Вакансии

Ipotekabank — банк в Узбекистане, входящий в международную финансовую OTP Group, специализирующийся на ипотечном и розничном кредитовании. Офис (Ташкент).

Location: Vladivostok Workplace: onsite ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.   ABOUT YOU We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers. The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built. This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you. RESPONSIBILITIES Partner payouts & account operations (primary) Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval. Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment. Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner. Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers. Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews. Customer success support Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation. Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout. Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner. Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations. Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time. Ways of working Coordinate across time zones with HQ, APAC Partnerships, and regional teams. Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira. Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them. REQUIREMENTS 1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome. Fluent in English; you will work in English daily with HQ and APAC colleagues and partners. Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation). Exceptional attention to detail. This role touches money movement; accuracy matters more than speed. Highly organised and self-directed — able to run a recurring process on a calendar without being chased. Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate. Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift. Based in, or willing to relocate to, Vladivostok for an onsite role. NICE TO HAVE Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes. Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards. Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows. Interest in the gaming industry, payments and fintech, or B2B SaaS. Additional languages relevant to APAC coverage (Korean, Chinese, Japanese). Any prior experience in coordination, support, operations, or student project lead roles. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment   The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We’re looking for an FP&A Manager, Product to join our Finance team. You’ll be the financial lead for our Engineering, Product, and Design (EPD) organizations—owning OpEx and headcount planning while building scalable systems that improve visibility and decision-making. You’ll partner cross-functionally with Engineering leadership, People, and Strategic Finance to ensure investments are intentional, efficient, and aligned with long-term company strategy. What you'll do: Own the Product investment envelope – Manage OpEx and headcount budgets across EPD. Ensure investments align with company strategy while maintaining disciplined spend and margin targets. Drive rigorous workforce planning across technical and corporate teams – Build bottom-up headcount models by function and level. Partner with Engineering leaders to sequence hiring against roadmap needs, compliance requirements, and operational scale. Model infrastructure and internal systems economics – Develop clear forecasting models for cloud hosting, AI/compute, internal tooling, SaaS applications, and enterprise systems. Identify optimization opportunities across both product infrastructure and corporate tech stack. Translate roadmap and corporate priorities into financial tradeoffs – Evaluate build vs. buy decisions, capitalizable vs. expensed R&D, and vendor investments across EPD. Provide clear recommendations grounded in ROI and long-term cost structure impact. Elevate budget vs. actuals rigor across the organization – Lead monthly BvA reviews for EPD. Automate reporting, improve accrual accuracy, and surface actionable insights—not just variance explanations. Design scalable financial controls without slowing teams down – Implement approval workflows for headcount, vendor spend, and enterprise tooling that are disciplined, fast, and transparent. Use automation and AI to reduce manual review and eliminate bottlenecks. What you need: Proven partner to Engineering leaders – You’ve supported technical teams and corporate functions, understanding how product velocity and operational infrastructure translate into financial outcomes. Fluent in infrastructure and SaaS cost drivers – You understand cloud economics, AI/compute scaling, enterprise tooling, and how architecture and vendor decisions impact margins. Strong operator in workforce planning – You’ve managed complex headcount models across multiple departments, aligning hiring pace with financial guardrails. Advanced financial modeler – You build scenario-driven models with clear assumptions and sensitivity analysis that stand up to executive scrutiny. Precision-focused and systems-oriented – You eliminate blind spots in forecasting, improve accrual accuracy, and build processes that scale without creating bureaucracy. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000.00 - $220,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6 to 10+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote and based in Remote, USA providing support during 9am to 6pm Eastern Time Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until September 28th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Philippines Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement.   TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes.   Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: - Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans. - Account Health & Engagement: Monitoring adoption and account health within your book, executing standard plays to drive engagement, and escalating risks appropriately. - Process Optimization & Solution Design: Collaborating with customers to understand key workflows and configure ClickUp solutions using established best practices, templates, and guidance from senior TAMs. - Innovation Adoption & Workflow Automation: Guiding customers in adopting relevant features, including AI and automation, primarily by implementing standard patterns and documented workflows to improve efficiency and outcomes. - AI-Native Execution: Using AI in your own day-to-day workflow to synthesize discovery, accelerate account preparation, improve documentation quality, draft clearer recommendations, and increase the consistency and speed of customer follow-through while maintaining strong judgment and accuracy. CORE RESPONSIBILITIES: New Customer Onboarding - Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans. - Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs when needed. - Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately. - Use AI-assisted workflows where appropriate to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up. Account Health Management - Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement. - Execute standard adoption plays and account review cadences to maintain or improve health, leveraging existing playbooks and frameworks. - Identify risks early and partner with senior TAMs and account teams to build and execute recovery plans. - Run recurring meetings with your accounts, sharing usage summaries, recommended next steps, and capturing follow-ups. - Connect AI adoption, automation usage, and workflow improvements to measurable customer outcomes such as efficiency gains, stakeholder adoption, and expansion signals. Workflow Mapping (IER Framework) - Conduct Intake → Execution → Reporting (IER) cycles for core customer workflows using established discovery guides and templates. - Recommend optimizations based on documented best practices and apply workflow templates to support scale and consistency. - Maintain clear documentation of customer workflows, data models, and configuration decisions following team standards. - Use AI to help analyze repetitive workflow patterns, identify process friction, and sharpen recommendations — while validating outputs before using them with customers. AI Enablement & Agent Deployment - Support adoption of ClickUp AI across relevant customer workflows by configuring and testing standard AI workflows and automations aligned to published best practices. - Provide training and consultation on how to use existing AI and automation patterns; escalate novel or complex use cases to senior TAMs or specialists. - Track and report AI usage and credit consumption against plan, surfacing straightforward opportunities to deepen adoption. - Evaluate AI-generated outputs for accuracy, usefulness, and business relevance before sharing recommendations or enabling them in customer workflows. - Help customers move from feature awareness to practical workflow transformation by identifying where AI can remove manual work, improve reporting quality, or speed execution in repeatable ways. Customer Success & Expansion - Serve as the technical partner for assigned accounts, connecting usage to business value using established value frameworks and artifacts. - Identify expansion signals (e.g., usage patterns, feature interest) and pass qualified leads and insights to the account team for follow-up. - Collaborate with Sales and Customer Success to support renewals, expansions, and AI upsells, aligning your work to the broader account strategy. Cross-Functional Collaboration - Partner with account teams, Product, and Services to maintain alignment between delivery and success for your accounts. - Share customer feedback and insights to improve delivery and customer experience, focusing on clear problem statements and reproducible examples. - Collaborate with more senior TAMs and internal stakeholders on complex initiatives, contributing execution and customer context. CORE SKILLS & COMPETENCIES: Technical Acumen Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality, with a focus on applying documented solutions to customer use cases. Learns and adopts new features and patterns quickly.   AI Expertise Uses AI and Agents as a daily multiplier, not just an area of awareness. Comfortable with generative AI concepts, prompt design, and automation frameworks, and able to show examples of AI improving work quality, speed, or consistency in a customer-facing environment. Able to implement standard AI use cases and identify when to bring in senior partners for more complex or novel scenarios.   Consultative Discovery Strong at workflow analysis for core, well-understood processes. Uses structured discovery guides to identify friction points and map customer needs into ClickUp using existing best practices.   Project & Program Management Strong project and time management for your account load. Able to juggle multiple accounts and workstreams with regular check-ins and guidance from your manager or senior TAMs.   Data & Reporting Comfortable using dashboards and metrics to communicate health, adoption, and ROI at the account level. Interprets usage data to support clear, actionable recommendations within established frameworks.   Customer Engagement Executive presence and strong communication skills, with an emphasis on clarity, expectation setting, and follow-through. Builds trust with customer stakeholders by reliably executing agreed plans.   Account Ownership Accountable for day-to-day execution for your book of business: proactive in follow-through, organized, and focused on achieving measurable outcomes while escalating higher-risk or highly strategic decisions.   Collaboration & Influence Works cross-functionally with account teams, Product, and Sales to align on outcomes. Influences through clear data, customer stories, and consistent execution, while relying on senior leaders for major strategic decisions and escalations. AI-NATIVE CANDIDATE EXPECTATIONS: - Can demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve personal productivity, customer delivery quality, or workflow outcomes. - Can speak concretely about where AI added value, where human judgment was still required, and how success was measured. - For this level, we are looking for evidence of strong applied AI fluency in execution — not necessarily novel model development or highly complex custom agent architecture. INTERVIEW SIGNAL: BE PREPARED TO WALK THROUGH HOW YOU USE AI IN YOUR WORK. OUR INTERVIEW PROCESS WILL ASSESS PRACTICAL AI CAPABILITY, INCLUDING HOW YOU APPLY AI TO WORKFLOW ANALYSIS, CUSTOMER EXECUTION, JUDGMENT, AGENTIC WORKFLOWS, AND MEASURABLE OUTCOMES. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Brisbane, Australia Who We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. About the Role Are you mechanically minded, quality focused, and looking for a hands-on role within a growing industrial services business? We are seeking a Hose Management Technician to join our Brisbane team in a permanent full-time capacity. This role will be primarily supporting the Ampol Oil Refinery in Lytton, playing a key role in the planning, execution and safety of the Hose Integrity Management program on-site. Reporting to the Hose Management Team, you will play an integral role in ensuring the safe manufacture, inspection, testing, and delivery of hose assemblies while providing exceptional customer support and technical expertise. Key responsibilities include: Receiving, inspecting, and managing incoming and outgoing hose assemblies. Conducting QA/QC activities associated with hose manufacture, delivery, and dispatch. Manufacturing hose assemblies in accordance with company procedures and relevant industry standards. Assisting with hose pressure testing and certification activities. Coordinating hose deliveries and logistics to customer sites. Carrying out hose inspection, maintenance, and management activities at client locations. Building and maintaining strong relationships with customer representatives and hose focal points. Providing technical assistance regarding hose specifications, applications, and maintenance requirements. Conducting inspections of used hose assemblies and preparing detailed condition reports for customers and internal stakeholders. Maintaining a safe, organised, and efficient workshop environment. Requirements About You To be successful in this role, you will ideally possess: Minimum 2+ years experience in a mechanical, hydraulic, hose, industrial services, maintenance, or workshop environment. Strong mechanical aptitude and attention to detail. Experience with quality assurance and inspection processes. The ability to read and follow technical procedures and industry standards. Strong customer service and relationship-building skills. Confidence in using Microsoft Outlook and Excel. Good organisational and time management abilities. A current driver's licence. Full Australian Working Rights A proactive attitude and commitment to workplace safety. Desirable Experience in hose assembly, hydraulic systems, fluid transfer equipment, or asset integrity services. Exposure to industrial, mining, oil & gas, manufacturing, marine, or bulk fluids industries. Forklift licence. Pressure testing or inspection experience. Benefits What We Offer Permanent full-time employment. Brisbane workshop-based role with occasional site travel. Competitive salary package. Ongoing training and career development opportunities. Supportive team environment. Opportunity to work with industry-leading hose management and maintenance solutions. A strong safety-focused culture. Apply Now If you are looking for a rewarding hands-on role where you can develop your technical skills and work closely with valued customers, we'd love to hear from you. Submit your application today and become part of a team committed to quality, safety, and exceptional customer service.

Location: Ho Chi Minh City, Vietnam About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. Job Description Our client is looking for a high-performing Sales Manager who combines strong sales execution with the ambition and potential to grow into a future leadership role. The ideal candidate should have a proven ability to build strong relationships with doctors and key accounts, develop new business opportunities, and consistently deliver sales results. Importantly, our client is looking for someone who is excited by the challenge of launching new injectable products. This talent can build product confidence among physicians, identify early adopters and KOLs, generate momentum in the market, and progressively convert interest into sustainable adoption and sales. Beyond individual performance, our client is looking for someone who demonstrates leadership potential. This means being willing to take ownership beyond their own territory, share knowledge and best practices with colleagues, support, and influence others positively, and demonstrate the maturity and accountability expected of a future team leader. The successful candidate should be ambitious to progress into a leadership position within approximately 12 months, subject to demonstrating strong sales performance, successful product-launch execution, and readiness to lead others. Key Responsibilities Client Relationship Management: Build and maintain strong relationships with doctors, clinics and Key Opinion Leaders (KOLs), with a focus on building product confidence and developing long-term customer partnerships. Sales Target Achievement: Meet or exceed monthly and quarterly sales goals through strong sales execution, new business development and successful conversion of product interest into sustainable sales. New Product Launch & Market Development: Support the launch and market penetration of new injectable products by identifying early adopters and KOLs, generating market momentum and driving product adoption. Market Research & Strategy: Stay up to date with market trends, customer needs and competitor activity to identify opportunities, understand market potential and support effective product positioning. Product Training & Education: Educate doctors and clinic teams on product benefits, technology, clinical advantages and proper usage to build product confidence and encourage adoption. Reporting & Analysis: Submit regular sales performance reports, product launch updates and market feedback to track progress, identify challenges and recommend opportunities for growth. Team Collaboration & Leadership: Share product knowledge, market insights and best practices with colleagues, support team initiatives and demonstrate the ownership, maturity and ability to influence others expected of a future team leader. Key Requirements Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, or a related field. Minimum 4 years of experience in medical/pharmaceutical sales. Existing experience in dermatological or skincare products, preferably in mid premium segment. Excellent communication and interpersonal skills – understanding and ability to communicate in English. Strong negotiation and persuasion abilities and ability to position products based on technology and clinical advantages. Understanding of Clinic and stakeholder motivations, influencing factors and “partnership” mindset. Strong Business acumen & hunger to maximize potential with existing client and drive new clinic expansion and curiosity to understand business potential. Strong collaboration mindset and desire to work with colleagues for synergies. Self-driven, goal-oriented, and proactive. Demonstrated leadership potential, with the ambition and ability to progress towards a team leadership role, subject to strong sales performance, successful product-launch execution and readiness to lead others. Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Spain The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: South Africa; Philippines; North Macedonia; Morocco; Serbia; Bosnia and Herzegovina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a dynamic recruitment and talent solutions platform dedicated to bridging the gap between high-growth startups and top-tier professional talent. By leveraging innovative sourcing strategies and deep industry insights, the team helps organizations across various sectors scale their operations with precision. They specialize in identifying specialized skill sets for modern businesses, ensuring that both candidates and employers find the perfect alignment for long-term success. As a fast-growing player in the human capital and HR technology space, the company operates with a remote-first mindset that prioritizes efficiency and impactful connections. The team is driven by a mission to modernize the hiring experience through data-informed decision-making and a highly collaborative internal culture. For professionals looking to make a significant impact within a scalable, forward-thinking environment, this organization offers an exciting opportunity to shape the future of talent acquisition and workforce development. Job Summary We are seeking a high-energy, hands-on Business Development Manager to lead a team of four specialists while maintaining an active presence on the front lines of sales. This is not a "sideline" management role; it is a position for a true sales leader who thrives on coaching, analyzing data, and closing deals. You will be responsible for driving accountability, optimizing outbound campaigns, and ensuring the team consistently hits aggressive revenue goals within the staffing and recruiting industry. If you are an expert at turning raw data from tools like Apollo and Aircall into actionable sales strategies, we want to hear from you. Key Responsibilities Team Leadership & Performance: Manage, coach, and mentor a team of four Business Development Specialists, conducting weekly 1-on-1s and sales meetings to drive KPI accountability. Sales Strategy & Optimization: Analyze outbound campaign performance (reply rates, meetings booked, and conversions) to refine messaging, target personas, and outreach sequences. Data-Driven Coaching: Utilize Apollo, Aircall, and CRM analytics to diagnose underperformance, review call recordings, and lead role-play sessions to improve the team's objection handling and discovery techniques. Personal Production: Lead by example by maintaining a personal pipeline and closing a minimum of one new deal per month. Pipeline Management: Monitor CRM discipline to ensure all prospects, opportunities, and agreements are accurately tracked and forecasted. Discovery & Closing Support: Join team discovery calls to assist in uncovering pain points, identifying decision-makers, and advancing prospects toward signed agreements. Requirements Minimum of 5 years of experience managing or supervising a Business Development or Sales team. Proven experience in the BPO, RPO, or Direct Staffing industry is mandatory. Expert-level proficiency in outbound prospecting, including cold calling, email sequencing, and LinkedIn Sales Navigator. Strong analytical skills with the ability to diagnose why a campaign or representative is underperforming using specific data metrics. Mastery of the full sales cycle: prospecting, discovery, objection handling, and closing. Ability to create and implement performance recovery strategies when KPIs are not met. Excellent written and verbal communication skills with a focus on value-based selling. Advanced experience with Apollo, Aircall, and LinkedIn Sales Navigator. Familiarity with multi-channel sales sequencing tools and advanced CRM reporting. Experience developing custom sales training modules and rebuttals for the staffing industry. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire. As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design. RESPONSIBILITIES - Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member. - Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord. - Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features. - Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team. - Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage. QUALIFICATIONS - 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app. - Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug. - Exceptional written communication: warm, concise, and human, even under pressure. - Absolute discretion: for high value users, privacy and trust are the product. - Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase. - Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself. - Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job. - Nice to have: experience serving high net worth clients at an exchange or brokerage. - Nice to have: hands on experience with Zendesk and AI support tooling. - Nice to have: fluency in more than one language, or an active Phantom user with real on chain history. The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.   Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Colombia Reports to: Executive Director Location: Fully Remote About the Company Our client is a fast-growing, forward-thinking organization focused on reimagining how businesses operate through innovation, care, and agility. Their culture emphasizes collaboration, transparency, and trust, with a strong focus on empowering team members to take ownership, share ideas openly, and grow alongside the business. They value speed, adaptability, and continuous learning, and they celebrate progress and wins at every stage. About the Role The Finance & Data Analytics Manager will serve as the strategic owner of the company’s financial visibility and business performance insights. This role is responsible for overseeing financial operations while transforming data into actionable intelligence that supports decision-making across leadership, sales, and operations. The position blends finance, analytics, and operational reporting, with ownership over forecasting, financial reporting, sales analytics, and cash flow visibility. Success in this role requires the ability to connect financial data with operational outcomes and ensure leadership has clear, timely insights to act with confidence. Responsibilities Manage and analyze sales, expense, and performance data to produce clear, data-driven insights Build and maintain dashboards and financial models that track overall company health and sales performance Oversee bookkeeping and ensure financial records are accurate, organized, and current Lead payroll review, billing, and payment processes with a focus on accuracy and timeliness Review and process agent invoices and commission calculations Reconcile accounts and track inventory across systems to ensure data consistency Partner with leadership on revenue forecasting, growth modeling, and KPI tracking Identify opportunities to improve processes and automate finance and reporting workflows Experience & Education 5+ years of experience in finance, FP&A, or data analytics roles Experience in e-commerce, DTC, or fast-moving startup environments Bachelor’s degree in Finance, Accounting, Economics, Data Analytics, or a related field Advanced proficiency in Excel/Google Sheets (pivot tables, dashboards, automation) Experience with financial and reporting tools (e.g., QuickBooks, Airtable, Power BI) Familiarity with workflow and automation tools such as Zapier, n8n, and Make Comfortable working with project and data visualization tools like Asana, Vibe Canvas, and Lucid Experience integrating data across systems to create unified dashboards or reporting flows Certifications (Preferred, Not Required) CPA, CFA, or data analytics-related certification

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT ORGANIC GROWTH MEANS AT HIGGSFIELD Organic growth here is the set of channels that convert without media spend: search, AI assistants, and the content ecosystem they pull from. The channel has already brought in $2M in under a month, and conversion keeps climbing. So this isn't an experiment in the dark. It's a proven channel that nobody has figured out how to scale yet, because the rules are still being written. Millions of people now ask ChatGPT, Claude, Gemini and Perplexity which tool to use instead of typing it into Google. What those answers say about Higgsfield decides who discovers us and whether they choose us. An Organic Growth Manager here is a high-agency operator who: - treats SEO, AEO and GEO as one channel, not three disciplines; - turns observations into hypotheses, tests them, and scales what moves the number; - builds systems and automations instead of doing the same research by hand every week; - moves work through adjacent teams, not just through their own hands; - owns the line from visibility to sign-ups, not just rankings. WHAT YOU WILL OWN Visibility across search and AI assistants - Understand how Higgsfield and competitors appear across Google and across LLMs — and why; - Map how people actually ask for products in our category, and identify the queries worth winning; - Find the gaps and the weak spots, including results that currently work against us. The source ecosystem - Understand which sites, communities, creators and formats different engines trust and retrieve; - Shape what information exists about Higgsfield online and how our category gets described; - Work with content, product and external partners to turn that into things that actually get published. Measurement and experimentation - Connect visibility, citations, traffic, sign-ups and revenue — the channel is judged on conversion, not vanity metrics; - Build lightweight systems (Sheets, APIs, scripts, automation tools) to cut manual work; - Continuously test new sources, formats and tools as the engines evolve. WHO WE'RE LOOKING FOR We don't require experience in AEO or GEO — almost nobody has it. We care about how you solve unfamiliar problems, and about what you've already delivered somewhere else. Must-have - A measurable result you can walk us through. Which metric you moved, by how much, and what part of it was yours; - You turn data into decisions — and can explain why that decision and not another - Technically curious: you figure out new tools, systems and data on your own; - Has built or automated something before, rather than doing the same thing by hand every week; - Can move work through adjacent teams and external sites, strong cross-functional and partner skills - Fluent English, and comfortable working with content when needed; - High ownership: you don't wait for a task list, you understand the goal and figure out how to get there; Good to have - Experience in SEO, growth, analytics, content, engineering or automation; - Familiarity with LLM retrieval, RAG, or technical SEO; - Your own project, product or business — anything you built without a brief; - Strong understanding of the GenAI ecosystem. WHAT THIS ROLE IS NOT - It's not a channel with an existing playbook to execute; - It's not a role where someone hands you a task list; - It's not a fit if you prefer strategy over execution, or want predictable 9-to-5 workdays. THE DEAL - Competitive salary in USD, reviewed as you grow; - On-site role in Almaty, Kazakhstan; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us;

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. In 365 days we shipped 305 releases — roughly five years of work at most companies. New models, features and workflows land every week, and each one has to be explained to millions of users in a way that makes them understand it, want to try it, and remember it. WHAT YOU WILL WORK ON - Writing about releases, features and updates for our blog, guides and newsletters; - Translating product context into language users actually understand; - Working cross-functionally — inside CX, and with the product and marketing teams; - Shaping how Higgsfield sounds: the words we use about ourselves, how we're read, how we're remembered. YOUR MUST HAVES - English C1+ — the language you think in, not the one you translate into; - Real craft with text in English and Russian: you write from scratch, edit for different audiences, and feel rhythm. You can write simply and you can write densely. You understand structure and know how words move people; - A nitpicker, in the best sense: you see a weak sentence and can't leave it. You notice where a paragraph sags, where an analogy doesn't hold, where cutting three words makes it stronger; - A-player mindset: ownership, speed, taste, and genuine interest in AI; - Comfort with the pace — releases ship weekly and the writing has to keep up. NICE TO HAVE - Experience writing for a tech, SaaS or AI product; - Background in product documentation, developer content or technical writing; - Familiarity with the GenAI landscape and the tools creators actually use; - Experience working alongside product teams rather than downstream from them. THE DEAL - Competitive salary in USD, reviewed as you grow; - On-site role in our Almaty office; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us; - Full-time position with high ownership and growth potential.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE  As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities. You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements. This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.   WHAT YOU WILL DO   Operating System & Automation - Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE. - Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP. - Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team. Value Intelligence & ROI - Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value. - Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value. - Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence. Processes, Ways of Working & Cross-Functional Collaboration - Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle - Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel. - Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.   WHAT WE'RE LOOKING FOR - 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering. - Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. - Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities. - Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities. - Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments. - Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems. - Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions. - Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges. - Native-level fluency in English; additional European languages are a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

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