Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Los Angeles, California
Workplace: OnSite
ABOUT US
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
________________________________________________________
THE ROLE
We are looking for an exceptional Chief of Staff to work directly with the CEO and turn business priorities into results. You'll take ownership of critical projects, drive execution across functions and countries, and build the structure needed to keep a rapidly growing organization moving.
You should be equally comfortable evaluating a business opportunity, resolving an operational problem, challenging a missed commitment, or personally completing the work needed to move a project forward. This role requires sound judgment, commercial awareness, attention to detail, and persistent follow-through. You will earn trust by understanding the business, making good decisions, and delivering consistently.
WHAT YOU WILL DO:
Drive the CEO’s priorities
- Translate priorities into clear plans with accountable owners, deadlines, budgets, and measurable outcomes.
- Independently lead selected projects from initial assessment through implementation.
- Anticipate problems, resolve dependencies, and bring decisions forward before they become bottlenecks.
- Maintain a clear view of the commitments that require the CEO’s attention.
Lead execution across teams
- Coordinate initiatives across sales, marketing, product, operations, finance, people, and after-sales.
- Work closely with U.S., European, and China-based teams to align requirements, decisions, and delivery timelines.
- Resolve gaps between departments and clarify ownership where responsibilities overlap.
- Work alongside regional leaders to deliver shared priorities.
Build operating discipline
- Establish practical processes for goal setting, business reviews, project tracking, and follow-up.
- Prepare focused leadership meetings, document decisions, and ensure agreed actions are completed.
- Track business performance and investigate missed targets, recurring issues, and execution gaps.
- Help leaders maintain high standards of preparation, responsiveness, and accountability.
Deliver special projects
- Lead initiatives such as market entry, product launches, dealer programs, organizational improvements, and business systems implementation.
- Represent the CEO in designated internal and external discussions within clearly delegated authority.
- Handle sensitive business and personnel information with discretion.
WHAT WE ARE LOOKING FOR:
- 10 years or more of experience in business operations, program leadership, or a Chief of Staff position with substantial implementation responsibility.
- Experience in consumer products, hardware, mobility, or another demanding operational business would be valuable. Bicycle industry experience is not required
- A strong record of completing and delivering complex projects and measurable business results in a fast-growing company.
- Strong analytical skills and a practical understanding of revenue, margins, costs, inventory, and business performance.
- The ability to influence senior colleagues, challenge constructively, and secure commitments across teams with strong and clear written and verbal communication.
- Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture.
- Strong academic background, with a record of high achievement and demonstrated analytical and problem-solving ability.
- Mandarin proficiency.
HOW YOU WORK
- You take ownership. You identify what needs to happen and carry it through.
- You move quickly. You make progress with incomplete information and adjust as facts change.
- You hold a high bar. You address missed commitments and performance gaps directly and professionally.
- You get into the details. You verify facts, understand root causes, and produce work yourself.
- You exercise independent judgment. You offer a clear point of view and know when to escalate.
- You build trust. You are discreet, reliable, and effective across different personalities and cultures.
SUCCESS METRICS
Within the first six months, you will have:
- Taken full ownership of several important initiatives and delivered agreed milestones.
- Established a reliable process for tracking leadership priorities, decisions, and commitments.
- Improved coordination across our international teams.
- Identified and resolved recurring operational bottlenecks.
- Reduced the amount of time the CEO spends chasing updates and coordinating execution.
- Built credibility as someone who can be trusted with difficult, ambiguous work and deliver results.
________________________________________________________
OUR COMPENSATION AND BENEFITS
- Generous salary and medical/dental/vision benefits
- Demo bike fleet and comprehensive travel allowances
- Office in sunny Santa Monica
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11742 Talent Acquisition & Recruiting Coordinator Virtual Assistant
Independent Contractor – CPT-11742 Talent Acquisition & Recruiting Coordinator Virtual Assistant/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A talent acquisition and workforce solutions company that helps employers source, hire, and onboard full-time employees is seeking an experienced Recruiting Coordinator VA to support its internal candidate workflow.
The company receives client requisitions and works with external recruiting partners that provide candidate flow. The VA will integrate with the internal team to help process incoming candidates, prepare candidate packets, conduct scripted pre-screening calls, coordinate interviews and meetings, and support candidate sourcing when needed.
Critical thinking is particularly important for this role. The client needs someone who can operate comfortably with ambiguity, exercise sound judgment when reviewing candidate information, and avoid becoming overly dependent on rigid or black-and-white processes.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Candidate Pipeline Management
Manage incoming candidate flow from external recruiting partners
Review and organize candidate information according to the client’s internal process
Track candidate statuses, next steps, and outstanding actions
Identify candidates ready to advance and flag situations requiring leadership review
Maintain accurate and organized candidate records
Candidate Packets & Pre-Screening
Prepare candidate packets and supporting information for internal and client review
Conduct scripted candidate pre-screening calls
Document candidate responses and relevant screening information
Apply sound judgment when evaluating information rather than relying only on rigid checklists
Escalate unclear or complex candidate situations when appropriate
Scheduling & Coordination
Schedule calls and virtual meetings between candidates and clients
Coordinate candidate meetings with company leadership when required
Communicate scheduling information with clients, primarily by email
Send confirmations, reminders, and meeting information
Manage reschedules and multi-party availability
Candidate Sourcing Support
Support direct candidate sourcing when needed
Source primarily U.S.-based candidates through LinkedIn / LinkedIn Recruiter and social media
Work through client-provided sourcing accounts and resources
Identify candidates aligned with open requisition requirements
Support related outreach and candidate follow-up as directed
Recruiting Administration
Complete minor administrative tasks associated with recruiting workflows
Maintain organized candidate documentation
Track outstanding follow-ups and recruiting activity
Assist with additional recruiting coordination needs as processes evolve
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, recruitment, or executive assistant experience required
Recruiting coordination, talent acquisition, staffing, or comparable recruiting experience strongly preferred
Candidate pre-screening or interviewing experience strongly preferred
Strong critical-thinking and judgment skills required
Ability to work effectively with ambiguity required
Excellent written and spoken English required
Familiarity with AI tools required
LinkedIn / LinkedIn Recruiter sourcing experience strongly preferred
Experience recruiting U.S.-based candidates preferred
Staffing agency, RPO, or workforce solutions experience preferred
IDEAL CANDIDATE PROFILE
Strong critical thinker with excellent judgment
Comfortable operating in situations where every detail may not be clearly defined
Able to assess context and nuance rather than relying exclusively on black-and-white criteria
Confident and professional when speaking with candidates
Highly organized with candidate workflow and scheduling
Proactive and able to keep processes moving without excessive direction
Strong written communicator for client-facing scheduling correspondence
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
LinkedIn / LinkedIn Recruiter
Social Media Platforms for Sourcing
Email & Calendar Tools
Video Meeting Platforms
Candidate Tracking / Recruiting System – Client Platform TBD
Work Schedule
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior-Advanced Level
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Daily Working Time: TBD-EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11741
B2B Legal Services Outreach & Lead Generation Virtual Assistant
Independent Contractor – CPT-11741 B2B Legal Services Outreach & Lead Generation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Houston-based mobile notary services company seeks an experienced Business Support VA to support B2B outreach, law firm contact research, lead verification, and introductory business development calls.
The company works with attorneys, paralegals, legal assistants, and case managers who require mobile notary and related services. The VA will help maintain contact with existing referral sources while developing accurate contact lists for prospective legal clients.
The ideal candidate will have direct outbound calling experience, excellent English communication, confidence speaking with law firm staff, and strong follow-up skills.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
B2B Outreach & Contact Verification
Call prospective law firms and existing business contacts using approved outreach lists
Introduce the company's mobile notary services using provided messaging
Identify appropriate paralegals, case managers, and legal assistants
Verify current contact names, email addresses, and relevant business details
Navigate receptionists and gatekeepers professionally
Record confirmed contact information for future marketing outreach
Lead Management & Follow-Up
Maintain organized records of law firm contacts and referral opportunities
Follow up with contacts who have requested additional information
Identify outdated or incorrect contact records and update the lead database
Track call outcomes, contact dispositions, and follow-up requirements
Coordinate interested contacts and inquiries with the business owner
Calling Administration & Reporting
Conduct outbound calls through the company's designated phone system
Follow approved calling scripts while maintaining natural conversations
Provide routine updates on contacts verified, calls completed, and interested prospects
Maintain accurate CRM or spreadsheet records
Coordinate verified contacts with the marketing team for future campaigns
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Outbound B2B calling, lead generation, or prospecting experience required
Excellent spoken English and professional telephone communication required
Experience identifying decision-makers or relevant business contacts preferred
CRM management and accurate contact-data entry experience required
Experience calling law firms or professional services businesses strongly preferred
Familiarity with cold outreach and routine objection handling required
Appointment-setting experience preferred
IDEAL CANDIDATE PROFILE
Confident and professional on the phone
Comfortable contacting U.S. law offices and administrative staff
Patient and persistent when navigating gatekeepers
Organized and accurate with contact records
Strong communicator with natural rapport-building skills
Independent, coachable, and reliable with follow-up
Comfortable with a research- and contact-verification-focused campaign
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Quo – Client Phone System
Microsoft Excel / Google Sheets
CRM / Lead Tracking Platforms
Email & Calendar Platforms
Online Business Research Tools
Work Schedule
Contracted Hours per Week: 10 hours/week (Hours may increase based on performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 10:00 AM–12:00 PM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Hours may increase based on performance)
Daily Working Time: 10:00 AM–12:00 PM CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager in the Internal Products and Technologies organization, you'll own the experiences our sales teams use to configure, price, quote, approve, and close deals. You’ll partner with Engineering, Sales, Deal Operations, Finance, and Legal to shape how customers buy from Anthropic. You’ll balance a fast, simple seller experience with rigorous governance.
Responsibilities
Deeply understand sellers, Deal Desk, Legal, and Order Management workflows and how tooling can improve their impact.
Own product strategy and roadmap for quoting, approvals, and deal execution, using AI wherever it makes the experience meaningfully better.
Partner with engineering to design and ship the systems behind quoting, pricing, and approvals, and own adoption as well as launch.
Make prioritization calls across competing stakeholder needs.
You might be a good fit if you have
8+ years in product management, including ownership of complex internal or enterprise products.
Experience building or scaling CPQ (configure, price, quote), pricing, or approval systems for complex enterprise deals.
Experience shipping AI-powered workflows that people relied on in production.
Experience with products where financial controls and auditability matter.
A record of resolving conflicting priorities across functions without direct authority.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Working hours
🌎 While we are an all-remote company and hire
almost anywhere
in the world, we do require successful candidates to be located in the United States.
Preferred location:
USA
Why this job is exciting
As a Strategic Account Director, you’ll help the world’s largest engineering organizations give their developers and AI coding agents the context they need to work across massive codebases. This role blends technical depth, strategic selling, and product passion. It's perfect for someone who thrives in a fast-evolving environment and has proven success in managing high-value customer relationships, structuring strategic deals, and penetrating into key target accounts.
Here's what we're thinking:
📅
Within one month, you will…
Begin 1:1s with your manager, align on your 30-60-90 plan, and shadow discovery and closing calls.
Build your territory plan to penetrate net-new logo accounts with an emphasis on targeted outbound while also expanding and taking ownership of key existing customers.
Meet key partners in Solution Engineering, Customer Success, Product, Legal and Engineering teams - they will be key relationships for you throughout your deal cycle.
📅
Within three months, you will…
Be a product expert, perfect your storytelling of use cases, demonstrate the product and convey real-world success stories of customers.
Design account plans for key accounts focused on expansion and create compelling strategies to align Sourcegraph’s value to your customers' goals, needs, and objectives.
Identify champions, influencers, and key stakeholders in the decision process, and build trusted advisor relationships with them to help bring more engineering organizations onto the Sourcegraph platform.
Leverage a consistent sales process to build and advance a pipeline of complex, high-value opportunities, accurately capturing deal progress and weekly forecast updates.
📅
Within six months, you will…
Build trusted relationships with developers, engineering leaders, and execs.
Identify and nurture champions, multi-thread with economic buyers, and start to close strategic opportunities.
Collaborate cross-functionally with Solution & Field Engineering, Product, Legal and Engineering to successfully drive technically unique or complex Enterprise deals forward to completion.
Actively contribute product feedback to the team and influence our roadmap with insights from the field.
Handle the full sales cycle to consistently meet and exceed pipeline and revenue objectives.
📅
Within one year, you will…
Be a top-performing Strategic Account Director, exceeding pipeline, expansion, and revenue goals.
Lead enablement for future team members by defining best practices for navigating high-value enterprise sales in an AI-first market
Be seen as a thought partner to product and execs as we scale Sourcegraph across our highest-value, most strategic customers.
About you
You are results-oriented and motivated, with a rare combination of entrepreneurial drive, technical curiosity, and executive presence. You are laser-focused on generating new greenfield opportunities and driving expansion within the world’s most innovative enterprises with 5,000+ developers. You are excited about the future of AI in software development and want to be part of building that future. You thrive in ambiguity, adapt quickly, and are motivated by ownership, results, and impact.
Your skill-set:
10+ years of B2B SaaS sales experience
Proven ability to own customer relationships end-to-end, serving as the primary point of contact for engagement, account strategy, and growth.
Methodical approach to executing complex deal strategies
Proven success selling to developers, engineering managers, and VPs of Engineering
Comfortable navigating a top-down strategic motion
Excellent storytelling and discovery skills; you know how to build trust and uncover pain
A strong understanding of developer tools, DevOps workflows, and AI trends
Uses account research and customer usage data to prioritize accounts and identify expansion opportunities
Demonstrated success leading complex, multi-stakeholder deals
Expertise with security, licensing, and compliance requirements
Confident and curious: you learn the product, demo it well, and aren’t afraid to go off-script
High agency: you build rather than wait, take ownership of your business, and thrive in a fast-moving, competitive space
Bonus points if you have:
Experience at developer-first companies
Sold a consumption-based or usage-based product
Technical background or deep curiosity about agentic AI and coding workflows
Level
📊 This job is an IC6. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate. To determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world.
💰The target compensation for this role is $180,000 USD base + $180,000 USD variable ($360,000 USD on-target-earnings).
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4.5 hours in total.
👋
Introduction Stage
- we have initial conversations to get to know you better…
[30 min]
Recruiter Screen
[30 min]
Hiring Manager screen
with Global Head of Sales
🧑💻
Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45 min]
Peer
with an Account Executive & Solutions Engineer
[60 min]
Resume Deep Dive
[45 min]
Sales Presentation
with Regional Sales Director, Global Head of Sales, CRO
[30 min]
Values
🎉
Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically
[30 min]
Leadership
with CRO
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Director, Global Communications
San Mateo, CA / Hybrid
*In office 1- 2 days a week
We are seeking a Senior Director, Global Communications, to serve as a strategic advisor to the VP, Global Communications. This leader will help shape and execute an integrated communications strategy that advances Sony Interactive Entertainment’s business priorities while amplifying its games, creators, studios, and brand.
The communications environment around SIE and PlayStation has become significantly more complex. The team manages a growing number of interconnected business, product, studio, partner, and reputational issues, often simultaneously and across multiple markets. Communications increasingly requires senior-level judgment in real time, alongside the ability to maintain proactive storytelling and sustained momentum between major launches and announcements.
This role will lead the day-to-day management of the global software communications team, driving operational excellence and alignment, as well as best-in-class execution across all of product communications, media relations and team operations. They will also serve as a senior external communications leader with responsibility for high-level media relationships, issues management, and proactive storytelling.
Working closely with Global Communications Senior Leadership, the Senior Director will translate strategic priorities into integrated communications programs, compelling storytelling, and measurable results. This role requires a leader who can operate the function with the discipline of a high-performing agency while bringing the judgment, influence, and external relationships expected of a senior communications executive.
Responsibilities:
Strategic Partnership & Organizational Leadership
Serve as a key advisor and operating partner to the VP, Global Communications, helping define team priorities, communications strategy, and resource allocation.
Translate senior leadership vision and evolving business priorities into clear communications plans, organizational priorities, and measurable outcomes.
Act as a senior decisionmaker on communications issues that require judgment, speed, and coordination across studios, product teams, business leadership, executive leadership, and global markets.
Drive operational rigor across the communications organization, ensuring clear prioritization, accountability, and alignment across a growing and increasingly complex portfolio of work.
Identify gaps in capability, capacity, and expertise as the business evolves, and build the structures and processes needed to meet those demands.
Help shape the long-term evolution of the Software Communications team through organizational planning, capability development, succession planning, and continuous improvement.
Global Communications Leadership
Actively contribute to the development and execution of integrated global communications strategies, designed in partnership with Senior Communications Leadership, that advance PlayStation’s product, game, studio, and brand priorities.
Shape compelling narratives that elevate the PlayStation Studios portfolio, PlayStation hardware and services, and the broader brand across gaming, entertainment, technology, and culture.
Ensure consistent storytelling across products, games, studios, creators, and corporate priorities.
Partner closely with Senior Communications Leadership to ensure strategic alignment across software and product communications and communications readiness for launches, business milestones, partnerships, reputational issues, and emerging risks.
Provide senior communications counsel during sensitive or fast-moving situations, helping teams quickly assess risk, align messaging, engage key stakeholders, and determine the appropriate external response.
Ensure cross-functional stakeholders have clear visibility into announcement plans, performance metrics, emerging issues, risks, and overall communications status.
Serve as a senior liaison to Sony Group teams and other external and internal partners on cross-functional initiatives.
Operational Excellence and Team Management
Lead annual communications planning, prioritization, and resource management across the Software Communications team.
Manage the day-to-day operation of the global team, creating the structure that allows the VP to focus on enterprise-level strategy, executive counsel, major business decisions, and the highest-priority external issues.
Partner with Senior Communications Leadership on organizational design, talent development, and succession planning.
Build clear operating rhythms and updates that provide leadership visibility into priorities, workload, risks, and performance.
Establish consistent frameworks for campaign planning, measurement, postmortems, and best-practice sharing.
Oversee staffing strategy, team structure, and capability development to ensure the organization can respond to evolving business needs and periods of intense communications activity.
Implement processes and programs that improve speed, quality, consistency, and scalability of output across regions and teams.
Establish stretch goals that inspire the team to deliver at a higher level.
Foster a culture of creative thinking, accountability, agility, and continuous improvement.
Tap into cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling.
Media Relations Strategy
Set the strategic direction for PlayStation’s global media bureau, making media relations relations an always-on discipline rather than an activity centered primarily around launches and announcements.
Build and maintain senior-level relationships with the industry’s most influential journalists and cultural voices.
Serve as a senior company representative with top-tier media, particularly during complex, sensitive, or fast-moving situations where trust, judgment, and established relationships are critical. This includes serving as a spokesperson as needed.
Lead proactive engagement with priority media between major beats to sustain momentum, deepen understanding of PlayStation’s strategy, and create opportunities to tell broader business, product, studio, and creator stories.
Identify emerging narratives and potential reputational issues early and develop strategies to address them before they become larger communications challenges.
Strengthen PlayStation’s ability to compete for attention in an increasingly active communications environment where competitors are engaging media and industry audiences consistently throughout the year.
Drive proactive media engagement that strengthens understanding of PlayStation’s business and elevates its position across gaming, entertainment, technology, and culture.
Tools, Technology and AI Integration
Collaborate with other team leads to oversee the implementation of communications tools and platforms, including the adoption of responsible AI to improve team efficiency, insights and output quality.
Qualifications:
18+ years of experience in communications, with significant experience in senior leadership roles.
Experience leading large, global, matrixed communications teams in a complex, fast-paced organization.
Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change.
Strong track record leading communications for major product, software, or entertainment launches.
Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations.
Deep relationships with top-tier media and demonstrated ability to engage credibly with senior journalists and industry influencers.
Experience serving as a senior communications leader and trusted advisor to executive stakeholders, as well as experience working closely with entertainment properties, creative teams, or game studios preferred.
Demonstrated ability to operate with both strategic vision and operational discipline.
Experience managing budgets, agencies, and complex cross-functional stakeholders.
Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications.
Excellent judgment, executive presence, and ability to influence at the senior and executive level.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$256,700
—
$385,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Part of that footprint is the radio spectrum around and inside each site: what transmits there, what listens there, and what the equipment itself gives off. You'll be the engineer who owns that domain end to end: on-site RF monitoring and detection, technical surveillance countermeasures (TSCM) and emanations security, from the threat basis through the systems that make the spectrum observable, to sign-off before a site opens.
The engineering is in the monitoring and in the tooling that proves the controls hold: the sensors, receivers and their placement, the site baselines, and the detection logic that turns a rogue transmitter or an unexpected emitter into an alert an analyst trusts. External specialist partners do the hands-on sweep and measurement work; you write the scope, direct them on site and decide whether their report stands. The goal is security that runs itself: coverage, sensor health and evidence verified continuously, with tools and AI agents doing the routine triage. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
You'll work with the rest of DCSE, including its physical security systems engineers and the engineers on its security monitoring platform, with Anthropic's data center operations, construction and legal teams, and directly with site operators and landlords. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure.
Key responsibilities
On-site RF monitoring and detection:
design and develop the monitoring at each site: sensor, receiver and antenna selection and placement, the spectrum monitoring architecture, site RF baselines and what keeps them current, and detections that reach the team's security monitoring platform as alerts analysts keep trusting
Tools, automation and AI agents:
build the detection and classification tooling, the instruments and software for checks between sweeps, the findings and evidence records behind them, and the agents that triage alerts and watch sensor health. When a review keeps costing people time, you build the tool or agent that retires it
Technical surveillance countermeasures:
own TSCM end to end: sweep cadence by space sensitivity, event-driven triggers such as fit-out, room turnover or an incident, scope and acceptance criteria per sweep, and findings handled with evidence and closure an assessor accepts
Emanations security:
set the posture for sites: the assessment method, zoning and separation, and shielding, filtering and protected cabling where warranted, written into the team's design and build standards so a site can build to them and an assessor can verify them
Wireless and device policy by zone:
detect which radios are actually present where (cellular, Wi-Fi, Bluetooth, IoT, trunked radio) and produce the evidence that the policy holds on the floor
Specialist partners:
write the scope and the deliverable standard for sweep and assessment work, direct it on site, and decide in the acceptance review whether a report stands
New sites and leases:
carry RF and emanations requirements into design reviews, lease terms and pre-opening reviews, and sign off RF and emanations, including the pre-opening sweep and assessment, before a site opens
Minimum qualifications
Have built at least one RF monitoring or detection system end to end, from receiver and antenna choice through the software that turns captures into alerts
Understand RF at the engineering level: propagation, modulation, spectrum analysis and antenna behavior, with hands-on use of the instruments that measure them, such as spectrum analyzers and software-defined radios
Have planned and conducted TSCM sweeps yourself and can explain, from having done the work, what a sweep can and cannot find and how an adversary would get past it
Have done RF security, TSCM or emanations work hands-on for data centers, critical infrastructure or a large hardware fleet
Read and review code, design the data systems behind detection and monitoring tooling, and build automation (often with AI coding agents) using Git and code review
Understand compromising emanations and what zoning, shielding and filtering each buy and cost, and write requirements for them that a construction team or a landlord can build to and an assessor can test
Direct a specialist vendor without deferring to them: write the scope, check the work, reject a weak report
Preferred qualifications
Experience assessing compromising emanations and shielding or filtering tradeoffs in a live facility, and applying a formal emanations or counter-surveillance standard, government or commercial (TEMPEST, ICD 705 style construction requirements, or a corporate equivalent)
Have built signal classification or spectrum analysis pipelines at scale, or tuned RF detections for a security operations workflow so operators kept trusting them
Familiarity with airspace or drone RF detection, and with where it stops and on-site monitoring starts
Experience at sites you did not fully control: colocation or multi-tenant facilities, where the RF environment and the walls are not yours alone
Have built AI agents or automation that replaced recurring manual security work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11672 Social Media & Marketing Virtual Assistant
Independent Contractor – CPT-11672 Social Media & Marketing Virtual Assistant/Marketing VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing marketing and content-services business is seeking a part-time Marketing VA to assist with social media execution, AI-assisted content preparation, community engagement, blog publishing, marketing coordination, and recurring marketing administration.
The VA will support multiple client accounts, each with its own brand voice, content requirements, and established workflows. The company will provide templates, standard operating procedures, training, and access to the necessary platforms.
The position is designed to take ownership of repeatable marketing and administrative tasks, giving the company's leadership greater capacity to focus on client relationships, strategy, creative direction, internal marketing, and business growth.
The ideal candidate has practical social media experience, strong written communication skills, AI fluency, excellent attention to detail, and the organizational skills needed to manage recurring marketing tasks accurately and independently.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media Management & Engagement
Prepare, schedule, and publish content across Facebook and Instagram
Maintain organized posting schedules for multiple client accounts
Monitor and respond to routine comments using approved response templates
Maintain consistency with each client's individual brand voice and messaging
Assist with basic community engagement and customer interactions
Gather social media performance data and prepare recurring analytics reports
Support social media activities through Meta Business Suite and other approved platforms
Handle client logins, unpublished content, and other client information carefully
Adapt content and messaging to reflect the distinct personalities and positioning of multiple client brands, including differences between elevated, luxury-oriented brands and more casual, approachable brands.
Use available audience engagement and platform analytics to help guide content direction and ensure that published content aligns with each brand’s audience and preferences.
AI-Assisted Content, Podcast & Video Publishing
Use Claude and other approved AI tools to prepare content from established prompts
Review, edit, and refine AI-generated copy for clarity, accuracy, and brand consistency
Assist with preparing social captions, blog content, and related marketing materials
Format and publish blog posts through Squarespace or similar platforms
Work with existing Canva templates and marketing assets
Support podcast-content preparation and clip adjustments using Riverside as trained
Assist with AI-supported podcast and YouTube video editing as needed
Support podcast-related workflows using RedCircle
Edit long-form YouTube videos, typically ranging from approximately 25 minutes to just under an hour, using the client's established editing workflow.
Follow previously produced sample videos as references when editing content, replicating the client's preferred editing style, including formatting, transitions, and visual presentation.
Apply client-provided brand-specific fonts and other visual preferences when preparing and editing video content.
Use Riverside's AI-assisted editing features to edit podcast and video content, including working with the transcript to select and remove portions of the recording.
Incorporate appropriate stock footage, photos, music, and other available creative assets into video edits when needed.
Marketing Administration & Coordination
Organize client content, files, and project information in Notion and Google Drive
Track outstanding content tasks, deadlines, approvals, project timelines, and campaign steps
Coordinate with internal team members and existing creative resources
Assist with communicating and coordinating with freelancers, vendors, and agency partners
Support coordination of marketing funnels and related activities
Assist with basic lead-generation research and related follow-up activities
Support routine client communications as responsibilities expand
Use Slack and other communication platforms to coordinate tasks and updates
Maintain accurate records and follow established marketing workflows
Provide timely updates on task progress and completion, particularly when managing multiple assignments with different deadlines.
Communicate promptly when assigned deadlines may not be achievable, identify potential delays, and coordinate with the client to adjust priorities or timelines when necessary.
Conduct preliminary research to resolve routine questions or work through unfamiliar tasks when the client is unavailable, while communicating the approach taken when independent decisions are required.
Marketing Tools & Automation Support
Assist with workflows involving ManyChat and Meta Business Suite
Support established marketing-funnel processes
Learn and follow the company's existing systems, templates, and procedures
Adapt to additional marketing platforms and AI-assisted workflows as responsibilities grow
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Social media management or marketing support experience required
Social client engagement experience strongly preferred
Facebook and Instagram publishing experience required
Strong copywriting and content-editing skills strongly preferred
Familiarity with AI-assisted content creation strongly preferred
Graphic design experience strongly preferred
Claude experience preferred
Basic social media analytics and reporting experience preferred
Canva familiarity preferred
Notion and Google Drive experience preferred
Blog publishing or Squarespace experience is a plus
Riverside or podcast-content experience is a plus
AI-assisted podcast or video-editing experience is a plus
Experience with Meta Business Suite, ManyChat, RedCircle, and/or Slack is a plus
Marketing funnel coordination experience is a plus
Experience coordinating with freelancers, vendors, or agency partners is a plus
Project or campaign tracking experience preferred
Lead-generation or customer-service experience preferred
Strong organizational and administrative skills required
IDEAL CANDIDATE PROFILE
Creative, organized, and detail-oriented
Strong written communicator with practical marketing knowledge
Comfortable managing content for multiple brands and maintaining each client's unique brand voice
Reliable and able to complete agreed-upon tasks on time without repeated reminders
Proactive in communicating challenges and flagging problems early rather than going quiet when stuck
Careful and responsible when handling client logins and unpublished content
AI-literate and willing to learn new tools and workflows
Comfortable working from established templates and procedures
Receptive to feedback and willing to be trained in the company's processes, even when they already have experience performing similar tasks
Comfortable asking questions or requesting help when needed
Able to work independently after completing the appropriate training
Energetic, collaborative, positive, and professional
Interested in improving their skills and growing with the business long-term
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Facebook / Instagram
Meta Business Suite
Claude / AI Content Tools
Notion
Google Drive / Google Workspace
Canva
Slack
ManyChat
RedCircle
Squarespace – Training Available
Riverside – Training Available
Social Media Scheduling & Analytics Tools
AI-Assisted Podcast / Video Editing Tools
Work Schedule
Contracted Hours per Week: 10 Hours (Expected to increase to 20+ hours/week as responsibilities expand)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Expected to increase to 20+ hours/week as responsibilities expand)
Daily Working Time: Flexible – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English and Professional Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Transaction Principal for Australia at Anthropic, you'll drive the commercial sourcing and transaction execution process for our Australian data center capacity deals. You'll lead RFP processes, negotiate term sheets, and serve as the central leader ensuring seamless stakeholder alignment from initial sourcing through lease execution.
This role is critical to securing the infrastructure that powers Anthropic's frontier AI systems in the region — you'll bridge commercial negotiations with complex internal coordination across legal, finance, engineering, and network teams, and partner closely with our Compute Markets team who own the Australia market strategy and government relationships. This is not an established leasing org; you'll be building process alongside execution.
Responsibilities:
Lead the RFP and commercial sourcing process for Australian data center deals, managing developer outreach, proposal evaluation, and competitive selection
Negotiate term sheets and manage the LOI process, structuring commercial terms that meet Anthropic's technical and business requirements while maintaining strong developer partnerships
Create the bridge from LOI to executed transaction, ensuring all commercial, technical, and legal requirements are satisfied for deal closure
Serve as project manager for cross‑functional stakeholder engagement — coordinating due diligence teams, internal and external legal counsel, network organization, platform engineers, and finance to ensure alignment prior to lease execution
Act as the single point of contact for auxiliary organizations including networks, deployments, and government relations, providing regular updates on transaction progress and leasing status
Develop and maintain transaction timelines, tracking critical‑path items and proactively identifying risks that could impact deal closure
Ensure all stakeholder requirements are captured and addressed in commercial agreements, translating technical and operational needs into contractual terms
Manage complex digital infrastructure development activities to a construction‑ready state, through a developer or directly
Marry the right projects, capital stacks, and developers at the right stages
Document and refine transaction processes and playbooks to enable scalable deal execution as Anthropic expands its infrastructure footprint in region
Partner with the Compute Markets Manager to prioritize sites and counterparties, and feed deal learnings back into Australia market strategy
You may be a good fit if you:
Have 10+ years of experience in transaction management, commercial real estate, data center leasing, or infrastructure procurement
Possess a proven track record of managing complex, multi‑stakeholder transactions from sourcing through execution
Have strong negotiation skills with experience structuring term sheets, LOIs, and commercial agreements
Excel at project management and can coordinate across legal, technical, finance, and operational teams simultaneously
Have experience with RFP processes and competitive sourcing for large‑scale infrastructure or real estate transactions
Have experience working in or with Australian markets, with knowledge of the local real estate and development landscape
Are highly organized with strong attention to detail while maintaining focus on strategic deal objectives
Can operate effectively in fast‑paced, ambiguous environments where processes are being built alongside execution
Demonstrate exceptional communication skills and can coordinate effectively across time zones with HQ‑based teams and external partners
It's a bonus if you:
Have experience with data center or hyperscale infrastructure transactions specifically
Come from the development side of the industry rather than traditional brokerage/leasing — you understand how DC development works and how value is created (yield‑on‑cost, cap rates, development fees)
Understand technical requirements for AI/ML workloads including power density, cooling, and network connectivity
Have worked with legal teams on complex lease negotiations or infrastructure agreements
Understand utility coordination, power procurement, or energy considerations in data center transactions, particularly in the Australian context (NEM, grid connection)
Have relationships within the Australian data center developer and broker ecosystem
Have a background in corporate development, strategic partnerships, or infrastructure investment
Have experience in high‑growth technology companies managing infrastructure expansion
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Regulatory Operations Associate
, you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments.
This role is based in NYC with a 3x per week office requirement.
What You’ll Do
Daily Compliance Execution:
Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA).
Audit & Records Maintenance:
Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready.
Tooling & Data Entry Workflows:
Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking.
Operational Monitoring:
Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers.
Project Coordination:
Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule.
Cross-Functional Support:
Liaise directly with local Fleet Coordinators, Dispatch, Legal, and Market Operations teams to gather evidence, verify on-the-ground operational facts, and resolve administrative compliance blockers.
Who You Are
1–3 years of professional experience in operations, compliance coordination, program administration, logistics, or a related task-focused operational role; Bachelor's degree required.
Highly organized task manager who thrives on executing recurring workflows accurately and keeping structured trackers up to date.
Meticulous attention to detail with a track record of verifying datasets, maintaining clean records, and spotting discrepancies in operational data.
Clear, practical communicator able to coordinate across frontline operations, legal, and city teams to track down required documentation.
Fast learner comfortable adopting new software platforms, spreadsheets, and internal workflow tools quickly.
Prior experience with Salesforce, Google Sheets/Excel, or compliance tracking software is a plus, but not required.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000 – $85,000 / year
We are proud to offer a generous and comprehensive benefits package, including comprehensive medical plans and 401(k) matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In the UK, the base compensation range for this role is GBP 74,342 - 89,210. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Sweden, the base compensation range for this role is SEK 640,484 - SEK 768,580. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Spain, the base compensation range for this role is EUR 67,238 - EUR 80,686. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them.
Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
The Operations Manager keeps the Product Marketing
system
running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives.
For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems.
What You'll Be Doing:
Projects and Cross-Functional Initiatives
: Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion.
Cross-Team Coordination
: Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team.
Analytics and Reporting
: Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week.
AI Experimentation and Prototyping
: Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally.
Collateral Management
: Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it.
Knowledge Base Stewardship
: Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date.
What Makes You a Great Fit:
2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
Proficiency with AI agents, including building skills and automated workflows that more than one person uses
Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
Ability to build dashboards and pages in Grafana, or to learn quickly
Strong project management and organizational skills
Excellent verbal and written communication skills, including presenting data to a team
Bonus Points For:
Strong bias to action: you build, test, and ship instead of waiting for permission
Able to manage multiple projects and priorities at once
Adaptable, flexible, and comfortable in a fast-paced environment
High emotional intelligence and strong interpersonal skills
Our team knows its goals and can see its progress toward them
More people outside the team use our AI tools and collateral
Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org
Compensation & Rewards:
In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're building a high-performing strategic finance team and looking for exceptional people at every level, from strong individual contributors to senior finance leaders ready to build and lead teams. Our revenue scales with customer usage, our costs scale with GPU capacity we commit to ahead of demand, and both move faster than any annual plan. That makes growth, portfolio construction, pricing, margin, and compute capacity decisions business model decisions. You'll sit at the center of them, working directly with Finance leadership and the executives who run the business to shape the company's trajectory.
This posting is intentionally broad within strategic finance. We'll match your scope and title to your experience and interest. We are looking for both specialists and generalists. The common thread is ownership: you'll take on hard, ambiguous problems, build what doesn't exist yet, and get more responsibility as fast as you can handle it. We encourage you to apply even if you don't meet every qualification listed below.
THE RESPONSIBILITIES
- Financial Modeling: Build and maintain models across revenue, gross margin, compute costs, headcount, and strategic bets that leadership uses to make decisions.
- Business Partnership: Partner with leaders across GTM, Product, Infrastructure, and Operations to set targets, evaluate investments, and work through operational tradeoffs.
- Unit Economics: Analyze the metrics that define a usage-based business, including ARR, consumption trends, gross margin, GPU utilization, retention, and GTM efficiency.
- Pricing and Deals: Shape pricing, packaging, and the structure of strategic customer and supplier deals.
- Board and Investors: Help prepare board materials, investor updates, and fundraising analyses.
- Systems and Scale: Build the reporting, dashboards, and processes that let finance scale as fast as our revenue. Use AI and automation extensively to keep the team fast and lean.
- Strategic Projects: Turn ambiguous business questions into clear analysis and recommendations, from market sizing to scenario planning to new business lines.
- Leadership: For senior hires, own a major area of finance end to end, build and develop a team, and act as a thought partner to Finance leadership and the executive team.
THE REQUIREMENTS
- Experience in strategic finance, FP&A, investment banking, PE/VC investing, and/or consulting. Prior experience in high-growth technology is strongly preferred
- Excellent financial modeling and analytical skills
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable operating in a fast-moving, ambiguous environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent written and verbal communication, including explaining financial tradeoffs to product and engineering audiences and influencing senior stakeholders
- Sound judgment when data is incomplete, and comfort making a call and revisiting it as you learn more
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
STRONG CANDIDATES MAY ALSO HAVE
- 4+ years of experience. Level and title will match your experience
- Experience at an AI/ML, cloud infrastructure, or usage-based software company
- Familiarity with GPU and compute economics, or data center and cloud contracts
- Experience in sales finance, sales compensation, pricing, or deal desk
- Experience building a finance function from the ground up at a hypergrowth company
- Prior quantitative or technical experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
УдалённоГеография найма не уточнена
ОфисLos Angeles, California; Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
San Francisco, CA | New York City, NY
УдалённоГеография найма не уточнена
seniorUnited States, San Mateo, CA
San Francisco, CA | New York City, NY; The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Sydney, Australia; Demonstrate exceptional communication skills and can coordinate effectively across time zones with HQ‑based teams and external partners