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Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire. As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design. RESPONSIBILITIES - Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member. - Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord. - Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features. - Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team. - Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage. QUALIFICATIONS - 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app. - Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug. - Exceptional written communication: warm, concise, and human, even under pressure. - Absolute discretion: for high value users, privacy and trust are the product. - Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase. - Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself. - Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job. - Nice to have: experience serving high net worth clients at an exchange or brokerage. - Nice to have: hands on experience with Zendesk and AI support tooling. - Nice to have: fluency in more than one language, or an active Phantom user with real on chain history. The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.   Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD This role owns how Higgsfield measures its product - from the first sign-up to whether people come back. You are the measurement owner for onboarding, first generation, the paywall, plans and credits, and retention. Product managers ship fast here - your job is to make sure they ship knowing. You make sure: - Every product decision has a number attached to it before it ships and after it ships - Experiments are designed to be readable, and then read honestly - including when the answer is “this didn’t work” - The events the product emits can be trusted; you own the definition, not just the query - A PM gets an answer in hours, not next sprint You are the person who decides what “it worked” means. WHAT YOU WILL DO Product measurement - Own the core product metrics: activation, first-generation success, generation depth, free→paid conversion, repeat usage, retention by cohort and segment. - Define each metric once, write the definition down, and hold the line on it - one definition across dashboards, decks, and Slack. - Instrument new features before launch, with product and engineering: which events, which properties, what success looks like, when we call it. - Watch the health of the event stream itself - tracking drift, double counting, missing parameters, naming breakage and find the problem before a decision gets made on top of it. Experimentation - Design A/B tests properly: hypothesis, one primary metric, unit of randomization, MDE, sample size, run length, guardrail metrics. - Read them honestly: significance, peeking, novelty effects, sample-ratio mismatch, segment heterogeneity. - Separate “we proved this works,” “we proved this doesn’t,” and “we can’t tell from this test” - and say which one out loud. Product & monetization analysis - In-product funnel work: onboarding and quiz, first generation, paywall, checkout, plan choice, credit top-ups. - Pricing and packaging analysis: plan mix, credit consumption, unit economics per generation, margin by feature and by model. - Feature adoption and its real effect on retention and revenue — separating “users who do X retain better” from “making people do X improves retention.” - Behavioural segmentation: casual creators vs corporate/B2B, new vs returning, by model and by use case. Mixing them hides everything that matters. Making it usable - Build the few dashboards PMs actually open on their own — decision-shaped, not comprehensive. - Write short readouts a non-analyst can act on. Visualize data for humans, not for other analysts. - Automate recurring reporting so your hours go to new questions, not refreshes. - Work in SQL, Python, BigQuery and product analytics tools. We use AI heavily - resourcefulness beats syntax. WHO WE'RE LOOKING FOR We're looking for an analyst with opinions. You should have: - Strong SQL: window functions, cohorts, funnels and retention on raw event data, without help. - Python at working level for analysis (pandas, notebooks). Entry level is fine - we use AI heavily. - Real experimentation experience: you have designed tests, run them, and killed features with the results. - Statistical honesty: you know what a p-value does and does not entitle you to say, and you have refused to call a flat test a win. - Understanding of subscription + one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, deferred value of unspent credits. - The instinct to check the instrument before explaining the movement - a surprising number is a claim, not a fact. - Ownership: you decide what's worth analyzing, you chase the fix, you follow the recommendation to a shipped change. - Clear written and spoken English, B2+. Backgrounds that often do well: - Product analysts from consumer subscription or PLG products - Growth/BI analysts who moved into product and stayed - Early-startup analysts who built product measurement from zero - Data scientists who got tired of models and want decisions WHAT THIS ROLE IS NOT This role is not a fit if you: - Wait for a ticket to tell you what to analyze - Want to build models more than you want to change decisions - Need a data engineering team and clean tables to exist before you can start - Would report a lift you don't believe in because a stakeholder wants it - Need perfect data before you can say anything useful - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.   WHAT THIS ROLE MEANS AT HIGGSFIELD Right now we treat 25M+ people as one user. The same paywall, the same discount, the same lifecycle email, the same retention effort. And we mostly conclude that a campaign worked by looking at what the people we sent it to did next — which is not the same thing. This role makes the company act per user, and know what that action was worth. You own both halves of that: the models that decide who we aim at, and the causal reads that say whether it landed. Who is about to leave. Who will come back on their own without us spending anything. Whose decision a discount actually changes. And what a payer is worth over their life, once the discount, the refunds and the compute they consume are all inside the number. You make sure: - Discounts and credit vouchers go to the people whose behaviour they change, and nowhere else - We know who is about to churn early enough to do something about it — and we know whether the something worked - Lifetime value is a number we can defend by cohort, by plan and by the discount a cohort was acquired on, not one blended average that hides all three - Every model and every campaign has a holdout behind it, so we can always state what it is worth in money WHAT YOU WILL DO Churn, retention & lifecycle propensity - Build churn and downgrade prediction for subscribers, and repeat-purchase propensity for one-time credit-pack buyers — two different machines, not one model with a flag on it. - Know the difference between a model that predicts churn and a model that reduces it. AUC earned by detecting users who already stopped using the product is worth nothing. - Hunt leakage relentlessly. Cancellation-adjacent features will hand you a beautiful offline number and a useless system. - Pair every score with an intervention and a holdout. The deliverable is a retained user, not a ranked list. Uplift modelling & offer targeting - Own incrementality on everything we aim at a user: discounts, credit vouchers, trials, upgrade prompts, win-back campaigns, retention saves. - Model uplift, not propensity.Targeting the users most likely to convert spends margin on people who were going to convert anyway; the entire value of this work is finding the users whose decision the offer changes. - Design the randomized holdouts that make uplift trainable and measurable in the first place, and keep them running permanently — including the ones marketing will ask you to switch off. - Respect the guardrails. An offer model optimizing conversion alone will happily find the accounts that convert at negative gross margin, and it will find the abuse rings first. Margin and abuse signals are constraints on the objective, not a later cleanup. - Work with Legal on what may be personalized. Personalized pricing and discounting touches consumer-protection and consent rules in several of our markets — you should want that conversation, not route around it. Lifetime value & payer economics - Own LTV: cohort-based, censored honestly, stated on contribution margin rather than gross revenue, and split by plan, segment and acquisition discount. - Model the parts that actually move it — refunds and chargebacks, credit breakage and expiry, plan migration and downgrades, and the compute an unlimited plan consumes. - Make it a decision input, not a slide: what we can pay for a user, which discount depth pays back, which plan we should stop selling. - Keep it current and versioned. A stale LTV curve is worse than no curve, because people act on it. Experimentation & causal measurement - Design and read the experiments behind pricing, packaging, offers and lifecycle — with the product analytics team, not in parallel to it. - Reach for the right tool when a clean experiment is impossible: difference-in-differences, matching, switchback and geo tests, synthetic control — and name the assumption each one is buying. - Separate "users who do X retain better" from "making users do X improves retention." Every time, out loud. - Kill your own results. A finding that doesn't survive a second look should die at your hands, not in a board deck. How we ship - Own the work end to end: framing the decision, features, training, evaluation, the scored audience landing in the tool that sends the offer, monitoring, retraining. - Models ship as batch scores and policy rules into lifecycle tooling, the paywall and pricing — plus the readout that says what they earned. There is no real-time serving stack to babysit. - Monitor for drift. New model launches, price changes, discount campaigns and seasonality all move the ground under a deployed score. - Write down what each model is worth, in money, and keep that number current. WHO WE'RE LOOKING FOR - Experience shipping models that changed what the business did to real users— a targeted campaign, a pricing rule, a retention programme. Notebooks and offline benchmarks are not this. - Depth in at least two of: churn and propensity modelling, uplift & causal ML, LTV and subscription economics, experimentation at scale. - Genuine causal literacy: randomized holdouts, incrementality, Qini and uplift curves, selection effects, and why a lift measured before-and-after is usually not a lift. - Strong SQL and Python: cohorts, funnels and retention on raw event data without help; gradient boosting; and the boring parts — feature pipelines, retraining cadence, a scoring job that runs on a schedule and doesn't rot. - Understanding of subscription plus one-time purchase mechanics: recurring vs one-off revenue, refunds, plan changes, the deferred value of unspent credits, and why revenue and margin disagree about the same customer. - Commercial judgment: you name the decision and the metric before you pick the model, and you know when the answer is a rule rather than a model. - Pragmatism. A segment rule shipped this month that lifts retention beats a two-quarter uplift platform. Then you replace the rule. - Clear written and spoken English, B2+. Backgrounds that often do well: - Growth, retention or monetization data scientists from subscription, gaming, fintech or e-commerce — anywhere offers and churn are modelled with real money attached - CRM and lifecycle data scientists who owned campaign targetingandits incrementality - Causal inference and uplift specialists who ship policies rather than papers - Strong product analysts who moved into modelling and kept the decision instinct WHAT THIS ROLE IS NOT This role is not a fit if you: - Want to train or fine-tune generative video models — that's what our R&D ML Engineer roles do, and they're open - Want to own a recommender or a serving stack — ranking is not in this role's scope today - Would target an offer at the users most likely to buy and call it personalization - Report a lift from a before-and-after comparison, or from comparing the users you targeted to everyone you didn't - Optimize AUC and hand the score to someone else to work out what to do with it - Need clean labelled data, a feature store and an experimentation platform to exist before you can start - Want predictable 9–5 workdays HIRING PROCESS We move fast: - Screening call (30 min) - Technical interview & case study (1 hour) - Practical home task (7 days) - Team interview (60 min) - Paid on-site trial (1 month) WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT ORGANIC GROWTH MEANS AT HIGGSFIELD Organic growth here is the set of channels that convert without media spend: search, AI assistants, and the content ecosystem they pull from. The channel has already brought in $2M in under a month, and conversion keeps climbing. So this isn't an experiment in the dark. It's a proven channel that nobody has figured out how to scale yet, because the rules are still being written. Millions of people now ask ChatGPT, Claude, Gemini and Perplexity which tool to use instead of typing it into Google. What those answers say about Higgsfield decides who discovers us and whether they choose us. An Organic Growth Manager here is a high-agency operator who: - treats SEO, AEO and GEO as one channel, not three disciplines; - turns observations into hypotheses, tests them, and scales what moves the number; - builds systems and automations instead of doing the same research by hand every week; - moves work through adjacent teams, not just through their own hands; - owns the line from visibility to sign-ups, not just rankings. WHAT YOU WILL OWN Visibility across search and AI assistants - Understand how Higgsfield and competitors appear across Google and across LLMs — and why; - Map how people actually ask for products in our category, and identify the queries worth winning; - Find the gaps and the weak spots, including results that currently work against us. The source ecosystem - Understand which sites, communities, creators and formats different engines trust and retrieve; - Shape what information exists about Higgsfield online and how our category gets described; - Work with content, product and external partners to turn that into things that actually get published. Measurement and experimentation - Connect visibility, citations, traffic, sign-ups and revenue — the channel is judged on conversion, not vanity metrics; - Build lightweight systems (Sheets, APIs, scripts, automation tools) to cut manual work; - Continuously test new sources, formats and tools as the engines evolve. WHO WE'RE LOOKING FOR We don't require experience in AEO or GEO — almost nobody has it. We care about how you solve unfamiliar problems, and about what you've already delivered somewhere else. Must-have - A measurable result you can walk us through. Which metric you moved, by how much, and what part of it was yours; - You turn data into decisions — and can explain why that decision and not another - Technically curious: you figure out new tools, systems and data on your own; - Has built or automated something before, rather than doing the same thing by hand every week; - Can move work through adjacent teams and external sites, strong cross-functional and partner skills - Fluent English, and comfortable working with content when needed; - High ownership: you don't wait for a task list, you understand the goal and figure out how to get there; Good to have - Experience in SEO, growth, analytics, content, engineering or automation; - Familiarity with LLM retrieval, RAG, or technical SEO; - Your own project, product or business — anything you built without a brief; - Strong understanding of the GenAI ecosystem. WHAT THIS ROLE IS NOT - It's not a channel with an existing playbook to execute; - It's not a role where someone hands you a task list; - It's not a fit if you prefer strategy over execution, or want predictable 9-to-5 workdays. THE DEAL - Competitive salary in USD, reviewed as you grow; - On-site role in Almaty, Kazakhstan; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us;

Location: Dublin, IE About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As one of the founding Startup Account Executives in EMEA, you’ll pioneer the adoption of safe, frontier AI across the region by securing strategic deals with some of the fastest growing technology companies in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll build Anthropic's presence across EMEA's dynamic startup ecosystem, continuously refining our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. As an early member of our EMEA sales team, you'll help establish Anthropic's commercial foundation in the region while advancing the ethical development of AI technology. Responsibilities: Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases, collaborating cross-functionally to differentiate our offerings and sustain a competitive edge Inform product roadmaps and features by gathering customer feedback and conveying market needs, providing insights that strengthen our value proposition and enhance the customer experience Help define our regional GTM operations and sales methodologies by incorporating learnings into playbooks, templates, and best practices You may be a good fit if you have: 5+ years of technical sales experience with a proven track record of driving adoption of emerging technologies with a consultative, solutions-oriented sales approach, preferably across EMEA markets Familiarity working within complex sales cycles, selling to technical stakeholders, and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Success as a strategic business advisor, deeply understanding the needs of startup founders and creating innovative solutions that align with their vision and help them succeed Exposure to negotiating complex, customized commercial agreements with multiple stakeholders Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €155.000 — €205.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE  As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities. You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements. This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.   WHAT YOU WILL DO   Operating System & Automation - Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE. - Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP. - Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team. Value Intelligence & ROI - Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value. - Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value. - Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence. Processes, Ways of Working & Cross-Functional Collaboration - Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle - Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel. - Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.   WHAT WE'RE LOOKING FOR - 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering. - Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. - Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities. - Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities. - Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments. - Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems. - Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions. - Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges. - Native-level fluency in English; additional European languages are a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote, EU Workplace: remote About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the Role We're hiring a Staff Backend Engineer to build the backend infrastructure behind Aave App, a consumer savings app that makes onchain financial products simple, secure, and intuitive, and the vault products that power it. The role focuses on the systems between blockchain protocols and the consumer experiences built around them. This includes account and wallet services, transaction orchestration, vault management, monitoring and rebalancing, partner vault integrations, high-reliability blockchain indexing, balances and yield data, funding and withdrawal flows, notifications, and performant, well-documented APIs for mobile and web clients. You'll own a broad technical area with high ownership and turn ambiguous product goals into reliable production systems. Correctness, security, and operability are critical: the services you build will support customer transactions, sensitive account flows, user funds, and financial data across both onchain and offchain infrastructure. You'll also work closely with Quant Engineers, who own the financial models, assumptions, and calibration behind vault allocation and rebalancing, and with smart contract engineers, who own onchain integration and enforcement. Backend owns the production systems, data pipelines, and services that run those models. How you can make an impact: Design, build, and operate backend services for Aave App across onboarding, funding, savings, vaults, withdrawals, portfolio data, and customer communications Build vault management, monitoring, and rebalancing systems, including partner vault integrations, and work with Quant Engineers to turn reviewed allocation models into reliable production services Build transaction-orchestration and high-throughput indexing services that safely prepare, submit, monitor, and reconcile onchain activity across its full lifecycle Integrate with smart contracts, RPC providers, account infrastructure, payment partners, and other external services, designing for degraded dependencies and partial failure Lead technical reviews for high-value systems and improve testing, observability, alerting, incident response, and deployment practices across the backend codebase Work closely with mobile, web, product, design, protocol, smart contract, quant, security, data, and operations teams to deliver coherent consumer experiences Raise the engineering standard through hands-on delivery, pragmatic architecture, clear documentation, and review that helps other engineers grow Let's connect if you have: 6+ years of backend engineering experience, including ownership of complex production systems Strong backend programming skills. Production experience with Rust is highly desirable, but we'll also consider strong systems experience in Go, C++, Zig, or Java Experience building distributed, event-driven, or data-intensive systems with clear reliability and performance requirements Strong knowledge of API/GraphQL design, PostgreSQL or another relational database, caching, queues, and observability Experience with blockchain systems or other financial infrastructure involving real capital, particularly transaction signing, private-key or key-management flows, wallet infrastructure, and onchain transaction lifecycles, is highly desirable Strong judgement around threat modelling, sensitive data, permissions, and the operational risks of systems handling financial value Nice to haves: Experience reading smart contracts and integrating with EVM-compatible networks, smart accounts, account abstraction, bridges, vaults, or DeFi protocols Experience designing constraint, optimization, solver, or allocation systems Experience building consumer fintech, savings, wallet, exchange, or payments products at meaningful scale Experience with cross-chain indexing, large-scale data ingestion, Kafka, ClickHouse, or similar infrastructure Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.

Location: Berlin (Germany) Marketing Operations Manager - Join Our Innovative Team at thinkcell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We are seeking an experienced Marketing Operations Manager to join our Revenue Operations team as the dedicated Marketing Operations partner. In this role, you will work closely with Marketing leadership to design scalable processes, optimize campaign operations, and translate business strategy into operational execution. As part of the Revenue Operations team, you will serve as the dedicated Marketing Operations partner, working closely with Marketing leadership, GTM Systems, and other Revenue Operations functions to design scalable processes, optimize campaign operations, and ensure our marketing technology, data, and reporting support the company's continued growth. Key Responsibilities: Serve as the primary Revenue Operations partner for the Marketing organization. Participate early in planning for new marketing initiatives and campaigns. Identify risks, dependencies, and downstream impacts before execution. Own campaign operations governance, prioritization, and delivery oversight. Oversee campaign execution across email, webinars, forms, landing pages, and lifecycle programs. Ensure marketing campaigns comply with applicable privacy regulations, consent requirements, and email marketing best practices. Partner with Revenue Operations and GTM Systems to improve automation, lead management, and marketing processes. You will be great for this position if you have Bachelor's degree in Marketing, Business, Communications, or a related field. 5+ years of Marketing Operations experience. Experience partnering directly with Marketing leadership. Strong understanding of Salesforce Marketing Cloud, Salesforce Sales Cloud and marketing technology ecosystems. Experience with campaign operations, lifecycle marketing, and lead management. Strong project management and stakeholder management skills. Excellent analytical, communication, and problem-solving abilities. Ability to balance strategic thinking with operational execution. Preferred Qualifications Experience supporting global marketing organizations Experience with reporting and marketing analytics Knowledge of marketing compliance and data governance Experience leading process improvement or change management initiatives Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Metro Manila; Armenia; Cyprus; Serbia; Bangkok; Kyrgyzstan; Kazakhstan; Uzbekistan; Georgia Workplace: Hybrid 📍 Manila, Philippines | Relocation required Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll lead the Finance side of the core banking system project — turning accounting needs, regulatory obligations, and product-administration realities into system requirements, and delivering against them. What you'll do: - Lead the core banking system project from the Finance side: own the plan end to end — scope, milestones, dependencies, and risk tracking — and act as Finance's subject-matter voice across vendor selection, design, and rollout. - Run UAT, data-migration validation, and cutover planning from the Finance side, coordinating closely with IT/Engineering and vendors. - Connect the dots across Finance, IT/Engineering, and Compliance — surfacing regulatory gaps tied to system limitations and helping close them, and keeping Finance leadership informed on progress, risk, and dependencies. What you'll own: - Turn accounting needs, regulatory obligations (such as BSP/MORB), and product-administration realities into concrete system requirements, and manage delivery against them. - Build and drive the accounting-backlog remediation plan with real milestones, pulling in Finance colleagues and outside help where it makes sense. - Get month-end and period-end close and reporting, based on the core banking system, integrated directly with the GL — and keep it that way. - Take the Odoo accounting-automation work into properly owned, documented, controlled, and audit-ready process. - Identify and prioritise efficiency gains — automating manual entries, reconciliations, and reporting, using AI where it applies — to cut team effort and errors. - Contribute to IPO-readiness work wherever it touches financial systems and controls. What makes you a strong fit: - 10+ years of experience with a strong track record in finance/accounting project management. - A solid grip on accounting fundamentals and the close process. - Proven automation experience — you've led or driven process-automation initiatives, not just used automated tools — including practical Odoo (or a comparable ERP) experience for accounting automation. - Strong IT literacy: comfortable with system architecture, data flows, and technical requirements — enough to bridge Finance and IT/Engineering without a translator. - Strong project-management discipline: scoping, milestone tracking, risk management, and stakeholder communication across Finance, IT/Engineering, and Compliance. - Ability to turn messy, ambiguous problems into a plan with real milestones. What we offer: OWNERSHIP AND FLEXIBILITY - Stock option plan — four-year vesting with a 25% cliff after the first year - Hybrid-first work environment - Company-provided tools and equipment - Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene HEALTH AND TIME OFF - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days - 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila RELOCATION AND FAMILY SUPPORT - Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics - Reimbursement of eligible pet relocation expenses - USD 2,500 per year for flights home - Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18 GROWTH AND TEAM EXPERIENCE - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. WHAT YOU WILL DO - Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported. - People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests. - Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure. - Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you. - Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too. - Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not. - Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask. PERKS AND BENEFITS - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Marketing Manager within Demand Creation Hub. About the job Twilio is experiencing significant growth, and we are seeking a dynamic and results-oriented Digital Marketing Manager to drive demand creation and acceleration for Twilio's CPaaS portfolio. Reporting to the Digital Marketing Director of APJ,  you will be instrumental in designing and implementing the digital strategy focused on building pipelines across direct sales and self-serve motions. In collaboration with Campaign Management, Product Marketing and Sub-Regional Field Marketing teams, orchestrate the effective channel mix to amplify regional campaigns and targeted programs to generate quality demand, deepen engagements and drive growth. Responsibilities In this role, you’ll: Digital strategy: Collaborate with campaign team to orchestrate digital journey for amplification of Global/ Regional campaigns into target markets and audiences. Partner with Field Marketing teams to understand sub-regional needs, provide strategic digital advice and tactical support to strengthen brand or deepen engagements through all digital channels. Design and activate Account-based marketing campaigns that support customer lifecycle and retention Campaign Management and Execution: Plan, execute, and optimise multi-channel digital marketing campaigns across search, display, paid social, email, programmatic and SEO Digital Channel Optimisations: Drive channel optimisation strategies to maintain efficiencies, scalability and establish best practices. Structured documentation and processes to foster ease of collaboration Project management and prioritisation: Effectively manage priorities, ensuring timely delivery of projects with accuracy and quality. Market Insights: Stay on top of digital marketing trends across APJ region and bring fresh ideas to test and scale. Performance insights and optimisations: Monitor, analyse, and report on KPIs (CPL, ROAS, CTR, conversion rates, engagement) using tools like GA-4, Salesforce, Tableau and Looker. Contribute to developing and maintaining reporting frameworks that can inform strategic decisions and ongoing campaign optimisations with actionable insights. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree in Marketing, Communications, Business, or related field. 5–8 years of proven experience in digital marketing, ideally within B2B or Technology industry across Asia Pacific Strong understanding of digital channels and tools: SEM, SEO, paid media, social, email, programmatic, 6Sense, Demandbase, content marketing and more Hands-on experience with analytics and CRM/marketing automation platforms (e.g., GA-4, Marketo, Salesforce) Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment Strong communication and copy-editing skills in English Able to adapt strategies to diverse regional markets and different audiences Excellent relationship, partnering, and collaboration skills, with experience working cross-functionally with global, regional and local marketing and product teams to align on marketing media strategy and business goals EMPOWER OTHERS: Track record of building teams, directly or indirectly, and ensuring your team has the guidance, support, systems, and tools to be successful in the role BE AN OWNER: Run and expand a best-in-class regional Demand Creation Hub that emphasises personal development. BE INCLUSIVE: Work closely with the Digital Marketing Director and the broader marketing team when planning and ensure marketing investments are maximised to deliver highest RoI to the business RUTHLESSLY PRIORITISE: Track closely on regional KPIs while managing sub-regional digital channel and activation requirements NO SHENANIGANS: Work with Marketing Analytics to build a cadence of robust, trusted regional demand creation reporting and proactively address any gaps against regional targets. WEAR THE CUSTOMER'S SHOES: Build a demand creation team that is consistently building world class experiences through the quality of the content we produce and the digital engagement experiences we deliver across all digital touchpoints in their journey. Work diligently to advocate for local customers with resources at the Global level across Growth Strategy, Web, Field and Campaigns teams. DON’T SETTLE: Identify areas of improvement and opportunity and address them one by one, establish the relationships needed to advocate for your team, while consistently prioritizing region needs and balancing resources and capabilities to implement. DRAW THE OWL: Scale your  team to their top abilities with creativity, prioritization, and excitement, think outside of the box to deliver the business needs today while thinking about hyper growth. Build a team that lives on as a legacy. Location This role will be remotely based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra or Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Kyiv; Lviv; Vinnytsia Workplace: onsite Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.   Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide. Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you. Key Responsibilities: Security systems support and improvements: Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support. Security Monitoring & Incident Response: Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats. Conduction Security Assessments: Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation. Compliance & Governance: Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2). Consultancy & Support: Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction. Reporting & Strategy: Participate in preparation of reports for management, definition and description of security strategy. Required Technical Skills & Qualifications: Experience: 5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation. Core Proficiency: Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti). Domain Knowledge: Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST). Security assessment: Practical experience performing IT systems and application security assessments and reports preparation. Security governance: Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation. Language Proficiency: Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners. Preferred Skills & Certifications: Certifications: Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued. Frameworks: Practical knowledge of ISO 27001 organizational controls implementation. Why Join Us: Impact: Take ownership of security projects from concept to deployment. Culture: Work in a "zero bullshit" environment that values technical excellence and autonomy. Growth: Access to corporate English training and professional development/certification support. Health care: medical insurance. Beta Access: Get hands-on experience with new Ajax security systems before they reach the market. Innovation: Help shape the future of "Made in Ukraine" reliability.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We're hiring a VP of Sales to join our Business Development team based in London. In this role you will take ownership of business development in the Robotics / Warehouse / Logistics and Automotive / Manufacturing verticals. You’ll be at the front line of securing pre-sales, commercial agreements, strategic partnerships, and pre-orders for our robots. This is a high-impact role for someone hungry to grow quickly, hit ambitious targets, and accelerate their career in robotics and automation. WHAT YOU'LL DO - Execute ambitious sales strategies targeting Warehouse / Logistics and Automotive / Manufacturing clients. - Drive the full sales cycle: lead generation → pitching → negotiation → contract closure. - Secure pre-sales, commercial agreements, and strategic partnerships for robots still in development. - Develop and deliver compelling business cases & ROI analyses for potential customers. - Build relationships with key decision-makers and stakeholders in target industries. - Partner with product & engineering to align solutions with customer needs. - Track market trends and competitor activity to refine go-to-market approaches. WHAT WE'RE LOOKING FOR - Bachelor’s or Master’s degree in Business, Engineering, or a related field. - Background in robotics, automation, or advanced manufacturing technologies. - 3-5 years’ experience in business development in Robotics/Warehouse/Logistics or Automotive/Manufacturing. - Demonstrated success in reaching or exceeding sales targets, especially with complex or technical products. - Strong network in the relevant industries and a track record of securing strategic partnerships. - Exceptional negotiation, communication, and presentation skills. - Expertise in calculating ROI and developing bulletproof business cases. - Strong analytical and problem-solving skills with a results-driven mindset. - P&L management and financial modeling experience. - Ability to thrive in a fast-paced, high-pressure environment. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Zürich, CH About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team The Security team protects Anthropic's AI systems and maintains the trust of our users and society. About the Role At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. As a Research Engineer, you'll help to safely advance the capabilities of our models in incident response, security analysis, vulnerability remediation, and other areas of defensive cybersecurity. This role blends research and engineering, requiring you to both develop novel approaches and realize them in code. Your work will include designing and implementing RL environments, conducting experiments and evaluations, delivering your work into production training runs, and collaborating with other researchers, engineers, and cybersecurity specialists across and outside Anthropic. This role requires ML experience combined with domain expertise in cybersecurity. You might be an ML researcher with a history of cybersecurity work, or a security professional with a background in ML. Responsibilities Partner with researchers and safety teams across Anthropic to understand their analytical needs and build solutions Develop agentic integrations that allow AI systems to autonomously investigate and act on analytical findings Contribute to the strategic direction of the team, including decisions about what to build, what to partner on, and where to invest This role may require participation in an on-call rotation. You may be a good fit if you Have experience with machine learning. Have experience in cybersecurity research. Have strong software engineering skills. Can balance research exploration with engineering implementation. Are passionate about AI's potential and committed to developing safe and beneficial systems. Strong candidates may also have Professional experience in security engineering, fuzzing, detection and response, or other applied defensive work. Experience participating in or building CTF competitions and cyber ranges. Academic research experience in cybersecurity or other experimental & research background. Familiarity with RL techniques and environments. Familiarity with LLM training methodologies. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. WHAT ARE WE LOOKING FOR: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment. - Great communication skills and ability to interact effectively with a wide range of stakeholders - Experience working in agile environments and delivering high-quality code within tight deadlines - Excellent problem-solving skills and the ability to work independently as well as part of a team - Payments or financial knowledge is a plus, but not a necessity   How you’ll make an impact - Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community. - Define and design loosely coupled, scalable systems in a wider microservices using industry best practices. - Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout. - Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems. - Build, own and operate your systems to the highest levels of resilience and service. - Mentor junior team members and assist in their technical development Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. The Tax & Compliance Manager will be responsible for overseeing the company’s direct and indirect tax obligations across multiple jurisdictions while ensuring ongoing compliance with international tax regulations and reporting requirements. The role combines strategic oversight with operational execution and requires someone comfortable working in a fast-paced international environment. The successful candidate will manage global VAT/sales tax matters, corporate tax coordination, regulatory tax compliance, and support business initiatives from a tax perspective. Responsibilities Direct Tax Coordinate corporate income tax compliance Work with external tax advisors and accountants on tax filings and reporting Support annual audits and tax provisions Monitor tax exposures and identify tax risks Assist with transfer pricing coordination and inter-company arrangements Review tax implications for new business initiatives Indirect Tax Manage global VAT/sales tax obligations mainly for B2C operations Ensure proper tax treatment for customer transactions and invoicing Monitor international indirect tax developments and regulatory changes Handle VAT registrations, filings, OSS requirements, and cross-border tax compliance Coordinate with Finance and Product teams regarding tax setup for new markets and payment flows Compliance & Regulatory Maintain global tax compliance calendars and filing deadlines Ensure documentation and records are maintained for audit readiness Coordinate with external advisors, auditors, and regulatory stakeholders Monitor changes in tax legislation and assess business impact Support compliance-related projects and internal process improvements Business Support Advise internal teams on tax-efficient operational practices Support treasury and payment-related initiatives from a tax perspective Participate in finance system and ERP improvement projects regarding Tax setups Assist with tax automation and reporting enhancements Support expansion into new operational structures You will thrive here if you have 5+ years of experience in tax, compliance, or international finance roles Strong knowledge of indirect tax (VAT/sales tax) Experience with international and cross-border tax matters Experience in B2C, fintech, payments, e-commerce, SaaS, or digital industries is highly preferred Ability to manage multiple jurisdictions and external advisors Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to work independently in a fast-paced environment Strong organisational and project management skills Nice-to-Have ACCA / ACA / CPA / CTA qualification ADIT (Advanced Diploma in International Taxation) qualification is considered a strong advantage Experience with multinational group structures Knowledge of transfer pricing principles Experience with ERP systems such as Business Central 365 Experience in high-volume transaction environments Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Benefits are provided in accordance with the company's policies and eligibility criteria. Recruitment process HR Interview Interview with the Hiring Manager Test assignment: Case Study Final interview with C-level team Job Offer

Location: Sofia, Bulgaria Director of Process Management (Full-Time; Hybrid; Operations) Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows. Key Responsibilities: Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement. Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards. Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects. Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases. Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains. Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides. Requirements Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists. BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro). Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators. Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption. Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs. Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.