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Location: United States Location: on-site, LC1 (OC21), Santa Ana / Costa Mesa, CA. What you'll do: · Manages the site Materials Review Board (MRB) process · Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials · Review Manufacturing Work Instructions and provide feedback · Support in providing clarification or go/no-go decisions to inspectors · Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts · Assist in the root cause analysis · Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner · Ensure data collection and entry is accurate and complete for the MRB process · Communicate the process performance and quality issues to key stakeholders to drive improvements · Track and report out MRB metrics on a weekly basis · Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers. · Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability. · Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers · Train technicians and inspectors to execute inspection plans and data capture in the process. · Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers · Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy. · Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer · Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality. · Stay current with new inspection technologies and techniques and recommend improvements to the inspection process Required Qualifications: · Must be a US citizen; must be able to obtain and hold a TS/SCI. · Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education · 5+ years of experience in manufacturing and/or a quality/engineering related role · Experience in a manufacturing environment supporting HW development and quality management · Proficiency with computer-aided design (CAD) software and inspection data management software. · Ability to work independently and as part of a team. · Attention to detail and strong organizational skills. · Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.) · Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD) · Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments. · Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc. · Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard · Experience with validation and testing assemblies and their components · Experience with communicating with suppliers and cross functional teams Preferred Qualifications: · Technical or Associates degree in related quality/mechanical/aerospace engineering field · Direct experience conducting First Article Inspection and Report for internal manufacturing · ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification · Existing work experience is low rate production manufacturing environment · Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T) · Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses) · Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD) · Experience with auditing processes and procedures in a manufacturing environment · Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams

Location: EMEA; Ireland; Portugal Workplace: remote In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.   Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence. We are looking for an organised,client-focused Sales Support Specialist to join Belkins' in-house sales team. The team is led by our Head of Sales - Tom, and built around Sales Executives who run demos and close deals, with BDRs generating new pipeline. You'll work alongside 1–2 Sales Executives to keep deals moving: joining client calls, handling contracts and onboarding new clients. Once a deal closes, you become the client's go-to contact, with room to grow into an AE or key-account role as the team scales. This is a fully remote role, open to candidates in the US or Europe who work full US business hours. WHAT YOU'LL DO • Be the client's trusted point of contact: answer questions and keep them moving • Onboard new clients from signed contract to kickoff • Prep and join demos and client calls ; send follow-ups with clear next steps • Prepare contracts and pay-per-meeting agreements, and track them to signature • QA contracts before they reach the client • Keep sales materials and templates up to date • Run re-engagement campaigns to past leads and hand warm replies to SEs • Keep the CRM accurate and segment leads • Spot gaps in a deal and escalate early WHAT YOU BRING • 1–4 years in a client-facing commercial role : SDR / BDR, account executive, account management, customer success or onboarding, ideally in B2B • Confident and presentable on client calls : you can lead a conversation, answer questions and handle objections • Highly organized and detail-oriented : no promise lost, no contract error • Experience guiding clients through onboarding, renewals or a buying process • A sales mindset : you understand how deals close and you've worked towards commercial targets • Fluent, professional English (C1+), with strong written communication • Comfortable using a CRM every day • Availability to work full US business hours NICE TO HAVE • Salesforce or HubSpot admin-level experience • Experience preparing contracts, proposals or order forms • Experience with email sequencing tools (HubSpot Sequences, Apollo, Lemlist or similar) • Background in a B2B agency, lead generation or SaaS company WHAT SUCCESS LOOKS LIKE • The SEs you support spend more time selling and close more deals • Old leads turn into new pipeline and closed business What's special about working at Belkins? - You'll be at the heart of a proven sales engine. Belkins has booked 250,000+ meetings for 1,000+ B2B clients, and now you'll help us win our own deals. - Room to grow: become clients' go-to contact, with a path to an AE or key-account role. - Real impact on revenue. Your work shows up directly in our Sales Executives' win rate and in deals closed from leads you bring back to life. - Ownership from A to Z. We start with "why", trust people to own their work end to end, and measure success by results. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Buenos Aires office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Cluj-Napoca, Romania Workplace: hybrid About Adapt   Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.     Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions. Overview At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes. Job Description Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives. Oversee SEO performance tracking and deliver actionable insights through advanced reporting. Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices. Help identify opportunities to further improve efficiency or quality of work delivered. Own the day-to-day delivery of SEO work against customer objectives. Lead comprehensive SEO audits, identifying and addressing technical issues. Manage and optimise on-page and off-page SEO campaigns. Develop and execute advanced keyword strategies for content optimisation. Oversee and refine link-building strategies to enhance domain authority. Analyse and report on SEO performance metrics, providing actionable insights. Stay updated with the latest SEO trends and algorithm changes. Required experience and background Ideally 2+ years experience in SEO. Any prior exposure to other digital marketing channels is a plus. Ability to work collaboratively with cross-functional teams. Up-to-date knowledge of SEO trends and algorithm changes. Advocate and demonstrable impact on insights and delivery. Ideal Skillset Ability to conduct comprehensive SEO audits and competitive analysis. Experience in leading SEO projects and initiatives. Strong data analysis skills to derive actionable insights and optimise strategies. Experience in developing and executing advanced keyword strategies.

Location: LATAM Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Asia Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

• Проводить базовые SEO-аудиты по чек-листам. • Работать с Google Search Console, Google Analytics, Screaming Frog, Ahrefs и др.

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Обеспечение бесперебойной работы оборудования в зоне ответственности отдела ИТ (компьютеры, принтеры, сетевое оборудование и т.п.); Подготовка рабочего места (настройка ПК, выдача доступов);

Ищем специалиста в Legal Department с опытом 3–5 лет в legal/compliance, желательно в fintech, financial services или brokerage. 🔹 юридическое образование.

Задачи: • Работа с коммерческими соглашениями и контрактами • Вопросы корпоративного и регуляторного характера • KYC/AML и проверка контрагентов • GDPR и защита данных • Лицензирование и регуляторные запросы • ICT и аутсорсинговые соглашения • Внутренние политики и документация по комплаенсу • Поддержка нескольких групп компаний в разных юрисдикциях Требования: • 3–5 лет релевантного юридического опыта • Диплом в области права • Опыт составления и проверки коммерческих договоров • Практический опыт в области комплаенса, KYC/AML и проверки контрагентов • Хорошее знание GDPR / защиты данных • Опыт работы с регуляторными требованиями в финтехе, финансовых услугах, брокерских или смежных технологических компаниях • Свободное владение английским языком (письменно и устно) • Практический, самостоятельный и ориентированный на бизнес подход Условия: • Конкурентная зарплата • Частная медицинская страховка • Поддержка при релокации • Помощь с адаптацией на Кипре • Компенсация спортивных и оздоровительных расходов • Занятия по греческому языку • Дополнительные льготы и комфортная офисная среда Дополнительно приветствуется опыт работы с регулированием инвестиционных фирм Кипра/ЕС, лицензированием, регуляторными подачами, сделками M&A или мультиюрисдикционными юридическими лицами.

Location: London, United Kingdom Workplace: on-site We are looking for an experienced Senior Paid Social specialist to join our client’s rapidly expanding Media team, based in London. In this role, you will own paid social strategy and execution across our client’s portfolio of affiliate and comparison site properties, working across multiple brands to enhance paid social performance and drive commercial growth in a highly regulated vertical. Key Responsibilities Plan, launch, and optimise paid social campaigns across Meta, Snapchat, TikTok, Reddit, X, Telegram, and emerging platforms, driving traffic to affiliate and comparison site properties across our brand portfolio Manage certification and whitelisting processes required to run compliant campaigns for a regulated/high-compliance vertical Own campaign performance end-to-end, creative testing, audience/segment strategy, bid management, and budget pacing against ROAS/ROI targets Run structured A/B testing on creative, ad copy, and landing pages to continuously improve conversion rates Forecast and manage paid social budgets across multiple markets and geographies. Build and manage retargeting audiences, including uploading and syncing CRM/first-party data lists to social platforms where compliant Partner closely with Affiliate Network and CRM teams to align paid social activity with broader acquisition and retention strategy across the network Stay current on each platform’s evolving compliance and advertising policy requirements for regulated verticals, flagging risk before it becomes a problem Use AI tools to streamline creative production and speed up testing cycles Minimum of 3 years’ hands-on paid social experience, with demonstrated experience running campaigns for affiliate or comparison site properties specifically, prior in-house experience at an affiliate business is required Experience working within a regulated or high-compliance vertical (e.g. gambling, sports betting, crypto), with direct experience navigating certification/whitelisting processes (Google, Meta, or similar) Strong hands-on experience across Meta, Snapchat, X, Reddit, and/or Telegram Comfortable managing budgets against ROAS/ROI targets across multiple markets and brands simultaneously Experience with retargeting and CRM/first-party data audience uploads Proficiency in data analysis, with the ability to turn campaign data into clear, actionable optimisation decisions London-based and able to work from our London office Nice to have: exposure to affiliate network management and/or CRM alongside paid social Experience with regulated US market of Sports Betting and Casino is considered an asset. What We Offer Competitive salary and performance-based incentives A collaborative and energetic team culture Team-building activities and company events Ongoing professional development and growth opportunities

Location: Spain Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About the Role We're looking for a senior Automation & AI Implementation Specialist to lead AI adoption, workflow automation, and process improvement across the firm. You'll audit existing workflows, identify inefficiencies, and independently design and implement AI-powered automations and integrations. This is a highly autonomous role for someone who has previous experience automating law firm operations and can identify what needs improvement without waiting for detailed instructions. What You'll Do Audit workflows across the firm and identify opportunities for AI, automation, and process improvement Design, build, and implement AI-powered workflows and automations Troubleshoot and improve existing automations that are unreliable or broken Build and maintain integrations across Clio, Lawmatics, Slack, Gmail, Dialpad, Hubstaff, and Agorapulse Develop workflows using Zapier and n8n, including more customized solutions when needed Use APIs and custom development to solve problems that existing tools can't handle effectively Leverage Claude Code and other leading LLMs to rapidly build, troubleshoot, and optimize automations, integrations, internal tools, and AI-powered workflows Own projects end-to-end, from identifying the problem through implementation, testing, and ongoing optimization Requirements Previous experience implementing automations and process improvements for law firms. Strong hands-on experience with AI implementation and business process automation. Strong experience working with LLMs such as Claude, ChatGPT/OpenAI, Gemini, or similar models to build AI-powered workflows and business process automations. Experience integrating LLMs into workflows through APIs, webhooks, n8n, Zapier, or custom development. Comfortable using AI-assisted coding tools to troubleshoot existing systems, write or modify code, connect APIs, and rapidly implement solutions. Hands-on experience with Clio and Lawmatics. Experience integrating Slack, Gmail, Dialpad, Hubstaff, and Agorapulse or comparable business platforms. Experience working with APIs, integrations, and custom software/internal tool development. Ability to independently identify inefficient workflows and determine the best technical solution. Strong troubleshooting skills with the ability to fix broken automations and integrations. Self-starter capable of owning projects from strategy through execution with minimal direction. Excellent English communication skills and ability to maintain partial overlap with U.S. business hours. Time is tracked through Hubstaff during working hours Benefits Fully remote, open to candidates anywhere in the world Partial overlap with U.S. business hours required (full overlap not necessary) Long-term role with a stable, established firm High-impact position with direct access to firm leadership

Location: Turkey Delta PV, a leading pharmacovigilance service provider headquartered in Istanbul, Türkiye, has been part of the Biomapas group since 1 August 2025. As such, this vacancy is advertised on behalf of Delta PV within the Biomapas organization. Pharmacovigilance Specialist is responsible for operational delivery for assigned tasks on the project level. Pharmacovigilance Specialist can act as the Primary or Secondary Project Responsible for the project assigned. Pharmacovigilance Specialist is communicating to Pharmacovigilance Team Leader/ Pharmacovigilance Manager about potential risk related to operational delivery, quality, client relationship and company reputation, as well as ad hoc project tasks and project requirements. Pharmacovigilance Specialist can be engaged in company’s procedures review and update. Responsibilities Performing tasks based on weekly work planning meetings. Performing tasks in cooperation with the Pharmacovigilance Managers and Team Leaders according to a specified plan. Supporting weekly/monthly local and global literature screening. Translation of adverse events and quality complaints from Turkish to English. Entering cases into database system and generating their formal reports. Supporting follow-up of safety alerts. Ensuring that reconciliation process is in place and performed regularly with clients. Ensuring continuity of PV activities in the absence of a Pharmacovigilance Specialist. Following the principles of data integrity, confidentiality and personal data protection, as applicable. Continuously developing his/her professional and personal skills and participating in pharmacovigilance relevant trainings. Requirements A Pharmacy degree (Mandatory). Excellent written and oral communication skills in English and Turkish (MANDATORY). At least 1 year PV experience. Experience in pharmaceutical companies is an advantage. Exposure to healthcare/life-sciences industry is an advantage. Benefits Professional growth and career opportunities International team and environment Health & Life Insurance Monthly Food Allowance Monthly Transportation Fee Remote Work

Location: Lithuania Join our international team as a Digital Marketing Specialist. Digital Marketing Specialist supports delivery of the Biomapas marketing plan, with a focus on digital channels. The role delivers and optimizes day-to-day digital activity, including paid campaigns, SEO, the website and email marketing. It is also a broad, hands-on role. Alongside digital, the person will support design, events, internal and external communications, and marketing coordination across a small, growing team. Position requires to be based in Europe. Key areas of responsibility and main tasks Digital marketing: Run and optimize paid campaigns on LinkedIn and Google Ads, including targeting, A/B testing and tracking spend against budget Set up and maintain conversion tracking, landing pages and retargeting Update website content and support on-page and technical SEO Manage email marketing campaigns, including building, sending and tracking emails such as the monthly newsletter and nurture emails Manage organic social media day to day Support general CRM and marketing automation management so leads are tracked properly Produce regular reports on digital channel and campaign performance against agreed KPIs Marketing and communications support: Execute marketing tasks in the Marketing Plan and maintain the marketing calendar Create day-to-day marketing materials in Canva, such as social graphics and simple collateral, and support sales presentation design in PowerPoint Brief and manage freelance designers on larger creative work, such as event stands, campaign assets and video. Write, proofread and edit content across different channels Coordinate events and exhibitions, including logistics, booth and stand materials, and keep marketing collateral stocked Coordinate marketing activities and brief and work with agencies, freelancers, PR companies, designers and web developers Support consistent internal and external communications, including internal comms with HR and communication on company initiatives Requirements Degree in Marketing, Business, Communications or a related field 3–4 years in marketing, ideally B2B; life sciences or pharma services is an advantage At least 1–2 years hands-on experience running LinkedIn and/or Google Ads campaigns Working knowledge of SEO, website CMS (e.g. WordPress) and email marketing tools Comfortable with analytics and reporting (e.g. GA4) Experience with CRM, marketing automation or Google Tag Manager is an advantage Willingness to embrace and learn AI tools for content, campaigns and analysis; existing experience is an advantage Confident with design tools such as Canva or Figma; Adobe Photoshop, Illustrator and video editing are an advantage Strong MS Office skills (Word, Excel, PowerPoint, Outlook) Fluent English, written and spoken Strong organization and ability to prioritize across many tasks Strong attention to detail and reliable delivery Clear communication and writing skills Hands-on and proactive; happy to pitch in across the team Benefits Professional growth and career opportunities International team and environment Bonus based on annual performance Personal accident and business trip insurance Additional health insurance Remote/home based Complimentary health and wellness benefits Rewarding referral policy Workplace establishment allowance (fully remote) Team building, global meetings

Location: Philippines; Vietnam; Cambodia FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Payments Specialist (Remote) in APAC region. Responsibilities: Process and monitor client deposits, withdrawals, and transfers making sure they are carried out as per relevant regulations and guidelines Update the CRM and Platform systems with relevant information Communicate with the Back Office Manager if any issues arise Help to perform a timely investigation of any client requests/complaints Assist Onboarding/Support teams in replying to client queries Work with the Compliance and Risk teams on specific client cases when necessary Conciliate with customers and service providers on payment issues via different channels Other ad-hoc duties as per management’s request Candidate Profile: Around 1 year of experience in payments, transactions, or a similar financial operations role Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel) Previous experience communicating with clients is a plus A team player with excellent communication skills Excellent written and spoken English Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage Willingness to learn and adapt in a fast-paced environment Ability to work rotation shifts Monday - Friday 6:00 AM – 3:00 PM and 7:00 AM – 4:00 PM UTC+8 Why us: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets Initial Interview with HR (30-45 minutes) Interview with your future manager (45-60 minutes)

Location: Sofia, Bulgaria We are looking for a Back Office Specialist to support the day-to-day operations of our SMS and Voice services. In this role, you will configure client accounts, pricing, and routing across internal platforms, helping ensure that services are set up correctly and billed accurately. This role suits someone who enjoys working with systems and spreadsheets, pays close attention to detail, and can manage multiple requests while following established procedures. What You'll Do: Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms. Check configurations to ensure accurate service setup and billing. Handle operational requests, prioritise tasks, and complete them within agreed timelines. Coordinate with internal teams, clients, and other stakeholders to clarify requests and resolve issues. Maintain accurate task documentation and follow internal procedures. Escalate complex or critical cases and ask for clarification when instructions or requests are unclear. Requirements What We Are Looking For: Strong attention to detail and the ability to stay focused when working on repetitive or detailed tasks. English at B2 level or higher. Practical Excel or Google Sheets skills: entering and updating data, working with tables, and using basic spreadsheet functions. Ability to learn new platforms, systems, and technical processes quickly. Ability to manage a high volume of tasks and follow step-by-step instructions. A responsible, flexible approach to work and clear communication. Nice to have Experience in telecom, back office, or operational support. Experience working with service configuration platforms, databases, or other technical systems. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Amman, Jordan The Chinese Business Communications Specialist will support ProgressSoft’s Marketing department by serving as a key communication bridge between internal teams and Chinese companies, suppliers, manufacturers, technology partners, and other stakeholders. The role goes beyond direct translation and includes business communication, meetings, documentation, localization, proofreading, follow-ups, and coordination with Chinese stakeholders. The successful candidate should be able to understand the intended business meaning behind communications and convey it accurately and professionally in both Chinese and English. Responsibilities Act as a communication bridge between the Marketing department and Chinese companies, suppliers, manufacturers, and potential partners. Draft and manage professional Chinese correspondence, including emails, follow-ups, requests, and business documents. Review communications received from Chinese stakeholders and explain their meaning, context, and important nuances to internal teams. Participate in meetings and calls with Chinese companies and provide real-time language and communication support when required. Translate, localize, proofread, and review business, marketing, commercial, and technology-related materials between Chinese and English. Review Chinese versions of presentations, brochures, website content, proposals, product materials, and other business communications. Ensure translations communicate the intended meaning accurately and maintain consistent terminology. Prepare bilingual meeting notes, summaries, and supporting documentation when required. Review documentation received from Chinese manufacturers or partners and identify unclear wording or areas requiring clarification. Provide language and communication support during meetings, negotiations, exhibitions, conferences, and other business events. Support ProgressSoft representatives during business visits to China and assist Chinese delegations visiting Jordan or regional offices when required. Advise internal teams on Chinese business communication etiquette and cultural considerations. Help prevent communication misunderstandings by explaining relevant linguistic and cultural nuances. Support relationship-building with Chinese manufacturers, suppliers, partners, and other stakeholders. Requirements Native-level Mandarin Chinese with excellent written and verbal communication skills. Professional proficiency in English. Arabic language skills are considered an advantage but are not mandatory. Bachelor’s degree in Languages, Translation, Communications, International Business, Business Administration, Engineering, Technology, or a related field. 1-5 years of relevant experience in Chinese or international business communication, translation/localization, account coordination, international trade, technology companies, supplier relations, or vendor management. Strong fresh graduates with relevant academic, internship, or international exposure may also be considered. Experience in technology, AI, electronics, manufacturing, or other technical industries is considered a significant advantage. Strong interpersonal, communication, organizational, and coordination skills. Ability to communicate confidently and professionally with external companies and business stakeholders. High attention to detail and the ability to understand business context across languages and cultures. Willingness to participate in meetings, events, and international business visits when required.