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Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We’re hiring a Finance Operations Analyst to join our Finance team in London. You will run and improve the core operational processes that keep finance moving across our global entities, from supplier onboarding and invoice processing through to payment runs, expenses and reconciliations, and you’ll help us build an automated, well-controlled procure-to-pay process as we scale into manufacturing volumes. Accounts payable is the core of the role today, but this is deliberately a broad finance operations position rather than a purely transactional one. As the finance function grows, there will be opportunities to take ownership of additional accounting processes, including accounts receivable, reconciliations, month-end close and other areas of the finance function. You’ll help design the processes, not just run them. WHAT YOU’LL DO Finance Operations - Process supplier invoices end to end across multiple entities and currencies, including coding, approvals and matching to purchase orders. - Prepare and execute weekly multi-currency payment runs with clean approvals and a full audit trail. - Own supplier onboarding and vendor master data, including bank detail verification and compliance checks. - Administer employee expenses and corporate cards on our spend platform, driving policy adoption and timely receipts. - Manage supplier statements and queries, and act as the go-to contact for suppliers and internal teams. Accounting and Close - Deliver AP cutoff, accruals, aged creditors analysis and supplier statement reconciliations to the monthly close calendar. - Support bank reconciliations and other month-end close tasks, taking on more ownership as the function develops. - Work alongside the Senior Group Accountant to ensure operational data feeds cleanly into the group close. Analysis and Insight - Produce supplier spend and payment analysis, and AP ageing and working capital reporting to support cash management. - Identify opportunities to improve payment terms, purchasing controls and process efficiency, and support ad hoc finance reporting and analysis. Systems and Process - Use our spend and AP tooling, including its AI features, to drive touchless invoice processing. - Support the rollout of PO-based purchasing and three-way match as procurement volumes grow. - Support integrations between our spend tooling and ERP, and document processes and controls clearly as we build them. WHAT WE’RE LOOKING FOR - 2 to 4 years’ experience in finance operations, accounting or accounts payable, ideally within a fast-growing or multi-entity environment. - Experience with modern spend and AP platforms (for example Ramp, Payhawk or Tipalti) and ERP systems (SAP, NetSuite, Xero or similar). - Strong controls instincts, including accuracy, segregation of duties and a clean audit trail. - Comfortable with data and analysis, using spreadsheets and finance systems to spot trends, errors and opportunities. - Highly organised and process-driven, with the initiative to improve and document as you go. - Comfortable with high volume and ambiguity in a fast-scaling startup environment. - Ambition to grow beyond finance operations into broader accounting and finance responsibility. - An accounting qualification, or being on the journey towards one, is a plus and can be supported. WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas to New Year shutdown). - Private healthcare, including virtual and in-person care. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier: collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership: direct access to leadership, meaningful input, and the ability to drive key initiatives from day one.

Location: Minsk Workplace: hybrid NRS builds technology and services used by thousands of independent retailers across the US. We're looking for a Junior Graphic Designer to join our Product Design team and help shape the visual layer of our digital products. You'll work closely with UI/UX designers to create illustrations, icons, graphics, motion assets, and other visual elements that make our products clearer, more engaging, and more consistent. What the job involves: Create visual assets used directly inside our digital products, including illustrations, icons, badges, banners, empty states, onboarding visuals, promotional modules, and supporting graphics. Work closely with UI/UX designers to make sure visual assets fit naturally into product flows and interfaces. Adapt and expand existing visual styles across different product surfaces and use cases. Create consistent iconography and illustration sets that can scale across NRS products. Support product features with clear and engaging visual communication. Prepare assets for different screen sizes, resolutions, themes, and platforms. Create simple motion graphics and micro-animations where they improve the product experience. Maintain organized source files, reusable assets, components, and visual libraries. Participate in design reviews, receive feedback, and iterate quickly. Collaborate with product designers and developers to make sure assets are implemented correctly. Contribute to the evolution of the visual language across NRS products. Requirements: 1+ years of professional experience in graphic design, visual design, digital design, or a related field. Strong internship, freelance, or personal product work is also considered. Portfolio demonstrating strong visual design fundamentals and digital work. Good working knowledge of Adobe Illustrator, Photoshop and After Effects . Working knowledge of Figma . Strong understanding of composition, color, typography, visual hierarchy, and shape. Ability to create clean vector graphics, icons, and illustrations. Ability to work within an existing visual style and maintain consistency across a set of assets. Understanding of common digital asset formats such as SVG, PNG, WebP, and vector exports. Basic understanding of designing assets for different screen sizes and pixel densities. Ability to prepare clean, organized, production-ready files for developers. Attention to detail and willingness to review and refine your own work. Great English communication (C1) and collaboration skills, with the ability to work effectively with cross-functional teams Experience using AI-assisted image or asset-generation tools as part of a design workflow is a plus. We offer: Hybrid work opportunity. Modern office with free parking in the very center of Minsk. An exciting and challenging job with talented people around. Competitive salary and growth opportunities. Really good hardware. 26 vacation days & 5 fully covered sick days without sick leave required per year. Compensation for professional training, seminars, and conferences. Sports activities reimbursement and loyalty program. Medical insurance. Referral program - get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount. The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite. Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next. SCOPE ⚙️ PLATFORM & AUTOMATION - Own and extend automations on Alan Home, our internal provisioning engine - Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines - Own the meeting room AV and room-booking platform as a product, replicable across offices 🔑 IDENTITY & ACCESS - Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem. - Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case - Make employee lifecycle events reliable, fast and auditable end-to-end - Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on - Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack 🔒 ENDPOINT & SAAS SECURITY - Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance - Cloudflare WARP, SaaS security controls - Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope 🩺 HEALTH PROFESSIONALS IT - The IT layer behind Alan's clinics: practitioner tooling, equipment, access - Role and permission automation for healthcare professionals, and their support and escalation process 🌍 INTERNATIONALISATION - Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one - Bring acquired entities onto that same platform MILESTONES First 3 months - Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP - Take one project end-to-end and ship a first increment - Join the IT oncall team as technical escalation First 6 months - Own a workstream end-to-end - Deliver one automation or hardening initiative end-to-end - Take up documentation and automation on your scope and reduce significantly the bus factor on it - Mentor IT teammates on your core expertise First year - Deliver measurable IT toil reduction on your scope - Set the technical standards on your domain: how we build, document and review it - Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit) - Contribute to hiring and onboarding new teammates 3 years - Lead major projects end-to-end across several communities - Be the reference the team relies on across at least two domains - Mentor the IT team and beyond, and scale IT without a linear increase in manual work As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring. WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems - Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it. - You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal - Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback - Comfort with regulated environments: health data, ACPR, ISO 27001, HDS - Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated Must-have - Behavioral / soft skills: - Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter - Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team - Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information - Documentation culture: reduces bus factor through clear documentation and knowledge sharing Nice-to-have skills / Bonus points if you have: - Experience with an internal provisioning or IdP-driven automation platform - Kandji or another MDM at scale - Cloudflare Zero Trust / WARP, Datadog - Audit remediation experience (ISO 27001, HDS) - Multi-country rollouts, or IT integration after an acquisition - Having mentored, coached or led a (small) crew - Health or healthtech ecosystem familiarity Languages: Fluent English & Professional French

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. WHAT YOU WILL DO - Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported. - People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests. - Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure. - Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you. - Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too. - Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not. - Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask. PERKS AND BENEFITS - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MISSION Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil. IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level. As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact. The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time. SCOPE 🛟 SUPPORT & ONCALL - Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers - Triage, communicate to users during incidents, and escalate appropriately - Document recurring issues and reduce ticket volume through self-service 💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE - Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval - Maintain role-based Kandji blueprints and least-privilege configurations - Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence - Own the physical side: laptop locker, hardware inventory, office equipment - Take over day-to-day device operations as we bring them back in-house from our outsourced provider 🔑 IDENTITY, ACCESS & SAAS PLATFORMS - Own onboarding and offboarding end-to-end, across both automated and manually-managed tools - Administer Google Workspace, SSO/SAML, licences and access reviews - Manage day-to-day vendor relationships and procurement on your scope ⚙️ BUILD - Own a build project end-to-end, with a more experienced engineer to pair with and learn from - Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection - Ship automation and self-service tooling that measurably reduces IT toil MILESTONES First 2 months - Join IT oncall rotation (helpdesk) with buddy/shadowing support - Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home) - Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning) First 6 months - Handle IT oncall shifts autonomously, solving most problems that do not require engineer input - Own onboarding/offboarding workflows end-to-end - Have wide knowledge of Alan's processes, equipment, and tools - Ship a first project First year - Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation) - Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries - Ship automation or self-service projects that measurably reduce IT toil, with limited guidance - Lead small to medium IT projects end-to-end 3 years - Fully autonomous on the User Experience & Platform workstreams - Lead medium to high-complexity IT projects end-to-end - Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing WHAT WE'RE LOOKING FOR Must-have - Technical/hard skills: - 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO) - Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience - Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated - Documentation mindset: writes clear, structured documentation - Learning velocity: Picks up new tools and processes quickly. Must-have - Behavioral / soft skills: - Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture. - Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes. - Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up. Nice-to-have skills / Bonus points if you have: - macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment) - Experience with Kandji specifically - Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness - SaaS vendor management and/or license administration - Interest in automation and coding (even from college/school projects) - Experience in a fast-growing, multi-country tech company Languages: Fluent French & Professional English 🌍 HOW WE WORK Location: You must be legally eligible to work from France.   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention. Duties & Responsibilities: Pillar 1 — Project Planning, Execution & Delivery: — Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment. — Monitor project progress against baseline and proactively identify issues or risks. — Implement corrective actions and change management to keep projects on track. — Coordinate internal resources and third parties/vendors to ensure project completion. — Apply industry best practices, techniques, and standards throughout the project lifecycle. — Monitor and handle Change Requests required for project implementation. — Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA. Pillar 2 — Client & Technical Account Management: — Establish and maintain strong, trust-based relationships with clients and stakeholders. — Communicate project status, progress, challenges, and risks effectively. — Manage customer expectations and address concerns proactively. — Engage with Premier Customers and Partners to ensure alignment on project goals and implementation. — Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover. — Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes. — Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks. — Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks. — Maintain availability during Premier Customer business hours for timely support. — Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time. Pillar 3 — Incident Management, Quality & Reporting: — Own all support incidents and requests from Premier Customers and drive to resolution. — Coordinate escalations and conduct post-incident reviews and root cause analyses. — Ensure adherence to quality standards and implement quality improvement initiatives. — Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract. — Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand. — Keep customer information updated and shared as internal knowledge content. — Participate in support-related activities and handle non-premier support tasks as requested. — Continuously build practical experience with Constructor Tech products and related software solutions. — Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results. Qualifications & Experience: — Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy). — Proven track record of successful project delivery (on time, within budget, and to quality standards). — PMP certification preferred. Skills & Competencies: — Strong communication and interpersonal skills. — Ability to work under pressure and meet deadlines. — Good understanding of software development methodologies preferred. — Results-oriented with focus on measurable delivery outcomes. Education & Languages: — Bachelor's degree in Computer Science, Information Technology, or related field. — Fluent English; German is a bonus. Role Characteristics: — Delivery-focused and accountable for measurable project outcomes. — Balance of project execution and strategic customer/technical account management. — Hands-on, customer-facing, with clear targets and KPIs. — Not a purely administrative or coordination-only position. — Not a business development or sales role. — Not measured by activity volume but by delivered results.

Location: Singapore Workplace: Hybrid About Cantina Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Internship Cantina is growing its research lab in Singapore, and we are looking for exceptional research interns to work with us on the next generation of video models in October 2026. This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference. Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant. What You’ll Work On Depending on your project, you may: - Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance and adversarial distillation - Explore techniques that reduce inference cost while preserving or improving generation quality - Develop reward models and preference-based optimization methods to improve aesthetics, motion quality, temporal consistency, and prompt adherence - Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development - Design rigorous evaluations and conduct large-scale experiments on generative video models - Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work - Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions You may be a good fit if you - Are currently pursuing a PhD or are a final-year master’s student in computer science, machine learning, computer vision, or a related field - Have research experience in generative modeling, computer vision, multimodal learning, or video generation - Have hands on experience with diffusion models, flow-based models, model distillation, reinforcement learning, preference optimization, or related post-training techniques - Can formulate hypotheses, design controlled experiments, analyze results, and communicate conclusions clearly - Are proficient in Python and have hands-on experience with PyTorch, JAX, or another modern machine learning framework - Are comfortable working independently on an open-ended research problem while collaborating closely with a mentor and the broader team Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly. What You Can Expect - A defined project and named senior mentor before your first day - Weekly one-on-one meetings and clear project milestones - A meaningful compute allocation for your research - The opportunity to own a complete research or engineering result - First-author positioning by default where your contribution supports a publication - Timely internal review of research intended for submission - Support for conference travel if your paper is accepted - Opportunities to demonstrate your work and receive credit for product contributions - A competitive monthly stipend - Visa and travel support for eligible international candidates - Housing support for qualifying international interns in Singapore - Equipment and resources needed to complete your work Internship Details - Location: Singapore - Duration: Three months - Working model: Onsite - Start dates: First batch starts in October 2026, second batch starts in January 2027

Location: Singapore Workplace: Hybrid About Cantina Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. About the Internship Cantina is growing its research lab in Singapore, and we are looking for exceptional machine learning interns to work with us on the next generation of video models in October 2026. This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference. Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization, multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant. What You’ll Work On Depending on your project, you may: - Develop reward models to improve aesthetics, motion quality, temporal consistency, and prompt adherence - Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development - Design rigorous evaluations and conduct large-scale experiments on generative video models - Build systems for ingesting, preprocessing, curating, and delivering large-scale video datasets - Develop distributed pipelines for dataset generation, deduplication, preprocessing, and repeated dataset refreshes - Improve the reliability, reproducibility, and efficiency of data and model-training workflows - Build tooling for video and multimodal data using technologies such as FFmpeg, PyAV, DALI, or OpenCV - Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work - Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions You may be a good fit if you - Are pursuing a bachelor’s or master’s degree in computer science, engineering, machine learning, or a related field - Have experience building data pipelines, ML infrastructure, or distributed systems through research, coursework, open-source contributions, or previous internships - Are familiar with tools such as Ray, PySpark, Airflow, Docker, Kubernetes, or equivalent technologies - Have worked with cloud storage or compute platforms such as AWS, Google Cloud, or Azure - Understand practical considerations around data throughput, storage layout, caching, monitoring, and failure recovery - Are proficient in Python and interested in building reliable systems for large-scale machine learning Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly. What You Can Expect - A defined project and named senior mentor before your first day - Weekly one-on-one meetings and clear project milestones - A meaningful compute allocation for your research - The opportunity to own a complete research or engineering result - First-author positioning by default where your contribution supports a publication - Timely internal review of research intended for submission - Support for conference travel if your paper is accepted - Opportunities to demonstrate your work and receive credit for product contributions - A competitive monthly stipend - Visa and travel support for eligible international candidates - Housing support for qualifying international interns in Singapore - Equipment and resources needed to complete your work Internship Details - Location: Singapore - Duration: Three months - Working model: Onsite - Start dates: Start dates: First batch starts in October 2026; second batch starts in January 2027

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.   WHAT YOU'LL BRING - Pursuing a bachelor's or master's degree in computer science or a related field - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER - Experience building or deploying AI/LLM systems in production - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go INTERN QUALIFICATIONS - The intern program is open to students graduating December 2027 - June 2028 - Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Milan, Italy Are you ready to grow with the world’s largest law firm? Join Dentons Italy Team today. Dentons Italy is currently looking to grow its Project, Energy and Infrastructure business unit with the appointment of an Associate based in our Milan office. The successful candidate will work on a wide range of high-profile domestic and cross-border transactions in the energy and infrastructure sectors, with a 360 degree approach spanning from project financing, M&A, project development, project contracts to legal due diligence exercise on the full set of energy and infrastructure assets in Italy and abroad. Our Project, Energy and Infrastructure Team consists of highly industry specialized lawyers, recognized among the best for their areas of expertise. The Project, Energy & Infrastructure business unit is part of the Banking & Finance department and becoming a member of such a team will mean being part of a rapidly growing and dynamic group, as well as receiving specific training and being involved in the most innovative legal issues and market prominent transactions. Our clients are medium and large Italian and international companies belonging to different business areas, lenders, funds, investors, IPP and contractors. Dentons offers a diverse range of activities in a dynamic work environment, practice-oriented training in an international context and the opportunity to gain 360 degree work experience. Dentons is not only the largest law firm in the world, providing quality and value to clients, but it is also a world-class firm of high profile professionals. Dentons is a leader in the Acritas Global Elite Brand Index, winner of the BTI Client Service 30 Award and recognized by leading business and legal publications for its innovations in client service, including the founding of Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and talents challenge the status quo to promote client interests. We are always looking for the best professionals. Our DNA is made up of talent, innovation and passion. Requirements Italian Law Degree with a minimum score of 105/110. Current license to practice law in Italy. Newly qualified to 3 years PQE in the Project, Energy & Infrastructure field, gained in a comparable law firm. High level of English (Certificate C1). Other foreign languages are a plus. Vocation and motivation for exercising the legal profession. Excellent negotiation and communications skills. Global mindset and enthusiasm. You are able to adapt to an international environment and eager to grow both professionally and personally with us. Benefits Enrollment in the firm's training plan. Competitive rewarding package. A clearly structured career path. You will have access to Daisy, Dentons' proprietary AI tool. You will work closely with professionals who are recognized among the best in their areas of practice, in an international and stimulating working environment. Welfare program. Personal Budget for Training. Agile Working (as per internal policy). Opportunity to perform pro bono legal assistance. Involvement in corporate events (e.g. annual Fee Earners Retreat). About us Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. www.dentons.com Diversity & Inclusion Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture, which respects individual differences. We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.

Location: Malaysia; Philippines; Indonesia; Singapore Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures. Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility. Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences. We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors. The Role We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering. Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions. You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan. Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution. This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work. Your Responsibilities Product Marketing & Go-to-Market Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect. Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets. Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution. Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated. Commercial Content & Sales Enablement Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content. Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them. Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations. Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses. Website, SEO & AI Search Visibility Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented. Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent. Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations. Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes. Brand Communications, Thought Leadership & PR Maintain a consistent voice and narrative across Intellect’s public and client-facing communications. Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy. Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people. Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication. Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed. Customer Marketing & Lifecycle Communications Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys. Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success. Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion. Equip client success with reusable templates and materials for account-specific deployment. Planning & Effectiveness Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications. Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes. Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality. Requirements Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work. An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution. Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value. An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input. Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities. Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows. Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter. Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement. Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth. Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote) We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome. Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Poland Imagine a traveler browsing a hotel page on Zenhotels or a travel agent evaluating options on RateHawk. They see room names, photos, amenities, policies, and reviews, all combined from dozens of suppliers, each with different formats, inconsistencies, and levels of completeness. Behind this experience lies a complex content pipeline: fragmented supplier data must be matched, standardized, enriched, and ranked to create a coherent and trustworthy representation of a hotel and its rooms. The Senior Product Manager for Content owns this layer of transformation, ensuring that raw supplier data becomes structured, high-quality, and decision-ready content that improves conversion, reduces user friction, and enables scalable global growth. Key Responsibilities Strategic Product Management for Content Value Stream: Define and own the Content team's strategy, vision, and roadmap across all ETG products to deliver measurable business impact and user value. Own the end-to-end content processing pipeline: Supplier data → Matching → Enrichment → Rates processing → User experience. Drive stakeholder management across Product, Engineering, Commercial, and Operations teams, aligning priorities, resolving conflicts, and ensuring consistent execution against shared goals. Product Discovery & Impact Ownership: Own a continuous pipeline of product opportunities, driving measurable revenue growth, based on funnel data, content gaps, and user friction. Leverage quantitative data and user research (interviews, usability tests, behavioral analysis) to identify root causes and high-impact problems. Size and prioritize opportunities, focusing on high-leverage bets. Delivery & Development Management: Partner with Development and ML/DS Team Lead to prioritize roadmap and manage backlog. Co-own delivery execution: define clear scope and acceptance criteria, ensure alignment across product, engineering, ML, and analytics. Drive predictable delivery: commit to timelines, proactively manage risks, dependencies, and trade-offs. Remove blockers and align cross-team dependencies to maintain delivery velocity. Team Leadership: Manage Product Manager and Operations Manager, ensuring strong ownership, execution quality, and alignment with business goals. Set clear goals and success metrics (FNBC, content quality, coverage, efficiency) and hold the team accountable for results. Drive performance management: regular feedback, performance reviews, addressing underperformance, and developing team members’ skills and career growth. Requirements 5+ years in Product Management (preferably travel, marketplace, or content-heavy products). Experience with data pipelines, content systems, or ML-driven products. Strong analytical skills (SQL, AB tests, metric design). Experience working with structured/unstructured data and large-scale systems. Bachelor’s in Computer Science, Engineering, or related field. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Remote We're hiring a Junior Trader to join our trading team. You'll work directly with senior traders across strategies on centralized and decentralized venues, and take on your own responsibilities quickly. We don't require prior DeFi experience. We do require that you're quantitative, technical, and able to move fast without breaking things. WHAT YOU'LL DO - Execute and manage trades across centralized (CEX) and decentralized (DEX) venues — order books, AMM pools, and concentrated liquidity positions. - Monitor positions, inventory, and P&L in real time. Identify risks early and act on them. - Build and improve the tooling the desk runs on: position trackers, reporting dashboards, hedging workflows, reconciliation. - Analyze market and execution data to answer questions that matter — where slippage comes from, which pools are actually profitable, how our fill quality compares to the market. - Develop real depth in market structure and protocol mechanics (AMMs, PMMs, lending protocols) and bring it back to the desk. WHAT WE'RE LOOKING FOR - 0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk. - Strong quantitative foundation: probability, statistics, and the instinct to reach for data before opinions. - Python preferred, ideally applied to financial modeling or data analysis (pandas, notebooks, working with messy datasets). Adjacent tooling — R, MATLAB, SQL, serious Excel modeling — counts. - Real interest in crypto and DeFi. Professional crypto experience isn't required; demonstrated engagement with the space is. - Sound judgment under pressure. Markets move at 3am and things break. We need someone who stays composed, thinks clearly, and escalates early. - Precise communicator - Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment. NICE TO HAVE - Personal trading, market-making, or on-chain activity of any kind — a portfolio, a bot, an arbitrage script, a Dune dashboard. - Familiarity with Solana tooling (Jupiter, Orca, Drift) or EVM DeFi (Uniswap, Aave, Curve). - Exposure to algorithmic or systematic trading. - Machine learning or large-scale data analysis (regression, tree-based methods, classification). - Internships or prior work at a trading firm, market maker, exchange, or protocol. WHAT YOU'LL GET - Direct mentorship from traders running real capital — you'll learn by working alongside them, not from a curriculum. - Responsibility as fast as you can earn it, with clear feedback on where you stand. - Exposure across the full stack of a trading operation: execution, risk, tooling, counterparty relationships, and market structure. - A front-row seat as equities, commodities, and crypto converge on-chain.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.