Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build Sierra’s enterprise platform capabilities.
You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems.
- Scale with our largest customers.
Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity.
- Form the foundation of trust.
Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform.
WHAT YOU’LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER…
- Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems.
- Experience with integrations, APIs, and working with complex customer environments.
- Backend-leaning full-stack experience building enterprise SaaS applications.
- Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling).
- Experience building AI-powered products or platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
We are looking for product-focused systems engineers to work on Teleport Core Product.
You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems.
You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting.
Teleport is an open core project, and most of the code you will write will be open source and written in Go.
WHAT YOU'LL DO
- Become an expert on scalability, performance, and reliability of Teleport in large deployments.
- Design, develop, and ship outstanding, high-quality products.
- Write most of the code in Go.
- You'll join one of Teleport's access teams. These teams build secure, passwordless access to every kind of infrastructure, using short lived credentials, and it has to work at the scale of our largest customers.
- Improve observability, tracing and failure handling so the access layer can be debugged at scale.
- Grow your technical expertise.
- Lead a distributed team of outstanding engineers.
WHAT WE'RE LOOKING FOR
- Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process.
- Builder mentality and experience -- you love being hands-on and building zero-to-one products.
- Extensive Go experience.
- Extensive experience developing scalable, reliable, and performant distributed systems and platforms.
- Strong team leadership.
- Engineering management experience.
- Linux systems engineering experience.
- Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models.
- Intellectual curiosity and a willingness to master new technologies.
- Transparency, honesty, and a no-ego mindset.
- Significant contributions in Open Source is a big plus.
HOW WE HIRE
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout.
1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements.
2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions.
3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution.
4. If your challenge solution meets our bar, you'll receive an offer to join Teleport.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time.
- Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels.
- Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch.
- Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement.
- Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap.
- Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment.
WHAT YOU’LL BRING
- Experience building and scaling end-to-end production systems.
- Strong platform and systems engineering fundamentals.
- The ability to move between customer problems, product design, and technical implementation.
- Strong technical judgment in ambiguous, fast-changing environments.
- A builder’s mindset and the ability to take products from zero to one.
- Comfort working directly with customers and understanding complex business processes.
- High agency, adaptability, and clear communication.
- At least two years of professional software engineering experience
- Experience with Python, TypeScript, or Go and React.
EVEN BETTER...
- Experience as a founder, founding engineer, or early engineer at a startup.
- Experience building workflow, orchestration, event-driven, or distributed systems.
- Experience developing platforms or reusable infrastructure for other engineers.
- Experience building or deploying AI and LLM-powered products.
- Familiarity with enterprise integrations, APIs, data pipelines, and systems of record.
- Experience working in complex industries such as financial services or healthcare.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call.
Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1.
- Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports.
- Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway.
- Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention.
- Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened.
- Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number.
- Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop.
- Grow the platform beyond cards: extend tokenization into a privacy vault for all PII.
WHAT YOU'LL BRING
- 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production.
- A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them.
- Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems.
- Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call.
- Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer.
- Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers.
- Degree in Computer Science or a related field, or equivalent professional experience.
You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume.
EVEN BETTER…
- Real-time or streaming systems: voice, telephony, media, or low-latency pipelines.
- Applied cryptography and key management, network isolation, egress control, or cloud security.
- Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services.
- Deployments into customer-owned clouds or single-tenant environments.
- Customer-facing technical work, such as architecture reviews with customers.
- Setting technical direction on ambiguous, high-stakes problems.
- Payments, fintech, or another sensitive-data domain such as healthcare or identity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.
Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay
Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery
- Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like.
- Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users.
- Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it.
- Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave.
- Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent.
- Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks.
WHAT OWNERSHIP LOOKS LIKE
- A bias for shipping. You move fast, and you finish what you start.
- Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences.
- An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago.
- An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability.
- Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web.
- 3+ years building production software that real users depend on.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI products for enterprise or consumers
- Experience building native SDKs for iOS (Swift) or Android (Kotlin)
- Experience building messaging apps, voice apps or voice agents
- Experience with SIP, WebRTC, Twilio or contact-center platforms
- Experience with real-time, low-latency distributed systems
None of these are required. If the problems above excite you, we’d love to hear from you.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior.
- Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data.
- Monitoring: Build systems for proactively monitoring agents for defects or new patterns.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents)
- Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents?
- Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle)
- Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play?
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
- Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
- 4+ years hands-on experience building production products and systems.
- Experience and comfort to build and ship full-stack solutions.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI-powered products.
- A sharp eye for design.
- Experience with Go and Typescript.
- Experience building developer tooling, programming languages, or databases.
- Leadership experience on technical projects or teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.
- Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.
- Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.
- Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Strong software engineering fundamentals and experience building production systems.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production products and systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER
- Experience building AI-powered systems or agent frameworks.
- Experience with retrieval, evaluation systems, or LLM-based applications.
- Experience building developer platforms or SDKs.
- Experience with Go and Typescript.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people.
You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain.
Responsibilities
Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill
Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks
Design and build the SDKs and frameworks that finance apps and agents build on
Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties
Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams
Shape the platform’s technical direction: architecture, engineering standards and design reviews
Minimum qualifications
Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale
Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill
Experience designing relational data models and writing SQL for complex, versioned data
Experience designing APIs, SDKs and service-to-service integrations used by other teams
Experience building systems with auditability, access control or compliance requirements
Experience turning requirements from non-engineering partners into technical designs
Strong written and verbal communication, including design docs
Preferred qualifications
10+ years of experience
Experience building developer platforms or paved paths
Experience with streaming systems such as Pub/Sub or Kafka
Experience building with LLMs and agents, including MCP
Built a ledger, sub-ledger, billing or payments system
Familiarity with accounting concepts: double-entry, journal entries
Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management
Exposure to ERP or financial systems, such as Workday Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Portugal
We are looking for an experienced
Enterprise Architect
to own the overall technical architecture of the entire GoMining ecosystem, not just individual products. Your scope covers the architecture of all key domains (Payments, Cards, Custody, Wallet, Mining, and Core Platform) and the connections between them.
You will ensure that our products, platforms, infrastructure, and financial services operate as a scalable, secure, reliable, and interconnected ecosystem.
This is a highly influential role that requires both strategic architectural vision and deep hands-on engineering expertise. You will shape the target architecture, define technical standards, manage architectural dependencies, make critical technical decisions, and help teams choose the right path. You will work closely with the CTO, engineering leadership, and product teams.
Proven experience in FinTech, banking, payments, or cryptocurrency platforms is mandatory.
Key Responsibilities
Own and continuously evolve the end-to-end architecture of the GoMining ecosystem.
Define the target enterprise architecture, architectural principles, standards, and long-term technology roadmap.
Ensure architectural consistency and seamless integration across financial products, payments, wallets, custody, cards, mining services, and core platform infrastructure.
Design scalable and resilient distributed systems capable of supporting millions of users and high transaction volumes.
Establish clear architectural boundaries, service ownership, integration patterns, and data flows across multiple engineering teams.
Drive critical architecture decisions involving microservices, APIs, event-driven systems, data platforms, and cloud infrastructure.
Identify and eliminate architectural bottlenecks, technical debt, scalability limitations, and system dependencies.
Lead architecture reviews and provide technical guidance to engineering teams.
Collaborate with the CTO, Engineering Leads, Product Leaders, and business stakeholders to align technical architecture with business strategy.
Evaluate new technologies, architectural approaches, and infrastructure solutions.
Ensure security, reliability, observability, performance, and operational resilience are embedded into architectural decisions.
Remain deeply involved in technical discussions, solution design, and implementation reviews.
Requirements
8+ years of software engineering experience, including 3+ years in enterprise, platform, or solution architecture roles.
Mandatory experience architecting systems within FinTech, banking, payments, digital banking, or cryptocurrency companies.
Proven experience designing architecture across multiple interconnected products, services, or business domains.
Strong software engineering background, ideally as a Senior / Lead / Principal Engineer.
Deep understanding of distributed systems, microservices, event-driven architecture, API design, and integration patterns.
Experience designing high-load, fault-tolerant, and mission-critical systems.
Strong knowledge of cloud infrastructure (AWS, GCP, or Azure).
Understanding of financial transaction processing, data consistency, security, and regulatory requirements.
Ability to define long-term architectural strategy while remaining technically hands-on.
Experience driving architectural decisions across multiple engineering teams.
Excellent stakeholder management and communication skills.
Nice to have
Experience with cryptocurrency exchanges, blockchain infrastructure, digital wallets, or custody solutions.
Experience with card issuing, payment processing, banking integrations, or financial ledgers.
Experience building or transforming complex multi-product financial ecosystems.
Familiarity with PCI DSS, KYC, AML, and financial compliance requirements.
Experience scaling platforms to millions of users.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Philippines
We are seeking an exceptionally organized, proactive, and dependable
Virtual Executive Assistant (EA) & Operations Coordinator
to serve as the high-level "right hand" to our Practice Leader, Pam. In this dual executive and personal support role, you will manage executive calendars, prioritize communications, coordinate team workflows, and take complete ownership of administrative projects to eliminate decision fatigue.
A critical near-term priority for this position includes managing operational logistics and executing
manual patient data migration
as our practice transitions from
Elation EMR
to
Dakota Health
(which also serves as our primary VoIP communication platform). The ideal candidate is a resourceful, self-directed professional who anticipates needs before being asked, communicates with polish and warmth, and thrives in an autonomous functional medicine environment.
Working Environment & Core Schedule
Role Title:
Executive Assistant – Functional Medicine
Practice Specialty:
Functional Medicine & Holistic Health
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 5:00 PM EST (Eastern Standard Time)
Core Technology Stack:
Elation EMR
(Legacy),
Dakota Health
(New EMR & Integrated VoIP), Google Workspace / Microsoft 365, Project Management Tools
Special Project Focus:
Manual EMR Data Migration (Elation to Dakota Health)
Top 3 Daily Responsibilities
Executive & Administrative Support:
Manage Pam’s calendar, prioritize inbox communications, coordinate meetings, and systematically track outstanding administrative action items through completion.
Practice & Team Coordination:
Facilitate daily communication across practice staff (Office Manager, Providers, and VAs), monitor delegated tasks, and manage data entry and team logistics during the Dakota Health EMR transition.
Proactive Personal & Professional Support:
Act as Pam's proactive remote right-hand—researching vendors, coordinating travel/purchases, handling remote errands, and solving problems independently to minimize executive workload.
Core Responsibilities
Calendar & Communication Ownership:
Oversee complex scheduling, optimize executive daily timelines, draft correspondence, and maintain clean, organized inboxes across Gmail/Google Workspace or Outlook.
EMR Data Migration & System Support:
Carefully audit and manually migrate patient records, charts, and administrative data from
Elation EMR
over to
Dakota Health
, ensuring zero data loss and maintaining absolute HIPAA compliance.
Team Task Oversight:
Monitor cross-functional projects delegated to virtual assistants and clinic staff, acting as a "second set of eyes" to verify deadlines and quality standards.
Remote Personal Assistant Duties:
Research, vet, and coordinate remote vendors, manage personal/professional travel arrangements, handle procurement requests, and organize personal logistics for Pam.
Document & Report Preparation:
Draft clean spreadsheets, presentation materials, meeting summaries, and standardized operating procedures (SOPs).
Vendor & VoIP Management:
Utilize Dakota Health's integrated VoIP system to manage practice communication rules, routing, and vendor connections.
Requirements
Executive Assistant Experience:
Proven background supporting executive leadership, practice founders, or medical directors in an EA, PA, or Operations Coordinator capacity.
Healthcare & EMR Literacy:
Prior experience working within a U.S. healthcare environment with hands-on familiarity navigating EMR systems (
Elation EMR
and/or
Dakota Health
experience is a major advantage).
Data Migration & Detail Focus:
High accuracy and meticulous attention to detail required for auditing and manually migrating patient charts and clinical files between systems.
Proactive Self-Starter Mindset:
Demonstrated ability to anticipate executive needs, manage multiple priorities independently, and execute projects without constant supervision or hand-holding.
English Fluency:
Flawless, polished, and warm written and verbal English communication skills.
HIPAA Compliance & Discretion:
Strict adherence to HIPAA regulations and absolute confidentiality when handling protected health information (PHI) and executive personal data.
Remote Workspace Setup:
Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed primary internet, backup power/internet solutions, and a noise-canceling headset.
Preferred Qualifications
Background or experience supporting a
Functional Medicine
, Naturopathic, or Integrative Health practice.
Experience with VoIP telephony management and EMR platform transitions.
Ideal Candidate Profile
You are a sharp, empathetic, and exceptionally organized Virtual EA who takes pride in making life easier for the leader you support. You navigate software platforms with ease, handle confidential data with precision during EMR transitions, and operate as a trusted, proactive partner every single day.
Location: Houston, United States
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
As an Intern in our Supply Chain group, you will have the opportunity to gain hands-on experience on impactful, real world projects within the supply chain organization.
Overview:
Work closely with industry experts, receiving guidance and mentorship from seasoned professionals.
Develop essential skills in data analysis, supply chain optimization, and logistics.
Experience a supportive, growth-oriented environment focused on innovation and professional development.
Access to networking opportunities and insights into cutting-edge practices in supply chain management.
Job Description:
Support supplier sourcing, market research, and request-for-quotation activities.
Prepare supplier quote comparisons covering pricing, lead times, commercial terms, and technical compliance.
Assist with purchase requisitions, purchase orders, and order follow-up.
Support supplier onboarding and maintain accurate supplier documentation.
Track procurement savings, cost avoidance, payment-term improvements, and other performance metrics.
Help develop and maintain Excel and Power BI reports and dashboards.
Analyze purchasing data to identify consolidation, standardization, and cost-reduction opportunities.
Communicate with suppliers and internal stakeholders to resolve pricing, delivery, and documentation issues.
Support projects across the Americas, including the United States, Mexico, Guyana, Trinidad and Tobago, and other regional operations.
Maintain organized sourcing files, quotations, contracts, and audit documentation.
Requirements
Currently pursuing a bachelor’s degree in Supply Chain Management, Logistics, Business, Finance, Data Analytics, Engineering, or a related field.
Intermediate Excel skills; familiarity with Power BI is preferred.
Strong analytical, organizational, and communication skills.
Ability to manage multiple priorities and meet deadlines.
High attention to detail and willingness to learn procurement and supply-chain systems.
Location: Houston, United States
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
As an Engineering Intern at EnerMech, you will have the opportunity to work alongside experienced engineers on a variety of projects. This internship is designed to provide you with hands-on experience in engineering design, analysis, and project execution within the energy sector. You will also have the opportunity to rotate throughout the business and engage with our various business lines and functions, giving you a holistic view of how our business works.
Responsibilities:
Assist in the design and analysis of mechanical systems and components as an Engineering Intern.
Support project teams in developing engineering solutions and specifications related to engineering.
Conduct research and gather data to inform project decisions in engineering applications.
Collaborate with cross-functional teams to ensure engineering project requirements are met.
Participate in site visits and inspections to gain practical experience as an Engineering Intern.
Document and present findings, designs, and progress updates related to engineering projects.
Contribute to continuous improvement initiatives within the engineering team.
Requirements
Currently pursuing a degree in relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering
Strong understanding of engineering principles and engineering concepts.
Excellent analytical and problem-solving skills.
Strong communication and teamwork abilities.
Self-motivated and eager to learn in a fast-paced environment.
Location: Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama
Are you a hands-on technical leader who knows Magento and Shopify inside out, speaks fluent SEO, and keeps infrastructure secure? We are looking for someone to own our e-commerce, SEO and security ecosystem end to end.
You will be the
single point of contact
between our business teams and our technology partners: e-commerce development agencies, infrastructure and security providers, and several SEO contractors. You will turn business needs into clear technical requirements, hold partners accountable for quality and timelines, and keep our online stores fast, stable and secure.
This is an ownership role. You will analyze, decide and approve, escalating only the big calls.
Ownership & Decision-Making
▪ Own our e-commerce, SEO and security infrastructure end to end
▪ Make decisions on priorities, budgets and solutions
▪ Approve partner tasks, quotes and deliverables, and track performance against SLAs, KPIs and scope
▪ Act as technical advisor to our Magento developers: review tickets, challenge solutions, and guide code, architecture and infrastructure
E-commerce (Magento & Shopify)
▪ Lead our e-commerce development partner across both platforms
▪ Turn business requirements into briefs, user stories and acceptance criteria
▪ Prioritize the backlog: features, integrations, bug fixes, upgrades and maintenance
▪ Coordinate UAT and sign off releases before go-live
▪ Oversee upgrades, extensions/apps and integrations (payments, shipping, ERP, marketing tools)
▪ Monitor site speed, uptime and conversion issues, and drive fixes
Infrastructure & Security
▪ Lead our hosting and security partner
▪ Coordinate patching, backups, monitoring and disaster recovery
▪ Manage access requests, permissions and offboarding using least-privilege principles
▪ Follow up on security alerts, incidents and audits through to remediation
▪ Maintain documentation of environments, credential processes and access rights
SEO Management
▪ Coordinate multiple SEO contractors across our websites
▪ Analyze organic traffic, rankings, indexing, crawl errors and Core Web Vitals (GSC, GA4, Ahrefs, SEMrush)
▪ Review reports and give clear, actionable feedback
▪ Guide technical SEO (site structure, speed, structured data, canonicals, redirects, sitemaps, robots.txt) plus on-page and off-page SEO
▪ Turn SEO fixes into dev tickets and verify completion
▪ Track KPIs and recommend scope or contractor changes when needed
Catalog Coordination
▪ Work with the Catalog Manager so product data, categories, pricing and images work correctly on both stores
▪ Translate catalog needs (attributes, bulk imports, feeds, filters, merchandising rules) into technical requirements
▪ Align launches, seasonal updates and promotions with technical releases
▪ Resolve sync errors, missing products and feed failures
Project Management & Governance
▪ Plan and track projects: scope, timeline, budget, risks and dependencies
▪ Run status meetings and report progress and decisions to management
▪ Track partner SLAs, invoices and hours
▪ Manage incidents and blockers when stores or systems go down
▪ Keep the project log, roadmap and knowledge base up to date
Requirements
▪
5+ years hands-on with Magento (Adobe Commerce) and Shopify
, deep enough to advise developers on architecture and solutions
▪
Strong technical SEO
: on-page, off-page, link building, site audits, GSC, GA4, Ahrefs/SEMrush
▪
Deep knowledge of servers, hosting, cloud and web security
, plus user access management
▪ Solid grasp of e-commerce operations: catalog, checkout, payments, shipping, promotions, analytics
▪ Proven experience managing
multiple agencies, contractors or vendors at once
▪ Strong project management: planning, prioritization, budgeting, risk and reporting
▪ Comfortable owning decisions and being accountable for results
▪ Experience with Jira, Asana, Trello or similar
▪
Excellent spoken and written English
▪ Organized, proactive and self-directed
Location: Dubai, United Arab Emirates
We are seeking a highly experienced
Senior Quantity Surveyor
to oversee cost planning, commercial management, subcontracts, and financial control across high-value development and infrastructure projects in Dubai. In this role, you will be responsible for protecting the company’s commercial interests, managing BOQs, evaluating variation orders, administering FIDIC contracts, and ensuring projects are completed within allocated budgets.
Key Responsibilities
Commercial & Cost Management:
Prepare comprehensive pre- and post-contract cost estimates, Bills of Quantities (BOQ), elemental cost plans, and monthly commercial performance reports.
Contract Administration:
Administer FIDIC contracts (Red/Yellow Books), manage conditions of contract, and advise project managers on risk mitigation and contractual rights.
Subcontractor Management:
Oversee subcontractor procurement, review tender submissions, conduct price comparisons, negotiate terms, and finalize subcontract awards.
Variations & Claims:
Evaluate, negotiate, and settle commercial variation orders, claims for additional payments, extension of time (EOT) costs, and final accounts.
Valuations & Cash Flow:
Prepare monthly interim payment applications (IPAs) for clients/consultants, verify subcontractor payment certificates, and monitor project cash flow projections.
Auditing & Dispute Resolution:
Conduct cost audits, maintain risk registers, and support commercial resolution or arbitration/dispute proceedings when required.
Requirements
Education:
Bachelor’s degree in Quantity Surveying, Civil Engineering, or Construction Commercial Management.
Professional Chartership:
MRICS
(Member of the Royal Institution of Chartered Surveyors) or equivalent is
strongly preferred
.
Experience:
8–12+ years of relevant experience, with a
minimum of 4–5 years within the UAE/GCC market
managing large-scale building or infrastructure projects.
Contractual Knowledge:
In-depth knowledge of FIDIC suit of contracts, standard methods of measurement (POMI, NRM2, CESMM4), and Dubai Municipality/local authority frameworks.
Software Skills:
Advanced proficiency in
CostX
,
Candy (CCS)
,
AutoCAD
,
Excel
(advanced financial modeling), and ERP systems (SAP/Oracle).
Communication:
Exceptional negotiation, analytical, and stakeholder management skills in English (Arabic fluency is a plus).
Benefits
Competitive base salary package with performance bonuses.
Comprehensive health and life insurance.
Professional development opportunities and support for professional certifications.
Clear career progression paths within project management.
Location: Tbilisi, Georgia
We are looking for a welcoming and organised Showroom Host for our sales gallery in Tbilisi. You will greet every visitor, introduce them to our projects and make sure each client is smoothly connected with the right sales manager.
Key responsibilities:
Greet guests and create a warm, professional atmosphere in the showroom
Give visitors an initial overview of our projects
Schedule viewings and appointments for the sales team
Record visitor details and enquiries accurately in the CRM
Handle phone calls, emails and messenger enquiries
Keep the gallery and presentation materials in excellent order
Help with administrative work and showroom events
Requirements
1+ year at a premium showroom, luxury boutique, hotel front desk or in a similar role
A polished, professional approach to guests
Strong attention to detail and good organisational skills
Comfortable working with a CRM and other digital tools
A positive, service-minded attitude
Fluency in Russian and Georgian
Working knowledge of English
Benefits
Salary
A modern, premium showroom as your workplace
An introduction to our projects and to the real estate sector
A front-line role in a friendly, client-focused team
Location: Tbilisi, Georgia
We are looking for a Real Estate Sales Manager in Tbilisi to help our clients find the right property. You will turn enquiries from agency partners, digital campaigns and showroom visits into successful deals, and support each buyer at every step.
What you will do:
Follow up on leads from agency partners, digital marketing campaigns and showroom visitors
Run discovery conversations to understand each buyer’s budget, needs and goals
Organise property tours and present our projects to clients
Negotiate terms and take deals from first offer through reservation to final signing
Log every contact, deal status and next step in the CRM
Develop strong, lasting relationships with buyers and agency partners
Achieve your targets for closed deals, revenue and lead conversion
Keep track of the local property market, new launches and competitor pricing
Requirements
2+ years in sales of real estate or other high-ticket products, such as banking services, premium cars or luxury goods
Measurable sales results you can share: deals closed, revenue and conversion
Experience in handling multi-channel leads and running client viewings
Confident use of CRM tools
Fluency in Russian and Georgian
English is an advantage
Persuasive communication and negotiation skills
Strong self-organisation and focus on results
Benefits
Salary and commission on each deal
Regular inflow of leads from agency partners, digital campaigns and showroom walk-ins
A modern sales gallery for client viewings and presentations
CRM tools to track and grow your sales pipeline
Location: USA
Workplace: Remote
Solvd Inc. is a technology services company that helps enterprises build and scale with AI. We operate through three business units: Core AI, Cloud, and Agentic Engineering. Together, they bring deep engineering expertise and an outcome-first mindset to help clients reimagine how they build, operate, and grow, turning the promise of AI into real, measurable business impact.
We are looking for a self-driven, entrepreneurial sales hunter to expand Solvd's client base with new enterprise logos. You will stay ahead of market and technology trends, understand the challenges and priorities of our target customers, and translate them into opportunities that drive real business outcomes. You will generate pipeline through every available channel, including marketing-led campaigns, industry conferences and events, technology and alliance partnerships, and targeted outreach.
You will own each opportunity strategically from first conversation through contract signature. That means building a deep understanding of customer needs, articulating Solvd's value proposition with clarity and conviction, and bringing together the right internal teams to shape outcome-driven solutions. Success in this role is measured not only by deals won, but by clients who see value early and become long-term partners.
WHAT YOU'LL DO
New Logo Prospecting and Pipeline Generation
- Identify, target, and engage new enterprise and upper mid-market clients across priority industries.
- Generate pipeline through all channels: outbound prospecting, marketing campaigns, account-based marketing, conferences, industry events, and partner ecosystems (hyperscalers, AI platform providers, and technology partners).
- Build and execute a disciplined target account plan grounded in market research and customer insight.
End-to-End Deal Ownership
- Own the full sales cycle: discovery, qualification, proposal, pricing, negotiation, and closure.
- Engage senior stakeholders (C Level execs and line-of-business leaders) and build trusted relationships across the buying group.
- Sell on value, connecting Solvd's capabilities across AI, agentic engineering, digital, data, and cloud to the client's business priorities and measurable outcomes.
- Lead the commercial process, including MSAs, SOWs, procurement, and legal discussions, in partnership with internal finance and legal teams.
Customer Relationships and Thought Leadership
- Build strong, trusted relationships with client stakeholders, acting as their advocate within Solvd.
- Share Solvd's point of view on AI, agentic engineering, and digital transformation with customers and prospects.
- Represent Solvd at industry conferences, events, and forums, strengthening brand presence and converting conversations into qualified opportunities.
- Bring market and customer insights back to internal leaders, sharing a clear point of view on market trends, competitive dynamics, and emerging demand.
Cross-Functional Collaboration
- Partner with solution architects, delivery leaders, and practice teams across Agentic Engineering to ensure outcome-driven solutioning.
- Work with Engineering teams to shape and build service offerings that meet evolving customer requirements.
- Collaborate with Marketing on campaigns, account-based marketing, and event strategy to drive targeted demand.
- Work with alliance and partnership teams to co-sell and build joint pipeline.
Sales Discipline and Forecasting
- Maintain strong CRM discipline, keeping all opportunities, activities, and forecasts accurate and up to date.
- Provide reliable pipeline reviews and quarterly forecasts to leadership.
Account Ownership and Transition
- Own each new account for six months after closure, ensuring a successful delivery start and customer delight.
- Identify early expansion opportunities and grow the initial engagement where possible.
- Execute a structured handoff to the assigned Client Partner, including account plan, stakeholder map, and growth opportunities.
WHAT YOU BRING
- 10+ years of B2B sales experience in IT services, digital engineering, or consulting, with at least 6 years in a new logo (hunter) role.
- Proven track record of consistently meeting or exceeding $3M to $4M annual new business quotas.
- Demonstrated success closing services deals of $1M to $3M+ with enterprise clients.
- Experience selling to C-level and senior technology and business leaders.
- Deep domain knowledge of one or more target industries (e.g., insurance, financial services, healthcare, retail, travel and hospitality).
- Solid understanding of AI, digital, data, and cloud services and the ability to discuss them credibly with clients.
- Experience negotiating MSAs, SOWs, and commercial terms.
- Exposure to Agentic Engineering and COTS (commercial off-the-shelf) products is strongly preferred.
PREFERRED
- Experience selling Digital, Modernization, Generative AI, or agentic solutions.
- Established relationships with leading COTS (Salesforce, Adobe, ServiceNow, Shopify etc) or AI platform partners.
- Familiarity with structured sales methodologies such as MEDDICC, Challenger, or Solution Selling.
- Proficiency with Salesforce or similar CRM platforms.
WHAT SUCCESS LOOKS LIKE
Success in this role will be measured against three primary KPIs:
1. New Logo Bookings
- Target: $2 million in Year 1; $3 million annually from Year 2 onward.
- Measurement: Total signed contract value (bookings) from new logos closed within the fiscal year.
2. New Logo Acquisition
- Target: At least one new logo per quarter, totaling four or more annually.
- Measurement: New clients with a signed MSA and first SOW or purchase order, with no Solvd revenue in the prior 24 months.
3. Qualified Pipeline Coverage
- Target: Maintain qualified pipeline at 3× the annual bookings target—$6 million in Year 1 and $9 million from Year 2 onward.
- Measurement: Value of opportunities in the CRM that meet agreed qualification criteria, such as MEDDICC, reviewed monthly.
SUPPORTING PERFORMANCE INDICATORS
The following indicators will be reviewed quarterly:
- Win rate: Achieve a win rate of 25% or higher on qualified opportunities.
- Account handoff quality: Support client satisfaction and account growth during the six-month ownership period, with a documented handoff to the Client Partner.
- Forecast accuracy: Maintain quarterly bookings forecasts within ±10% of committed bookings.
YOUR FIRST YEAR
- First 90 days: Build a target account plan, engage marketing and partner channels, and develop $3M+ of qualified pipeline.
- First 6 months: Close the first new logo and reach full 3x pipeline coverage.
- First 12 months: Deliver $2M in net new revenue and 4+ new logos, with each account successfully transitioned to a Client Partner.
WHAT WE OFFER
- Competitive base salary plus a compelling commission plan.
- Comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.
- The opportunity to build a book of business in one of the fastest-growing areas of technology.
- Direct access to leadership and a collaborative, entrepreneurial culture.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
УдалённоUnited States (Remote)
ОфисSan Francisco, CA
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