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Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English. Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations. Please submit at least two writing samples, so we can get a feel of your writing style and approach. You must have: Excellent writing skills Native-level English (or C1 minimum) 2+ years of experience writing B2B content Technical writing experience preferred Good research skills An ability to understand complex terminology Experience writing for different industries and clients (preferred) Great attention to detail If you are: Passionate about writing Creative Interested in tech Eager to learn An independent worker Highly organized Agile and proactive Solutions-oriented A team player Able to work EST hours We’d like to hear from you!

Location: Estonia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English. Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations. Please submit at least two writing samples, so we can get a feel of your writing style and approach. You must have: Excellent writing skills Native-level English (or C1 minimum) 2+ years of experience writing B2B content Technical writing experience preferred Good research skills An ability to understand complex terminology Experience writing for different industries and clients (preferred) Great attention to detail If you are: Passionate about writing Creative Interested in tech Eager to learn An independent worker Highly organized Agile and proactive Solutions-oriented A team player Able to work EST hours We’d like to hear from you!

Location: Azerbaijan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English. Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations. Please submit at least two writing samples, so we can get a feel of your writing style and approach. You must have: Excellent writing skills Native-level English (or C1 minimum) 2+ years of experience writing B2B content Technical writing experience preferred Good research skills An ability to understand complex terminology Experience writing for different industries and clients (preferred) Great attention to detail If you are: Passionate about writing Creative Interested in tech Eager to learn An independent worker Highly organized Agile and proactive Solutions-oriented A team player Able to work EST hours We’d like to hear from you!

Location: Armenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. You must have a proven record of writing long-form B2B content, such as eBooks, white papers, guides, infographics, articles, etc., as well as great communication skills and spoken English. Our ideal candidate has a great eye for detail, is passionate about writing content across various industries, is able to meet deadlines and consistently deliver high-quality work while adapting to client requirements and expectations. Please submit at least two writing samples, so we can get a feel of your writing style and approach. You must have: Excellent writing skills Native-level English (or C1 minimum) 2+ years of experience writing B2B content Technical writing experience preferred Good research skills An ability to understand complex terminology Experience writing for different industries and clients (preferred) Great attention to detail If you are: Passionate about writing Creative Interested in tech Eager to learn An independent worker Highly organized Agile and proactive Solutions-oriented A team player Able to work EST hours We’d like to hear from you!

We are looking for a driven and passionate Marketing Designer to join our creative team at our agency. In this role, you will be responsible for designing high-quality, visually appealing digital assets and campaigns for a variety of clients.

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote-US Workplace: remote We’re seeking our first Marketing Operations hire to own the marketing technology stack, lead lifecycle, attribution, and reporting that make the whole team faster and more accountable. You'll work closely with Marketing, Sales, RevOps, and BizOps to keep data clean, programs running, and leadership confident in marketing's impact. You will lead the systems, processes, and analytics that improve conversion, visibility, and decision-making across the lead-to-opportunity funnel. What you'll do: Marketing technology: Own, optimize, and govern the marketing tech stack (marketing automation via customer.io, webinar, and event tools) and relevant integrations. Reporting and dashboards: Build trusted reporting on pipeline, conversion, and channel performance for the Marketing team and Executive team. Show sourced and influenced pipeline by channel, program, and account. Develop and maintain an attribution model Data quality and compliance: Ensure data quality, enrichment, and deduplication, as well as compliance with privacy and consent requirements. Campaign operations: Set standards for UTMs, campaign hierarchy, program setup, and QA. Manage forms, landing pages, email programs, list uploads, and registration flows. Innovation: Use AI and automation to make the whole team faster. What we're looking for: Significant experience in marketing operations, including a strong background in B2B SaaS. Hands-on expertise with a marketing automation platform, and CRM integration with Salesforce, attribution models and exec-level marketing dashboards. Strong analytical skills and a systems mindset, with clear documentation and cross-functional collaboration. Experience implementing AI technologies to enhance productivity and workflows. Experience with PLG, open-source, or product-usage signals feeding a sales-led motion. A foundation-builder's mindset: you're motivated by creating processes, systems, and measurements where little exists today Excellent communicator who can partner with founders, Sales, RevOps, and Engineering and move fast in a small, high-ownership team. SQL and BI tool experience (Metabase!) Compensation The US base salary range for this role is $130K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle. As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences. Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value. Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences. Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences. You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired. Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives. You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence. This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving. Key responsibilities Journey architecture and orchestration Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges. Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem. Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently. Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness. Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity. Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing. Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences. Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences. Portfolio optimisation and prioritisation Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance. Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement. Investigate underlying audience, data, design and execution issues to understand journey performance. Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration. Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches. Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity. Measurement, testing and learning Establish clear objectives, KPIs and measurement approaches for significant journey interventions. Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate. Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities. Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact. Translate analysis and experimentation into actionable recommendations and future improvements. Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence. Delivery leadership and collaboration Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives. Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies. Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement. Coach and support colleagues in journey design, optimisation and effective use of automation capabilities. Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches. Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration. Platform and capability development Apply a strong understanding of marketing automation and customer data platforms to design effective journeys. Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required. Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness. Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working. Required skills and experience Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field. Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns. Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement. Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions. Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing. Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes. Experience developing testing and experimentation approaches and applying insights to journey optimisation. Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value. Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise. Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches. Experience coaching or mentoring colleagues and supporting the development of others. Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations. Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions. Desirable Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses. Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent. Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation. Experience designing or optimising multichannel journeys across email, onsite and other digital channels. Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships. Experience developing reusable journey frameworks, playbooks or operating standards. Experience working across B2C and B2B audiences or within a Centre of Excellence. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. The Staff Product Marketing Manager will define and own 15Five’s story as we move from established performance management messaging toward a future where AI makes HR and performance management processes more efficient. This person will build the narrative from the top down (company story, AI point of view, problems we solve, and proof) and connect our AI products into one clear portfolio story. Partnering closely with marketing, Sales, Product, and Customer experience.   They will test messaging with buyers, carry it through to the website, demand programs, sales narratives, and launches, and show that it works through new-logo pipeline, win rate, and customer adoption and retention. KEY OUTCOMES Outcome 1: Define, test, and secure approval of 15Five’s company story Within the first 90 days, review the interim website messaging against buyer research and recommend what to keep or change Deliver a top-down company narrative (company story, AI point of view, problems we solve, proof) approved by the CEO Establish 15Five’s voice and tone direction Outcome 2: Connect our AI products into one portfolio story Build a portfolio framework that maps each AI product to the performance management and people management problems it solves, approved by the executive sponsor Maintain one approved product narrative that Product, Sales, and Marketing all work from Ensure every published product claim has passed accuracy review Place each new AI product into the portfolio story as it reaches market Outcome 3: Turn messaging into new-logo demand and customer adoption Test core messaging with buyers before broad rollout, and use the results to guide internal decision making Supply the narrative and content for product launches  and the related enablement Deliver win/loss and competitive insights, battle cards, and objection handling, including price and objections Establish baselines and report on messaging resonance using pipeline, win rate, and adoption at each scheduled positioning review Outcome 4: Set customer proof standards and inform pricing and packaging Set customer story criteria and the interview guide in partnership with content marketing and the marketing team. Provide market, buyer, and competitive input to pricing and packaging decisions COMPETENCIES Strategic Narrative & Positioning Repositions an established brand without alienating current customers. Builds the story from the company level down before working on product-level messaging, and frames AI around the problems it solves for HR leaders and managers, never AI for its own sake. Customer & Buyer Obsession Is obsessed with the unmet needs in performance management and people management. Grounds messaging in what buyers and customers actually experience. Evidence-Based Judgment Settles disagreements with buyer message testing, win/loss interviews, and call evidence. Does not treat internal opinion (including executive opinion) or AI-generated output as buyer evidence, and does not let research delay timely recommendations. Executive Influence Leads the writing on a story many senior leaders have opinions about. Pulls the useful part out of conflicting views, presents a clear recommendation, and holds it under pressure without becoming defensive. Knows when to escalate and when to keep negotiating. AI & Technical Translation Understands AI well enough to translate capabilities accurately without overselling. Builds credibility with the CTO and Director of Product, cuts product detail without losing accuracy, and separates accuracy feedback from preferences about framing. Writing, Voice & Tone Exceptional writer with a strong sense of voice and tone. Sets the standard that others apply across web, campaigns, sales materials, and customer stories. Cross-Functional Partnership & Execution Carries strategy through to execution with demand generation, content, design, and Enablement. Earns sellers’ trust by joining real deals and turns Sales’ instincts into testable hypotheses. Builds on work in progress rather than starting over. Prioritization & AI-Enabled Productivity Assesses trade-offs and agrees on priorities before taking on new work. Uses AI to build frameworks and run research, competitive analysis, and buyer analysis quickly. DESIRED EXPERIENCE 10–12+ years in B2B SaaS product marketing, including at least one company-level repositioning Track record making AI or technically complex products clear and credible to business buyers; HR tech experience is a strong plus Experience bringing conflicting senior stakeholders to alignment using evidence Hands-on buyer research, message testing, win/loss, and competitive analysis Portfolio or solution messaging across multiple products A writing portfolio that shows a strong command of voice and tone Confident without ego; comfortable building on work already in progress SCHEDULE/WORK LOCATION This is a full-time, salaried exempt position. The typical work week will be Monday through Friday, between the hours of 8:00 am and 5:00 pm (flexible), working an expected 40+ hours/week. Ability to accommodate early-morning or after-hours meetings at least 4 days a week is a must due to collaboration across various time zones. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Annual Base Pay Range, US Full-Time Staff Product Marketing Manager.  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Creative Director to lead creative for Brand Experiential, the team behind how Figma shows up in the real world. That starts with Config, our biggest moment of the year, and extends to the activations, partnerships, and community moments where people meet Figma face to face. You’ll set the creative vision for each of them and lead a small but mighty team in making them real. You’ll lead, manage, and grow a team of designers, balancing hands-on creative direction with the craft instincts to jump in when the work calls for it. You care as much about how an idea is pitched and shaped in its earliest form as you do about how it lands in its final execution. You’ll partner closely with cross-functional creative leadership across Brand, Marketing, and Product to keep our brand distinct, expressive, and unmistakably Figma — balancing experimentation and surprise with clarity, intentionality, and strong system thinking. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Manage and grow a team of 2–5 designers, hiring to fill gaps as your portion of the portfolio scales Partner with cross-functional creative leadership, product designers, and marketers to improve team process and execution, and coach your team through setting creative direction and priorities Develop a strong point of view on how Figma's brand shows up in your area and successfully advocate for it across the organization Run and improve team rituals like critiques, reviews, and creative sprints Stay in the work — balancing people leadership with hands-on creative direction and execution Set and maintain a high creative bar through feedback, direction, and coaching We’d love to hear from you if: 3+ years of creative/design management experience with a track record of building strong, resilient team culture and developing designers across skill levels A proven track record of moving fluidly between pitching a concept, sketching it out, and shepherding it to final execution A strong portfolio demonstrating conceptual and visual direction for events/activations Experience influencing teams and stakeholders through strategic thinking, storytelling, and clear communication A true player/coach mindset — as comfortable managing and developing people as you are getting hands-on with the work yourself Comfort with ambiguity, thriving in fast-moving environments where priorities can shift quickly While it’s not required, it’s an added plus if you also have: Familiarity with AI-powered creative tools and workflows, and a point of view on how they expand rather than flatten creative expression The ability to thrive in a fast-paced, evolving environment, bringing a sense of humor and a proactive, solution-oriented approach Comfort exploring new methodologies and continuously pushing to improve both personal and team craft At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $235,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Lima - Perú Technical Lead (Composites Engineering & Product Development) Location: Lima, Peru (Cercado de Lima Plant) Reporting to: Site Manager Direct Reports: Product Designer, Assistant Product Designers (2), Estimators (2) About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About the Role This is a high-impact leadership opportunity for an experienced engineering professional who combines deep technical expertise with the ability to drive innovation, influence stakeholders, and develop high-performing teams. As the Technical Lead, Composites Engineering & Product Development , you will serve as the technical authority for Bradken's Lima composites operation, leading product design, manufacturing optimisation, cost estimation strategy, technical innovation, and knowledge transfer initiatives across the global business. This role is critical to preserving and advancing Bradken's composite wear technology capability. You will work closely with teams across Peru, Canada, India, and Australia , partnering with manufacturing, engineering, commercial, and operational leaders to develop new products, optimise processes, support strategic growth projects, and strengthen Bradken's technical position in the market. We are seeking a hands-on technical leader who can bring proven expertise from mining wear products, rubber composites, mineral processing equipment, liners, engineered rubber products, or similar heavy industrial manufacturing environments. Please Note: Professional working proficiency in both English and Spanish is essential. The successful candidate will regularly engage with global engineering, manufacturing, and commercial teams across multiple regions. Candidates should be comfortable participating in technical discussions, presentations, and problem-solving sessions in English. Applications must be submitted in English, and candidates will be assessed on their ability to communicate effectively in both English and Spanish throughout the recruitment process. In This Role, You Will Technical Leadership & Product Development Lead the technical function for Bradken's composites operation, ensuring products meet customer requirements, engineering standards, manufacturing capabilities, and commercial objectives. Drive product development, design validation, technical reviews, manufacturability assessments, and continuous product improvement initiatives. Work closely with regional and global engineering teams to support composite product development and deployment across Bradken operations. Lead technical investigations, root cause analysis, and complex problem-solving activities affecting product performance, quality, manufacturing efficiency, or customer outcomes. Identify and implement new technologies, materials, processes, and engineering solutions that improve productivity, quality, and competitiveness. Support technical engagement with key mining customers, helping to understand operational challenges and develop fit-for-purpose solutions. Manufacturing Excellence & Innovation Partner closely with production, quality, and engineering teams to optimise manufacturing processes and improve operational performance. Evaluate new manufacturing methods, technologies, materials, and equipment to drive continuous improvement. Ensure product designs are aligned with manufacturing capabilities and support efficient production outcomes. Support process standardisation, knowledge transfer, and best-practice implementation across global operations. Contribute technical expertise to strategic CAPEX and site expansion projects. Costing, Estimation & Commercial Support Provide technical leadership to the estimation function, ensuring accurate costing methodologies, manufacturing assumptions, and lead-time assessments. Support quotation development through technical reviews, risk assessment, material selection, and production planning considerations. Drive cost optimisation initiatives while maintaining product performance, quality, and customer expectations. Collaborate with commercial teams to strengthen Bradken's value proposition and competitive position. Leadership & Capability Development Lead, coach, and develop a team of product design and estimation professionals. Foster a culture of accountability, innovation, collaboration, continuous improvement, and customer focus. Support knowledge retention and technical capability growth across the business. Build strong relationships across engineering, operations, sales, supply chain, and customer groups globally. What You'll Bring Essential Bachelor's degree or Technical Degree in Mechanical Engineering, Metallurgical Engineering, Manufacturing Engineering, or a related discipline. 8+ years of experience within mining, mineral processing, rubber, composites, wear products, heavy manufacturing, industrial engineering, or similar technical environments. Demonstrated leadership experience managing technical, engineering, design, or manufacturing teams. Proven expertise in product development, engineering design, manufacturing processes, and technical problem solving. Experience interpreting engineering drawings, specifications, CAD models, and manufacturing documentation. Strong understanding of manufacturing environments and process optimisation methodologies. Experience supporting customers through technical solutions, product performance improvements, or engineering consulting. Strong project management and stakeholder engagement capabilities. Full professional proficiency in English and Spanish. Highly Desirable Direct experience with: Mining wear products Mill liners Rubber products Composite wear solutions Mineral processing equipment Engineered industrial products Experience working for leading organisations within mining consumables, wear solutions, process plant equipment, rubber manufacturing, or related sectors. Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence certification. Master's degree in Engineering, Technology Management, or Business Management. Experience supporting global operations and cross-regional technical teams. Success in This Role The successful candidate will be recognised as a trusted technical leader who can: Bring deep technical expertise and credibility to the business. Accelerate innovation and process improvement. Mentor and develop technical talent. Strengthen knowledge transfer across global operations. Improve manufacturing efficiency and cost competitiveness. Support growth through new products, new technologies, and customer-focused solutions. Build strong partnerships across engineering, operations, commercial teams, and customers. Work Environment This is an onsite leadership role based at Bradken's Lima manufacturing operation. Occasional domestic or international travel may be required to support: Customer visits Technical reviews Manufacturing collaborations Knowledge transfer initiatives Global engineering projects Operational improvement programs Applicants must have the legal right to work in Peru. Bradken is unable to provide visa or work permit sponsorship for this position. Why Join Bradken? At Bradken, you'll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. This role offers a unique opportunity to influence the future of Bradken's composites technology capability while collaborating with engineering and operational leaders across multiple regions. You'll join a company that values technical excellence, innovation, continuous improvement, and collaboration, while providing opportunities to build a truly global career. We Offer A safety-first culture Annual Salary Bonus Competitive pay and benefits Global career opportunities Exposure to international engineering and manufacturing teams Learning and development opportunities Educational Reimbursement Opportunities Employee Assistance Program for you and your family (Private Psychology service available 24/7 covered 100%) Inclusive and collaborative work environment Opportunity to contribute to strategic growth and transformation initiatives Our Hiring Process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you require an adjustment or alternative format at any stage, please let us know. Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance, and business needs.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ WHY WE ARE HIRING ⭐️ We’re opening an Enterprise Sales Team Lead role in France to lead a growing team of 4 Senior Account Executives, who are in charge of acquiring customers with more than 3,000 employees, including all CAC40 companies. In this role, you will own acquisition on the Enterprise segment in France and run the business end‑to‑end: you will be hands-on on the field while coaching and scaling a team of Account Executives to win this market. This position sits at the heart of our growth ambition: We have just passed the one million member milestone – and this is only the beginning! We’re accelerating acquisition in France and doubling down on our portfolio — and the Enterprise segment is one of the core pillars of that plan. ABOUT THE ENTERPRISE SEGMENT - Perimeter: companies of 3000+ employees - Verticals: all Verticals (Tech, Retail, Industrial Companies etc) - Total Addressable Market: ~7M members in France WHY ENTERPRISE SALES IS EXCITING AT ALAN - Diverse workforce: Mix of 60% cadres / 40% non-cadres, often with subsidiaries or multi-site operations, ranging from highly tech-savvy employees to those requiring digital adoption support. - Critical challenges: Multi-stakeholder decision processes involving HRD, CFO, CEO, Payroll, CSE, Legal, Purchasing, Comp & Ben, Accounting, Brokers, Unions, long sales cycles (multi-year conversations), RFP processes requiring deep audits and product customization, and strong influence from unions/CSE who can co-manage health insurance topics; - Company profiles: Flagship companies (widely known brands), groups with standalone entities or subsidiaries, often with focus on employee wellbeing (QVT programs, Great Place to Work), modern company culture, and strategic communication about digitization or employer brand attractiveness; - HR priorities: Increasing productivity, obtaining fair and competitive pricing, contributing to employee well-being through customized health plans, simplifying HR processes with digital platforms, and managing change management concerns when implementing new health insurance (biggest fear for large companies) - Critical business characteristics: This segment requires breadth & depth of expertise to navigate complex organizations, account-based strategies with Key Account Management approach, early engagement in company roadmaps, face-to-face meetings, co-creation of insurance and digital products (tailored offers considering past results, specific regimes, demographics, payroll system integration), and ability to work through RFPs and with brokers. Sales cycles are volatile with high stakes: 1 deal = 50% of annual target for Enterprise Account Executives. Our approach for Enterprise companies positions Alan as a strategic partner in health rather than just an insurance provider, emphasizing our digital platform for fluid UX, customized health plans at fair pricing, and health/well-being services. Success requires leveraging high-level connections, building professional materials, and potentially creating exclusive "Health Clubs" or labels for early adopters. ⭐ WHAT YOU WILL DO ⭐ You will be the Sales leader of the Enterprise Sales team in France, responsible for both hitting the numbers and scaling the machine. More precisely, you will: - Own the Enterprise acquisition plan in France. Design and execute the go‑to‑market strategy for 3000 employee customers, from targeting to closing, to reach ambitious acquisition targets and scale the segment. - Lead & coach a team of 4 Account Executives (and likely more to come) - Drive hiring, onboarding, and career development as we scale the crew and the segment. - Help each team member reach their targets with clear expectations, rigorous follow‑up, and ongoing coaching on methodology, deal execution, and pipeline management. - Be on the field with the team: prospecting, joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates. - Empower every member of the team: Create the conditions for everyone to reach and exceed their goals: strong feedback culture, coaching, clear ownership, and autonomy. - Ensure market fit and remove blockers: Surface customer expectations, patterns, and blockers, and ensure they’re addressed through the right strategic and execution plans (product, pricing, ops, marketing, etc.). For this opportunity, we are aiming to hire within the F-G level range https://alan.com/en/careers/a/salary-equity. ⭐ IS IT WHAT YOU ARE LOOKING FOR? ⭐ You may be a great fit at Alan if you: - Have at least 10 years experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader - Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction, and help people grow - Have full working proficiency in French, and advanced level in English for internal communication - Have a very hands‑on mentality: you love being on the field with your team, joining customer meetings, helping on tough negotiations, and sharing what works - Have experience selling to Enterprise level companies (3000+ employees and above) in multi‑stakeholder deals - Are comfortable operating in fast‑paced, ambiguous environments, and can prioritize ruthlessly - Are data‑driven and analytical: you know how to leverage KPIs to drive performance, run analyses, and make decisions - Have strong cross‑functional collaboration skills and appetite for building things with others (sales ops, marketing, etc.) - Are based (or willing to relocate to) the Paris area Nice-to-have: - Experience selling to HR or Finance . 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our Paris HQ - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.  After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE). You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs. Responsibilities Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners. Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners. Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams. Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing. Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs. Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work. Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions. Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable. Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work. Required qualifications 5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs. Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution. A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows. Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle. Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies. Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority. Strong written and verbal communication with technical and nontechnical audiences, including senior leadership. A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff. Preferred qualifications A bachelor's degree in a technical field or equivalent practical experience. Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows. Experience supporting release management processes and CI/CD gating across multiple systems. Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams. Experience improving program management practices, tooling, reliability, or delivery efficiency. What success looks like The internal development teams have clear plans and decisions, with risks and dependencies addressed early. Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps. The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams. Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change. Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $72.08 — $108.15 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is hiring a Senior Product Manager, Media & Consumer Monetization to make TeamSnap ONE the place where youth sports families watch the game, and to turn that engagement into a thriving consumer subscription business.   Every weekend, millions of families show up for games, and plenty of grandparents, parents on the road, and fans wish they could be there too. TeamSnap ONE lets families live stream those games. This role owns two outcomes that feed each other. The first is making live streaming and video sharing a weekly habit: more teams going live, more people tuning in, more people coming back. The second is growing TeamSnap+, our premium subscription, by driving acquisition, conversion, and retention through premium media and content features.   You'll partner closely with Design, Engineering, Data, and Marketing. You'll report to the VP of Product. What You'll Do: Media adoption and engagement Grow live streaming and video usage. Increase the number of teams that stream, the viewers per stream, and how often people come back to watch. Find and fix the drop-offs along the way, from discovering streaming to setting up a first stream, from going live to getting viewers watching, and from watching to coming back next week. Turn raw game video into memories families want to keep. A two-hour stream is footage. The shot on goal, the first hit, and the season recap are memories. Build the experiences that turn one into the other: highlights, clips, recaps, and personalized moments that families want to save and share. Build engagement loops around video. Notifications, sharing to family and social channels, and team- and user-level moments that bring people back between games and seasons. Subscription growth Drive TeamSnap+ acquisition and conversion. Own the in-app trigger points where users meet a premium media or content feature and are invited to upgrade: where those moments appear, when they fire, and how clearly they show the value of TeamSnap+. Own subscriber retention. Understand why subscribers stay and why they churn. Build the in-app engagement and renewal experiences that keep them, and make sure subscribers keep getting value between seasons. Shape packaging: what's free and what's premium. Partner with Product Marketing to decide which media and content features belong in the free experience to drive adoption and which belong in TeamSnap+ to drive revenue. How you'll work Balance adoption and monetization. These goals reinforce each other, but sometimes they conflict. Gating a feature can lift conversion while slowing adoption. We expect you to model those tradeoffs, bring a clear recommendation, and back it with data and user insights. Use data to set direction. Live in Amplitude, interrogate your own funnels and cohorts, and build the cases that tell us where to invest next. Bring partners along. Work with Product Marketing on the subscription experience, lifecycle, and go-to-market, with Finance on revenue forecasting, with Customer Success on feedback from the field, and with leadership on how the media and premium vision fits into the broader TeamSnap ONE strategy. What Will Set You Up for Success: 5–8 years in product management, with a track record of moving both engagement and revenue metrics in a consumer product. Subscription or freemium growth experience. You've driven subscription conversion or retention in a consumer product, through upgrade moments, trials, packaging, or churn reduction, and you can show the results. You understand subscription economics: LTV, payback, trial-to-paid, and churn cohorts. Consumer mobile app experience. You've shipped on iOS and Android and understand the realities that come with it: release cycles, store policy, in-app purchase, push notifications, and device fragmentation. Analytics fluency. You don't wait for an analyst to tell you what's happening. You're hands-on in Amplitude and similar tools, comfortable enough with data to answer your own questions, and you can dig into funnels and cohorts, find the insight that matters, and turn it into a product decision the team can rally behind. Strong judgment on user experience. You can drive monetization without degrading the product users rely on, and you can explain where you draw the line between free and paid. Clear communication in a remote-first environment. You write well, make tradeoffs explicit, and keep a cross-functional team aligned on why we're building what we're building. Comfort with ambiguity. You can take a broad goal like "make live streaming a habit," break it into a sequenced plan, and adjust as the data comes in. Bonus: Experience with live streaming, video, OTT, or creator/UGC products Experience designing and running A/B tests. Experience with app store subscription mechanics Familiarity with youth sports, community platforms, or products used by families. Compensation: We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and commission, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Location: Mexico About Improvado Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission. Your Impact As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. You’ll use AI as a core part of how you investigate, learn, communicate, and improve your work—while applying your own judgment and taking responsibility for the results. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution. What You´ll Do Work AI-First: Use AI throughout your workflow to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions. Verify outputs, protect sensitive information, and take ownership of the final result. Solve Complex Data Challenges: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations. Engage & Empower Customers: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments. Drive Product Excellence: Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions. Become a Platform Expert: Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions. Build Knowledge: Document recurring cases to streamline future troubleshooting. What You Bring AI-First Mindset and Skills (Most Important): You proactively use AI to solve problems, learn unfamiliar concepts, and improve the quality and speed of your work. You know how to give AI clear context, ask effective questions, iterate, and critically verify its output rather than accepting it at face value. You’re curious, adaptable, and accountable for your decisions, and you handle sensitive information responsibly. Technical Proficiency: SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus. Customer-First Mindset: Passion for translating technical details into clear, empathetic solutions. Collaborative Spirit: Thrive in cross-functional teams and fast-paced environments. Fluent English: Communicate complex ideas clearly to global clients. How hiring process looks like Homework assignment (very light, less than 30 minutes) HR interview with two live SQL tasks Final interview with the hiring manager Why Improvado Work Flexibly: Remote-first culture with asynchronous collaboration and results-driven hours. Shape the Future: Work directly with enterprise clients and influence a product used by industry leaders. Generous Time Off: 20 working days PTO + US holidays Vibrant Culture Ready to Untangle Data & Empower Marketers? If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.

Location: Warsaw Job Overview Wargaming is looking for an Armored Vehicle Technical Consultant for World of Tanks. If you are a huge fan of technology and military history, you are welcome to join the Military Design and Research team. Our ideal candidate has the skills to read drawings, knowledge of the layout of combat vehicles, their appearance, and internal structure, and an understanding of the technology of operation of units and equipment assemblies, primarily armored vehicles of the period 1940 - 1990s. Reports to Head of Military Design and Research What will you do? Work in a team of historians with a group of contractors for the production of 3D models and drawings of military equipment (selection of source materials, execution and issuance of assignments, support during work progress, acceptance of work deliverables, and transfer to production) Search for and systematize historical materials on military equipment (Internet, printed publications, archives, museums, exhibitions, private collections, company partners, etc.) Consult on equipment, uniforms, and  historical events for other divisions of the company Check 3D models of military equipment for historical and technical compliance Development of vehicle concept sketches, scale schemes, estimation and calculation of principal technical and performance specifications, and preparation of vehicle design descriptions, including the use of open-source publications and archival materials What are we looking for? Technical or engineering education Knowledge of the military history of auto and armored vehicles of the world of the XX-XXI centuries (structure, layout) Understanding of the fundamentals of design and materials of vehicles and armored vehicles (calculations of tactical and technical data, layout data, armor protection, etc.) PC skills, knowledge of text and graphic editors (Photoshop, E-Drawings, standard office programs, Blender) A combination of creative and technical thinking English language skills on a good level C1- C2 Russian proficiency (for the effective search, reading, and comprehension of historical and engineering materials related to military equipment) What additional skills will help you stand out? Knowledge of world history on military subjects and military conflicts Skills in CAD (SolidWorks and analogues) Passion for modeling Experience with military archives Work mode Full-time employment Remote from Poland This role isn't eligible for relocation & immigration support. Candidates must be legally authorized to work in Poland at the time of application Type of Contract and Salary Employment Contract (umowa o prace) The salary range for this role is 17000 PLN gross monthly ( The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.) Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include: Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum Sick Leave 100% Compensation (10 days per calendar year) Career development and education opportunities within the company Premium Private Health Care Mental well-being program (iFeel) Multisport card Personal Gaming Account Company events Seniority Awards Referral program - you can recommend the best talents to the Company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant Independent Contractor – CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A specialty coffee company is seeking a Business Support VA to take ownership of client research, outbound outreach, appointment setting, CRM updates, and follow-up with hospitality prospects. The company already has a detailed SOP and outreach process in place. The VA's role is to execute the process consistently, engage prospects naturally, and book qualified coffee-tasting appointments for the owner to handle and close. Target accounts include hotels, private clubs, yacht clubs, high-end restaurants, and other hospitality businesses. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Prospect Research Research hospitality businesses matching client criteria Identify appropriate decision-makers Verify contact information Maintain organized prospect records Prepare assigned accounts for outreach Prioritize independently owned boutique hotels and established hotel chains, particularly four- and five-star properties, during the initial outreach phase. Expand prospecting to selected restaurants and private or yacht clubs as directed by the client. Identify relevant decision-makers, particularly purchasing managers and food and beverage directors, rather than focusing primarily on business owners. Use hotel front desks and other gatekeepers as initial contact points to obtain the appropriate decision-maker's name and contact information. Outbound Outreach & Appointment Setting Conduct outbound calls using client-provided scripts and SOPs Follow the intended flow without sounding robotic or overly scripted Build rapport with hospitality decision-makers Communicate the coffee-tasting opportunity clearly Follow up persistently with prospects Schedule qualified coffee-tasting appointments for the client Confirm appointments and maintain accurate next steps Direct outreach toward arranging a meeting between the identified decision-maker and the client or the client's designated team member; the VA is not expected to conduct the sales meeting. Qualify prospects based on their willingness to have a conversation about the client's coffee offerings, then schedule the meeting through the client's calendar. Manage outreach independently and maintain persistent follow-ups when the decision-maker is not reached on the first call or email. Follow the client's established follow-up cadence while organizing additional follow-up reminders and timing as needed. Adjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone. CRM & Follow-Up Update CRM records after each interaction Track contact attempts and outcomes Maintain follow-up tasks Keep the pipeline organized Ensure opportunities do not fall through the cracks Provide basic updates on outreach activity and appointments booked Log identified contacts, outreach attempts, call or email outcomes, and follow-up activities in HubSpot. Use HubSpot's calling functionality (VoIP) for outbound calls and maintain updated prospect information and appointment details in the CRM. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous lead generation, outbound calling, appointment setting, or sales-support experience required Strong phone communication required Experience following scripts or structured sales processes required CRM experience preferred Hospitality, food & beverage, hotel, restaurant, or B2B sales experience is a plus Strong written English required AI-tool familiarity preferred IDEAL CANDIDATE PROFILE Strong spoken English and professional phone presence Persistent and comfortable with outbound prospecting Able to follow a detailed SOP independently Natural and conversational rather than scripted Organized with strong CRM habits Confident speaking with hospitality professionals Reliable and consistent with follow-up AI-literate and comfortable using AI tools to improve productivity Interested in growing with the client as the role expands APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED CRM Platforms VoIP / Calling Systems Email Google Workspace / Microsoft Office AI Productivity Tools Work Schedule Contracted Hours per Week: 20 Hours (Hours may increase based on performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Early Morning or Early Afternoon PST – Flexible Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 20 hours/week Daily Working Time:  Early Morning or Early Afternoon PST – Flexible Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE:  English Required (Bilingual/Nearshore a plus) ACCENT PREFERENCE:  Level A-B (Native or near-native English accent required) REGION PREFERENCES:  Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!