Location: United States; Ireland; Croatia; Japan; Mexico; Italy; Poland; Singapore; United Kingdom; India; UAE; Canada
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're now looking for an Offline Media Buyer and Manager to own and scale our offline acquisition channels. This role will be hands-on in building and optimizing campaigns across CTV, podcasts, OOH, direct mail, and emerging offline channels—working cross-functionally with creative, product, and data science. You’ll have the opportunity to unlock new growth channels beyond digital, drive measurable impact on brand and performance, and connect offline efforts back to our self-serve, enterprise, and consumer funnels. We are already investing in offline marketing and want to scale this significantly with a more data-driven, experimentation-first approach.
WHAT YOU’LL DO
- Develop and execute offline marketing strategies across CTV, podcasts, OOH, direct mail, and other emerging channels
- Own campaign planning, vendor selection, negotiation, budgeting, and performance tracking
- Partner with creative teams to develop high-impact, channel-specific messaging and assets
- Design and run experiments to measure incrementality and understand the true impact of offline channels
- Build attribution frameworks to connect offline efforts to online conversion and revenue
- Analyze performance and optimize campaigns based on reach, frequency, lift, and downstream conversion metrics
- Stay up to date with trends in offline marketing, measurement methodologies, and new inventory opportunities
WHO YOU ARE
We're looking for exceptional individuals who combine analytical rigor with creative thinking, who are excited by hard problems and motivated by measurable impact. You’ll thrive with us if you:
- Have experience planning and executing campaigns across offline channels such as CTV, podcasts, OOH, or direct mail
- Think in terms of incrementality, lift, and full-funnel impact, not just impressions or reach
- Are comfortable operating in ambiguity and building new channels from scratch
- Have strong analytical skills and can work with imperfect data to make informed decisions
- Collaborate effectively with creative, data, and product teams to bring campaigns to life
- Take ownership and move quickly, balancing experimentation with execution
- Communicate clearly and can translate offline performance into business outcomes
WHAT WE OFFER
- High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
- Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
- Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Head of Compliance & Customer Protection
to join our team.
Your main tasks will be:
Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal;
Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions;
Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions;
Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners;
Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur;
Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings;
Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback;
Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks;
Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures.
We expect from you:
Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal;
Moderation management: priorities, SLAs, quality control, sample-based review;
Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures;
Turning legal requirements into operational rules and instructions for several teams;
Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks;
Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Responsibilities:
— Develop and scale acquisition creative across multiple products.
— Own the creative strategy for assigned lanes including customer understanding, discovering new angles, writing hooks and scripts, developing visual formats, and expanding proven winners.
— Collaborate closely with writers, creators, editors, and Paid Media to translate customer insights and performance learnings into clear creative direction and ads that drive profitable growth.
— Build deep customer intelligence using reviews, interviews, surveys, competitor analysis, and performance insights.
— Develop personas based on real customer motivations and moments where products matter.
— Translate research into actionable creative opportunities.
— Discover new acquisition growth sources and systematically expand proven winners.
— Identify and test new customer segments, purchase motivations, use cases, and creative territories.
— Develop angles, hooks, and scripts using direct-response fundamentals.
— Own visual packaging of ideas including opening hooks, demonstrations, shot direction, pacing, text, and editing.
— Reverse-engineer successful paid and organic creative from competitors and adapt for Freebird.
— Maintain a diversified creative portfolio with strategic territory maps.
— Track performance and coverage gaps to direct testing and improve acquisition.
— Build monthly sprint plans supporting 30 concepts per month per lane.
— Prioritize opportunities based on evidence, performance, business needs, and production capacity.
— Identify drivers of winning creative and build expansion plans.
— Partner with Paid Media and Analytics to evaluate creative performance by CAC, purchase volume, and profitable spend.
— Use metrics to diagnose performance and turn tests into clear decisions.
— Coach writers and partner with creator leadership to improve creative quality.
Requirements:
— Proven success developing performance creative strategy for DTC or ecommerce brands with measurable acquisition results.
— Experience discovering new winning angles and expanding proven creative into profitable spend.
— Hands-on experience conducting customer research including reviews, interviews, surveys, and VOC analysis.
— Ability to understand motivations and beliefs beyond demographics.
— Experience directing writers and collaborating with creators, editors, production, and paid media teams.
— Ability to translate strategy into clear direction.
— Experience managing creative strategy across multiple products, audiences, or acquisition portfolios.
— Strong commercial judgment linking creative performance to CAC and business results.
— Hands-on experience developing and evaluating Meta acquisition creative at scale.
— Strong visual creative judgment and direct-response copywriting skills with examples.
— AI fluency and resourcefulness in workflow improvement using modern tools.
Benefits:
— Remote-first and flexible work environment with autonomy and meaningful overlap with US working hours.
— Competitive compensation and benefits including medical, dental, vision coverage, 401(k) with company match, and unlimited PTO.
— Opportunity to join a profitable, high-growth 9-figure DTC brand with significant ad spend and established creative operations.
— Real ownership and accountability for creative strategy and acquisition results.
— Fast-paced environment focused on impactful ideas without unnecessary bureaucracy.
— High autonomy with low politics and trust in employees.
— Supportive, collaborative, and people-focused culture.
— Commitment to continuous growth, improvement, and innovation without fear.
Responsibilities:
— Review annotations flagged by first-pass Annotators for disagreement or ambiguity
— Listen to audio clips and make final determinations on word-level segment boundaries and transcriptions
— Apply the project style guide consistently to resolve edge cases
— Provide clear rationale for adjudication decisions
— Identify patterns in annotator errors and feedback quality observations where needed
Requirements:
— Spanish cultural expertise in Spain
— Excellent listening comprehension
— Prior experience in transcription/annotation QA, adjudication, or linguistic review preferred
— Strong ability to apply detailed guidelines consistently and make sound judgment calls
— High attention to detail and comfort working with ambiguity
— Reliable internet connection and quiet working environment with good headphones
Benefits:
— Contract / Freelance engagement
— Rate: USD 21.9 per hour
— Estimated 20-30 hours per week
Responsibilities:
— Review annotations flagged by first-pass Annotators for disagreement or ambiguity
— Listen to audio clips and make final determinations on word-level segment boundaries and transcriptions
— Apply the project style guide consistently to resolve edge cases
— Provide clear rationale for adjudication decisions
— Identify patterns in annotator errors and feedback quality observations where needed
Requirements:
— Portuguese cultural expertise in Brazil
— Excellent listening comprehension
— Prior experience in transcription/annotation QA, adjudication, or linguistic review preferred
— Strong ability to apply detailed guidelines consistently and make sound judgment calls
— High attention to detail and comfort working with ambiguity
— Reliable internet connection and quiet working environment with good headphones
Benefits:
— Contract / Freelance engagement
— Estimated 20-30 hours per week
— Rate: USD 8.93 per hour
Responsibilities:
— Define the technical strategy for Boulevard’s API and app ecosystem to align with company goals and partner requirements.
— Collaborate across engineering teams to ensure alignment and drive implementation without formal authority.
— Lead platform-wide changes that span multiple teams, including planning and execution.
— Identify gaps between platform capabilities and business priorities, proposing clear, scoped, and prioritized solutions.
— Gather partner and integrator needs to incorporate into the platform roadmap.
— Author and review design documents and architectural decisions, communicating trade-offs and risks to both technical and non-technical stakeholders.
— Develop and deliver high-impact code, maintaining standards for quality, observability, and security.
— Mentor engineers through design and code reviews and coaching, removing blockers to enhance team productivity.
— Define and monitor system health metrics for the API platform, manage technical debt proactively, and guide incident response and resolution.
Requirements:
— Experience as a Staff-level or senior engineer leading large, cross-team technical initiatives.
— Proven track record in building and scaling external-facing API products.
— Strong preference for GraphQL experience.
— Experience with integrations involving third-party APIs.
— Expertise in designing and operating enterprise-grade systems at scale.
— Proficiency in at least one programming language such as Python, Java, Go, or Elixir; Elixir is a bonus.
— Ability to influence without authority, exercising sound technical judgment and anticipating scale, maintenance, and operational costs.
— Business and partner awareness with clear communication skills to connect technical decisions to business priorities.
— A mentoring mindset, ownership, and forward-thinking approach to help engineers grow and deliver value.
— Bonus: experience with multi-tenant SaaS platforms.
Benefits:
— Competitive base salary range of $193,900 - $225,000 per year for U.S.-based candidates.
— Eligibility for variable compensation programs.
— Equity participation for full-time employees.
— Comprehensive medical coverage with significant employee and dependent premium coverage.
— Annual $1,200 HSA employer contribution for eligible plans.
— Fully covered dental, vision, life, and disability insurance.
— 12 weeks of fully paid U.S. parental leave.
— Flexible paid time off plus 10 U.S. company holidays.
— Fully remote work with support including a $200 home office setup allowance and $50 monthly WFH reimbursement.
— $200 quarterly wellness stipend (Boulevard Bucks).
— Additional perks such as One Medical membership and Employee Assistance Program.
Additional Notes:
— The role is fully remote.
— Candidates must disclose any concurrent employment or advisory roles during the hiring process.
— Boulevard Labs, Inc. is an Equal Opportunity Employer committed to diversity and inclusion.
Responsibilities:
— Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia.
— Build and nurture strong professional relationships with Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, allied health professionals, mental health networks, and justice-transition services.
— Coordinate and attend targeted field visits and partner meetings to pitch service offerings and establish sustainable intake pipelines.
— Respond rapidly to participant enquiries (acknowledgement within 2 business hours) and drive structured lead qualification.
— Organise and facilitate participant intake meetings, service suitability assessments, and accommodation inspections.
— Collaborate closely with the Operations Manager to verify service capacity, staffing logistics, and participant matching before finalising agreements.
— Draft accurate service proposals, quotations, and service agreements, driving follow-ups to achieve prompt execution.
— Actively market and promote available Supported Independent Living (SIL) vacancies across relevant networks.
— Coordinate property viewings, engage with families and decision-makers, and support safe, appropriate participant compatibility matching.
— Pinpoint emerging service demands in regional and metropolitan catchments to advise on future property and service expansions.
— Maintain daily, end-to-end data integrity within the CRM—logging contacts, meeting outcomes, lead stages, and next actions.
— Deliver weekly pipeline updates, conversion analysis, and field-activity schedules every Monday by 10:00 AM.
— Produce monthly performance reviews evaluating channel effectiveness, onboarding numbers, SIL occupancy, and revenue growth.
Requirements:
— Minimum of 2 years of professional B2B business development, sales, or client acquisition experience within Australia.
— Sound working knowledge of the National Disability Insurance Scheme (NDIS), SIL funding mechanisms, and the broader WA human services/health landscape.
— Valid (or ability to immediately obtain) NDIS Worker Screening Check, National Police Clearance, and Working with Children Check (WWCC).
— Preferred: Proven track record in a similar growth role within an NDIS registered provider, healthcare provider, or community organisation in Western Australia.
— Preferred: An established network of active contacts among Perth-based Support Coordinators, LACs, hospital social workers, and community mental health organisations.
— Preferred: Experience navigating complex participant matching and intake workflows within Supported Independent Living (SIL) settings.
— Highly proactive and self-motivated with the grit to initiate cold outreach, build pipelines from scratch, and turn conversations into committed placements.
— Exceptional interpersonal communication and presentation skills.
— Clear focus on activity metrics and KPIs, taking personal ownership of pipeline velocity, follow-up cadence, and conversion outcomes.
— A consultative, compliant approach balancing commercial targets with participant safety, operational capacity, and strict person-centred care principles.
Conditions:
— Full Time employment as an Independent Contractor.
— Working hours aligned with Australian working hours and holidays.
The role is remote but focused on the Perth and Western Australian region.
Responsibilities:
— Architect and own the customer system that unifies new leads, dormant leads, stalled buyers, and owners into one personalized system.
— Define the reference architecture including customer recognition across channels, data knowledge, decision-making logic, and AI agent autonomy.
— Build working prototypes with AI tooling and lead Engineering and Data teams to production.
— Make product decisions collaboratively with Sales, Marketing, and leadership, and technical architecture decisions with senior engineers.
— Design the customer intelligence layer covering identity, event and signal models, shared memory, scoring, eligibility, frequency caps, and next-best-action logic.
— Design AI agents and workflows including their decision scope, handoffs, prompts, tools, and orchestration.
— Ensure trust and reliability with evaluation frameworks, guardrails, observability, cost and latency budgets, and kill switches.
— Plan the path to autonomy, deciding what the system can do independently and what requires human intervention.
— Provide technical direction on build-versus-buy decisions, data contracts, and integration standards for CRM, messaging, email, and website.
— Measure outcomes such as funnel velocity and lift in qualified actions and closed sales.
Requirements:
— Customer obsession with a focus on improving customer experience.
— Experience designing and shipping autonomous or agentic systems with minimal human intervention.
— Proven measurable growth outcomes in conversion, lifecycle, or re-engagement.
— Expertise in designing decisioning and intelligence layers including signals, identity, scoring, context, eligibility, caps, and next-best-action logic.
— Ability to prototype with AI tooling and lead production deployment.
— Experience as an architect of systems built or integrated by multiple teams, making core technical decisions.
— Nice to have: experience with long-consideration, high-value purchases (real estate, luxury, financial services), AI integration into human sales workflows including CRM, and prior career as software engineer, data architect, or solutions architect.
— This is a principal individual contributor role, not a roadmap/backlog manager or full-time production engineer.
Benefits:
— Around $220,000 annual salary with equity.
— Discretionary time off.
— Premium medical, dental, and vision coverage for employee and family.
— Sponsored memberships to One Medical, Peloton, and WellHub.
— 401(k) plan.
— Paid parental leave for primary and secondary caregivers.
— Home office stipend and monthly internet and cell phone reimbursement.
— Quarterly team gatherings and ongoing learning and development investment.
Additional info:
— Fully remote position.
— Pacaso is an equal opportunity employer committed to diversity and inclusion.
— The role involves working closely with Product, Engineering, Design, Data, Sales, and Marketing teams.
— The company focuses on AI-first design and automation.
To apply, visit: https://weworkremotely.com/remote-jobs/pacaso-principal-product-architect-growth
Location: Salt Lake City, UT
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is on a mission to change the way bills get paid - and we're looking for a sales rockstar to help us get there. As we rapidly expand into new markets, we need an experienced closer who's ready to own their number and build something real. We're looking for someone with an entrepreneurial mindset, relentless grit, humility, and curiosity; someone who sees ambiguity as an opportunity, not a roadblock. If you're an established sales pro who wants to help build a once-in-a-generation company, let's talk.
Where you'll work:
This role is hybrid out of our Salt Lake City office, and you'll be in with the team 3 days a week. We're big believers that some of the best coaching, energy, and deals happen in person (and honestly, the team is pretty fun to be around). As a bonus, you'll get a Grubhub credit for lunch on the days you're in the office.
Where you'll travel:
Beyond SLC, you'll get out of the office for company offsites in Mexico, Sales Kickoff in Florida, conferences and client meetings across the US - think big wins, big energy, and time to connect with the team and clients in-person.
What you’ll do
You'll win
new clients, driving revenue and market share across the rental real estate space
You'll manage
a robust pipeline in our CRM, keeping it sharp and up to date
You'll establish
relationships with senior executives and decision-makers through smart, persistent outbound efforts
You'll own
the full sales cycle, from first conversation to signed contract
You'll educate
prospective customers on the real value of a Flex partnership
You'll navigate
key decision-makers to grow awareness across an organization
You'll negotiate and close
new and expansion contracts yourself
You'll collaborate
with our Accounts team to shape strategic adoption plans for new customers
You could be a great fit if
You practice clear, concise communication. You write effective emails. You're skilled at executing outbound strategies that target property management companies, and you want the opportunity to lead the way in pipeline creation
You have a deep curiosity and love becoming a true expert. You enjoy diving into new industries and have a knack for distilling complex info into its core essence to share with others
You have a consistent track record of hitting (and beating) quota and your OTE $
You have an entrepreneurial mindset and genuinely enjoy figuring things out in the gray areas
You build relationships with middle + senior management and ownership quickly and authentically
You're flexible and adaptive — priorities shift, and you shift with them
You thrive both working independently and collaborating with a team
You have 3+ years of sales experience
You have a consistent track record of quota attainment and overachieving your goals!
Why Flex?
Strong onboarding, built to set you up for real success.
We invest in ramping you right, not just throwing you into the deep end
Revenue enablement that never stops.
Ongoing coaching and resources designed to sharpen your skills long after ramp is over
Mentorship, built in.
You'll learn directly from peers and senior sales folks who want to see you win, not just hit your own number
A real career path.
This is a role to grow
in
, not just grow
out of
A team that's winning.
You'll be surrounded by top performers who are closing deals and hitting numbers, with the energy and momentum that comes from being part of a team that's actually putting up results
A mission worth selling.
Every conversation you have helps bring real financial flexibility to renters, not just another vendor pitch
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$120,000
—
$150,000 USD
Tier 3 (Salt Lake City)
$105,000
—
$130,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Responsibilities:
— Own end-to-end anti-money laundering and counter-terrorist financing (AML/CTF) investigations involving complex alerts, referrals, fraud typologies, and interconnected customer activity, including open-source research, identity verification, prior filing reviews, and blockchain analysis where needed
— Draft and review investigative narratives and Suspicious Activity Reports/Transactions Reports (SARs/STRs), ensuring conclusions are evidence-based, clearly documented, and consistent with applicable requirements
— Evaluate AI-generated narratives, evidence, risk assessments, and recommended dispositions using human-in-the-loop (HITL) quality scorecards to capture missed risk indicators, unsupported or fabricated facts, incorrect risk weighting, and inappropriate escalation decisions
— Translate recurring investigation, model, data, and workflow defects into actionable feedback for Product, Compliance Technology, and ML Engineering
— Support AI evaluation and release testing through annotation, calibration, user acceptance testing, and curated benchmark case reviews that inform model tuning and launch-readiness assessments
— Escalate material issues affecting customers, regulatory filings, control effectiveness, or launch readiness, documenting evidence, potential impact, and recommended next steps
Requirements:
— 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance, including independent ownership of complex, high-risk, or multi-entity cases
— Bachelor’s degree or equivalent practical experience
— Demonstrated experience drafting and reviewing SARs/STRs and defending investigative conclusions through documented evidence and applicable regulatory requirements
— Experience conducting quality reviews, second-reviewer checks, calibration, user acceptance testing, or model evaluation, including identifying systemic weaknesses and communicating reproducible, actionable findings
— Demonstrated ability to prioritize competing cases and make risk-based escalation decisions under ambiguity or time pressure
Benefits:
— Preferred: CAMS or another relevant AML, fraud, or crypto investigation certification
— Experience with SQL, Snowflake, fraud-ring analysis, entity resolution, or blockchain analytics
— Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Location: Nicosia, Cyprus; Warsaw, Poland; Braga, Portugal; Erevan, Armenia
Workplace: remote
Our client is an
iGaming advertising agency
with its own media buying team, specializing in performance-driven user acquisition for operators worldwide. The company works with leading brands and delivers high-quality traffic through a global affiliate network and in-house media buying sources.
Recognized by industry awards, the agency is known for its reliability, transparency, and strong market presence. We are looking for a
Senior Business Development Manager
to join our
media buying team
, attract new advertisers and iGaming products, and develop partnerships for our in-house traffic.
📋 Key responsibilities and your contribution:
— Acquire new advertisers and iGaming products, using your industry network to connect with key decision-makers.
— Develop existing partnerships and increase cooperation volumes.
— Lead negotiations on commercial terms and partnership models, including CPA, RevShare, Hybrid, and Spend.
— Prepare individual commercial terms for key partners and develop partnerships after launch.
— Identify opportunities to enter new GEOs and increase business volumes, margins, and profitability.
— Build the BD department’s infrastructure, tools, workflows, and internal standards.
— Select and implement tools for partner management, including a CRM, CapTrackers, and a task management system.
— Set up reporting, analytics, KPI tracking, and routine process automation.
— Establish effective collaboration between BD, Media Buying, Account Management, and Finance.
— Develop the department’s growth strategy, set commercial targets, and report on performance.
📚 Your qualifications:
— 3+ years of experience in the iGaming industry, including at least 2 years as a BD Manager within a media buying team.
— An active network of contacts among iGaming advertisers, gambling products, affiliate programs, networks.
— Strong knowledge of Tier-1 and Tier-3 GEOs and partnership models, including CPA, RevShare, Hybrid, and Spend.
— Strong negotiation skills and experience closing partnership agreements.
— Experience or solid understanding of how to structure BD processes and implement tools for partner management, performance tracking, and reporting.
— Hands-on experience working with tracking platforms such as Keitaro and Binom.
— Analytical mindset and ability to assess partner potential, evaluate performance, and identify growth opportunities.
— English level: B1–B2.
Benefits:
⭐ Time Off & Recovery:
20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.
⭐ Health & Wellness:
A flexible Benefits cafeteria that lets you choose the perks that suit you, including medical support, regular check-ups, mental health services, or gym access.
⭐ Education & Development:
Internal and external training, industry events, language courses, and professional service subscriptions.
⭐ Workspace & Tech:
All necessary corporate equipment, the flexibility to work fully remotely, and premium digital tools to enhance performance, such as AI tools and ChatGPT Plus.
⭐ Work Environment & Perks:
Holiday bonuses, gifts for special occasions, paid business trips, and team events.
Location: Flexible
Workplace: Remote
Job Title: Deputy Head of Compliance
Department: Compliance
Reports to: Head of Global Compliance
Location: Flexible
About Codex
Codex is a fast-growing stablecoin payments company, building the infrastructure for cross-border payments that move money faster, cheaper, and more transparently than the legacy financial system. We’re backed by Pantera, Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, and demand keeps outpacing what we’ve built so far.
We’re a small team solving hard problems at the intersection of crypto and global payments, and the people who join now don’t just ride that growth, they build and scale it with us. You’ll own real problems, work directly with the founders, and shape how Codex grows from here.
The Role
We are rapidly expanding our cross-border payments capability, and the compliance programme behind it needs an action-oriented, dedicated leader. You’ll own it: the payments compliance frameworks, and the risk decisions on the B2B clients and partners we onboard. You’ll also own transaction monitoring and investigations across fiat and on-chain flows, deciding how we monitor and what gets escalated.
You’ll work directly with our Head of Global Compliance, who leads our global compliance programmes. This is a hands-on role – you’ll write the frameworks, work cases yourself, and deal with regulators and financial partners directly, while building a Compliance Operations team.
Responsibilities
Payments Flows & Partners
- Review the flow of funds for new corridors, products and payment partners, and set the compliance conditions before launch
- Own compliance oversight of third-party payment models, including outsourced KYB, partner-level controls and ongoing monitoring of partner performance
- Apply Travel Rule requirements and counterparty VASP due diligence to stablecoin transfers
Compliance Frameworks & Controls
- Build and own the compliance framework for B2B cross-border payments, covering payouts, collections and stablecoin on- and off-ramps
- Write and maintain the AML/CFT, sanctions, KYB and transaction monitoring policies that govern those flows, calibrated to our risk profile and to local requirements in each corridor
- Own the corridor- and jurisdiction-level risk assessments, including the risks specific to each payment rail, partner and flow of funds, and support the firm-wide assessment
- Set the compliance requirements for new products and client segments before they go live
- Support licence applications and regulator engagement for the markets we expand into
Transaction Monitoring & Investigations
- Own the transaction monitoring framework across fiat and on-chain flows: scenarios, thresholds, alert logic and coverage against our risk assessment and designed to capture risks across third-party payment flows
- Tune rules using data. Measure false positives, identify gaps, and adjust so that alert quality improves as volume grows
- Review and decide on escalated alerts. Raise requests for information, and decide whether to close, escalate or convert a case to a suspicious activity report
- Write and file suspicious activity reports to a high standard and keep case files audit-ready
- Work with Engineering and Product to specify monitoring requirements and automation, so that more first-line review can be automated over time
Client & Partner Risk
- Make risk determinations on complex B2B clients and financial partners, including opaque structures, high-risk jurisdictions and sensitive industries
- Review and sign off on higher-risk onboardings, and handle escalations from the Compliance Operations team
- Support responses to due diligence requests and RFIs from financial partners, banks and regulators
Team & Governance
- Set investigation standards, SLAs and quality checks for the Compliance Operations team, and coach junior analysts
- Produce management information on alerts, ageing, SAR conversion, EDD pipeline and review backlog for leadership
What We’re Looking For
- 8+ years in financial crime compliance, including at least 5 years in B2B cross-border payments compliance, such as payouts, collections or correspondent banking
- Background at a reputable fintech or payments company
- Working knowledge of payment rails and flow of funds (SWIFT, SEPA, local schemes) and the risks each creates
- Experience working on licence applications and writing compliance frameworks in at least one of the US, LatAm, APAC or Africa, and ideally in more than one
- Experience designing, tuning and governing transaction monitoring rules, not only working alerts
- Experience writing and filing suspicious activity reports, and handling regulator or bank partner scrutiny
- Sound judgement: you can make a defensible risk call on incomplete information and explain it clearly to the business and to regulators
- A do-er: you have personally written policies, worked cases and handled regulator queries, not just advised or supervised
- Comfortable with data: you can interrogate transaction data yourself and work with Engineering on requirements
Nice to Have
- Direct experience with MSB, money transmitter or e-money licensing
- Experience with digital assets, stablecoins or VASP regimes, including on-chain monitoring and Travel Rule
- Experience setting up a compliance or monitoring function at a scale-up
- Prior experience as a deputy MLRO or in an MLRO-adjacent role
Location: Intellias
Meet your recruiter
Daniela Riabova
daniela.riabova@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
ServiceNow Engineer
Senior
Bulgaria, Croatia, Poland, Portugal, Ukraine
Remote
APPLY NOW
REFER A FRIEND
Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value
What project we have for you
Lead the design and delivery of ServiceNow SecOps solutions, focusing on Vulnerability Response, Security Incident Response, and GRC capabilities. Drive platform architecture, integrations, automation, and governance while ensuring scalable, secure, and upgrade-safe solutions aligned with ServiceNow best practices.
What you will do
Lead the design, configuration, and enhancement of ServiceNow SecOps, with primary focus on Vulnerability Response (VR) and Security Incident Response (SIR).
Own end‑to‑end solution delivery for SecOps workflows, including intake, correlation, prioritization, remediation, and reporting.
Design and support GRC capabilities such as Policy & Compliance, Risk Assessment, TPRM, BIA, and BCM, ensuring traceability across risks, controls, and issues.
Act as an independent solution designer, driving architecture decisions aligned with ServiceNow best practices and scalable platform design.
Review business and security requirements to ensure a configuration‑first approach, challenging unnecessary customization and minimizing technical debt.
Implement integrations with security tools (e.g., tenable, etc ) and leverage Flow Designer, Playbooks, and IntegrationHub for automation.
Develop high‑quality, upgrade‑safe solutions using scripting only where required, adhering to ServiceNow development standards.
Ensure effective use of CMDB and CSDM alignment to enable accurate risk and vulnerability prioritization.
Collaborate with Security, Risk, Compliance, and Audit stakeholders to translate domain requirements into platform solutions.
Provide technical leadership, support platform governance, and ensure solutions are secure, compliant, performant, and audit‑ready.
Collaborate with cross-functional teams to gather, refine, and document requirements (user stories).
Maintain and update technical documentations for the implemented features/improvements.
Contribute to building standardized processes and reusable solutions.
Support testing activities including UAT and defect resolution.
What you need for this
Need to have atleast 5+ years of experience working with the ServiceNow platform
Proven solution architecture ownership for ServiceNow SecOps & GRC, designing end‑to‑end workflows using a configuration‑first, upgrade‑safe approach aligned to ServiceNow best practices.
Deep integration and automation expertise, including vulnerability scanners, SIEM tools, IntegrationHub, Flow Designer, Playbooks, and scripting only where strictly necessary.
Basic understanding of ITIL concepts and practices
Excellent communication and interpersonal skills, including documentation skill as well.
Ability to work collaboratively in a team environment
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Ukraine; Moldova; Albania; Kazakhstan; Montenegro; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
At Ruby Labs we are looking for an AI Engineer (Strong Middle / Senior level) to own and drive the quality, reliability and evolution of our AI systems in production.
This is a high-ownership role. You will be responsible for end-to-end delivery of AI features, production stability of AI systems, and data-driven experimentation using tools like Langfuse and Cloudflare AI gateway for model routing. Increasingly, this includes agentic, tool-using AI systems: defining clean tool contracts (including MCP-based tools) and orchestrating how AI interacts with internal services, search and background pipelines.
The stack is TypeScript end to end: Node.js and Hono services on Cloudflare Workers with Durable Objects and Containers, PostgreSQL, OpenSearch. Models from several providers run behind an AI gateway, with prompts, traces and evaluations in Langfuse.
KEY RESPONSIBILITIES
AI Systems Ownership & Feature Delivery
- Take ownership of major AI features and LLM workflows and deliver them to production within agreed timelines.
- Own AI output quality, structure and predictability across user-facing AI interactions, with consistent structured output across different LLMs for the same request type.
- Integrate and orchestrate multiple LLM providers through an AI gateway, managing model selection, fallback strategies and cost optimisation.
- Design and orchestrate tool-using and agentic AI workflows: clean tool contracts (including MCP-based tools), function-calling interfaces and reliable AI-to-system integrations.
- Build and maintain multi-step LLM workflows and RAG pipelines (indexing, embeddings, retrieval, re-ranking) for reasoning, context reuse and search.
Prompt Engineering, Evaluation & Experimentation
- Design and manage production prompt systems with dynamic prompting, context injection, and conditional logic.
- Own prompt management, the release of LLM experiments and Langfuse-based evaluation pipelines: test datasets, LLM-as-a-judge, output scoring.
- Run A/B tests across models and prompts, analyse the results and present the data-driven impact of AI features and experiments.
- Deep-debug LLM chains using Langfuse traces: identify bottlenecks, optimise for cost, latency and context-window usage, and root-cause hallucinations and logic errors.
Code Quality & Production Reliability
- Write clean, scalable and maintainable TypeScript across the Node.js / Cloudflare Workers stack.
- Build reliable backend logic for AI systems: request and output validation, error handling, fallback flows for malformed or low-quality model responses, and reliable tool execution.
- Ensure high code quality through tests (including validation and fallback paths for AI output), code reviews and clear engineering standards.
- Monitor AI system metrics, quality signals, latency and release health, and resolve production issues with a documented root cause.
- Document prompt designs, model and routing choices, evaluation results and architectural decisions, so others can pick up the work.
QUALIFICATIONS
- 4+ years of backend/fullstack software engineering experience, with production-grade TypeScript/Node.js.
- 1+ year of AI/LLM systems in production with real users, not only side projects or experiments.
- Daily use of AI-centred development tools (Claude Code, Cursor or similar).
- Deep hands-on experience with LLM APIs (OpenAI, Anthropic, Google Gemini or similar) in production: structured output, function calling, streaming, token and cost control.
- Experience with agentic AI, multi-step orchestration, tool-based workflows (function calling / tool execution) or RAG pipelines (indexing, retrieval, re-ranking).
- Experience with LLM observability and evaluation tools (Langfuse, LangSmith or similar).
- Experience with AI gateways and model routing (OpenRouter, Cloudflare AI Gateway or equivalent).
- Solid understanding of relational databases (PostgreSQL) and caching (Redis, KV or similar).
- Exceptional ownership and personal responsibility for engineering quality and delivery.
NICE TO HAVE
- Evaluation frameworks (LLM-as-a-judge, RAGAS) and building test datasets.
- MCP (Model Context Protocol): building MCP servers/clients or designing tool contracts for AI agents.
- Edge/serverless runtimes (Cloudflare Workers) and their services: KV, Durable Objects, Queues, R2, Containers.
- Search engines and vector search (OpenSearch, Elasticsearch, pgvector), embeddings.
- Background workflow engines (Hatchet, Temporal, Inngest) for high-volume LLM pipelines.
- Browser automation and browser agents (Playwright, CDP, browser-use).
- Practical fine-tuning for domain-specific tasks or strict JSON/schema compliance.
- Working Python for data science, evaluation scripts, or AI tooling.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Intellias
Meet your recruiter
Kateryna Zemetska
kateryna.zemetska@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Senior
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
Dive deep into Digital! For more than 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future!
What project we have for you
For an innovative AI project in the retail sector, we are seeking an experienced AI Engineer to support the development and implementation of an AI-powered pricing model.
The aim of the project is to link internal and external data sources and, using machine learning and neural networks, generate dynamic, AI-based price recommendations for individual items. This is intended to optimise pricing decisions and unlock additional margin potential.
The technological foundation is a prototype that has already been successfully developed and implemented by international colleagues in collaboration with Microsoft. The existing solution is to be transferred to the company’s own data environment, adapted and further developed.
The data model, as well as existing Python code and notebooks within Azure Databricks, are already in place. Working alongside the in-house data science team, you will be responsible for developing, training and validating a proprietary AI model based on these resources. As the project progresses, the solution will be integrated with the ERP system to provide automated price and terms suggestions for operational staff.
What you will do
Further development and customisation of an existing AI pricing prototype based on Azure Databricks
Analysis and processing of internal and external data sources
Development and implementation of neural networks and machine learning models
Development, training and validation of proprietary AI models
Implementation and optimisation of AI models using Python
Use and processing of Large Language Models (LLMs) and prompt engineering
Porting existing models to the company’s own data and system landscape
Collaboration with the internal data science team and international project stakeholders
Supporting the integration of the developed solution into the existing ERP system
What you need for this
At least 2–3 years’ practical project experience in AI engineering or similar AI projects
Very good knowledge of Azure Databricks
Strong knowledge of Python
Substantial experience in machine learning and deep learning
Practical experience in the development, training and validation of neural networks
Experience working with Large Language Models (LLMs) and prompt engineering
Experience in the development and implementation of AI models in real-world business environments
Ability to translate business requirements into technical models and solutions
Good communication skills in English and German
Ability and desire to travel to client office (Germany)
An independent and structured approach to work
Will be a plus:
Experience in the retail sector
Experience with pricing models and predictive analytics
Experience integrating AI solutions into ERP systems
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Databricks
English
German
Python
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
THE OPPORTUNITY
- Make web development faster by improving builds, type checking, linting, and tests, both locally and in CI
- Evolve our monorepo, package management, and shared configuration so changes across applications and libraries are straightforward and reliable
- Simplify development environment setup and support parallel work by engineers and coding agents, with clear documentation and tools that work with minimal configuration
- Improve web delivery pipelines, including preview environments, progressive rollouts, production monitoring, and reliable rollback
- Strengthen automated validation, including browser-based checks that help engineers and agents verify changes before they ship
- Work with product and infrastructure teams to investigate web performance, improve observability, and address problems across application code, tooling, and delivery
- Lead tooling upgrades and migrations across teams, balancing long-term improvements with the practical needs of engineers shipping products
- Own improvements from design through rollout and ongoing maintenance, staying close to the people using what you build
WHAT YOU BRING
- Solid experience building and maintaining production web applications, with a strong understanding of React and the modern JavaScript ecosystem
- Strong TypeScript and JavaScript skills, including experience using Node.js to build tooling and automation
- A good understanding of how web applications work, including browser behavior, module systems, bundling, caching, and performance
- Experience improving developer tooling, build systems, automated testing, or CI/CD pipelines, and the ability to diagnose problems across those layers
- Good judgment about reliability, security, maintainability, and when added complexity is worth the cost
- The ability to lead a technical design, explain it clearly, and work with other teams to get changes adopted
- Ownership: you can take an ambiguous problem, find a practical solution, and keep it working once people depend on it
NICE TO HAVES
- Experience maintaining large monorepos, shared packages, or tooling used by multiple engineering teams
- Familiarity with pnpm, ESM, and modern build, linting, and test tools
- Experience with browser automation, end-to-end testing, web performance profiling, or production observability
- Hands-on experience with coding agents and improving the environments, documentation, and feedback loops they rely on
- Experience with GitLab CI, containers, or cloud infrastructure supporting web development and delivery
- Contributions to open-source frontend infrastructure or developer tools
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Responsibilities:
— Manage product development with a focus on B2C products.
— Collaborate effectively with cross-functional teams.
— Analyze metrics and make data-informed decisions.
— Prioritize competing demands and solve problems efficiently.
— Adapt to diverse international markets with cultural sensitivity.
— Utilize generative AI responsibly to improve workflow efficiency, cost, and quality while maintaining human oversight.
Requirements:
— At least 2 years of product management experience, preferably in B2C products.
— Excellent communication and collaboration skills.
— Data-driven mindset with strong analytical abilities.
— Strong problem-solving skills and ability to prioritize.
— Adaptability and cultural sensitivity.
— Experience with payment flows and optimizations is a plus.
— Responsible use of generative AI.
Benefits:
— Full-time remote position based in India.
— Competitive annual compensation of ₹4,408,400 INR.
Location: Remote, Canada
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for
GitLab.com
, self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served.
You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the
Gitaly Team Page
.
What you’ll do
Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through.
Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance.
Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions.
Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes.
Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews.
Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations.
Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows.
Respond to user emergencies, platform alerts, and support requests, including regular on-call duties.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments.
Experience owning complex projects end to end, including technical design, execution, rollout, and operational support.
Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability.
A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines.
Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation.
Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear.
Professional experience with Go or another backend or systems language.
Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements.
Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable.
About the team
The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the
Gitaly Team Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоleadWe welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities
США; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоUkraine; Moldova; Albania; Kazakhstan; Montenegro; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
seniorГеография найма не уточнена
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance