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Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Team The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is MetricFlow — the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications. This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business. About the Role We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack. What You'll Do Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others). Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack. Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem. Improve performance, reliability, and observability of metric query execution at scale. Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements. Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships. Mentor other engineers through code review, pairing, and technical guidance. Skills We're Looking For Strong professional software engineering experience, with a strong track record of shipping production systems. Deep proficiency in Python , including modern typing, testing practices, and packaging. Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries. Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines. Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility. Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members. Experience collaborating in a distributed, asynchronous team environment. Bonus Skills (Optional) Prior experience contributing to or maintaining a popular open-source project. Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies. Background in data warehousing internals, query optimization, or analytical SQL dialects. Experience with CI/CD, GitHub Actions, and release engineering for Python libraries. Exposure to building developer-facing APIs, SDKs, or CLIs. Why Join Us Impact at scale: Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises. Open-source ownership: You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community. A team that values craft: We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy. Competitive compensation: Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support. Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: London, United Kingdom Workplace: none About us: At Praktika.ai we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Account Executive, to join us! We are a global small team of 50 innovators who are pushing the boundaries of what’s possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: You will be the first person at Praktika whose whole job is selling to companies. You run the full cycle yourself: find the account, open it, run the demo, set up the trial, answer the security questionnaire, price it, close it, then go back for the other sites in the same group. No SDR feeds you. No solutions engineer joins your calls. The languages matter as much as the selling. Our buyers are local HR and training managers at sites where the working language is English and daily life is not. They buy in their own language. You will work primarily in Spanish or French, with English internally. You report to the CRO. We are hiring a full-cycle Account Executive rather than an SDR or a BDR on purpose. At this volume, splitting prospecting from closing creates a handoff that costs more than it saves. One person who owns a deal from first touch to signature will learn faster and close more than two people passing leads between them. We will revisit that once inbound volume makes your time the bottleneck.What you'll do What you will own Pipeline. Work the inbound queue in hours rather than days, and build outbound into the markets where we have customers but no coverage. Around half your pipeline should be self-sourced by month six. The full cycle. Discovery, demo, trial setup, seat sizing, pricing, security review, contract, signature. You complete security questionnaires yourself, from a canonical answer sheet we maintain. Expansion. Most of our accounts are one site of a larger group. Winning the second and third site of a company already paying us is the highest-yield motion we have, and it is a formal part of your number. CRM discipline. Attio is the system of record. Deal value, seat count and stage current on every deal. Our data quality today is poor and you are the person who fixes it. Market feedback. You will be the only person hearing objections daily. We expect you to tell us what is breaking and what to build. Who we are looking for Professional fluency in French or Spanish, plus English. Three or more years closing B2B software full cycle, with a median deal size under $20,000. Evidence of 25 or more deals closed in a single year. You built your own pipeline. Strong signals You have sold to HR, L&D or operations buyers. You have worked somewhere small enough that you also wrote the sequences, built the list and argued about the pricing page. You have sold into Latin America from Europe and know what that does to a calendar. You have worked alongside a self-serve funnel and understand that some deals should never get a call. Please skip this role if any of the following describes you. You have only sold six-figure contracts on six-month cycles. Your last three years came with an SDR, a solutions engineer and a deal desk. You want a named account list handed to you. You want to manage people within a year. This role has no reports and will not have any for some time. You need a defined process. You will be writing it. Why should you join Praktika: We expect dedication and hard work—but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. Top-tier salary to match your top-tier skills Equity that grows with your impact: Equity growth via stock options 26 days holidays plus bank holidays. (34 days per year) Yearly off-sites: Last year was in Dubai! Health and wellness benefits to support your overall well-being through Safetywing Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools Annual educational budget of up to $1,000 Interview Process: We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Senior People Technology Analyst is responsible for leading the design, configuration, and continuous evolution of Workday Human Capital Management (HCM) capabilities as part of SIE’s global People Technology platform. This role serves as a senior technical leader and functional expert within People Technology Services (PTS), with senior ownership within the Workday Core HCM domain. This role is responsible for system configuration, business process optimization, security administration, custom reporting, and end-user support. Works closely with HR leadership, Payroll, IT, and cross-functional teams to ensure data integrity, streamline employee lifecycle workflows, and maximize the value of the organization’s Workday platform. The role is accountable for ensuring that core HCM solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery. The role works closely with Human Resources stakeholders to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions. Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The role partners with Product, Integration, Data, and Architecture stakeholders to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform. This role is suited for individuals who combine deep expertise in Workday HCM with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform. What you'll be doing: Domain Ownership & Platform Leadership (Core HCM) Serve as a senior functional and technical lead for the Workday Core HCM domain, leading complex configuration design, system enhancements, and ongoing platform evolution. Lead the design and implementation of complex Core HCM solutions in partnership with Human Resources stakeholders, ensuring alignment with business requirements, global standards, regulatory requirements, and operational needs: Configure and maintain core Workday HCM components, including supervisory organizations, job families, positions, location hierarchies, and worker profiles. Design, build, and optimize Workday Business Processes (BPs) (e.g., Hire, Transfer, Promote, Terminate, Job Change) using condition rules and validation logic. Manage domain and business process security policies, ensuring appropriate role-based access control and data privacy compliance. Define and enforce configuration design patterns that ensure scalability, reusability, and maintainability Serve as a key technical authority for Core HCM design decisions, guiding trade-offs between business requirements, system capabilities, and long-term platform sustainability. Ensure alignment of HCM and core configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll) Solution Design & Delivery Leadership Engage with Human Resources stakeholders to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions Lead end-to-end delivery of complex Workday HCM related initiatives, including design, build, testing, and deployment readiness Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team Support and guide analysts in solution design and configuration, ensuring alignment with platform standards Platform Engineering & Cross-Domain Contribution Contribute to broader Workday platform design and configuration across additional domains (e.g., Absence & Leave, Compensation, Talent, Performance) Collaborate with Integration and Data specialists to ensure end-to-end solution integrity Participate in platform-level design discussions, influencing architecture, standards, and ways of working Ensure solutions integrate effectively with upstream and downstream systems Data, Reporting & Downstream Integrity Design and oversee reporting solutions and calculated fields supporting core HCM and related processes Ensure Workday HCM core data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics) Ensure data accuracy, integrity, and consistency across Workday configurations and downstream consumers Platform Reliability & Continuous Improvement Ensure reliability and stability of business processes through proactive issue identification and root cause resolution Identify systemic issues and drive structural improvements to platform design and configuration practices Lead initiatives to simplify, standardize, and continuously improve Core HCM configurations, business processes, and data structures. Contribute to evolving platform standards, governance models, and configuration frameworks Governance, Compliance & Standards Ensure adherence to global PTS design standards, governance practices, and engineering principles Ensure core HCM configurations meet data privacy, security, and audit requirements Contribute to documentation standards, testing practices, and release management processes What we're looking for: 8+ years of experience with enterprise platforms, including significant hands-on experience with Workday Demonstrated expertise in designing and implementing core HCM solutions, eligibility rules, calculated fields and business processes Proven ability to own and lead complex configuration domains, including defining design patterns and standards Strong understanding of core HCM related business processes across multiple regions and regulatory contexts Demonstrated ability to translate complex business rules and policies into scalable, maintainable system configurations Proven ability to troubleshoot and resolve complex configuration issues, including calculation logic and system behavior Hands-on experience developing Workday reports and Workday Security configuration Hands-on experience with mass data uploads using Enterprise Interface Builder (EIB) tools. Experience working across multiple Workday domains and understanding cross-domain dependencies Ability to guide and mentor other analysts in solution design and delivery Preferred Qualifications: Familiarity with payroll processes and downstream integrations Exposure to integrations (e.g., EIB, Core Connectors) or inbound/outbound payroll feeds Experience contributing to platform architecture, standards, or governance frameworks Experience working in global, matrixed enterprise environments Profile: Deep expertise in Workday Core HCM, with the ability to lead complex solution and configuration design. Strong systems thinker who understands cross-domain dependencies, downstream impacts, and the broader People Technology ecosystem. Skilled at translating complex or ambiguous business requirements, policies, and regulations into scalable, sustainable system solutions. Operates as a senior technical leader who guides others, influences design decisions, and remains hands-on when needed. Trusted partner to Human Resources stakeholders, with strong consulting, communication, and problem-solving skills. Demonstrates strong ownership, sound judgment, and a consistent focus on data integrity, platform reliability, and high-quality outcomes. Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

What You'll Do Own business impact, not features. Drive measurable lift in usage and business outcomes — conversion, revenue, engagement — across Constructor's agentic experiences.

🔹 1–2+ years of experience in B2B sales of payment solutions. 🔹 Experience selling to iGaming/high-risk merchants and an understanding of high-risk payment specifics.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX SG Pte. Ltd. ("OKX SG") is building a robust, scalable compliance function in support of our Monetary Authority of Singapore (MAS) regulatory obligations. As Compliance Manager, you will partner with the OKX SG CCO and cross-functional stakeholders across Compliance, Legal, Risk, Product, and Operations to advance our Capital Markets Services (CMS) program and maintain a compliance framework aligned with MAS expectations. What You’ll Be Doing Assist in drafting, reviewing, and updating Singapore-specific compliance policies, procedures, job aids, controls descriptions, and governance documentation to support local regulatory requirements and licensing commitments. Support the enhancement and ongoing maintenance of OKX SG’s AML/CFT, sanctions and broader regulatory compliance framework in line with applicable MAS rules, notices, guidelines, and internal standards. Prepare clear, well-structured written materials for CCO, senior management, Board, auditors, and regulators, including governance decks, issue summaries, risk assessments, gap analyses, remediation updates, and regulatory briefing papers. Track regulatory commitments, licensing conditions, control enhancements, and remediation actions arising from internal reviews, external reviews, audits, or regulatory feedback. OKX SG’s compliance function is responsible for tracking and taking corrective action to remediate findings. Assist with the preparation and maintenance of management information, governance reporting, and status reporting across the compliance program for CMS. Support regulatory engagements, inspections, and information requests by organizing documentation, validating evidence, and helping prepare concise, accurate responses. Contribute to compliance training and awareness efforts for relevant stakeholders. OKX SG’s compliance framework requires training materials and attendance records to be maintained and risk-based training to be delivered where required. What We Look For In You 8+ years of experience in regulatory compliance and financial crime compliance with a MAS regulated Singapore entity. Direct experience supporting regulatory license applications, major regulatory change programs, regulatory remediation or supervisory engagements in Singapore. Strong working knowledge of MAS Securities and Future Act and corresponding rules and regulations, notices and circulars Experience drafting and reviewing policies, procedures, regulatory submissions, governance papers and other formal compliance documentation. Strong program management skills with the ability to manage multiple workstreams, stakeholders and competing deadlines with minimal oversight. Demonstrated ability to synthesize complex regulatory or operational issues into clear written analysis and actionable recommendations for senior stakeholders. Proven ability to work cross-functionally across Compliance, Legal, Product, Operations, Risk, and business teams. Excellent written, verbal, analytical and interpersonal communication skills. Bachelor’s degree or equivalent practical experience in law, finance, business or another relevant field. Proficient in AI tools usage and able to automate work deliverables wherever possible Professional certifications such as CAMS, ICA, CRCM, CFA or equivalent. Experience working in a global organization with matrixed stakeholders and shared service models. Familiar with digital assets, blockchain technology and the role of compliant innovation in expanding economic freedom. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Key Responsibilities 1. Outbound End-to-End Finished Goods Distribution Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm). Coordinating logistics operations between manufacturing facilities and global distribution centers. Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit. 2. Export Compliance & Customs Clearance Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services). Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message). Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR). 3. 3PL/4PL & Carrier Management Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS). Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management). Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub. 4. Freight Cost Optimization & Budgeting Tracking and optimizing the cost per unit delivered. Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions. 5. Distribution Center Operations Alignment Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control). Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing. 6. Supply Chain Resilience & Risk Management Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions. Candidate Requirements 1. Experience & Industry Expertise 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG). Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express). 2. Customs & Regulatory Knowledge Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP). Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny ), intra-Community supplies (WDT), and exports to third countries. Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR). 3. Language Skills English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners. Ukrainian/russian: Native / Fluent. 4. Analytical & Technical Skills Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau). Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence. 5. Lean & Soft Skills Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing). High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines. We offer Competitive compensation. Freedom to make decisions and implement ideas. A zero-bullshit culture. A strong and well-coordinated team of professionals. Ambitious tasks and challenges. Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world is safe. Let's become a part of the team that creates a smart and useful global product!

Location: Remote - Worldwide Workplace: onsite Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.   Director of Technology Operations We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure. We are looking for a Director of Technology Operations to lead that transformation. This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes. You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure. Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated. A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes. The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention. What you will do Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes. Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap. Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy. Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security. Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably. Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures. Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service. Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives. Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems. Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance. Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises. Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation. Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately. Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations. Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function. Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions. Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences. Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization. What we are looking for Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function. Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles. Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant. Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate. Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil. Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams. Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact. Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management. Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service. Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation. Experience working with Security, Risk and Compliance teams and managing technology and operational risks. Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments. Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus. Experience managing budgets, vendors, contracts and technology investments. Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined. Track record of developing leaders and building teams that can operate without constant escalation or executive intervention. Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it. Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership. Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable. How we think about this role We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes. We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate. You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements. You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges. At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen. What success looks like Within the first 6–12 months, we expect to see measurable movement in addition to plans: reduced recurring operational toil; increasing developer and employee self-service; stronger and clearer service ownership; fewer repeated incidents and systemic operational failures; more risk-based and automated change management; improved developer and employee experience; clearer operational and resilience metrics; measurable progress toward a Platform Engineering model; stronger operational resilience and risk management; and Heads and Leads operating with greater autonomy. You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates. Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable. Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Ищет Head of QA, который выстроит оптимальную структуру команд, будет оперативно реагировать на новые вызовы и проблемы, проведёт аудит текущих процессов и сформирует стратегию развития отдела. Задачи: Построение и развитие QA-стратегии для проектов на уровне компании.

Location: Remote - European Region Workplace: hybrid Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy. We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape. For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. 🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.   We are looking for a Product Designer to join our Back Office team and help design intuitive, efficient, and scalable solutions for internal users. This role will focus on simplifying complex operational workflows and improving the user experience across back-office products and tools. The Product Designer will work closely with product managers, business stakeholders, developers, and other designers throughout the entire product development lifecycle—from research and concept development to implementation and continuous improvement. The ideal candidate combines strong UX and UI design skills with the ability to understand complex business processes and translate them into clear, user-friendly solutions. Responsibilities: Design intuitive and efficient user experiences for back-office products and internal tools. Translate business and user requirements into user flows, wireframes, prototypes, and high-fidelity designs. Collaborate closely with product managers, business stakeholders, developers, and other designers. Conduct user research and usability testing with internal users. Identify opportunities to simplify complex workflows and improve operational efficiency. Maintain consistency across products by contributing to and following the design system. Support the full product development lifecycle, from discovery and concept development to implementation and post-launch improvements. Review implemented solutions to ensure design quality and consistency. Manage multiple design initiatives and priorities in a growing product environment. Requirements: 5+ years in product design, at least two of them in fintech, payments, banking or complex B2B SaaS. A portfolio with real case studies: the problem, the constraints, your decisions, and what changed after release. Confidence with dense interfaces: tables, filters, loading and error states, empty screens, permissions. Figma at system-author level: variables, components, auto layout, clean handoff. Fintech literacy — KYC/AML, compliance, security, reporting — and the ability to design within those limits rather than against them. Autonomy in a distributed team and English at B2 or above. Nice to have: Experience designing back-office systems, internal tools, or complex B2B products Experience working with cryptocurrency, blockchain, or fintech products Understanding of crypto-related workflows, terminology, and user needs Experience with data-heavy interfaces, dashboards, tables, and complex workflows Experience working with and contributing to design systems Knowledge of accessibility standards and responsive design principles Why should you choose Coinspaid? You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events   Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Belarus; Armenia; Georgia; Kazakhstan; Montenegro; Poland; Portugal; Spain; Serbia Workplace: remote About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for an Middle Influencer Manager to launch creator campaigns for a global trading-platform brand. Tasks: Source and assess influencers manually across social platforms, as well as through influencer-marketing tools and databases Work with TikTok Content Suite to identify creators, analyse content and monitor campaign opportunities Launch influencer advertising campaigns end to end: outreach, negotiations, briefs, approvals, content delivery and reporting Generate creative concepts and briefs together with creators, based on market and campaign insights Analyse campaign results and creative performance, identify successful approaches and suggest improvements Collaborate with the paid-traffic team to adapt creator content for performance campaigns and understand post-launch results Requirements: 1.5+ years of experience in influencer marketing, creator partnerships, digital marketing or a related field Ability to independently source, evaluate and communicate with creators English B1–B2+ level, Russian C1 Strong understanding of TikTok, Instagram and YouTube, including current creator formats and trends An analytical mindset and confidence working with campaign metrics Strong organisation, attention to detail and proactive communication Nice to have: Experience working with LATAM, Asian or African markets Knowledge of fintech, trading, investing or adjacent financial products Basic understanding of paid traffic and how influencer content can be used in performance campaigns What we offer: A competitive base salary with a KPI-based bonus The opportunity to lead high-impact creator projects with real ownership A reliable budget to build, test and scale collaborations Work across influencer marketing, YouTube projects, special activations and offline events. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-LR1

Разрабатывать кластеризованный on-premise build ClickHouse для собственной cloud-инфраструктуры. Внедрять, масштабировать и поддерживать ClickHouse-кластеры в production.

Location: Poland; Romania; Portugal; Spain Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About the role pdfFiller helps millions of customers create, edit, manage, sign and collaborate on documents digitally. We are looking for a Senior Product Marketing Manager who can connect what we build with why it matters to customers and how we win in the market. This is a senior individual contributor role with significant ownership across positioning, go-to-market strategy, product launches, customer and competitive intelligence, and sales enablement. We are looking for someone who is equally comfortable developing a positioning strategy, digging into customer and market data, partnering with Product on roadmap decisions, and giving GTM the tools and narratives they need to win. What you'll be working on: Own product positioning and messaging Develop and continuously refine positioning, messaging and value propositions for pdfFiller across key customer segments and use cases. Translate complex product capabilities, including AI-powered functionality, into clear customer benefits and compelling commercial narratives. Ensure our positioning is differentiated, evidence-based and consistently reflected across the customer journey. Lead go-to-market strategy Own the product marketing strategy for major launches, new capabilities and strategic initiatives from early planning through adoption. Define target audiences, use cases, value propositions, competitive differentiation, launch plans and success measures. Partner with Product early in the development process so customer and market insight informs what we build, not simply how we market it after launch. Develop deep customer and market insight Build a strong understanding of pdfFiller customers, prospects, competitors and broader document productivity market. Conduct customer research, win/loss analysis, competitive analysis and market segmentation to identify opportunities and inform Product and GTM strategy. Turn customer insight and market data into recommendations leaders can act on. Drive adoption and commercial impact Partner with Growth and Lifecycle Marketing to improve activation, adoption, conversion, retention and expansion. Identify gaps between product capability and customer understanding and develop strategies to close them. Use data to evaluate whether positioning, launches and campaigns are changing customer behavior and contributing to business outcomes. Enable Sales and customer-facing teams Create sales narratives, competitive intelligence, battlecards, customer stories, presentations and other enablement materials that help customer-facing teams communicate pdfFiller's value effectively. Partner directly with Sales to understand objections, competitive pressure and customer needs and bring those insights back into Product and Marketing. Shape product strategy Represent the voice of the market in product discussions. Partner with Product leaders to evaluate market opportunities, customer problems, competitive dynamics and potential areas of investment. Help the organization answer not only "Can we build this?" but "Who is this for, what problem does it solve, and why will customers choose us?" Requirements: 6+ years of experience in consumer and b2b product marketing, preferably within software, productivity tools, document technology or a related technology category Demonstrated ownership of product positioning, messaging and go-to-market strategy Experience bringing new products or major capabilities to market Strong understanding of SaaS customer journeys, including acquisition, activation, conversion, retention and expansion Experience partnering closely with Product, Sales, Growth and other cross-functional teams Strong customer research, market analysis and competitive intelligence capabilities Ability to turn complex technology into simple, compelling customer value Strong commercial judgment and comfort using data to make decisions Excellent written and verbal communication skills in English Ability to operate independently in a distributed, international organization What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

We're looking for a Senior Recruiter who's equally confident hiring engineers and commercial leaders. You'll own searches across tech and non-tech roles — from backend and ML engineers to product, marketing and sales — including the hard-to-fill ones where the right profile barely exists on the market.

Задачи: — участие в международном проекте в роли Senior Backend Developer Требования: — уровень английского языка B2+ — опыт разработки на Python для backend — опыт работы с Prompt Engineering — настройка Agentic AI, предпочтительно LangChain — опыт работы с Agent Skills и Tools — знание SQL и Snowflake — опыт работы с Cortex Analyst — опыт работы с Text-to-SQL / Intent-to-SQL Желательно: — опыт работы с DeepEval — опыт инструментирования MLflow — навыки настройки производительности и оптимизации затрат — опыт работы с кэшированием метрик и предагрегацией — опыт в DataOps / Data Platform — понимание архитектуры семантического слоя — опыт работы в фармацевтической коммерции Условия: — удалённая работа из Европы — полная занятость — долгосрочный проект

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: - Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels - Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? - Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew - Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time - Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly - AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: - Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos - Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice - Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos - Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant - AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them - Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data - Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: - At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real - Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering - CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on - Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored - Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: - Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) - Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) - Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice - Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization - Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value - Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights - Can be both hands-on and think strategically — you drive the big picture while staying close to execution - Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams - Can manage multiple projects simultaneously in a fast-moving environment - Communicate with excellent written and spoken English - Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursday Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.