Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Paris
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
For France based hires:
Estimated annual salary is between €112,000 - €176,000.
This role is labelled CSP 3-2 and has a coefficient of 210, as per the SYNTEC Collective Bargaining Agreement.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: East Coast, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Atlanta, GA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Team Leadership:
Manage, mentor, and develop a team of 2 finance and accounting professionals.
Organize workload, delegate tasks, and ensure high quality and accuracy of output.
Reporting & Big 4 Audit:
End-to-end responsibility for Tax, Statutory, and Group Management/IFRS reporting.
Supervise and successfully pass Big 4 audits (both for group consolidation purposes and for securing/confirming PIT tax exemptions in the Free Zone).
ERP Implementation (SAP):
Play an active key role in designing, implementing, and rolling out SAP for the local entity.
Reconciliation & Customs Accounting:
Reconcile customs records with local bookkeeping and financial accounting.
Ensure compliance with all accounting and reporting specifics of the Desbas Free Zone.
Operational Controls & Inventory:
Supervise scrapping processes, scrap accounting, and components returned to suppliers.
Payroll Review:
Perform high-level reviews of payroll calculations, social security compliance, and proper reflection in accounting and reporting.
Tax & Government Relations:
Direct interaction and liaison with Turkish tax authorities, customs officials, and the Desbas Free Zone management administration.
Transfer Pricing (TP) & Profitability:
Monitor Transfer Pricing compliance and ensure proper gross margin control for the local entity.
Ad-Hoc Duties:
Execute other finance, operational, or business-related tasks as assigned by the Deputy Group CFO and company management to support business growth.
Requirements:
5+ years in a senior accounting/finance leadership role within a manufacturing enterprise.
Deep understanding of Turkish Free Zone regulations and tax incentives.
Hands-on experience with SAP (ERP) implementation/usage and Big 4 audit procedures.
Turkish — Fluent / Native (essential for interaction with tax authorities, customs, and auditors).
English — Upper-Intermediate / Advanced (for regular interaction with Group HQ and executives).
We offer:
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Being a part of the emerging leadership in the security space.
Join Ajax Systems!
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
What You’ll Do
Collaborate with cross-functional teams to translate business requirements into ControllerView configurations
Support the design, implementation, and enhancement of AXIOM regulatory reporting solutions
Analyze and optimize data flows, transformations, and reporting processes
Perform data mapping, reconciliation, and data-quality validation
Support regulatory report generation and exception-management processes
Participate in business-process modeling and documentation
Collaborate with stakeholders across business, risk, compliance, and technology teams
Ensure adherence to regulatory requirements and reporting standards
Identify opportunities to improve operational efficiency and data quality
What You Bring
Proven commercial experience with AxiomSL experience as an Implementation Consultant, Configurator, Business Analyst, or in a related role
Experience implementing regulatory reporting solutions or delivering localized customizations
Strong analytical and problem-solving skills
Proficiency with data-analysis tools and techniques
Excellent communication and interpersonal skills
Ability to collaborate effectively with cross-functional teams
Experience with business-process modeling and documentation tools
Advanced English proficiency
Intermediate Spanish proficiency is considered a plus
Hands-on experience with ControllerView
Knowledge of data models and metadata management
Experience developing rules and configuring workflows
Knowledge of data mapping and transformation
Understanding of data lineage and data-quality controls
Experience with reconciliation processes
Knowledge of regulatory report generation and exception management
Strong understanding of data-management concepts, including: SQL fundamentals, Database design, ETL processes, Data-quality management, Data reconciliation
Bachelor’s degree in Business Administration, Information Technology, or a related field
MBA or relevant certification, such as CBAP, is considered an asset
Nice to have
Experience working within managed cloud environments
Previous experience supporting capital markets platforms and regulatory initiatives
Experience within highly regulated banking environments
Knowledge of enterprise data-governance practices
English level
Advanced
Work Type:
Remote
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Lisbon, Portugal or London, the UK
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in Hebrew
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Athens, Greece
CENSUS is an internationally acclaimed Cybersecurity services provider. We support the needs of multiple industries, providing IT and OT security assessment services to public and private organizations around the world, including international financial institutions and Fortune 500 companies. Powered by cutting-edge research, scientific analysis, and real-world engineering, we deliver unparalleled security assessment services for software, devices, infrastructure, and organizations. Learn more about CENSUS at census-labs.com.
We are looking for a highly organised and detail-oriented Sales Operations Specialist to support our Sales team with day to day operational and administrative activities.
The position is based in Athens and offers a hybrid working arrangement.
Key Responsibilities
In this role, you will support the Sales team with day-to-day operational and administrative activities, including:
Supporting daily sales operations and administrative tasks.
Maintaining and updating sales-related records and documentation.
Preparing and updating Excel spreadsheets and reports.
Assisting with data entry, organisation and accuracy checks.
Coordinating with internal teams to support smooth operational processes.
Monitoring pending tasks and ensuring timely follow-up.
Supporting the organisation and maintenance of sales-related information.
Requirements
University degree in Business Administration, Economics, Finance, Marketing or a related field.
1 - 3 years of relevant professional experience.
Good to very good knowledge of Microsoft Excel, including formulas, filtering, sorting and Pivot Tables.
Strong analytical and numerical skills.
Excellent attention to detail and accuracy.
Strong organisational and time-management skills.
Good written and verbal communication skills.
Very good command of English, written and spoken.
Ability to work independently as well as collaboratively with different teams.
Proactive, reliable and willing to learn.
Previous experience with CRM/ERP systems is an advantage.
What We Offer
🌱 The chance to be part fast-growing, global cybersecurity company
🤝 A collaborative, purpose-driven team with a strong learning mindset
📈 Competitive salary and benefits, such as but not limited to:
🎂 Birthday Paid Day off
🍪 Coffee, lunch and office snacks free of charge
⚕️Private Medical and Life Insurance covering employees & family members
🎓 Funded certifications & postgraduate programs
🎁 Recognition programs including welcome gift, new year celebration gift, referral bonus and long service vouchers
🌍 Exposure to international teams, leaders, and challenges
💡 Opportunities for professional growth, development, innovation, and more!
CENSUS Provides:
A collaborative work environment:
You will be working among exceptional engineers and systems professionals, highly experienced in the field of Cybersecurity, who value teamwork and knowledge sharing.
An efficient work environment:
You will be provided with access to the necessary technology, training, and resources in order to achieve your goals. CENSUS delivery processes will make sure that the output of your work is of high quality and supported at every step.
An environment for personal development:
Instead of sticking to a rigid task, we purposefully ensure you gain hands-on experience across diverse systems, cloud platforms, and modern AI operations.
A creative work environment:
Our engineers solve challenging technological problems and contribute directly to the tools and infrastructure that protect global clients.
An enjoyable work environment:
Beyond a competitive salary and benefits, we maintain a friendly and enjoyable work environment for everyone, while offering flexibility to work from home when needed..
CENSUS is an equal opportunity employer. The Company does not discriminate on the basis of race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
Location: Gżira, Malta; Città Vittoriosa, Malta; Birżebbuġa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Production Administrator
to join one of our
clients
' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
The selected candidate will be responsible for supporting the day-to-day administrative and coordination activities of the Production function, ensuring consumables and stock are available without interruption, records are accurate, and communication flows smoothly between Production, Stores, Suppliers, and Finance.
Duties and responsibilities:
Reporting to the Production Manager, the selected candidate will:
Raise purchase orders and coordinate replenishment of production inventory and accessories to maintain uninterrupted operations.
Liaise with Finance, Suppliers, and Stores to ensure timely ordering, delivery, and stock availability.
Support stock counts, cycle counts, and inventory reconciliation activities as required.
Support the Production Manager with daily activities such as measuring data, and other production data inputs.
Assist with production planning inputs and scheduling support.
Ensure the accuracy and completeness of manufacturing records and documentation.
Flag stock shortages, discrepancies, or delays to relevant stakeholders.
Provide general administrative support to the Production team as needed.
The ideal candidate would have:
A positive, can-do attitude and willingness to learn
Strong organisational skills and comfort managing multiple priorities.
Good communication skills, comfortable liaising across departments and with suppliers.
A team-player mindset and customer-first orientation.
Attention to detail and reliability with data and records
Qualifications and Experience required:
Educational level at MQF Level 3–4 (or equivalent)
Maltese and English fluency
Proficiency in Microsoft Office, particularly Excel
Prior manufacturing administrative experience is a plus!
Job Type:
Full Time
Job Location:
San Gwann Malta
ОфисGżira, Malta; Città Vittoriosa, Malta; Birżebbuġa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Location: Tbilisi, Georgia
Workplace: remote
NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. We are now looking fo an experienced Influencer Manager.
The Influencer Manager owns end-to-end execution of influencer and celebrity marketing campaigns for one or more regional markets, turning creator partnerships into new-user acquisition. The role sits at the intersection of talent relations, content strategy, budget execution, and cross-functional coordination with performance marketing (PPC) and creative teams.
Celebrity & Creator Partnerships
Source and identify celebrities and creators fit for the brand and market
Lead outreach and negotiate contract terms, fees, and deliverables
Draw up and manage contracts, including renewals and terminations
Maintain relationships with talent and their representatives (agents, managers) across markets
Track partnership status from first contact through content delivery and payment
Creator Briefs & Content Strategy
Write creator briefs: story concepts, key messages, tone, and format requirements per market/celebrity
Set and enforce editorial rules to keep content on-brand and compliant
Review content drafts for quality, natural/native-sounding language, and message accuracy before publishing
Adapt campaign concepts to local market nuances (language, culture, regulatory constraints)
Coordinate revisions with creators and internal creative resources
Campaign & Budget Management
Plan campaign timelines and deliverables against acquisition targets
Prioritize and sequence spend across markets during high-volume periods (e.g. Back to School)
Coordinate partnership ad activation with the PPC team to keep paid spend flowing
Track budget allocation and flag risks from delays (e.g. late celebrity deliverables)
Balance urgent, high-priority regions against steady-state markets
Agency & Vendor Management
Manage external influencer-sourcing agencies per market (e.g. regional creator agencies)
Assign and monitor regional coverage across markets to ensure consistent execution
Evaluate agency performance and reallocate coverage as market needs shift
Administrative Operations
Prepare and process contracts and invoices for celebrities, creators, and agencies
Set up and track promo codes tied to campaigns
Log and monitor PPC-related and other cross-functional tasks (e.g. in Jira)
Reporting & Analytics
Track sales and CAC (customer acquisition cost) performance by market and period
Report on campaign metrics such as bookings, trials, and sales predictions
Summarize period-over-period and year-over-year performance against targets
Flag and correct data-interpretation issues before they reach leadership
Prepare weekly/monthly status updates and reports for cross-functional stakeholders
What you bring:
minimum 3 years of influencer marketing experience covering several countries;
experience with European influencers and agencies is preferable;
Fluent English;
What we offer:
Fully remote work.
A chance to shape the future of AI-driven education.
A fun, dynamic team that loves building innovative products.
Unlimited holidays – because we trust you to deliver.
Location: France
Workplace: Remote
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
OUR VISION
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
ABOUT US
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 6 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France!
ABOUT THE ROLE
Drive AI-powered HR transformation, better employee experiences, and scalable, data-informed compensation practices, with Workday at the core.
We are a fast-growing scale-up in the midst of an exciting international expansion. We are looking for an HR Systems, Data & Compensation Lead to shape the next chapter of our People technology, data, and reward ecosystem.
Your mission is to make HR processes simpler, smarter, fairer, and more scalable. You will improve employee, manager, and People team experiences through reliable systems, actionable data, AI, automation, and well-designed compensation processes.
With Workday as our core HCM platform, you will lead two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. Working closely with IT, Finance, Payroll, Legal, HR Leadership, and business teams, you will combine product thinking, team leadership, and hands-on delivery to turn business needs into intuitive, secure, and effective solutions.
You will own the roadmap, prioritization, and quality of our HR systems and data solutions, while ensuring that compensation processes are reliable, well-governed, and connected to our People strategy. You will build on the expertise of our Workday and Compensation & Benefits specialists, empowering them to lead their respective domains.
Deep Workday configuration or compensation expertise is a plus, not a prerequisite. We welcome experienced HR systems, People technology, HR operations, or HR transformation leaders who can challenge solution design, connect systems and data, and build strong fluency across HR technology and reward topics.
KEY RESPONSIBILITIES
People systems product ownership & user experience
Own the People systems roadmap, balancing user needs, business impact, risk, and team capacity
- Understand employee, manager, and HR team pain points through user feedback, journey mapping, support requests, and usage data.
- Simplify HR workflows and design intuitive self-service experiences across Workday and connected tools.
- Challenge whether a request calls for process simplification, configuration, automation, integration, or a change in user experience.
- Lead discovery, solution design, user testing, and adoption.
- Measure success through user satisfaction, adoption, time saved, reduced manual work, and improved process quality.
- Ensure that compensation-related processes offer a clear and consistent experience for managers, employees, HR teams, and Finance.
Compensation & Benefits operations, systems & governance
- Partner with HR Leadership, Finance, Payroll, Legal, and the Compensation & Benefits Expert to translate our reward principles into scalable processes and tools.
- Coordinate the operational design and continuous improvement of compensation cycles, including annual reviews, promotions, compensation changes, and other reward processes within scope.
- Ensure that compensation data, structures, approvals, and workflows are reliable, secure, auditable, and appropriately reflected in Workday and connected systems.
- Improve the manager and HR experience of compensation processes through clear workflows, self-service capabilities, automation, and useful guidance.
- Ensure strong coordination between compensation processes, HR data, payroll inputs, Finance reporting, and employee records.
- Support the development and maintenance of consistent job, level, compensation, and benefits data structures, in partnership with the relevant domain experts.
- Use data to support compensation decisions, workforce planning, compensation cost analysis, and, where relevant, pay equity monitoring.
- Partner with the Compensation & Benefits Expert on benchmarking, reward insights, process governance, and the continuous improvement of compensation practices.
- Ensure appropriate confidentiality, access controls, segregation of duties, and auditability for compensation data and processes.
AI & automation innovation
- Identify and prioritize practical AI and automation opportunities across HR processes, reporting, knowledge access, compensation workflows, and employee and manager support.
- Map the AI and automation tools already used at Pennylane and assess how they can complement Workday and the wider HR ecosystem.
- Lead hands-on experimentation and delivery, from prototypes and business-case assessment to testing, deployment, and ongoing monitoring.
- Evaluate native Workday capabilities, including Workday Extend, alongside integration, workflow automation, and AI-enabled solutions.
- Choose tools based on user needs, feasibility, maintainability, security, and business value.
- Partner with IT and Security to establish appropriate privacy, access controls, human oversight, and governance before deploying AI-enabled solutions.
- Build the team’s capabilities through training, experimentation, documentation, and knowledge sharing.
HR data, analytics & governance
- Work with the HR Data Analyst to ensure data quality, consistency, and governance across the HR ecosystem.
- Translate stakeholder questions into actionable dashboards, KPIs, and reporting capabilities covering headcount, attrition, workforce planning, compensation, reward costs, and other People priorities.
- Align metric definitions and data ownership with HR, Finance, Payroll, and Compensation & Benefits stakeholders.
- Make reliable workforce and compensation insights accessible to the right users.
- Help stakeholders turn workforce and reward insights into better decisions.
- Ensure GDPR compliance and appropriate controls across HR data access, use, and flows.
- Establish clear ownership and documentation for key HR and compensation data.
Team leadership & delivery
- Manage, mentor, and develop a team of two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert.
- Set direction and create clarity across HR systems, data, automation, and compensation priorities.
- Empower the Workday specialists to lead detailed configuration and the HR Data Analyst and Compensation & Benefits Expert to lead their respective areas of expertise.
- Organize delivery through clear project plans, a transparent backlog, and pragmatic agile sprints.
- Balance business-as-usual support, compensation cycles, compliance, release management, and strategic improvements.
- Stay hands-on in discovery, solution design, prototyping, delivery coordination, and problem-solving where you add the most value.
- Foster documentation and knowledge sharing in Notion.
- Develop team capabilities across HR systems, data, automation, AI, compensation operations, and user experience.
Core HRIS ownership - Workday
- Own the post-go-live performance and evolution of Workday as our core HCM platform, ensuring reliability, scalability, and adoption.
- Translate HR and Compensation & Benefits needs into clear requirements and lead solution design, UAT, change management, deployment, and stabilization with the Workday experts.
- Challenge existing workflows and design choices, drawing on specialist expertise and platform best practices.
- Oversee support and Workday release management.
- Assess new Workday capabilities for their relevance and user value, including capabilities related to Compensation where relevant.
- Ensure robust role-based access, data privacy, audit controls, and segregation of duties in partnership with the Workday experts, IT, Security, Finance, Payroll, and Compensation & Benefits stakeholders.
- Ensure that Workday remains a reliable source of truth for employee, organizational, and compensation-related data.
Integrations & HR technology ecosystem
- Oversee secure, scalable integrations between Workday and third-party tools, including Ashby for recruitment, Silae for payroll, and other HR and Finance systems.
- Ensure that employee, organizational, payroll, and compensation data flows reliably between systems.
- Identify opportunities to remove duplicate data entry, improve data flows, and automate cross-system workflows.
- Partner with IT to ensure integration architecture, monitoring, incident ownership, and recovery processes are robust and maintainable.
- Maintain an up-to-date map of the HR technology stack.
- Evaluate new tools based on user experience, interoperability, cost, security, maintainability, and business value.
Stakeholder collaboration & prioritization
- Partner with IT, Finance, Payroll, Legal, HR Leadership, Compensation & Benefits, Talent Acquisition, and business teams to understand needs and align on priorities.
- Facilitate prioritization workshops and steering committees, making trade-offs and roadmap decisions transparent.
- Serve as the main point of contact between HR Operations and the broader technology organization.
- Constructively challenge requests and propose simpler, secure, and scalable alternatives grounded in user needs and business outcomes.
- Build strong working relationships with Finance and Payroll to ensure that HR systems and compensation processes are aligned with downstream requirements.
- Help stakeholders understand the implications, risks, and trade-offs of system, data, automation, and compensation decisions.
International expansion support
- Lead HR systems and compensation readiness for international growth, including new countries, legal entities, payroll connectors, and local requirements.
- Work with HR, Payroll, Finance, Legal, IT, Workday experts, and Compensation & Benefits specialists to balance global standards with local needs.
- Ensure that systems, data models, compensation processes, benefits data, and workflows scale as headcount and geographic footprint grow.
- Support the definition of scalable approaches to local compensation and benefits requirements.
- Ensure appropriate documentation and governance for country-specific processes and data.
YOUR PROFILE
Must-Haves
- Strong experience leading HR systems, People technology, HR operations, or HR digital transformation initiatives.
- A product and user-centric mindset, with credible examples of simplifying HR processes and improving employee, manager, or HR team experiences.
- Practical experience delivering automation and/or AI-enabled solutions in HR, data, or business operations, with evidence of business value and appropriate controls.
- A good understanding of compensation and benefits processes, including the operational dependencies between reward, HR systems, payroll, Finance, data, and governance. You do not need to be a deep compensation practitioner, but you must be able to understand, challenge, and structure reward-related processes and priorities.
- Ability to translate business needs into requirements, challenge functional and technical design choices, and lead testing, change management, and delivery.
- Strong understanding of HR data, reporting, integrations, and governance, including data quality, access management, privacy, confidentiality, and GDPR principles.
- Proven experience managing a team or leading a project team, with a collaborative and empowering leadership style.
- Strong prioritization and project management skills, with the ability to manage a backlog, run pragmatic sprints, and balance operational support with longer-term improvements.
- Excellent communication and stakeholder management skills, including the ability to influence across IT, Finance, Payroll, Legal, and HR Leadership.
- Curiosity, learning agility, and the ability to build Workday fluency while working effectively with specialist team members.
- Fluent professional communication in French and English.
Workday experience is a strong advantage, but not a prerequisite. Experience with another enterprise HCM platform is welcome. We value your ability to lead systems evolution, assess solutions, and deliver better user, business, and employee outcomes over expertise in a specific vendor.
Nice-to-Haves
- Experience with Workday post-go-live ownership, functional configuration, security, or relevant modules such as Core HCM, Time Tracking, Absence, Compensation, Talent, Learning, and Peakon.
- Experience with Workday Compensation or compensation planning processes.
- Exposure to Workday Extend, AI assistants, low-code/no-code automation, APIs, or middleware.
- Familiarity with compensation and benefits topics such as job architecture, salary ranges, benchmarking, pay equity, variable compensation, or benefits administration.
- Familiarity with tools such as Ashby, Silae, Deel, learning platforms, and Google Workspace.
- Experience improving compensation cycle operations, manager enablement, or reward reporting.
- Experience in a scale-up or high-growth environment.
- Exposure to international HRIS rollouts, multi-country configurations, local compensation requirements, and payroll connectors.
RECRUITMENT PROCESS
1. Screening Interview with Nathalie, Talent Acquisition - 30 mins
2. Manager Interview with Mathilde, Head of People Ops - 45 mins
3. Business Case Interview with Mathilde & Marine, VP People - 60 mins
4. Last Round Interview - 2 members from People Management Team - 45 mins
5. Team Fit Interview - 30 mins
6. Offer 🎉
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
WHO ARE WE LOOKING FOR ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
IMPORTANT INFORMATION FOR CANDIDATES
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Official Title - Center of Excellence Engineer
Available Locations: Bengaluru, India
About the Role:-
As a Center of Excellence Engineer (Customer Solutions Engineer), you will provide technical guidance to Cloudflare customers. Working within the GTM organization and reporting to a Center of Excellence Leader, the Center of Excellence Engineer (CEE) helps Cloudflare customers and internal teams through structured onboarding, technical guidance, adoption support, and scalable enablement. You will guide customers as they move from provisioned accounts to a live, value-generating deployment. You are a Cloudflare product expert and will leverage your knowledge to ensure our customers understand and utilize the Cloudflare platform to its fullest extent. This is a customer-facing technical role focused on post-sale onboarding, technical advisory, 1:1 technical engagements and 1:many technical events. You will be collaborating with CEs, AEs, Support and other internal teams to ensure no customer falls through the cracks.
Key Responsibilities:
Customer Onboarding and Deployment Readiness: Own the end-to-end technical onboarding experience for assigned customers post-provision. Lead structured onboarding calls, guide customers to configure initial Cloudflare settings (e.g., DNS records, SSL/TLS modes, WAF rules, Zero Trust policies), and validate that traffic is behaving as expected before the customer is declared live. Guide customers through onboarding and implementation runbooks and identify when an engagement requires escalation to the appropriate Cloudflare team. Troubleshoot common onboarding issues including DNS resolution failures, SSL/TLS certificate errors, caching misconfigurations, and authentication failures.
Cloudflare Configuration Guidance: Guide customers through Cloudflare configuration steps for applicable platform capabilities, including DNS, SSL/TLS, CDN, Application Security, Zero Trust/SASE, Network Services, and other Cloudflare products as assigned. Help customers understand configuration options, operational best practices, and standard deployment patterns.
Customer Technical Guidance and Enablement: Deliver standardized customer guidance sessions, technical walkthroughs, workshops, bootcamps, 1:1 technical engagements and 1:many technical sessions covering Cloudflare product specific best practices, migration procedures, and post-deployment administration. Explain technical concepts clearly to both technical and non-technical customer stakeholders.
Documentation and Engagement Hygiene: Produce and maintain clear technical and operational artifacts, including call summaries, action item trackers, onboarding plans, runbooks, and handoff materials. Keep relevant internal systems updated after customer touchpoints and maintain high-quality documentation for continuity across teams.
Cross-Functional Coordination and Escalation Management: Coordinate with Cloudflare Customer Engineering, Support, Product, Engineering, Account, and other internal teams to route complex technical issues, document blockers, support escalations, and maintain continuity of customer outcomes.
Operational Improvement and Knowledge Sharing: Contribute to reusable templates, procedures, technical guides, internal knowledge articles, automation scripts, AI-assisted workflows, and process improvements that improve the quality, consistency, and efficiency of customer onboarding and customer engineering activities.
Technical Breadth and Continuous Development: Build and maintain working knowledge across Cloudflare product foundations, including Application Security, CDN, Zero Trust/SASE, and Network Services, at a depth appropriate to onboarding, adoption, troubleshooting, and technical advisory scenarios. Stay current on Cloudflare product releases, internal process updates, and relevant certifications. Be familiar with and leverage AI technology available to you to create new and innovative tools to support your work.
Minimum Qualifications:
5-12 years of experience in a customer-facing technical role such as Customer Engineer, Technical Support, Implementation Engineer, Onboarding Engineer, Sales/Systems Engineer, Technical Account Manager, or NOC/SOC analyst or equivalent hands-on technical experience managing customer deployments.
Cloudflare product foundations: working knowledge of Application Security, CDN, Zero Trust/SASE, and Network Services.
Networking fundamentals: understanding of DNS, TLS/SSL, HTTP/HTTPS, CIDR, NAT, and BGP.
Web security basics: familiarity with OWASP, WAF rules, OAuth, SAML, MFA, and Zero Trust principles.
Configuration and integration: hands-on experience with the Cloudflare Dashboard, and comfort with Terraform, API-based configurations, or identity providers such as Okta, Azure AD, and SAML/OIDC integrations.
Observability: ability to read and interpret Security Events, Logs, cURL outputs, and HAR files; awareness of common causes of 5xx/4xx errors post-onboarding.
Scripting and APIs: ability to read and debug REST API calls; basic proficiency with Python and Bash.
Working Style:
Customer empathy: explains technical concepts without jargon; calms frustrated customers.
Structured communication: clear agendas, concise summaries, documented next steps.
Bias for action: progresses onboarding rather than waiting; knows when to escalate appropriately.
Curiosity: digs into why something works and learns unfamiliar Cloudflare products quickly.
Resilience: handles ambiguity, incomplete requirements, and changing priorities.
Coachability: accepts feedback and improves from every onboarding engagement.
Time management: juggles a portfolio of onboarding customers and meets committed timelines.
Communication:
Strong written and verbal communication skills. Able to document clearly, summarize concisely, and interact professionally with both technical and non-technical customer contacts. Regulatory and Security Awareness (Nice-to-Haves): Familiarity with compliance frameworks such as PCI DSS, HIPAA, SOC 2, or ISO 27001 is a plus.
Strongly Preferred Qualifications (The Good-to-Haves):
Cloudflare Certifications: Existing Cloudflare certifications (e.g., Cloudflare Fundamentals, Cloudflare for Teams, or Cloudflare for Developers).
Prior Cloudflare Experience: Direct experience onboarding or administering Cloudflare in a production environment.
Automation Mindset: Familiarity with Infrastructure-as-Code (Terraform, Pulumi) or CI/CD pipelines for configuration management.
AI-Augmented Workflow: Comfort using AI assistants, LLM-based tools, or scripting to accelerate routine onboarding tasks, log analysis, or documentation.
Fluency in English is required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore or Tokyo, Japan
About the Team
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
What You'll Do
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical
Support Engineer
for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, and Teams.
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
What We're Looking For
You have a minimum of 4 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IAM) systems, such as Okta, Ping Identity, or Azure Active Directory.
Strong knowledge of authentication protocols (SAML, OIDC, LDAP) and secure web gateway technologies.
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia
About us
Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions.
We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects.
About the role
Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers.
We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work.
You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently.
For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live.
You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area.
What you will do
Shopify and catalogue
• Configure and maintain the store, including products, variants, prices, collections, and metafields.
• Manage bulk imports and exports and support B2B price lists and customer accounts.
• Manage apps and checkout settings, including rules for regulated products.
• Make minor configuration and technical adjustments independently where appropriate.
• Troubleshoot routine Shopify issues and identify when external technical support is required.
Integrations and automation
• Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders.
• Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies.
• Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate.
• For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation.
• Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required.
HubSpot / CRM
• Manage pipelines, deal stages, properties, tags, and customer tiers.
• Set up and maintain user roles, permissions, reports, and dashboards.
• Maintain data quality, including duplicate management, merges, and consistent records.
• Handle routine CRM configuration and administration independently.
• Coordinate more complex CRM changes or development work with external specialists when required.
Technical project and vendor management
• Translate business requirements into clear technical requirements and specifications.
• Assess whether a task can be handled internally or requires external technical expertise.
• Identify and coordinate external developers, agencies, freelancers, or other technical specialists.
• Obtain estimates, implementation plans, and timelines from external providers.
• Track project scope, deadlines, budgets, dependencies, and changes.
• Review and test completed work against the agreed requirements.
• Formally verify and accept deliveries before go-live.
• Ensure that external technical work is properly documented and maintainable.
Control and documentation
• Maintain documentation of systems, integrations, configurations, workflows, and access rights.
• Control administrative permissions and external vendor access.
• Monitor system performance, synchronization issues, and errors.
• Ensure that technical changes are documented and properly handed over.
• Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment.
Your first 90 days
• Consolidate our HubSpot environment into one working system.
• Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates.
• Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot.
• Integrate WhatsApp (Wati) with HubSpot.
• Audit and clean the product catalogue and establish one standard for product changes.
• Map all systems, apps, and integrations and establish role-based access and documented handover.
• Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes.
Requirements
We verify these requirements. Please read them carefully before applying.
• 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each.
• Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome.
• Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem.
• Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation.
• Hands-on experience with bulk catalogue operations using Matrixify or CSV.
• English B2+ with clear written and verbal communication.
• Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise.
Strong advantages
• Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions).
• Shopify Plus and/or Shopify B2B.
• Experience in regulated or age-restricted e-commerce.
• Multi-market experience (US and EU).
• Russian and/or Spanish.
This role is not a fit if you are:
• A pure developer who is primarily focused on writing code and has limited project or vendor management experience.
• A pure project manager without strong, hands-on Shopify technical knowledge.
• A theme/design or marketing-focused Shopify profile without broader technical and systems experience.
• Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience.
• Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems.
Benefits
• Format: Remote, full-time, contractor (B2B) agreement.
• Compensation: €2,500–€3,000 gross per month.
• Probation: 3 months.
• Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
What to send us
• CV and LinkedIn profile.
• Links to live Shopify projects and a description of your exact contribution to each.
How we hire
1. Application review
2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit.
3. Portfolio and experience verification, plus a practical case based on a real task from our business.
4. Interview with the hiring manager.
5. References from at least two previous employers or clients (B2B).
If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11568 Marketing & Outreach Coordinator
Independent Contractor – CPT-11568 Marketing & Outreach Coordinator/Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company is a boutique fractional-CMO firm serving homebuilders, real estate companies, and founder-led businesses. The company is seeking a reliable, detail-oriented Marketing & Outreach Coordinator to take ownership of recurring marketing production, coordination, and outreach activities.
The VA will support the owner by managing day-to-day marketing execution, keeping campaigns and projects on schedule, coordinating with external creative and development partners, and ensuring deliverables are completed accurately and on time.
The ideal candidate is highly organized, self-managing, dependable, and detail-oriented, with the ability to work independently, meet deadlines, and keep projects moving without requiring constant follow-up.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email Campaign Production
Build, format, schedule, and QA email marketing campaigns
Manage email lists, segments, and campaign data
Ensure email campaigns are properly formatted and ready for deployment
Review campaigns for broken links, formatting issues, and other errors before scheduling
Monitor campaign performance and compile relevant reporting
Maintain organized email campaign records and assets
Social Media Coordination
Schedule and publish social media content in Metricool using the provided content calendar and captions
Monitor the social media publishing queue
Confirm scheduled posts go live as expected
Review scheduled content for obvious formatting or publishing issues
Flag content that appears off-brand, incomplete, or broken
Maintain an organized social media publishing schedule
Local & Community Outreach
Research local advertising, sponsorship, networking, and event opportunities in client markets
Identify relevant opportunities for clients based on their industry and target market
Maintain an organized outreach and opportunity calendar
Coordinate outreach to advertising, sponsorship, and event contacts
Track outreach activity, responses, deadlines, and follow-ups
Conduct timely follow-up on active opportunities
Keep the owner informed of relevant opportunities and outstanding follow-ups
SEO Execution
Perform basic on-page SEO updates
Assist with keyword tracking and rank monitoring
Complete local SEO tasks as assigned
Help maintain accurate business and location information
Monitor basic SEO performance
Assist with monthly SEO reporting
Identify and flag basic SEO issues requiring further review
Production QA & Project Coordination
Review deliverables from designers and web developers against the provided project brief
Check deliverables for accuracy, completeness, formatting, and alignment with requirements
Track requested revisions and outstanding items
Coordinate feedback between the client, designer, and web developer as needed
Maintain project timelines and deadlines
Follow up with team members and vendors to keep projects moving
Flag delays, issues, or missing information to the owner promptly
Content & Marketing Collateral Support
Assist with light content production and formatting
Format marketing materials, documents, and campaign assets
Organize marketing files, graphics, copy, and other campaign materials
Assist with preparing collateral for campaigns and proposals
Maintain organized folders and marketing assets for easy access and reuse
Reporting & Administrative Support
Assemble monthly client marketing snapshots using platform analytics
Gather relevant campaign, social media, website, and SEO performance data
Organize marketing metrics into clear and easy-to-review reports
Maintain tracking documents and recurring marketing calendars
Keep marketing tasks, deadlines, and follow-ups organized
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience in marketing coordination, marketing support, digital marketing, or a similar role
Strong written English and professional communication required
Experience with email marketing platforms such as Mailchimp, Constant Contact, ActiveCampaign, or similar required
Basic SEO knowledge and experience with SEO tools required
WordPress experience required
Strong organizational and project-management skills required
Ability to manage deadlines and recurring marketing activities independently required
Experience with social media scheduling platforms preferred
Metricool experience is a plus
Canva or basic graphic design experience is a plus
Experience working with real estate, homebuilder, or professional-services clients is a plus
CRM experience is a plus
Project-management software experience is a plus
ClickUp experience is strongly preferred
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Reliable and consistent in completing recurring marketing tasks
Able to work independently with minimal supervision
Strong written English and professional communication skills
Comfortable managing multiple deadlines and recurring responsibilities
Proactive about identifying issues and following up before deadlines are missed
Comfortable coordinating with designers, developers, content partners, and clients
Able to follow established processes while also taking ownership of assigned tasks
Strong quality-control mindset with an eye for detail
Comfortable learning and working across multiple marketing platforms
Able to maintain reliable overlap with US Eastern business hours
Interested in supporting a boutique marketing agency and its client accounts
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Mailchimp / Constant Contact / ActiveCampaign or Similar Email Marketing Platforms
Metricool
WordPress
Basic SEO Tools
Canva
ClickUp or Similar Project Management Platforms
CRM Platforms
Google Workspace / Microsoft Office
Work Schedule
Contracted Hours per Week: 10-15 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-15 hours/week
Daily Working Time: Flexible EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Clear, Professional English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
About Checkr:
Checkr builds a data platform for safe and fair decisions, trusted by over 140,000 companies including Uber, Pennymac, Airbnb, Doordash, and Anthropic.
About the team/role:
The role is Senior Account Executive focused on the insurance industry, requiring deep domain knowledge and relationships within carriers, MGAs, and program administrators. This is a high-ownership, territory-building, market-educating role with full deal lifecycle responsibility, operating like a founder inside a startup but with the resources of an established company.
What You'll Do:
— Own the insurance vertical by defining ideal customer profiles and building repeatable sales motions.
— Leverage existing insurance relationships to accelerate pipeline and shorten deal cycles.
— Manage the entire deal lifecycle from cold outreach to enterprise close.
— Educate the market on Checkr Trust's value in underwriting, loss prevention, and claims risk.
— Navigate complex insurance buying processes involving multiple stakeholders.
— Experiment with AI to improve work efficiencies.
— Collaborate cross-functionally with product, legal, operations, and leadership.
— Achieve ambitious revenue targets.
What We're Looking For:
— 5–7+ years of full-cycle, quota-carrying sales experience with hunting.
— Deep roots and understanding of the insurance industry.
— Experience selling six- or seven-figure deals in complex environments.
— Ability to connect Checkr Trust's solutions to underwriting and risk management problems.
— Experience building pipeline without brand awareness.
— Startup experience or operating with a startup mindset.
— Proven track record of outperforming targets in challenging situations.
— Experience using advanced AI tactics in projects.
— A resilient, ownership-driven, and autonomous mindset.
What We Offer:
— Fast-paced, collaborative environment.
— Learning and development allowance.
— Competitive cash and equity compensation with advancement opportunities.
— 100% medical, dental, and vision coverage.
— Up to $25K reimbursement for fertility, adoption, and parental planning.
— Flexible PTO policy.
— Monthly wellness stipend.
— Hybrid work model with expectation to work 3+ days per week in office hubs (Denver, San Francisco, Nashville, Santiago).
— In-office perks including lunch, commuter stipend, snacks, and beverages.
— Possible relocation stipend for moving to a hub location.
Pay Transparency:
Salary range for remote role is $229,724 to $351,343 USD annually, with location-based adjustments.
Equal Employment:
Checkr is committed to diversity and inclusion, including hiring people impacted by the justice system in accordance with laws such as San Francisco’s Fair Chance Ordinance.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team.
Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment.
What you'll do:
Incident Response
Own and coordinate the
end-to-end incident response process
: identification, triage, containment, eradication, recovery, and post-incident review (lessons learned).
Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources.
Maintain and continuously improve
incident response playbooks
for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.).
Manage the
security incident log and register
: track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO.
Coordinate with external
SOC or MDR providers
where applicable: review daily reports, validate alert quality, and manage escalation workflows.
Data Breach Management
Lead
data breach investigations
: scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR.
Produce breach investigation reports with findings, root cause, and recommendations.
Threat Hunting & Intelligence
Conduct
proactive threat hunting
across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour.
Manage the
Threat Intelligence function
: track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries.
Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders.
Vulnerability Management
Own the
vulnerability management programme
: schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments.
Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs.
Track remediation progress, produce vulnerability metrics, and report status to the CISO.
Validate remediation effectiveness through re-scanning and spot-checks.
Identity & Access Management (IAM)
Manage
periodic access reviews
: coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained.
Oversee the
Privileged Access Management (PAM)
programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts.
Investigate and respond to identity-related anomalies and access policy violations.
What we are looking for:
3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus.
Experience implementing or managing IAM and PAM solutions
Experience working within international or multinational environments.
Hands-on experience with incident response engagements (internal or consulting) is strongly valued.
Relevant certifications:
GCIH, GCFE, GCFA, CEH, CompTIA CySA+
, or equivalent. OSCP is a plus.
Strong hands-on experience with
SIEM platforms
(alert triage, rule writing, query development) and
EDR/XDR tools
.
Solid knowledge of the
MITRE ATT&CK framework
and its application to threat hunting and incident response.
Experience conducting
vulnerability scans
using tools such as Tenable Nessus, Qualys, Rapid7, or similar.
Familiarity with
IAM and PAM
concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent).
Experience with
digital forensics and incident response (DFIR)
methodologies: evidence collection, log analysis, and timeline reconstruction.
Knowledge of
threat intelligence platforms
and feeds (e.g. MISP, VirusTotal, threat intel feeds).
Understanding of
ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10
.
Calm and decisive under pressure.
Strong investigative mindset with structured problem-solving approach, excellent documentation skills.
Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders.
Collaborative and proactive, comfortable working asynchronously across time zones.
English
: full professional proficiency (C1/C2) — primary working language.
Spanish
: professional proficiency is a plus.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#Aleph
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
This is an individual contributor role in the Employer of Record (EOR) Operations team at Remote, focused on Benefits operations. The role involves providing support to employees and clients regarding benefits plans, including pricing, coverage, claims, enrollment, invoicing, and vendor platforms. Responsibilities include processing tickets and escalations via Zendesk and email, executing data-related tasks with care and precision, helping define and execute Standard Operating Procedures, collaborating with the Benefits team and other departments to analyze customer needs and deliver solutions, providing analytical, administrative, and technical support to maintain benefits programs, maintaining operations process documents, identifying automation opportunities, and documenting knowledge systematically in Notion. The role requires being proactive and able to initiate and complete tasks independently, while championing Remote's values and Benefits team's goals.
Requirements include experience in HR Operations Employee Benefits, ideally with US PEO services, strong customer service orientation, organizational and time management skills, strong verbal and written communication skills in English, ability to work in a fast-paced environment using various tech tools, and embracing AI and automation for efficiency. Remote work experience is a plus but not required.
The position reports to the Benefits Operations Manager and is part of the Operations - Benefits team located in the AMER region. The annual salary range is $35,250 to $89,250 USD. Benefits include flexible paid time off, flexible working hours with asynchronous work culture, 16 weeks paid parental leave, budgets for co-working spaces, learning and wellness (including gym memberships), mental health support, stock options, home office budget, and IT equipment. Remote fosters internal mobility and ensures fair, unbiased compensation and pay equity globally.
The application process includes profile review, recruiter interview, written challenge, interviews with the Benefits Operations Manager and Director of Benefits, and a Bar Raiser interview. Candidates are encouraged to apply with a CV or LinkedIn profile in English. Remote prioritizes diversity, inclusion, and accommodations during the hiring process.
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote
Workplace: Remote
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Part-time independent contractor
- Role Type: Growth Design / Paid Creative / Brand / Web UX
- Commitment: Approximately 15–25 hours per week, with the ability to scale during launches and major site work
- Location: Remote, with reliable overlap with Pacific Time business hours
- Compensation: $50–$125 per hour, based on portfolio, experience, and scope
🚀 THE OPPORTUNITY
Legion is hiring a part-time Growth Designer to make the path from first impression to patient conversion feel like one coherent experience. You will combine paid-creative strategy, strong visual and brand craft, and thoughtful web UX.
You will partner closely with Consumer Growth, paid media, SEO and web implementation, and Legion’s founders. You will turn growth priorities into compelling creative concepts, high-performing landing pages, and clear website flows that build trust and help patients take the next step.
This is a hands-on role for an independent designer who can move from a rough brief or performance insight to polished, testable work. You will own the design quality of the surfaces you touch and create reusable systems that help the broader team move faster.
AI-native design is a core expectation. You will use Figma AI, Framer AI, image and video generation tools, and comparable tools to explore more directions, prototype faster, and raise the quality and pace of the work while applying strong judgment to every final decision.
✅ RESPONSIBILITIES AND DELIVERABLES
- Develop paid-creative strategies, concepts, hooks, and visual directions for Meta, TikTok, and other growth channels.
- Design high-quality ad variants, creator briefs, landing pages, and website experiences that connect the acquisition promise to the next step in the patient journey.
- Improve Legion’s visual brand across growth surfaces, including typography, layout, imagery, color, hierarchy, and trust signals.
- Map and simplify key website journeys so patients can quickly understand Legion, decide whether it is right for them, and convert with confidence.
- Turn campaign performance, user feedback, and growth priorities into clear design hypotheses and a steady cadence of experiments.
- Build reusable templates, components, and lightweight brand guidance that make future creative and landing-page work faster and more consistent.
- Deliver implementation-ready work in Figma and, when useful, Framer or Webflow; collaborate closely with web and engineering partners through launch and iteration.
- Use AI tools throughout concepting, prototyping, production, and iteration to increase speed and creative range.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Create a coherent, visually excellent journey from ad to landing page to website.
- Ship a steady cadence of strong creative and web experiments with explicit hypotheses and useful learning.
- Improve the clarity, trust, and conversion performance of the growth surfaces you own.
- Give the team reusable design systems and templates that increase speed without lowering quality.
- Operate independently, communicate clearly, and reliably turn ambiguous priorities into finished work.
🧰 IDEAL BACKGROUND AND SKILLS
- A strong portfolio that includes beautiful homepages or landing pages, intuitive web flows, and brand or growth creative. Show your personal contribution and the result.
- Exceptional visual craft across typography, layout, hierarchy, imagery, and brand systems, paired with sound UX judgment.
- Experience turning an audience insight or growth brief into multiple creative concepts and testable variants.
- Fluency in Figma. Experience with Framer, Webflow, motion, creator or UGC briefs, or direct-response creative is helpful.
- Comfort using qualitative feedback and quantitative performance data to improve work without reducing every design decision to a single metric.
- Demonstrated use of AI-native creative and design tools to materially improve the speed, range, or quality of real work.
- Clear writing, low ego, high ownership, and strong asynchronous collaboration.
- Experience in health care or another trust-sensitive consumer category is helpful. Strong judgment and exceptional work matter most.
💰 COMPENSATION & ENGAGEMENT
- Hourly Rate: $50–$125 per hour, based on portfolio quality, relevant experience, speed, and scope.
- Time Commitment: Approximately 15–25 hours per week, with the ability to scale during launches and major site work.
- Work Setup: Remote independent-contractor engagement with reliable overlap with Pacific Time business hours.
- Engagement: Ongoing part-time contract. This engagement does not include equity, commission, bonuses, or employee benefits.
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
East Coast, United States; Candidate must reside within 25 miles of the assigned territory border(s)
ОфисIstanbul
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УдалённоleadFrance; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
География найма не уточнена
География найма не уточнена
УдалённоPoland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia; Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience; Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоseniorСША; A relocation stipend may be available for those willing to relocate to a Checkr hub location
ГибридMadrid, Spain; Collaborative and proactive, comfortable working asynchronously across time zones
seniorLos Angeles, USA
УдалённоWe encourage applicants from all backgrounds to apply