Legion Health

Location: Texas Workplace: Hybrid 🧠 ABOUT LEGION HEALTH Legion Health is expanding access to high quality psychiatric care. We combine experienced clinicians, modern technology, and patient support to make it easier for people to get the care they need. Our provider partnerships team builds trusted referral relationships so primary care practices and other clinical partners have a dependable place to send patients. 📍 ROLE LOGISTICS - Job Type: Full time - Role Type: Provider Partnerships / Field Sales Leadership / Referral Growth - Location: Based in Houston, DFW, San Antonio or Austin, with responsibility for multiple Texas markets - Field Time: At least three days per week alongside the team and provider partners - Travel: Up to 50% regional travel, including regular visits outside the home market and flights with overnight stays - Reports to: Head of Provider Partnerships 🚀 THE OPPORTUNITY We’re hiring a Provider Partnerships Regional Manager to lead a team of field based Provider Partnership Managers across Texas. You’ll help each manager build durable relationships with practices, grow appropriate patient referrals, and make Legion easy to work with. This is a hands on leadership role. You’ll spend at least three days each week in the field alongside your team: coaching live meetings, helping open priority accounts, and learning where referral workflows break down. Your team may span several Texas markets, so you’ll regularly travel beyond your home city. You’ll also build the operating rhythm that helps a growing team perform consistently, from territory plans and hiring to pipeline reviews and referral reporting. ✅ RESPONSIBILITIES AND DELIVERABLES - Hire, onboard, coach, and manage Provider Partnership Managers across your region. Set clear expectations and help each person improve through field visits, one on ones, and specific feedback. - Own regional performance across new referring practices, active partners, referral volume, and progress from referral to scheduled and completed visit. - Build territory and account plans with your team. Prioritize practices where Legion can meet a real patient need and establish lasting referral relationships. - Join your team in meetings with physicians, practice administrators, medical assistants, referral coordinators, and care managers. Help them explain Legion’s care model clearly and earn clinical trust. - Run a consistent management cadence of pipeline reviews, account planning, performance coaching, and accurate CRM reporting. - Use AI tools to improve efficiency, account research, outreach preparation, territory planning, and performance analysis. Coach your team on repeatable workflows that reduce administrative work and create more time for provider relationships. - Work with Patient Operations and clinical teams to identify friction in eligibility, scheduling, patient handoffs, and partner communication. Turn field feedback into practical improvements. - Develop repeatable outreach, provider education, and account growth practices. Share what works across territories while adapting to local market needs. - Represent Legion in important regional partnerships (think large medical groups and health systems) and step in personally when a relationship needs senior attention. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Build a healthy mix of new and active referring practices, with referral growth that lasts beyond an initial launch. - Give your team clear priorities, accurate account plans, and coaching that improves their performance. - Help referring practices understand when Legion is a good fit, how to refer, and what happens after they send a patient. - Use regional reporting to identify where patients encounter friction and work with other teams to resolve it. - Make providers see Legion as a responsive, trustworthy psychiatric care partner. 🧰 IDEAL BACKGROUND AND SKILLS - Experience leading and developing a field based sales, physician liaison, provider partnerships, or healthcare business development team. - A record of growing referral volume or partnerships through direct relationships with clinical practices. - Strong coaching instincts and the willingness to spend at least three days a week in the field with your team. - Comfort managing performance through activity, pipeline, account, and referral data while looking beyond the numbers to understand what is happening in each market. - The ability to build trust with clinicians and practice staff, communicate clearly about care pathways, and handle sensitive healthcare relationships with sound judgment. - An understanding of referral workflows, patient intake, scheduling, insurance, and the handoffs that affect whether a patient reaches care. - The ability to build useful processes in a growing organization and adjust them as the team learns. - Comfort using AI in day to day work, with a willingness to test new tools, evaluate results, and share effective practices. Exercise sound judgment when reviewing AI outputs and handling confidential provider, business, and patient information. - Experience in behavioral health, psychiatry, primary care, or another referral driven care model is especially valuable. 💰 COMPENSATION & BENEFITS - Competitive compensation and equity - Health benefits and flexible time off - Support for field travel and provider engagement - Direct influence over how Legion serves clinical partners and helps patients reach psychiatric care 📝 HOW TO APPLY AND HIRING PROCESS 1. Resume + Application Screen 2. Hiring Manager Interview 3. Case Study 4. Founder Interviews 5. Professional Reference Checks 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to an inclusive workplace.

Location: San Francisco Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health, we believe everyone deserves fast, affordable, and world-class health care. Legion is an insurance-covered virtual psychiatry medical group building AI-enabled tools to make care more accessible and efficient. Our clinicians deliver care, while AI and software handle much of the administrative work so clinicians and patient-support teams can focus on the moments where human judgment and empathy matter most. We combine rich data, production AI, and end-to-end care operations as we work toward a better experience for patients and clinicians. Legion is backed by Y Combinator and leading venture capital firms. 🚀 THE OPPORTUNITY We’re hiring a Growth Content Lead to grow Legion across three connected areas: paid acquisition, lifecycle marketing, and site content. You’ll use audience and performance insights to decide where to focus, then develop and improve campaigns, lifecycle communications, and website or landing-page experiences. This is a hands-on generalist role: you’ll set priorities, write briefs, run experiments, and create or adapt content and simple assets, partnering with Design, Product, and Engineering as needed. Your work will connect the patient journey from first impression through booking and follow-up. You’ll evaluate performance across paid channels, lifecycle engagement, site conversion, bookings, and completed appointments, using insights from each area to guide what the team improves next. ✅ RESPONSIBILITIES AND DELIVERABLES • Paid acquisition and creative: Own the creative thinking behind paid campaigns, from audience and performance insight through briefs, creative review, and iteration. Assess hooks, messages, formats, visuals, and placement fit, and partner with designers, agencies, and creators to bring strong work to market. • Paid testing and performance: Maintain a dependable creative testing cadence, with new work entering market at least biweekly. Organize variants, capture what each test teaches us, and manage campaigns and spend against agreed goals, connecting results to bookings and completed appointments. • Site content and conversion: Own the clarity and quality of growth content across key website and landing pages. Shape page narratives around what prospective patients need to understand, answer common questions, and make next steps easy to follow. • Site optimization: Use audience, search, and performance insights to prioritize page improvements and assess progress toward booking. Partner with SEO, Product, and Engineering on page experience, implementation, and content QA. • Lifecycle content: Plan, write, and improve communications for key moments in the patient journey, from initial interest and booking through follow-up. Keep messages timely, relevant, and consistent with Legion’s voice. • Lifecycle journeys and learning: Work with Growth and relevant partners on audiences, triggers, and cadence. Review engagement and downstream booking performance, then use what you learn to improve each journey. Familiarity with a lifecycle platform such as Resend is helpful. • Briefing across all three pillars: Turn audience research, performance data, and brand strategy into clear briefs for paid, site, and lifecycle content. Define the audience, objective, insight, message, format, call to action, and how each piece will be evaluated. • Partner across the team: Work closely with Growth, Design, SEO, Engineering, and lifecycle partners to move content from idea to launch. Bring in technical support when measurement, site changes, or integrations need it. 🏆 YOU’LL BE SUCCESSFUL IF… • Paid acquisition: New creative enters testing at least biweekly, with each round tied to a clear audience insight and question. • Paid acquisition: Test results show what is working, what the team should change next, and how creative contributes to bookings and completed appointments against agreed goals. • Site content: Key website and landing pages answer prospective patients’ questions, explain what to expect, and make next steps clear. • Site content: Page updates are guided by audience, search, and performance insights, with progress toward booking measured against agreed goals. • Lifecycle marketing: Communications cover agreed moments in the patient journey with timely, relevant messages that feel helpful and consistent with Legion’s voice. • Lifecycle marketing: Engagement and downstream booking and appointment-completion performance are tracked against agreed goals and used to improve lifecycle journeys. • Across the journey: Learnings move between paid, site, and lifecycle so messages feel connected and each pillar benefits from what the others are learning. 🧰 IDEAL BACKGROUND AND SKILLS • 5+ years in growth or content marketing, including hands-on experience with paid acquisition and campaign performance. • Strong creative judgment: you can look at an ad and assess its hook, message, format, visual execution, and fit for the audience and placement. • Experience turning performance and audience insights into useful creative briefs, then partnering with designers, agencies, or creators to make the work. • A track record of testing paid creative and using what you learn to shape the next brief and iteration. • Experience writing or shaping website and landing-page content, with an eye for clarity, useful next steps, and conversion. • Experience planning or improving lifecycle communications, including audience journeys, triggered messages, or lifecycle content measurement. Familiarity with a platform such as Resend is helpful. • Clear writing and editing skills, with an instinct for content that is both compelling and easy to understand across formats. • Comfort reading performance across paid, site, and lifecycle, and connecting content work to bookings and completed appointments. • Comfortable collaborating with analysts or engineers when measurement, tracking, or site implementation needs technical support. • Strong organization, follow-through, and warm, direct communication across Growth, Design, SEO, Engineering, and lifecycle partners. 💰 COMPENSATION & BENEFITS • Salary: $145,000–$175,000 annual base salary, based on experience • Early-Stage Equity: Meaningful ownership in a category-defining company. • Health Insurance: Medical, dental, and vision benefits • Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget • Time Off: Flexible, unlimited vacation policy • Work Setup: Full-time, onsite in San Francisco, CA 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is an equal opportunity employer. We welcome applicants from all backgrounds and make employment decisions in accordance with applicable law.

Location: Austin, Texas; Dallas, Texas; Houston, Texas; Fort Worth, Texas; San Antonio, Texas Workplace: Hybrid 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.   📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Provider Partnerships / Field Sales / Referral Growth / Growth / Sales - Ideal Experience Level: 4+ years carrying and hitting a quota in a full-cycle, customer-facing role - Location: Regional territory (field-based), with occasional travel for team offsites and strategic meetings - US Visa Sponsorship: No 🚀 THE OPPORTUNITY Legion is hiring a Provider Partnership Manager to build and own the referral relationships that connect providers to Legion's psychiatric care. This is a ground-floor, quota-carrying role on a brand-new team: you'll be one of Legion's first dedicated field sales hires, which means you'll help define the playbook, not just run it. PCPs see mental health needs in their patients every day but rarely have a fast, trusted place to send patients. You'll be that trusted place — building in-person relationships with physicians, medical assistants, office managers, and administrators that turn a single conversation into a durable referral pipeline. You will own your defined territory like a business: unlocking new practice relationships, running the full partnership cycle, and growing referral volume in accounts you've already won. ✅ RESPONSIBILITIES AND DELIVERABLES - Carry a quota for provider referral partnerships and referral volume in your territory, and treat it as your scoreboard. - Run the full cycle: self-source through prospecting, build the case with practice decision-makers, and close. - Keep your pipeline and account activity clean and current in the CRM. - Spend the majority of your week in the field meeting with physicians, medical assistants, office managers, and administrators; supplement with virtual outreach and follow-up. - Represent Legion credibly to clinical and administrative customers, translating a new category of AI-enabled psychiatric care into a clear, compelling referral case. - Map the decision-making unit inside each practice and build multi-threaded relationships that move a partnership from first meeting to live referrals. - Become a trusted resource to providers by educating them on Legion's model and the impact fast, accessible psychiatric care has on their patients. - Set each practice up for a clean handoff so patient referrals convert into scheduled visits. - Feed what you learn in the field back into messaging, targeting, and the sales playbook. You're building this function, not inheriting it. - Partner with leadership on territory design, targeting, and process as the team scales. - Collaborate with your peers across territories sharing what's working, troubleshooting objections together, and helping build a team where everyone's win rate goes up. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Are driven by the number: hitting quota is satisfying, beating it is the point, and you don't need anyone chasing you for it. - Would rather write the playbook than inherit one, and see the ambiguity of a new category as opportunity, not friction. - Earn trust with physicians quickly. You can get in front of a busy clinician, read the room, and move a skeptical conversation toward a signed partnership. - Treat change as normal. Territories, tooling, and the field/virtual mix will evolve as we scale, and you adapt fast while staying focused on results. - Are energized by the mission of making fast, affordable psychiatric care accessible through better referral pathways. - Welcome coaching and feedback and treat growth as a team sport. 🧰 IDEAL BACKGROUND AND SKILLS - 4+ years carrying and hitting a quota in a field-based or B2B2C role; healthcare, medical device, or pharma referral sales strongly preferred. - Comfort and skill in front of clinical and administrative buyers; you can build physician rapport and move a conversation toward a partnership. - Strength selling in person, with the judgment to know what a given relationship needs. - Highly organized and analytical, comfortable owning a number and reasoning from your own pipeline data. - Strong written and verbal communication, with the polish to represent Legion well externally. - Familiarity with CRM and sales tooling. - Existing relationships with provider referral networks are a plus, but not required. 💰 COMPENSATION & BENEFITS - Comp: OTE range of $120,000 to $180,000 depending on experience. Competitive base + uncapped, performance-based variable commission tied to your number, plus meaningful early-stage equity - Additional Perks: Mileage and travel reimbursement at the IRS standard rate, coverage for field and provider engagement expenses, cell phone stipend - Time Off: Flexible, unlimited vacation policy - Work Setup: Remote, in-field with some travel for team meetings - Benefits: Comprehensive health, dental, and vision coverage - Impact: Build the referral engine that connects primary care to the future of psychiatric care - Growth Opportunities: As we scale, this role can grow into a leadership role, building out enablement or larger partnership role. 📝 HOW TO APPLY AND HIRING PROCESS - Apply here: https://jobs.ashbyhq.com/legionhealth/2289fb02-74da-4f4c-8ffc-e5973a39329c/application - Overview of our hiring process: 1. Recruiter Screen 2. Hiring Manager Interview 3. Founder Interviews (2) 4. Professional Reference Checks - Estimated time-to-hire: 3 weeks - Start date: ASAP 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: Remote Workplace: Remote 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Part-time independent contractor - Role Type: Growth Design / Paid Creative / Brand / Web UX - Commitment: Approximately 15–25 hours per week, with the ability to scale during launches and major site work - Location: Remote, with reliable overlap with Pacific Time business hours - Compensation: $50–$125 per hour, based on portfolio, experience, and scope 🚀 THE OPPORTUNITY Legion is hiring a part-time Growth Designer to make the path from first impression to patient conversion feel like one coherent experience. You will combine paid-creative strategy, strong visual and brand craft, and thoughtful web UX. You will partner closely with Consumer Growth, paid media, SEO and web implementation, and Legion’s founders. You will turn growth priorities into compelling creative concepts, high-performing landing pages, and clear website flows that build trust and help patients take the next step. This is a hands-on role for an independent designer who can move from a rough brief or performance insight to polished, testable work. You will own the design quality of the surfaces you touch and create reusable systems that help the broader team move faster. AI-native design is a core expectation. You will use Figma AI, Framer AI, image and video generation tools, and comparable tools to explore more directions, prototype faster, and raise the quality and pace of the work while applying strong judgment to every final decision. ✅ RESPONSIBILITIES AND DELIVERABLES - Develop paid-creative strategies, concepts, hooks, and visual directions for Meta, TikTok, and other growth channels. - Design high-quality ad variants, creator briefs, landing pages, and website experiences that connect the acquisition promise to the next step in the patient journey. - Improve Legion’s visual brand across growth surfaces, including typography, layout, imagery, color, hierarchy, and trust signals. - Map and simplify key website journeys so patients can quickly understand Legion, decide whether it is right for them, and convert with confidence. - Turn campaign performance, user feedback, and growth priorities into clear design hypotheses and a steady cadence of experiments. - Build reusable templates, components, and lightweight brand guidance that make future creative and landing-page work faster and more consistent. - Deliver implementation-ready work in Figma and, when useful, Framer or Webflow; collaborate closely with web and engineering partners through launch and iteration. - Use AI tools throughout concepting, prototyping, production, and iteration to increase speed and creative range. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Create a coherent, visually excellent journey from ad to landing page to website. - Ship a steady cadence of strong creative and web experiments with explicit hypotheses and useful learning. - Improve the clarity, trust, and conversion performance of the growth surfaces you own. - Give the team reusable design systems and templates that increase speed without lowering quality. - Operate independently, communicate clearly, and reliably turn ambiguous priorities into finished work. 🧰 IDEAL BACKGROUND AND SKILLS - A strong portfolio that includes beautiful homepages or landing pages, intuitive web flows, and brand or growth creative. Show your personal contribution and the result. - Exceptional visual craft across typography, layout, hierarchy, imagery, and brand systems, paired with sound UX judgment. - Experience turning an audience insight or growth brief into multiple creative concepts and testable variants. - Fluency in Figma. Experience with Framer, Webflow, motion, creator or UGC briefs, or direct-response creative is helpful. - Comfort using qualitative feedback and quantitative performance data to improve work without reducing every design decision to a single metric. - Demonstrated use of AI-native creative and design tools to materially improve the speed, range, or quality of real work. - Clear writing, low ego, high ownership, and strong asynchronous collaboration. - Experience in health care or another trust-sensitive consumer category is helpful. Strong judgment and exceptional work matter most. 💰 COMPENSATION & ENGAGEMENT - Hourly Rate: $50–$125 per hour, based on portfolio quality, relevant experience, speed, and scope. - Time Commitment: Approximately 15–25 hours per week, with the ability to scale during launches and major site work. - Work Setup: Remote independent-contractor engagement with reliable overlap with Pacific Time business hours. - Engagement: Ongoing part-time contract. This engagement does not include equity, commission, bonuses, or employee benefits. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco, California Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Market Expansion / Clinician Operations / Workforce Planning - Ideal Experience Level: 3+ years in healthcare operations or equivalent experience, including multi-market execution - Location: Onsite in San Francisco, CA 🚀 THE OPPORTUNITY Legion is hiring a Market Expansion & Clinician Operations Lead to turn expansion plans into markets that are ready to deliver care, with the right clinician capacity in the right places. You will connect market prioritization, state-entry execution, workforce forecasting, recruiting, onboarding, and capacity deployment into one reliable operating process. You will partner with Operations, Clinical, Revenue & Network Operations, Provider Partnerships, Finance, Product, and Engineering. Your job is to make dependencies and decision gates explicit, surface risks early, and ensure a launch becomes sustainable clinical capacity rather than a collection of completed checklists. This is a hands-on operating leadership role. You should be comfortable building a forecast, working a launch's critical path, improving recruiting and onboarding workflows, and turning recurring manual work into measurable, repeatable systems. Clinical decisions remain with clinical leadership; legal, regulatory, and payer approvals remain with the relevant accountable experts. ✅ RESPONSIBILITIES AND DELIVERABLES - Build market-entry plans that connect demand, payer readiness, clinician supply, launch economics, operating capacity, and cross-functional dependencies. - Run launch readiness reviews with clear owners, milestones, evidence, risks, and decision gates; resolve critical-path blockers and escalate tradeoffs early. - Coordinate state entry and payer-entry readiness with Revenue & Network Operations and legal, compliance, and clinical partners; track required approvals without substituting for their judgment. - Forecast clinician demand and productive capacity by market, specialty, schedule, and expected patient demand; make hiring and deployment recommendations from that forecast. - Own the operating process from clinician recruiting through offer acceptance, onboarding, readiness, and productive deployment, in partnership with the recruiting and clinical teams. - Improve handoffs across licensing, credentialing, contracting, training, systems access, scheduling, and availability, so clinicians are ready when patients need them. - Create clear readiness standards and dashboards for offer-to-ready conversion, time to productive capacity, coverage gaps, and capacity utilization. - Partner with Finance and relevant operations owners on accurate clinician compensation administration and reconciliation. - Track launch performance through first visit, clean claim, and cash milestones with the teams accountable for each stage. - Document repeatable playbooks, improve workflows, and partner with Product and Engineering on automation that removes avoidable coordination work. - Build a dependable operating cadence that gives leadership a clear view of market readiness, clinician supply, blocked decisions, and the next action. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Launch markets with clear readiness evidence, accountable owners, and fewer avoidable critical-path delays. - Match productive clinician capacity to demand while keeping coverage gaps and unused capacity visible. - Shorten the path from accepted offer to ready, productive clinician without skipping quality or compliance requirements. - Give clinical, commercial, and operations leaders a forecast and status view they trust. - Build repeatable processes that improve as Legion grows and reduce the manual effort required for each additional market. 🧰 IDEAL BACKGROUND AND SKILLS - Experience owning healthcare operations, clinical workforce operations, network expansion, or a comparable multi-market operating function. - Evidence that you have personally taken a complex launch or operational program from planning through measurable results. - Strong workforce planning, analytical, and financial judgment; comfort building capacity models, operating dashboards, and clear decision memos. - Practical understanding of clinician recruiting, onboarding, licensing, credentialing, payer readiness, and the dependencies that determine when care can begin. - Ability to coordinate legal, compliance, clinical, finance, commercial, and technical partners while keeping decision rights and accountability clear. - A hands-on systems mindset: you improve the underlying process, document it, measure it, and automate where appropriate. - High ownership, honest escalation, strong follow-through, and comfort making progress with incomplete information. - Experience with psychiatry, telehealth, multi-state clinician networks, or a rapidly scaling care-delivery organization is especially useful. 💰 COMPENSATION & BENEFITS - Salary: $160,000 – $230,000 annual base salary, based on experience - Early-Stage Equity: Competitive - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, CA - Impact: Turn national expansion into reliable access to care and productive clinician capacity. - Autonomy and Learning: Own your work end-to-end with close cross-functional and founder collaboration. - Growth Opportunities: Build the operating foundation for a growing multi-market care-delivery organization. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco, California Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Sales Enablement / Onboarding / Field Training / Provider Partnerships - Ideal Experience Level: 4+ years in sales enablement, sales training, or a closely related role - Location: Onsite in San Francisco, CA - Travel: Periodic field visits to support coaching and learning, aiming for 2–3 field days per month when feasible 🚀 THE OPPORTUNITY Legion is hiring a Sales Enablement Lead to build the training and readiness system behind our provider-partnership team. You will help Provider Partnership Managers and Regional Managers learn the market, tell Legion's story accurately, execute the field motion, and build productive relationships with referring care teams. Your first priority is new-hire onboarding: a focused one-to-two-week program with clear certification standards, practical rehearsal, and a strong bridge into the field. As hiring scales, you will build a repeatable cohort cadence, with onboarding during the first two weeks of the month and ongoing preboarding, coaching support, and curriculum improvement. You will partner closely with Provider Partnerships leadership, Regional Managers, Revenue Operations, and clinical and operations experts. Enablement owns readiness, training, and learning systems. Regional Managers retain day-to-day rep performance management, while Revenue Operations owns commercial systems and planning. ✅ RESPONSIBILITIES AND DELIVERABLES - Build and run onboarding for Provider Partnership Managers and Regional Managers, including preboarding, live instruction, practice, certification, remediation, and the transition to field execution. - Translate the approved provider-partnership motion into clear playbooks for account preparation, outreach, discovery, referral workflows, follow-up, and relationship development. - Develop messaging, objection-handling guides, role plays, call examples, and field tools that help reps communicate clearly and accurately. - Partner with clinical, compliance, and operations leaders to keep clinical claims, referral guidance, policies, and patient-access messaging accurate and approved. - Train the team on CRM hygiene, workflow execution, handoffs, and reporting in partnership with Revenue Operations. - Equip Regional Managers with coaching frameworks, observation rubrics, reinforcement plans, and tools for developing their teams. - Spend time with the field team, observe real interactions, and turn frontline feedback into specific curriculum and playbook improvements. - Create a practical content library with clear ownership, version control, and a process for retiring outdated materials. - Support launches and process changes with training, communication, reinforcement, and measurement of adoption. - Measure onboarding completion, certification, remediation, productive ramp, time to first qualified referral, and workflow adoption with the relevant functional owners. - Use AI and modern learning tools to improve content production and practice while keeping materials accurate, useful, and grounded in the field. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - New hires finish onboarding with demonstrated readiness and a clear plan for their first weeks in the field. - Reps and managers use the playbooks and coaching tools because they help them execute, not just because training was assigned. - Reduce avoidable ramp friction and improve time to productive provider relationships and qualified referrals. - Keep the team aligned as messaging, workflows, markets, and operating requirements change. - Create a steady feedback loop between the field, leadership, and training so each cohort is better prepared than the last. 🧰 IDEAL BACKGROUND AND SKILLS - Experience building and delivering sales onboarding or enablement programs, ideally for a growing field-sales or provider-partnership team. - Strong live facilitation, instructional design, coaching, and concise writing skills. - Evidence of improved readiness, ramp, adoption, or field execution from programs you personally owned. - Ability to turn complex product, clinical, operational, and commercial information into practical learning materials. - Comfort with CRM workflows, learning/content tools, performance data, and field observation. - Ability to distinguish a knowledge gap, a skill gap, a process problem, and a management issue, then work with the right owner. - A hands-on builder's approach: write the playbook, run the session, observe the field, measure the result, and improve it. - Healthcare, provider referrals, medical sales, or relationship-driven field-sales experience is a strong plus. - High ownership, low ego, clear communication, and willingness to travel periodically to learn from and support the field. 💰 COMPENSATION & BENEFITS - Salary: $120,000 – $170,000 annual base salary, based on experience - Early-Stage Equity: Competitive - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, CA - Impact: Help provider-partnership teams bring more patients into high-quality care through accurate, consistent execution. - Autonomy and Learning: Own your work end-to-end with close cross-functional and founder collaboration. - Growth Opportunities: Build and scale Legion's enablement function as the provider-partnership organization grows. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to collapse both administrative and clinical labor costs while expanding access to care. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Revenue Operations / Commercial Strategy / Provider Partnerships / Sales - Ideal Experience Level: 7+ years, or an equivalent record of scope and impact - Location: Onsite in San Francisco, CA - US Visa Sponsorship: No 🚀 THE OPPORTUNITY Legion is hiring a Revenue Operations & Strategy Lead to build and operate the commercial system behind Provider Partnerships and referral growth. You will connect our growth goals to territories, account priorities, capacity, incentives, systems, data, workflows, and the decisions our field team makes every day. This is the commercial side of revenue operations—not billing or revenue-cycle management. You will report to the Head of Provider Partnerships and begin as a senior individual contributor and player-coach across three connected areas: Planning & Performance; Revenue Systems, Data & Automation; and Provider Partnership Operations. As the business grows, you will help determine when those capabilities should become separate roles and build the function ahead of need. This is also not a reporting-only job. You should be comfortable moving from an ambiguous commercial question to a recommendation, model, dashboard, workflow, or system that people actually adopt. The measure of success is the productivity, predictability, and quality of decisions you enable—not the number of reports you produce. You will work closely with Provider Partnerships, Growth, Patient Operations, Finance, Product, Engineering, and People. The right person combines rigorous commercial judgment with hands-on systems ability and stays accountable from diagnosis through implementation. ✅ RESPONSIBILITIES AND DELIVERABLES - Own commercial planning and forecasting, connecting referral-growth targets to market opportunity, territory coverage, rep capacity, productivity, ramp time, and hiring needs. - Design territory, account-segmentation, tiering, and target-account methodologies that concentrate field time on the highest-value provider and practice opportunities. - Build scenario models that help leadership decide when to enter markets, add capacity, change coverage, or invest in new programs. - Develop quota and incentive methodology, administer attainment reconciliation, and give Alex and Finance decision-ready recommendations with clear controls and economics. - Own CRM governance and the commercial data model across providers, practices, contacts, activities, territories, partnership status, referrals, attribution, and forecasts. - Define the KPI framework and build trusted dashboards for territory health, activity, conversion, signed practices, first referrals, recurring referral volume, productivity, and risk. - Set and execute the commercial technology, automation, and AI roadmap. Evaluate tools, lead implementation, simplify workflows, establish governance, and measure adoption and business impact. - Improve the end-to-end Provider Partnerships process from market and account selection through signed partnership, practice launch, first referral, and recurring account growth. - Serve as the operating liaison between Provider Partnerships and Growth or Patient Operations when referral handoffs, patient-conversion issues, provider updates, or recurring workflow problems require cross-functional resolution. - Establish the operating cadence for forecasts, pipeline and referral reviews, territory performance, quarterly business reviews, and annual planning. - Lead cross-functional changes from problem framing through decision, implementation, adoption, and measurable results, with clear owners and durable handoffs. - Define the future Revenue Operations & Strategy organization, operating standards, and hiring plan; recruit and develop the team as scale and complexity justify it. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Give leadership an accurate, forward-looking view of growth, capacity, productivity, and risk—and bring a recommendation when the numbers change. - Make territory, hiring, quota, incentive, and market-expansion decisions repeatable and grounded in shared assumptions. - Increase Provider Partnerships Manager productivity by focusing field time on the right practices, reducing administrative friction, and improving ramp. - Create a CRM, dashboard, and operating cadence that field teams trust because it is useful, current, and simple enough to maintain. - Achieve high referral-attribution coverage, strong data integrity, fast exception resolution, and reliable provider-update service levels. - Turn decisions into adopted workflows across Provider Partnerships, Growth, Operations, Finance, Product, and Engineering without dropped handoffs. - Build systems and capabilities ahead of the moment they would otherwise constrain growth. - Surface important risks early, explain the underlying drivers clearly, and stay accountable until the issue is resolved. 🧰 IDEAL BACKGROUND AND SKILLS - 7+ years of experience, or an equivalent record of impact, across revenue operations, commercial operations, strategy and operations, business operations, consulting, finance, or another highly analytical operating role. - A track record of owning complex, ambiguous initiatives from problem framing through implementation, adoption, and measurable business results. - Exceptional analytical and modeling ability across forecasting, capacity planning, territory design, resource allocation, scenario analysis, or performance management. - Working fluency with HubSpot, Salesforce, or comparable commercial systems, plus comfort with spreadsheets, BI tools, SQL or SQL-adjacent analysis, and data-quality investigation. - Experience building practical operating processes and governance without creating unnecessary bureaucracy for the people doing the work. - Strong executive communication and judgment: you can turn complex analysis into a clear recommendation, decision, owner, and next step. - Experience driving change through influence and establishing accountability across functions. - Exposure to a field, territory-based, enterprise, marketplace, or other complex commercial model. - A hands-on, AI-native approach to work. You should be eager to use automation and agents to improve data quality, decision speed, seller productivity, and operating leverage. - High standards for accuracy, ownership, and follow-through, paired with low ego and comfort operating without perfect information. - Healthcare, medical device, pharmaceutical, value-based care, or provider-referral experience is helpful but not required. 💰 COMPENSATION & BENEFITS - Salary: $170,000 – $240,000 annual base salary, based on experience - Early-Stage Equity: Meaningful ownership in a category-defining company. - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, with some travel for field and company meetings - Impact: Build the commercial operating system that helps more providers connect patients to Legion’s psychiatric care. - Autonomy and Learning: Own the models, systems, data, workflows, and operating cadence behind a rapidly scaling field organization. - Growth Opportunities: Build and lead the Revenue Operations & Strategy function as Legion scales. 📝 HOW TO APPLY AND HIRING PROCESS - Apply through this posting. - Overview of our hiring process: 1. Resume + Application Screen 2. Recruiting Screen 3. Hiring Manager Interview 4. Revenue Operations & Strategy Working Session + Founder Interview + Professional Reference Checks - Estimated time-to-hire: 2 weeks - Start date: ASAP - Hiring manager: Alex Carruth 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco, California Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.   📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Product Design / UX & UI / Brand / Growth Creative - Ideal Experience Level: 5+ years or equivalent evidence of exceptional shipped work - Location: Onsite in San Francisco, CA   🚀 THE OPPORTUNITY Legion is hiring a Full-Stack Product Designer to own the experience from the first ad or landing page through onboarding and ongoing care. You will combine deep product design with strong visual, brand, and web craft, helping patients understand what Legion does, get into care, and feel confident about what comes next. You will work closely with Growth, Product, Engineering, and the founders. Your work will span patient experiences, clinician and operator tools, the website, landing pages, lifecycle touchpoints, and acquisition creative. A shared, prioritized backlog will make the tradeoffs between core product delivery and growth experiments explicit. This is a hands-on individual contributor role with end-to-end design ownership: understand the problem, explore alternatives, prototype, craft the interface, contribute directly to implementation, and improve the shipped result. Full-stack means breadth across the design process and product/growth surfaces, including regularly shipping well-scoped production PRs in close partnership with Engineering. AI-native design is a core expectation of this role. You will use tools such as v0, Claude Design, Figma AI, Cursor, and comparable tools throughout the design process—not as occasional add-ons, but as everyday tools for divergent exploration, interactive prototyping, implementation, and rapid iteration.   ✅ RESPONSIBILITIES AND DELIVERABLES - Translate user needs and complex care workflows into clear journeys, information architecture, interaction flows, prototypes, and polished interfaces. - Design patient onboarding and ongoing care experiences alongside clinician and operator workflows, with particular attention to clarity, trust, accessibility, and mobile usability. - Define complete interaction states, including loading, empty, error, permission, and recovery experiences; write clear interface copy and remove avoidable dead ends. - Build a practical design system with reusable components, patterns, and guidance that helps the team ship consistently and quickly. - Ship production PRs regularly. This is a product-design role—not a software-engineering role—but you are expected to work directly in the codebase and open production-quality PRs for well-scoped changes such as instrumentation, internal tools, workflow logic, UI and copy improvements, prototypes, and small fixes. You should be comfortable testing, reviewing, and safely rolling out your work in close partnership with engineering. - Bring Legion's brand to life across the website, landing pages, lifecycle communications, and acquisition creative. - Develop paid-creative concepts and experiment variants with Growth; use performance feedback to sharpen the message and improve the experience. - Use user research, usability testing, product analytics, and experiment results to identify friction and decide what to improve. - Connect acquisition promises with the product experience, creating a coherent path from first impression to activation and continued care. - Work AI-natively throughout the design process. Use v0, Claude Design, Figma AI, Cursor, and comparable tools to generate and compare directions, build high-fidelity interactive prototypes, test ideas earlier, accelerate implementation, and shorten the loop from concept to shipped product—while applying strong judgment to every final decision.   🏆 YOU’LL BE SUCCESSFUL IF YOU… - Ship clear, useful, visually excellent experiences that patients and teammates can use with confidence. - Improve usability, task completion, onboarding conversion, and adoption of the product surfaces you own. - Create faster design-to-engineering cycles with fewer avoidable implementation gaps and a reusable component foundation. - Deliver a steady cadence of thoughtful landing-page and creative experiments with explicit hypotheses and useful learning. - Earn trust as a partner who prioritizes well, explains tradeoffs clearly, and follows through on the shipped result.   🧰 IDEAL BACKGROUND AND SKILLS - A portfolio of shipped product work that shows the problem, your personal contribution, alternatives, tradeoffs, interaction detail, and outcomes. - Strong product-design depth and strong visual craft across typography, layout, brand, and web. We need evidence of both. - Experience taking ambiguous problems from discovery through polished UI and production collaboration with engineers. Comfortable working directly in a codebase, using Git and pull requests, testing well-scoped changes, and incorporating engineering review before a safe rollout. - Demonstrated fluency with AI-native design and prototyping workflows is required. You should be able to show how you have used v0, Claude Design, Figma AI, Cursor, or comparable tools to materially improve the speed, breadth, fidelity, or quality of shipped work. - Website or landing-page work and the ability to develop effective acquisition creative; curiosity about what makes creative perform. - Comfort using qualitative feedback and quantitative evidence without reducing every design decision to a single conversion metric. - Clear writing, low ego, high ownership, and the ability to balance speed with quality in an early-stage team. - Experience in healthcare or another trust-sensitive consumer product is helpful. Sound judgment and strong shipped work matter most.   💰 COMPENSATION & BENEFITS - Salary: $180,000 – $230,000 annual base salary, based on experience - Early-Stage Equity: Meaningful ownership in a category-defining company. - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, CA - Impact: Own the design quality of a coherent care experience across product and growth. - Autonomy and Learning: Own your work end-to-end with close cross-functional and founder collaboration. - Growth Opportunities: Broaden your design leadership as Legion scales, while staying close to users and the work.   🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: Remote Workplace: Remote 🧠 ABOUT LEGION HEALTH At Legion Health, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it at scale. Legion is building autonomous medical care, starting with psychiatry. Our AI-native care-delivery platform automates much of the administrative work required to deliver direct patient care, allowing clinicians and operations teams to focus on the moments where human judgment and attention matter most. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us complete tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision is a 10X better patient experience that is higher quality, less expensive, and more scalable—and a 10X better clinician experience that frees providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by clinicians, operators, and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-time contract - Role Type: Provider Operations / Recruiting Coordination / Onboarding / Payroll Support - Ideal Experience Level: 2+ years - Location: Fully remote - Work Hours: 9:00 AM–6:00 PM US Central Time - Hourly Compensation: $5–$15 per hour, based on experience 🚀 THE OPPORTUNITY Legion is hiring an exceptionally organized and detail-oriented Medical Virtual Assistant to help operate the systems that support our growing network of healthcare providers. You will support providers throughout their relationship with Legion—from recruiting and onboarding through active operations, payroll preparation, and offboarding. Your work will help ensure candidates receive timely follow-up, new providers are ready to begin, operating records remain accurate, and payroll inputs are complete before they are finalized. This is not a generic assistant role. You will own recurring, detail-heavy workflows that directly affect providers, internal teams, and Legion’s ability to deliver patient care. A missed document can delay a provider’s start date. An inaccurate status field can create confusion across teams. An overlooked payroll discrepancy can affect a provider’s pay. Precision and follow-through matter. The right person enjoys bringing order to complex workflows. You should be comfortable maintaining spreadsheets and trackers, coordinating across multiple teams, following up persistently, documenting decisions, and identifying missing information before it becomes a larger problem. This role is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, reconciliation work, and continuously improving how recurring processes are run. ✅ RESPONSIBILITIES AND DELIVERABLES - Coordinate provider recruiting operations, including: - Maintaining accurate candidate records and statuses. - Scheduling and confirming interviews. - Following up with candidates about outstanding steps. - Updating hiring records and internal trackers. - Coordinating handoffs between recruiting and onboarding. - Support provider onboarding from accepted offer through start readiness, including: - Collecting required documents and information. - Maintaining onboarding checklists and status trackers. - Following up promptly on missing or incomplete items. - Coordinating internal handoffs across relevant teams. - Confirming that required operational steps are complete before a provider begins. - Escalating blockers that could delay a provider’s start date. - Maintain accurate provider-operations records, including: - Provider rosters. - Recruiting and onboarding status. - Active, inactive, and offboarding providers. - State coverage and provider availability. - Collaborating-physician relationships. - Credentialing and payer-enrollment status. - Outstanding documents, approvals, and follow-up items. - Communicate clearly and professionally with providers through Slack, email, and approved internal systems. - Support weekly payroll preparation, including: - Gathering provider compensation inputs from approved systems. - Reviewing visit counts, no-shows, and late cancellations. - Updating payroll and payment trackers. - Reconciling discrepancies across source systems. - Confirming that supporting information is complete. - Escalating unresolved discrepancies before payroll is finalized. - Maintaining a clear record of changes, questions, and resolutions. - Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll to keep provider workflows moving. - Maintain clear task queues and follow-up systems so that outstanding items do not fall through the cracks. - Document recurring workflows and update SOPs, checklists, and templates as processes evolve. - Identify opportunities to simplify, standardize, or automate repetitive administrative work. - Handle sensitive provider, company, hiring, and compensation information with discretion and care. - Raise unclear ownership, conflicting information, or potential errors promptly rather than making unsupported assumptions. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Keep provider trackers accurate, current, and easy for other teams to understand. - Ensure candidates and providers receive timely, professional follow-up. - Help new providers complete onboarding requirements and become ready to start without preventable delays. - Catch missing information and payroll discrepancies before they create downstream problems. - Produce documentation that clearly explains what happened, what remains outstanding, and who owns the next step. - Manage recurring deadlines without needing repeated reminders. - Follow established procedures while noticing when a process is unclear, inefficient, or incomplete. - Move quickly without sacrificing accuracy. - Communicate professionally and confidently with clinicians, candidates, contractors, and internal teammates. - Remain calm and organized when priorities change or multiple deadlines overlap. - Build reusable checklists, trackers, and workflows that make provider operations easier to scale. - Earn the trust of providers and teammates through reliability, discretion, accuracy, and consistent follow-through. 🧰 IDEAL BACKGROUND AND SKILLS - 2+ years of experience in one or more of the following: - Healthcare operations. - Provider operations. - Recruiting coordination. - Provider or employee onboarding. - Payroll or invoice support. - Human-resources administration. - Executive-assistant or virtual-operations support. - Strong preference for experience supporting: - Clinicians or other healthcare professionals. - Independent contractors. - Distributed or fully remote teams. - Recurring payroll, payment, or reconciliation workflows. - Excellent organizational skills and close attention to detail. - Strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information. - Careful with names, dates, pay periods, visit counts, status fields, and supporting documentation. - Clear, concise, and professional written English. - Comfortable following up persistently and respectfully with providers and internal teammates. - Able to manage several recurring workflows and deadlines simultaneously. - Proactive about identifying blockers, discrepancies, unclear ownership, and overdue action items. - Comfortable working in a fast-moving startup where processes may evolve as the company grows. - Able to handle confidential provider, recruiting, company, and compensation information appropriately. - Familiarity with HIPAA-sensitive healthcare environments and appropriate information-handling practices. - Experience with any of the following is a plus: - Google Sheets. - Slack. - Ashby or another applicant-tracking system. - Healthie or another EHR or practice-management platform. - Looker Studio or similar reporting tools. - Stripe or contractor-payment platforms. - Payroll, invoicing, or payment-reconciliation workflows. - Telehealth or behavioral-health operations. - Credentialing and payer enrollment. - Healthcare billing. - Provider scheduling or workforce operations. ⚠️ THIS ROLE IS NOT A FIT IF YOU… - Prefer exclusively patient-facing work and do not enjoy internal operations. - Dislike spreadsheets, trackers, checklists, or reconciliation work. - Need every day to follow exactly the same workflow. - Wait for repeated instructions instead of proactively following up on outstanding work. - Are uncomfortable asking questions or escalating conflicting information. - Are casual about deadlines, documentation, confidentiality, or payroll accuracy. - Frequently lose track of details when managing several workflows at once. - Prefer completing individual tasks without taking ownership of the full outcome. 💰 COMPENSATION & ROLE BENEFITS - Hourly Compensation: $5–$15 per hour, based on experience. - Job Type: Full-time contract. - Schedule: 9:00 AM–6:00 PM US Central Time. - Work Setup: Fully remote. - Impact: Build the provider-operations foundation that enables clinicians to spend more time caring for patients. - Autonomy and Learning: Develop experience across recruiting coordination, provider onboarding, healthcare operations, payroll preparation, and process improvement. - Growth Opportunities: Take on broader ownership across provider operations, onboarding, recruiting coordination, payroll operations, quality assurance, or team leadership as Legion grows. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention - Ideal Experience Level: 5+ years - Location: San Francisco - US Visa Sponsorship: Yes 🚀 THE OPPORTUNITY Legion is hiring a Head of Product to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to. This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back. The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care. Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter. This is a high-ownership IC role with founder-level visibility and a direct path to management of a large product organization. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences. ✅ RESPONSIBILITIES AND DELIVERABLES - Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation. - Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next. - Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows. - Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows. - Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit. - Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics. - Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing. - Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly. - Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles. - Ship production PRs regularly. This is a product role—not a software-engineering role—but you are expected to work directly in the codebase and open production-quality PRs for well-scoped changes such as instrumentation, internal tools, workflow logic, UI and copy improvements, prototypes, and small fixes. You should be comfortable testing, reviewing, and safely rolling out your work in close partnership with engineering. - Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops. - Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust. - Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time. - Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes. - Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care. - Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to. - Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help. - Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze. - Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene. - Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement. - Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations. - Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning. - Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery. - Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless. - Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost. 🧰 IDEAL BACKGROUND AND SKILLS - 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products. - Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows. - Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs. - Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation. - Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration. - Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard. - Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product. - High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience. - AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster. - Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety. - Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable. - Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart. - Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem. - Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses. - Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping. - Bonus: experience at or near companies like Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims & Hers, Thirty Madison, Levels, Superpower, or another breakout consumer product with high craft, high trust, and fast iteration. 💰 COMPENSATION & BENEFITS - Salary: $190,000 – $330,000 - Early-Stage Equity: Meaningful ownership in a category-defining company. - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, AI/product tooling budget, learning stipend, home office support - Time Off: Flexible, unlimited vacation policy - Work Hours: Flexible - Work Setup: In-person in San Francisco - Impact: Build the product layer for a company trying to change health care forever. - Autonomy and Learning: Own major patient-facing product surfaces end-to-end, from product strategy through technical scoping, launch, measurement, and iteration. - Growth Opportunities: As we scale, this role can grow into Chief Product Officer. 📝 HOW TO APPLY AND HIRING PROCESS - Apply here: https://jobs.ashbyhq.com/legionhealth/0ffded39-1242-4a35-9bc3-0e5b0ce22276 - Overview of our hiring process: 1. Resume + Application Screen 2. Founder / Product Interview 3. Technical Product Deep Dive 4. Cross-Functional Interviews with Engineering, Design, Clinical/Ops, Growth, and Founders 5. Professional Reference Checks - Estimated time-to-hire: 2 weeks - Start date: ASAP - Hiring manager: Arthur MacWaters 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: Remote Workplace: Remote 🧠 ABOUT LEGION HEALTH At Legion Health, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care, starting with psychiatry. Our AI-native care-delivery platform automates much of the administrative work required to deliver direct patient care, allowing our clinicians and patient-support teams to focus on the moments where human judgment and empathy matter most. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us complete tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision is a 10X better patient experience that is higher quality, less expensive, and more scalable—and a 10X better clinician experience that frees providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by clinicians, patient-support professionals, and AI working together. 📍 ROLE LOGISTICS - Job Type: Contract - Role Type: Patient Access / Patient Intake / Patient Experience Operations - Ideal Experience Level: 2+ years - Location: Fully Remote - Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time - US Visa Sponsorship: No 🚀 THE OPPORTUNITY Legion is hiring a detail-oriented, healthcare-fluent Medical Virtual Assistant to support patients during the earliest and most important parts of their care journey. You will help ensure that every prospective and newly booked patient is contacted quickly, welcomed warmly, prepared clearly, and routed correctly before their first visit. You will work across phone calls, patient messages, scheduling systems, intake documentation, insurance workflows, and internal coordination to prevent patients from becoming confused, delayed, or lost in the process. This is not a traditional administrative-assistant role. You will be a frontline operator responsible for helping real patients navigate a complex healthcare experience. Patients may contact us when they are anxious, frustrated, missing documentation, experiencing scheduling problems, or unsure what to do next. You must be able to communicate calmly, clearly, accurately, and empathetically while keeping each patient moving toward care. Excellent spoken and written English is essential. You will communicate directly with U.S.-based patients every day, document conversations for clinical and operations teams, and explain complicated logistical requirements in simple language without sounding robotic or dismissive. We strongly prefer candidates with pharmacy, medical, nursing, behavioral-health, or other formal healthcare training outside the United States. This is a strictly non-clinical position: you will not diagnose patients, provide medical advice, recommend treatment, or practice under any medical or pharmacy license. Clinical fluency is valuable because it will help you understand patient needs, recognize sensitive issues, gather the right information, and escalate questions to the appropriate clinical team. A meaningful part of the role may involve helping patients prepare for ADHD-related care. You should be comfortable learning detailed protocols, explaining documentation and release-of-information requirements, coordinating next steps, and helping patients feel prepared while remaining firmly within a non-clinical scope. The right person is warm with patients, precise with documentation, reliable under pressure, and energized by the opportunity to improve the systems behind a rapidly growing mental-health practice. ✅ RESPONSIBILITIES AND DELIVERABLES - Respond quickly to new leads and booked patients across phone, messaging, and internal systems. - Provide every patient with a warm, professional welcome and a clear explanation of what to expect before their first appointment. - Communicate with patients clearly, accurately, and empathetically in both spoken and written English. - Explain scheduling, intake, paperwork, insurance, and appointment-preparation requirements in simple, patient-friendly language. - Support appointment booking, rescheduling, intake completion, paperwork follow-up, and patient onboarding. - Monitor patients with incomplete intake forms, missing documentation, scheduling conflicts, insurance questions, pharmacy-related questions, or other barriers to care. - Manage patient-access workflows across self-service signups, referrals, Zocdoc leads, and other inbound channels. - Support ADHD-related intake preparation, including documentation requirements, release-of-information steps, and appointment expectations. - Help patients complete required logistical steps without providing clinical advice or making treatment recommendations. - Identify prescription, refill, prior-authorization, medication, safety, and clinical questions and escalate them promptly to the appropriate team. - Accurately document every material patient interaction so clinicians and teammates have complete, actionable context. - Maintain clear follow-up queues and ensure outstanding patient needs do not fall through the cracks. - Follow approved scripts, standard operating procedures, privacy requirements, and escalation protocols. - Partner closely with clinical, operations, billing, and patient-experience teams to resolve access barriers. - Maintain fast and consistent response times across assigned patient queues. - Identify recurring patient questions, delays, and workflow failures and share actionable feedback with operations, product, and clinical teams. - Help improve scripts, workflows, templates, and SOPs as Legion’s systems and care model evolve. - Maintain a reliable, high-speed internet connection and a quiet, professional environment for patient calls. - Protect patient privacy and handle sensitive information according to Legion’s policies and approved systems. - Consistently aim to deliver the best possible experience for patients and families. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Make patients feel welcomed, respected, and supported from their first interaction with Legion. - Communicate clearly and confidently with patients by phone and in writing. - Explain next steps simply without sounding robotic, confusing, rushed, or dismissive. - Help more patients complete intake requirements and arrive prepared for their appointments. - Follow up consistently so patients do not become stuck or disappear because of preventable operational barriers. - Produce accurate, concise documentation that tells teammates exactly what happened and what needs to happen next. - Remain calm and professional when patients are worried, frustrated, delayed, or confused. - Recognize when a question is outside your scope and escalate it promptly to the correct clinical or operational owner. - Manage a high volume of patient conversations without losing important details or missing follow-ups. - Learn Legion’s care model, ADHD-related workflows, provider processes, scripts, and escalation paths quickly. - Use SOPs consistently while identifying opportunities to make patient-access workflows faster and more reliable. - Reduce avoidable manual work through strong organization, reusable documentation, and thoughtful process improvements. - Earn the trust of patients, clinicians, and teammates through reliability, sound judgment, and excellent follow-through. 🧰 IDEAL BACKGROUND AND SKILLS - 2+ years of experience in healthcare operations, patient support, pharmacy support, medical administration, telehealth, healthcare call centers, or a similar role. - Exceptional spoken and written English communication skills. - Clear, warm, confident, and professional communication on patient phone calls. - Ability to explain detailed requirements in simple language while maintaining accuracy. - Strong patient-facing judgment, empathy, patience, and professionalism. - Excellent documentation skills and close attention to detail. - Strong organization and the ability to manage multiple active patient conversations and follow-up tasks. - Comfort working in a fast-paced startup where processes and responsibilities may evolve quickly. - Experience using systems such as Slack, Dialpad, Healthie, CRMs, EHRs, scheduling platforms, or similar tools. - Ability to work closely with clinical teams while respecting the boundaries of a non-clinical role. - Curiosity, initiative, and a willingness to learn the details of Legion’s care model and patient-access workflows. - Strong preference for candidates with formal healthcare education, training, or licensure outside the United States, including pharmacists, physicians, nurses, medical technologists, psychologists, or similar healthcare professionals. - Pharmacy experience is especially valuable, including familiarity with prescriptions, refills, prior authorizations, controlled-substance workflows, and medication-related patient questions. - Familiarity with behavioral health, psychiatry, ADHD care, telehealth, insurance, scheduling, referrals, or clinical documentation is strongly preferred. - Experience supporting U.S.-based patients or working within U.S. healthcare processes is a plus. - Availability to work consistently from 1:00 PM–9:30 PM Central Time. - A reliable computer, high-speed internet connection, professional call environment, and dependable remote-work setup. The most important qualifications are patient empathy, excellent communication, healthcare fluency, operational execution, accurate documentation, and reliable follow-through. ⚕️ NON-CLINICAL SCOPE This is a non-clinical patient-operations role. - You will not diagnose patients or assess medical conditions. - You will not provide medical or medication advice. - You will not recommend or make treatment decisions. - You will not interpret symptoms, laboratory results, or clinical records for patients. - You will not practice under a medical, nursing, pharmacy, or other healthcare license. - You will route clinical, medication, safety, and treatment questions to the appropriate licensed team member. Your responsibility is to support patient logistics, documentation, scheduling, coordination, and escalation so patients can receive timely, high-quality care from the appropriate clinical team. 💰 COMPENSATION & BENEFITS - Hourly Compensation: $5–$15 per hour, depending on experience - Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time - Work Setup: Fully remote - Impact: Help patients and families access mental-health care while contributing to a faster, more scalable healthcare system. - Autonomy and Learning: Develop deep experience across patient access, intake, telehealth operations, behavioral-health workflows, and AI-enabled care delivery. - Growth Opportunities: Take on increasing ownership across patient experience, access operations, workflow improvement, training, quality assurance, or team leadership as Legion scales. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.   🚀 THE ROLE Hey, I'm Daniel G Wilson https://www.linkedin.com/in/danielgwilson/, co-founder and CTO at Legion. I studied applied math and CS at Princeton, led the Office Scripts and Power Automate integration at Microsoft, and did deep learning and RL research before that. GitHub: https://github.com/danielgwilson I'm hiring a principal-level engineer to own the hardest systems in our care platform, whole. Not tickets, not a lane inside someone else's architecture: entire problem spaces, from "this is a mess" to "this is done and here's the doc." Here's the honest shape of the job. We run a regulated clinical product (we e-prescribe controlled substances) on an event-driven TypeScript platform, and we ship at unusual velocity with heavy agent leverage. The engineers who have thrived here share one behavior: I hand them a gnarly domain, they disappear into it, and they come back with it working, documented, and theirs. I don’t need to check their work or meddle, because checking isn’t unnecessary. That’s the seat. The people who have struggled here waited for scoped tickets to tell them what to do—but that’s what we have agents for.   ✅ WHAT YOU'LL OWN Real domains, picked together in week one from this list, with written authority over them: - The factory spine. Own the question of how we get maximum leverage in the era of agentic engineering. We ship 500–1,000 PRs a month with a lean team. Merge gates, migration safety, canary and rollback on a system where a bad deploy can touch patient care—this all works today. Your job will be to move us towards 10,000 while maintaining quality and rigor. - The clinical work spine. Our event-sourced system of record for clinical work (orders, tasks, commands, receipts): the layer that lets AI agents and humans act on patient care with auditability and fail-closed checks. You’ll own the guardrails that ensure agents can safely provide broader and broader components of care. - Agent operations in production. LLM agents doing real clinical-adjacent work with tool use, checks, and receipts. You decide how autonomy expands and ratchets upwards as proof accumulates. Your agent harness will help prescribe psychiatric medication, legally, at the second company ever allowed to. - The data and metrics estate. Warehouse, analytics platform, and the pipelines that tell us what actually happened. - Architecture syncs with me. You'll have the standing I give someone who has seen more systems than I have: disagree with me, make the call in your domain, unpack it for the team when asked.   🏆 WHAT "A FIT" LOOKS LIKE, CONCRETELY - You've owned architecture across multiple companies or many codebases: staff-plus IC, chief-architect, or platform-consulting background. You've seen a dozen ways teams ship and you have opinions with scars behind them. - You ship daily at high volume with a fleet of AI agents. That’s table stakes. In the interview we'll ask to see your actual setup and what you let it do unsupervised. "I use Copilot sometimes" is not this. - When handed an ambiguous, ugly, load-bearing problem, your instinct is to take it whole: read everything, decide, build, write the doc, tell us what you decided. Not to schedule a meeting about scope. - You communicate proactively in writing. The pattern we love: a Sunday text that says "took care of it, here's the PR and what I changed." - You hold clinical-grade correctness without losing speed: auditability, HIPAA, fail-closed defaults, invariants over vibes. This is a senior seat. Typically that means 10+ years and multiple systems owned end to end, but we care about the scars, not the number. We have separate openings for earlier-career engineers; this is not that. We need someone who’s seen some shit. This role is not for you if you want to manage instead of build, you need well-scoped tickets to be productive, or big-company pace feels normal to you.   💻 OUR TECH STACK - TypeScript, Node.js, Postgres, Next.js on Vercel, AWS, production LLM agent orchestration and bespoke harnesses, tools, CLIs, skills, evals and observability, EHR and e-prescribing integrations, PHI-grade security and audit trails.   📍 ROLE LOGISTICS, COMPENSATION, AND BENEFITS - Job type: Full-time - Role type: Engineering - US Visa Sponsorship: Yes - Salary: $250,000 to $400,000 depending on experience, plus meaningful early-stage equity in a category defining company. - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, etc. - Time Off: Flexible, unlimited vacation policy - Work hours: flexible but demanding—because we are (literally) saving lives. - Work Setup: In-person @ San Francisco HQ; partial remote considered for exceptional candidates (our track record includes both). - Impact: Work on something that truly matters to millions of patients and families. - Autonomy and Learning: Ownership over your projects with the freedom to set priorities, shape processes, and drive outcomes end-to-end. - Growth Opportunities: As we scale, we envision our top performers stepping into expanded roles and joining our executive leadership team.   🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.