Location: Al Jubail, Saudi Arabia
Eram Talent is seeking an experienced Technical Trainer - Rigging and Operations to join our team. The successful candidate will be responsible for providing comprehensive training programs focused on rigging techniques, safety procedures, and operational best practices to ensure personnel are well-equipped for their roles.
This role involves the preparation, delivery, and evaluation of training sessions designed to enhance the skills and safety awareness of trainees involved in rigging and operations within construction, oil and gas, or related industries.
Responsibilities
Develop and deliver technical training courses on rigging and operational procedures
Create and maintain up-to-date training materials aligned with industry standards and safety regulations
Assess trainee competencies and provide feedback for continuous improvement
Ensure compliance with safety standards and promote best practices in all training activities
Collaborate with clients and internal teams to tailor training programs to specific operational requirements
Requirements
Minimum 7 years of relevant industry experience, with at least 5 years in a training role
Strong knowledge of rigging practices, safety regulations, and operational procedures
Experience in Oil & Gas, Construction, or EPC sectors is highly desirable
Excellent English communication skills, both written and verbal
Certifications related to rigging and safety training (e.g., IOSH, NEBOSH, or equivalent) are preferred
Ability to conduct competency-based assessments and deliver engaging training sessions
Location: Al Jubail, Saudi Arabia
Eram Talent is seeking experienced professionals to conduct Heavy Equipment Assessments. As a global Talent Acquisition Consultancy, Eram Talent is committed to providing outstanding recruitment and certification solutions across various industries. The assessor will be responsible for evaluating the competencies of heavy equipment operators to ensure compliance with industry standards and safety requirements.
Key Responsibilities
Conduct thorough assessments of heavy equipment operators’ competencies, including practical and theoretical evaluations.
Ensure assessments adhere to company policies and regulatory standards.
Maintain accurate records of assessment results and provide detailed reports.
Provide constructive feedback to operators to help improve their skills and safety practices.
Collaborate with the training team to assist in the development and updating of assessment materials.
Assist in quality assurance and compliance audits related to operator competency.
Requirements
Minimum of 3 years experience operating heavy equipment.
Minimum of 5 years Industrial experience of specific role.
3 years of experience as instructor/teacher.
Academic and Professional Qualifications (minimum)
Technical qualifications or diploma in the relevant craft/subject.
Certified in specific area of expertise:
Heavy Equipment (Backhoe- Bulldozer- Forklift- Wheel loader- Backhoe loader- … etc, Cranes, and/or Rigging.
Knowledge of Training/Assessment development would be an advantage.
Previous experience in assessment or evaluation roles preferred.
Strong knowledge of heavy equipment operation including Backhoe, Bulldozer, Forklift, Grader, Wheel loader, Skid loader, Backhoe loader, Sideboom, and Telehandler.
Familiarity with industry safety standards and certification processes.
Excellent communication and organizational skills.
Ability to provide clear, constructive feedback and maintain professionalism during assessments.
Relevant certifications or qualifications in heavy equipment operation and assessment are preferred.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Dhahran, Saudi Arabia; Bengaluru, India
Eram Talent is seeking a highly skilled Cloud Engineer / Architect to join our team in Saudi Arabia. The successful candidate will be responsible for designing, implementing, and managing cloud solutions that align with our clients' business objectives. You will play a critical role in architecting scalable, secure, and cost-effective cloud infrastructures, supporting cloud migration initiatives, and optimizing cloud environments across various platforms including AWS, Azure, and Google Cloud Platform (GCP).
Key Responsibilities:
Design, develop, and deploy cloud-based solutions aligned with organizational goals.
Lead cloud migration projects including assessment, planning, and execution phases.
Implement Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or ARM templates.
Manage and optimize cloud resources to ensure availability, scalability, and security.
Collaborate with cross-functional teams to integrate on-premises and cloud environments.
Monitor cloud performance and implement automation for continuous improvement.
Provide guidance on cloud best practices, security compliance, and cost management.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field. Advanced degree is a plus.
7+ years of experience in cloud engineering and architecture roles, preferably in multinational environments.
Strong hands-on experience with at least two major cloud platforms such as AWS, Azure, or Google Cloud Platform.
Proficiency with Infrastructure as Code (Terraform, CloudFormation, ARM templates).
Experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
Strong understanding of networking, security frameworks, identity and access management (IAM), and compliance standards.
Relevant cloud certifications such as AWS Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable.
Excellent problem-solving, communication, and teamwork skills.
Dhahran, Saudi Arabia; Bengaluru, India
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Location: United States
The Opportunity
Flosum is looking for a visionary Senior Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.
You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Catania; Palermo
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key requirements:
Graduate degree: University Degree in IT, Engineering
2 or more professional experience in Alarm Systems, video surveillance, and security.
An excellent working knowledge of Analogue and IP CCTV and Access Control Systems
Experience in installing/designing video surveillance systems, fire alarms, or other security systems
Experience in public speaking (as an advantage)
Strong communication skills
Flexible in terms of business trips, trade shows, and more
Has an outgoing personality and can work independently
Responsibilities:
Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees)
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients
Market research and сomparative characteristics of products of the competitors
Develop long-term relationships with key partners of the company
Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team
Analyze customer needs in collaboration with the sales department
We offer:
Full-time employment contract
Competitive wages - rate and transparent motivation system
A product that sells itself
Business trips
Payment for courses and conferences, we contribute to our staff
A strong, well-coordinated team of professionals
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates a smart and useful global product.
Please, send your CV in English language.
Location: Bologna; Parma
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key requirements:
Graduate degree: University Degree in IT, Engineering
2 or more professional experience in Alarm Systems, video surveillance, and security.
An excellent working knowledge of Analogue and IP CCTV and Access Control Systems
Experience in installing/designing video surveillance systems, fire alarms, or other security systems
Experience in public speaking (as an advantage)
Strong communication skills
Flexible in terms of business trips, trade shows, and more
Has an outgoing personality and can work independently
Responsibilities:
Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees)
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients
Market research and сomparative characteristics of products of the competitors
Develop long-term relationships with key partners of the company
Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team
Analyze customer needs in collaboration with the sales department
We offer:
Full-time employment contract
Competitive wages - rate and transparent motivation system
A product that sells itself
Business trips
Payment for courses and conferences, we contribute to our staff
A strong, well-coordinated team of professionals
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates a smart and useful global product.
Please, send your CV in English language.
Location: Yerevan
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤘 HOW WE DO IT ?
People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us - We're obsessed with helping members live healthier
- Mission is the Boss: long-term thinking, mission above all else
- Member & customer-led: obsessed with solving problems and delighting users
🏆 How we build excellence - We hire the best and empower them to succeed
- Champions of excellence: extremely high standards and talent density
- Distributed ownership: everyone owns their decisions and results
- Radically transparent: all information accessible, written-first, async decisions
🤝 How we grow together - We improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care
- Empathetic challengers: direct, caring feedback to help each other grow
- Bold contrarians: think differently, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters
- Disciplined execution: decisive action with compounding focus
- Fight for simplicity: high-impact processes, smart frugality
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
- Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
- We move fast, with a lot of ownership, and are proud to tackle big problems!
- Our process is very simple: those who make product decisions are the same ones who build them.
- Our stack is Python/Flask, React, React Native, PostgreSQL.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
🌍 INTERNATIONAL EXPANSION & NEW MARKETS
At Alan, we're on a mission to bring our innovative healthcare model to new countries and scale across Europe and beyond. We're building the foundations for rapid international expansion, creating systems and platforms that can adapt to diverse healthcare markets while maintaining the exceptional experience our members love.
Examples of what you'd work on:
- Build global-first platforms designed for multi-country deployment from day one, creating reusable components and architecture that can be quickly adapted to new markets with different healthcare systems, regulations, and languages
- Launch new countries by designing and shipping core systems for insurance operations, claims processing, member experiences, and provider networks that work across diverse regulatory environments
- Scale payment and billing infrastructure to handle multiple currencies, tax systems, and payment methods while maintaining compliance with local financial regulations
- Design country-agnostic data models that accommodate vast differences in healthcare systems, from network-based models to reimbursement systems, while keeping data consistent and accessible globally
- Create configuration and localization systems that allow new countries to be onboarded in weeks, not months, flexible enough to handle local nuances while maintaining global product standards
- Ship member experiences that feel local while leveraging shared global components, building mobile and web interfaces that adapt seamlessly to different languages, cultures, and healthcare expectations
- Own critical technical decisions as a domain expert, defining how Alan's systems evolve to support 10+ countries while maintaining engineering velocity and system reliability
You'll be joining at a pivotal moment as we accelerate our expansion strategy, with ambitious plans to enter multiple new markets. The systems you build will directly enable Alan's growth from 4 countries to the leading pan-European health partner.
This is a rare opportunity to shape how a fast-growing healthtech company scales internationally. Your work will impact hundreds of thousands of members across multiple countries.
⭐ IS IT YOU WE’RE LOOKING FOR?
We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise):
- You’ll be able to tackle high-impact & high-risk projects involving many engineers.
- You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.
- You’ll have the opportunity to mentor other engineers & lead crews (more details in this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan).
- You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)
You would be a good fit at Alan if most of this sounds like you:
- Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.
- Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
- Passionate about building products.
- Self-starting and entrepreneurial.
- Humble and still willing to grow (no matter your seniority!).
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- Fluent in English (no need to speak French!).
For this opportunity, we are aiming to hire within the C-F level range.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
🔄 A quick note about the process
Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
#LI-DNP
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
About the role:
As a Data Scientist at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally.
In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Generative AI and Computer Vision technologies.
You will be expected to work closely and collaboratively with Product, Development, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com.
What you will be doing:
- Drive the design and development of innovative GenAI and Computer Vision-based approaches to solve complex, real-world identity verification challenges.
- Execute deep-dive exploratory data analysis (EDA) and technical discoveries to generate meaningful, novel insights that shape product direction.
- Design, implement, and analyze rigorous experiments and A/B tests to quantitatively measure model performance and directly guide iterative improvements.
- Take full ownership of new model development, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment.
- Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives.
- Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization.
About You:
- Over 5 years of applied experience as a Data Scientist in a data-intensive environment, working with complex, large-scale, and diversified data sets.
- Expert-level Python programming knowledge and demonstrable experience deploying models in a high-traffic production environment.
- Proven experience in GenAI / Computer Vision model experimentation, including the creation and implementation of deep-learning models and scalable GenAI pipelines.
- Exceptional communication skills, with the ability to articulate technical concepts and complex findings clearly to both technical and non-technical audiences.
- Parlez-vous français? Excellent French language skills (written and spoken) are a non-negotiable for this role. You’ll be diving straight into a French-speaking environment from day one.
- A proactive mindset: the drive to challenge existing processes and decisions to continuously improve efficiency and outcomes for everyone.
- Highly curious, able to take initiative, and work with a high degree of autonomy.
- Strong commitment to a data-driven approach, consistently defining clear success metrics and rigorously measuring progress against them.
- Flexible and adaptable, with a strong willingness to rapidly learn and master new technologies and domains.
Bonus Points:
- Solid theoretical and practical knowledge of Computer Vision, Machine Learning, and Generative AI principles.
- Direct experience solving real-world business problems through innovative, data-driven approaches.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: South Africa (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a dynamic and results-driven VIP Relationship Manager to join our rapidly growing Emerging Markets team. In this role, you will be the primary point of contact for our high-net-worth individual (HNWI) and institutional clients across three key markets: Africa, Switzerland, and Pakistan. You will be responsible for onboarding, nurturing, and retaining VIP clients while driving volume growth and deepening product adoption across our exchange ecosystem. This role requires a unique ability to navigate diverse regulatory environments and cultural dynamics across Sub-Saharan and North African markets, the Swiss financial hub, and Pakistan's fast-growing digital asset landscape.
What You’ll Be Doing
Client Relationship Management
Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds
Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders
Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities
Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly
Business Development & Growth
Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns
Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products)
Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan
Represent the exchange at key conferences, summits, and community events in the assigned region
Market Intelligence & Feedback
Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa.
Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions
Identify emerging trends in trading behavior and asset preferences among VIP client segments
What We Look For In You
Experience & Background
5+ years of experience in relationship management, private banking, institutional sales, or brokerage — preferably within crypto, fintech, or financial services
Proven track record managing high-value client portfolios with demonstrable revenue impact
Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred
Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage
Skills & Competencies
Exceptional interpersonal and communication skills with the ability to build rapport across cultures
Strong commercial acumen with ability to identify revenue opportunities and close deals
Deep understanding of crypto products: spot trading, perpetual futures, options, and staking
Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting
Self-starter mentality with ability to operate autonomously in a fast-paced environment
Languages
Fluency in English is required
Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans (Africa), German or French (Switzerland), Urdu or Punjabi (Pakistan)
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
#LI-AZ1 #LI-REMOTE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Berlin, Germany; Munich, Germany
At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We are now looking for a Senior Legal Counsel – Employment Law, based in Germany, to provide expert legal support on German employment law and contribute to employment-related matters across JetBrains’ global operations. The role involves supporting HR in managing sensitive workplace situations, contributing to the development and implementation of employment practices that align with legal standards and business needs, and advising on employee representation structures.
Responsibilities:
Serve as a trusted advisor to HR
on sensitive and complex employee matters, providing strategic guidance that takes into account legal requirements, organizational context, and reputational considerations.
Provide
strategic legal support and pragmatic counsel to the Group Counsel – Labor Law, General Counsel, and the HR team, with a primary focus on German labor law and broader support across JetBrains’ operations.
Handle a wide range of employee matters, including complex and sensitive cases in Germany, and assist with such matters in other jurisdictions by developing sound legal strategies, reviewing documentation, and helping the business confidently stand behind its decisions.
Assess and respond to complex or nuanced internal communications and reports, supporting the development of thoughtful and well-balanced strategies aligned with legal and organizational considerations.
Draft, review, and continuously improve employment agreements, contractor agreements, and HR-related templates and policies tailored to Germany and other applicable jurisdictions.
Conduct in-depth, group-wide analyses on employment and labor law topics, and lead or contribute to cross-functional projects, including the harmonization of employment policies and documentation across countries.
Act as a senior advisor to HR teams on employment practices and workplace policies, including remote work, employee benefits, disciplinary procedures, and work safety matters, particularly for the German entities of the JetBrains group.
Take a lead role in providing legal support in relation to employee representation structures with a focus on Germany.
Advise on their operations and management interactions in compliance with local legislation and best practices.
Stay abreast of legislative changes in German labor law and provide legal training and knowledge-sharing sessions to internal stakeholders, particularly HR and management.
Represent JetBrains in communications with German regulatory and government bodies on employment-related matters.
Collaborate with legal colleagues across the global team on projects and issues that intersect with employment and labor law.
Requirements:
Fluency in German and English, both written and spoken.
A law degree with excellent academic credentials. German bar admission is an advantage.
Senior-level post-qualification experience in employment and labor law, typically gained through 6+ years of relevant legal practice with demonstrated hands-on experience in employment dispute resolution. Experience in both in-house and reputable international law firm environments is an advantage.
In-depth knowledge of German employment law, with practical experience advising on complex workplace matters, procedures, and collaboration with employee representation structures.
The ability to provide clear, solutions-oriented guidance in complex or evolving legal contexts.
Demonstrated ability to assess sensitive employee-related matters, distill key issues, and develop clear, effective legal and communication approaches.
Excellent skills in legal drafting, negotiation, dispute resolution, and managing emotionally sensitive situations involving employees.
A proactive, collaborative, pragmatic, and adaptable solutions-oriented approach, with strong interpersonal skills and business awareness.
The ability to work independently in a fast-paced, international environment with multiple stakeholders and shifting priorities.
Willingness to provide support for employment law matters in other countries with the help of external counsel and internal legal colleagues.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID
#LI-MH1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Saint Petersburg
Workplace: remote
CSM St. Petersburg is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION AND QUALIFICATION
Overall ship's command and responsibility to ensure safety of crew, cargo and environmental protection.
Ensure compliance with all regulatory and company requirements
Plan and execute voyages efficiently
Supervise cargo operations (loading, stowage, securing, discharge)
Lead crew, enforce safety procedures, and conduct drills
Handle emergencies and maintain all documentation & reporting
Holder of valid COC (STCW Reg II/2) with verification.
Holder of valid STCW certifications required for the position.
Experience with multicultural working environment.
Good communication and leadership skills.
Fluent in written and spoken English language.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 9 months in Rank on the same type/size of vessel.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 month]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support
You may include with your application any specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $125,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lugano
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We're looking for a People Operations Specialist, EMEA, to join our People team, reporting to the Head of HR EMEA. This is a hands-on, full-spectrum HR role spanning administrative excellence, employee experience, compliance, and HR business partnering across a fast-paced, multi-country environment.
You'll bring structure, attention to detail, and strong execution to everything from day-to-day HR operations to process improvement and automation. Comfort with AI tools and a curiosity for modernizing how HR is delivered are a big plus.
If you thrive in a collaborative, fast-moving, and build-phase environment and want to be part of a mission-driven company at the forefront of Bitcoin innovation, we'd love to hear from you.
What You’ll Be Doing (Responsibilities)
EMPLOYEE EXPERIENCE & HR SUPPORT
- Be a trusted and responsive point of contact for employees across the EMEA region
- Support employees and managers with HR-related questions, policies, processes, and documentation
- Lead onboarding activities and create a seamless and welcoming employee experience
- Support employee relations topics with professionalism, care, and consistency
- Coordinate engagement initiatives, wellness activities, and internal people programs across multiple countries
HR OPERATIONS & ADMINISTRATION
- Maintain highly accurate and confidential HRIS records and employee documentation
- Coordinate payroll, benefits administration, and vendor communication across EMEA countries
- Support HR compliance activities across multiple jurisdictions, with strong focus on Swiss and broader EMEA HR operations
- Manage contracts, letters, employment documentation, and HR administrative workflows
- Support the development and maintenance of HR policies, handbooks, and internal procedures
- Ensure strong operational accuracy and attention to detail across all HR activities
HR PROCESS IMPROVEMENT & AUTOMATION
- Support modernization and automation of HR processes and workflows
- Identify opportunities to improve efficiency through technology and AI-driven tools
- Assist with the implementation and optimization of HR systems and operational processes
- Bring curiosity and interest in how technology can improve employee experience and HR delivery
TALENT & DEVELOPMENT
- Support recruiting activities including job postings, candidate communication, interview coordination, and screening
- Assist with performance review cycles, goal setting, and employee development initiatives
- Coordinate training and learning opportunities across teams
- Gradually grow into broader HR business partnering exposure and responsibilities over time
What We Look For In You (Required Qualifications)
- 5+ years of experience in People Operations,
- Strong familiarity with HR operations, HR administration, HR processes, Learning and Development and employee lifecycle management
- Experience supporting payroll, contracts, HR systems, and operational HR workflows
- Experience working across multiple countries and jurisdictions within EMEA
- Knowledge of Swiss and broader EMEA employment law and HR practices
- Excellent organizational skills and exceptional attention to detail
- Strong work ethic and ability to manage both strategic exposure and highly administrative tasks with equal professionalism
- Strong interpersonal and communication skills with the ability to build trust across the organization
- Curiosity and familiarity with technology, AI tools, and HR process automation
- Proficiency in HRIS systems and Google Workspace (Ashby experience is a plus)
- Excellent English and Italian verbal and written communication skills
Nice To Haves (Preferred Qualifications)
- Experience in tech, fintech, SaaS, or blockchain/cryptocurrency environments
- Strong multi-country HR experience across EMEA
- German and/or French language skills are highly preferred
- Experience improving or automating HR operational processes
- Exposure to scaling organizations or fast-growth environments
This position requires regular interaction with employees, managers, candidates, and external partners across multiple countries and time zones. The People Operations Specialist EMEA will play a key role in ensuring smooth HR operations, operational excellence, compliance, and a positive employee experience across the region.
Schedule: Monday-Friday, office-based in the centre of Lugano and hybrid 2 days per week.
Location: Remote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only)
An overview of this role
GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer.
You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers.
Why this role exists
Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability.
Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused.
What you’ll do
Product contribution
Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.
Strategic technical stewardship
Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff.
Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture.
Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering.
AI adoption and agentic software development lifecycle
Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements.
Thought leadership
Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach.
Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks.
Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab.
Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability.
What you’ll bring
Staff-level experience building, operating, or improving complex production software systems.
Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
The ability to coordinate across product, engineering, field, and customer teams without formal authority.
Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Strongly preferred qualifications
Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior.
Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents.
A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems.
Experience working in open source or highly asynchronous engineering environments.
Technologies and domains
Directly relevant technologies and domains include:
Ruby on Rails
Go
AI-assisted development and the agentic SDLC
PostgreSQL
Redis and Sidekiq
Git internals
GitLab CI/CD and Runner architecture
Kubernetes and containers
Terraform
Linux, networking, observability, and performance analysis
Vue and TypeScript
APIs and automation
DevSecOps governance, security, and compliance
What this role is not
This role isn't:
A generic field engineering role.
A proof-of-concept factory.
A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering.
A customer-specific customization function.
Unbilled Professional Services.
A requirements-gathering role that only escalates to Product.
An AI evangelism role disconnected from product execution.
Success measures
Success in this role may include:
Stabilizing strategic customer adoption or retention risks.
Fixing product bugs or contributing features.
Removing AI adoption blockers for strategic accounts.
Creating reusable implementation patterns and transitioning them to long-term owners.
Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives.
Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering.
Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field.
Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts.
About the team
The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency.
Ideal candidate profile
You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome.
You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership.
We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Lilongwe, Malawi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role Overview
GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomised trial on unconditional cash. To deliver our ambitious plans for scale, we are looking for a Human Resources Manager who can operate as a strategic, agile thought partner to the Country Director someone with a strong grasp of Malawi labour law and demonstrated, hands-on experience across the HR lifecycle, who is just as comfortable advising on organisational design and workforce risk as they are personally running payroll and compensation. The HR Manager ensures that GiveDirectly Malawi attracts, develops, and retains the talent needed to deliver on our mission, focus on the strategic and technical work that most shapes the organisation's ability to perform.
The role will reward exceptional interpersonal skills, sound judgement in navigating people and organisational challenges, and a deep commitment to building a workplace where staff feel supported, valued, and connected to the work. As GiveDirectly continues to scale, this role ensures that our people practices are consistent, compliant, and fit for purpose, balancing the pace of a fast-growing organisation with the rigour and care that good HR demands and doing so with the agility to build or improve systems rather than simply administer the ones already in place. The HR Manager will play a critical role in strengthening the infrastructure of the country office, designing and improving systems for recruitment, onboarding, performance management, and staff development that can grow with the organisation. This position also plays an important role in safeguarding organisational culture and integrity, supporting leadership in upholding GiveDirectly's values and ensuring staff experience reflects the standards we set for ourselves.
Strategic Partnership & Talent Management
Serve as a strategic thought partner to the Country Director on organisational design, workforce planning, and people-related risk
Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools.
Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer.
Lead periodic salary benchmarking exercises using credible market data and sector comparators, producing clear analysis and recommendations to ensure GiveDirectly's compensation remains competitive, internally equitable, and aligned with local labour market realities.
Drive professional development planning across the team, working with managers and staff to identify individual growth needs, co-create learning plans, and source, coordinate, and evaluate training interventions both internal and external that build capability at every level of the organisation.
Payroll & Compliance
Personally manage payroll, ensuring salaries, relevant allowances, and other entitlements are processed accurately, on time, and in compliance with both internal policies and local labour regulations
Act as the primary point of contact for staff on HR policy questions, providing clear, fair, and consistent guidance, and lead the management of disciplinary and grievance processes in line with GiveDirectly's HR manual and Malawi labour law.
Design and continuously improve a structured onboarding programme for all new hires, covering orientation on GiveDirectly's HR manual, policies, and organisational values, as well as seamless set-up of benefits enrolment, payroll, and system access from day one.
Actively identify opportunities to modernise or automate HR processes
Administration & Record-Keeping (in partnership with the HR Associate)
.
Set direction and quality standards for staff benefits administration, leave management, and timesheet processes, with the HR Associate handling day-to-day coordination, vendor liaison, and record maintenance.
Maintain oversight of accurate, confidential, and audit-ready personnel files for all staff, ensuring records are kept in line with GiveDirectly's data policies, local labour regulations, and best-practice HR record-keeping standards.
Performance Management & Tracking
Provide support during the performance review cycle including stakeholder communications, documentation, and ensuring HR systems and records are promptly updated to reflect any changes in role, title, or compensation.
Work closely with the Country Director and line managers to identify and action professional development opportunities for staff, tracking individual development plans and following up to ensure commitments translate into tangible growth.
Organisational Culture & Engagement
Take ownership of planning and delivering a calendar of team-building activities and staff engagement events that strengthen relationships, sustain morale, and reinforce a sense of shared purpose across the Malawi team.
Proactively generate and champion initiatives that bring GiveDirectly's culture and values to life, embedding them into key moments across the employee lifecycle including hiring, onboarding, performance conversations, and team gatherings.
Serve as a trusted culture steward, creating regular channels for staff to share feedback, surfacing themes and insights to leadership, and helping the organisation stay responsive to the needs and sentiment of its people.
Desired Qualifications
5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context candidates from fast-paced or tech-enabled environments are encouraged to apply
Direct, hands-on payroll and compensation experience able to personally run payroll and lead benchmarking exercises, not only oversee others doing so.
A track record of building, redesigning, or modernising an HR process or system, ideally including use of automation or digital tools, rather than solely administering existing ones.
Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent).
Strong alignment with GiveDirectly's values and a genuine commitment to the organisation's mission.
Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law.
Comfortable operating in fast-paced, ambiguous environments where success requires adaptability, sound judgement without a ready-made playbook, and a significant degree of learning by doing.
Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes.
Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels.
Exceptional written and verbal communication skills, with the ability to tailor messaging effectively for a range of audiences including field teams, local and global leadership, regulatory authorities, and external service providers.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Colombia; Mexico; Costa Rica; Argentina; Chile; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a leading SaaS-enabled Information Security consulting firm helping global enterprises reduce cyber risk and maintain compliance across complex environments. They partner with Fortune 500 organisations throughout North America, delivering specialised cybersecurity, governance, risk, and compliance solutions to highly technical stakeholders including CISOs, VPs of Information Security, and enterprise security leaders.
This is a high-trust enterprise sales environment requiring strong cybersecurity knowledge, consultative communication skills, and confidence engaging executive-level buyers.
Job Summary
We are seeking an experienced and highly driven Senior Sales Development Representative (SDR) to support enterprise pipeline growth across North America. This role is ideal for someone with a strong cybersecurity or information security background who understands how to engage senior security decision-makers and navigate enterprise sales conversations.
You will be responsible for both outbound prospecting and inbound lead qualification, working closely with sales leadership to generate qualified opportunities within Fortune 500 and mid-market accounts.
Candidates must be fully bilingual in English and Spanish and have prior experience selling Information Security or IT Consulting services into US-based organisations.
Key Responsibilities
Prospect and engage enterprise accounts across North America through outbound cold calling, email sequencing, and LinkedIn outreach
Qualify inbound leads and schedule discovery meetings for senior sales leadership
Build relationships with CISOs, VPs of Information Security, IT Directors, and other cybersecurity stakeholders
Conduct research on target accounts, security initiatives, compliance requirements, and organisational pain points
Maintain accurate CRM records and activity tracking within HubSpot or Salesforce
Use sales engagement tools, power dialers, and LinkedIn Sales Navigator to execute high-volume outreach campaigns
Collaborate with marketing and leadership teams on webinars, events, and lead generation initiatives
Support pipeline management and contribute to overall revenue growth goals
Navigate enterprise sales cycles and compliance-driven conversations involving frameworks such as SOC 2, ISO 27001, and NIST
Requirements
3+ years of SDR/BDR experience targeting US-based accounts with a proven track record
2+ years selling Cybersecurity, Information Security, or IT Consulting services
Strong cybersecurity and compliance knowledge (SOC 2, ISO 27001, NIST, etc.)
Experience selling to CISOs, VPs of Information Security, and enterprise security leaders
Fully bilingual in professional English and Spanish (spoken and written)
Proficiency with HubSpot or Salesforce, LinkedIn Sales Navigator, sequencing tools, and power dialers
Experience handling both outbound prospecting and inbound lead qualification
Strong consultative communication, objection handling, and enterprise sales skills
Event coordination or marketing support experience is a plus
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools; Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer; 5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context candidates from fast-paced or tech-enabled environments are encouraged to apply
УдалённоseniorColombia; Mexico; Costa Rica; Argentina; Chile; Brazil