Kaizen Gaming ищет Middle Group Product Manager для направления Gaming. Компания работает в 20 странах на четырёх континентах, офис находится в Афинах, Греция, с гибридным форматом работы. В обязанности входит управление продуктовой группой, развитие игровых продуктов и координация команд. Требуется опыт в игровой индустрии, навыки стратегического планирования и управления продуктом. Работа предполагает взаимодействие с международными командами и использование современных методологий разработки.
Задачи:
— Определять и реализовывать многолетнюю продуктовую стратегию для Client Engagement Group, включая CRM, email-кампании, автоматизации, транзакционные коммуникации и новые каналы, такие как SMS, с фокусом на рост доходов и влияние платформы
— Полностью отвечать за бизнес-линейку Email Campaigns: отслеживать доходы, разрабатывать стратегии вовлечения и выхода на рынок, принимать решения по дорожной карте в тесном сотрудничестве с коммерческими и маркетинговыми подразделениями
— Развивать конкурентоспособную, полнофункциональную платформу клиентского взаимодействия, приоритизируя инвестиции в бизнес-CRM, транзакционные автоматизации, гибкие каналы коммуникаций и продвинутую сегментацию для удовлетворения сложных потребностей современных сервисных продавцов
— Руководить, развивать и наставлять команду продуктовых менеджеров по нескольким продуктовым линиям, устанавливая высокие стандарты гипотезно-ориентированной разработки, строгости дорожной карты и клиентоориентированности
— Сотрудничать с руководителями инженерных и дизайнерских команд для достижения результатов, устранять препятствия и поддерживать скорость работы по приоритетным инициативам
— Взаимодействовать с другими подразделениями Squarespace (Commerce, Growth, Financial Solutions, GTM) для глубокой интеграции продуктов CEG в платформу
— Продвигать использование данных Squarespace и искусственного интеллекта для создания умных автоматизаций, персонализированных коммуникаций и уникального клиентского опыта, который сложно повторить конкурентам
— Формировать процессы, подходы и стандарты для старшего продуктового руководства в Squarespace
Требования:
— Более 12 лет опыта в управлении продуктами, значительная часть которого связана с созданием и масштабированием продуктов для клиентского взаимодействия, CRM, маркетинга или коммуникаций
— Более 5 лет опыта руководства и развития команд продуктовых менеджеров в сложных мультипродуктовых средах
— Глубокое понимание рынка клиентского взаимодействия и провайдеров email-услуг, а также представление о том, как конкурировать и выделяться среди лучших маркетинговых и CRM-инструментов
— Подтвержденная способность отвечать за продуктовую линейку с генерацией дохода и бизнес-результатами, а не только за поставку продукта
— Сильные стратегические инстинкты в сочетании с ориентацией на исполнение; комфортно работать на стыке постановки видения и решения ежедневных задач команды
— Отличные коммуникативные навыки и умение влиять на старшее руководство, согласовывать интересы между продуктом, инженерией, коммерцией и маркетингом
— Опыт применения гипотезно-ориентированной разработки и экспериментов для ускорения соответствия продукта рынку и роста его принятия
Условия:
— Медицинские планы с опцией 100% покрытия премий, включая медицинское, стоматологическое и офтальмологическое страхование
— Дополнительные планы страхования жизни и инвалидности
— Льготы по вопросам фертильности и усыновления
— Подписка на приложение для медитации Headspace
— Глобальная программа поддержки сотрудников
— Пенсионные льготы с участием работодателя
— Гибкий оплачиваемый отпуск
— 12 недель оплачиваемого отпуска по уходу за ребенком и семейного отпуска
— Префинансирование проезда
— Возмещение расходов на образование
— Совпадение пожертвований сотрудников в общественные организации
— 7 глобальных групп ресурсов сотрудников
— Собачий офис
— Бесплатный обед и закуски
— Частная крыша
— Хакатоны два раза в год
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Lead and own the Group Internal Audit function for Capital.com, providing independent, risk-based assurance across all regulated entities, business lines, and geographic markets. The Group Head of Internal Audit is responsible for setting the strategic direction of the audit function, designing and operating a hybrid audit framework, and providing the Group Board, Audit Committee, and senior leadership with timely, credible assurance on the adequacy and effectiveness of governance, risk management, and internal controls across the group.
The role has an unconditional duty to escalate material control failures, significant audit findings, and regulatory concerns directly to the Group Audit Committee, independent of any instruction from executive management or any group function.
The role operates at the intersection of group governance and local regulatory accountability, requiring both strategic thinking and deep knowledge of multi-jurisdictional financial services regulation. The postholder works in close coordination with the Global Head of Compliance and other key stakeholders to ensure alignment between audit and compliance risk assessments, while maintaining the independence required of an effective third-line function.
Responsabilities
Strategic Leadership
Develop and own the multi-year internal audit strategy aligned to group growth plans, regulatory expectations across all six entities, and the evolving risk landscape of a digital CFD and trading business.
Build and lead a high-performing, independent internal audit function capable of providing credible assurance across a complex, multi-jurisdictional group.
Act as a trusted adviser to the Group Board, Audit Committee, and CEO on control environment quality, emerging risks, and regulatory developments with audit implications.
Audit Planning and Delivery
Develop, maintain, and execute the annual group audit plan, covering all entities, material business processes, technology infrastructure, regulated activities, and outsourced functions.
Lead and oversee audit fieldwork and reporting across operations, trading systems, technology and cyber, AML/KYC, financial crime, market abuse surveillance, conduct risk, Consumer Duty (UK), product governance, third-party and outsourcing arrangements, model risk, and financial controls.
Assess the adequacy and effectiveness of internal controls, identify control weaknesses and gaps, and provide actionable, proportionate recommendations.
Ensure audit reports are clear, accurate, evidence-based, and issued within agreed timescales.
Issue Management and Follow-Up
Maintain a group-wide audit issue log, tracking the status of all open findings across entities, escalating overdue or high-risk items to the Audit Committee as appropriate.
Challenge and validate management remediation responses and closure evidence to ensure issues are genuinely resolved rather than administratively closed.
Regulatory and Governance Alignment
Ensure the audit programme addresses the regulatory expectations of all relevant regulators: FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), SCA (UAE), and CNMV (Spain).
Provide independent assurance on material business change programmes, new product launches, strategic outsourcing decisions, and regulatory change implementation across the group.
Liaise constructively with external auditors and regulators, coordinating audit coverage where appropriate and providing regulators with access to audit documentation as required.
Requirements
Significant internal audit leadership experience within a multi-jurisdictional financial services group, broker, or investment firm — ideally including FCA-regulated and CySEC-regulated entities.
Strong working knowledge of FCA requirements for investment firms (MIFIDPRU, SYSC, COBS, PROD, DISP, AML/CTF, Consumer Duty) and familiarity with CySEC, ASIC, and other regulatory frameworks relevant to Capital.com's operational footprint.
Proven experience designing and operating a hybrid or co-sourced internal audit model at group level, including methodology ownership, panel governance, and quality assurance of specialist providers.
Experience auditing trading platforms, CFD or derivative products, technology infrastructure, financial crime controls, AML/KYC processes, and outsourced services.
Demonstrated ability to build and sustain productive relationships with Boards, Audit Committees, and senior management while maintaining audit independence.
Track record of preparing clear, compelling assurance opinions and presenting findings at Board and Audit Committee level.
Experience managing or developing an internal audit team across multiple locations or entities.
Qualifications
Professional audit qualification (CIA, ACCA, ACA, CISA, CPA or equivalent) — CIA strongly preferred.
IIA membership or equivalent professional body membership.
Strong knowledge of the IIA International Professional Practices Framework (IPPF) and its application in a multi-jurisdiction financial services context.
Familiarity with UK SMCR and equivalent senior manager/controlled function regimes across relevant jurisdictions.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Задачи:
— Разработка стратегии продвижения всего ОТС респираторного направления и каждого бренда внутри портфеля
— Планирование продаж и промо-бюджета продуктов с оценкой эффективности каналов и определение промо-микса. Контроль P&L
— Постоянный мониторинг и владение аналитической информацией (отгрузки, аптечные продажи, заполнение каналов, тренды рынков и доли продуктов, конкурентный анализ) с оперативным реагированием на изменения – адаптация промо-микса и кампаний
— Планирование медийной кампании (ТВ, диджитал, др) в сотрудничестве с медийным агентством и диджитал-менеджером. Работа над креативами
— Построение стратегии омниканального продвижения по направлению в рамках общей омниканальной стратегии компании совместно с диджитал-менеджером
— Подготовка промоционных инструментов для сотрудников отдела продвижения и коммерческого (Цикловая книга, промоматериалы, слайд-сеты и т.д.)
— Тесное постоянное кросс-функциональное взаимодействие с вовлеченными в бренды отделами: продвижение (включая совместные визиты, бренд-тимы), SFE, коммерческий, медицинский (в том числе работа с КОЛ) и т.д. Построение продуктивных отношений с бизнес-партнерами в этих функциях
— Регулярное общение с представителями штаб-квартиры (обмен информацией, презентации бренд-планов и апдейтов ситуации и т.д.)
— Участие в BD-проектах для расширения портфеля направления – проактивное предложение новых вариантов и рассмотрение внешних предложений, совместно с BD-менеджером
— Управление и развитие сотрудника в подчинении (младший менеджер по продукту)
Требования:
— Опыт ведения крупных ОТС-брендов с массивной медиа-кампанией, включая ТВ и Диджитал с положительными результатами перформанса брендов
— Высокий уровень понимания медийного продвижения в разных инструментах, способность направлять и контролировать работу медийного агентства
— Хорошее понимание и следование требованиям комплаенса
— Опыт врачебного продвижения (мероприятия и визиты), регулярного взаимодействия с сотрудниками отдела продвижения
— Хорошие коммуникационные возможности (высокий объем кросс-функциональности)
— Понимание конъюнктуры рынка – как фармацевтического в целом, так и медийного - в плане новых путей коммуникации с клиентами и потребителями. Постоянное совершенствование профессионального уровня
— Ответственное отношение к принятым целям и срокам, высокий уровень вовлеченности в работу над брендами
— Английский язык достаточный для свободного регулярного общения со ШК – презентации, разговорное общение
Role overview: We are looking for a Group Product Manager to lead Platform Experience within Nebius AI Cloud. Platform Experience is the unified customer and developer experience across the platform. The group is responsible for reducing time-to-first-value, creating a predictable path from PoC to production, and ensuring that Nebius feels like one consistent platform across APIs, developer tools, documentation, AI assistance, notifications, quotas, and the resource model. You will lead a team of Product Managers, set the direction across several connected product areas, and align their roadmaps around shared customer and business outcomes. You will work closely with Engineering, Customer Experience, GTM, and product teams across Nebius.
What you'll do:
— Define the vision, product strategy, success metrics, and investment priorities for Platform Experience.
— Lead and grow a team of Product Managers, establishing clear ownership and strong product practices across the group.
— Create a consistent, API-first and agentic-first developer experience across CLI, Terraform, SDKs, public APIs, documentation, and Nebius Echo.
— Reduce time-to-first-value and make the path from PoC to production predictable through clear end-to-end journeys, actionable errors, and effective guidance.
— Lead the evolution of capacity and quota management and the resource model required for enterprise, partner, multi-region, and multi-tenant use cases.
— Build a unified approach to customer-facing notifications and communications, including maintenance, incidents, and multi-product events.
— Collaborate with Engineering, Customer Experience, GTM, and product teams to align roadmaps with customer and business outcomes.
Requirements:
— 7+ years of Product Management experience, including experience leading and developing Product Managers.
— Experience owning a portfolio or product group spanning multiple technically complex products and teams.
— A strong background in cloud infrastructure, developer platforms, enterprise SaaS, or another technical B2B domain.
— Enough technical depth to work with engineering leaders on APIs, developer tooling, resource models, multi-tenancy, and distributed platform systems.
— Strong product strategy, customer discovery, analytical, and executive stakeholder management skills.
— Bonus: Experience with public APIs, infrastructure-as-code tools, developer documentation, or AI-assisted developer experiences.
— Familiarity with GPU infrastructure, AI/ML workloads, or capacity-constrained cloud products.
Who you are:
— Strategic thinker with a track record of delivering multi-product platforms.
— Collaborative leader who can grow and mentor a team of Product Managers.
— Customer-centric with strong analytical and communication skills.
Tech stack:
Experience spanning APIs, CLI, Terraform, SDKs, public APIs, documentation, and developer tooling; familiarity with capacity and quota management, multi-tenant architectures, and distributed platform systems.
Team description:
Lead a group of Product Managers focused on Platform Experience, coordinating with Engineering, Customer Experience, GTM, and other product teams to deliver a cohesive developer and customer experience across Nebius AI Cloud.
Benefits & Perks:
— Competitive compensation
— Career growth and learning opportunities
— Flexibility and ownership
— Collaborative and innovative culture
— Opportunity to work on impactful AI projects
— International environment and talented teams
Equal Opportunity Statement:
Nebius is an equal opportunity employer committed to fostering an inclusive and diverse workplace and providing equal employment opportunities in all aspects of employment. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues.
Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules.
Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies.
Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate.
Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies.
Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally.
Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2).
What We Look For In You
Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred.
At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4.
Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules.
Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus.
Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments.
Be proactive, strategic, and able to direct cross-regional financial systems independently.
Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally.
Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Проектирование и реализация новых Go-сервисов для распила монолита
— Оптимизация нагрузки и потребления ресурсов существующих сервисов
— Переход на современные open-source базы данных
— Повышение надёжности ВКонтакте
— Примеры конкретных задач: сервис статистики для авторов, единый сервис лайков и реакций, единый сервис комментариев
Требования:
— Уверенное владение Go
— Опыт работы с высоконагруженными сервисами и проектирования отказоустойчивых решений
— Опыт работы с несколькими популярными open-source решениями: PostgreSQL, MongoDB, Redis, Cassandra, ClickHouse, Kafka или аналогами
— Опыт управления командой разработки от года
— Опыт выстраивания процессов разработки
Будет плюсом:
— Знание PHP
— Опыт оптимизации вычислений и хранения данных
— Опыт работы с YTsaurus
Location: Worldwide
Workplace: hybrid
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
Valid passport and visas as required.
STCW certification or willingness to obtain.
Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
Location: Home based - EMEA; Office Based - London, UK
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Group Financial Controller
.
The ideal candidate has a deep passion for systems accounting, a track record of preparing finance functions for public markets and an innovative mindset that leverages technology and AI to build efficient and robust accounting workflows.
The Accounting team ensures the integrity of our financial information and serves as the primary stewards of the business’ financial health. They design and operate a governance framework underpinned by robust policies, controls and systems to provide oversight and challenge to the business. The team is responsible for timely and accurate reporting and exercises judgment when necessary based on a commitment to conservative and accurate reporting, a deep understanding of accounting principles and insights into our business.
We are looking for a professionally qualified accounting leader who has a deep sense of right and wrong, high integrity, and a strong sense of responsibility, understanding that the accuracy of their work is critical to the entire Company.
You are a methodical, detail-oriented, and process-driven problem-solver who enjoys investigating discrepancies to find their root cause. You are resilient under pressure, particularly during month-end and year-end closes, and motivated by the goal of achieving a perfect, timely, and reliable result.
Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and some data analytics, AI and ideally software engineering experience.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to our Chief Financial Officer.
The role entails
Ensuring strong understanding of the risks associated with our processes and systems and leading the development and implementation of controls to mitigate those risks
Leading the development and identification of areas of improvement of Canonical’s policies and procedures that will enable the business to scale efficiently
Driving the implementation of the Canonical’s policies and procedures and the monitoring of compliance
Supporting multi-functional change projects designed to enhance systems, processes, and data accuracy
Managing reviews of weekly, month-end, year-end processes from balance sheet reconciliations to management accounts and statutory accounts preparation to ensure timely and accurate reporting of financial information
Ensuring accuracy and completeness of the recording and reporting of financial data and transactions to ensure that the Company maintains robust accounting records
Upholding the Company’s accounting and approval processes and controls across the organization
Managing external audits
Developing a strong understanding of the evolving regulatory frameworks and jurisdictions in which Canonical operates and lead the assurance of Canonical’s compliance with such regulatory requirements
Driving projects associated with upgrading or implementing new finance systems and sensible AI adoption in the team
Developing professional relationships and manage communications with both internal and external stakeholders - customers, vendors, tax authorities and external advisers - including resolving questions and issues confidentially and in a timely manner
Managing or mentoring junior accounting staff, sharing knowledge and promoting best practices
What we are looking for in you
Exceptional academic track record from both high school and university
A strong academic background and professional qualification in Accounting or Finance (e.g. ACA, ACCA, CIMA, CPA, or equivalent)
Extensive practical IFRS knowledge and experience
Advanced Excel skills and strong data analysis capabilities
Excellent attention to detail and organizational skills, with the ability to prioritize and meet tight deadlines in a fast-paced setting
Confident communication and interpersonal skills, with the confidence to engage effectively with colleagues, management, customers, and external stakeholders
A proactive, analytical mindset with a genuine passion for finance and a drive for continuous improvement, process efficiency and professional development
Proven experience using enterprise-level accounting or ERP systems
Result-oriented, with a personal drive to meet and exceed commitments
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience with NetSuite
Experience with Salesforce
Experience with a Big 4 Accounting Firm, or a Public company
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
— Разрабатывать дизайн новых продуктов для ванной комнаты: смесителей, душевых систем и других изделий. — Создавать оригинальные дизайн-концепции с нуля, искать нестандартные визуальные и функциональные решения.
ОфисСанкт-Петербург; Умение самостоятельно разрабатывать дизайн продукта с нуля, а не только визуализировать готовые идеи
- Design and build the company’s quality engineering platform. - Define testing architecture across unit, integration, contract, API, and end-to-end tests.
seniorВеликобритания, Япония, Сингапур; Applicants must be located in Singapore, Tokyo, or within APAC/Asia, EMEA, or the UK
JКомпания не указана
18
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$272,739
—
$320,829 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Задачи:
— Работа в agile команде
— Разработка расчетной системы с использованием микросервисного подхода, PostgreSQL, OpenSearch, интеграций Kafka / REST, frontend API
— Код ревью
— Решение проблем производительности
— Интенсивное взаимодействие с командой: аналитиками, тестировщиками, другими разработчиками, frontend
— Взаимодействие с другими командами по вопросам интеграций
Требования:
— Опыт коммерческой разработки на Java 5+ лет
— Уверенное владение Java 21, Spring Boot 3.x, Spring Security, Spring Cloud
— Уверенная работа с PostgreSQL, Liquibase, Hibernate/JPA, MapStruct/Lombok
— Уверенный опыт работы с Kafka: consumer groups, ретраи/DLQ, идемпотентная обработка, понимание семантики доставки
— REST-интеграции: серверные API и клиентские вызовы (OpenFeign / RestClient), обработка ошибок, таймауты и ретраи
— Опыт unit- и интеграционного тестирования: JUnit, Testcontainers, тесты API и Kafka-интеграций
— Git, Maven (мультимодульные проекты), Docker, Kubernetes
Большим плюсом будет:
— Понимание уровней изоляции транзакций PostgreSQL, опыт анализа планов выполнения запросов (EXPLAIN/EXPLAIN ANALYZE) и оптимизации запросов по результатам
— Опыт диагностики и снижения потребления памяти JVM (heap, GC, утечки, размер объектов/выборки из БД)
— Опыт работы с метриками (Micrometer/Prometheus), системами трассировки запросов (OpenTelemetry/Jaeger), ELK-стеком
— Продвинутый опыт Kafka: проектирование топиков (партиции, репликация, retention), настройка consumer/producer, consumer lag, разбор проблем производительности
— Опыт разработки сервисов под несколько реплик в Kubernetes: race conditions, идемпотентность, распределённые локи (ShedLock)
Условия:
— Удаленный формат
— Белая заработная плата, оформление согласно Трудовому кодексу РФ
— 3 месяца плавного погружения под присмотром HR
— Поддержка: IT-отсрочка и консультации HR/юристов
— Прозрачные процессы и открытая коммуникация
— Работа на лучшем оборудовании без логирования времени, с фокусом на доверии и результате
— ДМС: медицинское страхование за счет компании
— Индивидуальный план обучения, посещение конференций и митапов, поддержка в развитии карьеры
— Возможность выступать на конференциях, митапах, публикация статей
— Ежеквартальное обновление корпоративных скидок
— Организация вечеринок оффлайн и онлайн, предоставление мерча, проведение конкурсов и челленджей.
-Проектирование и разработка кроссплатформенных мобильных приложений на React Native с использованием TypeScript. -Участие в проектировании архитектуры приложений: выбор стейт-менеджера, структура навигации, слои приложения.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
We're looking for an experienced engineering leader to own one of the most critical areas within Platform: the runtime and stateful systems Sentry runs on. You'll lead multiple engineering teams and Staff engineers responsible for OLTP and OLAP databases, real-time compute and stream processing, blob storage, and distributed caching.
These systems power Sentry's products, including Seer, and are mission-critical to the business. When they perform well, every product team moves faster. When they don't, the whole company feels the impact.
You'll set the technical vision across these systems, lead significant architectural changes, and develop the engineering leaders and teams responsible for building and operating them. This role requires someone who brings deep technical judgment, thinks strategically, and has a track record of driving complex engineering initiatives from concept through execution.
You'll have the opportunity to shape both the technical direction and organizational growth of a critical part of Sentry's platform as our products and infrastructure continue to evolve.
This is a hybrid role based in the San Francisco Bay Area, with an expectation of working from our San Francisco office three days per week.
IN THIS ROLE YOU WILL
- Lead multiple engineering teams and Staff engineers responsible for the runtime and stateful systems supporting Sentry, Seer, and the products built on top of them.
- Set the technical vision and strategy across multiple systems, identifying opportunities to evolve our architecture as the business scales.
- Drive significant architectural changes and technical initiatives, making informed tradeoffs around scalability, reliability, performance, cost, and complexity.
- Provide technical leadership across teams, working closely with senior engineers to evaluate architectural decisions, challenge assumptions, and establish technical direction.
- Own the execution and operational excellence of mission-critical systems, ensuring teams deliver reliable, scalable, and high-performing platform components.
- Build and develop a strong engineering organization, including hiring, mentoring, and growing engineering managers and senior technical leaders.
- Foster a culture of engineering excellence, technical accountability, and continuous improvement.
- Partner across Platform, Infrastructure, and Product to align priorities, navigate ambiguity, and deliver complex, cross-functional initiatives.
- Anticipate evolving product and infrastructure needs, identifying opportunities to build new platform capabilities and improve existing systems.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy solving complex distributed systems problems and have strong opinions about architecture, backed by experience and sound technical judgment.
- Thrive in roles where you're equally responsible for technical direction, execution, and developing engineering leaders.
- Like taking ownership of ambiguous technical challenges, establishing a clear strategy, and bringing teams together to execute.
- Are passionate about building large-scale systems where reliability, performance, and efficiency directly impact the business.
- Enjoy partnering with senior engineers, challenging technical assumptions, and helping teams make thoughtful architectural decisions.
- Take pride in building high-performing teams, developing future leaders, and raising the engineering bar.
- Want to shape the runtime foundation supporting Sentry's products and AI capabilities for years to come.
QUALIFICATIONS
- 12+ years of experience in backend, platform, or infrastructure engineering, with significant experience designing and operating large-scale distributed systems.
- Director-level engineering management experience, or equivalent senior engineering leadership experience overseeing multiple teams at comparable scale and complexity.
- Deep technical expertise in at least one of the following domains:
- OLTP databases
- OLAP databases
- Real-time compute and stream processing
- Blob/object storage
- Distributed caching
- Demonstrated experience driving significant architectural changes, including evaluating technical tradeoffs, establishing direction, and leading implementation.
- Strong technical judgment and the ability to engage deeply in architectural discussions across multiple distributed systems domains.
- Proven track record of leading complex, cross-functional engineering initiatives from strategy through execution, with measurable technical or business impact.
- Experience hiring, developing, and leading engineering managers and senior technical talent.
- Strong communication and organizational leadership skills, with the ability to articulate technical concepts, influence senior stakeholders, and align teams around a shared strategy.
- Experience operating mission-critical infrastructure with a strong understanding of reliability, scalability, performance, and operational efficiency.
The base salary range that Sentry reasonably expects to pay for this position is $300,000 to $450,000 USD, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for ambitious generalists who want to turn difficult customer and business problems into better products and better ways of working.
In Product Operations, you will own a problem space from investigation through execution and measurement. You might uncover why customers abandon a workflow, build an AI tool that removes hours of manual work, or help a product team bring a new capability to customers. You will work closely with Product, Engineering, Design, Data, and customer-facing teams, combining analytical rigor with the willingness to do the work yourself.
This role is designed for people who want substantial responsibility. You will build customer understanding, product judgment, technical fluency, and the ability to lead across teams. Strong performance can create opportunities for broader ownership in Product Operations, Product Management, Business Operations, or AI Operations, depending on your strengths and Ramp’s needs. Growth comes from sustained impact, demonstrated readiness, and available opportunities.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Ramp moves incredibly fast, and our specific Product Operations needs change regularly. Each Product Operations team member is assigned to a specific product, such as Bill Pay, Procurement, or Travel. Ramp moves incredibly fast, and our specific Product Operations needs change regularly. During the hiring process, we will discuss which product areas are hiring priorities and where you could make the greatest impact.
- Own customer and operational outcomes. Take responsibility for a defined problem, establish a baseline, and follow through until the experience improves.
- Find the underlying problem. Combine customer conversations, operational observations, and data to distinguish recurring causes from isolated symptoms.
- Make clear recommendations. Use your product sense and business acumen to size opportunities, compare tradeoffs, and help product partners decide where a process change, automation, or product investment will have the greatest effect.
- Build and improve workflows. Create practical tools and automations, including AI-assisted solutions, that reduce repetitive work and improve reliability. Validate outputs and measure whether people actually benefit.
- Bring changes into use with empathy. Own operational readiness, internal enablement, feedback collection, and follow-through after a launch or workflow change.
- Lead across teams. Define metrics, establish owners, resolve dependencies, communicate decisions, and keep important work moving when the path is unclear.
WHAT YOU BRING
- 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup. Level and compensation will be determined based on experience and qualifications.
- A record of taking personal ownership and delivering outcomes beyond the initial analysis or recommendation.
- Strong quantitative reasoning: you can work with messy data, check assumptions, and translate findings into a decision.
- Customer curiosity and practical judgment about which problems matter most and how to solve them. Willingness and instincts to go talk to a customer when something is unclear. Ability to prioritize well and work on the most important problems.
- Strong communication skills and the ability to earn trust for your arguments across technical and business teams.
- Resourcefulness, receptiveness to feedback, and evidence that you learn unfamiliar subjects quickly.
- Experience using AI tools to build something or improve a workflow, with a thoughtful approach to checking quality.
NICE-TO-HAVES
- Experience building internal tools, using APIs or low-code platforms,
- Working with financial products, shipping software with AI assistance,
- Owning a launch can help you get started.
- We value the difficulty of the problems you have solved and the results you can explain.
ABOUT SOME OF OUR TEAMS:
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
ГибридheadLondon, England, United Kingdom
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