Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11734
Executive & Business Administrative Support Virtual Assistant
Independent Contractor – CPT-11734 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A business owner managing multiple ventures in real estate investment, business acquisitions, and consulting is seeking an organized Business Support VA to assist with research, scheduling, project tracking, documentation, and recurring administrative work.
The VA will help maintain accurate records and identify information requiring the owner's attention across several business activities. The position is primarily back-office support, with limited client-facing communication.
The ideal candidate will bring strong organization, attention to detail, online research skills, and familiarity with spreadsheets and AI-assisted workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Project Administration
Assist with scheduling, calendar management, and routine business correspondence
Prepare and provide a weekly summary of completed tasks, outstanding items, pending follow-ups, and matters requiring the owner's input or decision-making.
Maintain project tracking sheets, schedules, milestones, and outstanding tasks
Update shared consulting and litigation-support project documents using provided information
Organize digital files and keep business records current
Flag deadlines, incomplete information, and outstanding follow-ups
Research & Opportunity Tracking
Monitor real estate listings and business broker websites for potential opportunities
Compare new opportunities with the owner's established acquisition criteria
Identify and flag relevant properties or businesses for review
Assist with contractor research, sourcing, and coordination
Track broker correspondence and outstanding follow-ups
Maintain organized research records and lead tracking spreadsheets
Receipt Validation & AI-Assisted Administration
Match receipts stored in OneDrive against credit card statements and supporting records
Identify missing receipts, duplicate documents, and discrepancies
Organize and label files according to established procedures
Use existing ChatGPT and Claude tools to assist with research and information organization
Update predefined AI research instructions or search criteria as directed
Escalate issues requiring accounting review or technical changes
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive assistant, or business support experience required
Strong Microsoft Excel and data organization skills required
Online research and accurate recordkeeping experience required
Familiarity with Gmail, OneDrive, and cloud-based documents required
Strong written English and professional communication required
ChatGPT and/or Claude experience required
Real estate, property management, business acquisition, or contractor coordination experience preferred
Project tracking or operations support experience preferred
IDEAL CANDIDATE PROFILE
Highly organized, detail-oriented, and dependable
Takes initiative, works independently, and proactively identifies priorities without requiring constant direction or supervision.
Able to manage responsibilities efficiently, exercise sound judgment, and keep projects moving forward with minimal oversight.
Comfortable balancing different administrative priorities
Strong researcher who can follow defined evaluation criteria
Proactive about deadlines and outstanding tasks
Able to work accurately with spreadsheets and digital records
Comfortable using AI tools while verifying information
Resourceful and willing to learn business-specific processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel
Gmail
Microsoft OneDrive
ChatGPT / Claude
Calendar & Scheduling Tools
QuickBooks – Basic Reference Only; Training can be provided
Work Schedule
Contracted Hours per Week: 10 Hours
initially (
Potential to Increase to 15–20 Hours Based on Performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
initially (
Potential to Increase to 15–20 Hours Based on Performance
)
Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written and Professional Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11775
Property Management & Operations Virtual Assistant
Independent Contractor – CPT-11775 Property Management & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A New York-based real estate professional operating a property management and operations business is seeking a highly organized Business Support VA to assist with the day-to-day administration of her property portfolio.
The VA will help coordinate tenant work orders, communicate with vendors and contractors, organize leases, deeds, property files, violations, and inspection notices, maintain important court and legal dates, and provide basic QuickBooks Online support.
The client operates in a fast-paced environment and needs someone who can manage multiple properties, tenants, vendors, deadlines, and administrative priorities. The strongest fit will have property management or real estate operations experience combined with familiarity with legal processes and documentation. Candidates coming from a legal administrative background involving real estate, landlord-tenant matters, or property management should also be strongly considered.
This is an operational support position. The VA will help organize and track legal matters but will not provide legal advice or independently handle legal work. The client’s attorneys will remain responsible for legal decisions and documentation.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Property Management & Tenant Support
Assist with day-to-day administrative support across the client’s property portfolio
Monitor and organize tenant requests and property-related issues
Help transition tenants into the client’s property management system and work-order process
Track open work orders and ensure requests continue moving toward resolution
Maintain organized records of tenant communications, property activity, and outstanding items
Escalate urgent or sensitive tenant matters to the client when necessary
Work Order & Vendor Coordination
Coordinate work orders between tenants, contractors, vendors, and the client
Send contractors and vendors the information needed to complete assigned work
Follow up on scheduling, completion status, receipts, and supporting documentation
Track unresolved maintenance items and outstanding vendor responses
Keep the client informed of important issues or delays
Legal & Court Administrative Support
Maintain calendars for court appearances, eviction-related dates, hearings, and other legal deadlines
Track case-related administrative information provided by the client or attorney
Organize judgments, notices, violations, inspections, and other property-related legal correspondence
Coordinate routine information and documentation with the client’s attorneys
Maintain organized legal and property files
Escalate legal questions and decisions to the client or attorney
Property Files & Document Management
Organize leases, deeds, property records, receipts, notices, and other documentation
Maintain consistent digital filing systems across properties
Process scanned mail and electronically received documents
Properly label and organize violations, inspection notices, legal correspondence, and other incoming documents
Help transition paper-based processes into organized digital workflows
Ensure important documents and deadlines are not overlooked
QuickBooks & Expense Tracking
Enter property-related transactions into QuickBooks Online
Track expenses by the appropriate property or bank account
Maintain organized receipts and supporting documentation
Assist with basic reconciliation when comfortable and qualified
Prepare organized financial records for the client’s accountant when more advanced accounting work is required
Administrative & Operations Support
Assist with email, scheduling, follow-up, and recurring operational tasks
Maintain task lists and important deadlines across the portfolio
Help create and follow repeatable workflows for recurring property management responsibilities
Provide organized updates on outstanding work orders, legal dates, vendor items, and administrative priorities
Take on additional operational responsibilities as the client’s systems and team continue to develop
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Property management, real estate operations, legal administrative, or comparable business support experience required
Strong written and verbal English communication required
Strong document organization and file-management skills required
Experience managing deadlines, calendars, and follow-up required
Ability to work accurately in a fast-paced environment required
Strong attention to detail and independent follow-through required
Property management or real estate operations experience strongly preferred
Legal administrative experience involving real estate, landlord-tenant matters, evictions, court processes, or property-related legal work strongly preferred
Experience coordinating tenants, vendors, contractors, or work orders strongly preferred
QuickBooks Online experience preferred (Training Provided)
Basic bookkeeping or transaction-entry experience preferred
New York real estate or property management experience a plus
IDEAL CANDIDATE PROFILE
Highly organized and comfortable working in a fast-paced environment
Experienced with property management, real estate operations, legal administration, or a closely related field
Strong attention to detail with dates, documents, and follow-up
Comfortable communicating with tenants, vendors, contractors, attorneys, and the client
Able to manage multiple properties and competing priorities simultaneously
Proactive about deadlines and unresolved items
Comfortable learning the client’s specific property management processes and systems
Able to distinguish routine administrative work from matters requiring attorney or management involvement
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Property Management Software – Client System (Training Provided)
QuickBooks Online
Email & Calendar Platforms
Microsoft Office / Google Workspace
Cloud Document & File Management Systems
Phone / VoIP Communication Platforms (As Needed)
Work Schedule
Contracted Hours per Week: 36 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 36 hours/week
Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Москва
Sber Global Markets is seeking a **Director of Quantitative Research** to build from scratch an adaptive research platform that combines quantitative finance with modern AI/ML methods. The key objective is to build a pipeline for autonomous hypothesis generation and testing, experimentation, and deployment of investment strategies to production. The role entails full ownership of the research agenda, platform architecture, team building, infrastructure development, and engagement with leading research laboratories.
Обязанности
* **Investment Pipeline Development:** Design and build scalable infrastructure (research and backtesting frameworks) for autonomous hypothesis generation, simulation, and validation of trading strategy code under realistic market conditions, with systematic model refinement and knowledge accumulation.
* **AI/ML Research Leadership:** Define research directions and develop AI research methodology. Identify and integrate promising methods and models to extract investment alpha using multi-agent systems and LLMs.
* **Full-Cycle Research Management:** Lead the full cycle — from mathematical modeling and data analysis to independent validation of investment strategy code and deployment of validated strategies to production.
* **Team Building and Partnerships:** Build a top-tier team of quantitative researchers and data engineers. Develop partnerships with leading AI laboratories.
Требования
* **Required Experience:** 7–10+ years of experience in quantitative research at leading investment funds or quantitative/quant divisions of investment banks. 3–5 years of research team management experience.
* **Proven Track Record:** Development and successful deployment of algorithmic alpha models to production. Experience with multi-agent systems and LLMs is a plus.
* **Expertise:** Deep understanding of Equities, FX, Commodities, and/or derivatives markets. Experience with the Russian market is a plus; for candidates with international experience, the ability to rapidly adapt models to the local specifics of the Russian market is important.
* **Technical Skills:** Strong understanding of the modern development stack and high-performance computing architecture.
* **Education:** PhD or MSc in Mathematics, Physics, Computer Science, Quantitative Finance, or a related field from leading international or Russian universities.
We are looking for a hands-on CTO and co-founder to shape the technology strategy and build the platform from the ground up. Your role: Own the architecture and technical roadmap, assess build-versus-buy options, select technology partners and lead delivery of secure, scalable payment infrastructure.
Location: Latin America
Workplace: Remote
Location: Remote — Latin America (any country)
Working Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)
Compensation: Base salary negotiable + performance-based commissions
Contract: Service Agreement (B2B)
About the Company
Our client is a growing international education company that helps ambitious high school students across the US pursue original academic research and strengthen their college applications.
Students work one-on-one with experienced academic mentors, developing their ideas into publication-ready research papers.
The company is expanding its international sales team and looking for talented professionals across Latin America.
The Opportunity
We're looking for a confident, articulate Sales Representative to guide US-based students and their parents through the enrollment process.
100% inbound leads. No cold calling or outbound prospecting.
You'll speak with families who have already expressed interest in the programs, understand their academic goals, explain how the company can help, and guide them from their first conversation through enrollment.
This is an opportunity to combine consultative sales with meaningful work — helping students access research opportunities that strengthen their academic profiles and support their university ambitions.
What You'll Do
- Conduct sales consultations with prospective students and parents across the US.
- Understand each family's goals and present the program in a clear, compelling way.
- Build trust, address questions and objections, and guide enrollment decisions.
- Manage inbound leads in HubSpot, including calls, emails, applications and follow-ups through payment.
- Work toward a 25–30% conversion rate and contribute directly to student enrollments.
What We're Looking For
Must have:
- Bachelor's degree.
- Excellent spoken and written English, with clear, fluent communication.
- Confidence leading conversations and building relationships with clients.
- Strong sales mindset, logical thinking and ability to handle objections.
- Ability to learn quickly, stay organized and work with CRM tools.
- Availability to work 9:00 AM–5:00 PM Pacific Time, Monday–Friday.
Nice to have:
- Experience in sales, admissions, education consulting or other client-facing roles.
- Experience working with US clients or studying in the US.
- Familiarity with HubSpot or similar CRM systems.
Experience in the education industry is not required. We value communication skills, confidence and the ability to connect with people.
What We Offer
- Base salary negotiable + tiered commissions on successful enrollments.
- Fully remote work from anywhere in Latin America.
- Exclusively inbound leads — focus on selling, not prospecting.
- Sales training, a handbook and all necessary tools.
- Direct collaboration with the sales lead and a growing international team.
- The opportunity to help students pursue meaningful academic goals.
Schedule: Monday–Friday, 9:00 AM–5:00 PM PT. Additional Saturday shifts may be required during the summer peak season.
Hiring Process
1. Introductory call with OnHires.
2. Mock sales interview with the client's sales lead (preparation materials provided).
3. Interview with the founders.
4. Offer.
We're looking to hire quickly and aim to provide prompt feedback throughout the process.
Location: New York, New York, United States
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
Following the successful launch of Wheely in New York, we're looking for an Operations Manager to join our team and play a key role in continuing to bring the service to market and scaling our presence.
Working closely with the General Manager, you will own day-to-day operational execution, with a focus on acquiring, retaining and ensuring quality among our best-in-class chauffeurs. You will help establish the local operating model, adapt global standards to the New York market, and ensure a consistently high-quality experience as the market scales.
This role requires an entrepreneurial mindset and strong execution. You will take initiative, make data-informed decisions, and operate effectively in a fast-moving environment. You will partner with both global and local teams, while building and scaling the local operations team, processes and operating rhythms.
Responsibilities
Own day-to-day operational execution, including chauffeur supply growth, onboarding, training, retention and incentives.
Establish and evolve the local operating model, translating global strategy and standards into effective local execution.
Use data to identify operational risks and opportunities, designing initiatives with clear, measurable impact.
Lead and develop the growing local operations team, creating a culture of high performance and engagement.
Work closely with Product teams to influence feature development and improve operational tooling.
Oversee operational readiness and early market growth, ensuring consistent service quality and reliability.
Build strong relationships with chauffeurs and key external stakeholders, representing Wheely's standards and values.
Ensure compliance with applicable local regulations and licensing requirements.
Requirements
There is no single background that defines success in this role. We are looking for analytically strong, entrepreneurial operators who are motivated by ownership and comfortable being accountable for outcomes in complex, open-ended operating environments.
Strong candidates typically bring 3+ years of experience building, launching or scaling something meaningful in a fast-paced environment, with the ability to move quickly from analysis to execution.
Relevant experience may include:
Launching, growing or scaling operations in a fast-paced tech environment (VC-backed business, scale-up or other relevant startup experience).
Background in top-tier management consulting, investment banking or VC/PE.
Early employee or founding team experience at a consumer or marketplace startup.
Bonus points for:
Experience in a marketplace or platform business, particularly in on-demand, mobility or location-based services.
Demonstrated experience building teams, processes or operating models from the ground up or during periods of rapid expansion.
Experience managing teams or leading operational initiatives.
MBA or other advanced degree with a strong focus on business, operations, analytics or strategy.
What We Offer
Base salary of $140-180k per year, plus equity in a high-growth scale-up.
Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing.
Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product.
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Задачи:
— Развивать и масштабировать affiliate-направление.
— Управлять командой и партнёрствами.
— Повышать коммерческую эффективность проекта.
Требования:
— Опыт на Lead/Head позиции в iGaming Affiliate Marketing.
— Работа с Tier-2/Tier-3 GEO: MENA, Africa, Asia, LatAm, CIS.
— Понимание RevShare-модели и бизнес-метрик.
— Опыт управления и масштабирования команды.
Условия:
— Удаленная работа по календарю Кипра.
— Подбор проекта под экспертизу и интересы кандидата.
— Влияние на стратегию и бизнес-результаты.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Operations Specialist L2
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 2 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 4-6 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership.
Responsibilities:
— Lead the architecture and execution of critical cryptographic infrastructure, including services required for global regulatory compliance
— Define technical strategies with a multi-quarter horizon, clarifying ambiguous requirements for novel cryptographic solutions
— Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment
— Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure
— Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution
Requirements:
— 8+ years of experience in software engineering with demonstrated success building highly available, distributed systems
— Deep domain expertise in applied cryptography, Key Management Systems (KMS), or Hardware Security Modules (HSMs), with proven experience safely implementing cryptographic protocols (Multi-Party Computation experience strongly preferred)
— Extensive programming experience in systems languages such as Golang, Java, C++, or Rust, with ability to operate in a Golang-heavy environment
— Proven track record operating Tier-0 or highly critical infrastructure where system resilience, security, and low latency are absolute prerequisites
— Demonstrated experience leading a team's technical strategy, architecture, and deliverables for large-scale projects, including navigating complex regulatory requirements and translating them into robust engineering solutions
— Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Benefits:
— Accommodations for individuals with disabilities available upon request via email at accommodations[at]coinbase.com
Responsibilities:
- Develop and implement CRM strategies targeting the Tier 1 market that align with the company's overall objectives, emphasizing customer acquisition, retention, and satisfaction.
- Manage the deployment, upkeep, and enhancement of CRM platforms like Salesforce to ensure they effectively support business operations.
- Analyze customer data to detect trends, patterns, and opportunities to improve customer engagement and business outcomes.
- Collaborate closely with the CEO.
- Coordinate with sales, marketing, customer service, and other departments to synchronize CRM strategies and maintain a unified customer experience.
Requirements:
- Demonstrated strong expertise in CRM.
- Experience working in technology, digital, or rapidly growing companies is highly desirable.
- Proficiency in English, both spoken and written; additional languages are advantageous.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
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The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
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Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
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УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
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