GTM Enablement - Partner Program

Location: Remote Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects. As a Partner Enablement Program Manager, you can expect to: - Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments. - Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy. - Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call. - Scale the program through automation, from automated agent review to bots and emails that support learners. - Deliver training online and in person, including sales and technical sessions at our partner hackathons. - Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback. REQUIREMENTS We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Have built enablement or training programs at scale for partners, sellers or technical teams. - Learn technical products quickly and can explain them to both technical and commercial audiences. - Can run a program end to end: learning platforms, timelines, stakeholders and reporting. - Can lead a session or workshop in front of sellers and engineers. - Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments. - Enjoy turning repeat work into automations, tools and agents. - Have excellent communication skills and can adapt your message to different audiences. Bonus: - Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product. - Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production. - Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns. - Telephony experience, such as SIP, Twilio or contact center platforms. - Experience at a systems integrator, hyperscaler or technology partner. - Experience with learning platforms such as WorkRamp. - Proficient in Spanish or Portuguese. GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Leading a partner enablement team as the academy grows. - Moving into partner program leadership or Solutions Engineering. LOCATION This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.