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Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn. To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. _______________________________________________________________________ RESPONSIBILITIES - You own a product area, the long-term vision, the roadmap, the revenue, and the results. - You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through. - You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision. - You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams. - You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans. _______________________________________________________________________ QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks - You are comfortable interacting with a command-line interface. - You have experience building B2B, SaaS or have a background in Public Cloud - You have experience working with tools in the software supply chain and/or software security - You can break down complex technical problems into small, release-able, user valuable features. - You can explain complex ideas simply and communicate across diverse stakeholders. - You have effective written, verbal, and visual communication skills. - You can analyze data, both qualitative and quantitative, to inform decision making. - You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams. - You have experience running products at various stages of maturity, from legacy to greenfield. - You are a doer as well as a strategist. We are small and need all hands on deck. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker! Vision, mission, values - Understand the team and business unit’s mission - Meet the team along with peers across the business unit and company - Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points. - Work with your Manager and team to review and create quarterly goals - Understand your product’s roadmap and what data is available to make data driven decisions FIRST 90 DAYS - Understand the company’s and business unit’s product vision and how it relates to your team’s objectives - Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit - Develop deep understanding of our developers and customers and why they love Docker - Shape your team roadmap and vision in close collaboration with design and engineering peers. - Lead the definition of the team OKRs for the quarter and provide progress reports ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams to create value for our users - Drive the long term direction of your product including contributions to ARR Visa sponsorship: Not available for this role. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $280,000 – $300,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE The Products Team at Docker is looking for a Principal Product Manager for our core Sandbox platform. You will own and drive an investment and product area from high-level concept design to delivery and operation. You will help shape the future of a key area of Docker. You will work closely with developers inside and outside of Docker, our customers, as well as our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grows, you will help to foster teams eager to continuously build, measure, and learn. To thrive in this role, you’ll need experience working with developers and a technical knowledge of developer tools. You’ll need to know how to work with the developer community and understand the lifecycle of software development, the software supply chain and how AI agents are safely orchestrated and deployed with sandboxes. You’ll need a relentless drive to try new things, and an eye for detail. Your long-term success will depend on your ability to own the product roadmap and collaborate with the developer community, and scale our services. Most importantly, you’ll need to be okay with taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. _______________________________________________________________________   RESPONSIBILITIES - You own a product area, the long-term vision, the roadmap, the revenue, and the results. - You believe in and can articulate succinctly, our customers and their pain points. You empathize and understand the world they live in and the constraints they work through. - You will engage deeply with developers and find amazing solutions that solve today's problems while optimizing for tomorrow's vision. - You enjoy building products that are easy to adopt and use. You have a keen design sensibility, and you are always looking for ways to improve the usability of your products. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope, in concert with cross functional teams. - You’re a fan of iterative development, working with our customers as well as cross-functional teams to hypothesize, measure impact, and learn from previous releases to iterate on future roadmap plans. _______________________________________________________________________   QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have created and deployed AI agents at scale and dealt with all the challenges and pain points of such tasks - You are comfortable interacting with a command-line interface. - You have experience building B2B, SaaS or have a background in Public Cloud - You have experience working with tools in the software supply chain and/or software security - You can break down complex technical problems into small, release-able, user valuable features. - You can explain complex ideas simply and communicate across diverse stakeholders. - You have effective written, verbal, and visual communication skills. - You can analyze data, both qualitative and quantitative, to inform decision making. - You have a collaborative approach and ability to work with fast moving, distributed, cross-functional teams. - You have experience running products at various stages of maturity, from legacy to greenfield. - You are a doer as well as a strategist. We are small and need all hands on deck. _______________________________________________________________________   WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker! Vision, mission, values - Understand the team and business unit’s mission - Meet the team along with peers across the business unit and company - Work closely with designers, researchers and engineers to get to know our user’s needs and current pain points. - Work with your Manager and team to review and create quarterly goals - Understand your product’s roadmap and what data is available to make data driven decisions FIRST 90 DAYS - Understand the company’s and business unit’s product vision and how it relates to your team’s objectives - Provide clarity of product vision to your team and how your team contributes to the overall success of the company and business unit - Develop deep understanding of our developers and customers and why they love Docker - Shape your team roadmap and vision in close collaboration with design and engineering peers. - Lead the definition of the team OKRs for the quarter and provide progress reports ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams to create value for our users - Drive the long term direction of your product including contributions to ARR   Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $280,000 – $300,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance—so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started—and we need exceptional engineers to help us build the backbone of the future of agent-based development. _______________________________________________________________________ WHAT YOU’LL DO - Design and implement core systems powering the AI Gateway, including the model router, MCP gateway, and control plane - Build infrastructure that supports dynamic model selection/routing, auto-failover, cost-based routing, and policy enforcement - Own critical capabilities such as secure credential storage, session summarization, caching, and rate limiting - Develop APIs for developers building with OpenAI-compatible interfaces and the Model Context Protocol - Build the underlying infrastructure to support evaluation, telemetry, replay, and backtesting for agents and LLM workflows - Lead architectural decisions and mentor engineers as the team scales - Performance tuning - caching, session summarization, and rate limiting that keep the gateway fast under real production load - Contribute to roadmap planning, technical strategy, and cross-functional alignment KEY PROBLEMS YOU’LL HELP SOLVE - Building a unified abstraction over fundamentally different model and tool providers without leaking their differences into the developer experience - Making credential and identity handling for tool access both airtight and fast - Giving developers real-time and historical visibility into what their agents are doing, with policy enforcement that can't be bypassed - Keeping latency low and reliability high as traffic scales from early adopters to production fleets _______________________________________________________________________ WHO YOU ARE Required Qualifications: - 6+ years of backend engineering experience with production-grade systems - Deep knowledge of distributed and highly scalable systems, cloud-native infrastructure, and API design - Experience building secure, high-throughput services (e.g., gateways, proxies, load balancers, policy engines) - Fluency in Go, and/or Rust (both preferred) - Familiarity with AI/ML platforms or model serving infrastructure - A strong product mindset—you're excited about building developer-facing tools - Ownership mentality with a bias for shipping, learning, and iterating - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience Bonus Qualifications: - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture _______________________________________________________________________ WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $160,900 – $260,700 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development. _______________________________________________________________________ WHAT YOU’LL DO - Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x - Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production - Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership - Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end - Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on - Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence - Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example - Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next KEY PROBLEMS YOU’LL HELP SOLVE - Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on - Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale - Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on - Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find - Set the bar for developer experience through intuitive APIs and first-class observability _______________________________________________________________________ WHO YOU ARE Required Qualifications - 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale - Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced - Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on - Fluency in Go and/or Rust - A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own - A strong product mindset, with real experience shaping technical direction rather than only executing against it - Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience BONUS QUALIFICATIONS - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth 2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture - A track record of setting technical standards that other teams or engineers went on to adopt _______________________________________________________________________ WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We are hiring a Legal Operations Analyst to support the day-to-day operations of Docker's lean Legal team: contract operations, outside counsel spend, legal technology administration, and the processes that connect Legal to the rest of the business. You will report to the VP and Head of Legal with direct collaboration and oversight from the Sr. Manager of Legal Operations, and partner with Sales, Deal Desk, Finance, Product, and Engineering. You will work inside Docker's legal technology stack (Ironclad, Brightflag, Salesforce, and Zip) and the AI-assisted workflows we are actively building, with real ownership of your workstreams and direct influence on how those tools evolve. _______________________________________________________________________ RESPONSIBILITIES - Manage contract intake, routing, approvals, and signature coordination, keeping stakeholders informed throughout the process. - Review contracts using Docker’s playbooks and AI tools, and flag nonstandard terms or questions for attorney review. - Support outside counsel billing operations, including invoice review, billing guideline compliance, and accrual tracking. - Support administration of legal technology platforms, including workflow maintenance, user support, and data quality. - Use and help improve AI-assisted workflows for contract review, drafting, and intake, including refining prompts and testing outputs against approved playbooks and attorney feedback. - Support pilots of new AI tools and use cases, gathering user feedback and tracking accuracy, adoption, and time savings. - Develop and maintain standard operating procedures, templates, and knowledge resources, and train stakeholders on legal technology and responsible AI use. - Build and maintain dashboards tracking contract volume, cycle times, and outside counsel spend, translating data into actionable insights. - Support systems integration and process improvement projects with cross-functional teams, identifying opportunities for automation and AI to streamline legal operations. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 3+ years of experience in legal operations, contract management, a paralegal role, or a related operational role, including experience at a SaaS or technology company. - Hands-on experience using a contract lifecycle management (CLM) platform, such as Ironclad, Icertis, Agiloft, or DocuSign CLM. - Experience supporting contract intake, review coordination, or signature processes. - Hands-on experience applying AI tools to legal or operational tasks, including drafting prompts, reviewing outputs for accuracy, and refining results. - Strong organizational skills, attention to detail, and the ability to manage competing requests. - Good judgment about when to follow established procedures and when to ask questions or escalate. - Clear written and verbal communication skills and the ability to collaborate and follow through on assigned work in a remote team. - Bachelor’s degree or equivalent professional experience. PREFERRED - Direct experience with Ironclad, Wordsmith, Brightflag, or similar systems. - Familiarity with invoice review, accrual tracking, or outside counsel billing. - Familiarity with Salesforce, Zip, or other systems connected to legal workflows. - Experience maintaining reports, playbooks, standard operating procedures, or training materials. - Experience supporting a small in-house legal team. - Exposure to SaaS agreements, order forms, or commercial open-source licensing. - Experience helping test or improve AI-assisted workflows. This role is a strong fit for someone who enjoys hands-on operational work, likes systems and processes, and wants to expand their use of AI in legal operations. You’ll build expertise with guidance from the Senior Legal Operations Manager, focusing on process execution, technology support, and continuous improvement. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Complete onboarding and become familiar with Docker’s legal tools, contract playbooks, and AI guidelines. - Shadow contract intake, invoice review, and routine Ironclad administration. - Meet key cross-functional partners and learn how Legal supports their teams. - Begin handling straightforward requests with guidance. FIRST 90 DAYS - Handle routine contract intake and initial playbook-based reviews, escalating questions to the appropriate team member. - Assist with Brightflag invoice review, accrual tracking, and spend reporting. - Support everyday Ironclad maintenance, user requests, and data cleanup. - Use existing AI-assisted workflows and help test improvements with team guidance. ONE YEAR - Reliably handle routine contract and billing workflows, recognizing when to seek guidance. - Help stakeholders navigate legal tools, processes, and contract status questions. - Maintain accurate reports, playbooks, and training resources. - Contribute to process improvements and AI tool testing that help the team reduce manual work. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$141,145– CA$201,635 base United States: $103,600 – $148,00 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is looking for a Senior Software Engineer to build AI-powered developer tools and the platform behind them on our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building tools that make Docker's engineers more productive and the platform that lets teams across Docker prototype, deploy, and scale their own AI developer tools. As a Senior Engineer you will design, build, and operate: - AI-Powered Developer Tools. AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. - Self-Service AI Developer Tools Platform. Platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools, using the patterns and standards the team sets. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal and Staff engineers, product engineering teams, and platform teams across Docker. _______________________________________________________________________ WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a strong, hands-on engineer who enjoys building at the intersection of AI, developer experience, and platform engineering. You have built software on top of LLMs and AI agents and have a good sense of what works in practice. You care about the people using your tools, and you can tell a tool developers love from one they put up with. You take a feature from a vague request to production: you ask the right questions about requirements, design it sensibly, ship it iteratively, and operate it afterward. You are comfortable in a fast-moving AI landscape and balance quality with pragmatism. You make the engineers around you better through thoughtful code review and by sharing what you learn. _______________________________________________________________________ RESPONSIBILITIES BUILDING AND OPERATING AI DEVELOPER TOOLS - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Integrate LLM providers, agent orchestration frameworks, and MCP servers into reliable tools, following the team's patterns and standards - Build systems that help Docker's engineers adopt AI-native development tools - Build integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Instrument your tools so the team can measure adoption, effectiveness, and developer satisfaction SELF-SERVICE PLATFORM - Build and improve platform capabilities, including deployment pipelines (ArgoCD/GitOps), observability integration (Grafana), security controls, and cost management, that help teams ship their own AI tools faster - Help reduce time-to-production for new products from weeks to days - Contribute to reliability, security, and performance standards for AI systems, including SLOs, monitoring, and incident response DESIGN AND DELIVERY - Take features and services from requirements to production. Ask about scale, users, and constraints before designing, and write down your assumptions - Write clear design documents for the work you own, and participate in design reviews for the team - Review code thoroughly and share what you learn with the rest of the team - Take part in the team's on-call rotation, and help improve alerts, runbooks, and tooling so the next incident is easier - Follow the AI-assisted engineering practices the team sets: use AI tools critically, validate their output, and stay accountable for what you ship COLLABORATION AND GROWTH - Work with the Senior Manager and the team's Principal and Staff engineers to understand priorities and shape your work - Partner with Infrastructure, Security, and Data teams on integrations and shared standards - Help newer engineers get up to speed on the team's tools, patterns, and practices - Keep up with emerging AI/LLM technologies and agent frameworks, and bring useful findings back to the team _______________________________________________________________________ QUALIFICATIONS REQUIRED - 6+ years of software engineering experience building and operating production systems - Hands-on experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Working knowledge of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Experience building and operating scalable backend services, distributed systems, or developer-facing platforms - Experience with cloud-native infrastructure, including Kubernetes, CI/CD pipelines, and observability systems - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience building developer tools, platform systems, or internal tools that other engineers rely on - Good product judgment: you weigh developer experience and technical trade-offs, and you ask clarifying questions before committing to a design - Clear written and spoken communication suited to a remote, async-first company - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Comfortable working autonomously in a distributed, remote-first team - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience with GitOps deployment patterns (ArgoCD) or Grafana-based observability - Familiarity with security and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Learn Docker's current AI and developer tooling landscape, the team's services, and the architecture decisions made so far - Meet your teammates, including the Principal and Staff engineers, the Senior Manager, and key stakeholders in product engineering - Ship a useful production change in your first weeks, using the team's AI-assisted engineering workflow - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Shadow on-call and learn the operational profile of the team's services FIRST 90 DAYS - Own a feature or service from design to production with measurable impact, such as part of an AI code review agent, a deployment diagnostic agent, or an on-call assistant - Write the design document for work you own and take part in team design reviews - Contribute to the self-service platform's deployment pipeline, observability integration, or security controls - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be a go-to engineer for one or more of the team's AI tools or platform components - Have shipped multiple production improvements that Docker engineers use every day, with adoption and effectiveness you can point to - Have helped teams outside AI Developer Tools build and run their own tools on the platform - Have taken on larger and more ambiguous work as your scope grows, and helped newer engineers do the same Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $160,900 – $260,700 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools. As a Staff Engineer you will own the technical design and delivery for two areas: - AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. - Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker. _______________________________________________________________________ WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team. _______________________________________________________________________ RESPONSIBILITIES TECHNICAL LEADERSHIP AND ARCHITECTURE - Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap - Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions - Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt - Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools - Design reliable, scalable infrastructure for hosting AI agents and developer tools - Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit - Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals SYSTEMS DESIGN AND IMPLEMENTATION - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days - Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization - Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management - Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling STRATEGIC IMPACT AND INNOVATION - Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build - Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction - Improve AI tool performance, cost efficiency, and developer experience through architectural improvements - Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them - Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards LEADERSHIP AND MENTORSHIP - Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices - Lead design reviews and raise the quality of design and code reviews across the team - Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on - Help the team turn good individual AI-assisted engineering practice into shared workflows and controls - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale - Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Track record of designing and building scalable distributed systems and developer-facing platforms - Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience designing developer tools, platform systems, or internal tools that other teams rely on - Track record of clarifying requirements and constraints with stakeholders before committing to a design - Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority - Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs - Clear written and spoken communication suited to a remote, async-first company - Track record of mentoring other experienced engineers - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience evolving an internal platform or tool into a widely adopted, production-grade service - Knowledge of security, compliance, and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date - Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Get hands-on with the team's services and ship a useful production change - Shadow on-call and learn the operational profile of the team's services - Work with the Senior Manager to agree on initial technical priorities FIRST 90 DAYS - Lead the technical framing and delivery plan for one significant problem, from requirements through to production - Document the architecture, technology choices, and integration patterns for that work, including ADRs - Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant) - Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management - Lead design reviews for your area of the roadmap and begin mentoring other engineers - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker - Deliver at least one material outcome that spans multiple teams or systems - Have multiple production AI tools demonstrating value across Docker's engineering organization - Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction - Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact - Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As Docker continues its rapid growth, we're seeking an inspiring and experienced Director of Partner Solution Engineering to lead a world-class team. Docker helps organizations solve complex challenges in modern software supply chains, security governance, and AI-driven development. This role offers the opportunity to shape how our strategic partners, including ISVs, CSPs, SIs, and VARs, adopt and deliver transformative technologies that make developers more productive and secure. As Director of Partner Solution Engineering, you will lead a high-performing technical organization responsible for driving partner enablement, joint go-to-market initiatives, and technical excellence across Docker's partner ecosystem. You will collaborate closely with Partner Sales, Technical Alliances, Product, and Engineering to develop scalable technical partnership strategies that help partners successfully integrate, sell, and deliver Docker's platform. Your focus will be on enabling your team to drive partner technical readiness, co-innovation, and mutual customer success while building repeatable models for partner engagement at scale. _______________________________________________________________________ KEY RESPONSIBILITIES LEADERSHIP & TEAM DEVELOPMENT - Lead, develop, and inspire a team of Partner Solution Engineers, ensuring professional growth and high performance across multiple partner segments (ISVs, CSPs, SIs, VARs). - Build and scale the Partner SE organization to support Docker's expanding partner ecosystem and geographic coverage. - Foster a culture of innovation, collaboration, and continuous learning focused on partner success and technical excellence. - Coach, mentor, and empower your team to engage effectively with diverse partner organizations and communicate complex technical concepts clearly. PARTNER ENABLEMENT & TECHNICAL STRATEGY - Establish repeatable processes and programs for partner technical enablement, including scalable learning paths, certifications, technical deep-dives, and integration workshops. - Design and deliver both 1:1 strategic enablement for key partners and 1-to-many programs that drive adoption across the broader partner ecosystem. - Create technical content, integration guides, architectural diagrams, reference architectures, and enablement videos tailored for partners. - Develop partner-specific technical sales plays, solution validation frameworks, and proof-of-value methodologies that highlight Docker's differentiated value. JOINT GO-TO-MARKET EXECUTION - Partner with the Partner Sales organization to drive joint account planning, co-selling opportunities, and "sell-with" and "sell-through" motions. - Guide partners through solution design, technical validation, and evaluation processes to achieve joint customer success and sales goals. - Support product positioning and technical validation during joint sales engagements, ensuring clarity on what's GA and ready for delivery. - Define and track metrics for partner technical readiness, engagement quality, and revenue impact. PRODUCT & ALLIANCE COLLABORATION - Collaborate with Product and Engineering teams to share Voice of the Partner, influencing roadmap priorities and co-building initiatives. - Guide beta/EAP program participation with strategic partners, gathering feedback on new features and integration requirements. - Work closely with the Technical Alliances team on roadmap alignment, technical integrations with CSPs and ISVs, and partner-driven feature requests. - Champion regional partner technical needs and priorities in internal planning discussions (FedGov, EMEA, APAC). CROSS-FUNCTIONAL LEADERSHIP - Collaborate with Field SEs to ensure alignment with market-specific requirements, share learnings, and avoid duplication of effort. - Partner with Marketing to support partner events, conferences, webinars, and demand generation programs. - Work with Sales leadership to define partner success metrics, performance standards, and technical excellence measures. - Represent Docker at partner events and conferences as a technical expert and evangelist. OPERATIONAL EXCELLENCE - Create an environment of continuous improvement focused on partner outcomes, operational excellence, and scalable processes. - Develop internal enablement programs that enhance partner SE capabilities and share best practices across teams. - Establish tools, systems, and workflows that enable efficient partner engagement and measurement. - Build strong feedback loops to iterate on enablement strategies based on data-driven insights and partner performance. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 8+ years of experience leading technical partner engineering, partner solutions, or pre-sales teams for distributed systems, developer platforms, or cloud infrastructure companies. - Proven success in guiding teams that support channel partnerships, strategic alliances, and joint go-to-market initiatives. - Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing partner-facing technical teams. - Deep understanding of partner ecosystems including ISVs, CSPs (AWS, Azure, GCP), Systems Integrators, and VARs. - Strong experience in software supply chain security, security governance, DevOps, DevSecOps, or developer productivity technologies. - Deep technical understanding of containerization, cloud-native architectures, CI/CD pipelines, and developer tools. - Demonstrated ability to build scalable partner enablement programs (technical learning paths, certifications, workshops). - Excellent communication and executive presentation skills, with the ability to build trust across technical and business audiences at both partner and customer organizations. - Strong strategic thinking with proven ability to influence cross-functional teams and drive complex initiatives. PREFERRED - Operational experience with Docker, Kubernetes, or similar container-based platforms. - Experience with application security principles and securing the software supply chain, including SBOMs, image scanning, and secure delivery pipelines. - Background in software development, scripting, or infrastructure-as-code. - Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development. - Familiarity with partner operations tools including Salesforce and enablement platforms like MindTickle. - Experience working in both direct and channel sales models, understanding the nuances of partner-led vs. partner-assisted sales. - Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). - Willingness to travel (~30% expected) to support key partner engagements and events. _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE 30 DAYS - Successfully onboard, gaining familiarity with Docker's platform, partner ecosystem, and partner go-to-market strategy. - Establish relationships with your team, Partner Sales, Technical Alliances, Field SE leadership, and key cross-functional partners. - Begin shadowing partner calls, reviewing existing enablement materials, and understanding current partner technical capabilities. - Learn tooling (Salesforce, Looker, Docker platform, PRM) and connect with internal stakeholders. 90 DAYS - Develop and align a 12-month strategic plan with Partner Sales, Technical Alliances, and Product leadership. - Begin executing key initiatives focused on improving partner technical readiness, enablement program quality, and joint sales effectiveness. - Lead enablement sessions for selected strategic partners and support joint-account planning activities. - Produce initial partner-facing technical content and establish your voice as a technical leader in the partner ecosystem. 1 YEAR - Scale and enable a high-impact Partner Solution Engineering organization that drives measurable partner success and revenue growth through the channel. - Own the technical strategy for one or more partner segments with documented processes, metrics, and success stories. - Become a trusted advisor across Partner Sales, Product, Engineering, and Technical Alliances by championing partner insights and technical excellence. - Demonstrate quantifiable improvements in partner technical closure rates, joint sales velocity, and partner satisfaction scores. - Build a reputation as a thought leader in the partner ecosystem, representing Docker effectively at partner events and conferences. _______________________________________________________________________ WHY JOIN DOCKER Docker is at the forefront of developer productivity and software supply chain security. As Director of Partner Solution Engineering, you'll have the opportunity to: - Shape the technical strategy for how Docker scales through its partner ecosystem - Build and lead a world-class team of Partner Solution Engineers - Work with industry-leading partners including major cloud providers, security vendors, and global system integrators - Influence product direction based on partner and customer insights - Make a measurable impact on Docker's growth through the channel - Collaborate with passionate, talented teams across Sales, Product, Engineering, and Alliances This is a high-impact leadership role for someone who thrives at the intersection of deep technical expertise, strategic partnership development, and team building. If you're excited about enabling partners to deliver exceptional outcomes for joint customers while building a best-in-class Partner SE organization, we'd love to hear from you. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada: CA$327.6K– CA$468K OTE United States: $226.1K – $323K OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted. Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering. This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products. You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes. _______________________________________________________________________ WHAT YOU'LL DO TECHNICAL VISION AND STRATEGY - Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms. - Define and sequence "trusted by default" architecture for 20M developers. - Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps. - Establish company-wide architectural principles and security standards. - Identify high-leverage platform investments that enhance security across all Docker products. - Proactively position architecture ahead of evolving supply chain threats and regulatory demands. BUILD SECURITY ARCHITECTURE Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images. - Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history. - Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines. - Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility. - Align with and help shape emerging supply chain security standards. - Ensure security controls remain fast and unobtrusive so developers keep them enabled. SDLC AND DEVELOPER WORKFLOW INTEGRATION - Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment - Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us - Define the developer experience for security tooling, where the secure path is the fast path and the default path - Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow - Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives TECHNICAL EXCELLENCE AND INFLUENCE - Work with leaders across engineering to drive strategy and execution - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement - Participate in executive-level discussions, providing architectural perspective on business decisions - Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability _______________________________________________________________________ WHAT YOU'LL BRING DOMAIN EXPERTISE - 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling - Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations - Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence - Practical knowledge of supply chain security frameworks and standards - Expertise in API design, service architecture, and scalable system integration - Proven record delivering large-scale distributed systems for millions of users and enterprise customers - Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure - Bachelor's degree in CS, Engineering, or equivalent practical experience STRATEGIC AND BUSINESS IMPACT - Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals - Experience converting business strategy into technical architectures and roadmaps - Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes - Experience leading build-vs-buy decisions for core platform components LEADERSHIP AND INFLUENCE - Ability to lead large, cross-company technical initiatives across multiple engineering teams - Experience partnering with VPs and executives to define and execute technical strategy - Proven ability to influence technical direction and build consensus without direct authority - Strong communication skills for presenting to executives and driving organization-wide alignment - Experience mentoring senior engineers and developing technical leaders ENTERPRISE CONTEXT - Experience building products that serve enterprise customers with complex security and compliance requirements - Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications - Understanding of how enterprise security teams evaluate, procure, and operate tooling PREFERRED - Scale experience at a security, developer tools, or infrastructure software company - Experience with containers (Docker, Kubernetes) or developer platforms - Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition - Proven ability to migrate legacy systems without disrupting business operations - Contributions to open-source security tools or supply chain security standards - Recognized technical leader via speaking, publishing, or open-source work - Advanced degree in CS, Engineering, or a related field _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE SECURITY POSTURE - Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration - Build-time threat classes are addressed architecturally rather than through detection after the fact - Developers keep security controls enabled because the controls are fast and unobtrusive BUSINESS ENABLEMENT - Security and governance capabilities directly unblock enterprise revenue - New product SKUs launch in weeks instead of months through the billing platform - Usage-based billing supports monetization of new security and AI product lines PLATFORM LEVERAGE - Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months - Shared security primitives replace fragmented per-product implementations - Platform systems achieve 99.9%+ uptime for business-critical workflows ORGANIZATIONAL IMPACT - Recognized across Docker as the definitive technical authority on build and supply chain security - Multiple Staff and Principal engineers developed who can own major domains - Docker's voice carries weight in the external supply chain security conversation Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

We are hiring a technical customer support person with an owner's mentality. You will own support for QuickMail and Mailflow, our deliverability add-on.

Location: England; Portugal; Spain; Italy; France; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We are seeking an experienced Sales Operations Manager to join our Revenue Operations team who are responsible for optimizing the success of Docker's Sales & GTM teams to accelerate our revenue growth. Your primary focus will be supporting our global Sales organisation, with a focus on EMEA and APAC. You will build and streamline sales processes and systems, design territories and segmentation models, support forecasting and pipeline inspection, manage quota models, and manage projects from conception to release. You will work alongside GTM leadership to define, build and document processes and overall sales strategy and planning, and partner with the dedicated Operations owners for BDR, SE, TAM, Renewals and Channel where your work overlaps with theirs. An ideal candidate is a start-up builder who has experience working with Sales teams and has worked closely with Salesforce, Gong, ZoomInfo, RingLead and LinkedIn Sales Navigator. This role reports to the Director of Sales Operations and is based in EMEA. IN THIS ROLE, YOU WILL - Support the global Sales leadership team, with a focus on EMEA and APAC, in running their business - Design and maintain territory and segmentation models, and document account engagement models, with a focus on EMEA and APAC - Support forecasting processes and pipeline inspection, working with Sales leadership to ensure good forecast hygiene and accuracy in Gong - Help manage GTM quota and compensation models - Assist in the fiscal year planning cycle - Partner with the dedicated Operations owners for BDR, SE, TAM, Renewals and Channel to ensure aligned processes, quotas and territories across teams - Manage and prioritise implementation of key projects including scoping of requirements, writing business requirement documents, collaborating with cross functional teams, and working alongside the business systems team to build, test and roll out new processes - Manage and maintain the sales technology stack, ensuring data integrity and system efficiency, and owning vendor relationships - Optimize the sales process and ensure a smooth deal flow from lead generation through to deal closure and repeat renewal - Identify and implement continuous process improvements to enhance productivity and performance - Analyse data to identify trends and areas of opportunity, and provide insights and recommendations to leadership - Cultivate strong relationships with key stakeholders across various GTM departments - Contribute to efforts around data quality, integrity, standardisation, and controls that ensure accurate reporting and forecasting _______________________________________________________________________ REQUIREMENTS - 4+ years of experience in Sales Operations - Experience working for a high growth software/SaaS company - Prior experience in territory and segmentation design, quota modelling and fiscal year planning - Prior experience in forecasting and pipeline management - Knowledgeable in managing projects including writing project plans, business requirement documents, business summaries and user acceptance testing - Track record of defining operational processes and collaborating with technology teams for successful implementation of projects - Exceptional communication and interpersonal skills - Technically savvy with Google Suite, Salesforce, Gong, ZoomInfo, RingLead and LinkedIn Sales Nav - Ability to think strategically and translate business needs into actionable plans within a fast paced environment - Comfortable and familiar with cross-functional collaboration - Able to work autonomously, with a constant focus on building for the future - Energy, enthusiasm, and love of building Additional attributes - Experience in one or more of BDR, Renewals, TAM, SE, SA, Customer Experience, Channel or Provisioning operations - Strong analytical skills with experience in data analysis and reporting tools - Experience in building AI agents - Comfortable with new technologies and ability to communicate with those who are tech-savvy _______________________________________________________________________ WHAT TO EXPECT IN THE FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program - You will learn how to navigate through award-winning sales tools such as Salesforce, Gong, ZoomInfo, RingLead, LinkedIn Sales Navigator, and Docker - Identify areas of improvement in our systems and processes that will assist the Sales team to be more successful - Review existing processes and metrics to identify areas of improvement - Begin building strong cross functional relationships WHAT TO EXPECT IN THE FIRST 60 DAYS - Begin taking on projects and working with the relevant cross functional teams to scope and build - Take ownership of tools within the tech stack and start scoping refinements and improvements - Build documentation to support new and existing processes - Start implementing improvements to assist with data integrity and accuracy WHAT TO EXPECT IN THE FIRST 90 DAYS - Assist in scoping future quarter priority projects - Have full ownership of various key projects related to the Sales & GTM org and the supporting systems - Build scalable and repeatable processes to assist the Sales & GTM org Visa sponsorship: Not available for this role. _______________________________________________________________________   Compensation & Equity Europe: €100,000 – €124,000 base England: £85,000 – £105,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United Kingdom Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.   You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________   WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.   OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.   GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________   QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.   Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________   WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.   What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.   What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change.   What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.   Visa sponsorship: Not available for this role.   ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Spain Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries. We’re looking for an experienced Senior Amazon Account Manager to independently own the performance, growth, and account health of multiple Amazon brands. This is a hands-on senior role for someone who can immediately take ownership of Amazon PPC strategy, account health/violations, and client communication without requiring training or supervision. What You’ll Do Independently develop, manage, and scale Amazon PPC across Sponsored Products, Sponsored Brands, and Sponsored Display. Own budgets, bids, keywords, search terms, placements, testing, and ACOS/TACOS optimization. Manage campaigns at scale using Amazon bulk files and bulk sheets. Diagnose and resolve account health issues, policy violations, listing suppressions, variation issues, and Seller Central cases. Manage Brand Registry, infringement reports, brand protection, and escalations. Conduct keyword, competitor, and marketplace research using Data Dive, Jungle Scout, or similar tools. Analyze performance and turn data into clear growth and optimization strategies. Manage catalog health, listing optimization, A+ Content, Brand Stores, and Amazon creative requirements. Independently lead recurring client calls, present results and strategy, establish priorities, and manage expectations. Manage multiple brands simultaneously and take full ownership when performance or marketplace issues arise. Requirements Strong experience independently managing multiple Amazon brands/accounts. Advanced Amazon PPC expertise—you must be able to develop and execute strategy without training. Proven experience managing meaningful Amazon ad budgets and delivering measurable results. Hands-on experience resolving Amazon violations, account health issues, and Seller Central cases. Proven experience independently leading client calls and communicating strategy to founders or senior stakeholders. Previous agency or multi-brand portfolio experience. Experience with supplements, health, wellness, food & beverage, or similar consumer brands. Experience coordinating Amazon strategy with DTC/e-commerce paid media. Strong knowledge of catalog management, listing optimization, Brand Registry, A+ Content, and Brand Stores. Proficiency with Amazon bulk files and tools such as Data Dive, Jungle Scout, or similar platforms. Excellent English communication, analytical, and problem-solving skills. Ability to work independently with minimal oversight. Important: This is not a training or support-level position. Candidates must already be comfortable developing PPC strategy, handling Amazon violations/account health issues, and leading client calls independently. Benefits Benefits Competitive salary (USD) Work From Home Flexible hours

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. This role is 100% remote and open to US-based candidates at this time. YOUR IMPACT Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion. As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey. This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively. This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout. ABOUT THE ROLE - You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement. - You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration. - You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes. - You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process. - You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively. - You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way. - You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best. ABOUT YOU - You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range. - You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment. - You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business. - You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice. - You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience. - You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting. - You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision. Who you’ll work with - Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO - Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO - Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/ COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Palo Alto, CA or Seattle, WA ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As agents take on bigger jobs, the infrastructure around them matters more. Docker's answer is to give every agent a strong boundary, make its environment and authority reproducible, and let the work run where it makes sense, from a developer's laptop to the cloud. The Docker AI Substrate team brings that foundation to the enterprise: the largest companies in the world, running agents at scale, with the security, reliability, and control they expect from any critical system. We are a small, senior team at the start of that work. As a Staff Software Engineer here, you will shape the architecture, build the core systems, and run what you build. Locations: Seattle, WA or Palo Alto, CA. _______________________________________________________________________ RESPONSIBILITIES - Design and build the systems that deploy, release, and operate Docker's agentic platform for enterprise customers, in Go and on Kubernetes. - Make the platform run consistently across cloud providers and environments, with the security, identity, and network boundaries enterprises require. - Own the release and supply chain path so every deployment is reproducible, verifiable, and trusted. - Run what you build: production ownership, on-call, SLOs, incident response, and the operational tooling that keeps it boring. - Set technical direction with the team's architect and engineering leadership, and work with partner teams across runtime, developer experience, identity, and observability. - Raise the bar through design review, testing discipline, and mentorship as the team grows. _______________________________________________________________________ QUALIFICATIONS REQUIRED - You have built and operated a cloud control and management plane. Software that provisions, upgrades, and watches infrastructure for many tenants or environments, in production, with a pager. Experience at a cloud provider, a managed-service vendor, or a platform team that stamps out environments. - Kubernetes beyond deployment. You have written controllers or operators, understand reconciliation and CRDs, and know why declarative beats imperative at fleet scale. - Deep in at least one major cloud. Hands-on with compute, networking, identity, and managed services, and able to pick up a second cloud fast. - Production ownership. On-call, incident response, SLOs, post-mortems. You run what you build. - Distributed systems design. Fault tolerance, consistency, observability, idempotent reconciliation. - Go. Professional proficiency. Docker's backend and all of this team's code is Go. - 10+ years of professional software engineering in infrastructure, platform, or cloud services, with the judgment to set direction for others. STRONGLY PREFERRED - Kubernetes resource orchestration and cloud controllers, such as KRO. - Release engineering and software supply chain: OCI registries, digests, license compliance. - Private connectivity between cloud accounts: PrivateLink, VPC peering, service endpoints, egress policy. - OpenTelemetry pipelines with multiple destinations. - Building managed services. - Firecracker, microVMs, or other isolated execution environments for untrusted code. - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept design through delivery, adoption, and operation. You will help shape how developers and AI agents use fast, secure, isolated environments across local and cloud workflows. You will work closely with developers inside and outside of Docker, our customers, and our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grow, you will help foster teams eager to continuously build, measure, and learn. To thrive in this role, you will need experience working with developers, deep technical fluency in systems and developer infrastructure, and prior experience as a software engineer. You will need to understand containers, sandboxes/microVMs, virtualization technologies, hypervisors, the software development lifecycle, and how untrusted or agent-generated code can be safely executed and orchestrated. You will need a relentless drive to try new things and an eye for detail. Your long-term success will depend on your ability to own the product roadmap, earn the trust of the developer community, and scale reliable services. Most importantly, you will need to be comfortable taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. _______________________________________________________________________ RESPONSIBILITIES - You own Docker Sandboxes, its long-term vision, roadmap, revenue, adoption, and results. - You believe in and can succinctly articulate our customers, their workflows, and their pain points. You empathize with the world they live in and the security, performance, compatibility, and cost constraints they work through. - You will engage deeply with developers building AI agents, coding environments, CI and testing systems, and other workloads that require secure, isolated execution, finding solutions for today while optimizing for tomorrow's vision. - You enjoy building infrastructure products that are easy to adopt and use. You will turn complex tradeoffs across isolation, startup time, performance, density, networking, storage, and cost into simple product experiences. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope in concert with engineering, design, security, operations, and go-to-market teams. - You are a fan of iterative development, working with customers and cross-functional teams to hypothesize, measure adoption and impact, learn from releases, and continually improve the roadmap. _______________________________________________________________________ QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have prior professional experience as a software engineer, ideally in systems, infrastructure, platform engineering, developer tools, or cloud. - You have strong technical familiarity with sandboxes/microVMs, containers, virtualization technologies, and hypervisors, including the isolation and security boundaries each provides. - You understand the building blocks of modern developer infrastructure, including Linux, container runtimes, orchestration, networking, storage, APIs, and cloud services. - You have experience designing, building, or operating systems that execute customer-provided, untrusted, or agent-generated code at scale. - You are comfortable interacting with a command-line interface and discussing APIs, SDKs, and technical architecture with engineers and developers. - You have experience building B2B or SaaS products, or a background in public cloud and developer infrastructure. - You understand software supply chain and software security concerns, including multi-tenant isolation, identity, secrets management, observability, and reliability. - You can break down complex technical problems into small, releasable, user-valuable features. - You can explain complex ideas simply and communicate effectively in writing, verbally, and visually across diverse stakeholders. - You can analyze qualitative and quantitative data to inform decisions, define success metrics, and prioritize investments. - You have a collaborative approach, experience running products from greenfield to scale, and the ability to work with fast-moving, distributed, cross-functional teams. You are a doer as well as a strategist; we are small and need all hands on deck. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker: our vision, mission, and values. - Understand the Docker Sandboxes team's mission, product strategy, and technical architecture. - Meet the team along with peers across the business unit and company. - Work closely with designers, researchers, engineers, security partners, and customers to understand user needs and current pain points. - Work with your manager and team to review and create quarterly goals. - Understand the product roadmap, key technical and business tradeoffs, and the data available to make data-driven decisions. FIRST 90 DAYS - Understand the company's and business unit's product vision and how Docker Sandboxes contributes to it. - Provide clarity on product vision, target users, priority use cases, and how the team contributes to the overall success of Docker. - Develop a deep understanding of our developers and customers, how they use isolated environments, and why they choose Docker. - Shape the team roadmap and product strategy in close collaboration with design, engineering, security, and go-to-market peers. - Lead the definition of team OKRs and success metrics for the quarter, and provide clear progress reports. ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams that make secure, isolated execution simple and valuable for developers and AI agents. - Drive the long-term direction of Docker Sandboxes, including improvements to adoption, ecosystem integration, reliability, scale, unit economics, and ARR. Visa sponsorship: Not available for this role. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada CA$255,500 - CA$365,000 base United States: $280,000 – $300,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We're building AI-native development practices into how this team works at a foundational level. That means infrastructure design needs to account for a new kind of collaborator: AI agents that generate, deploy, and operate software. The Staff Infrastructure Engineer on this team will keep systems running, define what safe, observable, AI-assisted infrastructure operations look like in practice, and set the standard for how the broader engineering organization follows. _______________________________________________________________________ WHAT YOU'LL WORK ON The Billing Platform Engineering team owns the systems that make Docker's commercial model real. You'll work on problems like: - How do we design infrastructure that makes AI-generated deployments safe to ship and easy to roll back? - How do we instrument billing systems so that failures — billing miscalculations, entitlement gaps, payment errors — are detected immediately and unambiguously? - How do we build infrastructure that scales with usage-based billing workloads without manual intervention? - How do we make the developer experience on this team faster and more reliable — local environments, CI/CD pipelines, deployment tooling? _______________________________________________________________________ RESPONSIBILITIES - Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability - Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team - Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability - Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation - Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written - Identify systemic risks and drive improvements that span team or organizational boundaries - Lead incident response for billing system issues. This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. - Mentor engineers across the team; your technical judgment should raise the floor for everyone. _______________________________________________________________________ QUALIFICATIONS - 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale - Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents - Expert-level Terraform; you've designed reusable module patterns and set standards others follow - Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them - Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership - Kubernetes at an operational and architectural level - A track record of identifying systemic risks and driving improvements that span team or organizational boundaries - Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement - Strong written English; at Staff level, written communication is how you scale your influence across teams - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience WHAT SETS YOU APART You don't wait for problems to be handed to you — you find them, frame them, and drive the solution. You've operated at a scope where your decisions affected multiple teams or systems, and you know how to build consensus and move work forward without direct authority. You've thought seriously about what infrastructure needs to look like when AI agents are generating and shipping code — safe deployment patterns, strong observability, clean rollback — and you want to help define that standard here. Experience with billing, payments, or financial systems infrastructure is a meaningful plus. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS You will ship code in your first week. We run an agent-first development workflow — infrastructure changes start with a plan, specifications are written before generation, and every change is reviewed before it merges — and onboarding is no exception. You will get hands-on with the infrastructure supporting Billing Platform services early, shadow on-call, and build a clear picture of the system before you start making bigger changes. By the end of 30 days you will have shipped real work and know where the most important problems are. FIRST 90 DAYS You will have taken ownership of one or more infrastructure components and delivered an improvement from design to production with measurable impact. You will be an active participant in deployment and reliability discussions, bringing infrastructure constraints and operational requirements into the conversation early — before code is written. You will be a full participant in the on-call rotation and have begun shaping the team's technical direction. ONE YEAR OUTLOOK You will be the team's trusted authority on billing infrastructure. You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. You will have helped define what AI-agent-assisted infrastructure operations look like done right, and that standard will be visible beyond this team. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE