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Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint. You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted. We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance. Responsibilities Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response Build patch management automation with rapid enforcement timelines while maintaining good user experience Design zero touch provisioning that turns a sealed box into a productive machine on day one Support a small number of Linux machines alongside the Mac fleet Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can't resolve You may be a good fit if you Have 8+ years building secure IT systems in complex environments, including leading projects across multiple teams Have managed endpoint fleets of thousands of macOS devices through a modern MDM Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles Go deep on macOS internals such as launchd, configuration profiles, TCC, and system extensions Write Python and shell scripts Write design docs and runbooks so teammates can review and support what you build Strong candidates may also have Have operated an MDM or device management platform as a service, not only consumed one as SaaS Have worked with open source endpoint and device management tooling (Munki, osquery, AutoPkg) Have built automated, progressive rollout systems with promotion gated on telemetry Have experience running infrastructure as code in a public cloud Have working knowledge of Linux administration (packaging, systems, config management) Have used LLMs to automate ops work Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Commercial Manager, Host Kitchens Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Commercial Manager to join our Host Kitchens team. In this hybrid role, you’ll help us cultivate existing relationships with top Host Kitchen Partners that connect restaurant brands with kitchens that have excess capacity all across the UK to bring exciting cuisines and brands to new areas. You'll be focused on driving the growth of this category and reporting directly into the Head of Editions & Host Kitchens. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the U.K. & Ireland team. The U.K. & Ireland are our domestic and most mature markets, where our commercial experts manage relationships with the most exciting restaurants across local regions to drive marketplace performance. Here’s what your day-to-day might look like: Grow restaurant partnerships: Build strong relationships with our Host Kitchen partners through regular face-to-face and remote consultation, ensuring they have the insights, guidance, and support needed to grow. Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth. Lead commercial negotiations: Direct commercial discussions to successfully negotiate and renew high-value partner contracts and terms. Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks. Own category operations: Lead process improvement initiatives that enable the category to grow at scale and manage internal stakeholder reporting. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proven relationship management: Demonstrated experience managing accounts or cultivating impactful business-to-business relationships. Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence business decisions. Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently. Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes. Autonomy and initiative: A self-motivated mindset with the ability to work independently, organise your time effectively, and solve problems proactively while out in the field. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative , and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnic ity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments durin g the recruitment process, you’ ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: San Francisco, CA; New York, NY; Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Language fluency - professional fluency in both Spanish and English - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: LATAM Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Asia Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Location: Remote - Worldwide Workplace: onsite Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.   Director of Technology Operations We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure. We are looking for a Director of Technology Operations to lead that transformation. This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes. You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure. Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated. A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes. The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention. What you will do Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes. Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap. Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy. Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security. Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably. Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures. Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service. Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives. Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems. Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance. Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises. Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation. Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately. Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations. Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function. Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions. Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences. Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization. What we are looking for Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function. Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles. Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant. Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate. Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil. Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams. Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact. Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management. Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service. Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation. Experience working with Security, Risk and Compliance teams and managing technology and operational risks. Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments. Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus. Experience managing budgets, vendors, contracts and technology investments. Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined. Track record of developing leaders and building teams that can operate without constant escalation or executive intervention. Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it. Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership. Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable. How we think about this role We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes. We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate. You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements. You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges. At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen. What success looks like Within the first 6–12 months, we expect to see measurable movement in addition to plans: reduced recurring operational toil; increasing developer and employee self-service; stronger and clearer service ownership; fewer repeated incidents and systemic operational failures; more risk-based and automated change management; improved developer and employee experience; clearer operational and resilience metrics; measurable progress toward a Platform Engineering model; stronger operational resilience and risk management; and Heads and Leads operating with greater autonomy. You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates. Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable. Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Remote - European Region Workplace: hybrid Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.   We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools. The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions. Responsibilities: Design intuitive and efficient user experiences for back-office products and internal tools. Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs. Collaborate closely with product managers, business stakeholders, developers, and other designers. Conduct user research and usability testing with internal users. Identify opportunities to simplify complex workflows and improve operational efficiency. Maintain consistency across products by contributing to and following the design system. Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements. Review implemented solutions to ensure design quality and consistency. Manage multiple design initiatives and priorities in a growing product environment. Requirements: 5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS. A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release. Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions. Figma at system-author level: variables, components, auto layout, clean handoff. Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them. Autonomy in a distributed team and English at B2 or above. Nice to have: Experience designing back-office systems, internal tools, or complex B2B products Experience working with cryptocurrency, blockchain, or fintech products Understanding of crypto-related workflows, terminology, and user needs Experience with data-heavy interfaces, dashboards, tables, and complex workflows Experience working with and contributing to design systems Knowledge of accessibility standards and responsive design principles Why should you choose Coinspaid? You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events   Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We’re looking for a hands-on and proactive HR Manager to support and drive our people operations in Malta. This role will take ownership of key local HR activities including payroll, onboarding, benefits, employee relations, immigration and HR compliance, while ensuring our people processes run accurately and efficiently. This is an ideal opportunity for someone who enjoys working with autonomy and taking ownership. We’re looking for someone who can hit the ground running, bring strong knowledge of the Maltese HR landscape, identify improvements and proactively drive solutions, rather than waiting for direction. What You’ll Be Doing Own and coordinate the monthly Malta payroll process, ensuring accuracy, compliance and timely delivery while partnering with external payroll providers. Manage payroll records, timesheets, benefits and related employee documentation. Act as the key local HR contact for employees, providing guidance on HR policies, benefits, employment matters and general people-related queries. Manage the employee lifecycle, including onboarding, induction, employee changes and offboarding. Manage employee benefits administration and ensure employees have a positive experience throughout their employment. Support and manage work permits, right-to-work checks and immigration processes. Maintain strong working knowledge of Maltese employment law and HR compliance, ensuring local practices remain compliant. Liaise with relevant Maltese authorities and external partners, including the tax authorities and Jobsplus, where required. Support and manage employee relations matters, providing practical and commercially balanced guidance. Maintain and continuously improve local HR policies, procedures, documentation and processes. Support compensation reviews, reporting, audits and other HR compliance requirements. Ensure employee data and HR records are accurate and appropriately maintained across HR systems. Identify opportunities to improve, simplify and automate HR processes, taking ownership of improvements through to implementation. Partner closely with local and global stakeholders to ensure Malta HR operations remain aligned with wider business and People priorities. Support employee engagement, wellbeing and workplace initiatives as required. What We Look For In You 3–5+ years of HR experience, ideally with broad ownership across HR operations, payroll and employee lifecycle activities. Strong hands-on experience managing or coordinating Malta payroll. Strong working knowledge of Maltese employment law, payroll requirements and HR compliance. Experience dealing with relevant local authorities, including identita, Jobsplus and Maltese tax authorities. Experience across onboarding, benefits administration, employee relations, work permits and general HR operations. Comfortable working with HRIS and payroll platforms such as BambooHR, Shireburn, ADP or similar systems. Strong attention to detail and a high level of accuracy, particularly when dealing with payroll and employee data. Strong communication and stakeholder-management skills. Fluent written and spoken English Able to handle confidential and sensitive information with discretion and professionalism. Proactive and solutions-oriented, with the confidence to identify issues and take ownership without waiting for direction. Comfortable operating in a fast-paced environment with a high degree of autonomy. Collaborative and trustworthy, with a strong sense of accountability and ownership. Nice to Haves Experience within fintech, crypto, iGaming, financial services or another fast-growing/regulated industry. Experience improving or implementing HR processes, systems or automation. Exposure to compensation and benefits analysis and pay transparency requirements. Experience working within an international or global organisation. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the Applied AI team at Anthropic, you will be an Applied AI Engineer supporting a dedicated national security mission program. You will be the customer's trusted technical advisor, working closely with their engineering and mission teams as they build and ship new capabilities powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding them through the most cutting-edge implementation patterns for LLMs. Working closely with our Sales, Product, and Engineering teams, you'll guide the customer from technical discovery through successful deployment, much of it on-site in secure environments. You'll combine deep engineering expertise and cyber domain knowledge with customer-facing skills to help the customer unlock the full potential of Claude and move their mission capabilities closer to the frontier, while maintaining our high standards for safety and reliability. Responsibilities Serve as a specialist technical advisor for one or more national security mission programs, from discovery and evaluation through deployment and adoption, coordinating internally across multiple teams to drive customer success Support the customer as they build with Claude Code, the Claude API, and Claude for Enterprise Partner with account executives and Applied AI Architects to translate mission requirements into technical solutions Influence technical architecture decisions and integration into the customer's existing stack by developing customized pilots, prototypes, and evaluation suites Help develop evaluation frameworks to measure Claude's performance for mission-specific use cases Lead hands-on technical workshops and code reviews with customer engineering teams Identify common design patterns and contribute insights back to our Product and Engineering teams Create and deliver technical content, from engineering deep dives to executive briefings Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks Work primarily on-site with the customer's engineering and mission teams in secure government facilities, while maintaining close internal coordination and feedback with Anthropic's Applied AI and Engineering teams Minimum qualifications Active TS/SCI clearance with Polygraph Prior experience working within US intelligence community agencies as a government civilian or cleared contractor 4+ years of experience in technical roles such as Forward Deployed Engineer, Product Engineer, Software Engineer, or Technical Product Manager, with a desire to work closely with customers Strong programming skills with proficiency in Python or TypeScript and experience building production applications Hands-on expertise in one or more of the following domains: Offensive or defensive cyber operations (including vulnerability research, reverse engineering, and ICS/OT security) Cryptography and cryptanalysis Intelligence analysis and ISR (all-source, SIGINT, GEOINT) Mission and weapons systems (command and control, space, electronic warfare, autonomy) CBRN and nonproliferation Accreditation of classified systems (RMF, ATO, cross-domain solutions) Exceptional communication skills to convey technical concepts to diverse stakeholders, from engineers to executives, while maintaining a low ego and collaborative approach Preferred qualifications Production experience with LLMs, including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale Experience deploying and operating software in air-gapped or classified environments Experience designing scalable cloud architectures and integrating with enterprise systems Background in artificial intelligence, machine learning, or data science Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity Passion for advancing safe, beneficial AI systems through creative technical applications Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Philippines; Vietnam; Cambodia FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Payments Specialist (Remote) in APAC region. Responsibilities: Process and monitor client deposits, withdrawals, and transfers making sure they are carried out as per relevant regulations and guidelines Update the CRM and Platform systems with relevant information Communicate with the Back Office Manager if any issues arise Help to perform a timely investigation of any client requests/complaints Assist Onboarding/Support teams in replying to client queries Work with the Compliance and Risk teams on specific client cases when necessary Conciliate with customers and service providers on payment issues via different channels Other ad-hoc duties as per management’s request Candidate Profile: Around 1 year of experience in payments, transactions, or a similar financial operations role Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel) Previous experience communicating with clients is a plus A team player with excellent communication skills Excellent written and spoken English Prior experience in customer support, and particularly in forex, CFDs or the wider financial services industry, will be considered an advantage Willingness to learn and adapt in a fast-paced environment Ability to work rotation shifts Monday - Friday 6:00 AM – 3:00 PM and 7:00 AM – 4:00 PM UTC+8 Why us: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets Initial Interview with HR (30-45 minutes) Interview with your future manager (45-60 minutes)

Location: Serbia; Greece; Romania; Malta; Estonia; Poland Open to candidates across EU / EMEA time zones (UTC+0 to UTC+3) FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Paid Social & Mobile App Growth Manager. You will own two of our biggest growth levers: paid social across web and app, and mobile app growth from install to first-time deposit (FTD). Sitting in the Growth Team (Global Paid Growth), you will set strategy, run a multi-channel budget and decide each month where spend goes, web sign-ups or app installs, based on cost per FTD and return on ad spend (ROAS). You will own the numbers from impression to FTD and beyond. How success is measured Leads and FTDs from paid social (web) and from the app, by source and region. Cost per install, cost per registration and CPA per FTD against target, by region and platform. Install-to-FTD conversion rate. 30 / 90-day ROAS on web and app cohorts. Spend within the approved monthly budget. App store conversion rate (page view to install), keyword rankings and average rating. Responsibilities Strategy and budget Own the paid social and mobile app acquisition strategy, budget and forecast across all target regions. Decide each month how spend splits between web and app objectives, based on cost per FTD, ROAS and install-to-FTD conversion. Manage monthly budget pacing with Marketing Operations, reallocating spend weekly based on CPA, ROAS and cohort quality, and report performance against objectives. Paid social (web and app) Plan, launch and optimise paid campaigns across Meta, TikTok, Snapchat, X, LinkedIn and Reddit, for both web leads and app installs. Own account structure, audiences, bidding and campaign naming across all paid social platforms. Optimise beyond installs and leads to registration, KYC completion and FTD, using value-based and event-based bidding. Run a continuous creative testing programme with the Creative and Content teams: briefs (video, playables, static, store assets), variants, learnings and fatigue tracking. Mobile app acquisition Plan, launch and optimise app install and in-app event campaigns across Apple Search Ads, Google App Campaigns (UAC) and selected programmatic / mobile ad network partners. Source, onboard and manage app networks and agencies, with strict fraud controls. ASO and organic app growth Own App Store and Google Play optimisation: keyword research, metadata, screenshots, preview videos and localisation for priority languages. Run store-listing experiments (Google Play Experiments, Apple Product Page Optimisation) and Custom Product Pages aligned to paid campaigns. Grow ratings and reviews through in-app prompts and review management. Drive web-to-app and cross-channel installs with SEO, Content, CRM and Partnerships (IB/affiliate) teams, including deep links and QR flows. Measurement and attribution Own mobile measurement through our MMP (AppsFlyer): SDK events, deep links, SKAdNetwork / AdAttributionKit, Google Privacy Sandbox for Android, and UTM / tracking-link standards. Keep web (Meta Pixel / Conversions API) and app (MMP) attribution aligned and deduplicated, so paid social results are counted once. Work with Data Engineering on cohort, CAC, LTV, ARPU and ROAS reporting (30- and 90-day) that ties installs and sign-ups to FTD and net deposits. Keep event tracking, postbacks and attribution windows accurate across all partners. Funnel and conversion Partner with Product and Dev on onboarding, KYC and first-deposit flows in the app to lift install-to-FTD conversion. Work with the CRM & Lifecycle manager (Salesforce Marketing Cloud) on push, in-app and email journeys for new app users. Compliance Ensure all ads and app store assets meet the requirements of each regulator (ASIC, CySEC, FSCA and others), platform ad policies for financial products, and Apple / Google app store guidelines, including risk warnings and country restrictions. Out of scope Organic social and community (Discord, Reddit communities, Telegram), owned by the Organic Social & Community Growth Manager. Candidate profile Must have 4+ years in paid acquisition, covering both paid social (Meta, TikTok and at least one other platform) and mobile app user acquisition. Proven experience in online retail trading (FX/CFDs), iGaming or crypto: you understand regulated, high-CPA acquisition, deposit-driven funnels and the ad-platform restrictions these verticals face. Hands-on ownership of a multi-channel paid budget of USD 250k+ a month. Hands-on experience with Apple Search Ads, Google App Campaigns, MetaAds, LinkedIn, X and ASO, with proven results on both App Store and Google Play as well as driving Web/Desktop Leads and FTDs Deep working knowledge of an MMP (AppsFlyer preferred), SKAdNetwork, post-ATT measurement and deep linking, plus Meta Pixel / Conversions API. Strong analytical skills: cohort analysis, LTV modelling, incrementality thinking and ROAS-based budget decisions; comfortable in Excel / Google Sheets and BI dashboards. Experience optimising to down-funnel events (registration, deposit), not just clicks or installs. A track record of running structured creative testing at scale. Fluent English, written and spoken. Nice to have Experience with programmatic and mobile ad networks. Experience with Snapchat, Reddit and other social or new ad channels such as ChatGPT. Knowledge of financial-promotion rules (ASIC, CySEC, FSCA) and Apple / Google policies for financial apps. SQL or BigQuery; familiarity with Salesforce Marketing Cloud. A second language relevant to our key markets (e.g. Spanish, Portuguese, Arabic, Chinese, Thai or Vietnamese). Personal attributes Commercial and numbers-driven: you decide on cost per FTD, not clicks or installs. Comfortable owning a large budget and explaining every euro of it. A fast tester who learns from failures and scales winners quickly. Collaborative with Creative, Product, CRM and Data Engineering. Our offer A welcoming, young and multicultural team with approachable leadership. Real autonomy over a large growth budget, and the chance to contribute to a dynamic business in a growth phase. Support for your ideas and room to put your expertise into the company's best practices. Continuous personal development, a training and development budget, growth with the company and the opportunity to learn from industry leaders. Competitive remuneration, regular salary reviews and performance-based incentive schemes. A vibrant company life: from team activities to global celebrations. Journey to FP Markets Interview with HR Interview with the CMO Interview with the Head of Trading Platform Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Own the design, build and optimisation of automated journeys across all four funnel stages. Manage audience, segmentation, entry and suppression logic.

Location: U.S. (Remote); Remote (Portland, OR); Remote (Seattle, WA); Remote (Denver, CO) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ACCOUNT EXECUTIVE, RURAL MARKETS About the Role As an Account Executive, you’ll be responsible for expanding Clipboard’s presence across rural communities throughout the United States. You’ll identify new opportunities, build relationships with Long-Term Care facility leaders, sign new facility partners, and help them successfully adopt our platform. Most of your prospecting and relationship-building will happen remotely through phone, email, and video. However, success in this role also requires getting into the field. You should expect to travel approximately one week per month to rural communities for in-person facility visits, customer meetings, and local market development. Travel will often involve multiple facility visits across a region and may require overnight stays. Your success will be measured primarily by the revenue generated from new customers, along with your ability to build a strong and sustainable pipeline in the markets you own. WHAT YOU’LL DO - Prospect, pitch, and close new Long-Term Care facility partners through a combination of inside sales and in-person relationship building - Travel approximately one week per month to rural communities for facility visits, customer meetings, and market development - Build relationships with facility administrators, clinical leaders, operators, and other key decision-makers - Create new demand in markets where Clipboard may have limited brand awareness or an early-stage presence - Develop thoughtful travel plans that maximize the number and quality of facility visits within each region - Attend relevant conferences, Clipboard-hosted events, and other industry functions - Develop a deep understanding of the Long-Term Care landscape, our customers’ operational challenges, and the competitive environment - Partner with internal teams to ensure new customers receive an excellent experience and successfully adopt the platform - Maintain accurate pipeline, activity, and opportunity data in our CRM - Own your territory and consistently deliver against new-business revenue goals WHO YOU ARE AND WHAT YOU BRING We’re building a team with a range of experience levels. You may already be an accomplished field seller, or you may be earlier in your career and ready for a role with significant autonomy, travel, and growth potential. You bring: - Strong communication and relationship-building skills across both clinical and business audiences - Comfort initiating conversations, walking into facilities, and building relationships in person - A willingness to travel approximately one week per month, including overnight trips to rural communities - Curiosity, persistence, resourcefulness, and a bias for action - The ability to create opportunities rather than relying solely on inbound interest or an established pipeline - Strong organization and autonomy in managing your schedule, territory, travel, and sales pipeline - Comfort working remotely while remaining highly accountable for your results - Experience in B2B sales, business development, healthcare, staffing, hospitality, or another relationship-driven environment - A valid driver’s license and the ability to meet the transportation requirements associated with regional facility visits Experience selling into Long-Term Care or another healthcare setting is helpful, but it is not required. More important is your ability to learn the industry, earn trust, and consistently generate new business. WHAT WE OFFER - Competitive base salary and uncapped commission - Insurance benefits and 401(k) options - Unlimited PTO and flexible holidays - Reimbursement for approved mileage and business travel expenses - Remote flexibility when you are not traveling - Meaningful ownership over your markets and customer relationships - A clear growth path into senior individual contributor or management roles Please note: We are currently accepting applications only from candidates based in PST/MST. This role requires you to be located in PST (UTC-8) time zone. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: India ABOUT CLICKHOUSE Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. We're on a mission to transform how companies use data. Come be a part of our journey! ABOUT THE TEAM The Managed Postgres team is building ClickHouse's fully managed Postgres service. It gives developers a fast, reliable Postgres that works natively alongside ClickHouse, so one platform covers both transactional and real-time analytical workloads. This is a strategic, high-visibility initiative, and the user experience we build will shape how thousands of developers create, manage, monitor, and scale their databases. ABOUT THE ROLE We're looking for a Full Stack Software Engineer to help build responsive, performant, and elegant interfaces that make complex database operations feel simple. You'll work closely with product, design, and backend engineers, and you'll learn from senior engineers while owning real features from day one. WHAT YOU'LL DO - Turn designs and user requirements into intuitive, high-quality interfaces for the Managed Postgres experience in ClickHouse Cloud. - Build features end-to-end: React and TypeScript on the frontend, plus integration with (and contributions to) backend APIs. - Build data-rich UIs for metrics, diagnostics, backups, replication, and performance insights. - Contribute to click-ui, our open-source design system, and follow frontend best practices: code quality, performance, accessibility, and testing. - Give product and design feedback from a developer's point of view. ABOUT YOU - Experience: 1–4 years in frontend or full-stack development. - Core skills: Solid React, TypeScript, and modern frontend fundamentals (state management, component architecture, data fetching). - Backend exposure: Comfortable working with REST APIs; Node.js, Go, or similar is a plus. - Collaboration: You enjoy working closely with designers and backend engineers across a global team. - Developer empathy: You care about fast, clear, purposeful UIs for technical users. - Ownership: You take initiative, ask good questions, and carry work from idea to delivery. - Growth mindset: You're keen to learn and grow your scope quickly. NICE TO HAVE - Experience with Postgres, SQL, or database tooling - Accessibility (WCAG) knowledge - Data visualization or dashboard experience - Open-source contributions WHY JOIN US - Shape the future of the Postgres user experience inside one of the fastest-growing data platforms. - Real ownership and autonomy from day one. - Learn from experts in databases, distributed systems, and developer experience. - Solve meaningful problems in performance, scale, and usability.   PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Join us at the forefront of AI and cloud-native security as we work to secure one of the most innovative developer platforms in the world. As the Cloud Security Lead, you will shape the cloud and infrastructure security program that protects millions of developers, enables safe AI-assisted development, and ensures organizations can confidently bring our platform into enterprise environments. In this role, you will own cloud security across GCP (primary) and supplemental environments in AWS and Azure, as well as containerized systems, SaaS platforms, and our multi-tenant AI infrastructure. You’ll improve our security posture through strong architecture, posture management, secure-by-default development practices, and close partnership with Engineering, Compliance, Security Architecture, and Platform teams. This is a highly impactful, hands-on leadership role—perfect for someone who wants to solve complex security challenges at scale while influencing product, engineering, and go-to-market teams. WHAT YOU’LL DO: CLOUD SECURITY ENGINEERING - Lead configuration hardening across GCP, with additional oversight of workloads and integrations running in AWS and Azure. - Own and optimize CSPM platforms across multi-cloud environments—establishing configuration baselines, guardrails, and remediation workflows. - Secure critical SaaS platforms, ensuring proper configurations, access controls, and engineering integrations. - Lead infrastructure vulnerability management across multi-cloud systems, containers, registries, and platform services. - Enhance security across containerized and Kubernetes (GKE/EKS/AKS) workloads, including runtime protections, network policies, and workload identity. - Assess secure logging configurations across cloud/SaaS providers, ensuring audit logs, retention, and routing meet monitoring and architecture needs. SECURE DEVELOPMENT & ARCHITECTURE ENABLEMENT - Partner with engineering teams to make services secure by default, embedding security into development workflows, CI/CD pipelines, and cloud-native deployments. CROSS-FUNCTIONAL RESPONSIBILITIES - Collaborate with Security Monitoring, Compliance/GRC, Architecture, DevOps, Platform Engineering, and ML Infrastructure. - Participate in communicating security advisories, best practices, and updates to Replit’s customers. - Support incident investigations as a cloud security subject-matter expert. REQUIRED SKILLS & EXPERIENCE: - 7+ years of experience in cloud engineering, with 3+ years in a senior or lead role. - Hands-on experience with CSPM tools (Wiz, Lacework, Prisma, Orca, SCC, etc.). - Deep expertise in GCP security (IAM, VPC, KMS, GKE, Cloud Logging). - Experience securing and governing SaaS platforms and identity integrations. - Operational experience with infrastructure vulnerability management across cloud and container environments. - Working knowledge of AWS and/or Azure security services and configurations. - Experience with container and Kubernetes security across GKE, EKS, or AKS. - Strong IaC security experience with Terraform, Pulumi, or similar tooling. - Familiarity with compliance standards (SOC 2, ISO 27001, PCI DSS). PREFERRED QUALIFICATIONS: - Experience supporting engineering teams in building secure-first, cloud-native or PaaS environments. - Background securing AI/ML pipelines, model-serving infrastructure, or developer platform services. - Experience in high-growth technology or cloud-native product companies. - Experience with securing AI/agentic systems and sensitive data pipelines. - Automation/scripting with Python. - Relevant certifications (e.g., GCP Professional Cloud Security Engineer, AWS/Azure security certs). WHAT WE VALUE: - Problem-solving mindset — Ability to break down complex security and operational challenges into clear engineering solutions. - Autonomy — Comfortable leading initiatives, collaborating effectively, and driving outcomes with minimal oversight. - Communication excellence — Able to translate deep technical concepts for engineers, executives, and enterprise customers. - Continuous learning — Passion for staying current with AI security, cloud-native advances, and emerging threats. - Automation-first approach — Belief in reducing operational toil and building scalable, self-healing systems. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: UNITED STATES - Remote, CANADA - Remote, LATAM - Remote, EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About MetaMask MetaMask aims to create a thriving engineering organization that supports the well-being of our engineers while empowering them to do work they are proud of and enjoy. We strive for an environment that gives our people high trust and autonomy, while also facilitating collaboration, communication and camaraderie among teams and teammates. We aspire to build a diverse engineering team, inclusive to people from all backgrounds and demographics. It is also of great importance to us that working at MetaMask is an experience that catalyzes career growth and learning. What you’ll do This role is specifically within the Predict team, which is focused on integrating Prediction Markets directly into the MetaMask platform. As a Senior Software Engineer on this team, you will be instrumental in building the core infrastructure and user-facing features that enable millions of users to engage with prediction markets securely and intuitively within their wallet. Designing and implementing the front-end components and user experience for prediction market interactions across MetaMask clients. Developing robust and scalable backend services and APIs to fetch real-time market data, manage user positions, and facilitate transaction signing. Ensuring seamless and secure integration with on-chain prediction market protocols. Optimizing the performance and security of all Predict features, handling real-time data feeds and high-volume transaction throughput. Requirements 3+ years working with mobile-based technologies 3+ years building websites and/or applications Experience with React and React Native Strong knowledge of modern Javascript (ES6/TypeScript/etc.) Familiarity with blockchain fundamentals and Web3 integration Working knowledge of cross platform/browser compatibility Experience working with APIs and middleware services Experience working in an agile development team Experience developing applications with clean code practices, testing, and adherence to coding standards Understanding of web-based security considerations Would be great if you brought this to the role Experience with prediction markets, token trading and/or sports betting Experience with DeFi protocols, especially prediction markets Knowledge of financial products in the digital space Interest in blockchain technologies and Web3 Basic understanding of cryptography principles Experience working in distributed teams Previous experience working in Web3 Familiarity with the Web3 wallet ecosystem Experience with performance optimization Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $156,884 — $220,520 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: United Kingdom (Remote); Ireland (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a Senior Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology. You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc). What You'll Do - Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives. - Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security. - Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders. - Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls. - Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines. - Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads. - Provide structured feedback to Product and Engineering on feature gaps and market needs. - Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security. - Support channel and technology partners with technical enablement. - Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc. - Listen deeply and perceive feedback as an opportunity to improve. - Demonstrate a high level of empathy, resilience, and humility. What You'll Bring - 5+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role. - Experience with using/configuring/debugging Linux machines and network issues. - Strong understanding and experience with Kubernetes, including hands-on troubleshooting. - Strong knowledge of at least one cloud computing platform - Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles). - Advanced understanding of identity security and modern Zero Trust security approaches. - Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools - Strong understanding of system architecture, provisioning, and administration - Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements. - Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues - Ability to engage both technical and executive stakeholders with credibility and clarity. - Strong presentation, demo, and white-boarding skills. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/