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Location: Berlin adjoe builds the technologies behind mobile app growth and monetization, challenging the status quo of adtech by redefining how apps acquire users and generate revenue. Our two products, Playtime Arcade and adjoe Ads, sit at opposite ends of the mobile advertising spectrum: rewarded engagement and programmatic in-app advertising. Together they run on 13% of the world’s smartphones, connecting advertisers, publishers, and hundreds of millions of users, with one goal: making mobile advertising work better for everyone in the ecosystem. Next-Gen Machine Intelligence for Auctions & Real-Time Bidding The Data Science Research team builds the foundational algorithms that govern real-time bidding, budget pacing, and allocation mechanics across our products. Operating as a horizontal deep-tech layer, the team leverages advanced AI—specifically reinforcement learning, objective-based optimization, and control theory—to deliver critical systems that perfectly harmonize advertiser ROI, platform health, and user relevance. These frameworks scale adjoe’s products beyond standard industry limitations, utilizing behavioral and transactional data from over 770 million users. The team operates at the intersection of high-load, low-latency engineering, auction mechanism design, and state-of-the-art machine learning. Acting as the company’s internal science bar raiser, they translate complex business constraints into mathematical objectives. The stack is optimized for high throughput: PyTorch for training deep learning and RL models, distributed architectures for large-scale Bayesian inference, Trino and Athena for querying massive user-behavior data lakes, and dedicated GPU infrastructure. The full lifecycle of these AI capabilities is owned by the team—from academic paper translation and offline prototyping to deploying core algorithmic frameworks built to sustain ultra-low latency, real-time production environments evaluating tens of thousands of requests per second. Your Mission & Who We Are Looking For: - PhD or equivalent research depth, with a production track record. You have a PhD in CS, Statistics, Math, or Physics (or an MSc with extensive industry research) and a track record of peer-reviewed publications in fields like Computational Advertising, Auction Theory, Mechanism Design, or Game Theory. You’ve spent 4+ years optimizing complex systems through automated algorithms in AdTech, marketplaces, or high-frequency trading. - You translate research into production, not just prototypes. You distill SOTA research into robust, production-ready code optimized for sub-millisecond latency. At adjoe, that means architecting sophisticated auction mechanics, real-time bidding engines, and allocation algorithms serving millions of requests across a stack built on 770 million users. - Deep expertise in Reinforcement Learning and Optimization. You have hands-on, deep theoretical and technical expertise in objective-based optimization, control theory, or RL applied specifically to bidding, pricing strategy, and budget pacing under extreme production constraints. - Mastering high-dimensional data at scale. Large-scale Bayesian inference and handling sparse, high-dimensional advertising data are core to your work. You are strongly proficient in Python and related stacks, and know exactly how to architect scalable data pipelines to feed real-time optimization models. - Raises the technical bar around them. You lead architectural debates, collaborate tightly with Product Managers and Engineers to map business goals to mathematical objective functions, mentor junior scientists, and drive the team’s research direction without needing a roadmap handed to you. 🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Canada Workplace: remote About Xsolla Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. About the Role We're looking for a Staff Engineer to own the smart wallet and account abstraction layer of Xsolla's Web3 platform. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how millions of players get an on-chain account they never have to think about — setting direction, making hard architectural calls, and raising the bar across the org. Concretely, you'll own the account model behind Xsolla ZK, our zkSync-based L2, and the wallet that sits inside Xsolla App. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account — derived from their identity claim, identical on every device, with private keys that never leave the client. That account is not a separate "wallet" screen: it is the player's inventory, and it backs minting, gifting, trading on our Bazaar marketplace, Merkle-based reward airdrops, gas sponsorship, and an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider. You'll own the primitives underneath all of it: the ERC-4337 user operation lifecycle, EIP-7702 delegation, session keys and origin-bound Smart Sessions, paymaster and gas abstraction strategy, and the custody and recovery roadmap — including the move from raw key export to MPC custody. You will own the strategy behind account abstraction, signing, and session management at scale, and evolve our smart account and permissioning model to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering, product, security, and legal stakeholders, not just designing in isolation. You are technically deep, calm under pressure, and comfortable being the escalation point when production wallet issues get hard — because in this domain, "hard" means a stuck user operation, a drained paymaster, or a signing prompt a player didn't understand. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it. Responsibilities Own Smart Wallet & AA Architecture — Own the technical strategy and architecture of our smart wallet platform, covering the account model, signing, session management, and gas abstraction at scale. Design the Account & Signing Model — Design and evolve our ERC-4337 user operation lifecycle (prepare → sign → submit → confirm), EIP-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives that let players act without a prompt on every transaction. Own Gas Abstraction — Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable. Harden the dApp-Facing Surface — Own the security model where our signer meets third-party applications: EIP-1193 / EIP-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow. Define what a player is actually approving, and make sure the UI can prove it. Drive Custody & Recovery — Lead the custody roadmap from today's interim mechanisms toward MPC-based custody, and design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets. Drive Cross-Team Technical Decisions — Drive decisions on account architecture, SDK contracts, data modeling, and platform reliability, and build buy-in across the wallet, marketplace, SDK, mobile, and security teams. De-Risk Proactively — Identify systemic risks — key management, signature phishing, reorgs and indexer staleness, bundler and RPC dependencies, contract upgrade paths — and lead initiatives to resolve them before they become incidents. Set Engineering Standards — Define engineering standards, review critical code, contracts, and designs, and create leverage for the team through documentation, tooling, and mentorship. Align with Stakeholders — Collaborate with product, security, legal, and infra teams to align on roadmap and translate business and regulatory needs into well-scoped technical plans. Own Production Escalations — Serve as the go-to escalation point for complex production issues in the wallet and account abstraction domain. What You Bring Account Abstraction & Smart Wallets ERC-4337 Depth — Deep, hands-on understanding of ERC-4337: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (ERC-7562), gas estimation and its failure modes, counterfactual deployment, and signature validation for undeployed accounts (ERC-6492). EIP-7702 & the Post-Pectra Landscape — Working knowledge of EOA delegation, its interaction with ERC-4337 EntryPoint v0.8, and the trade-offs and risks it introduces (residual key authority, delegation phishing, storage collisions). Smart Account Implementations — Experience building on or extending production smart account implementations (Safe, Kernel, Biconomy, Coinbase Smart Wallet, or equivalent), and familiarity with modular account standards (ERC-7579 / ERC-6900). Session Keys & Delegated Permissions — Experience designing scoped, time-limited, policy-bound authority: session keys with TTL and contract allowlists, origin binding, permission revocation, and delegated-permission standards (ERC-7710 / ERC-7715). Signature Schemes & Wallet Interfaces — Practical command of EIP-712 typed data, ERC-1271 contract signatures, WebAuthn / passkey (P-256) signers, and the wallet-facing standards: EIP-1193, EIP-6963, EIP-5792 batched calls, ERC-7677 paymaster interfaces. Production Wallet Experience — Experience designing or operating a production smart wallet or account abstraction system serving real users and real value. Production Crypto Track Record Scale in a Major Crypto Organization — Substantial engineering experience at a large crypto product or protocol organization — for example Coinbase, Kraken, Base, Safe, the Ethereum Foundation, Consensys / MetaMask — or a comparable wallet, exchange, or account-abstraction infrastructure team where wallet correctness and custody were core to the product. Operational Judgment Under Value at Risk — You have shipped and operated systems where a bug meant lost funds, and you can talk concretely about the guardrails, reviews, and rollback paths you put in place. Smart Contracts & EVM Solidity & EVM Fluency — Ability to read, review, and write account, paymaster, and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors. L2 Specifics — Understanding of L2 execution differences and how they affect wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior, and RPC and indexer semantics. Backend Engineering Go Engineering — Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling. TypeScript & SDK Design — Ability to design and own client-side SDK surfaces in TypeScript that other engineering teams — internal and external — build on top of. Distributed Systems — Experience with distributed systems and their trade-offs (consistency, availability, failure modes), and with reconciling off-chain state against an authoritative on-chain result. Data & Infrastructure PostgreSQL — Schema design, query optimization, migrations at scale. Kubernetes — Deploying, operating, and debugging services in a k8s environment. Message Streaming — Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery. Git & CI/CD — Git and modern CI/CD practices. Security Key Management — Hands-on experience with key material in production: platform secure storage (Keychain / Keystore), HSMs, MPC or threshold signing, and the operational discipline around each. Wallet Threat Modeling — Solid grasp of the wallet attack surface: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, and paymaster griefing and DoS. Leadership Cross-Team Initiative Leadership — Proven ability to lead multi-quarter technical initiatives across teams. Architectural Influence — Track record of influencing architecture and standards beyond your immediate team. Written & Verbal Communication — You write RFCs and design docs that people actually read. Nice to Have Experience working in the video game industry, building or operating platforms for game developers, publishers, or players Hands-on experience with the zkSync / Elastic Chain ecosystem (ZKsync OS, Matter Labs stack, native AA and paymaster flows, custom L2 operations) Experience with embedded and ecosystem wallet providers or AA infrastructure vendors (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}) — and clear views on where to build versus buy Experience with MPC / threshold custody, social recovery, or guardian-based recovery in a consumer product Experience with NFT and token infrastructure at scale: ERC-721 / ERC-1155 / ERC-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services Contributions to open-source wallet, security, or identity projects — including authorship or review of ERC / EIP standards Familiarity with compliance requirements relevant to crypto consumer products: KYC / AML, geofencing, MiCA, SOC 2, ISO 27001, GDPR data minimization, audit logging Experience with identity and auth integration for wallet derivation (OAuth 2.0 / OIDC, JWT verification, token scoping) Background in platform or infrastructure engineering — building systems other engineers build on top of Experience owning a mobile wallet surface (React Native / Expo, WebView provider injection, native signing UI) Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work How We Work Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room. We value directness, technical depth, and follow-through. In this domain that means saying plainly when a design has custody, security, or reversibility implications, defending your position with evidence, and staying engaged until it's resolved. Where a decision touches player funds or key material, we expect the conservative call to be argued for explicitly rather than assumed. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Workplace: none About Utorg Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date. Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified, backed by Dragonfly, TA Ventures, and Hypra. Location: Remote Tech stack Frontend: React 18/19, TypeScript, Vite, TanStack Query / Router / Table, Zustand, MUI, Tailwind + shadcn/ui, Next.js, i18next, Sentry Testing: Playwright, Vitest, Testing Library, MSW Backend: Java 17 + Spring Boot 3, Kotlin + Spring Boot 4 (new services), Node.js/TypeScript services, PostgreSQL, Redis, NATS, Temporal Infrastructure: Docker, Kubernetes (GKE), FluxCD, GitHub Actions, Cloudflare Web3: viem, ethers AI: Claude Code, MCP, custom skills and plugins, AI code review in CI The role We are looking for a senior engineer who builds product features end-to-end — mostly on the frontend, with the confidence to change the backend when the feature needs it — and who already works agent-first. Our team plans, writes, tests, and reviews code with AI agents. You will own the frontend of our payment products and help turn good AI habits into shared team workflows. The split is roughly 70% frontend / 30% backend. What you will work on Crypto on/off-ramp widget — an embeddable buy/sell flow with KYC, card payments with 3-D Secure, alternative payment methods, and a customer account area—one codebase, built for multiple white-label brands. Merchant checkout — hosted payment pages, from a simple one-step checkout to a full multi-step flow with KYC and compliance screens. Back-office admin apps — internal tools that operations, compliance, and support use every day. A legacy admin is being replaced by a new one built on a modern stack. Backend changes — API endpoints and business logic in our Java/Spring Boot services, so a feature doesn't stop at the API boundary. Responsibilities Own features from ticket to production: UI, API contract, backend change, tests, release, and monitoring. Make frontend architecture decisions and drive ongoing migrations (legacy admin → new admin, older UI libraries → modern stack, stricter type checks). Build and improve AI-driven development workflows: project context files, shared skills and commands, automated PR review in CI, agent-driven end-to-end and visual checks. Review code — both teammates' and agents' — and keep the quality bar high. Work with product, design (Figma), QA, and backend engineers in a weekly release cycle. Must have 5+ years of commercial frontend development, 3+ years with React + TypeScript in production. Solid modern React: server-state management (TanStack Query or similar), client state (Zustand/Redux), forms, routing, performance. Comfortable with large legacy codebases, not just greenfield projects. Production backend experience in at least one language. Java or Kotlin with Spring is a plus; Node.js/TypeScript, Go, or others are fine. You can design a REST API, work with PostgreSQL (schema, indexes, migrations), and ship changes in our Java services. Agentic development is your daily way of working — with Claude Code, Codex, or a similar agent, not just autocomplete. Specifically: you keep project context files ( CLAUDE.md / AGENTS.md ) and write your own skills, commands, or subagents; you connect agents to real tools through MCP (issue tracker, GitHub, Figma, databases, browser); you work in a plan → implement → verify loop, where the agent proves its work with tests, type checks, and browser automation; you run agents in parallel and headless (for example, an AI review bot in CI); you review agent output critically and know the failure modes: invented APIs, silent scope creep, "fixing" a test instead of the code, leaked secrets, prompt injection; you keep up with how agentic tools change (new features, models, practices) and bring what works into your workflow . Testing: Playwright for end-to-end, Vitest/Jest for unit and integration tests. Security-minded: real money, personal data, auth tokens, iframes, and cross-origin messaging. Fluent Russian (the team's working language). English good enough to read and write technical texts: tasks, pull requests, and docs are in English. Nice to have Payments/fintech: card flows and 3-D Secure, alternative payment methods, KYC SDKs (e.g., SumSub), fraud prevention, open banking. Web3 on the frontend: viem / ethers, wallet connection, EIP-712 signing. Multi-brand (white-label) products, theming and design tokens. OpenAPI-generated clients (Orval), TanStack Router / Table. Kotlin, Spring Boot, NATS, Temporal. Docker, Kubernetes, GitHub Actions, GitOps (FluxCD), Cloudflare Workers. How we work with AI Every main repository has AI context files and repo-specific skills. An internal plugin marketplace ships team-wide skills (code review, release flow, back-office operations). AI code review runs on pull requests in CI. It advises, and humans decide. Custom MCP servers provide agents with secure access to internal systems. The company pays for AI tooling. What we offer Fully remote work in an international team. A team where AI-first engineering is the norm, not an experiment. Real influence on architecture and on how the team works. A product at real scale: millions of users and thousands of partner platforms. Competitive salary based on individual performance review. Transparent feedback culture that values ownership and visible impact. Recruitment process Apply with your CV. Application review. HR interview with a short technical screen. Technical interview: a live task solved with your own AI agent while sharing your screen, plus a design discussion. Final interview with the CTO. Offer.

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Location: Ukraine; Poland; Spain; Portugal; Romania; Georgia At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed. We are looking for Senior Payments Processing Engineer to join us as part of our team About the role As a Senior Payments Processing Engineer you will join a product team building payment infrastructure for merchants and partner platforms. The platform enables businesses to accept payments, manage payouts, process card and bank transactions, and handle payment-related operations without relying on multiple disconnected providers. The engineering challenges go far beyond basic payment integrations. The platform handles payment orchestration, transaction processing, settlement and reconciliation, payouts, fraud and KYC integrations, and complex failure scenarios across systems that the team does not fully control. This role is a strong fit for an engineer who understands how money actually moves through payment systems and is comfortable owning critical backend flows end to end. Tech Stack TypeScript across the board, in a pnpm monorepo NestJS backend services; Next.js and React on the front end PostgreSQL, with SQL-first data modeling and versioned migrations Event-driven service orchestration, webhooks, and idempotent processing Acquirer and vendor integrations for card/ACH acceptance, fraud screening, payouts, and KYC Managed cloud infrastructure, containerized services, CI/CD on GitHub AI-assisted development as a standard part of the toolchain, not a side experiment Work environment Full-time, remote. Daily collaboration with a US-based team (4–6 hours of overlap with US Central Time is required) As a qualified expert You will Own end-to-end payment flows in TypeScript/NestJS services: authorization, capture, void, refund, dispute handling, and payout initiation and confirmation. Build and maintain acquirer and processor integrations, keeping the platform acquirer-agnostic behind clean internal abstractions. Design embedded and hosted checkout experiences (hosted fields, iframes, tokenization) that keep sensitive cardholder and bank data out of internal systems and minimize PCI scope. Implement fee calculation and rate logic, including tiers, interchange-plus, flat structures, rounding rules, special rates, and edge cases. Build the reconciliation and settlement layer to match processor reports and settlement files against internal records and surface breaks. Design event handling incorporating idempotency keys, out-of-order and duplicate webhooks, retries with backoff, and state machines. Integrate fraud, bank-account verification, and KYC providers, tuning decisioning against real outcomes. Handle ACH mechanics including submission windows, returns, return codes, NOCs, and retry rules. Ensure correctness in the domain, maintaining complete audit trails and producing reconciliation evidence. Act as the team's payments expert, advising product on rail capabilities and reviewing payment-adjacent code. What Success Looks Like First 30 days — you can trace any transaction through the platform end to end, and you have documented the gaps and risks you see in current flows. First 90 days — you own a critical payment domain including its specs, tests, and reconciliation checks, and you have shipped a meaningful improvement to reliability or correctness. First 6 months — payment orchestration in your area is provably correct and observable, adding a new processor or payout rail is a well-understood exercise rather than an adventure, and you are the person the team and the business rely on for payments judgment. We're looking for you if you have 6+ years building production software , with at least 3 years hands-on in payments , and direct ownership of live payment flows. Concrete experience integrating a payment processor, gateway, or acquirer (Adyen, Stripe, Braintree, Worldpay, Checkout.com, Fiserv, or similar) beyond a starter integration — including webhooks, reporting, and edge-case handling. Practical understanding of the card lifecycle (auth, capture, settlement, refund, chargeback, representment) and of ACH/bank rails (NACHA basics, returns, timing). Working knowledge of PCI DSS obligations and of the architectural patterns that reduce scope: tokenization, hosted fields, iframe isolation, and data-flow segregation. Strong TypeScript/Node.js skills and solid relational data modeling — you can design a schema whose invariants make an inconsistent ledger structurally difficult. A rigorous approach to reconciliation and idempotency, informed by having been on the hook when something didn't balance. Fluency with modern AI-assisted development tooling, paired with the discipline to verify — in payments, plausible-looking code that is subtly wrong is the expensive kind. Strong English communication skills and confidence working directly with a US-based team. Ability to work with 4–6 hours of daily overlap with US Central Time . Bonus points Experience with platform, marketplace, or facilitator models (split payments, sub-merchant onboarding, multi-party flows). Experience with payouts and disbursement rails, including bank-account collection, verification, and payout status handling. Experience with fraud and risk tooling, and bank-account validation services. Experience with e-commerce plugin or SDK development (WooCommerce, Shopify, Magento). Knowledge of multi-currency, cross-border, or alternative payment methods. Experience with event sourcing applied to financial state, and double-entry ledger design. What's in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture. Embrace the opportunity for personal and professional growth Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more. Feel cared about Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Interview steps Interview with Recruiter Technical Interview Client Interview.

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic sells Claude through partners as well as directly. In the public sector, those partners matter more than anywhere else. As Channel Partner Manager, Public Sector, you will own Anthropic's reseller and distributor relationships across US federal, state and local government, and you will build the operations that let those partners transact with us quickly and cleanly. Your time will be split roughly evenly between two kinds of work. The first is partner management. You will be the primary Anthropic contact for our public sector partners, agree on a joint plan with each of them, and work with our public sector account teams so that partner and direct motions support each other rather than collide. The second is channel operations. You will onboard new partners, instance an agreement for each of them, run deal registration, administer rebates, and keep the program's processes and records in order. Every partner adds a fixed amount of operational work regardless of revenue, so the processes you build will determine how quickly public sector customers can buy. Much of this does not exist at Anthropic yet, and building it to a standard our partners and teams can rely on will be a large part of your first year. You will work closely with Legal, Finance and with our public sector sales team on pipeline. You will also work with the public sector teams at the cloud providers and through cloud environments that meet federal security requirements such as FedRAMP. Key responsibilities Own Anthropic's relationships with our public sector partners, acting as their primary point of contact and building relationships with their public sector and alliance leadership Agree on a joint business plan with each partner covering target segments, contract vehicles, pipeline, enablement and marketing, and run regular business reviews against it Work with our federal, state and local, and education account teams to align partner and direct motions, clear conflicts early, and route each opportunity through the right partner and contract vehicle Run partner onboarding end to end, from application and diligence through agreement execution, enablement and a first transaction Own partner agreements with Legal, keeping contract vehicle coverage and program terms current Own deal registration for the public sector channel, making sure registrations are submitted, validated and conflict cleared, and that every deal names its end customer Manage partner rebates and program incentives with Finance Build and run the channel's operating processes, including quoting, order handling and partner reporting, with clear service levels and documentation Work with the cloud providers' public sector teams so that partner deals run cleanly through cloud marketplaces and authorized cloud environments Forecast and report partner sourced pipeline and resale revenue for the public sector channel, and own that number with the reseller program and public sector sales leadership Own partner escalations end to end, from billing and contracting questions to deal conflicts, and resolve them with the right internal owner Represent what public sector partners and buyers need to the central reseller program team, and feed what you learn back into how the program works Minimum qualifications 7+ years in channel, partner or alliances roles in enterprise software or cloud, including at least 3 years focused on the US public sector Direct experience managing reseller or distributor relationships that sell to government or education buyers Working knowledge of how public sector buyers purchase technology, including contract vehicles, two-tier distribution, and the role of resellers in public procurement Working fluency in channel program mechanics, including deal registration, partner onboarding, margin and rebates Experience running channel or partner operations, including agreements, program administration, reporting, and the systems behind them Experience building processes and working rhythms from zero, and comfort joining a new program early Clear written and spoken communication with Legal, Finance and Sales teams, and the judgment to hold program rules under commercial pressure Excitement about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications Experience with FedRAMP and with selling software that runs in authorized cloud environments Experience with federal, state and education contract vehicles Experience with cloud marketplace resale for public sector buyers, including private offers Experience on the reseller or distributor side of a vendor relationship, as well as the vendor side Familiarity with how government agencies and education institutions are evaluating and adopting AI The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

You'll be the first person at LawnStarter dedicated to data governance, the owner of whether our data can be trusted, and of the roadmap that makes it more trustworthy every quarter. Trust means the quality and freshness of our source data, pipelines, and reports;

Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями. Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями. Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая: — быстро и качественно решает проблемы пользователей; — повышает доверие к платформе; — снижает отток клиентов; — помогает возвращать пользователей в продукт; — выявляет системные проблемы и передаёт их продуктовой команде; — автоматизирует большую часть типовых обращений; — работает на основании прозрачных метрик и SLA. Основные задачи: — Управлять командой клиентского сервиса численностью около 11 человек. — Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников. — Разработать и внедрить SLA по типам и приоритетам обращений. — Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел. — Определить правила эскалации сложных, финансовых и конфликтных кейсов. — Создать регламенты, инструкции, шаблоны ответов и единую базу знаний. — Сформировать Tone of Voice и стандарты коммуникации с пользователями. — Внедрить систему контроля качества диалогов и регулярного QA. — Настроить обучение, аттестацию и развитие сотрудников. — Создать прозрачную систему метрик и отчётности по работе поддержки. — Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания. — Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам. — Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта. — Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями. — Управлять инцидентами и массовыми обращениями пользователей. — Планировать необходимую численность команды, смены и нагрузку. — Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем. Цели на первые 30 дней: — Провести полный аудит клиентского сервиса. — Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке. — Классифицировать основные причины обращений пользователей. — Выявить критические разрывы в клиентском пути. — Описать зоны ответственности и правила эскалации. — Подготовить план трансформации клиентского сервиса на 90–180 дней. Цели на первые 60 дней: — Внедрить базовые SLA и приоритеты обращений. — Запустить регламенты обработки ключевых типов запросов. — Сформировать и внедрить Tone of Voice. — Запустить базу знаний и единые шаблоны ответов. — Внедрить QA-карту и регулярную оценку качества диалогов. — Настроить управленческий дашборд по ключевым метрикам. — Организовать регулярное обучение и обратную связь для команды. — Запустить понятный процесс взаимодействия поддержки с другими отделами. Цели на первые 90 дней: — Обеспечить выполнение SLA не менее чем по 85% обращений. — Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%. — Снизить долю повторно открытых обращений до 10% и ниже. — Довести внутреннюю оценку качества диалогов до 85–90%. — Запустить автоматизацию наиболее частых типов обращений. — Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды. — Снизить количество зависших и незакрытых обращений. — Создать прозрачную систему оценки эффективности каждого сотрудника. Цели на 6–12 месяцев: — Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше; — CSAT — 85% и выше; — FCR — 70–80%; — QA Score — 90% и выше; — доля повторных обращений — не более 10%; — автоматизация 50–70% типовых обращений; — снижение ручной нагрузки на команду на 40–60%; — снижение стоимости обработки одного обращения минимум на 30%; — сокращение критических жалоб и эскалаций; — измеримое снижение оттока пользователей после обращений в поддержку; — формирование стабильного потока продуктовых улучшений на основании обращений клиентов. Ключевые показатели роли: — First Response Time. — Average Resolution Time. — SLA Compliance. — First Contact Resolution. — CSAT. — QA Score. — Reopen Rate. — Backlog и количество незакрытых обращений. — Количество обращений на одного активного пользователя. — Доля автоматизированных обращений. — Cost per Contact. — Retention пользователей после обращения. — Количество выявленных и устранённых системных причин обращений. Наши ожидания от кандидата: — Опыт управления клиентским сервисом или поддержкой от трёх лет. — Опыт управления командой от 10 человек. — Практический опыт построения или серьёзной перестройки службы поддержки. — Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик. — Опыт создания регламентов, базы знаний и системы контроля качества. — Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных. — Опыт внедрения автоматизации, чат-ботов или AI-инструментов. — Умение работать со сложными, конфликтными и финансовыми обращениями. — Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management. — Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений. — Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность. Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте. Какого человека мы ищем: Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы. Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата. У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.

Location: San Francisco Perplexity is continuing to rapidly scale our Enterprise Engineering Organization and seeking Engineering Managers with deep expertise across the Enterprise domain to help lead the next wave of growth. As an Enterprise Engineering Manager, you will combine technical judgment, product intuition, and people leadership to help large organizations adopt AI at scale. We are hiring across the enterprise control plane, enterprise data plane, and connector marketplace and activation. Depending on your area of focus, you will lead and grow a team in one of these areas, addressing challenges such as: Enterprise Control Plane: Building the identity, security, and governance foundations that enable large organizations to deploy Perplexity confidently, including SSO, SCIM, role-based access, customer-managed encryption keys (BYOK), admin APIs, and enforceable policies governing access to data, models, and tools. Supporting regulated-industry requirements, including SOC 2, HIPAA, data governance, and residency, with audit logs and analytics that give administrators visibility into how Perplexity is used. Enterprise Data Plane: Building the connector platform and semantic data layer that give Computer reliable, permission-aware access to enterprise systems and knowledge, including managed authorization, private-system access, and data freshness. Connector Marketplace and Activation: Building discovery, recommendations, onboarding, and marketplace experiences that help customers find and adopt integrations, while working with partners to expand the connector ecosystem. Across these areas, you will translate enterprise customer needs into scalable technical solutions across Perplexity’s products. RESPONSIBILITIES - Set technical direction for your team and guide architecture decisions across the enterprise platform. - Build the foundational systems that enable large organizations to deploy Perplexity broadly and confidently. - Shape roadmaps with product and design, applying strong technical judgment and product intuition. - Set a high bar for reliability, code quality, testing, and maintenance. Lead incident response and ensure platform changes and connector migrations are rolled out safely. - Partner with engineering teams across the company to ensure the platforms we build are extensible and easy to adopt. - Represent engineering in strategic enterprise customer conversations, partnering with sales and customer success to understand requirements and remove barriers to adoption. - Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates. - Work with Perplexity’s co-founders to deliver enterprise engineering priorities. QUALIFICATIONS - Strong technical judgment and experience building enterprise platforms or products, with an understanding of the reliability, security, and usability requirements of enterprise customers. - Domain expertise in at least one of the following areas: - Enterprise control plane: identity and access management, SSO/SCIM, role-based access, key management, admin APIs, policy enforcement, audit logging, data governance, or compliance and residency requirements for regulated industries. - Enterprise data plane: connector and integration platforms, including authentication, source-system permissions, data synchronization, and reliability at scale; or semantic data layers and knowledge platforms that make enterprise data accessible and useful to AI. - Connector marketplace and activation: discovery and recommendation systems, integration onboarding, marketplace product UX, or technology partner ecosystems. - Ability to deliver in a fast-moving environment while balancing customer needs, technical quality, and long-term maintainability. - Detail-oriented and quality-focused - our customers run critical workflows on Perplexity, and our product needs to stay robust and reliable. - Ability to translate enterprise customer needs into clear technical priorities and communicate tradeoffs effectively. - Experience building and managing high-performing engineering teams, with a strong management practice grounded in clear feedback, effective 1:1s, career development, and recruiting and retaining high-caliber talent. - Ability to lead parallel technical initiatives, align strong technical perspectives, and make clear prioritization and tradeoff decisions. - Experience with AI/ML products, enterprise AI adoption, or scaling enterprise platforms at a startup is a plus. - 8+ years of engineering experience, with at least 4 of those years as an engineering manager.

Location: San Francisco Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Most merchants don't find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership. We're looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver. You'll own a portfolio of partners and the merchants they bring us. This is a builder role: you won't inherit a book that carries you to your number — you'll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands. WHAT YOU'LL BE DOING - Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room. - Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue. - Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves. - Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early. - Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions. - Own your number: net revenue, total processed volume, product penetration and conversion. You're recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline. - Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live. WHAT WE LOOK FOR EXPERIENCE - 3+ years of experience in partnerships, business development, or strategic sales. - Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers. - Track record of closing Enterprise or complex, multi-stakeholder deals is a plus - Experience structuring commercial models (rev share, reseller, embedded partnerships) SKILLSET - Strong commercial acumen - understands what drives revenue and margin - Solid negotiation skills - can hold ground while progressing deals - Ability to operate in cross-functional, high-ambiguity environments - High attention to detail - no room for approximation - Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us MINDSET - Owner mentality - accountability without excuses - Performance-driven - focused on outcomes, not activity - Low ego, high standards - direct, constructive, and solution-oriented - Comfortable being challenged - and challenging back when needed NICE TO HAVES - Experience working inside or alongside an agency, systems integrator or ISV — you'll already know how partners decide which vendor to put in front of a client. - Exposure to embedded payments, payfac or marketplace models. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us to redefine the future of on-demand delivery. To do this, we're building a world-class Finance Engineering (FinEng) organization across all global markets we support at DoorDash, Deliveroo and Wolt. in which each of our product managers plays a critical role in helping to define and execute our vision to move money accurately and at scale across every market we operate in and ensure finance and accounting compliance. As we grow, billions of dollars in money movements flow through our platform every year and our team makes sure every one of them is understood, trusted, and correctly reflected in the financial books. About the Role Product Managers on the Finance Engineering team need a systems-oriented mindset, platform thinking, and strong cross-functional collaboration. In this role, you will define the strategy and vision for systems that track billions of dollars in company-wide money movement, translate transactions into accounting entries, and accelerate the financial close. You will build scalable, audit-ready automation for complex, high-volume financial activity. This is an opportunity to reshape modern accounting by applying AI to reconciliation, investigations, and incident detection and mitigation. Your products will form a critical part of the company’s financial infrastructure and help earn the confidence of leadership, auditors, and regulators. You're excited about this opportunity because you will… Drive the product definition, strategy, and long-term vision for accounting automation. You own the roadmap Build systems that track billion-dollar-level money movements across the entire company and automatically convert them into accurate accounting entries Reinvent and accelerate the accounting close process, reducing manual effort and shortening close timelines Champion AI-driven approaches to transform close reconciliation, financial investigations, and incident detection and mitigation Partner with FinEng, Accounting, and Finance leaders to translate complex financial and regulatory requirements into scalable, automated products Work closely with cross-functional teams of engineers, designers, data scientists, accountants, and operators Communicate product plans, benefits, and results to key stakeholders including the leadership team We're excited about you because… You have a track record in product management, including driving product strategy, vision, and roadmap alignment You have built complex, back-end, data-intensive, or platform products. Ideally in fintech, payments, accounting, or financial systems You have a strong grasp of accounting concepts (e.g. double-entry, ledgers, reconciliations, the close process) and how financial data flows through complex system You do your best work with range: global platform thinking alongside the accounting reality of a specific brand or market You're an execution power-house who thrives in ambiguity and operates at the lowest level of detai You are excited about applying AI/ML to real-world financial problems such as reconciliation, investigation, and incident mitigation You have experience presenting business reviews to senior executives You have empathy for the users you build for, including accountants, controllers, and finance operators You are motivated by building financial infrastructure that works across DoorDash, Deliveroo, and Wolt Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Leeds, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Field Sales Executive - Newcastle Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Field Sales Executive to join our Newcastle team. This is a hybrid role. In this role, you’ll help us build relationships with new restaurant partners across the region, improving our proposition for customers and identifying ways to continue our fast growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve, focusing on bringing the best possible selection to our customers and opportunities for growth to our partners. Here’s what your day-to-day might look like: Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection. Execute strategic business development: Engage with independent restaurants via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology. Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners. Structure high-impact partnerships: Negotiate contract terms and partnership structures that secure win-win commercial outcomes for both restaurants and Deliveroo. Act as a local territory expert: Develop deep insight into the regional food scene, mapping out up-and-coming culinary trends and identifying the key brands that local customers crave. What You’ll Need to Thrive Essential Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets. Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations and structure profitable, sustainable deals. Autonomy and field-based resilience: A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects. Effective relationship building: Excellent communication and interpersonal skills, with the ability to connect with diverse business owners and present product value clearly. Mobility requirement: Possession of a valid UK driving licence and access to a vehicle to facilitate travel across the North East and Yorkshire region. Nice to Have Industry sector knowledge: Prior experience or a deep understanding of the economics of hospitality, food delivery, or high-growth marketplace operations. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Analytics organisation sits at the heart of Deliveroo powering decision-making across product, commercial and operations through experimentation and causal inference. We’re looking for a Senior Data Scientist to join our London team (working hybrid, 3 days in the office). In this role, you’ll enable high-quality human-led decision-making to maximise impact. We’re hiring multiple Senior Data Scientists across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, remit and team. About Our Analytics Organisation We have an outstanding analytics organisation, with a mission to enable the highest quality human and machine decision-making. Our community is highly active, with guest lectures, study groups, mentorship programmes and a robust technical review process. Data Scientists can progress equally as technical leads or people managers. Our data scientists come from all kinds of backgrounds but have excellence in common. Many are formally trained in data science, many are not. What You’ll Be Doing You will help answer questions like: Which markets/cities should we enter next? How can we incentivise good rider behaviour? What is the impact of exclusive deals we have with restaurants? How do we optimise our compensation policy to keep our customers happy and ordering with Deliveroo? What are the trade-offs we face when choosing between growth and profitability? How should we decide between them? How much should our pricing vary by distance and by market? What is the optimum selection and variety of restaurants in a particular area? How do we adapt our consumer app to better suit grocery shoppers? What You’ll Need to Thrive Significant experience in Data Science (or similar) roles. Experience leading both simple and more complex experiment designs, with the ability to proactively unpick insights to steer strategic decision making Great communication skills - in person, in writing, in code; to technical and non-technical audiences. Through solid analysis, provide clear and actionable recommendations that influence the team's roadmap. Effective problem-solving, demonstrating an ability to successfully address complex and ambiguous challenges. Ability to think creatively and insightfully about business problems Proficiency with analytical tools like R/Python and familiarity with SQL. Proficiency with Cursor/AI tools to deliver impactful, high-quality work efficiently is also valued A pragmatic, flexible approach, where you most care about achieving impact Excellent people skills — you'll be meeting with a range of both technical and non-technical stakeholders to translate business needs into data science problems Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Rome, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Public Policy, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy. What You’ll Be Doing You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe. Here’s what your day-to-day might look like: Policy & Regulatory Tracking: Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams. Targeted Advocacy & Engagement: Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes. Stakeholder Relations: Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy. Strategic Representation: Represent Deliveroo in government consultations, public forums, and industry & union negotiations. Cross-Functional & Internal Advisory: Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions. What You’ll Need to Thrive Essential Demonstrated Public Policy Leadership: Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy. Political & Regulatory Expertise: Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks. Stakeholder Network: Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders. Bilingual Communication Skills: Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences. International Matrix Experience: Proven ability to navigate, advise, and execute within a fast-paced, global organization. The Right Attributes, Competencies & Capabilities: high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches. Academic Background: University degree in law, public policy, political science, or a related field. Nice to Have Platform & Tech Industry Experience: Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Berlin Workplace: Hybrid OUR STORY Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.   Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.   THE OPPORTUNITY Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Business Unit Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.   This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.   YOUR RESPONSIBILITIES - Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes. - Customer strategy: Identify high-value segments and craft differentiated propositions and journeys. - Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin. - Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation. - Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value. - Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows. - AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust. - Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability. - Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.   WHAT SUCCESS LOOKS LIKE Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.   - Accelerated, more predictable revenue and recurring revenue growth. - Improved conversion and retention via better product–customer fit. - Stronger margins and unit economics through pricing, scope, and capacity alignment. - Scalable operating model integrating automation, AI, and human expertise. - Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks). - Operating cadence enabling faster, data-driven decisions across teams.   YOUR PROFILE - Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services. - Direct responsibility for revenue and P&L (pricing, margin, unit economics). - Experience scaling hybrid digital/human service models. - Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve). - Track record designing or refining pricing and propositions for varied customer needs. - Strong commercial judgment across acquisition, conversion, retention, and recurring revenue. - Builder mindset—moving from diagnosis to action. - Proven cross-functional leadership beyond hierarchy. - Data-driven, hypothesis-led in ambiguous settings. - Professional German (C1+) and fluent English. - Deep knowledge of the German or DACH consumer market.   RELEVANT BACKGROUNDS We favor leaders who have built or scaled:   - Software- or tech-enabled consumer services - Digital health, care, coaching, or advisory platforms - FinTech, TaxTech, LegalTech with a significant human-service aspect - Subscription businesses with operational complexity - Marketplaces or managed services balancing demand, expert capacity, and quality - Businesses integrating digital funnels with human support   A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.   HOW YOU OPERATE - Think and act like an owner, making strategic choices. - Comfortable with customer segmentation, pricing, margin, utilization, and quality. - Use data for decisions, acting without waiting for perfect info. - Turn strategy into experiments, operating rhythms, and measurable results. - Create cross-functional clarity and rally teams around business goals. - Prioritize customer trust and delivering the right service for sustainable growth.   WORKING MODEL AND STAKEHOLDERS Reports to: COO or designated leader Scope: Full business leadership for Expert-Assisted consumer offering Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People Model: Cross-functional, in close partnership with senior leaders Initial focus: Germany, with potential to expand   WHY TAXFIX? - Meaningful, people-focused work within an international, passionate team - Free mental health coaching - Monthly flexible allowance for various services - Employee stock options for all - 30 annual vacation days and flexible hours - Generous learning budget and support - Up to six weeks a year working abroad - Frequent team social events, both virtual and in-person - Free personal tax filing with the app and internal support - Dog-friendly office   Learn more about Team Taxfix https://medium.com/taxfix on our blog.   At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.   Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!

Location: Lisbon, Portugal JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets. JoomPro is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre and Shopee sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products. We're now looking for an experienced Marketing Data Analyst to strengthen our analytics team and help turn data into insights that drive smarter decisions, improve channel performance, and optimize marketing investments. About the team Our analytics team helps the business make smarter, data-driven decisions. We focus on: Optimizing marketing budgets and channel mix to maximize efficiency Building dashboards and analytical tools for decision-making, ROI forecasting, and strategic planning Designing and analyzing experiments to measure channel performance and incrementality Developing alerting systems to monitor spend, efficiency changes, and data quality Supporting budget planning, marketing strategy, and market research Why join us Real business impact: your work directly influences ROI and growth Access to advanced AI tools (Cursor, ChatGPT, Gemini, Claude) Strong analyst community & cross-team knowledge sharing Matrix structure: your manager is also an analyst Transparent growth path & structured onboarding Open culture with minimal bureaucracy Responsibilities Evaluate the effectiveness of existing and new advertising channels (Google Ads, Meta Ads, etc) Set up and improve monitoring of statistical anomalies in metrics Improve long‑term payback prediction models Generate hypotheses to improve acquisition/product feeds/ad creatives/channel split/targets, etc. Conduct data studies to uncover insights Write ETL pipelines (data marts, alerts, and predictions) Ask “why” and “what problem are we solving” Requirements Experience in data analysis, experience in marketing analytics Understanding of marketing KPIs, attribution models, and the problems ad platforms solve Knowledge of mathematical statistics and experience applying it Ability to write complex SQL queries Data analysis skills in Python Ability to choose the right evaluation approach — analytics, research, or use of external data Ability to solve non‑trivial problems under incomplete data Attention to detail and ability to see any task through to completion Good english verbal and written communication skills (B2+) Preferred Experience running A/B, geo, and other types of experiments Experience in econometrics We offer Compensation package: base salary and performance-based bonuses Relocation support: full assistance for a smooth relocation for the employees and their family to Lisbon, Portugal Office-first: flexible hours with a possibility to work remotely 52 days per year Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work Before applying for the above position please review our Candidate Privacy Notice here . By responding to the vacancy, you acknowledge that you have read our Privacy notice.

Location: Cape Town, South Africa Job Description: Dedicated Adviser Support Executive Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: Head of Mortgage Customer Success Department: Customer Success Type: Full-time Company Information OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions. Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK. Role Overview We are looking for a highly organised and proactive Dedicated Adviser Support Executive to provide one-to-one support to a Senior Adviser across mortgages, protection and later-life business. This is a varied role combining mortgage administration, application processing, case support and general adviser administration. You will work closely with the Adviser on a daily basis, taking ownership of time-consuming administrative and processing activities so the Adviser can focus on client relationships and providing advice. A key part of the role will be developing a strong understanding of the Adviser's working style, clients and processes and becoming a reliable point of support across their day-to-day workload. Key Responsibilities Mortgage Application & Processing Support Key mortgage applications accurately using lender portals and internal systems Prepare mortgage applications for submission, ensuring all required information has been entered accurately and documentation is in place Work closely with the Adviser when keying more complex applications or where additional information is required Support the Adviser with residential, remortgage and other mortgage applications Check client information, income and supporting documentation before applications are progressed Maintain accurate client and application information across internal systems Complete relevant mortgage administration and internal forms Identify missing information or documentation and follow up where required Case & Client Administration Support with the ongoing administration of mortgage cases Request outstanding documents and information from clients Review documentation such as bank statements, income evidence and budget information against agreed processes Keep internal systems and case notes accurate and up to date Complete routine administrative and case checks Follow up on outstanding actions and ensure important tasks are not missed Communicate professionally with clients and relevant third parties by email and telephone where required Help manage the Adviser's pipeline and keep track of outstanding actions and priorities Later Life & Protection Support Provide administrative support across later-life and protection business Assist with gathering client information, including income and supporting documentation Support with basic data input and case preparation on relevant systems Complete administrative sections of internal, compliance and provider forms Contact providers and Business Development Managers to obtain factual information, criteria and case updates where required Support the Adviser with research and preparation for more complex later-life cases Follow up on outstanding requirements and maintain accurate records Training and guidance will be provided for specialist processes where required. Dedicated Adviser Support Work closely with the Adviser on a one-to-one basis and develop a strong understanding of their preferred way of working. Help organise and prioritise outstanding actions across the Adviser's workload. Monitor the Adviser's diary and upcoming priorities where appropriate. Maintain consistent communication through agreed channels, including email and telephone. Proactively identify administrative tasks that can be completed without requiring Adviser involvement. Help ensure information is organised and readily available when the Adviser needs it. Adapt to the Adviser's working processes while helping develop efficient and consistent ways of working. What We're Looking For We are looking for someone who: Is highly organised, reliable and proactive. Has excellent attention to detail and accuracy. Is comfortable working closely with one Adviser and building a strong one-to-one working relationship. Has excellent written and verbal English communication skills. Can process and organise detailed financial information accurately. Is confident working across multiple systems and lender portals. Can manage several tasks and priorities without losing track of outstanding actions. Is comfortable communicating with clients, lenders, providers and other professional third parties. Takes ownership and follows tasks through to completion. Is adaptable and comfortable learning new processes. Can work independently while recognising when something needs to be escalated. Is patient, methodical and comfortable supporting complex cases. Experience Previous mortgage administration, mortgage processing or financial services experience is highly desirable. A good understanding of the UK mortgage application process would be advantageous. Previous experience keying mortgage applications or using lender portals would be particularly beneficial. Experience using mortgage CRM or financial services systems would be advantageous. Previous experience within later life, equity release or protection would be beneficial but is not essential. Full training will be provided on internal systems and specialist processes where required. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the compa-ny among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.

Ищем самостоятельного Lead Backend Developer, который сможет совмещать сильную техническую экспертизу с управлением backend-командой. Это hands-on роль: около 50% development / 50% technical leadership.