Location: Brussels; London; London OR Brussels
Workplace: OnSite
DeFi Quant Research Intern - Digital Assets Market Making
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
ABOUT THE INTERNSHIP PROGRAM
Our internship programme gives early-career talent the opportunity to build practical skills, contribute to meaningful projects and learn alongside experienced colleagues in digital finance.
Typically lasting six months and based in our Brussels office (London possible), each internship includes hands-on experience, clear learning goals and dedicated guidance and regular feedback. We look for curiosity, relevant foundational skills, deep, active interest and passion for digital assets and the potential to grow exponentially with us - you don’t need to arrive with all the answers. Where performance, business needs and available opportunities align, an internship may lead to a permanent role, though this is not guaranteed.
We are looking for 3-4 high-caliber Quantitative Analyst Interns to sit within our Strategic Market Making (CeFi and DeFi), Credit and Corporate Development desks/teams (see other openings on our career page for details).
Application deadline: 30 November 2026
Start date: 1 March 2027
Selection process:
- Interview with Talent Acquisition representative
- Interview with Hiring Manager
- Recruitment Challenge
The role
About Strategic Market Making Desk
Our Strategic Proprietary Market Making team researches and deploys systematic trading strategies across digital asset markets. Within the DeFi track, we focus on how blockchain mechanics, protocol design and on-chain market structure shape liquidity, execution and risk.
As a DeFi Quant Research Intern, you will work alongside quantitative researchers, traders and engineers to study on-chain markets and support the development of data-driven trading strategies. You will analyse blockchain and market data, test hypotheses through backtesting and simulation, build research tooling, and investigate how real-world execution—including gas, transaction ordering, liquidity fragmentation and MEV—affects strategy performance.
This is a technical and applied internship. We are looking for someone who combines strong quantitative reasoning and coding skills with genuine hands-on DeFi experience. You should be curious about how protocols work beneath the interface and able to connect blockchain mechanics to market behaviour and trading outcomes.
Key Responsibilities - DeFi Quant Research Intern
- Research on-chain market structure by analysing liquidity, price formation, participant behaviour and execution across decentralized markets.
- Study how protocol mechanics, transaction ordering, gas, slippage, latency and MEV affect execution quality and strategy performance.
- Formulate trading hypotheses and evaluate them using blockchain data, market data, backtests and simulations.
- Build reusable Python tools and data pipelines for research, monitoring and performance analysis.
- Analyse relationships between centralized and decentralized markets and identify their implications for pricing, hedging and risk.
- Support live strategies through monitoring, post-trade analysis and investigation of unexpected performance.
- Present findings clearly, including assumptions, limitations, risks and recommended next steps.
WHO YOU ARE/KEY REQUIREMENTS - DEFI QUANT RESEARCH INTERN
- Quantitative and coding foundations: You are pursuing or recently completed a degree in mathematics, computer science, engineering, physics, quantitative finance or a related field. You are proficient in Python for data analysis and comfortable with SQL, Git and command-line workflows.
- Practical blockchain understanding: You understand transactions, state changes, gas, blocks, consensus and finality at a working level, and can reason about how smart-contract interactions execute on-chain.
- DeFi market knowledge: You understand AMMs, concentrated liquidity, swaps, liquidity provision, oracles and liquidations, and how decentralized execution differs from a centralized order book.
- MEV awareness: You understand how transaction ordering and block construction can create arbitrage, liquidation, backrunning and sandwiching opportunities or risks, and how these dynamics affect execution.
- Hands-on curiosity: You have used DeFi beyond coursework or social media. Ideally, you have built or analysed something yourself—such as an on-chain dataset, trading or monitoring script, AMM simulation, protocol integration or research project.
- Trading judgement: You naturally question whether an apparent edge survives fees, gas, latency, slippage, adverse selection and changing market conditions.
- Ownership and communication: You can structure an ambiguous problem, test assumptions and communicate findings and limitations clearly in English.
NICE TO HAVE
- Experience querying blockchain data through RPCs, indexers, subgraphs or analytics platforms.
- Ability to read Solidity, contract interfaces and event logs.
- Exposure to Rust or another systems programming language.
- Familiarity with non-EVM ecosystems or Layer 2 execution models.
- A technical project demonstrating sustained interest in DeFi or on-chain markets.
Our offer
- A 6 month paid internship at world-renowned digital assets company with accommodation provided for entirety or part of it
- The opportunity to learn about digital assets and blockchain from a 30,000 ft view of the entire ecosystem
- Working from one of Brussels newest, nicest and most advanced office spaces
- A global, collaborative and tech-driven environment.
- Autonomy & Impact - our flat structure means you can contribute your ideas from day one and help shape the foundation that will power Keyrock’s future business.
- Culture of Excellence - we value nimbleness, drive for success, owner mentality and collaboration.
- Opportunity to leave your mark and start your career in one of the most reputable companies in the digital assets world
- We are envisioning for the internship to be based pre-dominantly in Brussels. It is possible for a selected candidate to be based in London, UK, provided at least 1-2 months onboarding period would be spent in Brussels together with the rest of the interns cohort.
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: United Kingdom; Spain; United States; Germany; Italy; Poland; France; Bulgaria
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re hiring a Developer Advocate. In this role, you’ll play a core part in improving our developer experience, particularly our documentation and example projects. You’ll dive deep into where users are getting stuck and ship what they need to succeed.
You’ll also help drive acquisition of our technical, self-serve customers by creating and presenting engaging content online and in-person, especially at developer meetups and conferences across the globe.
This role is perfect for someone who can create compelling technical content and is energized by connecting with developers face-to-face.
REQUIREMENTS
- You love attending, organizing, and speaking at developer events.
- You're able to tailor messaging for different audiences and build strong networks with developers, startup accelerators, and VCs alike.
- A strong full-stack engineering skillset with extensive experience working with AI tools.
- The ability to come up with great ideas for tutorials, build working demos, and create high-quality blog posts, videos and talks.
- A passion for writing engaging technical content.
- A product-minded approach to content: you understand metrics, speak to users, decide what to build/write based on needs, and double down on what works.
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brussels; London; London OR Brussels
Workplace: OnSite
Quantitative Analyst Intern - Digital Assets Market Making (HFT) - Brussels
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
ABOUT THE INTERNSHIP PROGRAM
Our internship programme gives early-career talent the opportunity to build practical skills, contribute to meaningful projects and learn alongside experienced colleagues in digital finance.
Typically lasting six months and based in our Brussels office (London possible), each internship includes hands-on experience, clear learning goals and dedicated guidance and regular feedback. We look for curiosity, relevant foundational skills, deep, active interest and passion for digital assets and the potential to grow exponentially with us - you don’t need to arrive with all the answers. Where performance, business needs and available opportunities align, an internship may lead to a permanent role, though this is not guaranteed.
We are looking for 3-4 high-caliber Quantitative Analyst Interns to sit within our Strategic Market Making (CeFi and DeFi), Credit and Corporate Development desks/teams (see other openings on our career page for details).
Application deadline: 30 November 2026
Start date: 1 March 2027
Selection process:
- Interview with Talent Acquisition representative
- Interview with Hiring Manager
- Recruitment Challenge
The role
About Strategic Market Making Desk
Our Strategic Proprietary Market Making team researches and deploys systematic trading strategies across centralized digital asset venues. We study how order-book dynamics, fragmented liquidity, exchange design and participant behaviour shape pricing, execution and risk.
As a Quantitative Analyst Intern within the HFT track, you will work alongside quantitative researchers, traders and engineers to analyse market and trading data, test hypotheses through backtesting and simulation, and build tools that improve strategy performance and risk visibility. You will investigate how fair value, liquidity, latency, queue position, fees and adverse selection affect real-world execution across venues.
This is a technical and applied internship. We are looking for someone who combines strong quantitative reasoning and coding skills with a detailed understanding of electronic markets. You should be curious about how exchanges work beneath the interface and able to connect market microstructure to trading outcomes.
Key Responsibilities - Quantitative Analyst (HFT)
- Analyse multi-venue top-of-book and depth data, trades, orders, fills and cancels to study liquidity, price discovery and execution quality.
- Build and validate latency-aware, event-driven backtests with explicit assumptions around maker/taker execution, queue position, fill probability, fees and cancellations.
- Measure spread capture, forward markouts, fees and adverse selection, and investigate how execution quality changes across venues, instruments and market regimes.
- Build reusable Python tools and data pipelines using modern columnar analysis and SQL for strategy research, performance attribution and monitoring.
- Study cross-venue price discovery, lead–lag relationships, fair-value construction and spot–perpetual basis while accounting for data staleness, instrument design and settlement-currency differences.
- Support live strategies through PnL, inventory and exposure analysis, post-trade review and investigation of unexpected performance.
- Evaluate liquidity-program economics by balancing execution quality, market share, fees and incentives, and work with traders and engineers to translate research into robust production improvements.
- Present findings clearly, including assumptions, limitations, risks and recommended next steps.
WHO YOU ARE/KEY REQUIREMENTS - QUANTITATIVE ANALYST (HFT)
- Quantitative and coding foundations: You are pursuing or recently completed a degree in mathematics, computer science, engineering, physics, quantitative finance or a related field. You are proficient in Python for data analysis, ideally including Polars or similar columnar tools, and comfortable with SQL, Git and command-line workflows. Experience with ClickHouse or another analytical database is valuable.
- Electronic market structure: You understand limit order books, order types, maker/taker mechanics, matching and priority rules, spreads, market depth and how trades move prices.
- Execution awareness: You can reason about the order lifecycle from signal to acknowledgement and fill, including exchange APIs, latency, queue position, partial fills, cancellations, fees, slippage and adverse selection.
- Digital asset markets: You understand key differences between spot and perpetual futures, including basis, funding, leverage, liquidation risk, settlement currencies and residual exposure.
- Quantitative reasoning: You are comfortable with probability, statistics, time-series analysis and evaluating noisy results without overstating significance.
- Hands-on curiosity: Ideally, you have built or analysed something yourself—such as an order-book study, trading bot, exchange connector, backtest, execution simulator or market-data pipeline.
- Trading judgement: You naturally question whether an apparent edge survives latency, fees, market impact, changing liquidity and real execution constraints.
- Ownership and communication: You can structure an ambiguous problem, test assumptions and communicate findings and limitations clearly in English.
Nice to Have
- Experience working with exchange WebSocket/REST APIs and asynchronous market-data pipelines
- Exposure to Rust or another systems programming language
- Experience with tick/order-book data, event-driven simulation or execution modelling
- A technical project demonstrating sustained interest in systematic trading or market microstructure
Our offer
- A 6 month paid internship at world-renowned digital assets company with accommodation provided for entirety or part of it
- The opportunity to learn about digital assets and blockchain from a 30,000 ft view of the entire ecosystem
- Working from one of Brussels newest, nicest and most advanced office spaces
- A global, collaborative and tech-driven environment.
- Autonomy & Impact - our flat structure means you can contribute your ideas from day one and help shape the foundation that will power Keyrock’s future business.
- Culture of Excellence - we value nimbleness, drive for success, owner mentality and collaboration.
- Opportunity to leave your mark and start your career in one of the most reputable companies in the digital assets world
- We are envisioning for the internship to be based pre-dominantly in Brussels. It is possible for a selected candidate to be based in London, UK, provided at least 1-2 months onboarding period would be spent in Brussels together with the rest of the interns cohort.
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: Iasi, Romania
Workplace: on-site
Are you an organized and communicative person who enjoys interacting with people and keeping things running smoothly? We are looking for a
Front Desk Assistant
support our daily office activities and maintain good working relationships with colleagues, clients and partners.
If you are proactive, detail-oriented and able to work independently, we would like to meet you!
What will you do?
• Provide administrative support to all employees on site.
• Greet visitors and notify the relevant colleagues; answer and direct incoming phone calls
,
• Maintain good relationships with colleagues, clients, suppliers and other business partners.
• Monitor office, maintenance and cleaning, place orders with suppliers and help negotiate the best offers.
• Manage incoming and outgoing documents, mail and file and archive correspondence, ensuring confidentiality.
•
Draft business correspondence and forward financial documents (invoices, expense reports) to the Finance department.
• Plan occupational health and safety (OHS) training and occupational medical check-ups.
• Help organize internal events and coordinate protocol arrangements for meetings and business visits.
• Prepare reports and keep relevant documentation up to date.
What are we looking for?
• A university degree.
• 1 to 2 years of experience, preferably in an administrative, reception or office support role.
• English at a minimum B1 level
• Good knowledge of MS Office, especially Outlook, Word, Excel, PowerPoint and AI tools
• Experience with document management tools is an advantage.
• Good communication, listening and interpersonal skills.
• Strong organizational and time management skills, attention to detail and the ability to prioritize tasks.
• Diplomacy, negotiation and problem-solving skills, a positive attitude and team spirit.
• Knowledge of French is an advantage.
What do we offer?
• Professional growth opportunities in an international business environment.
• An extra day off for your birthday.
• Wellbeing programs, internal events, competitions and sports activities.
• A flexible benefits platform, including meal vouchers, medical insurance, gym membership, holiday vouchers and more. Your benefits package
grows with your seniority.
Interested in joining us?
Send us your CV and take the next step in your career. We look forward to meeting you!
-
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ ALAN PRECISION: WHY THIS EXISTS
Your body knows before you do. The signals are there years before symptoms. And yet, in 2026, the system around us isn't catching them.
50% of non-communicable diseases (cardiovascular disease, type 2 diabetes, many cancers) are preventable with lifestyle changes, and we're not capturing them. Western countries have seen healthspan flatline for years, meaning we live longer, but not better. 46% of Europeans report mental health issues. The kind of deep, personalised health reading that could change this has been reserved for the few who could afford a 3,000€ check-up, and built for filing reports rather than changing lives.
We don't accept that.
Alan Precision is our bet on advanced prevention as the new norm of care. We combine biology, wearables, medical history, and lifestyle context, read it all as a connected system with AI supervised by physicians, and turn the result into a personalised protocol the member actually executes across sleep, nutrition, movement, stress, and supplementation. Then we retest, learn, and adapt. Health is a moving target. We move with it.
Our ambition: make Alan Precision the reference for advanced prevention in Europe by 2030.
⭐ THE FOUNDING GROWTH OPPORTUNITY
Alan Precision is live, with fast week-over-week growth. Now we need to turn a new category into a habit: hundreds of thousands of customers in the coming years, and a measurable impact on their health. You will be the first growth and go-to-market person on the crew, accountable for two numbers: how many members subscribe to Precision, and how many stay, retest and renew.
The crew was launched by the founding team of ARO, acquired by Alan in 2026, to move fast and apply their learnings from building a preventive health company.
It is a unique playground. You get the means of one of France's biggest scale-ups (1M+ members reachable from day one, an ecosystem of products like Mo, Play and Clinic, and a brand carried by ambassadors like Kylian Mbappé) with the culture and pace of a fast-growing startup: small crew, short loops, everything still to invent.
🔭 SCOPE: THREE GO-TO-MARKET ENGINES
1. Direct-to-member: turn Alan's 1M+ members into Precision subscribers.
Offering paid services that members subscribe to by themselves inside Alan is a pretty new go-to-market for us, and you invent it.
- Build the CRM and lifecycle engine: segments, triggers, sequences, in-app moments.
- Use product data to decide who to push Precision to, when and where: which actions, traits or life moments make it relevant, and which do not.
- Position Precision inside the surfaces of other product crews (Mo, Play, Clinic, Shop), with their teams and push the right message at the right time.
- Own recurrence: activation after the first check-up, retests, renewals, reactivation. Acquisition without retention does not count.
2. B2B: get Alan's client companies to offer Precision to their employees.
Almost everything is to define: business model, offer format, pricing logic, sales motion.
- Work with our B2B Marketing team to understand the constraints of our Sales and Account Management teams, give them the right pitch and materials, and set the right targets with them.
- Meet HR buyers yourself to learn what makes them pay.
3. Beyond Alan: take Precision to the open market.
Once the internal engine runs:
- Apply the full B2C health and e-commerce playbook to acquire users that are not insured by Alan
- Your levers will be numerous, across paid acquisition, influence, partnerships, brand.
Across all three:
- Create demand in a market that is still being created. Talk to members every week, define the value proposition and the messages that make people want advanced prevention, and push for the product changes that go with them.
- Build a brand people want, and explain it simply. Make advanced prevention desirable and easy to understand, with our Brand team, without overpromising.
- Say what can be said. Health communication is regulated: medical biology, health claims, influencer rules, use of health data for targeting. You work with our medical and legal teams and turn these constraints into sharper, more credible messages.
- Measure and decide. Funnels, cohorts, holdouts, channel performance. Pick the next bet, cut what does not work, share what we learned.
- Own it end to end. From the idea of a strategy to the campaign live in production: you design it, write it, build it, ship it and iterate on it yourself. Sharp copywriting is a core part of the job.
⭐ IS IT YOU WE'RE LOOKING FOR?
- Fluent in French and English.
- You have grown a B2C product from its early days. Ideally as the first growth or go-to-market person, on a subscription in health, wellbeing or e-commerce. You can tell us which channels you picked, which ones you cut, and why.
- A creative Swiss army knife who prioritises. You can do a bit of everything and you find channels and angles nobody has thought of yet. You know the job is to pick the right one, execute it, measure it and move to the next.
- Lifecycle and CRM at scale. Customer.io http://Customer.io, Braze or equivalent: segmentation, behavioural triggers, in-app moments.
- Analytical rigour. You read a funnel, build a cohort, set up a holdout and call a result. You measure success in subscribers, retention and revenue.
- Hands-on, and a great writer. You love taking an idea all the way to production yourself: the strategy, the copy, the campaign, the dashboard. You write well and fast, and you turn a complex medical topic into a clear, desirable promise.
- Customer-obsessed. You talk to members every week and you are just as comfortable in front of an HR director.
- Fluent with AI. You build with AI every day: assets, copy variants, segments, analyses and even building your own tools. You use it to go faster, and you keep your judgment on what ships.
- Driven by health, and rigorous about it. Health matters to you, and when something blocks, you find a way. You make people want to act with messages that hold up in front of a physician.
Nice to haves
- Experience with regulated health communication (claims, health data, medical services).
- B2B2C, employee benefits or HR tech.
- Paid acquisition and influencer marketing in B2C.
- Pricing and packaging of subscription offers.
- You own your own health: Whoop, Oura, blood tests, supplements are no secret for you.
🌍 HOW WE WORK
- Location: Paris
- Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 Important note: we hire people, not roles.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
You want to know more about Alan?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the
Manager, Professional Services Engineers
, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day-to-day management of a team of Professional Services Engineers based across Europe, helping them deliver high-quality outcomes in a remote, asynchronous environment.
You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people-first role with meaningful technical depth. You will step in hands-on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross-functional partners to improve utilization, customer satisfaction, and delivery execution.
In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high-performing services team across the region. This is an opportunity to manage a team doing technically complex, customer-facing work that directly helps customers realize value from GitLab.
Some examples of our projects:
Leading a team of Professional Services Engineers through end-to-end GitLab implementation and migration engagements for enterprise customers across Europe
Partnering with Sales, Customer Success, and Technical Architects to support statement of work scoping and align the right technical resources to customer needs
What you’ll do
Lead and manage a team of Professional Services Engineers, supporting their growth, performance, and day-to-day delivery across customer engagements.
Develop team members through regular 1:1s, coaching, feedback, and career conversations that help them grow their technical and consulting skills.
Own delivery outcomes across your team’s portfolio, including implementations, migrations, advisory services, and statement of work engagements.
Monitor project health, identify delivery risks early, and step in directly or escalate when needed to keep customer work on track.
Partner with Technical Architects, Engagement Managers, Sales, and Customer Success to plan, scope, resource, and support successful services engagements.
Track team utilization, customer satisfaction, and escalation trends, and use those insights to improve team performance and operational effectiveness.
Act as a senior escalation point for complex customer situations, helping guide resolution while maintaining a high bar for service quality.
Contribute to the continuous improvement of Professional Services processes, tooling, knowledge sharing, and delivery standards across the broader organization.
What you’ll bring
Significant experience leading and developing high-performing technical teams in a customer-facing environment.
A strong technical foundation in software delivery, DevSecOps, platform engineering, or a related area, with the ability to engage credibly in technical discussions.
Experience managing or supporting professional services, implementation delivery, migration programs, or technical consulting engagements for enterprise customers.
Proven ability to navigate customer escalations, balance competing priorities, and drive clear outcomes in complex situations.
Strong collaboration skills and the ability to work effectively with cross-functional partners such as Sales, Customer Success, and Technical Architects.
A delivery mindset focused on accountability, quality, and measurable results rather than activity alone.
Comfort working in a fully remote, asynchronous organization with strong written communication and organizational skills.
Alignment with GitLab’s values and the ability to lead with transparency, trust, and a focus on team development.
On the
Professional Services
team at GitLab, we help customers adopt the platform in ways that fit their technical goals and operating environment through technical delivery, guidance, and enablement.
As part of this organization, we focus on hands-on delivery work across customer engagements across EMEA. We work closely with a sister team of
Technical Architects
, along with cross-functional partners across the business, to support strong project execution and customer outcomes. We are building a high-quality services practice grounded in technical excellence, customer focus, and continuous improvement. This is a good fit for someone who enjoys leading experienced technical practitioners, improving how services are delivered, and helping customers succeed through meaningful, complex work.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: UAE; Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a GTM Recruiter to join our truly global Talent team at ElevenLabs — a role that’s strategic, high-impact, and deeply collaborative. You won’t just fill roles — you’ll own the full recruiting lifecycle for our Go-to-Market (GTM) org, partnering with leaders across Sales, Customer Success, Marketing, Partnerships, and Revenue Operations to hire exceptional talent that drives our business forward.
This isn’t a conventional recruiter role — you’ll work alongside GTM Sourcers and hiring leaders to define role strategy, design world-class candidate experiences, and deliver outstanding hires across global markets. You’ll help shape what it means to build elite GTM teams in a fast-moving AI company.
If you’re energized by ownership, creative problem-solving, and building recruiting systems that scale — and if you care deeply about quality, speed, and candidate experience — this role is for you.
WHAT YOUR DAY MIGHT LOOK LIKE
- Full-cycle recruiting for a broad range of GTM roles, from early-stage hires to strategic senior leaders in Sales, Customer Success, Partnerships, and Revenue Operations.
- Partnering closely with GTM leadership to refine role requirements, set hiring strategy, and identify key success signals that elevate quality of hire.
- Collaborating with GTM Sourcers to build and execute strategic sourcing plays, including market mapping, talent pools, and targeted pipelines across regions.
- Designing and managing candidate pipelines across global time zones with a focus on efficiency, transparency, and high-touch experience.
- Acting as a trusted advisor to hiring teams, providing market insights, role benchmarks, and data-driven recommendations.
- Representing ElevenLabs externally — every interaction with candidates is an opportunity to bring our brand and values to life.
REQUIREMENTS
- Proven experience in full-cycle GTM recruiting, ideally in high-growth technology environments (we’d love to see ~3+ years, but impact > years). Specifically we’d like to see experience recruiting for quota-carrying roles, sales background a plus.
- A track record of closing high-caliber talent in Sales, Customer Success, Partnerships, or Revenue Operations.
- Comfortable managing high volume, complex roles with multiple search priorities - while maintaining high quality and urgency.
- Strong partnership skills — you influence hiring leaders with clarity, data, and operational rigor.
- Exceptional communication — you craft compelling role narratives and maintain excellent candidate and stakeholder experience.
- Thrives in fast-paced, remote-first environments and collaborates seamlessly across teams and time zones.
- You know what great looks like, whether from building Revenue teams at standout tech companies or from your own experience carrying a number and winning in sales
Bonus:
- We’re especially excited about candidates with regional specialization or experience recruiting in one or more of these high-growth markets:
- Middle East
- Having deep networks, language capabilities, and cultural fluency in these regions is a strong plus as we continue expanding our global GTM footprint.
- Additional bonus points for:
- Data fluency — tracking and improving recruiting metrics and operating with an analytics mindset.
- A builder’s mindset — you iterate, experiment, learn patterns, and refine GTM hiring playbooks.
- Arabic language is plus
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
Workplace: Remote
We are looking for an experienced Head of Chat & Conversion to lead and scale the revenue-generating chat function within an international adult (18+) digital business.
This is a senior leadership position with full responsibility for commercial performance across both human-operated conversations and AI-powered chat solutions. The ideal candidate combines extensive experience managing large-scale chat operations with a strong understanding of customer engagement, conversion strategies, and revenue optimization.
RESPONSIBILITIES
- Take full ownership of chat-generated revenue, driving commercial performance across human-operated conversations and AI-powered chat solutions
- Lead and develop the entire chat operations function, managing team leads and establishing clear accountability for team performance and results
- Develop and continuously refine chat conversion strategies, balancing revenue generation with authentic, engaging, and customer-focused communication
- Create, review, and optimize chat scripts, conversation flows, and response guidelines to improve engagement, conversion, and monetization
- Establish consistent quality assurance and performance evaluation standards, including scoring frameworks for assessing conversations and identifying improvement opportunities
- Monitor operational and commercial performance, identifying areas for improvement in chat quality, conversion effectiveness, and revenue generation
- Work on the development and optimization of AI-powered chat capabilities, helping ensure that automated conversations meet established quality and commercial standards
- Support team leads in coaching and developing chat specialists, maintaining consistent execution across a 24/7 operation
- Collaborate with senior leadership on commercial priorities, operational improvements, and the further development of the chat function
- Report directly to the CEO, providing visibility into revenue performance, conversion results, operational challenges, and growth opportunities
REQUIREMENTS
- Proven experience leading a full-scale chat department within an OnlyFans or similar fan-platform agency, cam business, or another adult paid-chat operation
- Previous responsibility for a multi-level team structure, including direct management of team leads rather than supervision of individual chat operators only
- Strong commercial understanding of paid-chat monetization, with the ability to improve revenue performance through effective conversation strategies and customer engagement
- Demonstrated hands-on expertise in developing high-converting chat scripts, with the ability to create persuasive, natural responses independently
- Practical experience designing and implementing chat quality assessment frameworks, including conversation scoring criteria and performance evaluation standards
- Ability to evaluate chat performance beyond operational activity metrics, focusing on conversion quality, customer engagement, and revenue outcomes
- Strong leadership and people management skills, with the ability to build accountability, develop team leads, and maintain consistent standards across a large operation
- Strategic mindset combined with a hands-on approach to improving chat processes, communication quality, and commercial results
- Commitment to ethical, customer-oriented sales practices, avoiding manipulative pressure tactics, artificial urgency, or excessive follow-up messaging
- Comfortable working with adult (18+) content and managing communication in this industry
- English at Upper-Intermediate (B2) level or higher, with the ability to communicate confidently with international teams, lead discussions, and report directly to senior management
WHAT'S IN IT FOR YOU
- Fully remote work within an international business
- A senior leadership role with direct reporting to the CEO
- Opportunity to take ownership of a key revenue-generating function and directly influence commercial performance
- Involvement in the development of AI-powered chat solutions and the evolution of customer engagement processes
- Freedom to shape operational strategies, team structures, and performance standards
- Opportunities for professional development and long-term growth
- A dynamic working environment with meaningful responsibility and the ability to implement improvements
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As Marketing Web Designer/Developer, you will own avoca.ai http://avoca.ai end-to-end, design and ship every page, landing experience, and campaign site that defines how Avoca shows up on the internet. Reporting directly to our Director of Brand, you'll be a hybrid designer-engineer, equally credible in Figma and in code, owning the surface where most of our market meets us for the first time.
You will partner side-by-side with our Creative Director on visual language, our Creative Producer on integrating motion and film, and Product Marketing on launch and campaign work. You will architect the design system and the codebase that lets us ship category-defining web work at the velocity a Series B running into a $1T market demands.
WHAT YOU'LL DO
- Own avoca.ai http://avoca.ai end-to-end, design every new page in Figma, build it in code, and ship it. No handoffs. No throw-overs.
- Build and maintain Avoca's marketing component library and design system, with Figma → code parity as a non-negotiable.
- Ship the Q4 product launch site, the marquee industry conference microsite, and the customer story film pages for our top accounts.
- Design and build conversion-critical landing pages for paid, SEO, and ABM campaigns; instrument, A/B test, and iterate based on data.
- Lead interaction and motion design on the web, hero animations, scroll-driven moments, the homepage live-performance counter, and integrating Creative Producer's film and motion into the site experience.
- Partner with the Director of Brand on web brand expression; partner with Product Marketing on launch and campaign sites; partner with PMM and Product on customer-facing announcements and microsites.
- Instrument and ship analytics, A/B testing, and performance optimization, page speed, Core Web Vitals, accessibility, and SEO are not someone else's problem.
- Own technical decisions for the marketing stack: CMS, framework, hosting, asset pipeline, deploy/preview workflow.
WHAT YOU'LL BRING
- 4–7+ years of progressive experience as a hybrid marketing web designer/developer at B2B SaaS, agency, or in-house brand teams. Portfolio must include shipped marketing sites you designed AND built.
- Strong React / Next.js fluency. Production experience with Tailwind, Vercel or Netlify, headless CMS (Sanity, Contentful, or Storyblok), and modern asset pipelines.
- Strong Figma fluency including design system thinking, component variants, auto-layout, and library management. Bonus: Framer or Webflow fluency for rapid prototyping.
- Hands-on interaction and motion design experience, Framer Motion, GSAP, Lottie, or similar with a portfolio that shows craft beyond CSS transitions.
- Strong instinct for marketing performance: page speed, Core Web Vitals, A/B testing, basic SEO, accessibility, and conversion design.
- Comfortable owning end-to-end web sprints from Figma to production deploy without intermediate handoffs, running multiple sites in parallel.
WHO YOU ARE
- A hybrid by choice, not by accident, a designer who codes and an engineer with taste, who has resisted being pushed into one lane.
- Obsessed with the line between brand and performance. Won't ship anything ugly; won't ship anything that doesn't convert.
- A craft maximalist on the details that matter, type, motion, spacing, performance and a pragmatist on the rest.
- Deeply collaborative, with a natural instinct for partnering with the Director of Brand, Art Director, Creative Producer, and Product Marketing.
- In-office, engaged, and eager to lead from the front at our NYC location full-time.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected base salary for this role is $165,000-$185,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Bordeaux, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Descriptif du poste :
En tant que Business Development Manager basé(e) à Bordeaux, vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance.
Vos principales responsabilités seront:
Prospecter et développer les relations commerciales avec de futurs partenaires restaurateurs au téléphone et sur le terrain
Maintenir un niveau d’activité quotidien constant en matière de prospection (cold-calling).
Présenter les services de l'entreprise de manière claire, convaincante et professionnelle en s’appuyant sur le script de vente interne de l’entreprise.
Gérer les négociations commerciales et réussir à closer rapidement.
Atteindre les objectifs de vente mensuels de l'entreprise et maintenir à jour votre lead-list / CRM pour faciliter nos actions de suivi.
Assurer un suivi auprès de nos partenaires pour garantir leur satisfaction et leur performance sur Deliveroo après leur mise en ligne.
Réaliser un reporting régulier de vos actions commerciales auprès de votre manager.
Profil recherché:
Minimum Bac+3, Bac+4 en commerce, marketing ou toute autre discipline pertinente.
Expérience confirmée en vente de produits ou services.
Excellentes compétences en communication, négociation et présentation.
Capacité à travailler de manière autonome et à gérer efficacement son temps.
Connaissance des techniques de vente et de marketing modernes.
Bonne connaissance du marché de la livraison de repas et de son environnement concurrentiel.
Ce que nous offrons :
Un salaire fixe attractif avec des commissions déplafonnées sur les ventes réalisées.
De réelles perspectives d'évolution au sein de l’équipe commerciale et plus largement dans l'entreprise.
Une politique avantageuse pour les parents.
Un accès à WellPass à tarif préférentiel pour entretenir votre bien-être.
Les frais de livraison offerts sur Deliveroo+ pour profiter de nos meilleurs offres.
Si vous êtes motivé(e), persévérant(e) et prêt(e) à relever de nouveaux défis au sein d’une équipe de vente dynamique et ambitieuse, postulez dès maintenant et participez à la croissance de Deliveroo !
Environnement de travail & avantages
Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive.
We’re looking for a People Operations Process Transformation Lead to join our global team based out of London. This is a hybrid role. In this role, you’ll help us establish the operational foundation for HR across three global brands, streamlining workflows and preparing core processes for cutting-edge agentic AI.
Get to know our
People
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the People Services & Enablement team. We run HR operations across DoorDash, Wolt, and Deliveroo, focusing on delivering one unified service catalogue, one front door, and a simplified operating model. You will turn fragmented processes into scalable, AI-ready operations that return real capacity to the business.
Here’s what your day-to-day might look like:
Establish a unified catalogue and SOP library:
Create a single, cross-brand catalogue of all People Services activities with named owners, version control, and clear process mapping across Workday, Jira, and local tools.
Eliminate process waste and standardise:
Identify and cut redundant handoffs, rework, and unnecessary approvals before documenting standard operating procedures, ensuring we simplify before we automate.
Size, prioritise, and track capacity:
Implement a consistent T-shirt sizing framework (effort, complexity, risk) across all tasks to prioritise the operational backlog, plan team capacity, and measure FTE hours returned.
Lead the agile methodology for agentic AI:
Define intake, sprint frameworks, and definition-of-done standards to prepare SOPs and decision rules for AI agents, partnering with People Tech to launch priority automations.
Optimise case management workflows:
Design structured Jira workflows, auto-routing rules, and an AI case assistant to ensure seamless single-front-door intake, higher first-contact resolution, and strict SLA adherence.
Drive cross-functional transformation:
Partner closely with People Tech, Knowledge & Content, Payroll, and Centres of Excellence to seamlessly transition work into centralised services and measure tangible efficiency gains.
What You’ll Need to Thrive
Essential:
Significant experience in process improvement, operational excellence, or HR shared services transformation, ideally within a complex, multi-country organisation.
Demonstrated ability to catalogue, size, and simplify end-to-end processes, eliminating waste to deliver measurable gains in hours or cost.
Strong practical understanding of agile methodologies (e.g. kanban, sprint cycles, backlog management) applied to operational or tech-enabled teams.
Hands-on experience designing or governing AI-enabled and agentic workflows, including setting quality benchmarks and identifying critical human-in-the-loop checkpoints.
Proven ability to design ticketing and case management workflows (ideally in Jira) and influence cross-functional stakeholders across HR, technology, and compliance without direct authority.
Nice to have:
Hands-on experience configuring Jira Service Management or Workday.
Formal training or practical application in Lean, Six Sigma, or continuous improvement methodologies.
Experience writing prompt evaluations, structured decision trees, or knowledge architectures for LLM-powered tools.
Exposure to EMEA employment compliance, payroll handoffs, and operational change management.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: APAC
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
Payward’s Payments & Blockchain team builds the capabilities that move money into and out of its products, connecting banking partners, payment providers and local rails for millions of users.
We’re building a peer-to-peer marketplace for Asia-Pacific that lets users buy and sell digital assets directly with each other using familiar local payment methods. Payward will provide the marketplace infrastructure, merchant network, escrow, transaction management, and trust and safety capabilities.
We’re looking for an experienced product leader who has launched crypto P2P in APAC and can turn that expertise into a shared platform serving multiple Payward products.
THE OPPORTUNITY
- Strategy and market expansion: Set the P2P vision, business objectives and roadmap. Prioritize markets, customer segments and payment methods based on demand, competitive conditions, economics and regulatory requirements.
- Merchant network and liquidity: Develop the merchant acquisition, onboarding, incentives and retention strategy. Work with commercial and local teams to build dependable liquidity, competitive pricing and coverage across relevant payment methods.
- Marketplace economics: Define fee structures and incentive programs. Set commercial targets and improve revenue, transaction costs and contribution margin with finance and commercial partners.
- Core P2P capabilities: Lead product development across matching, escrow, order management, payment confirmation, transaction limits, merchant controls and dispute handling.
- Platform adoption: Build reusable capabilities and integration requirements that allow multiple Payward products to offer P2P. Make the platform straightforward to integrate, operate and extend into new markets.
- Buyer, seller and merchant requirements: Define transaction workflows, exception handling and acceptance criteria. Bring customer research and marketplace expertise into interface decisions, and use transaction data to identify friction and improve completion.
- Trust and marketplace integrity: Partner with risk, compliance, legal and operations to build merchant verification, fraud prevention, dispute resolution and appeals into the product from the outset.
- Launch and operating performance: Lead cross-functional launch planning and establish the processes needed to run each market. Track liquidity, order completion, time to trade, repeat usage, dispute rates, fraud losses and platform reliability.
- Product leadership: Align senior stakeholders around priorities and tradeoffs, work closely with engineering on system capabilities, and develop product talent as the platform scales. Apply proven P2P playbooks and move quickly from decisions to live transactions.
WHAT YOU BRING
- A demonstrated record of launching and scaling a crypto P2P marketplace in APAC, ideally including a launch from zero.
- Senior product leadership experience with responsibility for strategy, roadmaps and measurable commercial outcomes.
- Deep understanding of merchant operations, two-sided liquidity, pricing, incentives and the economics of P2P trading.
- Practical knowledge of APAC payment methods, local banking and wallet ecosystems, and how customer behavior differs across markets.
- Experience building shared platform capabilities used by multiple products, channels or external partners.
- Strong judgment about fraud, payment verification, transaction disputes and the operational realities of running a financial marketplace.
- Technical fluency across APIs, transaction lifecycles, payment integrations and reliable financial systems.
- The ability to influence senior stakeholders and lead through partnerships with engineering, interface product teams, operations, risk and commercial teams.
NICE TO HAVES
- Experience expanding P2P across several APAC markets.
- Experience with stablecoins and local fiat on/off-ramps.
- Experience building and leading product teams.
- Fluency in one or more APAC languages.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Location: Philadelphia, Tampa, Chicago or Dallas/Austin - United States
Why Join Exadel
We're an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From strategic advisory and AI solutions to digital transformation, we partner with enterprise leaders to solve complex business challenges, unlock opportunities, and build what's next.
What powers it all? Our people are ambitious, collaborative, curious, and constantly evolving.
About the Role
You will be joining the growing UK arm (London-based) of our US-based Advisory business, where you will help shape the direction of the practice and execute our ambitious plans to scale our strategy consulting capabilities.
As a Lead Strategy Consultant, you will act as a trusted advisor and front door to Exadel, where you'll work directly with senior client leaders, often at the C-suite level, helping them clarify their business goals, uncover opportunities, challenge assumptions, and define the outcomes that matter most. We believe great consulting doesn't begin with a predefined problem or solution. It begins with curiosity, asking the right questions, understanding what keeps clients up at night, and looking beyond their initial requests to determine what they are ultimately trying to achieve.
You'll help clients set strategies that evaluate the right combination of people, processes, operating models, experiences, data, and technology to achieve their goals. This may involve improving business performance, developing new capabilities, addressing operational challenges, or enabling broader transformation.
And once the strategy is defined, you won't simply hand it off. You'll work alongside our broader delivery teams to help turn strategic direction into tangible outcomes, ensuring solutions work for the people and organizations they are intended to serve.
What You'll Do
Lead client engagements, shaping opportunities, Problems & Solutions
Own consulting workstreams and engagements end-to-end, accountable for quality, timelines, budgets, and client outcomes
Lead workshops, asking thoughtful, sometimes challenging questions to uncover what clients are truly trying to achieve, rather than simply accepting their initial problem statement or proposed solution
Identify underlying challenges, root causes, and opportunities that may not be immediately apparent, helping clients focus on the outcomes that will create the greatest value
Help clients define what success looks like and translate their goals into strategic priorities, actionable recommendations, and practical roadmaps
Develop Executable Strategies
Develop client strategies and own strategic roadmaps grounded in business realities and focused on measurable outcomes, including revenue growth, customer experience, operational efficiency, risk reduction, and business performance
Evaluate strategic options across people, processes, operating models, experiences, data, and technology, including AI where it can deliver meaningful value
Lead business case development, quantify opportunities, and confidently present investment recommendations to client leadership and finance teams
Work with Exadel's broader advisory, design, data, AI, and engineering teams to ensure strategies can be translated into tangible solutions
Build Client Relationships & Grow the Business
Build trusted relationships with senior client decision-makers, developing a deep understanding of their business, priorities, and evolving needs
Recognize emerging challenges and opportunities where Exadel can deliver additional value, helping shape new engagements and long-term partnerships
Support proposals, pitches, business cases, and solution development for new opportunities
Contribute to thought leadership that helps organizations navigate evolving business challenges, strategic opportunities, and the role of emerging technologies
Help Shape Our Consulting Practice
Contribute to the development and evolution of consulting frameworks, methodologies, and reusable approaches that strengthen our ability to deliver client value
Help build and scale our strategy consulting capabilities, influencing how we engage clients, shape opportunities, and deliver outcomes
Mentor and coach other consultants, strengthening their strategic thinking, problem-solving, and client leadership skills
What You Bring
Strong consulting experience:
Extensive experience in strategy, management, business, or technology consulting, with a proven track record of leading client engagements and influencing senior stakeholders
Strategic leadership and opportunity shaping:
The ability to enter client conversations without a predefined problem or solution, uncover opportunities, challenge assumptions, and guide clients toward the right strategic direction and business outcomes
Intellectual curiosity and critical thinking:
A natural instinct to ask questions, dig beneath the surface, investigate root causes, and understand what truly matters to clients. You're comfortable respectfully challenging their thinking when it leads to better outcomes
Executive presence and stakeholder leadership:
Confidence engaging directly with senior executives, including C-suite leaders, building trust, navigating complex stakeholder environments, and influencing strategic decisions
Commercial and business acumen:
The ability to connect business goals to financial and operational outcomes, quantify opportunities, build credible business cases, and confidently discuss revenue, margin, cost, risk, and return on investment
Human-centered thinking:
Strong empathy, creativity, judgment, and an understanding of how people, organizations, and technology interact. You recognize that successful strategies must work for the people they affect
AI and technology fluency:
Curiosity about emerging technologies and hands-on experience using AI to enhance your own work. You understand where AI can create value, recognize its limitations, and are comfortable collaborating with technical teams without needing to be an engineer yourself
Strategy through execution:
Experience translating strategic direction into practical roadmaps, actionable recommendations, and measurable outcomes. You understand how to connect business strategy with delivery
Builder mindset:
Comfortable moving beyond presentations to test ideas, validate assumptions, and develop tangible proof. You thrive in ambiguity, work at pace, and balance hands-on contribution with leading from the front
Business and operating model understanding:
Experience assessing organizational capabilities, business processes, governance, and operating models, with the ability to recommend changes where they support client goals
People leadership:
Experience managing, mentoring, or coaching consultants, with a genuine interest in helping others develop
Exceptional communication:
The ability to distill complex business challenges into clear, compelling narratives and communicate recommendations persuasively, both in writing and in the room
High standards and accountability:
A commitment to intellectual rigor, accuracy, quality, and delivering thoughtful recommendations that create meaningful client value
English Level
Professional fluency
Location
Philadelphia, Tampa, Chicago or Dallas/Austin - United States
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $130–150k USD annually, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
In AI, proximity to customer reality is the moat. Even the best model doesn't run itself: it takes someone who gets close enough to a customer's business to make it work, and that closeness doesn't happen on its own.
That's where the
Forward Deployed Product Manager
comes in. You'll work directly with our biggest customers at the moments that matter most in their journey with Fin, whether that's proving out value in an evaluation, getting a deployment live, or expanding what's possible once it's working, and get them to real, measurable success with Fin faster than they'd get there on their own. What you learn with them feeds back into the product, so every customer after them gets there faster and better too.
This is a very novel role in the industry, still being shaped, and you'll help sharpen what great looks like at Fin: evolving the playbooks, and shaping how we win and deliver on our biggest, highest-stakes deals.
This is a high-ownership, high-visibility role for a PM who wants real time with customers and hands-on time with the product, and who's comfortable making progress before every answer is known.
What will I be doing?
Own outcomes for a portfolio of strategic customers deploying Fin.
Understand their business, their support operation, and their technical environment well enough that the deployment plan you propose earns trust immediately.
Run the full arc yourself.
Pitch and demo Fin, scope the solution, hands-on configure it (including custom development if required), and unblock whatever gets in the way, whether that's a product gap, a technical integration, or a cross-functional snag.
Be the AI expert in the room.
Customers should leave every conversation with you knowing more about how to get outstanding results from Fin.
Partner tightly with Sales, Success, and R&D
so each deployment feels like one team to the customer, not a relay race.
Turn what you learn in the field into product.
Bring specific, evidence-backed input, not just feature requests, to shape the roadmap.
Build the playbook as you go:
the deployment patterns, templates, and best practices that make the next ten deployments faster than the first.
Help define what Forward Deployed PM means at Fin
. It's a very novel role across the industry, still being shaped, and you'll help sharpen what it looks like here.
Success in this role looks like your customers thriving with Fin, and the product getting sharper because of what you learned from them. It's product management at its core, not solutions engineering, customer success, or professional services.
What skills do I need?
Experience:
No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure.
Customer obsession:
Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results.
Communication & storytelling:
You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience.
Technical fluency:
You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups.
Evidence-based thinking:
You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story.
Cross-functional influence:
You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin.
Comfort with ambiguity:
You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution.
Operational rigor:
Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish.
Even better if you have:
Experience building product for enterprise customers
Startup or B2B SaaS experience
Background in technical consulting, solutions engineering, or customer success
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
This role reports to the Senior Director, People Experience EMEA and is part of the global PX team. The role will be looking after for all operational elements of HR and is part of the core foundation to the success of our HR Operating model and enables us to continue to build a smooth and efficient employee experiences. Successful candidates will have worked in similar sized organisations with a remit of multiple countries. The remit is currently growing as we are centralising European Tier 1 activity into the center. The team consists of focused Advisory teams based in London as well as HR Managers who have hybrid roles (Tier 1 and Tier 2) based in France, Germany and Spain.
What you'll be doing:
Accountable for all activity associated with first line HR support (Tier 1), this includes: data integrity which feeds into Payroll and reporting. Key HR systems are Workday and ServiceNow (Nexus tickets); implement HR policies consistently, oversee country specific onboarding, offboarding, benefit administration, , administration of employee changes (starter, leaver, changes), employee screening, Right to Work checks, HR compliance, Tier 1 ticketing SLAs and continuous process improvement and tech stack automation focus across the region.
Develop and maintain strong relationships with key roles in the wider HR team such as PX Consultants, in-house Legal team, Payroll team, Global Mobility, PTS (technology), COEs (Talent, DEI, Total Rewards etc) as well as regional leaders to ensure you have a deep understanding of business needs and ability to schedule team resource. The key is to continuously improve and develop operational support best practice and review opportunities for improvement with a global lens even when the role is regional.
In partnership with the Senior Director People Experience and senior stakeholders, scope requirements for HR Operations across Europe with the aim to establish and maintain a full European HR Operations service. Countries currently in scope include France, Germany, Netherlands, Belgium, Spain, Portugal, Italy, UK and Ireland
Responsible for the team’s adoption and successful achievement of current SLAs and KPIs on the Nexus ticketing system, goals and continuous improvement projects to align with changing business needs and re-establish a customer focused and proactive approach across the team and line with the globalisation of our function. Coach, develop and train team members to avoid single point dependencies and build for scale and knowledge sharing.
Create and maintain relevant external supplier relationships and regularly review their SLAs (e.g. pre-employment screening, Right to Work checks etc) as well as the budget related to yearly activities for Tier1
Present regular reports to leadership to illustrate KPIs, changes in processes/policies, noticeable trends and project updates with reflective learnings as well as proactive forward looking focal points. This role requires strong collaboration communication skills.
Build mechanisms to enable a self-service culture by ensuring core platforms are regularly reviewed and maintained including knowledge articles and regularly reviewing training material for the team and the business
Leads a continuous improvement culture, driving ongoing development, evaluation/testing, and maintenance of processes and documentation (e.g., Tier 0 Knowledge Base, Standard Operating Procedures).
Lead projects to improve processes and technology e.g. implementing screening, integrating new work streams
Maintain appropriate confidentiality in all of the above, ensuring legal and compliance requirements are met (e.g. employment legislation, data protection etc.)
What we're looking for:
Experience of managing an operational HR services function with multi-site accountability across EMEA, with specifically working with SLAs/KPIs through a ticketing system and managing a team of 5-10 direct reports.
Proven line management capability with a focus on driving performance, team development, continuous improvement as well as evolve the model as centralisation progresses.
Experience implementing new technologies and/or harmonising multiple systems and simplify / automate processes
Strong experience of building collaborative relationships across the business and HR to gain a detailed understanding of commercial drivers.
Excellent written, verbal and numeracy skills with the ability to present to senior stakeholders.
Ability to analyse data/information and interpret it into recommendations.
Strong eye for detail with a pragmatic approach to solving problems and working well under pressure with multiple project deliveries at any one time
Strong IT skills with a focus on Microsoft Office and HRIS such as Workday.
Proven HR advisory experience and can provide advice associated with employment regulations and procedures.
Project management experience in complex matrix global organisations
Desirable
:
Transformational HR experience across multiple countries.
Worked with in the Tech or Gaming industry.
Degree level education or CIPD qualified.
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is on a growth journey as part of the DoorDash family, together with Deliveroo. Retail is one of our biggest growth opportunities: supermarkets, convenience chains, pharmacies, and specialty and department stores that want to reach customers through our Marketplace. These partners have different needs from restaurants, with larger catalogues, more complex integrations and longer, more structured sales cycles. This brings us to you, our next Head of Enterprise Retail Sales for Scandinavia.
You’ll lead retail acquisition across Denmark, Sweden, Norway and Iceland and own the new partner targets for your cluster. You’ll manage a team sales professionals and turn regional commercial direction into disciplined country-level execution. You’ll work closely with Account Management, Operations, Marketing and the Regional Commercial teams, and you’ll be part of the regional Retail sales leadership.
What you’ll be doing
Own new Enterprise retail partner acquisition targets across your countries, and drive consistent delivery against monthly and quarterly goals.
Translate regional commercial strategy into clear country-level execution plans.
Lead, coach and develop a team of sales professionals: set clear targets, run regular pipeline reviews and check-ins, and support hiring and onboarding.
Oversee the sales process end to end, from prospecting to signed agreement. Help the team build structured, data-driven value propositions, and join negotiations on larger or more complex deals.
Make sure commercial terms follow our profitability and pricing guardrails, and build a high-quality partner portfolio aligned with long-term growth.
Monitor pipeline health, conversion rates and forecast accuracy, and keep CRM usage and reporting standards high.
Partner with Account Management for smooth handovers, with Operations for strong onboarding and launch readiness, and with Marketing on local acquisition campaigns and partner launches. Align on basic retail standards with local SMB sales teams where needed.
Share best practices across markets, spot performance gaps and fix them, and keep improving win rates, sales cycle efficiency and acquisition quality.
Give Regional Sales and Commercial teams structured feedback on market dynamics and the competitive landscape.
Our humble expectations
At least 7 years of experience in B2B sales or business development, ideally in retail, marketplace, FMCG or technology environments.
At least 3 years of direct people management experience.
A proven track record of delivering acquisition targets and closing commercial deals.
Strong commercial acumen and structured negotiation skills.
Strong analytical skills, and experience using CRM systems and BI tools to steer performance.
The ability to balance hands-on selling with team leadership.
Fluency in English. Proficiency in Nordic languages is strongly beneficial.
Seen as a strong advantage:
Experience managing performance across multiple markets or territories.
What’s in it for you
🚀 Fast-growing: Join a high-growth business at a moment when retail is a top priority
🛒 A team and a number to own: Lead your own sales team and be accountable for retail growth across your cluster
🤩 Ride of a lifetime: Accelerate your career with access to DoorDash’s global experience and room to grow as retail scales
💪 Instant impact: Take ownership and make a difference
💙 Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV in English and get the conversation going! We will be reviewing applications on a rolling basis.
[Location: Denmark, Sweden, or Norway. The role covers four countries, so expect regular travel to country teams and regional stakeholders.]
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Los Angeles, USA; San Francisco Bay Area, USA
Workplace: Remote
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ROLE OVERVIEW
We are seeking a Head of Entertainment GTM to build and lead our entertainment industry business.
This role sits at the intersection of entertainment, technology, partnerships, and revenue. You will own the strategy, pipeline, partnerships, and commercial execution across studios, streaming platforms, broadcasters, production companies, agencies, talent organizations, sports media companies, and emerging creator businesses.
Beyond external relationships, you will be responsible for aligning entertainment-focused initiatives across Higgsfield's Asia-based Growth and our U.S.-based Enterprise team. You will create a unified go-to-market strategy, establish operating rhythms, and ensure all teams are executing against common objectives.
KEY RESPONSIBILITIES
BUILD THE ENTERTAINMENT BUSINESS
- Develop and execute Higgsfield's entertainment go-to-market strategy.
- Identify, prioritize, and penetrate key entertainment segments including film, television, streaming, sports, gaming, music, creator economy, and digital media.
- Build executive relationships with decision-makers across studios, broadcasters, production companies, agencies, talent organizations, and major creator businesses.
- Create and execute strategic account plans for marquee entertainment customers.
- Negotiate and close complex commercial partnerships and enterprise agreements.
LEAD CROSS-FUNCTIONAL REVENUE EFFORTS
- Serve as the central owner of entertainment-related revenue initiatives across the company.
- Align activities across Asia-based Growth, B2B, and Business Development teams and U.S.-based commercial teams.
- Create operating cadences, pipeline reviews, forecasting processes, and success metrics.
- Ensure efficient handoffs between growth, partnerships, sales, customer success, and product teams.
- Establish scalable processes for customer acquisition, expansion, and retention.
INFLUENCE PRODUCT & MARKET STRATEGY
- Partner closely with Product, Engineering, Research, and Leadership teams to inform roadmap priorities.
- Translate customer feedback into actionable product requirements.
- Identify emerging market opportunities and competitive threats.
- Help define Higgsfield's positioning within the entertainment ecosystem.
BUILD INDUSTRY PRESENCE
- Represent Higgsfield at major industry events, conferences, festivals, and executive forums.
- Develop relationships with key industry influencers and decision-makers.
- Help establish Higgsfield as the leading AI video platform for entertainment organizations.
- Contribute to thought leadership, speaking engagements, and strategic partnerships.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- 10+ years of experience in enterprise sales, partnerships, business development, strategy, or go-to-market leadership.
- Significant experience working directly within or selling into the entertainment industry.
- Demonstrated success closing large enterprise deals and strategic partnerships.
- Experience selling creator technology, media technology, or content production solutions as well as finding bespoke GTM paths at the intersection of technology and entertainment.
- Strong understanding of entertainment business models and content production workflows.
- Experience at a leading entertainment company, media organization, talent agency, creator platform, consulting firm, private equity firm, venture-backed technology company, or AI company.
- Experience leading cross-functional initiatives across multiple teams or regions.
- Existing network across studios, streaming services, production companies, agencies, and creator businesses.
- Willingness to travel as needed.
COMPENSATION & BENEFITS
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $250,000 - $320,000 , depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This role is open to candidates who are hybrid in the San Francisco Bay Area or fully remote based in the Los Angeles area, with occasional travel to our San Francisco office for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team's time zone. Whether working remotely or in a hybrid capacity, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Tas-Sliema, Malta
Workplace: none
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Middle Live Account Manager on Malta!
About the job:
EM Live is seeking a commercially minded Account Manager to build strong customer relationships and help partners maximise the value of our live casino offering. This is a mid-level role for someone who understands the live gaming provider landscape, takes ownership, and is motivated to grow accounts through insight, responsiveness, and consistent execution.
The successful candidate will combine at least three years of relevant industry experience with a hungry, proactive mindset. They will be confident working with customers and internal teams, curious about the product and market, and willing to keep learning as EM Live grows.
Key Responsibilities:
Own and develop a portfolio of EM Live customers, acting as their primary commercial contact.
Build trusted relationships with customer stakeholders and maintain a clear understanding of their objectives, priorities, and challenges.
Create and execute account plans that support retention, revenue growth, product adoption, and long-term partnership value.
Identify upsell and cross-sell opportunities across EM Live products, tables, markets, and promotional initiatives.
Monitor account performance, player and market trends, and key commercial indicators; turn insights into clear customer recommendations.
Lead regular business reviews and provide accurate updates on performance, opportunities, risks, and agreed actions.
Coordinate effectively with commercial, product, operations, marketing, and technical teams to deliver for customers.
Work with customers to optimise EM Live site positioning, visibility, and placement across casino lobbies and relevant promotional areas.
Plan, coordinate, and evaluate customer promotions that drive awareness, engagement, and commercial performance.
Support launches, integrations, and new-market activity, ensuring stakeholders remain informed and aligned.
Maintain accurate account records, commercial forecasts, opportunities, and next steps in the relevant systems.
Stay informed about the live casino market, competitor activity, and emerging customer needs.
Requirements:
At least three years of account management, commercial, or partner-facing experience with a live gaming provider.
Practical understanding of live casino products, operator needs, commercial models, and the wider online gaming ecosystem.
Demonstrated ability to manage customer relationships, prioritise competing demands, and follow through on commitments.
Strong written and verbal communication skills, including the confidence to lead customer meetings and business reviews.
Commercial awareness and comfort using performance data to identify opportunities and recommend actions.
Collaborative working style and the ability to influence internal stakeholders without direct authority.
Strong organisation, attention to detail, and a disciplined approach to forecasting and account planning.
Demonstrated experience and practical knowledge of site positioning, including optimising live casino visibility and placement within operator lobbies.
Hands-on experience planning, running, and reviewing customer promotions that support engagement and revenue growth.
Desirable
:
Experience supporting live casino launches, integrations, dedicated tables, or branded environments.
Experience working across multiple countries, cultures, or customer segments.
Turkish language skills are preferred.
What Success Looks Like
:
Hungry:
actively looks for opportunities, asks the right questions, and is not satisfied with simply maintaining the status quo.
Motivated:
takes ownership of outcomes, follows through, and brings energy and resilience to customer challenges.
Willing to learn:
seeks feedback, builds product and market knowledge quickly, and adapts as the business evolves.
Customer-focused:
listens carefully, communicates clearly, and balances customer needs with sustainable commercial outcomes.
Collaborative:
works constructively across teams and shares information early to keep delivery on track.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
УдалённоUnited Kingdom; Spain; United States; Germany; Italy; Poland; France; Bulgaria
ОфисСтажёрBrussels; London; London OR Brussels
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УдалённоmiddleUAE; Saudi Arabia; Designing and managing candidate pipelines across global time zones with a focus on efficiency, transparency, and high-touch experience; Thrives in fast-paced, remote-first environments and collaborates seamlessly across teams and time zones
УдалённоheadГеография найма не уточнена
ОфисГеография найма не уточнена
Bordeaux, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
leadLondon, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance; APAC
leadPhiladelphia, Tampa, Chicago or Dallas/Austin - United States
seniorDublin, Ireland
seniorUnited Kingdom, London
headCopenhagen, Denmark
УдалённоheadLos Angeles, USA; San Francisco Bay Area, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team's time zone