorities into scoped, sequenced releases and seeing them through to measurable outcomes. You'll work closely with engineering day to day, and partner across data, design, payments, risk and marketing to keep delivery moving and unblock your team when things get in the way. This role is ideal for a PM who thrives in fast-paced, high-ownership environments and has a data-driven, execution-focused mindset. It's a high-impact seat: you'll shape how our initiatives actually get built and shipped, working closely with the people who define what we build to make sure it lands. Responsibilities: - Own delivery end-to-end for your product area — turn prioritized problems into scoped, sequenced releases your team can actually hit. - Scope ambiguous priorities into a clear v1: explicit in/out, non-goals, acceptance criteria, dependencies and risks called out before a line of code is written. - Build a realistic plan grounded in team capacity, estimates and dependencies — separate committed from aspirational, and re-plan calmly when things shift. - Keep delivery on track day to day: know what every engineer is working on, spot risk early from leading signals rather than the deadline, and unblock the team before small slips become big ones. - Define success metrics, guardrails and kill criteria before build; instrument what you ship; roll out in stages with a clear decision point at each one. - Communicate progress honestly, including when something slips — with options, not just status. - Work with engineering as a peer: understand trade-offs, challenge estimates and technical approaches with substance, know when to stay out of the “how.” - Partner across stakeholders to align priorities and push back on scope or timeline with data when it’s warranted. Requirements: - 3+ years running delivery for a team of 3-5 engineers — planning, estimation, release management, incident response. - A track record shipping integration-heavy or transactional systems: marketplaces, payments, trading, logistics, or platforms with real external dependencies. - Ownership of outcome metrics, not just output — you can give baseline, target and actual on releases you’ve personally driven. - Comfort working directly with engineers: can read an architecture trade-off, challenge an estimate, tell a two-sprint problem from a five-sprint one. - Experience turning ambiguous priorities into a scoped plan without waiting for someone else to hand you a finished roadmap. #LI-DNP What it’s like to work at Eneba - Opportunity to join our Employee Stock Options program. - Opportunity to help scale a unique product. - Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. - Paid volunteering opportunities. - Work location of your choice: office, remote, opportunity to work and travel. - Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. Please attach CV's in English. To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Responsibilities Lead and develop a team of 5–8 recruiters , conducting regular 1:1s, performance reviews, and individual development planning. Drive team performance and engagement , managing workload, motivation, retention, and challenging performance situations.

Location: London, United Kingdom Workplace: onsite Job Overview Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers. London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support. About LCCA At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers. Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential. About the Role You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience. Key Responsibilities Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6. Create inclusive learning environments for students from diverse educational and cultural backgrounds. Use digital learning technologies and industry-relevant materials to enhance student engagement. Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching. Design, administer and mark assessments in line with institutional regulations. Provide timely, constructive and developmental feedback to students. Participate in moderation and standardisation activities and support academic integrity. Support student retention, progression and achievement, referring students to additional services where appropriate. Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards. Incorporate employer engagement, guest speakers, field visits and live projects where appropriate. Engage with student feedback, quality assurance processes and continuous improvement activity. About You You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development. Essential Requirements Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience. Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent. Experience teaching across Levels 4 to 6. Ability to use digital learning technologies effectively. Commitment to inclusive teaching and student success. Strong communication and teamwork skills. Desirable Requirements PhD or professional doctorate in a related discipline. Fellowship of Advance HE (FHEA), or willingness to work towards it. Extensive industry experience within hospitality, events or a related sector. Experience in curriculum design and programme development. Research and publication record or evidence of scholarly activity. Experience supervising undergraduate research projects. Understanding of quality assurance processes and academic regulations. Why Join LCCA? Inspire the next generation of hospitality and event professionals. Bring your industry experience directly into the classroom. Work with a diverse and ambitious student community. Contribute to curriculum development and innovative learning experiences. Access ongoing professional development, training and mentoring. Build your academic career within a growing Higher Education institution. What We Offer Competitive salary and annual leave entitlement. Pension scheme and Season Ticket Loan, subject to eligibility. Vision Express Eye Care Vouchers. Professional development and training opportunities. Employee wellbeing support and counselling services. Employee discounts and rewards platform. Refer-a-friend scheme, career progression opportunities and staff networking activities. Career Development and Progression At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities. Our Approach We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at collegedivisionrecruitment@gus.global . Right to Work Applicants must have the right to work in the UK. Additional Information LCCA operates seven days a week, so evening and weekend working may be required on a rota basis. Apply Now Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers. Click Apply to submit your application.

Location: Ho Chi Minh City, Vietnam Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: EMEA; Portugal; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 The Role   Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region. Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members. Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way. Key Responsibilities You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless. - Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes; - Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process. - Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics; - Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations; - Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners; - Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency; - Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date; - Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning. Core Requirements - 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration. - Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows. - Experience supporting employees or customers across multiple countries, regions or employment jurisdictions. - Exposure to employment practices within EMEA is strongly preferred. - Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times. - Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information. - An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions. - Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question. - Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently. - Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions. - Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information. - Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team. - Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities. - AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence. You’ll also need - A reliable home internet connection, or the ability to obtain one. - Fluent English language skills. - The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Customer Success Operations Specialist - Location: Espoo, Finland - Department: Customer Success, Missions Line of Business - Reports to: Director, Customer Success, Missions - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up. You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.     WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk. - Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts. - Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups. - Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats. - Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment. - Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current. - Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap. - Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.   WHAT WE’RE LOOKING FOR Must haves: - Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology - Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones - Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders - Excellent written English for agendas, pre-reads, minutes and executive summaries - Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools - Discretion with sensitive customer information - A structured, calm way of working when priorities shift and several reviews run in parallel - Hands-on use of automation or AI tools to cut manual reporting and follow-up   Nice to haves: - Experience in space, defence, government or other regulated programs - Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer - Finnish or other languages   APPLICATION PROCESS - Recruiter interview - Hiring Manager interview - Peer Interview - Take home task + presentation - Interview with SVP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Kazakhstan; Dubai Workplace: hybrid The Role: We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives. The main responsibilities of the position include: Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management Establish best practices for client communication, follow-up, and retention across the team Ensure accurate CRM maintenance and high standards of client data quality and documentation Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role Fluent Kazakh and Russian speaker . English knowledge is a must Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Very good people management skills Computer literate Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Responsibilities: — Remote work. — Flexible start of the working day. Flex Databases is a SaaS eClinical platform designed for managing clinical trials and various business processes in the pharmaceutical industry.

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior Frontend Engineer who cares deeply about performance, architecture, and building systems that scale. You will work across two complementary product areas: - A high-load, mobile-first web platform where SSR, rendering strategy, and Core Web Vitals are critical - Internal builder, CMS, and analytics products that require complex editors, forms, and state-heavy interfaces This role combines frontend platform engineering with advanced application development, requiring strong ownership of architecture, performance, and user experience. KEY RESPONSIBILITIES - Build and evolve high-performance web applications across game hubs, CMS, and analytics products - Design scalable frontend architecture, reusable UI systems, and developer-friendly foundations - Optimize rendering, caching, and application performance for high-load environments - Develop complex editor experiences, forms, dashboards, and state-heavy user interfaces - Ensure code quality through testing, observability, and engineering best practices REQUIRED QUALIFICATIONS - 5+ years of frontend development experience - Strong React expertise and modern frontend architecture practices - Production experience with Next.js, SSR, and React Server Components - Experience building complex SPA applications, including editors, dashboards, CMS, or similar state-heavy products - Strong performance optimization skills (Core Web Vitals, profiling, caching, rendering strategies, bundle optimization) - Experience with TanStack ecosystem (React Query and related tools) - Experience with Tailwind CSS and Vite - Experience designing reusable UI systems, components, and frontend architecture - Strong testing culture and maintainable engineering practices PREFERRED QUALIFICATIONS - Experience with schema-driven forms (Zod or similar) - Experience with BaseUI, Radix, or similar component systems - Experience with Bun - Background in gaming, entertainment, or high-traffic consumer products WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

• Design complex contract review and due diligence tasks. • Develop regulatory compliance and risk assessment scenarios.

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Employer: Nebius DC Oy, Business ID 2541661-9 Job title: Data Center L1 IT Technician Primary work location: Lappeenranta data centre Temporary work location: Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational Department: Data Center IT Infrastructure Number of positions available: 4 Ideal start date: February – April 2027 The role As an Data Center L1 IT Technician , you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations. You’re welcome to work at our data center. Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site. Please note that this is a shift work (day & night shift). Your responsibilities will include: Monitor and support the IT infrastructure as a shift worker (day & night shifts). Diagnose and resolve issues related to server and network hardware within the data center. Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements. Manage and maintain fiber optic and patch cable connectivity. Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation. Collaborate with internal teams to resolve technical and operational issues. Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance. Requirements: Solid understanding of server and networking equipment. Practical, hands-on experience with server hardware, network switches, and fiber optic cabling. Proven ability to diagnose and resolve hardware-related issues. A proactive, responsible, and results-driven work attitude. It will be an added bonus if you have: Valid Category B driving license. Basic knowledge of the Linux operating system and familiarity with command-line tools. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.