Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Задачи:
— Руководить и масштабировать команду Global Developer Success: нанимать, обучать, развивать, удерживать и управлять производительностью инженеров поддержки, менеджеров и специалистов.
— Создавать операционную систему поддержки: определять SLA/OLA, триаж тикетов и Slack, владение очередями, определения серьезности, уровни поддержки, пути эскалации, коммуникации при инцидентах, стандарты RCA, обзоры качества, планирование штата и операционный ритм.
— Повышать качество поддержки, измеряя не только CSAT, но и усилия клиента, количество касаний до решения, повторные открытия, передачи, качество коммуникаций, уверенность в решении и видимое владение клиентом.
— Организовать работу с Slack и ответами клиентам: создать модель обслуживания с стандартами подтверждения, срочными путями, правилами конвертации в тикеты, моделью покрытия, обзором менеджеров и ожиданиями клиентов.
— Снизить количество эскалаций в инженерный отдел через создание рукописей, диагностик, систем знаний, стандартов воспроизводимости, технического триажа и качественных пакетов для эскалаций.
— Руководить дисциплиной эскалаций и инцидентов: устанавливать роли для технического лидера, менеджера эскалаций, ответственного за коммуникации, поддержки, инженерии, архитектуры платформы и продаж.
— Обеспечивать четкую коммуникацию инцидентов и критических эскалаций с последующим проведением RCA.
— Развивать техническую глубину и обучение: создавать карьерные пути, тренинги, наставничество, сертификацию, обзоры качества и практическое обучение для роста инженеров поддержки.
— Сотрудничать с продуктом, инженерией, продажами, архитектурой, клиентским успехом, документацией, DevRel и сервисами для улучшения продукта и клиентского цикла.
— Использовать инструменты и AI для улучшения маршрутизации, отклонения запросов, аналитики, знаний, диагностики и коммуникаций, оценивая реальные результаты.
— Представлять Temporal в стратегических эскалациях, инцидентах, разговорах с клиентами, отчетах и исполнительных презентациях.
Требования:
— 12+ лет опыта в технической поддержке, инженерии клиентов, SRE, инженерии решений или аналогичных ролях с 5+ годами руководства командами поддержки.
— Опыт построения и масштабирования технической поддержки для сложных B2B продуктов, предпочтительно в инструментах для разработчиков, облачной инфраструктуре, платформах данных, наблюдаемости, AI инфраструктуре, open source или распределенных системах.
— Опыт управления менеджерами и создания систем для работы команд: метрики, операционный ритм, управление очередями, обзоры качества, модели штата, уровни поддержки, пути эскалации и управление производительностью.
— Технический авторитет среди разработчиков, инженеров поддержки, SRE, платформенных и продуктовых инженеров.
— Понимание API/SDK, облачной инфраструктуры, Kubernetes, наблюдаемости, распределенных систем, надежности, реагирования на инциденты и отладки.
— Умение снижать ненужные эскалации в инженерию и улучшать качество сигналов для продукта и инженерии.
— Глубокое понимание метрик качества поддержки: время ответа, время решения, усилия клиента, количество касаний, повторные открытия, рецидивы, бэклог, выполнение SLA/OLA, отклонение, CSAT, настроение и качество кейсов.
— Навыки коммуникации с клиентами в стрессовых ситуациях, умение писать четкие обновления, вести RCA, устанавливать ожидания и обучать других.
— Четкая философия найма, адаптации, уровней, развития, наставничества, удержания и управления производительностью инженеров поддержки и менеджеров.
— Высокая ответственность и ориентация на создание процессов, умение быстро запускать процессы и улучшать их на основе данных и обратной связи.
Преимущества:
— Опыт с Temporal, Cadence, workflow engines, системами оркестрации, event-driven архитектурой, распределенными приложениями или инструментами надежности.
— Опыт в open-source, поддержке разработчиков, критической поддержке предприятий.
— Опыт работы в GTM организации.
— Опыт с инструментами поддержки и современными AI системами поддержки (Pylon, Zendesk, Kapa и др.).
— Практический опыт с Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript.
— Опыт построения Tier 3 / элитной поддержки, OSS/community поддержки, self-hosted поддержки, премиальной поддержки или круглосуточного покрытия критических эскалаций.
Условия:
— Зарплата $190,000 - $230,000 в год в зависимости от опыта и местоположения.
— Опционы на акции в рамках плана Temporal.
— Пакет льгот для США: неограниченный PTO, 12 праздников + 2 плавающих, полное покрытие медицинских, стоматологических и офтальмологических страховок, страхование жизни и инвалидности, пенсионный план 401K.
— Международные льготы варьируются по странам, предоставляются через Remote.com.
— Дополнительные бонусы: обучение и развитие, расходы на образ жизни, оборудование для домашнего офиса, профессиональные членства, питание при работе из дома, интернет-стипендия, приложение для ментального здоровья.
— Возможны командировки для участия в мероприятиях и встречах команды.
— Temporal Technologies — работодатель с равными возможностями, не дискриминирует по любым признакам и предоставляет разумные условия для людей с инвалидностью.
Location: Remote
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced French (France) to English (GB and US) linguists to support a high-volume, fast-turnaround pharmacovigilance program for a leading global pharmaceutical company. Work involves translating and reviewing safety and regulatory content, including adverse event reports and related clinical documentation, with strict turnaround times and deadlines.
This is an ongoing freelance engagement with daily volumes.
Key Responsibilities
Translate pharmacovigilance and/or clinical-regulatory content from French into English.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit review of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive safety content.
Occasionally support Transcription tasks, retyping scanned or handwritten PDFs into Word for downstream translation (requires a personal Gmail account for client platform access).
Work within the client's CAT tool environment (XTM) following project-specific setup instructions.
Requirements
Degree in translation, linguistics or languages studies or an equivalent degree that includes significant
translation training.
Minimum 2 years of professional experience translating Life Sciences documents.
Experience translating pharmacovigilance content preferred: SAE/AE (serious and non-serious adverse events), PSURs, SUSARs, ICSRs, DSURs, Risk Management Plans (RMP).
Alternatively, experience translating regulatory or clinical documents: medical reports, protocols, synopses, ICF, discharge reports, study reports, SmPC, PIL, or medical literature.
Great daily availability: this program requires consistent daily capacity and is not suited to part-time schedules.
Strong French proficiency; native level of English preferred but not mandatory.
Experience with XTM or similar CAT tools.
Reliable, deadline-driven, and flexible, able to commit to fast turnaround times with no extensions.
Nice to Have
Healthcare professional (HCP) background: nurse or physician preferred, especially with emergency room experience. Other HCP backgrounds also welcome.
Availability to cover US business hours.
Willingness to commit to daily and/or weekend availability.
Tools & Systems
CAT tool: XTM, client-provided license; onboarding and connector setup provided after onboarding.
A personal Gmail account is required for linguists supporting Transcription tasks, for access to a client platform.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As a Director of Product Security you will play a critical role in shaping, driving, and leading our software engineering teams towards a secure software development lifecycle and strengthening product-facing identity and authentication capabilities that protect our members. This role will strategically craft the roadmap in collaboration with stakeholders across the business and staff the team to fulfill growing security needs across engineering.
In addition to core product security responsibilities, you will partner closely with functions across Product, Software, Legal, Compliance, and enterprise security to meaningfully move the security posture of the company. We are seeking a leader and strategic partner with prior experience driving the engineering side of security for software teams.
RESPONSIBILITIES
- Build, lead, and grow multiple engineering teams executing on product-facing security strategy, including member authentication, code security, cloud security across AWS accounts, privacy by design, and threat modeling.
- Lead application vulnerability management programs across bug bounties, code vulnerabilities, container vulnerabilities, and infrastructure vulnerabilities.
- Build, integrate, and mature DevSecOps tooling and developer security controls, including SAST, SCA, container scanning, secrets detection, CI/CD security checks, and secure-by-default developer workflows.
- Define and communicate long-term product security strategy, product architecture standards, and design principles for product-facing systems.
- Partner with engineering, office of the CISO, and compliance leadership to embed privacy and security by design across the software development lifecycle.
- Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment.
- Provide mentorship, guidance, and career development for engineering managers and individual contributors.
- Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization.
QUALIFICATIONS
- Demonstrated success scaling a security team whilst crafting clear and efficient team domains.
- Proven experience as a technical leader managing multiple teams or a growing security engineering organization.
- Experience growing high level individual contributor career growth at the staff level or higher.
- Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, secure SDLC practices,and secure-by-default engineering patterns.
- Experience building or integrating developer security tooling to improve secure-by-default practices.
- Strong technical background in software development, testing, and deployment processes.
- Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels.
BONUS QUALIFICATIONS
- Experience with AWS cloud environments and data-driven decision-making.
- Hands-on experience with containerized microservice environments.
- Background in incident response and post-mortem analysis for security events.
- Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security.
ABOUT YOU
- You’re a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth.
- You have experience building and scaling security engineering focused teams.
- You’re passionate about creating secure, privacy-first systems that protect member data and enable innovation.
- You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains.
- Above all, you believe that security enables innovation, and you lead by fostering a culture that supports both speed and safety.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is hiring a Senior Manager to lead the Product Design team responsible for dbt Labs. This role reports to the Director of Product Design.
This is an exciting time to join! As Fivetran and dbt Labs come together, you will help shape a coherent product experience, guide the design team through change, and influence the future of AI-powered data products. You will join a strong and talented design organization whose members care deeply about their craft, the practitioners they serve, and one another.
This is a people management and product leadership role for a design leader who wants to shape technical data products at scale. You will manage and develop a team of product designers, shape the UX strategy for dbt products, and partner with Product and Engineering leaders to define how data teams build, transform, govern, and trust their data. You will lead through strategy, coaching, direction, and cross-functional partnership.
What you'll do
Lead the dbt product design team
You will manage and coach a team of product designers who work across dbt platform and CLI-based products. Designers own the full design process from problem definition and research to UX/UI and partnering with eng/PM through delivery. You will build a culture where designers feel supported, challenged, and empowered to do thoughtful, high-quality work for deeply technical users. You will set clear expectations, give actionable feedback, support career growth, and create the conditions for strong design craft.
Own UX strategy for dbt
You will define and drive UX strategy across dbt’s product experience. You will identify the highest-impact experience opportunities, connect design priorities to product outcomes, and partner with Product and Engineering leadership as a strategic peer in roadmap and product direction conversations.
Provide design direction for technical data products
You will set direction for design work across complex workflows used by technical practitioners. You do not need to be an engineer, but you do need enough technical fluency to understand the domain, evaluate tradeoffs, and partner credibly with engineering leaders. You should be comfortable discussing data workflows, ELT, analytics engineering, developer tools, and infrastructure-oriented product experiences.
Shape AI and agentic product experiences
You will lead design strategy for AI-powered and agentic experiences within dbt. This requires more than adding AI features to existing workflows. You will help the team design systems that make AI assistance understandable, useful, and safe for high-stakes technical work. As dbt builds experiences where both humans and AI agents interact with the same data infrastructure, you will also think about how product surfaces need to work for both personas.
Help integrate Fivetran and dbt Labs design
You will play an important role in co-creating a unified product experience and design culture. This is a change-leadership role. You will partner with the Director of Product Design to merge systems, processes, and culture. You will help designers navigate a new organizational context, build strong cross-functional relationships, and create clarity during a period of product and company evolution.
Build an AI-native design operating model
You will operationalize AI across the design lifecycle (from research synthesis and ideation to prototyping, documentation, and design QA). You will establish shared workflows, quality standards, and review practices that help the team move faster without compromising product quality or consistency. In partnership with the Director of Product Design and Product and Engineering leadership, you will also define cross-functional standards for when AI-generated work requires design review, ensuring clear expectations for human oversight, quality, and continuous improvement.
What we're looking for
Required experience
You have 8+ years of product design experience and at least 5 years managing product designers.
Strong people management skills, including coaching, performance development, direct feedback, and team culture building.
Strong cross-functional leadership with Product, Engineering, Research, Data, Marketing, and executive stakeholders.
Deep care for craft, with a leadership style focused on direction, critique, strategy, and coaching rather than acting as the primary IC designer.
Designing for, or leading teams that design for, technically complex products such as ELT, data infrastructure, analytics engineering, developer tools, cloud platforms, data governance, observability, or adjacent enterprise infrastructure products.
Designing AI-powered or agentic product experiences. You understand the difference between a lightweight AI feature, a copilot, and an agentic workflow.
Experience operationalizing AI workflows for product design teams that goes way beyond AI prototyping. You have defined how designers use AI across the design lifecycle and have established the workflows, standards, review practices, and quality thresholds needed to make AI-assisted work effective at team scale.
Owning UX strategy for a meaningful product area. You can show how your design strategy influenced product direction, not just how your team delivered screens.
Strong technical fluency. You can reason about complex systems, understand engineering constraints, and discuss tradeoffs with Product and Engineering partners.
Experience designing for expert technical users such as data engineers, analytics engineers, software engineers, platform teams, or security teams.
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$201,765
—
$252,206 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location:
Rosario, Argentina
Department:
Customer Success
Reports to:
Global Program Manager
WHO WE ARE
At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As a Localization Project Manager at Acclaro, you’ll be the strategic force guiding global content through every stage of the localization lifecycle. You’ll drive
collaboration
across global teams, manage complex workflows, and ensure our clients receive high-quality
deliverables
, on time and on budget. You’ll be at the center of the action, creating meaningful impact while growing your career in a people-first, tech-enabled environment.
WHAT YOU’LL DO
Lead the planning and execution of diverse localization projects, from software to marketing to multimedia, across global markets
Own project quality, timelines, and budgets while proactively managing risk and communication
Act as the primary client liaison for project-related matters, ensuring transparency and trust at every touchpoint
Align cross-functional teams, engineers, linguists, publishers, and more, to deliver seamless localization experiences
Prepare project quotes, allocate resources, and define success metrics tailored to client goals
Provide clear, timely status reports and insights that empower smarter decisions
Collaborate with sales and solutions teams to scope and cost new opportunities
Ensure that all administrative processes related to project delivery are completed with precision
THIS ROLE IS FOR YOU IF YOU
Have
3+ years of experience managing localization projects in a fast-paced, global environment
Hold a bachelor's degree or equivalent professional or military experience
Communicate confidently across cultures and thrive in a client-facing role
Excel at organizing complex workflows while adapting to shifting priorities
Bring a solutions-oriented mindset and proactively address challenges
Are tech-comfortable and familiar with tools like Microsoft Project and project management platforms
YOU’LL STAND OUT IF YOU
Have experience with translation memory tools or TMS platforms
Hold a PMP certification or similar project management credential
Are fluent in more than one language (always a plus in our world)
Have
worked with global or multilingual teams and love the complexity of cross-border collaboration
WHY JOIN ACCLARO?
Global Team, Local Impact:
Collaborate with colleagues around the world while making meaningful contributions locally.
People-First Culture:
Work in a supportive, inclusive environment that values your voice and well-being.
Flexible Work Style:
Enjoy remote work, flexible PTO, and a healthy work-life balance.
Career Growth:
Access
mentorship, development programs, and clear pathways for advancement.
Impactful Work:
Help top-tier brands succeed globally while promoting cultural understanding and connection.
Competitive Compensation & Benefits:
Market-leading pay, bonuses, and comprehensive medical and retirement plans.
Recognition & Support:
Be seen and celebrated through regular recognition programs and supportive leadership.
VALUES WE LIVE BY
Passion with a Purpose
–
We’re energized by our work and why it matters.
Go the Extra Mile
– We strive for excellence and proactive value.
Honesty in Action
– We act with integrity, openness, and respect.
Own It, Do It
– We follow through, take accountability, and take pride in our outcomes.
INCLUSION & EQUAL OPPORTUNITY
- Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.
Location: United States; Canada; Chicago; Seattle; Atlanta; New York; Boston; San Francisco
Workplace: Remote
As Director of Product Management, you'll define the multi-year strategy for the ClickHouse Cloud platform. You'll lead the product direction for foundational cloud capabilities such as multi-region replication, distributed query execution, fault tolerance, disaster recovery, storage architecture, and release management working closely with Engineering leadership to ensure ClickHouse Cloud continues to scale with the needs of our customers.
YOU WILL
- Define the multi-year product strategy and roadmap for ClickHouse Cloud, covering cloud-native database capabilities including multi-region replication, distributed query execution, fault tolerance, storage tiering, schema evolution, and disaster recovery.
- Partner closely with Engineering leadership to prioritize investments across the core database engine, storage layer, and query execution framework, ensuring Cloud evolves alongside our open-source platform while meeting enterprise customer needs.
- Coach and mentor Product Managers across adjacent platform areas, helping drive prioritization, resolve cross-team dependencies, and maintain a cohesive platform strategy.
- Partner with Design, Engineering, Sales, Marketing, Support, and Customer Success to deliver compelling product launches and customer experiences.
- Balance long-term platform investments with near-term customer commitments and business priorities.
- Partner with Engineering leadership to make informed investment and resourcing decisions across the platform roadmap.
- Serve as a trusted advisor to executives and cross-functional partners, providing clear visibility into product strategy, execution, risks, and trade-offs.
- Represent ClickHouse with strategic customers, partners, and at industry events, translating customer needs into long-term product direction.
YOU BRING
- 10+ years of Product Management experience, including significant experience defining strategy for cloud infrastructure, enterprise SaaS, developer platforms, or database products.
- Demonstrated ability to influence product direction across multiple engineering teams and drive large cross-functional initiatives.
- Strong understanding of distributed systems, cloud-native architectures, and modern data infrastructure.
- Comfortable working at both strategic and technical levels, partnering closely with senior engineering leaders on architectural decisions.
- Excellent written and verbal communication skills, with the ability to communicate effectively with engineers, executives, customers, and external audiences.
TECHNICAL EXPERIENCE
- Strong understanding of SQL, query execution, indexing, partitioning, and database performance optimization.
- Experience working with databases such as ClickHouse, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, or other distributed or analytical database systems.
- Familiarity with modern data infrastructure, including data lakes, ETL pipelines, CDC, orchestration platforms, and cloud-native data architectures.
- Ability to discuss technical concepts such as schema management, query planning, storage engines, replication, consistency models, backup and recovery, and distributed systems design with engineering teams.
- Experience shipping or contributing to complex infrastructure capabilities such as replication, disaster recovery, storage systems, consistency models, or backup and restore workflows.
LEADERSHIP EXPERIENCE
- Proven ability to influence cross-functional stakeholders without direct authority.
- Experience representing products with customers, analysts, or at industry conferences.
- Track record of coaching, mentoring, or guiding Product Managers, either formally or informally.
BONUS
- Experience working on or contributing to open-source projects.
- Experience in high-growth startup environments.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Salt Lake City, UT
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Replit is seeking a Senior Business Development Manager to lead and scale our outbound sales development team as we expand our go-to-market efforts. This role will oversee a team of BDRs (Business Development Representatives) proactively targeting and engaging high-potential accounts to build a robust pipeline for our Account Executives.
The ideal candidate will have hands-on outbound prospecting experience and proven leadership skills, a strong understanding of the modern GTM technology, previous experience in creating systems and orchestrating technology to support an efficient & scalable 0->1 outbound workflow, and previous experience collaborating tightly with marketing and sales ops to build highly-targeted account lists and multi-channel outreach sequences. Experience & interest in vibe coding and/or technical experience is highly valued.
This position is critical to our go-to-market strategy, responsible for defining our outbound playbook, identifying key target personas, hiring top-tier talent, coaching team members, and ensuring persistent, high-quality outreach & pipeline generation across all segments from SMB to Enterprise. You'll establish the foundation for scalable revenue growth while architecting a personalized first-touch experience that sets the tone for their Replit journey.
We believe this role offers a distinctive opportunity for proven sales development professionals who excel in both strategic account targeting and team leadership, with a passion for technology and AI. You'll leverage your expertise to build a world-class BDR organization that effectively cuts through the noise to communicate Replit's value proposition: a world where anyone can create software using natural language.
IN THIS ROLE YOU WILL…
- Build, lead, and scale a high-performing team of Business Development Representatives
- Develop and implement BDR processes, playbooks, and best practices for cold and warm-outbound channels
- Coach and mentor BDRs on qualification methodology, objection handling, and pipeline generation techniques
- Partner with sales leadership to provide feedback on territory assignments, quotas, performance metrics, lead handoff processes
- Evangelize a future where anyone can create software in natural language, ensuring your team can articulate this vision compellingly
- Collaborate with marketing and operations to optimize lead routing, provide feedback on campaign effectiveness, and improve lead quality & conversion
- Analyze team performance data and implement strategies to improve conversion rates and meeting quality
- Recruit, hire, and onboard new SDR/BDR team members as the organization scales
- Maintain accountability for team quota attainment and individual BDR development
- Work closely with Account Executives and AE leaders to ensure smooth handoffs and tight feedback loops
- Uphold CRM hygiene and reporting accuracy across the SDR organization
- Stay current on industry trends and competitive landscape to inform team strategy
REQUIRED SKILLS AND EXPERIENCE:
- 5+ years of sales development experience with at least 3 years in a leadership or management role, preferably some with a technical ICP
- Proven track record of building and scaling BDR teams, preferably in a high-growth environment
- Strong individual contributor background with deep understanding of both inbound & outbound prospecting, demand gen strategies, and industry best practices
- Excellent coaching and mentoring abilities with experience developing junior sales talent
- Data-driven approach to performance management and process optimization
- Outstanding written and verbal communication skills
- Experience with CRM systems and sales tools (e.g., Hubspot/SFDC, LinkedIn, ZoomInfo, Clay, SmartLead, Outreach, Default, etc)
- Ability to recruit, interview, and assess SDR candidates effectively
- Strong cross-functional collaboration skills, particularly with marketing and sales teams
- Passion for technology and ability to quickly learn and teach complex technical concepts
- Experience with or strong interest in AI and machine learning is a plus
NICE TO HAVE:
- You're an active Replit user
- You've worked at an early-stage startup or in developer tools
- Experience building inbound SDR programs from 0-1 and/or scaling from early stage
- Basic understanding of software development or coding concepts
- Experience with multi-channel prospecting (email, phone, social)
- Degree in Computer Science or related field (or equivalent practical experience)
TOOLS + TECH STACK FOR THIS ROLE
- Replit
- Hubspot CRM (Salesforce coming soon)
- ZoomInfo
- Outreach
- Gong
- Chorus
- Clay
- SmartLead
- Nooks
- Default
- LinkedIn Sales Navigator
- Hashboard, Hex
THIS ROLE MAY NOT BE A FIT IF
- You're not based in the Salt Lake City area and/or willing to relocate
- You have no interest in understanding the software development lifecycle or learning basic coding concepts
- You're not passionate about AI
- You prefer individual contributor work over people management and team building
- You're uncomfortable with a fast-paced startup environment where priorities may shift quickly
This is a full-time hybrid role and has an in-office requirement.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP
empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Wholesale Operations Analyst, you will support operational excellence across WHOOP’s wholesale and retail distribution network. You’ll play a key role in managing order execution, retailer operations, and 3PL coordination across global sales channels. This role is highly cross-functional and ideal for someone who thrives in fast-paced operational environments, enjoys solving problems, and has a strong attention to detail. You’ll work closely with retail partners, third-party logistics providers, and internal teams to ensure accurate order processing, operational visibility, and a seamless retailer experience.
RESPONSIBILITIES:
- Manage and monitor end-to-end order flow across assigned wholesale and retail channels, including processing and tracking retailer purchase orders between WHOOP systems, 3PLs, and retail partners.
- Collaborate with 3PLs and internal teams to support inventory accuracy, transfer order receiving, and order adjustments.
- Own day-to-day operational management for assigned international retail accounts, including retailer communication, shipment tracking, routing compliance, and operational issue resolution.
- Maintain retailer operational requirements and portal compliance, including shipment documentation, tracking updates, routing guides, and retailer-specific operational inputs.
- Support in-transit exception management by monitoring delayed, failed, or at-risk shipments and coordinating resolution across internal and external stakeholders.
- Assist in developing and maintaining standardized operational documentation, including retailer SOPs, routing guidance, and process workflows.
- Analyze operational performance and identify opportunities to improve order management, fulfillment execution, and inventory visibility
QUALIFICATIONS:
- 2+ years of experience in Operations, Supply Chain, or Logistics in a multi-channel consumer goods environment.
- Strong analytical and problem-solving skills; ability to interpret data and connect it to process improvements.
- Strong Microsoft Excel skills are a must.
- Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Bachelors degree or higher in Supply Chain Management, Operations, Business Administration or a related field.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for these full-time positions is $90,000-$140,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep Nguyen, VP of Finance here at
Customer.io
, and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.
We're hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.
We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.
What we value
Financial rigor over title-matching
— we care more about how you've built and defended models than whether "GTM Finance" was ever your title.
AI as genuine practice, not a buzzword
— we want concrete stories of AI changing an outcome, not familiarity with the tools.
Ownership from day one
— you'll build and lead a team, not just execute analysis handed to you.
Directness with data
— you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.
What you’ll do
Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
Champion AI-enabled finance workflows and build the GTM finance team as
Customer.io
scales past $250M+ ARR.
What we're looking for
10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether "GTM Finance" was ever the title
Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
Proven people leader — has managed and developed finance professionals
Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$200K–$255K USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Two Cross-functional conversations with team members (30 min each)
Case study + Case Review Panel with team (45 min)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: United States
What the Role Is
Babylist is hiring a
Senior Planner
to run the day-to-day execution of merchandise planning for our growing e-commerce business. You'll own Open-to-Buy and inventory planning for your departments, making sure the right products are available at the right time to hit customer demand and business targets. This is a highly tactical, execution-focused role: you'll spend most of your time working directly in our planning systems, managing forecasts, inventory flow, and vendor projections, while partnering closely with Merchandising and Supply Chain on the daily and weekly running of the business.
Who You Are
You've owned Open-to-Buy at the department or category level
and are comfortable managing day-to-day tradeoffs across sales, inventory, and margin.
You're proficient in retail math, forecasting, and inventory planning
concepts and best practices.
You're an Excel power user
who can analyze data, spot trends, and translate insights into clear actions.
You understand vendor dynamics
and are comfortable owning vendor forecasts, projections, and ongoing communication.
You bring 6-8 years of experience in inventory or merchandise planning, ideally in e-commerce or retail.
You're comfortable spending ~80% of your time working directly in planning systems, maintaining forecasts, inventory positions, and projections.
You're highly tactical and execution-focused, able to juggle multiple moving pieces and priorities at once.
You're a strong communicator who partners effectively with Merchandising and Supply Chain on day-to-day execution.
You're adaptable, organized, and proactive, able to pivot quickly as the business changes and to spot ways to improve existing processes.
You thrive in a fast-paced, high-growth environment and enjoy being close to the business.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own Open-to-Buy for your departments, managing sales, inventory, margin, and turn targets through disciplined execution.
Maintain and update forecasts in the planning system, keeping them accurate and aligned with current trends and business needs.
Execute replenishment and order writing for your categories, managing the end-to-end order pipeline so inventory flows in line with forecasts, targets, and capacity constraints.
Partner with Merchandising on day-to-day business decisions, supporting assortment execution and inventory strategies.
Own vendor forecasting and projections, leading regular planning meetings with vendors to review forecasts, flow, and risks.
Collaborate closely with Supply Chain on inbound timing, inventory flow, and near-term execution needs.
Monitor weekly sales and inventory performance, flag risks and opportunities, and adjust plans as needed.
Support pre-season planning by building bottom-up forecasts aligned to assortment strategies and budget goals.
Prioritize top-volume and top-registered SKUs to maximize revenue, in-stock performance, and customer experience.
Use data and AI-enabled tools to improve forecast accuracy, streamline execution, and cut manual work across day-to-day planning.
Identify opportunities for process, system, or workflow improvements and bring recommendations to Planning leadership.
Why This Role
You'll own Open-to-Buy end-to-end for your departments. This is real decision-making authority over sales, inventory, and margin, not a support seat feeding someone else's plan.
This is a hands-on-the-business role. You'll live in the planning systems and see the direct line between your forecasts and what's actually in stock for customers.
Babylist is growing fast, and planning is where that growth gets managed in real time. You'll feel both the pace and the impact.
The planning function is leaning into AI-enabled tools, so you'll help shape how modern planning runs here rather than just executing a legacy process.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$115,400 to $153,965 + bonus and meaningful equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is seeking a Presentation Designer to own presentation design end to end and help make every deck, from an intimate strategy meeting to a high-profile main-stage keynote, a sharp and compelling reflection of our brand and story.
Presentations are one of the highest-leverage surfaces at Vercel. They are where executives communicate strategy, where product teams tell their stories, and where the company shows up in front of customers, partners, and the press. This role will own the full lifecycle of presentation design, from initial concept through storytelling, visual design, presentation systems, and final delivery across PowerPoint, Figma, Keynote, and Google Slides.
Beyond designing individual presentations, this person will help build the systems, templates, components, guidelines, and workflows that allow presentation design to scale across Vercel. They may also partner with our Design Engineering team to explore and build internal tools that make it easier for teams to create high-quality, on-brand decks efficiently.
You'll work closely with our Creative/Brand, Executive, Product Marketing, Communications, Events, and Design Engineering teams to turn complex technical concepts into visual narratives that resonate with any audience and raise the bar for presentation design across the company.
This role is ideal for a designer who thinks about narrative and hierarchy as much as pixels, can balance high-touch creative work with scalable systems thinking, and knows how to build trust while working directly with senior executives under tight timelines. You'll report to the Director of Creative Design within our Creative/Brand team and will be based in San Francisco or New York City.
What you'll do
Own presentation design strategy and execution end to end, leading projects from initial concept through final delivery while staying aligned with objectives, timelines, and brand guidelines.
Design visually compelling presentations that combine storytelling, information design, and data visualization to communicate key messages clearly and memorably.
Build and maintain a cohesive presentation design system, including templates, components, layouts, motion principles, documentation, and usage guidelines.
Develop scalable, branded presentation frameworks across Google Slides, PowerPoint, Figma, and Keynote so teams can move quickly without sacrificing quality or consistency.
Partner with Design Engineering to explore, prototype, and potentially build internal tools that improve how presentations are created, maintained, and scaled across the company.
Establish workflows and governance for presentation assets, making it easy to distribute updates, maintain consistency, and evolve the system alongside the Vercel brand.
Identify repetitive presentation-design tasks and create systems, automation, or tooling that reduce manual work and improve quality at scale.
Build and maintain a consistent visual identity across all presentation materials, ensuring every deck reflects Vercel's brand.
Partner directly with executives and speakers to tailor narratives and visuals to their individual voice, style, audience, and presentation needs.
Integrate multimedia, including animation, video, and interactive elements, to maximize audience engagement during high-stakes moments.
Translate complex technical ideas into clear, engaging visuals, researching topics deeply enough to identify the simplest and most compelling way to explain them.
Iterate quickly on feedback from executives and cross-functional partners, delivering polished, presentation-ready materials under deadline pressure.
Support Vercel's highest-visibility moments, including product launches, corporate events, customer presentations, and executive keynotes, with design that performs on the main stage.
What you need
4+ years of experience in visual communication, presentation design, brand design, or multimedia design.
Expert proficiency in Google Slides, Keynote, PowerPoint, and Figma Slides.
Strong understanding of presentation systems, including templates, reusable components, master layouts, documentation, and asset governance.
Experience building and maintaining scalable, on-brand self-service templates for use by teams with different levels of design expertise.
A systems-oriented mindset and an interest in improving creative workflows through tooling, automation, and close collaboration with engineers.
Experience partnering with design engineers or developers to prototype or build internal creative tools is highly valued.
Experience incorporating multimedia elements such as audio, video, animation, and interactive content.
Experience developing visual narratives for B2B SaaS, developer tools, technical products, or services.
Ability to research and precisely translate complex information into clear and compelling visual narratives.
Adept at customizing presentations to align with different speakers, audiences, formats, and themes.
Proven track record of designing high-impact presentations for main-stage corporate events as well as smaller executive, strategic, and customer-facing meetings.
Experience collaborating effectively with C-suite executives and senior leaders on presentation projects.
Portfolio demonstrating a range of presentation work across different formats, themes, audiences, and levels of visibility.
Evidence of strong project management from initial concept through final delivery.
Track record of maintaining brand integrity across a broad presentation ecosystem.
Bonus if you
You have motion design or motion graphics skills.
You have experience building plugins, prototypes, automation, or internal creative tools.
You understand frontend development or have experience collaborating closely with Design Engineering teams.
You are comfortable flexing into smaller brand and visual-design projects when time allows.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $152,000 - $209,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As part of the Fraud Strategy team, your mandate is to minimize fraud losses from account takeover (ATO) and scams that target OnePay customers while optimizing the customer experience within Authentication risk flows, including; device login risk, profile management, account recovery, passcode reset, mobile wallet provisioning, etc. You will be responsible for supporting the continued build out and maintenance of a best-in-class fraud platform, core capabilities, and risk strategies – including integration of agentic AI capabilities into risk decision flows. You will work closely with product, platform, data, technology, and operations teams to continually advance fraud controls and related infrastructure.
This role is responsible for:
- Developing and maintaining data-driven strategies to prevent fraud loss from ATO, scams, and social engineering schemes that target OnePay customers
- Creating and executing the authentication roadmap for OnePay covering analytics, tools, capabilities, and operational processes
- Conducting independent data analytics of portfolio behavior to identify new or shifting fraud trends using relevant tooling (Databricks - SQL, Python)
- Overseeing the authentication fraud monitoring/alerting logic, ensuring that all critical loss vectors are covered and alerts are calibrated to be relevant & timely
- Supporting the build out and integration of AI capabilities directly within risk workflows to automate processes, accelerate execution, and improve fraud prevention & customer experience outcomes
- Maintaining and enhancing network/graph analysis strategies designed to capture collusive fraud rings while minimizing false positive impact to good customers
- Working closely with and supporting IT, Operations, Product, and AML teams to investigate and triage authentication fraud incidents
- Staying abreast of the latest fraud prevention industry developments & trends, including emerging fraudster capabilities & tactics and methods to combat them, as the SME for authentication fraud at OnePay
YOU BRING
- 5+ years of experience directly managing authentication risk strategies like device & login risk, account recovery, profile management (e.g., phone, email, address updates), etc.
- Highly analytical skillset with an ability to synthesize vast amounts of data into meaningful insights
- Deep domain knowledge of the types of tools & tactics used by bad actors to conduct targeted or large-scale authentication fraud attacks, and experience in developing best-in-class solutions to mitigate these threats
- Demonstrated ability building with AI tools—including LLMs, prompt engineering, workflow automation, or advanced analytics platforms—to improve fraud strategy & detection, eliminate manual effort, and drive measurable improvement to fraud loss, operational efficiency, and customer experience within the fraud lifecycle
- Proficiency in SQL & Python
- Excellent communication skills with the ability to articulate complex issues into clear, simple language for a diverse audience
- An act-like-an-owner mentality. We have a strong bias toward taking action
What it’s like working @ One
- Competitive cash
- Benefits effective on day one
- Early access to a high potential, high growth fintech
- Generous stock option packages in an early-stage startup
- Remote friendly (anywhere in the US) and office friendly - you pick the schedule
- Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave
- 401(k) plan with match
Leveling Philosophy
In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within OnePay.
Inclusion and Belonging
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact at talent@one.app.
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
WHAT YOU’LL WORK ON:
- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
- Run territory management and strategy for geo-based decision-making
- Support and strategize on every aspect of revenue operations in your territory
- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
- Provide input and strategy on comp-based decisions and benchmarking
- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
YOU MAY BE A FIT IF:
- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Senior Growth Designer to join our high-performing Growth Creative team. This role is ideal for a hybrid thinker—someone who thrives at the intersection of creative experimentation and data-driven strategy. You’ll be responsible for building high-quality, high-performing assets across paid and owned channels that break through the noise, push our brand forward, and convert viewers into loyal customers.
Please note that this Brand Designer role will require you to be comfortable with working in-person in our San Francisco office at least 2 days/week
WHAT YOU'LL DO
- Concept & Execute Rapidly: Develop smart, fast creative work—from concept to final execution—across digital ads, landing pages, and scalable multi-channel campaigns.
- Design with Purpose: Combine brand fidelity with performance goals to design work that entertains, educates, and drives leads.
- Collaborate Cross-Functionally: Partner directly with an assigned Growth Marketing Manager to push their initiatives further, faster. Go beyond execution to a place of thought partnership, working week over week to unlock the next big opportunity. Collaborate with writers, animators, editors, web designers, and creative directors to execute full-funnel campaigns.
- Work Hand-in-Hand with Design Systems: Partner closely with our Brand Systems team to ensure all growth creative adheres to our evolving visual language—while also exploring new executions that stretch and strengthen the system.
- Relay Insights Back to Brand: Share creative performance learnings with the broader design and brand teams to help inform long-term creative strategy, visual identity evolution, and cross-channel cohesion.
- Iterate & Experiment: Test hypotheses and optimize based on results. Success is measured not just in aesthetics, but in originality, clarity, product accuracy, and performance metrics.
- Explore New Channels: Help identify and unlock opportunities across emerging formats and placements while continuously improving our core performance channels.
WHAT YOU NEED
- 5–7+ years of experience in design, with strong portfolio examples of performance creative or digital advertising.
- Proven ability to deliver exceptional design work at high velocity.
- Fluency in Figma and Adobe Creative Suite (motion and prototyping experience is a plus).
- Experience working closely with creative, marketing, and brand teams in high-growth environments.
- A passion for systems thinking and improving creative processes over time.
- AI processes already baked into your production workflow
WHAT SETS YOU APART
- Creative Firepower: You bring a distinct, refined visual style—but can flex to meet performance and brand needs alike.
- Advertiser’s Mindset: You understand how to capture attention in seconds, communicate a core message, and guide people to take action.
- Data-Inspired: You're energized by performance metrics and see them as creative levers that sharpen your thinking.
- Builder at Heart: You have a proactive, positive attitude and are equally excited to push boundaries as you are to scale winning ideas.
- Organized & Nimble: You juggle multiple projects with grace, manage your timelines, and thrive in fast-paced environments.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Boston
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Boston office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Mexico City
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Mexico City office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
УдалённоseniorГеография найма не уточнена
УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
ОфисГеография найма не уточнена
seniorDenver, Colorado, United States, AMER
География найма не уточнена
УдалённоUnited States; Canada; Chicago; Seattle; Atlanta; New York; Boston; San Francisco
ГибридseniorСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ОфисГеография найма не уточнена
География найма не уточнена
seniorUnited States
География найма не уточнена
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact at talent@one.app; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисSan Francisco; New York
ГибридseniorSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)