Location: Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
AHS, is seeking a highly professional, discreet, and experienced
Close Protection Officer / Travelling Security
to provide personal security and protection for a high-profile principal during daily activities, private engagements, and international travel.
The successful candidate will be responsible for maintaining a secure environment, conducting proactive risk assessments, coordinating travel security arrangements, and ensuring the principal's safety, privacy, and comfort at all times. This role requires exceptional situational awareness, sound judgement, flexibility, and the ability to operate discreetly within a private, high-net-worth environment.
Responsibilities
Provide close protection and personal security for the principal during daily activities, private engagements, and international travel.
Conduct advance security assessments of destinations, venues, residences, hotels, and travel routes.
Plan and coordinate secure movements, transportation, and travel logistics.
Identify potential security threats and implement appropriate preventive measures.
Maintain continuous situational awareness and respond effectively to security incidents or emergencies.
Coordinate with local security teams, venue personnel, drivers, and relevant authorities when required.
Protect the principal's privacy and maintain strict confidentiality regarding personal, professional, and travel-related information.
Monitor changing security conditions and adapt protection arrangements accordingly.
Maintain professional conduct, readiness, and flexibility in line with the principal's schedule and operational requirements.
Prepare security briefings, incident reports, and relevant risk assessments as required.
Requirements
Proven experience in close protection, executive protection, travelling security, or a comparable personal security role.
Experience protecting high-net-worth individuals, senior executives, VIPs, or private principals is highly desirable.
Relevant close protection or security training and certifications.
Strong knowledge of threat assessment, advance planning, secure movement, and emergency response procedures.
Experience accompanying principals on international travel and operating in different security environments.
Excellent situational awareness, discretion, communication, and decision-making skills.
Physically fit, professionally presented, and capable of maintaining a high level of readiness.
Flexible and available to accommodate international travel and changing operational schedules.
High level of integrity, confidentiality, emotional control, and professionalism.
Valid driving licence and strong driving skills are an advantage.
First aid and emergency medical response training are preferred.
This position requires the highest standards of discretion and confidentiality when handling all matters relating to the principal, their family, residences, movements, and private affairs.
Personal Attributes
Discreet, trustworthy, and security-conscious.
Calm and composed under pressure.
Proactive, observant, and detail-oriented.
Adaptable to demanding schedules and international environments.
Able to work independently while coordinating effectively with the principal's wider support team.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Exclusive Properties
: Work with a portfolio of some of the most prestigious and exclusive properties in the market.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Client-Centric Approach
: Be part of a company that prioritizes exceptional customer service and client satisfaction.
Competitive Compensation
: Receive a competitive salary and benefits package that rewards your hard work and dedication.
Global Network
: Leverage a robust network of industry contacts and high-net-worth clients.
Cutting-Edge Technology
: Utilize the latest sales management software and CRM systems to enhance your efficiency and effectiveness.
Recognition and Rewards
: Benefit from a culture that recognizes and rewards outstanding performance and achievements.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates; Umm Al Quwain, United Arab Emirates
Description
Apt Resources is looking for a reliable and skilled Driver with Engineering Maintenance Experience to join a prestigious restaurant in Dubai. In this role, you will be responsible for providing safe and timely transportation while assisting with general engineering maintenance tasks to ensure the restaurant's facilities and equipment remain in good working condition.
Responsibilities
Safely transport staff, supplies, equipment, and other items as required by the restaurant.
Perform routine vehicle checks and ensure the assigned vehicle is clean, well-maintained, and roadworthy.
Assist with general engineering maintenance tasks, including basic electrical, plumbing, and mechanical repairs.
Support the inspection, maintenance, and troubleshooting of restaurant facilities and equipment.
Report maintenance issues, equipment malfunctions, and repair requirements to the engineering or maintenance team.
Assist with preventive maintenance activities to help ensure the smooth operation of restaurant facilities.
Maintain a clean, organized, and safe working environment.
Follow all traffic regulations, company policies, and workplace safety procedures.
Requirements
Proven experience as a Driver with hands-on engineering maintenance experience.
Valid UAE driving license, as required for the position.
Good knowledge of road safety and traffic regulations in the UAE.
Basic knowledge of electrical, plumbing, mechanical, or general facilities maintenance.
Experience assisting with the maintenance of restaurant facilities, kitchen equipment, or commercial properties is an advantage.
Ability to use basic maintenance tools and perform minor repairs.
Good problem-solving skills and attention to detail.
Physically fit and capable of handling driving duties and maintenance-related tasks.
Good communication skills and the ability to work well with the restaurant and maintenance teams.
Relevant technical certification or vocational training in engineering maintenance is an advantage.
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering field.
Benefits
Salary: AED 5200 all-inclusive
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates; Umm Al Quwain, United Arab Emirates
Location: New York; San Francisco Bay Area, California; Connecticut
Workplace: hybrid
Provectus is a Premier AWS Partner and an Anthropic Strategic Partner, featured in Forrester's AI Technical Services Landscape. We are roughly 420 engineers building production AI for enterprise clients in Financial Services, Insurance, Healthcare and Life Sciences, Retail, and Entertainment. We build custom generative AI and agentic AI systems on live client data, not off the shelf products and not demos.
We are hiring a Senior Solution/Product Owner for our AI Delivery practice, a forward deployed seat at the intersection of frontier AI and enterprise transformation. You will own both the story and the delivery for client engagements built on Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation. In one week you might frame an ROI case for a CFO, align a healthcare or financial services stakeholder on a compliant GenAI rollout, and pair with a Forward Deployed Engineer to wire an MCP integration or ship a Claude Code harness.
What You Will Do:
Own client engagements end to end, from use case framing and business case through scoped delivery, first deployment, and measurable results
Define the value proposition, positioning, and reusable artifacts for your assigned Program or Blueprint, and align sales, delivery, and account teams around them
Build business cases covering market fit, ROI, and competitive positioning, and translate them into scoped statements of work
Run discovery, use case validation, design thinking workshops, and user research, and turn findings into demos and production deployments
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data, driving rapid prototyping from use case to context to result
Build hands on with the Provectus delivery stack, including Claude, Claude Code, MCP servers, connectors, Skills, and plugins
Define product vision and roadmap for GenAI, LLM, RAG, and agentic AI engagements, and judge solution quality alongside architects and engineers
Break complex work into incremental releases, and balance delivery speed against technical debt and architecture
Lead Agile and Scrum execution across backlog, sprint planning, and release, following our Sprint, Enable, Realize engagement model
Define success metrics and analytics, and drive continuous improvement through root cause analysis
Contribute to the measurement framework behind our board level AI Maturity Index, ROI signal, and cost read
Support change management, stakeholder alignment, enablement, and reusable playbooks so wins repeat across accounts
What You Will Bring:
5 to 7+ years in product ownership, solution ownership, technical product management, or delivery leadership
3 to 5+ years working with AI/ML, generative AI, LLM applications, agentic systems, or data platforms
Deep domain expertise in Financial Services and Insurance and/or Healthcare and Life Sciences, ideally in a client facing or consulting context
Track record operating forward deployed or embedded with clients, as a Forward Deployed Engineer or Forward Deployed Expert, including hands on prototyping
Proven ability to take an offering, program, or product from zero to one and land it as real client delivery
Daily working use of Claude, Claude Code, and similar GenAI tools, including building your own skills, workflows, and productivity tooling
Comfort with MCP (Model Context Protocol) integrations, connectors, and custom agent harnesses
Understanding of GenAI and agentic patterns, including prompt engineering, RAG, embeddings, vector databases, and agent frameworks, deep enough to assess quality and translate it for executive stakeholders
Data fundamentals: what ETL/ELT, data modeling, and data governance mean in an enterprise context
Familiarity with AWS as a primary cloud platform, including Bedrock, and working awareness of MLOps and AI observability
Strong Agile and Scrum experience, and familiarity with outcome based, milestone priced consulting engagements
Design thinking, data driven decision making, and executive storytelling that holds up in front of a CFO or CIO
Enough engineering empathy to earn credibility with senior engineers and solutions architects on day one
Bias to action and structured problem solving in ambiguity
Based in the San Francisco Bay Area or New York City metro area, and authorized to work in the US without sponsorship
Nice To Have:
A second priority vertical beyond your primary Financial Services or Healthcare focus
Prior experience in an AWS Premier Partner or Anthropic partner environment
Claude Certified Architect, Seller, or Developer certification, or willingness to complete one early
Certifications such as CSPO, SAFe PO/PM, or AWS, Azure, or GCP
Software development or solutions engineering background
What We Offer:
Base salary range of $140,000 to $180,000 USD depending on experience
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Health, dental, vision, and 401(k) with company match
Unlimited PTO
Access to the latest AI tools and premium subscriptions
Internal training programs with full support for AWS and Claude certifications
Hybrid work in San Francisco or New York
Location: New York, New York, United States
About the Role
iCapital is seeking a Corporate Anti-Money Laundering (AML) Oversight Vice President to join its Regulatory and Compliance organization and support the AML team. This individual will serve as a senior subject-matter expert responsible for providing oversight of AML controls across applicable U.S. and international businesses. This role will partner closely with Legal, Compliance, Risk, business stakeholders, and other control functions to assess regulatory requirements, oversee the effectiveness of the AML control environment, identify emerging risks, and support the firm's ongoing regulatory readiness.
Responsibilities
Support the oversight, maintenance, and ongoing enhancement of the firm’s U.S. AML/CFT compliance framework, including policies, procedures, standards, internal controls, governance, and monitoring.
Monitor developments involving applicable BSA, FinCEN, OFAC, SEC, and FINRA requirements and translate regulatory changes and emerging expectations into practical enhancements to the firm’s AML control environment.
Provide AML subject-matter expertise and guidance to Compliance, Legal, Risk, Operations, Product, Technology, and business stakeholders.
Evaluate new products, services, distribution arrangements, client relationships, and business initiatives for potential AML/CFT and sanctions implications and recommend appropriate risk mitigation.
Facilitate enterprise and business-specific AML/CFT risk assessments, identify control gaps and enhancement opportunities, and establish oversight metrics and management information to monitor trends and areas requiring escalation.
Provide Compliance oversight of higher-risk customer, investor, intermediary, and counterparty relationships, including AML/KYC escalations involving sanctions exposure, politically exposed persons, adverse media, complex ownership structures, jurisdictional risk, and other elevated financial-crime concerns.
Advise stakeholders on enhanced due diligence, risk mitigation, escalation, and disposition, and support investigations involving potentially unusual or suspicious activity through the firm’s established SAR governance process.
Assist with senior-management and committee reporting on AML risk, regulatory developments, significant issues, remediation initiatives, and program effectiveness while maintaining clear documentation of the firm’s AML governance and oversight framework.
Coordinate and support AML-related regulatory examinations, internal audits, independent testing, compliance reviews, and regulatory information requests, ensuring responses and supporting documentation are complete and appropriately supported.
Provide oversight of third parties performing AML/KYC activities, including developing risk-based due diligence, monitoring, and testing standards and assessing policies, controls, staffing, systems, screening practices, escalation processes, and regulatory adherence.
Escalate material third-party or program deficiencies and oversee corrective-action and remediation plans in coordination with relevant Compliance, Operations, Legal, Technology, and business stakeholders.
Support the development and delivery of risk-based AML/CFT training and targeted guidance on regulatory expectations, emerging financial-crime risks, escalation requirements, and AML red flags to promote consistent application of AML standards across U.S. businesses.
Qualifications
10+ years of relevant experience in AML and BSA, financial crimes, regulatory compliance, or related risk-management roles within financial services
Bachelor's degree is required; JD, advanced degree, or other relevant professional certification is a plus
Significant experience within a broker-dealer, investment adviser, asset manager, private funds organization, bank, or comparable regulated financial institution
Strong working knowledge of the Bank Secrecy Act, USA PATRIOT Act, FinCEN regulations and guidance, OFAC requirements, FINRA AML requirements, and relevant SEC requirements and expectations
Experience assessing complex legal entities, private investment structures, funds, financial intermediaries, or institutional relationships strongly preferred
Able to interpret regulatory requirements and translate them into practical controls and governance standards
Strong written and verbal communication skills with the ability to communicate complex regulatory matters to senior management and business stakeholders
Demonstrated ability to challenge existing processes constructively and drive remediation across multiple functions
CAMS certification is strongly preferred
Benefits
The base salary range for this role is $155,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.
You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.
What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.
This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:
- Product marketing and engineering teams (keeping content accurate as the platform ships)
- GTM enablement (aligning on shared onboarding infrastructure)
You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.
What you’ll do
- Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of
- Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value
- Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence
- Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires
- Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship
- Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology
- Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same
- Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch
Requirements
We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:
- Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company
- Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work
- Have demoed and pitched technical products to customers, and can explain the value, not only the features
- Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work
- Are comfortable building a program from scratch, with no playbook to inherit
- Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams
- Communicate clearly and can adapt product material for different audiences without diluting it
Bonus
- Experience at a high-growth AI/ML, developer tools, or API-first company
- Background in voice AI, conversational AI, or contact center technology
- Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies
- Hands-on experience with competing voice and agent platforms
- Experience running workshops or labs for sellers or customers
- Experience building role-play, simulation, or demo practice environments
Location
Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Poland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
xStocks brings real-world assets on-chain as tokenized securities that are regulated, fully-backed, and tradable across multiple blockchains. Built within Payward, the xStocks team runs the infrastructure that issues, custodies, and settles these instruments across EVM, Solana, TON, Tron, and more. The platform moves real value, so security is not a feature bolted on at the end. It is a property of everything the team ships. This is a hybrid engineering and security seat built for someone who is genuinely both: you ship products alongside the engineering team when the security queue is quiet, and you own security work end to end when it lands. You report into engineering and partner closely with the Payward security, CISO, and compliance functions.
THE OPPORTUNITY
- Own security deliverables end to end. Coordinate and review smart-contract audits, respond to security questionnaires and due-diligence requests, support CISO and compliance initiatives, and turn findings into tracked, closed-out fixes.
- Run offensive assessments against our own platforms. Pentest the web apps, APIs, backend services, and on-chain components, and build the tooling to do it repeatedly rather than once.
- Continuously assess posture. Threat-model new and existing systems, review architecture and key-management flows, and maintain a living view of the risks and their mitigations.
- Review code for security. Be a default reviewer on changes touching auth, cryptography, custody, signing, and fund movement across our chains.
- Harden the platform. Improve secrets handling, IAM and least-privilege, dependency and supply-chain hygiene, and detection and logging for security-relevant events.
- Secure custody and signing workflows. Review and harden transaction signing flows, MPC and HSM integrations, signer permissions, admin roles, approval policies, and break-glass procedures.
- Contribute to product engineering. Pick up regular backlog work in TypeScript so you stay close to the codebase you are defending.
- Support incidents. Help with detection, triage, response, and post-mortems, and feed the lessons back into the program.
WHAT YOU BRING
- An engineer first. You write and review production code comfortably, TypeScript and Node.js in our stack, and you understand systems deeply enough to break them.
- Strong application and infrastructure security fundamentals. The OWASP-class vulnerability landscape, authn and authz, injection, SSRF, supply-chain risk, and secure design. You have done real offensive work in pentesting, vuln research, or red-team.
- Applied cryptography and blockchain security. Symmetric and asymmetric primitives, hashing, signatures, and key management, plus the security model of EVM, Solana, and ideally TON or Tron. You can read a smart contract and reason about how it fails.
- Ownership. You can take an ambiguous security item, an audit, a questionnaire, or an incident, and drive it to closure without being managed through it.
- Clear communication. You can explain a risk to engineers, to a CISO, and to an auditor, and tailor the message to each.
- An automation instinct. You do not want to catch the same issue manually twice, so you turn findings into tests, alerts, controls, documentation, or platform improvements.
- Risk judgment. You can tell a theoretical issue from a material one, and communicate severity, likelihood, impact, and remediation tradeoffs clearly.
NICE TO HAVE
- Experience commissioning or remediating third-party smart-contract audits.
- Familiarity with custody and signing infrastructure such as HSMs, MPC, and ForDefi-style providers, and with on-chain transaction security.
- Cloud security depth in GCP or AWS, IAM, and container and runtime hardening.
- Detection engineering and security observability, including SIEM and log-based detections.
- Relevant certifications such as OSCP, OSWE, or GWAPT.
- Prior work in a regulated fintech or tokenization/DeFi environment.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Associate to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
1-4 years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.
Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.
You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.
Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.
What you’ll do
Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.
What you’ll bring
Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
Comfort working asynchronously across time zones with Sales, Product, and Engineering.
Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.
If you bring transferable experience in an adjacent domain, we encourage you to apply.
About the team
We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.
Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.
You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.
Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.
What you’ll do
Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.
What you’ll bring
Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
Comfort working asynchronously across time zones with Sales, Product, and Engineering.
Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.
If you bring transferable experience in an adjacent domain, we encourage you to apply.
About the team
We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.
How GitLab will support you
Be
nefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$166,200
—
$279,900 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Valencia
Workplace: OnSite
Role highlights
- QMS Specialist
- Location: Spain
- Department: GMO – Manufacturing Assurance
- Reports to: Global QMS Manager
- Employment type: Permanent
- Workplace model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Valencia production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain, Health and safety teams to ensure that our processes are aligned with business goals and embedded into daily practices.
This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Spain facility.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Ensure ICEYE Quality Management System is fully implemented in our Valencia facility
- Drive ICEYE production framework maturity increase in Valencia - be the subject matter expert for QMS, QA, Support Health and safety and environmental topics.
- Ensure compliance with regulatory, customer, and industry requirements, serve as the main point of contact for auditors and certification bodies.
- Act as an internal auditor in our internal process audits covering quality and supporting EHS topics.
- Ensure controlled documentation rigor in Valencia operations
- Define and track quality KPIs; prepare and present regular performance reports to leadership.
- Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization.
What we’re looking for
Must haves:
- 5+ years in quality, engineering, operations, compliance, or process improvement roles.
- Strong experience with digital QMS systems and data-driven improvement methods.
- Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110, PECAL or similar beneficial)
- Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments).
- Audit experience, either as an internal auditor or supporting external certification
- Adaptability and a real willingness to learn; comfortable in a fast-paced, agile production environment where processes are still taking shape
- Excellent communication, documentation, and stakeholder management skills
- Ability to drive cross-functional alignment and work independently with minimal supervision
- Professional fluency in both English and Spanish
Nice to haves:
- Degree in Engineering, Quality, Business, or related field.
- Knowledge of AS9100, AQAP 2110, PECAL, or ISO 27001
- Multi-site or international corporate experience
- Background in defence tech, aerospace, advanced manufacturing, or automotive
- Experience with quality tools and risk management methods (RCA, CAPA, FMEA, PDCA, risk assessments). If you bring the right mindset, we can build these with you.
Application Process
- TA interview
- Hiring Manager video interview
- Home task + task review interview
- Final onsite interviews
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters - and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.
Location: United States; San Francisco
Workplace: Remote
We are seeking a highly skilled and detail-oriented Policy & Data Quality Specialist to join our team as a Contingent Worker (Contract). The successful candidate will be responsible for training cutting edge AI models that strictly adhere to policies, for ensuring the quality and accuracy of decisions, creating golden sets, calibrating vendor sites, and managing vendor relationships.
This is an excellent opportunity for someone who is passionate about policy analysis and quality assurance to make a meaningful impact on our organization. Experience in content moderation is valuable but not required.
This role will involve exposure to potentially objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material i.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
KEY RESPONSIBILITIES
- Policy & Data Quality Assurance: Review and evaluate decisions made by expert models and vendors to ensure accuracy, consistency, and adherence to policies and guidelines.
- Golden Set Creation: Develop and maintain golden sets of content to test and calibrate expert models and vendor performance, ensuring that they meet our quality standards.
- Vendor Site Calibration: Collaborate with vendor sites to identify areas for improvement, provide feedback, and implement calibration plans to enhance their performance.
- Vendor Management: Build and maintain strong relationships with vendors, providing guidance, support, and performance metrics to ensure they meet our quality expectations.
- Process and Policy Improvement: Identify opportunities to improve policies and processes, workflows, and tools, and collaborate with internal stakeholders to implement changes.
- Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance.
- Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, engineering teams and leadership, to ensure alignment and collaboration on quality assurance initiatives.
- Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices.
REQUIREMENTS
- 4+ years of experience in technology consulting, content moderation, quality assurance, or a related field.
- Strong understanding of policy development, moderation procedures, and guidelines.
- Experience developing evals and golden sets.
- Familiarity with data analysis and reporting tools preferred.
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively as part of a team.
- Experience working with vendors or external partners is valuable.
NICE TO HAVE
- Experience with content moderation platforms and tools.
- Knowledge of industry best practices and standards for content moderation and quality assurance.
- Certification in content moderation, developing AI evals, or a related field.
WORKING CONDITIONS:
- This will be a hybrid-role in an office setting.
- Must be able to work in a fast-paced environment with multiple priorities and deadlines.
- This role is expected to encounter and engage with objectionable content
Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Manager to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems. Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are looking for a Business Development & Partner Associate to own two complementary revenue motions simultaneously: converting partner-sourced leads into Provectus clients, and building a self-sourced pipeline from scratch.
The first motion sits at the heart of our Anthropic and AWS partnership. They share qualified enterprise leads with us. Your job is to receive those leads, run the full sales cycle, and close them — making Provectus the AI implementation partner of choice for Anthropic's enterprise accounts. Beyond converting inbound leads, you will actively grow the relationship: joint pipeline reviews, co-marketing, partner tier maintenance, and expanding the number of Anthropic field reps who think of Provectus first when they have an implementation need.
The second motion is yours to own. You will prospect independently, build relationships, and close deals with enterprise accounts in Financial Services and Life Sciences without a partner assist — operating as a true full-cycle business developer.
Responsibilities:
New logo hunting
Prospect independently into enterprise accounts in target verticals (FSI, Life Sciences) using outbound, networking, events, and referrals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Build and maintain a personal network of enterprise decision-makers and economic buyers on the East Coast.
Partner motion — Anthropic channel
Act as Provectus's primary point of contact with Anthropic's partner and field sales teams.
Receive, qualify, and own enterprise leads shared by Anthropic; act as the primary point of contact from first conversation to signed SOW.
Identify new co-sell and joint go-to-market opportunities within Anthropic's product and field motion.
Maintain a healthy joint pipeline with Anthropic's partner and sales teams; lead quarterly business reviews and co-sell planning sessions.
Translate Anthropic's product roadmap and partnership incentives into compelling client propositions.
Represent Provectus at Anthropic partner events, executive briefings, and ecosystem calls.
Drive partner tier maintenance and upgrade — certifications, co-marketing activations, case study production.
Cross-functional collaboration
Work with Provectus delivery leads and Architects to scope proposals accurately — you are selling consulting engagements, not software licenses.
Feed market intelligence — buyer objections, competitive dynamics, vertical patterns — back to leadership and marketing.
What You Need to Succeed:
3-7 years of experience in business development, partner/alliance management — with at least part of that in a consulting firm.
Experience converting partner-sourced leads through a full enterprise sales cycle (discovery to signed SOW).
Demonstrated ability to run a full sales cycle independently: prospecting through close, without dedicated BDR support.
Experience selling complex, multi-month consulting engagements (statement-of-work deals, not SaaS subscriptions).
Excellent executive-level communication skills — written, verbal, and in-room presence at C-suite and VP level.
Experience in Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech).
Experience in selling AI/ML services, LLM-based products, or cloud data.
Willingness to travel (up to 30%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.
Proven track record managing an Anthropic, AWS, or GCP partner relationship — co-selling, joint pipeline, MDF, or co-marketing would be a plus.
About Provectus:
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.
Why Join Us:
Work at the intersection of two of the most powerful AI partnerships in the industry — Anthropic and AWS.
A world-class AI/ML team that can actually execute on what you sell.
Shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position Summary
We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners.
The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence.
This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives.
Key Responsibilities
Operational Support
Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance.
Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary.
Document issues, findings, resolutions, and follow-up actions.
Participate in agile team activities, including stand-ups and planning.
Manage incident response during regular working hours and engage with global colleagues for handovers as needed.
Integration Development and Support
Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers.
Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level.
Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange.
Apply approved authentication, credential-management, security, and data-handling practices.
Platform Development and Engineering
Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows.
Support platform upgrades, patches, clones, releases, and routine maintenance.
Create maintainable solutions that follow established development, security, testing, and accessibility standards.
Participate in peer reviews and address feedback before deployment.
Help identify opportunities to improve platform reliability, usability, and support processes.
Collaboration and Professional Development
Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors.
Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear.
Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities.
Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices.
Documentation and Governance
Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks.
Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements.
Contribute reusable guidance and resolved issues to team wiki/confluence spaces.
Minimum Qualifications
Applicants should meet most of the following qualifications:
Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience.
Working knowledge of ServiceNow configuration and development concepts.
Experience with ITSM processes such as Incident, Change, Problem, or Request Management.
Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role.
Foundational understanding of REST APIs, web services, authentication, and data integrations.
Ability to investigate technical issues, document findings, and communicate when assistance is needed.
Ability to collaborate with technical and nontechnical colleagues.
ServiceNow Certified System Administrator certification, or willingness to obtain it.
Preferred Qualifications
The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification.
Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers.
Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management.
Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework.
Experience with Platform Analytics or Performance Analytics.
Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist.
ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials.
Skills and Working Approach
Communicates progress, risks, questions, and technical information clearly.
Accepts and applies constructive feedback.
Organizes assigned work and follows through on agreed commitments.
Works collaboratively and respectfully with colleagues from different roles and backgrounds.
Balances independent problem-solving with timely escalation.
Demonstrates interest in continued technical and professional development.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$65.52
—
$81.92 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
— Design and run product experiments end to end - form hypotheses, define test duration and required sample size, assess whether the expected result is achievable, evaluate A/B tests and determine statistical significance;
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
ГибридseniorNew York; San Francisco Bay Area, California; Connecticut
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоCandidates should be able to work effectively across US and European time zones
УдалённоseniorPoland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридleadLondon, United Kingdom
New York, New York, United States
УдалённоRemote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom; Comfort working asynchronously across time zones with Sales, Product, and Engineering
УдалённоRemote, United States; Comfort working asynchronously across time zones with Sales, Product, and Engineering; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисValencia
УдалённоUnited States; San Francisco
УдалённоГеография найма не уточнена
УдалённоNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey