Location: Remote
How you are going to make an impact 🛠
Respond to customer queries promptly and efficiently through emails, live chat and phone calls.
Work together with various departments to address complex problems and escalate issues when necessary.
Conduct follow-ups with customers to ensure their concerns are resolved. Perform troubleshooting using different diagnostic techniques.
Record and document repetitive issues to contribute to process improvement.
Generate pertinent informational materials, including FAQ articles, user manuals, and tutorials.
Provide guidance to current and prospective clients regarding the acquisition of additional products and services offered by the company.
Identify and execute initiatives to improve the overall customer experience.
Discover your Fit 🪄
Experience in fintech (forex/crypto).
1+ years of online customer support experience.
Excellent written and oral English.
Excellent interpersonal and communication skills.
Ability to manage or navigate stressful situations.
Experienced with using customer service software, tools and databases
Conditions of work:
Shifts are 2/2 4am-4pm GMT
We are ready to provide for you
100% remote job at any place you wish
Competitive salary based on your experience
Opportunity to work in international and cross-functional team with challenging and in-demand product
Performance-based bonus every quarter based on your results
Medical insurance after probation period
Additional sick leaves every 6 months
Birthday gifts
! Please provide cv in English !
Location: Prague, Czechia
At
Dentons Europe Services
in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process.
Role
The Remote Service Desk Technician provides first-line technical support to users across European offices from the Prague-based Remote Service Desk. The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams.
Responsibilities
Provide first-line technical support, answering user queries relating to hardware and software problems.
Log all IT incidents and service requests into the ticketing system.
Resolve incidents and requests within agreed SLAs using remote diagnostic tools.
Escalate complex issues to L2 Service Management with appropriate documentation and context.
Hand over issues requiring physical intervention to Onsite Support teams.
Cooperate with Onsite Support and L2 Service Management to ensure seamless user experience.
Deliver excellent customer service ensuring users can continue to work with minimal disruption.
Follow processes, policies, and best practices in all interactions.
Document IT processes and procedures as required.
Support workflow improvement and automation initiatives where appropriate.
Requirements
First-Line Support:
Remote technical support for hardware, software, and Microsoft 365 services.
Incident and Request Management:
Logging, tracking, and resolution of IT incidents and service requests within SLA targets.
Escalation and Handover:
Timely escalation to L2 Service Management for complex issues and handover to Onsite Support for physical interventions.
Cross-Team Cooperation:
Close operational cooperation with Onsite Support and L2 Service Management to ensure seamless end-to-end service delivery.
Process Compliance:
Adherence to IT processes, policies, and best practices in all interactions.
Benefits
25 days of vacation/year
3 sick days/year
Meal lump-sum
MultiSport card
Multipass card
Home Office allowance
Location: Ethiopia; Egypt; Jamaica; Pakistan; Philippines; Nigeria
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing businesses across industries such as home services, SaaS, digital marketing, and local service marketplaces.
Unlike traditional outsourcing agencies, we place you directly with a client as an in-house team member—giving you real ownership, impact, and long-term career growth.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, proactive Sales Development Representative to serve as the frontline of our electrical services team. In this role, you will be the primary point of contact for our customers, bridging the gap between initial inquiry and professional service delivery. You will manage the entire front-end sales pipeline, ensuring no lead is left behind and every customer receives a premium experience. If you are a persuasive communicator who thrives on closing deals and organizing complex schedules, this is the perfect opportunity to grow with a fast-paced service leader.
Key Responsibilities
Manage the full lead generation lifecycle, responding promptly to all customer inquiries via phone, text, and email.
Drive revenue by following up on all unsold estimates to overcome objections and secure bookings.
Facilitate the closing process by collecting and processing project deposits (10%) directly within the CRM.
Set and manage high-quality appointments to ensure the technical team's schedule is optimized.
Act as the central dispatcher, coordinating technician schedules and updates through ServiceTitan.
Maintain meticulous records of all customer interactions and pipeline stages to ensure no opportunities fall through the cracks.
Requirements
Proven sales experience with a track record of meeting or exceeding targets.
Professional fluency in English with exceptional verbal and written communication skills.
Strong "Team Player" mentality with a proactive approach to problem-solving.
Reliability and punctuality; ability to operate effectively during Los Angeles (Pacific Time) business hours.
Natural ability to build rapport quickly and handle customer objections with confidence.
Previous experience using ServiceTitan or similar field service CRM platforms.
Prior experience in the home services or electrical industry.
Demonstrated ability to manage high-volume outreach via multiple channels (Call/Text/Email).
Benefits
💰 Competitive salary based on experience
🎯 Performance-based bonuses and incentives
🌎 Fully remote role with flexible working environment
🚀 Work with growing home service businesses and entrepreneurs
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Задачи:
— Разработка логики исполнения поисковых запросов. Проектирование общего механизма исполнения запросов, устроенного как граф стадий. Каждая стадия может выполняться отдельным сервисом для масштабирования.
— Развитие технологий поискового рантайма. Создание единой модели работы с различными типами поисковых индексов, внедрение технологий для максимальной производительности на доступном железе.
— Создание SDK и инструментов для работы с рантаймом. Разработка удобного SDK для отправки поисковых запросов, улучшение средств диагностики.
— Проектирование языка поисковых запросов. Переход от набора CGI-параметров к полноценному языку запросов, проектирование языка с нуля.
Требования:
— Уверенное владение C++ и желание писать на нём.
— Хорошее знание классических алгоритмов и структур данных.
— Глубокое понимание многопоточного программирования.
— Понимание устройства Linux.
— Опыт разработки распределённых систем.
Будет плюсом:
— Понимание устройства поисковых систем.
— Оптимизация производительности на низком уровне.
— Опыт работы с системами под высокой нагрузкой и жёсткими требованиями к времени обработки запросов.
— Проектирование DSL, языков запросов, парсеров или планировщиков исполнения.
Условия:
— Корпоративная подписка на здоровье и спорт, терапия, образовательные курсы и другие бонусы (подробности по ссылке).
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Protective Services Lead
- Location: Espoo, Finland
- Department: Security
- Reports to: Head of Physical Security and Safety
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations.
- Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations.
- Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details.
- Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely.
- Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers.
- Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels.
- Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees.
- Support business lines running specialised or fast-moving programmes with tailored security planning
WHAT WE’RE LOOKING FOR
Must haves:
- Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions.
- Hands-on experience managing external security vendors, including performance and service level management.
- A track record of leading security for executive travel programmes or high-profile company events.
- Experience planning and running crisis exercises, incident response drills, and security training.
- Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments.
- Calm, structured decision-making under pressure, including during simultaneous incidents across sites.
- Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.
Nice to haves:
- Experience in critical infrastructure, defence, or other environments handling classified or sensitive information.
- An established professional network across the security, government, and critical infrastructure sectors.
- Experience in high-scale security operations across multiple geographies.
APPLICATION PROCESS
- TA Screen (30 mins)
- HM Interview with Head of Physical Security (45 mins)
- Team Interview (60 mins)
- Interview with CSO (30 mins)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Задачи:
— Производить высококачественные дизайнерские материалы для различных брендовых точек контакта, включая веб, кампании, социальные сети, мероприятия и печатные материалы.
— Выполнять креативные задачи в различных форматах и типах материалов, работая по брифам, установленным дизайн-системам и креативному руководству.
— Сотрудничать с командами маркетинга, контента и веб-партнерами для создания согласованного и соответствующего бренду креатива.
— Вносить вклад в веб-ориентированное креативное исполнение на цифровых платформах и кампаниях, демонстрируя понимание трансляции дизайн-систем в веб.
— Активно интегрировать AI-инструменты в творческий процесс для ускорения производства, исследования вариантов и улучшения работы.
— Поддерживать согласованность бренда во всех материалах, обеспечивая соответствие визуальной идентичности Abnormal AI.
— Управлять несколькими проектами одновременно, эффективно расставляя приоритеты и своевременно информируя о сроках и загрузке.
Требования:
— 3–5 лет релевантного опыта в дизайне, предпочтительно с опытом работы как в агентствах, так и внутри компаний.
— Портфолио, демонстрирующее высокий уровень мастерства в цифровом, брендированном и кампанийном дизайне с явными примерами веб-работ.
— Уверенное выполнение задач в различных типах материалов и плавное переключение между кампаниями, цифровым, брендовым и веб-дизайном.
— Владение веб-ориентированным креативным исполнением, не обязательно как UI/UX-специалист, но с сильными веб-примерами в портфолио.
— Активное использование AI-инструментов в творческой практике на этапах идей, производства и рабочего процесса.
— Искренняя заинтересованность и собственное мнение о том, как AI может улучшить и ускорить работу.
— Сильные базовые навыки дизайна: типографика, цвет, композиция и визуальное повествование.
— Владение Adobe Creative Suite, Figma и аналогичными инструментами дизайна.
— Умение работать с брифами и креативным руководством, способность интерпретировать неоднозначность и задавать уточняющие вопросы.
— Сильные организационные навыки и способность управлять несколькими проектами одновременно без потерь качества.
— Коллаборативный, скромный подход, умение работать в команде, принимать обратную связь и заботиться о командном результате.
Желательно:
— Опыт работы с брендами в области AI, кибербезопасности или техническими брендами.
— Навыки моушн-дизайна или опыт сотрудничества с анимационными командами.
— Знакомство с производственными процессами для видео или опыт дизайна для мероприятий.
Условия:
— Удалённая работа из США.
— Полная занятость.
— Годовой базовый оклад от $99,500 до $143,000 USD.
— Возможность бонусов, акций и комплексного пакета льгот.
Примечание:
— Компания использует AI-инструменты для помощи в подготовке интервью, но решения о найме принимает человек.
— Все процессы соответствуют законодательству и внутренним политикам компании.
— Abnormal AI — работодатель, предоставляющий равные возможности без дискриминации.
Location: Tokyo
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
ポジション概要
UiPathのEnterprise Sales Executiveとして、大手企業を中心とする顧客に対し、業務自動化・AI・ソフトウェアプラットフォームの価値を提案し、顧客のビジネス課題の解決と事業成果の実現を支援します。
本ポジションでは、製品の機能を説明するだけではなく、顧客との打ち合わせごとに明確なゴールとアジェンダを設計し、必要な準備を行ったうえで、次のステップへ着実に進める力が求められます。
顧客の複数部門・複数階層の関係者、Sales Engineer、Customer Success、Partner、Globalチームなどを巻き込みながら、案件を前に進めていくハイタッチセールスです。
主な業務内容
アカウント戦略と営業計画
· 担当テリトリー・市場・顧客企業の情報を分析し、アカウント戦略を策定
· 顧客の事業課題、組織構造、投資計画、既存プロセスなどを調査し、営業仮説を構築
· 新規案件、既存顧客での拡張機会、社内外の紹介機会を特定
· パイプラインと案件の進捗を管理し、四半期目標の達成に向けて営業活動を計画
ハイタッチセールスの実行
· 顧客との打ち合わせごとに、目的・ゴール・アジェンダを設計
· 商談前に必要な情報や関係者を整理し、顧客が次の意思決定を行えるよう準備
· Discoveryを通じて、顧客が抱える業務上・経営上の課題を明確化
· 各打ち合わせの最後にNext Step、担当者、期限を合意し、案件を継続的に前進
· 顧客内の複数部門・複数階層の関係者と信頼関係を構築
· C-level、経営層、業務部門、IT部門、業務改善・自動化部門などに対して価値を説明
価値提案と案件推進
· 製品の機能説明ではなく、業務効率、コスト、品質、リスク、成長などのビジネス価値を提案
· Financial Buyerに対して、ビジネスケースや投資対効果を踏まえた提案を実施
· 顧客の課題に応じて、Sales Engineerと提案内容・デモ・技術検証を設計
· 案件上の課題や社内外の障害を特定し、関係者を巻き込みながら解決
· 契約・導入に向けた顧客内の意思決定プロセスを整理し、合意形成を支援
社内外との連携
· Sales Engineer、Customer Success、Professional Services、Marketingなどとの協働
· ローカルパートナー、Global Systems Integrator、その他の外部パートナーとの協業
· Customer Successチームと連携し、導入後の価値実現と顧客課題の解決を支援
· 顧客ニーズ、競合状況、市場動向、案件リスクを社内へ共有
· CRMに案件情報を正確に記録し、営業Forecastやレポートに反映
このポジションで特に重視すること
· Meeting Planning:顧客との打ち合わせのゴールとアジェンダを自ら設計できること
· Next Step Creation:会話を終わらせず、顧客が取るべき次の行動まで具体化できること
· Account Planning:顧客の組織・課題・意思決定構造を理解し、計画的に案件を進められること
· Autonomy:細かい指示を待つのではなく、自分で仮説を立て、準備し、行動できること
· Value Selling:機能ではなく、顧客のビジネス成果や投資対効果を軸に提案できること
応募資格
必須要件
· 外資系企業での法人営業経験
· 外資系IT企業、SaaS、ソフトウェア、ITサービスなどにおけるハイタッチセールス経験
· 顧客との打ち合わせを設計し、ゴール・アジェンダ・Next Stepを自ら設定して案件を進めた経験
· 顧客の複数部門・複数階層の関係者を巻き込み、社内外の関係者と協働した経験
· 顧客や案件の情報をもとに、営業計画・アカウントプランを考えて行動できること
· 製品の機能説明にとどまらず、顧客課題やビジネス価値を踏まえて提案できること
· 法人営業経験3〜5年以上を目安としますが、経験・実績・ポテンシャルを総合的に判断します
歓迎要件
· Enterprise Sales、Strategic Account Sales、Large Account Salesの経験
· Commercial Sales、Mid-Market Sales、SMB Salesで複雑な案件を担当した経験
· 流通、小売、サービス業界の顧客を担当した経験
· SaaS、ソフトウェア、業務アプリケーション、プラットフォーム製品の営業経験
· Hardware、Security、Cloud、ITインフラなどの営業経験
· C-levelや経営層、Financial Buyerへの提案経験
· Partner、SIer、Global Systems Integratorとの協業経験
· SalesforceなどのCRMを活用した案件・Forecast管理経験
· 英語を使用した社内コミュニケーションやGlobalチームとの協業経験
※流通・サービス業界の経験は歓迎しますが、必須ではありません。Commercial Salesの経験者も検討します。
※英語力は歓迎しますが、必須ではありません。
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Ljubljana, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Install, configure, and maintain computer systems, software, and networks.
Diagnose and resolve technical issues, ensuring minimal downtime for clients.
Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
Perform routine maintenance and system updates to ensure optimal performance.
Provide training and guidance to clients on the use of hardware and software.
Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
Proven experience in an IT support role, preferably in a field service capacity.
Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Excellent analytical and troubleshooting skills.
Strong customer service orientation with the ability to communicate effectively with non-technical users.
Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Lendava, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
Install, configure, and maintain computer systems, software, and networks.
Diagnose and resolve technical issues, ensuring minimal downtime for clients.
Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
Perform routine maintenance and system updates to ensure optimal performance.
Provide training and guidance to clients on the use of hardware and software.
Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
Proven experience in an IT support role, preferably in a field service capacity.
Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Excellent analytical and troubleshooting skills.
Strong customer service orientation with the ability to communicate effectively with non-technical users.
Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Mytle Beach, SC
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 3+ years of software engineering experience
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
NICE TO HAVES
- Experience building B2B focused products, ideally in the fintech or crypto space
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Reston, VA
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager - FEDERAL, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This role is looking for leadership skills both upstream and downstream on alternative delivery concepts and driving DBIA process into every aspect of our phase of a federal project. Michels is looking for an individual who has lead multiple capture/pursuit/proposals with experience then transitioning to lead PDB design integration management. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations.
Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 5+ years of project management, construction management experience, or an equivalent combination
5-7years specific Design and/or Construction management experience on delivering federal projects
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build, CMGC, or progressive design build
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$154,000
—
$212,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Columbia, South Carolina Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Renton, WA
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager - FEDERAL, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This role is looking for leadership skills both upstream and downstream on alternative delivery concepts and driving DBIA process into every aspect of our phase of a federal project. Michels is looking for an individual who has lead multiple capture/pursuit/proposals with experience then transitioning to lead PDB design integration management. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations.
Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 5+ years of project management, construction management experience, or an equivalent combination
5-7years specific Design and/or Construction management experience on delivering federal projects
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build, CMGC, or progressive design build
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$161,000
—
$242,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager - Federal, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This role is looking for leadership skills both upstream and downstream on alternative delivery concepts and driving DBIA process into every aspect of our phase of a federal project. Michels is looking for an individual who has lead multiple capture/pursuit/proposals with experience then transitioning to lead PDB design integration management. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations.
Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 5+ years of project management, construction management experience, or an equivalent combination
5-7years specific Design and/or Construction management experience on delivering federal projects
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build, CMGC, or progressive design build
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Services Architect is an advanced individual contributor within the Services Architecture team, contributing to the technical direction, quality, and delivery of content across the Professional Services Portfolio. Operating with a high degree of autonomy while aligning with the overarching portfolio strategy, this role leads the design and execution of net-new consulting service offerings, courses, and enablement programs, and helps establish standards for the broader team. In this position, the architect provides technical guidance across team projects, handles content and offering escalations, and actively mentors Associate Services Architects. Working in close collaboration with portfolio leadership, the role supports offering strategy and product roadmap alignment, while periodically teaching customer classes or delivering service engagements to ensure content remains grounded in real-world customer experience.
Your Opportunity:
Strategy & Portfolio Leadership
Portfolio Direction:
Shape the Professional Services Portfolio by identifying gaps and opportunities and proposing and prioritizing new offerings aligned with corporate strategy and product roadmaps.
Offering Ownership:
Design, draft, and update consulting service offerings, enablement content, educational material, and technical presentations for webinars and events, and lead development of the most complex and strategic net-new offerings.
Standards & Quality:
Maintain high technical, content, and lab quality standards across the portfolio, ensuring that project outputs and contributions, including work from Associate Services Architects, consistently adhere to established team standards and templates.
Roadmap Alignment:
Stay informed about Tenable product changes, evaluate requirements for offering updates, and plan portfolio updates well ahead of product release.
Advisory:
Advise the Senior Director, Services Portfolio, on offering strategy, resourcing, and delivery risk.
Content Development & Delivery
Requirements Review:
Review user and technical requirements for completeness and clarity.
Collateral:
Create collateral for new offerings and evaluate existing offerings and content for accuracy and relevance.
Pre-Production Training:
Deliver pre-production training sessions to evaluate product suitability and gather early feedback.
Live Demonstrations:
Create live demonstration recordings for the Tenable product suite.
Content Review:
Perform content reviews with peers in Services, Technical Support, Customer Success, and Product Management to ensure quality and alignment with customer needs, and act as the final technical approver for release.
Customer Experience:
Periodically teach customer classes or deliver service engagements to obtain intimate knowledge of the customer experience.
Strategic Engagement & Support
Field Perspective:
Collaborate with Professional Services peers to understand the field perspective on service and training offering requirements.
Customer & Partner Engagement:
Engage with customers and partners to analyze market trends and the competitive landscape, and translate findings into portfolio decisions.
Problem Solving:
Provide solutions to a wide range of difficult problems while maintaining a positive attitude and positive working relationships, gathering information to support data-driven decisions.
Escalation Support:
Act as the final escalation point for Customer Care, Services, and Product escalations relating to portfolio content that the Associate Services Architect cannot resolve.
Staying Current:
Remain abreast of corporate direction and strategy, product roadmaps, messaging, and emerging trends in the security industry.
Project, People & Process
Delivery Oversight:
Independently manage assigned projects and provide delivery oversight of team members’ projects to ensure delivery on schedule and on budget.
Mentoring:
Mentor and develop Associate Services Architect colleagues, including setting expectations for the Associate role’s intake and review.
Process Improvement:
Remain abreast of educational learning frameworks, content development approaches, and technologies that may reduce cost or shorten development timelines, and drive adoption where they do.
Other Duties:
May perform other duties and responsibilities that management may deem necessary from time to time.
What You'll Need:
Experience
Security Foundations:
5+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
1+ years of experience in vulnerability management and broader cybersecurity operations, ideally utilizing enterprise assessment tools such as the Tenable product suite.
Services Experience:
3+ years of professional services, technical support, or sales engineering experience.
Curriculum Design:
Proven experience designing and delivering technical curricula, training, and customer enablement programs, as well as leading others to do so.
Knowledge and Education
Education:
B.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking.
Emerging Domains:
Working knowledge of web application security, container security, cloud environments (AWS/Azure), and ICS/SCADA systems, with in-depth expertise in at least one.
Security Tools:
Familiarity with security assessment tools such as Nessus, Kali Linux, and Metasploit.
Other Requirements
Communication:
Strong written and verbal communication skills, including the ability to present to senior internal and customer audiences.
Collaboration:
Strong interpersonal skills with the ability to work effectively with internal and external stakeholders, including at a senior level.
Autonomy:
Strong initiative and the ability to work remotely, both in a self-directed manner and as part of a geographically distributed team, setting direction for others without day-to-day supervision.
#LI-Hybrid
#LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: United States (Remote); Boston, Massachusetts; Los Angeles, California; Raleigh, North Carolina; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California; Portland, Oregon
Workplace: Remote
ROLE SUMMARY
Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.
As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.
WHAT YOU’LL DO
- Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams
- Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning
- Identify and remove early activation blockers before they become escalations
- Help customers stand up and operate Temporal Server in production, including self-hosted environments
- Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning
- Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server
- Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements
- Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently
- Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering
- Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes
WHAT YOU’LL BRING
- Experience delivering and operating production systems where reliability and incident response matter
- Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety
- Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript
- Experience deploying and operating production services in cloud and or self-hosted environments
- Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning
- Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach
- Strong debugging skills and ability to navigate ambiguity and messy real-world constraints
- Ability to teach and enable other engineers, not just deliver the work directly
NICE TO HAVE
- Experience with workflow orchestration systems, distributed task processing, or durable execution concepts
- A track record of building observability programs, including dashboards, alerting strategies, and operational maturity models
- Proven ability to create reusable reference architectures, templates, or internal enablement programs
- Strong partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements
- Background in working with partners or services delivery models at scale
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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ОфисTokyo
Ljubljana, Slovenia
Lendava, Slovenia
ОфисMytle Beach, SC
УдалённоPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Reston, VA
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Renton, WA
Milwaukee, WI
US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
УдалённоseniorUnited States (Remote); Boston, Massachusetts; Los Angeles, California; Raleigh, North Carolina; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California; Portland, Oregon