ОБЗОР КОМПАНИИ И ПРОДУКТА
Компания развивает собственную инфраструктуру для работы с цифровыми активами и фиатными платежами. В продукт входят OTC-платформа, веб-кабинет и мобильное приложение.
ТРЕБОВАНИЯ К КАНДИДАТУ
• 5+ лет опыта в продакт-менеджменте в FinTech, Crypto, Trading или Payments;
• Опыт запуска продуктов в регулируемой среде и понимание compliance-требований;
• Практический опыт использования AI-инструментов в работе;
• Опыт в TradFi и понимание OTC, custody или инфраструктуры цифровых активов;
• Внимание к деталям, данным, нестандартным сценариям и сложным продуктовым кейсам;
• Грамотный устный и письменный русский, английский язык от В2.
УСЛОВИЯ
• Удаленный формат работы с возможностью последующей релокации в ОАЭ;
• Небольшая senior-команда, высокая степень самостоятельности и минимум бюрократии;
• Возможность участвовать в создании регулируемой криптоинфраструктуры для международного рынка.
Location: United States
What the Role Is
This is a new role that owns integrated go-to-market strategy for every Wishlist moment: feature launches, seasonal pushes, and campaign activity tied to Registry/Wishlist. You’ll own user research, market sizing, and journey mapping, becoming the expert on the wishlist user. You'll direct the editorial and content work needed to bring each plan to life. You report to the Director, Customer Marketing, and hand finished plans straight to Brand & Creative, Growth channels, and Corporate Communications for execution, reporting on progress, and iterating to drive wishlist adoption and growth. This role exists because Wishlist is a core feature driving LTV growth, and needs a single owner focused on the user journey, threading strategy through to execution. This role will create a single point of partnership across product and marketing to enable faster and more cohesive go to market ways of working.
Who You Are
You have worked in an Integrated Marketing role in a Senior role, leading through influence with proven success. - this is an IC role, requiring deep cross functional partnership to succeed.
User focused: Have taken UX, analytics and custom research and built a marketing strategy for a product that appeals to this specific customer.
Consumer marketing experience at scale: you've built plans that work across email, push, SMS, paid, and site at once, not owned a single channel.
Product marketing background: you can turn a feature roadmap into a customer story and a sequencing plan without much hand-holding
A specific track record of driving business growth through cross-functional partnership- you can point to what you built and what it moved
Comfortable directing editorial and content work without owning the creative function; you know what story needs telling and can brief it clearly
Genuinely energized by ambiguity and lead with curiosity. There's no formal brief in this model, you build the plan from what you learn inside the squad
You naturally reach for AI in your work. At Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
You can lead through influence.
How You Will Make An Impact
You will become the expert on the Babylist Wishlist user, understand motivations, needs, and wants inside and out of the product.
Build the integrated GTM strategy for every Wishlist moment, in lockstep with the product squad's roadmap
Direct editorial and content needs for Wishlist, briefing Brand & Creative and Content/Social directly
Demonstrate a level of competency on what good creative looks like and how to measure its success.
Create the internal playbook for this user and product, including competitive analysis, market opportunity and sizing and what good will look like in our marketing.
Hand finished GTM plans straight to execution centers; Brand & Creative, Growth channels, Corporate Communications, and keep each moving in parallel
Own the customer marketing value proposition for Wishlist across every channel it touches
Drive measurable growth in Wishlist adoption, you're accountable for the number, not just the campaign activity around it
Report progress and blockers directly to the Sr. Director, Customer Marketing
Why This Role
You're one of the first two hires into a brand-new model. Integrated Marketing didn't exist here before, so you're defining what good looks like, not inheriting a process.
Wishlist is one of Babylist's highest-leverage customer journeys, and this is a huge opportunity to shape the growth of this product.
You'll work inside the product squad itself, not downstream of it and your plan shapes the roadmap instead of reacting to it.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$143,800 to $191,700 + target 20% annual bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Задачи:
— Управление удержанием и ростом расширения среди активных организаций, включая средний объем обработки (APV) и годовой регулярный доход (ARR) на активного клиента.
— Разработка стратегии кросс-продуктового принятия возможностей организации.
— Создание дорожной карты удержания и расширения на 6–12 месяцев и до 2027 года.
— Ведение качественного и количественного pipeline исследований.
— Выявление сигналов оттока и возможностей для расширения.
— Разработка и валидация концепций перед их реализацией.
— Инициирование и координация межфункциональных программ удержания и монетизации.
— Определение и приоритизация устранения блокеров принятия.
— Принятие решений о масштабировании, итерации или прекращении инициатив на основе результатов.
— Определение ключевых метрик (North Star) и дерева метрик для удержания, принятия и монетизации.
Что делать:
— Определять стратегию удержания и расширения, переводя цели в приоритетную дорожную карту на 6–12 месяцев.
— Вести структурированные исследования через интервью с клиентами, анализ поведения и воронок для диагностики блокеров принятия.
— Владеть инициативами по принятию и расширению продукта, определять и приоритизировать межфункциональные инициативы.
— Руководить программами удержания и расширения в сотрудничестве с PMM, CSM, GTM и продуктовой командой.
— Измерять результаты и обеспечивать ответственность, принимая решения на основе метрик.
— Использовать AI/ML для сегментации, прогнозирования оттока и персонализации в партнерстве с командами данных и инженерии.
Требования:
— Опыт работы в управлении продуктом 5+ лет, предпочтительно в B2B SaaS, удержании, монетизации, росте или жизненном цикле клиента.
— Опыт работы на уровне Senior+ с широким влиянием.
— Сильные аналитические и проблемно-решающие навыки для выявления коренных причин проблем с принятием и оттоком.
— Умение разрабатывать и реализовывать межфункциональные инициативы роста.
— Опыт проведения исследований: интервью с клиентами, анализ поведения и воронок, генерация гипотез.
— Опыт работы с жизненным циклом клиента, удержанием, активацией или расширением.
— Способность оценивать возможности и приоритизировать инициативы по бизнес-эффекту.
— Опыт сотрудничества с командами Customer Success, GTM, PMM и продуктом.
— Комфорт в работе с продуктами, использующими AI/ML или персонализацию на основе данных.
— Сильные навыки управления заинтересованными сторонами и влияния.
— Свободное владение английским языком (C1+).
Условия:
— Работа удалённо.
— Зарплата в евро, брутто, от 5600 до 6100 € в месяц, окончательная сумма зависит от опыта и квалификации.
— Частная медицинская страховка для сотрудника и семьи.
— 22 оплачиваемых дня отпуска в году.
— До 14 оплачиваемых государственных праздников.
— 5 оплачиваемых дней больничного.
— Курсы английского языка.
— Профессиональное образование.
— Абонемент в спортзал или бассейн.
— Помощь с оборудованием для домашнего офиса.
— Оплата коворкинга.
— Ежемесячная компенсация 50 € на интернет и мобильную связь.
Задачи:
— Обеспечивать точное и своевременное выставление счетов в системе биллинга.
— Поддерживать данные по биллингу с высоким уровнем точности и согласованности.
— Взаимодействовать с клиентами по вопросам счетов, платежей и запросов по биллингу.
— Сотрудничать с командой Customer Operations для решения вопросов клиентов, связанных с биллингом.
— Контролировать дебиторскую задолженность и следить за просроченными платежами.
— Готовить регулярные отчеты по биллингу и финансам для поддержки внутренних процессов.
— Вносить вклад в постоянное улучшение процедур и рабочих процессов биллинга совместно с финансовой и операционной командами.
Требования:
— Внимание к деталям: точность и аккуратность в работе с финансовыми и биллинговыми данными.
— Ответственность и настойчивость: способность управлять повторяющимися операционными задачами и стабильно выполнять их вовремя.
— Навыки коммуникации: четкое и эффективное взаимодействие с клиентами и внутренними командами.
— Ориентация на решение проблем: проактивный подход к устранению расхождений в биллинге и улучшению процессов.
— Умение работать в команде: надежность и ориентация на сотрудничество в кросс-функциональной среде.
Условия:
— Удаленная работа с гибким графиком без обязательных офисных дней и контроля посещаемости.
— Возможность работать из любого удобного места.
— Дополнительные выходные: день рождения как выходной, 10 личных дней в году, 7 больничных без справок, дополнительные выходные на Рождество и Новый год.
— Конкурентная и прозрачная оплата, ориентированная на рынок.
— Международная команда и клиенты по всему миру.
— Поддержка профессионального роста, обучение и участие в профильных мероприятиях.
— Финансовые бонусы при важных жизненных событиях (брак, рождение ребенка).
— Командные оффсайты с покрытием всех расходов.
— Обеспечение необходимыми инструментами и оборудованием для работы.
— Культура открытости, доброжелательности и уважения к индивидуальности.
Этапы найма: скрининг рекрутера, интервью с менеджерами, финальное интервью.
Sumsub — работодатель, поддерживающий разнообразие и инклюзивность, приветствующий кандидатов с разным опытом и из разных культур.
Location: Berlin, Germany; Cologne, Germany; Frankfurt am Main, Germany; Hamburg, Germany; Munich, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Senior Sales Regional Enterprise Manager
At Wolt, we create technology that brings local communities, merchants and customers closer together. What started with restaurant delivery has grown into a broader local commerce platform, helping customers discover and access more of what their cities have to offer.
As our Retail business continues to grow, we’re looking for a
Senior Sales Regional Enterprise Manager
to expand our selection of high-value regional retail partners. You’ll join our Sales team and take ownership of some of the most important regional acquisition opportunities across priority retail verticals, helping shape what customers can find on Wolt in their cities.
This role can be based in Berlin, Cologne, Frankfurt, Hamburg or Munich .
What you’ll be doing
In this role, you’ll own the acquisition and development of high-value regional Enterprise retail partners in Germany, from identifying and engaging the right prospects through commercial negotiations, signing and initial rollout. You’ll combine strong commercial execution with a strategic view on which partners can have the greatest impact on Wolt’s selection, coverage and long-term growth.
Day-to-day in this role you’ll:
Own the end-to-end sales cycle for regional Enterprise retail opportunities, from prospecting and qualification through negotiation, contracting and signing.
Build and manage a high-quality pipeline of larger regional retailers and multi-location partners across priority verticals such as grocery, convenience, pet, pharmacy and beauty.
Develop a deep understanding of prospective partners’ businesses and create compelling commercial propositions that demonstrate the value of partnering with Wolt.
Lead complex commercial negotiations, balancing partner needs with sustainable economics and Wolt’s long-term business objectives.
Build strong relationships with senior decision-makers and act as a trusted commercial partner throughout the sales process.
Work closely with internal teams including Operations, Account Management, Finance, Legal, Marketing and Product to structure partnerships and enable successful launches.
Take ownership beyond the signature, ensuring a strong handover and initial rollout so that newly acquired partners can successfully go live and scale.
Use market insights, pipeline data and commercial learnings to identify opportunities, prioritize the highest-impact accounts and continuously improve our regional Enterprise sales approach.
Contribute to sharing best practices and raising the bar for Enterprise sales execution across the wider team.
Our humble expectations
You have significant experience in B2B sales, business development or strategic partnerships, ideally working with Enterprise or other complex, multi-stakeholder customers.
You have a strong track record of independently managing and closing complex commercial opportunities from initial outreach through contract signature.
You’re an excellent negotiator and understand how to build partnerships that create sustainable value for both sides.
You’re comfortable engaging and influencing senior stakeholders, both externally and across cross-functional internal teams.
You combine a hands-on, results-oriented sales mindset with strong commercial judgment and the ability to prioritize opportunities based on their strategic impact.
You’re highly structured and comfortable managing multiple opportunities and stakeholders simultaneously while maintaining strong attention to detail.
You’re comfortable working with data and commercial metrics to evaluate opportunities, build business cases and inform decisions.
You communicate clearly and persuasively and are fluent in German and English.
What we offer
This is an opportunity to play a meaningful role in the next phase of Wolt’s Retail growth. You’ll have direct ownership of high-impact regional partnerships and the autonomy to take opportunities from first conversation all the way through to launch.
You’ll work at the intersection of sales, strategy and operations, collaborating with experienced colleagues across Wolt while building relationships with some of the most important retailers in the market. The role offers substantial commercial ownership and exposure while giving you the opportunity to develop further in Enterprise sales and contribute to how we scale our Retail business.
You’ll also join a fast-moving international environment where good ideas can quickly turn into action, with the tools, support and trust to take ownership of your work and make a visible impact.
Next steps
If this sounds like an opportunity you’d be excited about, we’d love to hear from you.
After you apply, our Talent Acquisition team will review your application and get in touch with selected candidates for an initial conversation. The process will typically include interviews with the hiring team and relevant stakeholders, giving you the opportunity to learn more about the role, team and business while we get to know your experience and approach.
Depending on the role and location, the process may also include a practical case or commercial exercise. We’ll share the exact interview steps and expectations with you as you progress through the process.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Ukraine; Poland; Spain; Portugal; Germany; Romania
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
And now we are looking for a
Engineering Manager, Applied AI & Machine Learning Engineering
to join us as part of our team.
About Role
PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others.
As an Engineering Manager, AI/ML, you will support a cross-functional team of MLE and MLOps engineers working across several AI/ML initiatives.
Your primary focus will be resource planning, execution, and people management. You will work closely with project leads, technical leads, functional managers, and product partners to ensure projects are appropriately staffed, plans are realistic, risks are visible, and teams can deliver effectively.
You will manage capacity and resource allocation across multiple projects, help coordinate dependencies and priorities, and provide stakeholders with a clear view of delivery progress. Project and technical leads will continue to own product direction and technical decisions.
You will also support the career growth and performance of team members. This includes gathering feedback, coaching employees, creating development plans, and contributing to performance, promotion, and compensation reviews.
You should have enough AI/ML experience to understand the work, communicate effectively with engineers, and identify technical delivery risks. However, this is not expected to be a hands-on engineering or architecture role.
Our Tech Stack & Focus Areas
Generative AI & LLMs: Develop and maintain LLM-based solutions for generative features.
Classic ML Models: Develop and maintain predictive and classification models for financial data
Vector Databases: Implementing efficient storage and retrieval systems for high-dimensional data embeddings.
Embeddings: Developing hybrid models to extract insights from diverse data sources.
High-Volume Data Management: Engineering systems capable of handling massive, real-time data streams.
Work Environment
Flexible schedule with participation in team ceremonies and cross-functional collaboration. Time zone: Europe/Kyiv.
As a qualified expert, You will:
Manage resource allocation and capacity planning across multiple AI/ML projects and operational commitments
Partner with project and technical leads to create realistic delivery plans, milestones, and staffing models
Maintain a clear view of project progress, dependencies, risks, and resource constraints
Help resolve delivery blockers, priority conflicts, and cross-team dependencies
Facilitate quarterly and ongoing planning across MLEs and MLOps teams
Provide clear delivery and staffing updates to functional managers and other stakeholders
Manage and coach engineers through regular one-to-one meetings and career discussions
Gather and synthesize feedback from project leads, technical leads, and cross-functional partners
Create development plans and support performance, promotion, and compensation review processes
Identify team capability gaps and contribute to hiring, onboarding, retention, and workforce planning
Foster an inclusive, collaborative, and high-performing team environment
Apply Agile, Lean, and Fast-Flow practices to improve team effectiveness and delivery predictability
We’re looking for you if you have
At least three years of experience in software engineering, AI/ML, or a related field
At least three years of experience in people management, engineering management, or technical program leadership
Working knowledge of AI/ML modeling, systems and the development lifecycle
Experience managing multiple technical projects with shared resources and cross-team dependencies
Strong skills in capacity planning, resource allocation, project execution, risk management, and stakeholder communication
Experience supporting the performance and career development of technical employees
Ability to understand technical discussions and work effectively with MLE and MLOps teams
Experience working with distributed or geographically dispersed teams
English — Upper Intermediate or higher; Ukrainian — fluent
Bonus points
Experience managing or supporting MLE and MLOps teams
Experience working in a matrix organization with separate people, project, product, and technical leadership roles
Experience with planning or allocating engineers across multiple projects
Familiarity with production ML, generative AI, semantic search, summarization, prediction, or similar capabilities
Familiarity with technologies such as Kubernetes, Docker, Kafka, Airflow, Snowflake, and cloud platforms
Experience conducting performance reviews and building employee development plans
Experience working with staffing partners, contractors, or blended internal and external teams
Experience in fintech, SaaS, market data, or another data-intensive industry
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview Steps:
Interview with the recruiter
EM & HRBP Interview
Technical Interview
Final сlient Interview.
Location: South Africa; Philippines; Morocco; Colombia; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
About the company
Our client is a results-driven digital marketing agency specifically focused on empowering the skilled trades and home services sectors across North America. The team specializes in bridging the gap between traditional craftsmanship and modern technology by providing comprehensive lead generation, search engine optimization, and custom web development strategies. By focusing on industries like construction, HVAC, plumbing, and electrical, they help local businesses scale their operations and dominate their specific regional markets through high-impact, data-backed advertising.
Job Summary
We are looking for a high-energy, strategically-minded Project and Growth Manager to bridge the gap between ambitious blue-collar business owners and our expert delivery team. In this role, you aren’t just a task manager; you are a marketing consultant and a trusted partner. You will own a "pod" of client accounts, ensuring every SEO campaign, lead-gen strategy, and web build ships on time and delivers measurable ROI. If you thrive on taking ownership, solving complex problems before they escalate, and identifying new ways to help small businesses grow, this is your opportunity to make a massive impact in a fast-paced agency environment.
Key Responsibilities
Pod Ownership: Manage the day-to-day success and retention of a dedicated portfolio of clients.
Client Translation: Act as the primary bridge between clients and the delivery team, translating business goals into clear, actionable briefs for specialists.
Onboarding & Relationship Management: Lead a smooth, confidence-building onboarding process for new clients and maintain proactive, responsive communication as their main point of contact.
Project Oversight: Manage timelines and workflows within ClickUp to ensure all work meets high quality standards and is delivered on schedule.
Marketing Consultancy: Advise clients across the full digital spectrum, including SEO, Google & Meta Ads, web design, social media, and branding.
Growth & Reporting: Analyze performance data to track wins, report results in plain language, and identify upsell opportunities that align with client growth goals.
Requirements
Agency Experience: 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment.
Digital Marketing Fluency: A strong working knowledge of SEO, paid lead generation (Google & Meta), web design, and social media management.
Tool Proficiency: Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking.
Communication Mastery: Fluent, native-level spoken and written English with the ability to lead confident, high-stakes video calls with North American business owners.
Consultative Instincts: The ability to look past a task list and identify what will actually move the needle for a client’s bottom line.
Organizational Excellence: Naturally organized with the ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus.
Nice-to-Haves
Industry Context: Prior experience working with or for the trades / blue-collar industries.
Technical Depth: Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture.
Sales Background: Previous experience in sales or business development to help facilitate account expansion.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Yerevan, Armenia
Description:
Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units.
Responsibilities:
Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps)
Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory
Prepare and distribute progress reports (in and out of regular delivery periods)
Manage risks and issues within the team and across different business units
Correct deviations from plans, re-plan, and re-define if and when required
Perform forward delivery planning for assigned projects/products
Assist in team development while holding teams accountable for their commitments, removing blockers to their work
Leverage organizational resources to improve capacity for project/product work
Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management
Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance
Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management
Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company
Requirements:
Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment
A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams
Prior experience with Lean/Agile methodologies with enterprise-level software development projects
Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers
Balanced business/technical background
BA or BS or equivalent experience is required; MA or MS is a plus
Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders
Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools)
Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Location: Haradh, Saudi Arabia; Dhahran, Saudi Arabia
Eram Talent
is actively seeking a highly skilled
Construction Manager
on behalf of a prestigious client operating in the Saudi Arabian oil and gas sector.
Our client requires a seasoned leader to oversee critical construction phases on major Saudi Aramco projects. The ideal candidate will bring a robust background in civil construction and mechanical/equipment installation works, coupled with a proven ability to manage both local and international subcontractors effectively.
Candidates bringing successful execution experience in
Saudi Aramco Gas Oil Separation Plant (GOSP)
projects will be highly prioritized for this role.
Key Responsibilities
Project Execution & Site Management:
* Direct and oversee all daily construction activities on the client’s site, focusing heavily on civil engineering and installation works.
Ensure all construction phases are completed on schedule, within budget, and in strict compliance with Saudi Aramco Engineering Standards (SAES).
Subcontractor Management:
* Actively manage, evaluate, and coordinate with a diverse network of international and local subcontractors on behalf of the client.
Ensure subcontractors are fully aligned with project deliverables, schedules, and stringent safety mandates.
Quality & Safety Assurance:
* Champion a zero-incident safety culture, ensuring total compliance with Saudi Aramco’s safety protocols (e.g., work permit systems, GI requirements).
Collaborate with QA/QC teams to guarantee that all civil and installation works pass client inspections and meet all contractual quality benchmarks.
Planning & Reporting:
* Review and approve construction methodologies, project schedules, and resource allocation plans.
Provide regular, detailed progress reports to the project leadership and client representatives, mitigating risks and resolving site bottlenecks promptly.
Requirements
Education:
Bachelor’s Degree in Civil Engineering, Construction Management, Mechanical Engineering, or a closely related discipline.
Aramco Experience:
Extensive, verifiable experience working directly on Saudi Aramco projects as a Construction Manager or in a senior site leadership capacity.
Technical Expertise:
Solid, hands-on experience managing heavy civil works and complex installation phases in the oil & gas or heavy industrial sectors.
Subcontractor Leadership:
Proven track record of successfully integrating, managing, and driving performance from a mixed portfolio of subcontractors.
Knowledge:
Deep understanding of Saudi Aramco standards, procedures, and safety regulations.
Priority Qualifications:
GOSP Experience:
Candidates with a successful track record in the execution and delivery of
Saudi Aramco Gas Oil Separation projects
will be given absolute priority during the shortlisting process.
Certifications:
PMP, OSHA, or specific Aramco approvals (e.g., a previously approved Aramco SAP number) are a distinct advantage.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Product Manager
Waterloo, ON
Build what’s next for players.
We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment.
We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies.
We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences.
In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration.
You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked.
Responsibilities
Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences.
Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation.
Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development.
Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria.
Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning.
Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team.
Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality.
Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched.
Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours.
Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases.
Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative.
Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy.
Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders.
Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership.
Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews.
Requirements
5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences.
Bachelor's Degree or equivalent practical experience.
Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration.
Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs.
Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance.
Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses.
Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria.
Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans.
Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability.
Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment.
Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration.
Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences.
Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment.
Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality.
Bonus
Experience building social, community, communications, or network-driven consumer products.
Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category.
Deep knowledge of player behaviours, gaming culture, online communities, and industry trends.
Experience as a founding, first, or sole product manager on an early-stage product team.
Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations.
Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects.
Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools.
Experience building scalable and localized consumer experiences for diverse international markets.
Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations.
Experience launching a new consumer product through private testing, beta, soft launch, and broader market release.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$124,100
—
$174,100 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP
- Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions.
- Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads.
- Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints.
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction.
- Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes.
AI ADOPTION & IMPLEMENTATION LEADERSHIP
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling.
- Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments.
- Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations.
- Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces.
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value.
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships.
CUSTOMER ADVOCACY & PRODUCT INFLUENCE
- Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs.
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI.
- Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices.
- Share customer insights to inform Cohere’s regional go-to-market strategy and positioning.
- Represent Cohere at regional business forums, industry events, and enterprise roundtables.
YOU MAY BE A GOOD FIT IF
REQUIRED EXPERIENCE
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts.
- At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology.
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines.
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments.
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs.
- Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions.
- Fluent Arabic and English language proficiency—essential for working across regional markets.
- Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes.
REGIONAL EXPERTISE
- Understanding of the UAE business environment: free zones, mainland companies, and multinational operations.
- Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks.
- Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai.
- Experience with regional cloud strategies and security frameworks.
NICE TO HAVE
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations.
- Experience with UAE enterprise digital transformation initiatives.
- Direct experience with regional defense, financial services, or healthcare sectors.
- Background in management consulting, systems integration, or digital transformation consulting for regional clients.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for an Assistant Vice President to join its Fund Finance Private Equity team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely with other team members, vendors, management, and clients on a variety of accounting and reporting processes. This role will report to the Vice President, Fund Finance Private Equity.
Responsibilities
Work with third-party administrators to ensure all quarterly valuations are completed in a timely manner, general ledger entries are accurate, and investments are valued in accordance with fair value market principles.
Review fund expenses and accruals and compare them to annual budgets to identify outliers and propose adjustments as necessary.
Review investor allocations to confirm profits, losses, and fees are calculated in accordance with the partnership operating agreements. Approve investor capital account statements on a quarterly basis.
Review and approve quarterly management fee and trailer calculations.
Determine review of third-party administrator’s preparation and coordination of investor capital calls and distributions, in coordination with the third-party administrator, including investor allocation calculations and call and distribution notices.
Reconcile accounting data between iCapital and third-party administrator, using automated tools and applications. Coordinate with internal and/or external parties to resolve discrepancies.
Liaise with underlying fund managers when required.
Handle ad hoc requests.
Monitor fund’s compliance with the partnership operating agreement terms.
Review of the preparation of annual fund financial statements in accordance with US GAAP.
Qualifications
Bachelor’s degree in accounting or finance
6-10+ years of financial services or Asset Management accounting and operations experience. Alternative Investments Fund Administration and Operations is a plus
Advanced degree and/or credentials, or progress towards, such as MBA, CPA, CFA, or CAIA Designation is a plus
Passion for the application of innovative technology
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
High level of integrity
Willingness to learn new topics and work in an evolving business environment
Organized and detail oriented with big picture capability
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Mexico City; Lima; Asunción; Uruguay; Buenos Aires; Sucre; Panama; San José; puerto rico; Bogotá; San Salvador; lisbon; Greater Toronto Area, Canada; Santiago
Workplace: remote
IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion.
IDT is looking for a hands-on Mobile Paid Media/Growth Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
* The interview process will be conducted in English.
What You'll Do:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ years managing paid campaigns in a UA, performance marketing or growth role.
B2C + App acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English, written and spoken.
Nice to have:
Experience working with Tableau.
Experience with fintech, remittance, or financial apps.
Familiarity with MMPs.
Experience with additional paid channels, such as Google Ads, DSPs, Reddit, and others, is a plus.
Basic understanding of ASO (App Store Optimization) and its role in driving organic and paid app growth is a plus.
Working knowledge of AI tools for marketing (creative, copy, analysis, or workflow automation).
Experience with influencer marketing.
What we offer:
100% Remote work opportunity for the
Latam region
!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Please attach CV in English.
The interview process will be conducted in English.
Only accepting applicants from LATAM.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed.
The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem.
What Success Looks Like
In 3 months
Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship
Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners
In 6 months
Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early
Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident
Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum
Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities
Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat
Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts
In 12 months
Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof
Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones
Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status
Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process
Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes
Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates
What You'll Be Doing
Customer Relationship & Trust
Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement.
Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps.
Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust.
Prepare accurate, client-ready documentation and materials that support transparent communication.
Account Health & Governance
Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio.
Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps.
Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account.
Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program.
Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process.
Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently.
Maintain project and account momentum through consistent follow-through and clear ownership of open items.
Drive accountability for commitments by managing dependencies and communicating progress across all workstreams.
Implementation & Data Connector Project Management
Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live.
Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations.
Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability.
Cross-Functional Coordination
Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client.
Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early.
Ensure project team collaboration and escalate promptly if a workstream is tracking behind.
Value Realization & Continuous Improvement
Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency.
Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects.
Connect delivery and account activities to the customer's broader adoption and value-realization goals.
Coaching & Knowledge Sharing
Share lessons learned and best practices from client engagements with peers and newer team members.
Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team.
AI & Technology Fluency
Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation.
Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices.
What You'll Bring
Bachelor's degree in a related field.
At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience.
In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk.
Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner.
Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management.
Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules.
Would Love for You to Have
Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders.
Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies.
Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly.
Strong problem-solving, interpersonal, and organizational skills.
A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams.
Experience coaching or informally mentoring less experienced teammates.
What You'll Get
Competitive compensation and strong benefits, including Flexible Time Off
Employee-driven programs and initiatives for personal and professional development.
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Sydney, Australia | Remote-Friendly, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Australia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organisations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local councils, state government ministers and agencies, regional development organisations, community groups, civic leaders, educational institutions, and workforce partners in the data centre markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable donations, community investment, and economic development commitments in your markets, including managing not for profit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local council or state government, or a closely related field
Direct experience working for or engaging with local councils, both elected councillors and council staff, and state governments on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Australia or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data centre, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and planning approval processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organisations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US, Pacific Northwest
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We're looking for a Partner Manager to join our growing team and help build out our channel partner ecosystem in the United States. This is a great opportunity for a partner management professional with a few years of hands-on experience who's ready to take on more ownership, work closely with senior leadership, and grow their career in a fast-moving, high-growth environment.
What You Will Do:
Channel Development:
Identify, recruit, and onboard new channel partners to expand MinIO's market presence.
Nurture and develop existing channel relationships for mutual growth and success.
Grow Partner-led opportunity Pipeline & achieve Partner Attached ARR targets.
Strategic Planning:
Collaborate with internal teams to align channel strategies with overall business objectives.
Develop and implement strategic plans to drive joint marketing, sales, and product initiatives with channel partners.
Partner Enablement:
Provide training and resources to channel partners to enhance their understanding of MinIO's solutions and optimize their sales capabilities.
Collaborate with partners on go-to-market strategies and co-selling opportunities.
Performance Analysis:
Track key performance indicators (KPIs) to measure the success of channel partnerships.
Analyze data and feedback to identify areas for improvement and optimize partner performance.
Maintain an accurate pipeline and forecast of your partner’s MinIO business opportunities.
Collaboration and Communication:
Foster open lines of communication between MinIO and channel partners to ensure a seamless and productive relationship.
Coordinate cross-functional teams to address partner needs and resolve any issues promptly
Close collaboration with the Sales & customer-facing team to drive Partner-attached opportunities to closure.
Your Skills and Experience:
Bachelor's degree in Business, Engineering, Marketing, or a related field.
5+ years of proven experience in channel partner management, within the technology and storage industry with deep experience in software defined services
Deep understanding of the US market and channel dynamics.
Excellent communication and interpersonal skills.
Strong analytical and strategic thinking abilities.
Ability to work collaboratively in a fast-paced and dynamic environment.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Alberta, CAN | Remote-Friendly, Canada
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Canada to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets.
Key responsibilities
Build and maintain trusted, sustained relationships with municipal governments, both elected and unelected, provincial ministers and agencies, economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the data centre markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, municipal or provincial government, or a closely related field
Direct experience working for or engaging with municipal governments, both elected councils and administration, and provincial government on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Alberta, Canada or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data centre, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and development permitting processes at the municipal and provincial level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Team Description
The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most.
Summary
As a Senior Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on strategic accounts, mentor peers, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention.
WHAT WE’RE LOOKING FOR
- 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment.
- Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey.
- Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value.
- Experience driving customer adoption, expansion, or renewal through proactive technical engagement.
- Strong understanding of modern security frameworks SOC 2, ISO 27001, and GDPR) and identity protocols (e.g. SSO-SAML/OIDC, SCIM).
- Advanced real-world experience with various SaaS products and cloud-based infrastructure, Docker, Kubernetes, and command-line interfaces to name a few.
- Previously working in or adjacent experience to the DevOps space.
- Experience working directly with scripting/automation or software development.
- The ability to take on new technologies with the challenges they bring and quickly become a subject matter expert for the rest of your team.
- Ability to work independently in a remote-first environment, while collaborating cross-functionally.
- Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps.
- Experience mentoring peers, shaping enablement, and improving customer lifecycle processes.
- Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus.
What You Can Expect
- Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts, ensuring customers are set up for long-term success.
- Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value.
- Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem.
- Represent the customer voice internally by sharing feedback with Product, Marketing, and Support.
- Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact.
- Mentor junior team members, contribute to enablement, and shape scalable processes.
- Act as an escalation point for complex technical challenges and strategic accounts.
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
Success looks like:
- Customers achieving full technical implementation within target timelines.
- Increased adoption of integrations (EPM (SSO, SCIM), EPM Dev Tools, SaaS Manager, Device Trust, Privileged Access).
- Positive customer feedback and renewal growth driven by proactive technical guidance.
- Mentoring peers and helping mature TAM processes for scale.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
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