Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Join the award-winning studio that created God of War
Sony Santa Monica Studio is looking for QA Sr Analysts to assist in the development testing of our internal projects on the PS5 platform.
The QA Sr Analyst is responsible for the execution of high-level/critical test coverage management in support of their assigned projects. The general purpose of this job is to provide a dedicated resource to provide testing expertise for their assigned area of focus and operating as the most experienced, cognitive focused and productive testers on the project. Attention to detail is a critical requirement of the role, as is a highly communicative, amicable, team focused and mature demeanor.
We value talent, self-motivation, and team spirit. In turn, we provide an environment with a large degree of freedom, autonomy and growth opportunities.
Responsibilities
Perform developer support tasks to assist with entry to mid-level development work for your assigned department or area
Perform preventive testing support on developer workflows, tools and testbeds to support embedded testing efforts
Perform high-level/critical scripted and exploratory test coverage using different testing techniques on assigned projects
Perform issue reporting, research, analysis, confirmation and support resolution on assigned projects
Perform specialized testing and support requests for your assigned area of focus and/or department
Maintain a strong knowledge of the project design and scheduling changes to support QA test effectiveness, focus and reporting
Assist in the management of project databases for assigned titles
Assist in the planning, tasking, and execution of all operational testing for assigned projects
Assist in the execution of project operational reporting and day to day communication
Assist in updating test plans and incorporate them into the software testing process
Assist in QA administrative and support requests
Assist in collaborating work across disciplines within the internal/external development team to help drive project to completion
Assist in diagnosing errors and breakdowns in development pipeline and perform technical support as needed
Actively develop and improve skill set and abilities by keeping aware of QA industry trends and techniques
Minimum Requirements
2+ years in Test or Analyst or equivalent position and successfully shipped at least 2 global, large-scale titles on current generation PlayStation platform(s)Experience with Maya software and toolsets
Excellent technical learning agility
Excellent understanding of SDLC
Excellent gameplay skills
Excellent critical analysis skills
Excellent communication, organizational, time management, and interpersonal skills
Experience with current generation PlayStation platforms and peripherals
Experience in quality assurance/control testing
Experience in foundation level testing techniques
Experience with JIRA database and add-on systems
Proficiency in test case design and traditional QA/QC methods
Passion for video games
Preferred Experience
BS Cognitive Science, Computer Science, Communications, BA in Project Management, Business Intelligence, or QA related field
Successful completion, certification and application of ISQTB® Foundation Level CTAL or equivalent
#LI-SMS
#LI-MC1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$27.22
—
$40.87 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Lagos, Nigeria
Who We Are
We’re a technology-driven financial services company committed to making financial inclusion count for millions of Nigerians. Through innovation and customer-centric solutions, we provide lending, savings, payments, and other financial products that help individuals and businesses thrive.
The Position
We are seeking an experienced and commercially astute Project Manager to lead the end-to-end implementation of Salesforce CRM across the business.
This role will drive the full lifecycle of the Salesforce deployment, including solution design, stakeholder alignment, system integration, implementation, adoption, and optimization. A key focus will be ensuring seamless integration between Salesforce, Rencore, and Mambu to support customer management, loan origination, deposit onboarding, and card product workflows.
As the Salesforce Champion, you will work closely with business and technology teams to deliver a platform that drives operational efficiency, customer experience, and business growth.
Responsibilities
Salesforce Project Delivery
Lead full lifecycle Salesforce implementations and enhancements—from requirements gathering and solution design through configuration, integration, testing, data migration, training, go-live, and post-go-live optimization.
Develop and manage detailed project plans, timelines, budgets, resource plans, and risk registers using Agile, Waterfall, or hybrid methodologies.
Serve as the Salesforce Implementation Champion by building executive sponsorship, driving cross-functional alignment, and promoting user adoption across departments.
Work closely with Salesforce architects, developers, administrators, and external implementation partners to deliver high-quality solutions.
Facilitate workshops, process mapping, gap analysis, and requirements sessions to translate business needs into effective Salesforce configurations and automations.
Lead change management, communication plans, and training programs to maximize user adoption and minimize resistance.
Manage project budgets, vendor relationships, and resource allocation to deliver projects on time and within budget.
Deliver the Salesforce CRM implementation aligned to business goals across the Loans, Deposits, and Cards business lines.
Project Planning & Governance
Develop and maintain a comprehensive project plan covering scope, milestones, resource allocation, risk management, and budget tracking.
Establish governance structures including steering committee meetings, working groups, and cross-functional status reviews.
Monitor and report project health metrics including RAG status, issue logs, dependency maps, and change control.
Apply structured project management methodologies appropriate to the implementation context.
Systems Integration & Technical Oversight
Lead the design and delivery of the Salesforce → Rencore → Mambu integration model.
Define data flow specifications, field mapping, and API integration requirements with architects and integration teams.
Define and validate condition-based triggers governing when customer information is propagated into Mambu.
Oversee data migration, system integrations, and quality assurance activities.
Coordinate User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing cycles.
Product Workflow Delivery
Oversee Salesforce workflow design and configuration for Loans, Deposits, and Cards product lines.
Ensure workflows align with regulatory, compliance, and operational requirements.
Support:
Loans
: Lead capture, credit application intake, document collection stages, underwriting handoff, and disbursement triggers.
Deposits
: Account opening workflows, customer onboarding journeys, compliance documentation, and activation conditions.
Cards
: Card application management, eligibility checks, approval workflows, and fulfilment integration.
Customer & Lead Data Management
Define data governance standards for customers and lead information managed within Salesforce, including mandatory fields, data quality rules, and lifecycle stages.
Establish validation frameworks that determine when a lead record matures into a customer profile eligible for downstream system population.
Ensure the integrity and completeness of data migrated or created in Salesforce, with traceability into Rencore and Mambu.
Stakeholder & Change Management
Serve as the primary point of accountability for all Salesforce implementation workstreams with internal and external stakeholders.
Manage relationships with implementation partners, Rencore technical teams, and Mambu integration support.
Lead organisational readiness activities, including training programmes, process documentation, and adoption tracking.
Proactively manage stakeholder expectations and escalate risks or blockers through appropriate governance channels.
Compliance & Regulatory Alignment
Ensure the implementation adheres to NDPR and applicable regulatory requirements.
Collaborate with Compliance and Legal teams to ensure AML, KYC, and credit risk requirements are embedded within workflows.
Ensure audit trails are built into Salesforce configurations to support regulatory reporting and audit requirements.
Requirements
What You Bring
Education & Experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field; Master’s degree is an advantage.
Minimum 7 years of project management experience, with at least 3 years managing CRM or enterprise software implementations.
Proven track record delivering Salesforce implementations in complex, multi-stakeholder environments.
Demonstrated experience managing system integration projects involving multiple platforms, APIs, and data pipelines.
Experience in financial services or fintech, with knowledge of core banking concepts, loan origination, deposit management, or card processing.
PMP, PRINCE2, SAFe, or equivalent project management certification required.
Technical Expertise
Strong knowledge of Salesforce platforms including Sales Cloud, Service Cloud, or Financial Services Cloud.
Experience managing integration architecture, APIs, data migration, and data quality initiatives.
Familiarity with Mambu or similar cloud-native core banking platforms.
Proficiency with project management tools such as JIRA, MS Project, Asana, and Confluence.
Preferred Qualifications
Salesforce Administrator or Salesforce Project Management certification.
Experience working in regulated financial services environments.
Knowledge of CBN regulatory frameworks.
Experience supporting large-scale digital transformation programmes.
This Job Is Perfect For You If You
Have successfully delivered enterprise CRM implementations from planning through deployment.
Can balance business priorities, technical requirements, and stakeholder expectations.
Thrive in complex, cross-functional environments.
Have strong systems thinking and integration experience.
Are highly organized, commercially minded, and delivery focused.
Benefits
What's In It For You
Lead a high-impact digital transformation programme at the heart of the business.
Partner with senior leaders across Technology, Operations, Product, and Commercial teams.
Gain exposure to Salesforce, core banking integration, and large-scale fintech transformation initiatives.
Competitive compensation and benefits package.
Opportunity to make a lasting impact in a fast-growing, technology-driven financial services organisation.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives.
We are seeking an Associate Director, Core Algorithms (Cloud) to lead the teams responsible for WHOOP's cloud-based algorithmic intelligence — the models and systems that transform physiological data into the sleep, recovery, and training insights our members rely on daily. This role is also responsible for ensuring our cloud algorithms evolve alongside WHOOP hardware, partnering with Sensor Intelligence and Hardware teams to translate new sensor capabilities into production-grade algorithmic experiences.
You will own the technical vision, execution, and organizational health of this team. You'll drive the evolution of our core production algorithms such as workout detection, strain, and sleep staging toward higher accuracy, better member experiences, and more mature development practices. You will partner closely with ML Platform, Sensor Intelligence, Research, Product, and Software Engineering to define what WHOOP algorithms can enable — not just how they perform technically, but how they show up for members.
This is a role for someone who has built and shipped physiological ML at scale in a consumer product, who has a deep product instinct for what algorithms mean to end users, and who knows how to elevate an ML organization's practices: raising the bar on tooling, processes, and standards to match the ambition of the work.
RESPONSIBILITIES
- Lead the cloud ML team responsible for the algorithms powering sleep, recovery, and training
- Directly manage applied ML scientists and ML engineers; provide coaching, career development, and performance feedback that grows individual contributors into strong technical leaders
- Ensure the technical quality bar for algorithm development is maintained by establishing the processes, reviews, and standards that guarantee rigor from research through deployment, and diving into designs and architectural decisions where necessary
- Help drive the vision for what WHOOP algorithms and next-generation sensors can enable; advocate for member experience and push the boundaries of what our data makes possible
- Ensure cloud algorithms remain compatible with future hardware generations; partner with Sensor Intelligence and Hardware to evolve proof-of-concept algorithms that leverage new sensor capabilities and bring them to production readiness
- Establish and improve development lifecycle practices: experiment management, model validation, deployment pipelines, and production monitoring
- Partner with ML Platform / MLOps to define requirements and drive maturity improvements across experiment tracking, model monitoring, deployment automation, and observability
- Drive cross-functional alignment with Sensor Intelligence, Product, Software Engineering, and Research teams
QUALIFICATIONS
- 8+ years of experience in machine learning or applied data science, with hands-on experience developing and shipping ML models for a consumer product
- 4+ years of people leadership experience directly managing machine learning scientists/engineers, with demonstrated growth of team members and a track record of building high-performing teams
- Experience scaling a production ML organization: growing teams and leaders, identifying gaps in the development lifecycle, and driving improvements that increase velocity, reliability, and rigor
- Deep product sense: ability to think about algorithms from the member's perspective, drive the vision for what algorithms can enable, and ensure the team is building toward meaningful user outcomes
- Ability to evaluate technical designs, guide architectural decisions, and ensure quality at the system level, without needing to write code day-to-day
- Experience defining and driving cross-functional programs with engineering, product, and science partners
- Strong communication skills with the ability to translate complex ML concepts to diverse audiences including product, engineering, and executive stakeholders
PREFERRED
- Experience building algorithms using physiological or wearable sensor data (e.g., PPG, accelerometer, temperature, bioimpedance)
- Experience managing through hardware-coupled development timelines where sensor availability and device generations constrain algorithm roadmaps
- Familiarity with time-series modeling, sequential data, and the specific challenges of continuous physiological monitoring
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $200,000-$245,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In the US, the Base compensation range for this role is $
154,445 - $185,334
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship.
ROLE OVERVIEW
The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on.
Key Responsibilities
Strategic Leadership & Ownership
Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps.
Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities.
Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams.
Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the
SDLC
.
Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data.
Technical Excellence
Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6).
Define and maintain standards for test code quality - including code reviews,
PR
contributions, reusable libraries, and modular test design.
Deep understanding of
Git workflows
- branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories.
Expert-level knowledge of
CI/CD pipelines
- design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar).
Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage.
Drive adoption of
infrastructure-as-code
practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production.
Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations.
AI Integration & Innovation
Proven track record of using AI in day-to-day QA activities
- not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging.
Champion and operationalize AI-assisted quality engineering across the organization - specifically using
Claude AI
for code generation, test design, automation scripting, and documentation.
Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards.
Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation.
Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates.
Team Leadership & People Development
Lead, mentor, and develop a distributed team of
30+ QA professionals
- including QA Leads, Senior QA Engineers, and QA Engineers - across
multiple time zones
(Americas, Europe, Asia-Pacific).
Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety.
Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders.
Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members.
Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery.
Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset.
Process Rigor & Quality Governance
Enforce rigorous QA processes across the organization: •
Test case management
: Create, maintain, and execute comprehensive test cases in
Qase
with full traceability (pass, fail, blocked statuses).
Bug documentation
: Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards.
Automation framework documentation
: Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute.
QA Score
: Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability.
Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly.
Conduct root cause analysis on production escapes and implement systemic corrective actions.
Cross-Functional Collaboration
Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle.
Work effectively in
Agile/Scrum environments
- participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies.
Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes.
Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator.
Common Expectations Across All QA Roles
Must be
technical and able to write code
for testing and automation.
Use
Claude AI
to assist in code creation, automation, and test design.
Follow QA processes rigorously: create and execute robust test cases in
Qase
, maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file
Staging Bugs
with detailed documentation following training standards.
Contribute to iterative improvements in QA Score and testing processes.
Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning.
Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups.
Required Qualifications
15+ years of experience in QA/Quality Engineering
, with at least
6+ years in Senior Manager or Director-level roles
.
Proven experience leading teams of 30+ people
distributed across multiple time zones and cultural contexts.
Hands-on technical proficiency
- you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java.
Deep expertise in test automation frameworks
: Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL.
Performance testing experience
: K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests.
Expert knowledge of Git
: branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos.
Expert knowledge of CI/CD
: designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures.
Demonstrated use of AI tools in professional QA work
- Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples.
Strong understanding of Agile/Scrum methodologies
and experience operating within and across Agile teams.
Experience with test management platforms
(Qase, TestRail, Zephyr, or similar).
Excellent communication skills
- ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority.
Bachelor's degree in Computer Science, Engineering, or related field
(or equivalent practical experience).
Preferred Qualifications
Experience in the
video game, fintech, or e-commerce/payments industry
- understanding the unique quality challenges of high-throughput transaction systems.
Experience with
cloud-native architectures
(GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures.
Familiarity with
containerization and orchestration
(Docker, Kubernetes) for test environment management.
Experience building or managing
unified test environments
- non-production environment strategies that enable safe, deterministic, and scalable validation.
Knowledge of
security testing
fundamentals (
OWASP
, penetration testing, vulnerability scanning).
Experience with
data pipeline testing
and data quality validation.
Background in establishing
QA Centers of Excellence
or transforming QA organizations from manual-heavy to automation-first.
What Success Looks Like (First 12 Months)
90 days
: Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps.
180 days
: Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams.
365 days
: Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Mechatronics Remote Support Engineer to be the troubleshooting core of our Remote Services team — the people who keep our humanoid robots running in the field. When a robot has a problem, you diagnose it remotely, resolve what can be resolved without a site visit, and — when hands are needed on the robot — produce a precise physical-intervention recommendation for the field or Repair Centre teams to execute.
This is a hands-on, customer-facing technical role. You will work remote-first, diagnosing as deep into the robot as the tools allow, and you will occasionally travel as a “flying doctor” when local resources cannot resolve an issue themselves.
WHAT YOU’LL DO:
- Diagnose robot faults remotely using telemetry and our Digital Shadow diagnostics (remote diagnostics, 3D BOM explosion, and fleet-pattern detection).
- Resolve issues remotely wherever possible, driving each case to the deepest root cause you can before escalating.
- Produce complete physical-intervention recommendations — what to do, why, how, the skill level, spare parts, expected time, and any special tooling.
- Occasionally, act as a flying doctor on-site when local resources cannot fix the issue themselves.
- Prioritise cases against SLAs and keep customers informed with clear, transparent updates.
- Document diagnoses and resolutions so the team’s collective knowledge grows while the digital tools mature.
- Escalate through the single point of entry to Engineering when a case genuinely needs R&D.
WE’RE LOOKING FOR:
- Hands-on knowledge of robot hardware: 2D/3D LiDAR, RGB cameras, motors, and actuators.
- Software troubleshooting on robots: ROS2, Bash, Ubuntu/Linux, and bootloader/firmware.
- Strong remote-diagnosis instincts — you localise faults precisely before recommending any physical work.
- Clear technical communication with customers and field teams, especially under SLA pressure.
- A methodical, case-to-the-end mindset with disciplined documentation.
- Willingness to travel occasionally for on-site interventions.
NICE TO HAVE:
- Experience with Time-of-Flight (ToF) sensors and IMUs.
- Python and Git for building small diagnostic utilities.
- Prior customer-facing field-service or technical-support experience.
- Familiarity with SLA-driven support operations and lean, one-piece-flow ways of working.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
With over 180,000 business customers, Enterprise Password Manager is 1Password's core product. It is rapidly evolving into a complete credentials security platform for humans, machines, and AI agents.
This is a Senior Staff PMM role. Individual contributor with broad organizational visibility. You’ll report to the Director of Product Marketing and own EPM end-to-end: messaging, positioning, competitive strategy, and launch execution.
You will shape how the market understands credentials security as 1Password grows.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
Experience and Domain Expertise
- 7+ years of B2B SaaS product marketing, with direct experience in password management, enterprise vaulting, credentials security, or identity security.
- Working knowledge of broad cybersecurity concepts.
- You've repositioned a mature enterprise product. You know the difference between a messaging refresh and actually shifting how the market thinks about something.
- You can market to enterprise IT and security buyers: the admin managing rollout, the CISO approving the spend, and the security engineer evaluating the technical depth.
- A track record of winning in competitive markets by displacing incumbents, not just differentiating in an open field.
Technical Depth
- You understand how credentials work beyond passwords: API keys, certificates, machine secrets, passkeys, and what it takes to issue credentials to AI agents.
- Working knowledge of enterprise IT: MDM, SSO, directory services, and where password management fits in the IAM stack.
AI-Forward, Not AI-Dependent
- You use AI to go faster, not to think less. You know what to hand off and what to own, and you can tell good output from output that still needs work.
- You want AI to free up time for the work only a good product marketer can do: strategy, judgment, and narrative.
- You own the ideas you bring. Walk into a room with a recommendation and you can defend it. Candidates who produce content but can’t explain the thinking behind it won’t fit here.
Strategic Storytelling and Senior-Level Communication
- You write for multiple audiences without diluting the message. An IT admin and a CISO aren't reading the same document for the same reason. You know how to serve both.
- Strong narrative instincts: open with the problem, build to the solution, and land in a way that makes the reader feel the product was built for their situation.
- You’ve shaped category narratives, not just contributed to them.
Bonus points for:
- Security certifications (CISSP, Security+, or similar).
- Experience developing thought leadership in a fast-moving category. 1Password has a team that produces content. This role provides the point of view.
- You've repositioned an established product category. There's a real difference between entering a space and redefining it.
What you can expect:
Own EPM Product Marketing
- Own messaging, positioning, and launch strategy for the Enterprise Password Manager.
- Define how 1Password talks about credentials security for employees, service accounts, and AI agents.
- Tell the story clearly to analysts, IT buyers, security leaders, and sellers. The narrative has to work for practitioners and executives.
- Connect EPM’s story to the Unified Access platform narrative.
Build Competitive Intelligence and Category Positioning
- Own positioning and market leadership claims for EPM.
- Partner with Solutions Marketing on competitive differentiation. Know the competitive set cold: where they’re strong, where they’re not, and how to win against each.
- Track where the credentials security market is moving and keep 1Password’s messaging ahead of it.
Enable the Field with Tools That Actually Get Used
- Produce discovery decks, battlecards, objection-handling guides, and technical briefs that sellers and SEs reach for because they work.
- Take complex concepts like passkeys, machine credential lifecycle, AI agent authentication, and zero-knowledge architecture and make them usable in a customer conversation.
- Surface win/loss signals from the field and turn them into repeatable GTM motions, not one-off documents.
Influence EPM Product Strategy
- Bring the market's perspective to Product: customer evidence, analyst intelligence, competitive signals, field feedback.
- Make the market case early, before decisions are locked.
Why join us:
- The credentials security market is being reshaped by machine identities and AI agents. You'll own how 1Password tells that story.
- You'll work across product strategy, competitive positioning, and field execution. The work is visible at the executive level.
- 1Password is remote-first and has been since day one. We hire for judgment, not proximity.
- The company is growing and there's room to shape how PMM works here, not just execute what's already been defined.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hamburg
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Where Adtech Innovation Becomes a Story Worth Telling
The Marketing team hosts the storytellers of adjoe’s innovation. We turn complex adtech solutions – rooted in data and strategy – into compelling stories that resonate across the mobile advertising industry and beyond. Through our events, visual design, and strategic content, we take adjoe’s vision at the intersection of technology, user engagement, and marketing and make it tangible. All while building a community of forward-thinking industry leaders around our brand.
Your Mission & Who We Are Looking For:
- Enterprise GTM Architecture: You will architect and execute our global, enterprise-ready go-to-market (GTM) strategy across the Americas, EMEA, and APAC. We need someone who has guided at least two previous Tech or SaaS companies through the lifecycle journey from Start-up to Scale-up and Maturity, specifically navigating scale within the $500M to $5B range.
- Lean, Multi-Disciplinary Leadership: You will direct and develop a high-performing, agile team of approximately 20 professionals across Growth Marketing, Product Marketing, Regional Marketing, Events, Content Writing, and Graphic Design. Instead of managing large, siloed departments, you will foster a culture of ownership and stay close to both the high-level strategy and the people executing it.
- Commercial & Product Alignment: You will bridge the gap between product innovation and commercial execution to ensure our positioning captures and retains high-value enterprise accounts. This means translating complex technical capabilities into clear, value-driven narratives that align global product strategy with commercial sales enablement.
- Global & Regional Collaboration: You will serve as a strategic partner to Product, Sales, and Regional Leadership to drive localized demand generation while maintaining consistent brand messaging. You must bring deep experience in B2B enterprise marketing, account-based marketing (ABM), and international localization across the Americas, EMEA, and APAC.
- US Ecosystem Expertise: You will optimize our positioning and distribution to generate enterprise demand by leveraging a strong familiarity with the American technology ecosystem and buyer psychology. Your understanding of enterprise SaaS and AdTech marketing playbooks will directly drive our up-market transformation.
- Data-Driven Brand Optimization: You will establish clear data frameworks to measure brand sentiment, pipeline contribution, and the ROI of global marketing initiatives. This requires an equal comfort level analyzing pipeline data, CAC, and LTV metrics as you have guiding brand positioning and creative storytelling.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, we are not just managing campaigns, we're helping build the business engine behind one of the fastest-growing adtech platforms in mobile. We are proactively curious: we question status quo, think outside the box, connect the dots. The partnerships you close, the strategies you execute, and the markets you develop will directly shape how adjoe scales globally.
- Go Big. Own commercial initiatives that move revenue and expand adjoe's market position.
- Move Fast. Operate in a high-velocity environment where decisions are made quickly and impact is visible immediately.
- Be Direct. Work in a culture where feedback is honest, collaboration is real, and politics are low.
- Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries across 7 offices.
- Have Fun. Celebrate wins, build lasting industry relationships, and bring your energy to a team that genuinely enjoys what they do.
We welcome applications from people who will contribute to the diversity of our company.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
Financial Incentives (FIN) is where Garner's promise becomes real for a member: the moment they are paid back for choosing better care. Behind that simple experience sits one of the hardest problems in the company. FIN ingests claims and eligibility feeds from third-party administrators, adjudicates them against benefit rules, accumulates member benefit, and moves real funds through payments and treasury. It does this under heavy and growing load, carrying PHI and PII, at the point where high-volume data from outside partners first enters Garner. When FIN is right, members are paid accurately and on time. When it is wrong, the failure is financial and visible.
We are hiring a Director to lead FIN Engineering, accountable for the full function (ingestion, eligibility, adjudication, accumulation, and payments/treasury): its correctness, reliability, security, and the pace at which it improves. You will lead a large, multi-team function, own its multi-year roadmap, and contribute to company-wide planning. The role is hands-on-keys: you will stay close to the code, the designs, and the incidents to hold a real technical opinion, and set an engineering quality bar the rest of the department measures itself against.
You will report to the CTO and lead a group of Engineering Managers and senior individual contributors across FIN's value streams.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own the outcomes, ingestion through payment.
Define what "correct" means for adjudication and money movement, and be accountable for adjudication accuracy, payment timeliness, ledger reconciliation, ingestion SLAs, and the roadmap that moves them.
Set the bar and the pace.
Establish the validation standards and definition of "done" the function ships against and hold the line under delivery pressure, running a performance culture on evidence: highest-value work first, manual toil automated away, engineers accountable for outcomes.
Stay close to the work.
Join the hard design reviews, read the code, dig into incidents, and hold defensible technical positions on adjudication logic, event contracts, data modeling, and money movement.
Make agent-first the default.
Make AI-native engineering how FIN works, not a side experiment: build the harnesses, validation frameworks, and Claude Skills that let squads ship faster and safer, and mature the org from assisted toward autonomous with real guardrails.
Own the technical direction.
Guide the backend toward event-contract boundaries that let teams ship independently and scale to tens of millions of claims, with the fault tolerance a pipeline that cannot drop or double-pay a claim demands, and own the security and data-integrity posture at the edge where partner data enters and funds leave: validate, quarantine, and reconcile rather than assume the inputs are clean.
Build and grow the team.
Hire, level, and develop Engineering Managers and senior ICs, own interviewer calibration, and design the org's structure and decision rights so ownership is clear.
Translate across the business.
Partner with the CTO, Product, Finance, Operations, and payment partners to turn business needs into technical plans and communicate risk and tradeoffs in terms leaders can act on.
The ideal candidate has:
10+ years building and operating high-scale, high-reliability backend systems, ideally ones that process large data volumes and/or move money.
5+ years leading engineering teams, including managing managers, in a high-accountability, high-urgency environment.
Technical credibility at scale: you can reason through a design doc, a schema, or an incident timeline and write the validation criteria that catch failure.
An opinionated point of view on agent-first / AI-native engineering: not just that teams should use AI, but how to make it the default operating model and mature it safely from assisted toward autonomous.
Experience with the demands of sensitive data (regulated PHI/PII/financial data, unvalidated third-party inputs, encryption, access, audit) and an instinct for reconciliation-first design.
Fluency in distributed systems and modern cloud: event-driven architecture, idempotency, fault tolerance, backpressure, and data consistency under load, plus AWS and API design.
An ownership mindset: you move problems to resolution without being asked and optimize relentlessly for member and business impact.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Python, TypeScript, React, NodeJS, Kubernetes, Istio, Postgres, ElasticSearch, NATS, AWS, Terraform
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $395,000 - $414,000 inclusive of bonus. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will focus on solving engineering problems at scale, moving beyond feature delivery to influence the architecture and implementation of distributed systems. By refactoring complex, monolithic systems and building high-quality, scalable software, your work ensures our platform remains robust and reliable for millions of global users.
As a senior member of the team, you will have the autonomy to make major code design decisions and contribute to global engineering standards. You will balance technical excellence with mentorship, acting as a role model and coaching others through complex technical challenges to help them grow.
The team / how they connect
You will join a collaborative environment where engineers, product owners, and designers work together using agile and delivery practices to ship meaningful code. The team prioritizes continuous learning and mastery, frequently participating in code reviews and knowledge-sharing sessions to maintain a high bar for technical craft.
The team is currently working on / Initially, you will focus on
- Modernizing systems by refactoring monolithic components into distributed, scalable architectures.
- Enhancing the developer experience through the maturation of CI/CD concepts, tooling, and TDD practices.
- Building and maintaining a diverse tech stack that includes C#,.Net, React, AWS, and Kubernetes.
- Developing and implementing technical solution designs that align with long-term engineering frameworks.
Where and how you can work
This role is based in our Vancouver office, where we embrace a hybrid working model. You will have the flexibility to work from home while joining the team in the office for "boost days" (1-2 days a week) to collaborate, socialize, and solve complex problems in person.
Here are some of the things we are looking for
- Proven experience delivering and operating complex, large-scale systems (distributed/high-availability environments), with strong fundamentals and the ability to ramp quickly across adjacent technologies (we’re tech-stack agnostic).
- You bring a growth mindset and a passion for proactively maintaining and sharing technical knowledge with your peers.
- A background in designing and building high-quality software within a range of languages and tools is essential.
- You possess the ability to lead major code design decisions and contribute to wider technical solutioning.
- Experience with modern engineering practices like automated testing, refactoring, and agile delivery is key to your success.
- You enjoy mentoring other engineers and helping them grow their technical skills through supportive coaching.
- A deep care for technical excellence and a drive to solve large-scale engineering challenges motivates your daily work.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies.
Compensation Philosophy
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The base salary range for this role in Canada is $155,000 - $205,000 CAD.
Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include:
- Variable Pay: Eligibility commissions or equity based on role and performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs.
- Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role
Location: Yerevan; Poland; Spain; Ukraine; Serbia
Workplace: remote
About the role:
Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts.
You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness.
Domain Focus
Deep, current expertise in one or both of our priority verticals is a leading selection criterion:
Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows.
Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling.
You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries.
Forward-Deployed Delivery (FDE / FDX)
Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other:
FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos.
FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment.
Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential.
Requirements:
Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context.
Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery.
Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping.
5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms.
Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements.
Fluent English.
A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must.
GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders.
Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks.
Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs.
Design thinking, data-driven decisions, strong communication and executive storytelling.
Bias to action; thrives in ambiguity with structured problem-solving.
Enough engineering empathy to earn credibility with senior engineers and architects on day one.
Nice to Have:
Second priority vertical beyond your primary FSI/HCLS focus.
Prior experience in a Premier AWS or Anthropic partner environment.
Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early.
Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP.
Software development background.
What You'll Do:
Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery.
Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs.
Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments.
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result.
Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream.
Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows.
Break complex work into incremental releases; balance delivery against technical debt and architecture.
Sprint-Enable-Realize engagement model.
Lead Agile execution - backlog, sprint planning, release process.
Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program.
Define success metrics and analytics; drive continuous improvement and root-cause analysis.
Support change management, enablement, and reusable playbooks so wins repeat across accounts.
Why Join Us:
Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact.
Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment.
Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers.
Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks.
Remote-friendly culture.
Private medical insurance or sports coverage
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work.
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You see software development and team organization not as a rigid set of rules, but as a craft that deserves better tools. You want to design complex, data-rich productivity platforms where information architecture is a first-class problem, and you want to rethink how humans work alongside AI. If you are a designer who values hands-on craft, hates unnecessary bureaucracy, and wants the autonomy to build a team's design process from scratch, this role was built for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
YouTrack handles serious complexity – agile boards, backlogs, knowledge bases, helpdesks, and deeply customizable workflows – across teams from two-person startups to global enterprises. We’re at a point where the category's oldest assumptions are worth reconsidering. Issue tracking has relied on the same foundational blocks for years, but AI opens an opportunity to rethink how software can actively help teams get work done.
We need a Lead Product Designer to shape where project management goes next while keeping a massive, mature surface area coherent, legible, and a pleasant to use. In this role, you’ll lead a small design team of two designers, own the overall design quality bar across the product, and act as an individual contributor on our hardest, least-charted problems. You’ll build a fresh design process from scratch with the full backing of a team lead who respects craft and values professional judgment.
Day to day, you will:
Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into tools people can actually use.
Design how people work alongside AI capabilities in YouTrack, from conversational interfaces to inline assistance and background automation.
Develop interaction patterns for unsettled problems, including surfacing AI confidence, making actions transparent, and keeping users in control.
Prototype and test new concepts quickly, separating ideas that feel clever from those that genuinely reduce friction.
Keep a large, deep product coherent so that boards, helpdesks, reports, and administration feel like a single cohesive engine.
Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing what gets built and why.
What you’ll bring
A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.
Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.
The generosity to share knowledge openly and collaborate across a broad, global design community.
Clarity in your writing and reasoning, with the ability to explain complex design decisions in plain words.
Comfort with ambiguity and a healthy appetite for finding the right questions before designing the answers.
Strong opinions, loosely held, with a clear understanding of when to follow platform conventions and when to break them.
What you’ll need
Successfully led the design of complex, data-rich productivity tools or software systems where information architecture is a primary challenge.
Proven understanding of how modern AI systems operate beyond single-turn prompts, including agentic workflows and multi-step execution.
Experience mentoring and leading other designers, giving clear feedback that lands and raises the bar.
Ability to design unified experiences that cater to small startup teams and large enterprise customers simultaneously.
A portfolio showing a range of work from precise micro-interactions to large-scale information architecture.
What success looks like
Success means earning the trust of your team and peers through sound interaction choices and clear systemic improvements. You will establish a reliable critique rhythm and a structured way of working that helps your designers grow. Within your first few months, delivering clear patterns for our AI capabilities, paying down accumulated UX debt, and ensuring YouTrack remains both deep and remarkably quick on its feet.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks. Lunch and refreshments provided to keep you fueled.
Health and wellness. On-site gyms or sports club stipends.
Internal events. Company-wide celebrations and team gatherings.
If this sounds like you, we’d love to hear from you.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a threat intel manager to build and run our CBRN-E & Advanced Weapons team within Threat Intelligence. This team detects, investigates, and disrupts attempts to misuse Anthropic's AI systems for chemical, biological, radiological, nuclear, and explosives threats and for the development of advanced or novel weapons.
You will mature this from a promising start into a rigorous program, hiring investigators with real CBRN-E, weaponization, and counterproliferation expertise, sharpening detection beyond broad harm screens into threat-specific capabilities, and personally leading the cases where scientific judgment determines whether we're seeing curiosity, legitimate research, or a genuine weapons-development attempt. The area carries significant engagement with government, biosecurity, and scientific stakeholders.
Important context: In this position you may be exposed to explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature. This role may require responding to escalations during weekends and holidays.
Key responsibilities
Own strategy, priorities, and outcomes for the CBRN-E & Advanced Weapons mission area; mature it from an emerging function into a rigorous investigative program
Hire, manage, and develop a team of investigators with deep domain expertise across biological, chemical, and weapons-development threat areas
Personally lead investigations into attempts to use our systems to develop, enhance, or disseminate CBRN-E weapons, or advanced weapons capabilities
Evolve detection from broad harm screens toward CBRN-specific signals and methodologies tailored to dual-use research concerns, in partnership with our collections engineers
Set the analytic quality bar: cross-platform threat analysis grounded in real threat actor behavior, open-source research, and publicly reported weapons programs
Own escalation and enforcement decisions with policy and enforcement teams for the highest-severity misuse category we handle
Lead external engagement with government agencies, biosecurity and chemical-security research communities, and scientific organizations
Inform safety-by-design and capability-evaluation strategies by forecasting how threat actors will leverage frontier AI for CBRN-E purposes
Serve as a liaison to government partners, educating stakeholders on AI-enabled threats through regular reporting and briefings.
Minimum qualifications
Are an intelligence analyst, policy expert, or researcher with deep domain expertise in biosecurity, chemical defense, weapons non-proliferation, dual-use research of concern (DURC), or related CBRN-E threat domains
Have led investigative or analytic teams and are a senior domain expert with demonstrated mentorship and program-building experience ready to lead
Have experience with threat actor profiling,threat intelligence analysis frameworks, and collection frameworks
Have hands-on experience with large language models and how AI could be misused for CBRN-E threats
Have excellent stakeholder management skills across researchers, policy experts, legal teams, government, and external partners
Can present analytical work to technical and non-technical audiences, including government stakeholders and senior leadership
Preferred qualifications
Advanced degree (MS or PhD) in biological sciences, chemistry, biodefense, biosecurity, or a related field
Real-world experience countering weapons of mass destruction or other high-risk asymmetric threats in the intelligence community or defense organizations
Experience working with government agencies, defense/national security organizations, or in regulated environments handling sensitive CBRN-E programs, counterproliferation and threat analysis.
Background in AI safety, machine learning security, or technology abuse investigation
Experience building and scaling threat detection systems or abuse monitoring programs
Active Top Secret security clearance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$375,000
—
$455,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In Canada, the Base compensation range for this role is CAD $
164,490 - $197,389
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of this role
We are seeking a Staff Product Manager to serve as an internal PM embedded within this team. This is not a traditional external-facing product role—it is an internal platform product leadership position. You will own the roadmap for our enterprise systems, act as the strategic voice of the business within engineering, and bring senior product craft to a team of Analysts and engineers who build and operate GitLab's revenue infrastructure.
This role is ideal for a seasoned product leader who has deep Quote-to-Cash or Finance domain knowledge, thrives at the intersection of business strategy and technical execution, and is energized by mentoring high-performing teams through complex, multi-program environments.
What You’ll Do
Internal Product Roadmap Ownership
Define, own, and maintain the multi-quarter internal product roadmap for QTC and Finance Systems, covering Salesforce CPQ, Zuora Billing, Zuora Revenue, NetSuite, and the CDot metering platform.
Translate business strategy from Finance, Revenue Operations, Deal Desk, and Sales into sequenced, prioritized system capabilities with clear outcomes and success metrics.
Balance competing program demands—stabilization, net-new capability delivery, and technical debt reduction—with transparent trade-off frameworks.
Drive quarterly and annual planning ceremonies, partnering with Engineering Managers and Business Systems Analysts to align capacity with roadmap commitments.
Stakeholder Partnership & Requirements Translation
Serve as the primary internal product voice for all QTC and Finance Systems initiatives, partnering closely with Finance, Accounting, Revenue Operations, Deal Desk, and Legal.
Lead discovery, requirements workshops, and business process design sessions to translate complex financial and commercial requirements into actionable system specifications.
Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions.
Navigate cross-functional stakeholder dynamics including SOX compliance, audit controls, and revenue recognition governance (ASC 606/IFRS 15).
Team Mentorship & Capability Building
Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication.
Model and instill product management best practices—user story writing, prioritization frameworks (e.g., RICE, MoSCoW), sprint review discipline, and outcome tracking—across the team.
Partner with leadership to evolve the operating model of the team from project-execution-focused to product-thinking-led, raising the bar for how ETA delivers business value.
Provide structured feedback and growth coaching to BSAs on career development, helping analysts grow toward senior and lead levels.
Program Strategy & Delivery Oversight
Lead product strategy for major multi-quarter programs (e.g., consumption-based billing iterations, CLM/Order Forms, Zuora Product Catalog refactors, ERP optimization) from discovery through go-live.
Define and maintain program-level dependency maps across concurrent workstreams, surfacing risks early and driving cross-team resolution.
Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release.
Support post-launch stabilization and continuous improvement cycles, prioritizing defect resolution and incremental enhancements based on business impact.
Systems Architecture Collaboration
Partner with Enterprise Architects and Engineering Managers to evaluate build-vs-buy-vs-configure decisions for new capabilities.
Bring informed opinions on QTC platform architecture trade-offs (e.g., billing model design, middleware integration patterns, revenue recognition rule configuration) based on deep domain knowledge.
Stay current on platform roadmaps for Salesforce, Zuora, and NetSuite, identifying opportunities to leverage native capabilities before custom builds.
What You’ll Bring
8+ years of product management experience, with at least 3 years in an internal platform PM, enterprise applications PM, or systems product leadership role.
Deep domain expertise in Quote-to-Cash systems: Salesforce CPQ, Zuora Billing, Zuora Revenue, and NetSuite ERP are the core stack—hands-on configuration or implementation experience strongly preferred.
Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders.
Strong command of revenue lifecycle processes: opportunity-to-quote, order management, billing and collections, revenue recognition (ASC 606), and financial close.
Experience operating in a SOX-controlled environment with an understanding of audit trails, approval workflows, and change management requirements for financial systems.
Track record of successfully running complex, multi-program delivery environments with competing priorities and shared engineering resources.
Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs—without needing to write code.
Experience with consumption-based or usage-based billing models
About the team
You'll be joining the Revenue Lifecycle & Finance Systems team within GitLab's Enterprise Technology Architecture organization. Our team is responsible for the systems and processes that power GitLab's entire revenue lifecycle—from configure-price-quote through contract execution, billing, revenue recognition, and financial close.
We are in an exciting and demanding phase: transitioning GitLab's go-to-market from a pure subscription model toward consumption-based offerings while simultaneously modernizing our core platforms. This role will be central to shaping how that evolution happens—and how the team grows in capability and product maturity alongside it.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$235,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers how agents are created, shared and connected to tools inside and outside GitLab, how they run, and how their work shows up and can be observed across GitLab.
In this role you'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy.
What you'll do
Develop, ship and maintain features for the Duo Agent Platform in the GitLab monolith (Ruby) and, where needed, the AI Gateway (Python). Keep them secure, well-tested and performant.
Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations.
Design, implement and review GraphQL and REST APIs and the backend logic behind them, with reliable, scalable and clear contracts for clients.
Improve and extend automated testing (RSpec and other frameworks) to strengthen quality and give developers faster feedback.
Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering.
Join Tier 2
on-call rotations
to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency.
Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class.
What you'll bring
Experience building and maintaining production Ruby on Rails applications, including background jobs, APIs and data models.
Comfort working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends is a plus.
Skill in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability and backward compatibility.
Real enthusiasm for AI and hands-on experience using AI tools in your daily work. Experience designing and shipping AI-powered backend features or integrations is a plus.
Proven SQL and experience with relational databases such as PostgreSQL, including writing efficient queries and data modeling.
Experience finding and fixing performance bottlenecks in applications.
Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team.
Openness to learning and to applying skills from related technologies or fields.
About the team
The
Agent Foundations stage
builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution, they provide the core harness for GitLab’s agents, the tools Agent’s need to interact with GitLab as well as ways to configure and execute Agents across GitLab.Our engineers work async-first across EMEA and AMER timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Baku
Workplace: onsite
ABOUT YOU
Xsolla seeks a security engineer to join a new security team during a critical build-out phase. You work across application security and infrastructure security - reviewing code, hardening cloud environments, supporting incident response, and partnering with engineering teams to improve security posture across the company.
This is a generalist role well-suited to an early-team hire. You are comfortable working across domains rather than specializing in one, and you grow into deeper expertise as the team and program mature. You collaborate closely with the security program manager and work directly with engineering teams on secure design, findings, and remediation.
Our tech stack includes GCP, vSphere/ESX, Kubernetes and container workloads, MariaDB, CockroachDB, Go, PHP, and Python. You do not need expertise in all of these, but you are comfortable navigating a mixed environment and learning what you need.
As always true in job descriptions, there is an intangible value that is hard to capture. We look for a diverse set of perspectives and skills. Even if you don't match every requirement, we encourage you to apply if you think you can be highly successful in this role.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Perform Application Security Reviews
- Conduct code reviews, run
SAST
/
DAST
and dependency scanning tools, and work with engineering to resolve findings.
Participate in Threat Modeling
- Contribute to threat modeling sessions for new features and architecture changes, helping identify risks early in the design process.
Help Harden Cloud and Container Infrastructure
- Work on GCP, Kubernetes, and
IAM
configurations to strengthen the security of our cloud and container environments.
Participate in Pen Test Remediation
- Help triage penetration test findings and work with engineering teams to implement fixes, coordinating closely with the security program manager.
Partner with Engineering on Secure Design
- Review architectures, advise on secure implementation patterns, and help teams make informed security decisions.
Identify and Track Security Findings
- Document findings, assess severity, and track them through the remediation lifecycle to resolution.
Support Incident Response
- Help investigate and document security events, contribute to root-cause analysis, and support containment efforts.
Write Async Security Guidance
- Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones.
Support Product Security
- Work with partners on the security posture of customer-facing services, contributing to reviews and assessments as needed.
What You Bring
Foundational AppSec Knowledge
- Understands common vulnerability classes, secure coding patterns, and how to conduct a meaningful code review.
Cloud Environment Exposure
- Has worked with GCP or a similar cloud provider and is comfortable with
IAM
, networking, and container concepts.
Code Literacy
- Reads and reviews code in one or more of: Go, Python, PHP. Does not need to be a software engineer, but can follow logic and spot issues.
Security Tooling Familiarity
- Has used or is familiar with
SAST
,
DAST
, or dependency scanning tools and understands how they fit into a development workflow.
Strong Written Communication
- Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences.
Collaborative Mindset
- Partners effectively with engineering teams. Focuses on helping teams build securely rather than just identifying problems.
Self-Directed with Growth Mindset
- Eager to learn, comfortable with ambiguity, and able to make progress with minimal direction in a new and evolving team.
Nice to Have
Threat modeling experience;
Hands-on Kubernetes or container security experience;
Infrastructure security background - Linux, networking, vSphere/
ESX;
Familiarity with
NIST
CSF
,
PCI
, SOC 2, or ISO 27001 from a technical perspective;
Detection engineering or incident response experience;
Experience building security automation or internal tooling;
Relevant certifications (
OSCP
,
GWAPT
,
CKS
, or similar hands-on certs).
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
География найма не уточнена
ОфисГеография найма не уточнена
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ОфисBaku; The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones; multiple time zones; distributed across multiple time zones and cultural contexts
ОфисUK, London
УдалённоseniorRemote (United States | Canada)
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
ОфисSan Francisco, CA
New York City, New York
ГибридseniorГеография найма не уточнена
УдалённоseniorYerevan; Poland; Spain; Ukraine; Serbia
УдалённоRemote, US; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; The stage has three groups: Agent Developer, AI Catalog and Agent Execution, they provide the core harness for GitLab’s agents, the tools Agent’s need to interact with GitLab as well as ways to configure and execute Agents across GitLab.Our engineers work async-first across EMEA and AMER timezones
ОфисBaku; Produce advisories, best-practice documentation, and practical guidance that helps engineering teams build securely across time zones; Writes clear, concise async documentation - findings, advisories, guidance - that works across time zones and audiences; Xsolla operates across multiple time zones
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