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Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Remote Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE TEAM The Experiments team at Constructor builds an experimentation platform: traffic allocation, exposure logging, metric computation, statistical analysis, and a UI for launching experiments and interpreting results. It’s used both internally and by customers running experiments on production traffic. We’re scaling customer experimentation usage and investing in making experiments faster, more reliable, and easier to interpret. Unlike boxed experimentation tools, our platform has to support a wide range of customer integrations, traffic patterns, and industry constraints — which makes the engineering problems unusually real-world and high-leverage. Team: 3 Software Engineers, 1 Data Analyst, an Engineering Manager, and a Product Manager. THE ROLE This is primarily a backend role (Python services + data-heavy systems). You’ll occasionally work in the Dash UI and contribute to Spark jobs, but those are not the main focus. We care about correctness, observability, and product usability more than complex infrastructure. Tech: Python, FastAPI, PostgreSQL, Plotly Dash, PySpark/Databricks, AWS, CloudWatch, Sentry (Spark work is ~5–10% — we don’t expect you to be a data engineer or own the data platform.) WHAT YOU’LL DO - Build and maintain backend services for experiment assignment, logging, and report generation - Improve scalability, performance, and reliability of experiment reporting pipelines - Add product-facing features to the UI to help users launch experiments and interpret results - Take technical ownership of projects: shape solutions, break down work, and drive execution with the team - Participate in a weekly on-call rotation (investigating occasional issues and answering internal questions) You’ll collaborate closely with Search/Recommendations engineers, ML/DS partners, and customer-facing teams when needed. This role does not require frequent direct customer calls. REQUIREMENTS MUST-HAVE - Strong experience building and owning production backend services in Python - Experience with monitoring, alerting, and debugging user-facing systems - Strong SQL skills and confidence working with data-heavy systems (metrics, logging, analytics) - Ability to ship maintainable software (tests, code review, incremental delivery) MINDSET - You take ownership: you can turn ambiguous problems into an executable technical plan - You care about building systems people trust and rely on NICE-TO-HAVE - Experience with experimentation systems, metrics platforms, or A/B testing workflows - Experience with PySpark and/or Databricks - We don’t expect you to already be an expert in experimentation methodology — but we do expect strong backend fundamentals and the ability to ramp up effectively in a data-heavy domain LOCATION / TIME ZONES - We’re a distributed team. Preferred time zones are UTC+1 to UTC+7, but we’re flexible BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget - refreshed each year for every employee - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 Base salary: $80k–$110k USD, depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary - 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Worldwide Workplace: hybrid Job Description & Qualifications The Safey Manager is responsible for: · Ensuring the overall readiness of the vessel’s safety equipment, including Life Saving Appliances, Fire Fighting Appliances, and watertight integrity. · Maintaining the safety equipment certification and records in compliance with the Company filing structure. · Working closely with the Deck and Engine Management Team to ensure the safety, certification and survey of all Lifting Appliances and associated equipment. · Ensuring a robust Safety & Health culture with the aim to prevent accidents. · Investigating and reporting incidents as well as providing recommendations for corrective and preventive actions. · Ensuring compliance with statutory health, safety and hygiene requirements, applicable Company’s requirements as well as the provisions of the MCA “Code of Safe Working Practice”. · Communicating Company’s safety objectives and targets to all Officers and Crew and encouraging their participation and contribution. · Conducting safety and health inspections at regular intervals as well as reporting defects and safety observations to the Master. · Ensuring regular preventive maintenance, inspection and testing of all safety equipment. · Supervision of Safety Officer and Marine Admin (Safety). · Working closely with the Engineering Department regarding the servicing and repair of all safety equipment. · Ensuring that safety familiarization, training, drills and emergency exercises are conducted in full compliance with statutory and company requirements. · Ensuring STCW, CoC and Company required certificates are valid for all seafarers on-board. · Ensuring that corrective and preventive actions are implemented timely and effectively. · Ensuring that the Muster List and all associated software and documentation is fully up to date and displayed as required. · Reviewing the Company’s Management System on a regular basis and reporting to the Staff Captain proposals for improvement. The Safety Manager reports and is accountable to the Staff Captain. Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS 3/3 MONTH ROTATION 15/09/2026

Location: Worldwide Workplace: hybrid Job Description & Qualifications – Staff Chief Engineer In accordance with the requirements of GOPR 1.4, upon joining the vessel, each crew member is provided with a specific Job Description. The Job Description and expectations are discussed between the Supervisor and the crew member. For the duration of the contract, the signed copies are kept by the crew member and filed electronically in PO.07. The Staff Chief Engineer is the Deputy of the Chief Engineer, thus, assuming full responsibility for the Engineering section and all engineering and technical matters if the Chief Engineer is incapacitated. The Staff Chief Engineer is responsible for: · Leading the engineering officers and ratings in executing maintenance and repairs. · Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery. · Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements. · Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations. · Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment. · Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established. · Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained. · Leading the development and provision of the Engineering section risk assessments. · Ensuring that the engineering officers and ratings are familiar with the Company's Management System. · Motivating the engineering officers and ratings in executing their duties according to the Company's Management System. · Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks. · Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations. · All sludge, bilge, black and grey water discharge operations to shore facilities. · Ensuring that corrective and preventive actions are implemented in a timely and effective manner. · Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment& Energy, Security operational capability or reliability. · Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement. Furthermore, in accordance with the requirements of the Company’s environmental & energy procedures, Staff Chief Engineer is responsible for: · Ensuring complete compliance with the Engineering Requirements addressed in theMachinery Space Operations Procedures. · Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation. · Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator. · Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed. · Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used. · Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis. · Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks. · Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting). · Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room. · Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed. The Staff Chief Engineer reports and is accountable to the Chief Engineer. Mandatory qualifications: Certification as per latest Qualification Requirements Matrix GOATT-3.1 Ship/client specific qualifications N/A CCS specific qualifications Familiarization (FAM) – on board training as per MS 15/09/2026 3/3 MONTH ROTATION

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote - International Workplace: Remote ABOUT SOMNIA The Somnia Foundation, backed by Improbable, specialises in building and operating high-performance decentralised technology. Its EVM L1, launched in 2025, has been benchmarked as the fastest on the planet: at over 1 million ERC-20 transactions per second. At Somnia you'll be working alongside a talented team working across the core blockchain along with novel protocols leveraging its capabilities: - Somnia Agents adding the ability for smart contracts to leverage the latest open-source LLMs and interact with the outside world via headless browsers, powered by on-chain deterministic LLM inference and a decentralised network of agent runners - Prophecy an information oracle that can combine parsing of public websites and public data sources into decentralised, auditable attestations about the real world, powering prediction markets, forecasting and new types of financial systems - DreamDEX a high-performance DEX with a fully on-chain CLOB leveraging on Somnia's core capabilities, targeting centralised exchange characteristics - Somnia L1 continued work on the high-performance EVM L1, including working on MEV resistance, privacy, automatic gas sponsorship and 'reactivity' where smart contracts can autonomously invoke themselves based on specific timing or event criteria     ABOUT THE ROLE We're looking for a Senior Infrastructure Engineer to build and run Somnia's key backend services: the L1 and node fleet, RPC and indexing layers, product backends, and developer-facing services teams depend on. An SRE-minded role: you make reliability measurable, rollouts safe, and infrastructure repeatable, so every team can move fast without breaking things. You treat infrastructure as a product: automate relentlessly, measure everything, and leverage AI to accelerate development, operations, and incident response. KEY RESPONSIBILITIES - Define and maintain SLOs, SLIs, and error budgets, plus the observability—metrics, logs, traces and alerts—that catches regressions before users do. - Build repeatable, self-service infrastructure through infrastructure-as-code, CI/CD and golden paths so teams can provision, deploy and recover without reinventing the wheel. - Own rollouts end-to-end—progressive delivery, canaries, safe migrations and clean rollbacks. - Operate the systems behind Somnia's nodes, validators, RPC and indexing, tuning for performance and cost across regions. - Lead incident response and on-call, run blameless postmortems, and continuously harden the platform. - Partner with product and protocol teams to design and operate production-ready services. You'll rotate between embedding with engineering teams and building the shared platform, tooling and operational standards that underpin the wider organisation.   REQUIREMENTS MUST HAVE - Strong experience operating production infrastructure at scale (cloud and/or bare metal), with deep Linux fundamentals. - Experience with infrastructure-as-code such as Terraform or Pulumi, alongside configuration management. - Experience running containers and orchestration platforms (Docker, Kubernetes) in production. - Strong programming skills, ideally in Go and/or TypeScript, for building automation and internal tooling. - Experience with observability stacks (Prometheus, Grafana, OpenTelemetry or equivalents). - Experience operating and monitoring distributed systems, including capacity planning and performance tuning. - Comfortable operating in high-stakes production environments and responding to incidents. - Genuine interest in crypto and on-chain systems. NICE TO HAVE - Experience operating blockchain node infrastructure (validators, RPC, archive nodes) for an L1/L2. - Experience with high-performance networking, low-latency systems or load balancing at scale. - Multi-region and geo-distributed deployments with failover strategies. - Security and key management (HSMs, secrets management, hardening). - EVM tooling and the wider Web3 infrastructure ecosystem.   WHAT SUCCESS LOOKS LIKE - Engineers can deploy safely and frequently with confidence. - Platform reliability is measurable, with well-defined SLOs and continuously improving service health. - Infrastructure is automated, repeatable and increasingly self-service. - Incidents become less frequent, easier to diagnose and faster to resolve. - Product teams spend more time shipping features and less time managing infrastructure.   HOW WE WORK - Agent maximalists: We are strong believers in agentic tooling being a massive accelerant to velocity beyond vibe coding prototypes: from equipping engineers with the latest tools through to agentic harnesses for security testing and end-to-end shipping fixes and small features. - Ownership and autonomy: A lean team that optimises for individual impact and velocity. Engineers own features end-to-end, from idea to production, and are trusted to make the call to ship. - Outcome-oriented: We take on hard technical problems, but the tech is always a means to an end. What matters is what ships and the impact it has, not cleverness for its own sake. - Best tool for the job: We solve interesting problems in the simplest way possible. Mostly TypeScript for full-stack apps, C++ for high-performance systems, Go for infrastructure services and Solidity for smart contracts.

Location: Kundl, Austria D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in German and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: United States or Canada- Remote MEET CASA Casa is the secure home for your bitcoin. We’re the leading provider of Bitcoin self-custody solutions, the ultimate blend of security, privacy, and control. Our team combines deep security expertise, human-focused design, and exceptional customer service to empower our clients and build lifelong relationships. THE ROLE Casa is looking for a DevSecOps Engineer to help secure our customers, their data, and our company. As a member of our Security team, you will report to our Chief Security Officer and play a crucial role in overseeing our security architecture and culture. It will also be a unique opportunity to help develop an evolving security program consisting of efficient processes, training materials, and methodologies for all employees. The successful candidate has experience developing scalable security controls and approaches in accordance with industry standards. Compensation: $125,000-155,000 USD WHAT YOU'LL DO: Handle internal security requests and make sure employees have the tools and access they need without over-provisioning Ensure that employees have access to the tools and systems they need while maintaining least privilege access principles Onboard and offboard employees across internal systems Oversee our MDM system and stay on top of alerts Review and assess new technologies (tools, code frameworks, third-party providers, internal apps) through a security lens Help shape and refine security best practices across the org Triage and work through vulnerabilities surfaced by pen testing, static analysis, responsible disclosures, and automated alerts Keep security documentation and training materials fresh and useful Automate security processes and alerts wherever you can find the leverage Participate in a shared on-call rotation for critical production security issues Stay abreast of the latest security events and trends Participate in regular security training and certification acquisition Ensure our software development lifecycle remains secure as we continue to evolve its processes. Write infrastructure-as-code to automate deployment and management using Terraform, Ansible, or similar tools Stay current on emerging threats, security trends, and what's happening across our stack and industry Investigate and resolve infrastructure incidents to keep things running smoothly WHO YOU ARE: You have security certifications or equivalent real-world experience You think like an attacker, and a hacker mindset is genuinely how you approach problems Deep background across multiple facets of security 5+ years implementing security in Linux-based infrastructures, AWS, and code Comfortable with open-source tooling, cloud environments, and multiple operating systems Experience building security solutions that actually scale Hands-on with one or more of: penetration testing, threat modeling, code analysis, system hardening, distributed patching, vulnerability scanning Familiar with hardening AI tooling to prevent security incidents Strong communicator who can present findings to both technical and non-technical audiences Bonus points for experience or genuine interest in cryptocurrency / cryptography WHY CASA? At Casa, our mission is to empower individuals to secure their digital sovereignty, and we empower our employees to do their best work. Ownership. Private key management is the beginning of a future you can truly own, and at Casa, everyone has a role. We offer equity opportunities so our employees can benefit from what we are building together Community. Inclusivity is important to us. We value each other and our contributions. Our team, known as the Casa Space Fleet, brings out the best in everyone while having plenty of fun along the way Rest and Relaxation . We believe in the power of personal time, so we offer as much flexible time as you need. We encourage you to take at least 3 weeks off a year Health Benefits. We provide medical coverage with FSA options, dental, vision, and access to mental health providers Setup for Remote Success. Our team is both decentralized and effective. We reimburse up to $400 for anything you need to set up your home office Investment Avenues . We partner with resources so you can invest a portion of your paycheck in Bitcoin, and we also have the more traditional 401(k) option Maternity/Paternity Leave . We provide 12 weeks for maternity / 4 weeks for paternity *As Casa is a fully remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location Casa is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status

Location: Remote: United States; San Francisco HQ; Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is to eliminate the undifferentiated work that goes into building software products by offering an easy-to-use, powerful cloud platform for developer teams of all sizes. We are scaling rapidly. Our customers have created millions of services on our platform, and the numbers continue to accelerate. Our customers trust us to deliver a secure, reliable and performant cloud — this is our top priority as a company. By joining us at an early stage, you will design and build the cloud platform you've always wanted for yourself, and make decisions that will shape our product and company, directly impacting developers around the globe. Render builds and orchestrates a growing number of kubernetes clusters on different hyperscalers and recently, our own hardware. We leverage open source and industry-standard technologies, modifying and extending the core components to meet the unique reliability, performance, and scaling demands of our platform. We are looking for engineers with deep specialization in cloud and compute infrastructure. We are particularly interested in experience with Kubernetes and container orchestration, micro VMs, controllers, operators, and the automation and self-healing of large scale distributed systems. Areas of focus for the team this year will unlocking bottlenecks to scale our clusters while also automating the multi-step creation, configuration, testing, and tuning of Render clusters. We will expand Render to new regions, our own bare metal, and start orchestrating micro VMs outside of Kubernetes entirely. WHAT YOU'LL DO - Own Render's core compute infrastructure across multiple cloud providers, regions, and data centers. You'll shape how we evolve our compute platform as we rapidly scale. - Design and build capabilities that give users greater performance and flexibility in how their services are built, deployed, perform, and stay available even when underlying resources go down. - Investigate challenging cloud and compute issues across the stack, from the kernel and data plane to our kubernetes cluster, control plane, and other orchestration mechanisms. - Improve the performance and reliability of our infrastructure through systematic profiling, experimentation, and tuning. - Partner with engineers across the company to build a platform that is stable, predictable, and secure. - Participate in our on-call rotation. Help continuously improve how we detect, respond to, and learn from incidents. WHAT WE'RE LOOKING FOR - At least 7 years of experience building and operating large-scale platform or compute infrastructure. - Deep expertise in operating, scaling, and enhancing Kubernetes clusters or similar resource/container orchestration system. - Experience developing in Go, Rust, or similar languages to develop custom infrastructure components, scheduling, controllers, that apply business logic to resource management. - Comfort going broad and deep in a complex systems, making tradeoffs to improve performance and efficiency without sacrificing reliability. - Strong experience designing, debugging, and operating distributed systems. - Experience planning and executing rapid, high-risk upgrades, changes with minimal downtime to user services. NICE-TO-HAVES - Background in virtualization technologies like Firecracker, gVisor, Kata, or similar. - Experience optimizing the performance of node, pod, and container spin-up times. - Familiarity with eBPF, Linux kernel internals, resource management. - Comfort securing and isolating workloads in multi-tenant execution environments. RELEVANT LINKS FROM THE RENDER INFRASTRUCTURE TEAM - The Namespaces Scaling Trap https://www.youtube.com/watch?v=NCKhoYsNsmE (video podcast interview) and related article How We Found 7 TiB of Memory Just Sitting Around https://render.com/blog/how-we-found-7-tib-of-memory-just-sitting-around - SEV0 SF 2025 | Boundary Cases: Technical and social challenges in cross-system debugging https://www.youtube.com/watch?v=d4hAyzmBNXk - Distributing Global State to Serve over 1 Billion Daily Requests https://render.com/blog/distributing-global-state-to-serve-over-1-billion-daily-requests - Breaking down OpenAI's outage: How to avoid a hidden DNS dependency in Kubernetes https://render.com/blog/a-hidden-dns-dependency-in-kubernetes - Kubernetes Informers are so easy... to misuse! https://render.com/blog/kubernetes-informers If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Karachi, Pakistan; Jamnagar, India; Dubai, United Arab Emirates The Mechanical / Static Equipment Engineer Specialist will lead the mechanical design review, construction support, commissioning, testing, and engineering activities for new shale gas facilities. The role requires extensive experience with static and rotating equipment in oil and gas production facilities, along with a strong understanding of plant operations, process technologies, equipment reliability, and maintenance. The successful candidate will provide technical leadership throughout the project lifecycle, from engineering design and installation to commissioning, startup, operations support, and optimization. The role also requires collaboration with multidisciplinary teams and support for Saudi Aramco's capital investment and business strategy initiatives. Lead mechanical design reviews for new installation and upgrade projects. Develop and review engineering design packages, PFDs, P&IDs, and technical drawings. Provide day-to-day technical support to Operations and Maintenance teams. Troubleshoot static and rotating equipment issues and recommend solutions. Support construction, installation, pre-commissioning, commissioning, and startup activities. Participate in Turnaround & Inspection (T&I) and performance testing activities. Conduct feasibility studies and recommend technical and economic optimization solutions. Lead multidisciplinary teams, prepare technical reports, and support management decisions. Requirements Bachelor’s degree in Mechanical, Chemical, or Petroleum Engineering (Master’s preferred). Minimum 15 years of experience in oil & gas, refinery, petrochemical, or gas processing facilities. Strong experience in static equipment (vessels, exchangers, columns, tanks, reactors). Good knowledge of rotating equipment (pumps, compressors, turbines). Experience in EPC phases: FEED, detailed engineering, construction, and commissioning. Strong knowledge of ASME, API, and TEMA codes and standards. Working knowledge of engineering software (PVElite, CAESAR II, HTRI). Strong communication, leadership, and multidisciplinary coordination skills.

Workplace: fully We are looking for a highly analytical and proactive Business Operations Engineer to join our team. This is a cross-functional role where you'll rotate between different departments, identify operational challenges, and take ownership of solving them. Rather than simply coordinating between teams, you'll be expected to investigate issues firsthand, design practical solutions, implement process improvements, and build automations that make our business more efficient. You'll work closely with management and operations teams to streamline workflows, create Standard Operating Procedures (SOPs), and develop scalable systems that improve day-to-day operations. If you enjoy solving complex problems, optimizing processes, and building solutions that have a measurable impact, this role is for you. Key Responsibilities Rotate across different business departments to understand workflows and identify operational inefficiencies. Investigate problems uncovered by management and determine their root causes. Design and implement practical, scalable solutions to improve business operations. Build automations and internal tools that eliminate manual work and increase efficiency. Develop and maintain Standard Operating Procedures (SOPs) for optimized processes. Lead operational improvement projects from problem identification through implementation. Collaborate with cross-functional teams to ensure solutions are adopted successfully. Continuously evaluate existing processes and recommend improvements. What We're Looking For Excellent at Problem solving and critical thinking. Working collaboratively across teams. Building automations, systems, and scalable business processes. Good at Mathematics and analytical reasoning. Technology and learning new software/tools quickly. Reading, writing, and documenting processes clearly. Ideal Candidate The ideal candidate is naturally curious, enjoys tackling complex operational challenges, and is comfortable taking ownership from start to finish. You think like both an operator and a builder - able to quickly understand how a business works, identify opportunities for improvement, and implement solutions that create lasting impact. This role is similar to a Project Manager in terms of cross-functional collaboration, but with a much stronger emphasis on hands-on problem solving, process design, automation, and execution rather than simply coordinating communication between teams.

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Germany, the Base compensation range for this role is €109,709 - €131,651.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is €94,025 - €112,830.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £103,958 - £124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker seeks a Principal Software Engineer to define the technical vision and architecture for our internal Developer Tools team. This is a rare opportunity to establish how software is designed, built, shipped, and operated at Docker. With the addition of AI we are modernizing our SDLC and building the mechanisms that make the right way the easy way for every engineer. You'll own the technical strategy across four interconnected pillars: Platform Engineering & Self-Service: Design and build the internal developer platform that empowers teams across Docker to unblock themselves, rapidly scaffolding, prototyping, deploying, and operating their own services and tools. CI/CD & Build Systems: Define Docker's technical approach to continuous integration, delivery, and build infrastructure. Establish architectural standards for pipeline tooling, GitOps deployment patterns, build substrate, and release engineering. As Principal Software Engineer, you'll partner with engineering leadership across Docker, principal engineers, Security, Infrastructure, and the service teams to author the SDLC tenets that underpin all of this work, and build the mechanisms those tenets run through. Reporting to the Sr Manager of Developer Tools, you'll collaborate closely with engineering leadership across Docker, product engineering teams, platform teams, and ultimately customers as internal tools evolve into product offerings. WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You're a technical leader who excels at the intersection of developer experience, platform engineering, and systems design. You think in platforms and golden paths, building once and enabling dozens of teams to move faster. You have strong opinions on what makes developer tools great: invisible by default, indispensable once adopted, and measurable in the workflows engineers already use. You have deep experience across the breadth of the developer tooling stack, CI/CD, build systems, observability infrastructure, and developer platforms, and working knowledge of LLM integration and AI agent development. You understand the nuances of internal platforms: designing for adoption, not mandate; plugging into existing workflows before standing up new ones; and earning trust through data before expanding scope. You have exceptional judgment on when to build custom solutions versus integrate existing tools, and you're comfortable navigating a rapidly evolving landscape across both AI and developer infrastructure. You balance technical excellence with pragmatism, shipping iteratively while maintaining high quality bars. Most importantly, you lead through influence and mentorship, elevating the entire engineering organization's technical capabilities. RESPONSIBILITIES Technical Leadership & Architecture - Define the long-term technical vision and architecture for Docker's developer tooling platform spanning platform engineering, CI/CD, and AI-powered tools - Lead authoring of SDLC tenets in partnership with other principal engineers, Security, and Infrastructure and build the mechanisms those tenets bind to (design gates, code review gates, pipeline standards, visibility) - Establish architectural patterns, technical standards, and best practices across the developer tooling stack - Design highly available, scalable infrastructure for hosting developer tools, agents, and platform services - Drive technical decisions on tooling choices, provider strategies, build/deploy substrate, and agent orchestration frameworks - Partner with Senior Manager and product leadership to align technical architecture with business objectives and productization opportunities Systems Design & Implementation - Architect and build Docker's internal developer platform, the self-service substrate enabling teams to scaffold, deploy, and operate services with minimal friction - Design and implement CI/CD and build infrastructure that supports Docker's SDLC tenets and GitOps deployment patterns - Establish reliability, security, and performance standards across developer tooling including SLOs, monitoring, incident response, and cost management - Design integration points between developer tools and existing infrastructure (CI/CD pipelines, observability platforms, deployment systems) Strategic Impact & Innovation - Evaluate emerging technologies across developer tooling, platform engineering, AI/LLM, and agent frameworks to inform Docker's technical strategy - Define and enforce the golden path, the concrete, left-to-right walkthrough of how Docker builds software, and identify where tooling closes gaps vs. where human process does - Drive technical standards for measuring developer tool effectiveness: adoption metrics, productivity gains, pipeline performance, and developer satisfaction - Lead cross-functional technical discussions influencing company-wide developer tooling architecture - Define technical approach for productizing successful internal developer tools into customer-facing offerings Leadership & Mentorship - Mentor senior and staff engineers on platform engineering, CI/CD patterns, design, and AI/LLM integration - Lead design reviews and technical decision-making across all developer tooling work - Foster culture of technical excellence, experimentation, and rapid prototyping within the Developer Tools team - Serve as primary technical contact and thought leader for developer tooling across Docker's engineering organization - Collaborate with platform teams (Infrastructure, Security, Agentic Platform, Supply Chain Security) to establish shared technical standards and integration patterns - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. QUALIFICATIONS REQUIRED: - 10+ years software engineering experience with 3+ years in Staff or Principal Engineer roles - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Proven track record architecting and operating developer-facing platforms, internal tools, or developer productivity systems at scale - Deep expertise in CI/CD systems, build infrastructure, and GitOps deployment patterns - Production experience with cloud-native infrastructure including Kubernetes, observability systems (Prometheus, Grafana, Loki), and deployment tooling - Experience designing self-service platforms, developer portals, or golden path tooling that enable other teams to move faster - Working knowledge of AI/ML technologies and hands-on experience with LLM APIs or AI agent development - Proficiency in Go (preferred), Rust, Java, or Python with strong software engineering fundamentals - Exceptional product and platform mindset considering developer experience, business outcomes, and technical/security trade-offs - Strong communication skills with ability to influence technical and non-technical stakeholders - Track record of technical mentorship and elevating engineering teams' capabilities - Ownership mentality with bias for action and iterative delivery in ambiguous, fast-moving environments - Comfortable with autonomous work in distributed, remote-first teams across multiple time zones PREFERRED: - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in DevOps, SRE, or platform engineering domains - Contributions to open source developer tooling, platform engineering, or observability projects - Experience productizing internal platforms into commercial offerings - Deep knowledge of security, compliance, and operational best practices for production systems - Experience with infrastructure-as-code frameworks (Terraform, Pulumi) and multi-cloud platforms (AWS, GCP, Azure) - Track record driving org-wide adoption of developer tooling and engineering standards WHAT TO EXPECT FIRST 30 DAYS - Understand Docker's current developer tooling landscape: AI tools, CI/CD state, platform engineering gaps, and the foundational SDLC gap - Meet with engineering leadership, principal engineers, and key technical stakeholders across product engineering, Security, Infrastructure, and Agentic Platform - Conduct deep technical assessment of current developer tooling infrastructure to identify opportunities and constraints across all four pillars - Review existing tools in production and understand what's working, what isn't, and the technical lessons learned - Partner with Senior Manager to define initial technical priorities and 90-day technical roadmap across pillars FIRST 90 DAYS - Define and document technical architecture for the Developer Tools platform across: system design, technology choices, integration patterns, and operational model - Ship first production deliverable, either an extension of existing tooling or a net-new tool with architectural patterns and standards that scale to future work - Establish technical foundations for the self-service platform: deployment pipeline, security controls, and cost management - Lead or contribute to the SDLC tenets working session with principal engineers, Security, and Infrastructure - Define success metrics and instrumentation strategy for measuring developer tool adoption, effectiveness, and productivity impact - Create architectural decision records and best practices guides for teams building on the platform FIRST YEAR OUTLOOK - Establish mature technical architecture for the Developer Tools platform with multiple production tools demonstrating value - Build production-ready self-service platform enabling multiple teams to build, deploy, and operate their own tools with minimal friction - Define and implement technical standards for measuring developer productivity improvement: design quality, commit frequency, PR velocity, deployment reliability, and incident response times - Lead technical strategy for productizing successful internal tools into customer-facing offerings - Position Developer Tools as Docker's technical center of excellence for developer productivity, with regular technical talks, demos, and knowledge sharing - Define multi-year technical roadmap including advanced platform capabilities, expanded AI tooling, and emerging technology adoption Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity United States: $198K – $319K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission. The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction. The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape. What will I be doing? Design and implement secure cloud architectures across our AWS environments. Build and maintain protective and detective controls that improve visibility into threats across our cloud environments. Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response. Lead cloud security investigations and incident response activities in partnership with engineering teams. Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents. Build automation that improves the scalability, reliability, and effectiveness of security controls. Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices. Develop and improve cloud security standards, guidance, and best practices across Fin. Drive security initiatives from problem definition through design, implementation, and measurable outcomes. Assess emerging threats to cloud environments and help evolve our defensive capabilities. Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities. Support the secure adoption of AI-assisted software development tools and engineering workflows. What skills do I need? Proven experience in cloud security, security engineering, detection engineering, or a closely related field. Strong experience securing and operating production AWS environments. Deep understanding of cloud security principles, modern attack techniques, and security best practices. Experience building or operating detection, monitoring, or threat detection capabilities. Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts. Experience implementing security controls across cloud platforms and production environments. Strong programming skills and experience building automation, tooling, or operational workflows. Experience working with infrastructure-as-code practices and modern cloud-native technologies. Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness. Ability to communicate security concepts clearly and collaborate effectively with engineering teams. A pragmatic approach to balancing security, customer impact, and engineering velocity. Bonus skills & attributes Experience building detection engineering, threat hunting, or security operations capabilities at scale. Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring. Experience applying AI to detection, response, threat analysis, or security operations workflows. Familiarity with AWS networking, identity, and cloud security patterns. Experience working across both large-scale SaaS environments and high-growth companies. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.