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Location: Remote (Philippines); Remote (APAC); Remote (Romania); Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE The Collections team under Billing is responsible for collecting payments from workplaces (e.g., healthcare facilities). The Billing Representative (BR) is responsible for ensuring that the assigned workplaces pay their invoices quickly and on time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The BR will reach out to the workplaces through phone and email to follow up on payments, get a commitment of payment ("promise to pay"), and ensure that the workplaces honor these commitments. The BR will work with the workplaces and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role will require cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to achieve the desired goals. RESPONSIBILITIES - Monitor accounts to identify outstanding debts. - Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues. - Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.). - Identify the root cause of non-payment and resolve billing concerns. - Report on collections updates and accounts receivable status. - Identify critical accounts and devise SMART action plans to address issues. REQUIREMENTS AND SKILLS General - Professional and clear communication (verbal and written). - High attention to detail. - Receptive to feedback (highly coachable). - Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone software like Amazon Connect. Technical - Comfortable with math and data (e.g., calculating payment plan instalments). - Ability to build relationships with customers. - Strong judgment in customer-facing decisions and live interactions. - Negotiating skills. QUALIFICATIONS - Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. - No specific degree required—we care about what you can do, not just what’s on your résumé. WHY JOIN CLIPBOARD? - 100% Remote. Work from anywhere in the world. - Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our workplace customers. SYSTEM REQUIREMENTS To succeed in this role, you must have: - A reliable laptop/desktop (no Chromebooks or Linux OS). - Minimum 20 Mbps wired internet connection. - Wired headset for clear communication. - A quiet, distraction-free workspace. - Stable power and internet connectivity. HIRING PROCESS 1. Application form: This includes basic billing rep skill-based questions. Some questions result in automatic rejection, so please approach these with diligence as they assess your ability to handle real problems and client situations. 2. Case Study: Collections scenarios (identifying at-risk accounts, action plans, email writing) 3. Interview 1: Collections simulation 4. Interview 2: Collections simulation 5. Offer You will receive an email with the next steps in the process within 2 days of your application. Please check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote, Bay Area, CA ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. More than 10 million developers build on it, from solo founders shipping over a weekend to teams and builders via Vercel, Lovable and Stripe, and every one of them reaches Supabase through a surface: an API, an auth flow, an SDK, or a Partner's product with Supabase integrated. The current and next wave of software leans on those surfaces harder than any before it. Agents now act on behalf of developers and end users, authentication has to work machine-to-machine as seamlessly as it once worked human-to-human, and independent platforms increasingly need to authenticate, delegate, and coordinate with each other without a person in the loop. For a platform built on Postgres with Auth, Compute, Storage and generated Data APIs at its core, the surfaces where Supabase meets Partners and their systems are some of the most important avenues that we own - this role owns these surfaces. This role owns a focused portfolio of those Partners. Not the platform as a whole, but a small number of strategic Partners whose integrations you are accountable for making excellent. Success here is a product measure, not a commercial one: the integration is high quality, the developers who use it are well served, and it keeps improving. That means living close to those developers, obsessing over where the integration fails them, and turning what you learn into the roadmap. It is a product and engineering job first, because the best integrations are won in architecture reviews and pull requests, not in meetings. WHAT YOU'LL BE RESPONSIBLE FOR - Owning the success of a focused portfolio of strategic Partners, a small number of them rather than the platform as a whole. You are accountable for the outcome of each partnership: a high-quality integration that the developers who use it reach for, and that keeps getting better. - Living close to the developers who use these integrations. Talking to them constantly, finding where each integration breaks down in real use, and building the roadmap from that signal rather than from a Partner's wishlist. - Deciding the right integration model for each Partner: what Supabase owns, what the Partner owns, what you build jointly, and what stays open and Partner-agnostic, reading whether the two roadmaps run together or diverge and choosing accordingly. - Working hands-on with each Partner's product and engineering counterparts to ship. Holding your own in an architecture review and a code-level design discussion, and turning strategy into shipped, high-quality integrations rather than long conversations. - Setting the quality bar for what a great integration looks like, and building the mechanisms (documentation, tooling, guardrails, versioning) that hold every Partner to it as adoption scales. - Defining what success looks like for each integration and measure it honestly: adoption by the developers who use it, integration quality, and reliability in real use. Using those signals to decide how deep to go with each Partner and where to push the integration next. YOU MIGHT BE A GOOD FIT IF YOU: - Have 7+ years of product management on developer tools, or are an ex-founder with strong product instincts, and are technical enough to read an architecture doc, follow a design discussion, and ask the right questions. - Are based in the San Francisco Bay Area or can travel there regularly. - Have shipped integration or platform surfaces that other companies' systems build against, owning APIs, auth or identity flows, or developer-facing platform surfaces end to end, and can reason at the product level about how two independent systems should authenticate and exchange data: where to be open, where to be strict, and where trust lies in these integrations. Familiarity with more recent primitives like workers/agent sandboxes and developer-tooling products, or with machine-to-machine authentication, is a bonus. - Are biased toward speed, and would rather ship something imperfect (but secure) while learning than spend another month polishing a spec. - Build with what you own, using the surfaces on your roadmap the way a Partner would: standing up an auth flow, calling the Data API, deploying a database, wiring Supabase into another product. You form opinions through first-hand use. - Comfortable using AI tools to compress the slower parts of the role, like research, drafting, and synthesising feedback, so you spend more time on judgment calls. - Work async by default. Supabase is fully remote, so you make decisions in writing and move work forward without meetings. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Manila, Philippines Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: Kota Kinabalu, Malaysia Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: Espoo Workplace: Hybrid Role highlights: - Supplier Quality Engineer - Electronics - Location: Finland - Department: Mission Assurance & Reliability - Reports to: Manager, Mission Assurance & Reliability - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO) Why this role matters: As a Supplier Quality Engineer - Electronics, you’ll play a key role in ensuring the quality, reliability, and scalability of ICEYE’s external manufacturing ecosystem. You will drive supplier quality activities across the full supplier lifecycle, from supplier selection and qualification to ongoing performance management and continuous improvement. Working closely with Supply Chain, Engineering, AIT Engineering, and external manufacturing partners, you will help ensure that critical electronic components and assemblies meet the highest standards for mission-critical space hardware. Your work will directly support ICEYE’s ability to deliver reliable, manufacturable, and high-performance systems at scale. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Lead supplier preselection activities and supplier audits to assess capability, maturity, and compliance with ICEYE and industry standards - Define and communicate technical and quality requirements to suppliers, ensuring clear understanding and consistent compliance across the supply chain - Monitor supplier performance through quality, delivery, and responsiveness metrics, driving corrective and continuous improvement actions where needed - Manage supplier change requests, part approvals, process approvals, and configuration control activities together with Engineering and Configuration Management teams - Lead supplier part qualification activities to ensure compliance with technical, quality, and regulatory requirements before production release - Identify and proactively mitigate supplier-related risks to support continuity of supply, product quality, and delivery performance - Collaborate closely with Design and AIT Engineering teams to improve manufacturability and inspectability of electronic assemblies and components - Act as the primary point of contact for supplier-related quality issues, including non-conformances, deviation requests, and waiver management What we’re looking for Must haves: - Degree in Engineering, preferably in Electrical Engineering, Electronics, Aerospace Engineering, or a related field - Strong experience in supplier quality management for high-reliability electronics, including audits, qualification activities, and supplier performance management - Deep understanding of electronics manufacturing processes and requirements for high-performance / harsh-environment electronic products, including PCB assembly, cable and harness assembly, and inspection methodologies. - Experience managing non-conformances, root cause analysis, corrective and preventive actions in high-reliability manufacturing environments - Ability to read and interpret schematics, PCB layouts, bills of materials, and detailed technical specifications - Strong understanding of traceability, configuration control, and change management for mission-critical hardware - Data-driven mindset with the ability to analyze supplier performance and identify improvement opportunities - Strong communication and stakeholder management skills across suppliers and cross-functional internal teams - Ability to drive results and influence decisions without direct authority - Structured problem-solving approach with strong analytical thinking skills - High level of ownership with a proactive and hands-on working style - Ability to manage multiple priorities in a fast-paced and evolving environment - Ability to travel at least once a month to meet with our suppliers Nice to haves: - Familiarity with IPC-A-610 Class 3, IPC/WHMA-A-620 Class 3, J-STD-001, and ECSS standards - Experience working with ERP systems in production environments - Experience in aerospace, defense, automotive, or other high-reliability manufacturing industries Application Process - Screening - Initial Interview - Task & Presentation - Final On-site Interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Paris, France WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: You will lead Notion’s GTM strategy and growth for France, one of EMEA’s largest and highest-priority markets. France is a Tier 1 region in Notion’s country-first EMEA model, with significant room to scale into a standalone, high-growth business. Notion is shifting from a traditional sales model toward a builder-led model with fewer handoffs, stronger technical fluency, and more direct ownership of customer outcomes. As General Manager, France, you will be the second-line leader responsible for overall revenue outcomes, regional GTM strategy, and the operating model for the French business. You will lead through frontline managers, teams of Business Development Representatives, Solutions Consultants and Outcomes Architects as well as partner cross functionally with Professional Services, Channel Partnerships and RevOps. This is a hands-on builder-leader role for an AI-native, country-first GTM model. You will bring Notion’s new GTM model to life in France: moving from a segment-first motion to a country-first, AI-native operating system where teams help customers diagnose problems, design agentic workflows, and build real systems with Notion AI. This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. This role will be based in Paris. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Own the GTM strategy, operating rhythm, and growth plan for France, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. - Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. - Scale a country-first GTM motion that brings Notion closer to French customers through local executive engagement, market nuance, and faster field-level decision-making. - Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. - Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across France. - Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions. - Make agentic transformation central to the French GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. - Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, Marketing and Channel to reduce handoffs and deliver faster, more durable customer value. - Build “sell with” partner motions in France, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. - Establish Notion as a visible force in the French ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. - Represent the voice of French customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. - Create a talent destination in France by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. - Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. WHO WE'RE LOOKING FOR: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in France and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. SKILLS YOU'LL NEED TO BRING: - 12+ years of professional experience, including 5+ years leading SaaS or AI sales & GTM teams in France. - Deep knowledge of the French enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics across all market segments (commercial, midmarket and enterprise) - Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. - Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. - Agency & Urgency: experience building or scaling a regional/country business in a high-growth or ambiguous environment. - Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. - Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. - Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. - Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. - Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. - Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. - Fluency in French and English. NICE TO HAVES: - Experience launching or scaling a country-first or regional GTM operating model. - Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. - Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €350,000 - €408,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner , working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts Workplace: remote About the role: At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA. Why Provectus Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems. Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive. Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented. Autonomous. You own the work from framing through to production, visible to clients and founders.  You own the method; nobody hands you a ticket. Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack. Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name. We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name. What we look for: Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way. Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly. Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why. Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits. Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room. Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job. Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses). Nice to have Containers and orchestration (Kubernetes/ECS) and CI/CD in production. IaC depth: AWS CDK, CloudFormation, Terraform. Open-source contributions or public writing on applied AI. What you’ll do: Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it. Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously. You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare. Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice. What We Offer: Full-time. On-site visits to client’s facilities and our office in NYC 1/week Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan. Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. We’re real: A person reads your application. We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team. We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates. You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO. How we hire: Recruitment interview. Tech interview with our FDE (30 min). A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked. Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows. 4. Soft skills interview. 5. Offer discussion.

Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the Rigging & Automation Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices and managing the safety of personnel on stage, The Rigging & Automation Technician must be able to perform a basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Rigging & Automation: Demonstrates a detailed knowledge of rigging and automation, with the ability to operate the stage automation control system in a safe and effective manner. Manages the system during rehearsals, shows, set up etc. to ensure maximum safety for all involved. Directs all scenic changeovers and ensures they are completed in a safe and timely manner. Advanced knowledge of technical theatrical productions, and safe rigging practices. Intermediate to Advanced knowledge of backstage environment and operation. Intermediate to Advanced knowledge of various automation systems including (but not limited to) Eris, Nomad, Acrobat, Visual Stage control systems. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Communication: Maintains ongoing communication with Entertainment Technical Manager, Stage supervisor and team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Always enforces the company policies and procedures. Inspect and keep updated Auditable records as per QMS regarding safety of the automation and rigging equipment. Responsible for the safekeeping of the entire automation & rigging equipment. Equipment Management/Maintenance: Manages the inspection of scenic installations after changeovers with Stage Supervisor to ensure that all props and equipment are secure and safe. Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment and control system. Maintains up to date auditable records of all shows and changes. Maintains up to date auditable records of all shows and changes. Must provide detailed and accurate Tracking Sheets, Safety Checklist to Stage Supervisor and/or Entertainment Technical Manager Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager, Stage Supervisor or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. Must be able to work and excel in a team environment and individually. Must have detailed knowledge of rigging and automation, and an overview of all technical systems Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Russia Workplace: remote We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs. Key Responsibilities Build and nurture strategic relationships with a portfolio of major clients to ensure satisfaction, retention, and growth. Understand customer goals and business needs through in-depth discovery and regular communication, ensuring our solutions align with their objectives. Propose new products, features, and solutions to drive customer value and support their ongoing success. Act as the voice of the customer internally , liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests. Own the execution of customer deliverables , ensuring internal stakeholders are aligned and accountable. Resolve issues and manage escalations with professionalism, protecting the integrity of the relationship. Conduct regular Business Reviews to assess customer health, review progress toward objectives, and gather actionable feedback. Identify and support upsell and expansion opportunities , contributing to revenue growth through long-term relationship development. Track and analyze customer success metrics to generate actionable insights and report on customer performance at a senior level. Qualifications Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles Strong ability to build relationships and influence stakeholders at all levels, both externally and internally. Excellent communication, presentation, and problem-solving skills. English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams. Comfortable working cross-functionally with product, engineering, and sales teams. Data-driven mindset with experience in analyzing metrics and translating them into business outcomes. Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability. Experience in industry, e.g., gaming, SaaS, fintech is a plus. Why Join Us Opportunity to work with top-tier clients and make a measurable impact. A dynamic, collaborative team culture that values innovation and initiative. Continuous learning and growth opportunities within a global organization. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment

Location: Worldwide Workplace: hybrid POSITION SUMMARY Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with  protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. Must be able to work and excel in a team environment and individually. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed. The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians. Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.   Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required. Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations. People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement. Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed. Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items. Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management. SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions. Exhibits strong management and leadership skills In depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems, VR and Arcade, rigging and automation and Broadcasting. Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity. 31/12/2026

Location: Worldwide Workplace: hybrid YOUR ROLE: The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment. You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old. MAIN DUTIES AND RESPONSIBILITIES Planning, implementation and development of our Kids and Teens activity programme offering. Oversees the assignment of duties, responsibilities and schedules of staff and activities. Oversees all Kids & Teens programming, daily activities and quality in all venues. Works collaboratively with other Hotel Officers to maintain quality and maximise profit. Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department. Provides the Broadcast Manager with information for the digital signage and daily programme. Responsible for delivering on Kids & Teens equipment and consumables budgets. Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction. Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such. Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training Maintains positive relations with all Guests and ensures interaction at every opportunity. Ensuring the safety and supervision of all children participating in our activity programme. Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual. Adhere to all Safeguarding policies and procedures and report any concerns immediately. Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations. Learn and deliver our additional family Activities, helping to achieve onboard revenue targets. Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift Be a good positive role model and ensure a safe cruise experience for young guests. communicate with parents/Guardians in a positive and professional manner. ADDITIONAL RESPONSIBILITES: Prepare appraisals for individuals under their remit in accordance with policies. Attends Guest functions as required by Head of Department. Partake in inspections, trainings and meetings as required by Head of Department. Participate in embarkation and emergency procedures. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Lead and Motivate using the Aroya Leadership Model. Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues BEHAVIOURS: We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing. We believe that our greatest assets are our people, those who serve and those whom we serve We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly We take an active part in the operational and departmental training we receive and suggest ways of reducing risks We engage with our guests and seek advice when unsure of how to ‘do the right thing’ We always work according to the Aroya Values VALUES: ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast. INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.     RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security. SKILLS REQUIRED: Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma 1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification Safeguarding knowledge Clear DBS/Police check national and international Proven people skills along with conflict resolution, counselling, mediating and motivational skills. All certificates as required by the STCW code for this position. Good command of the English Language, knowledge of the Arabic language is beneficial. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres. The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place. Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment. Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. All team members must be physically fit to the job required including lifting more than 25 pounds. Must be able to work and excel in a team environment and individually. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff. The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.   Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. Must be able to work and excel in a team environment and individually. Must be able to adapt to confined and sometimes limited living conditions for extended periods of time. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audio­visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning. Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables. Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment. The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement. Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. 31/12/2026