Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
As a Manager of Solutions Engineering for the NEMEA region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and rollout of Grafana products through professional services, support, training and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What you'll be Doing:
Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a servant based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term
Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company within EMEA.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc.
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
Find and drive enablement and sell with/through channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s.
What Makes you a Great Fit:
Some experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc.
Proven success working in a fast-paced, high growth startup environment that is remote-first
Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors.
Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
Direct experience selling monitoring/data/visualisation products.
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
English fluency required, and a second European language is preferred
Located in the Netherlands
In the Netherlands, the OTE compensation range for this role is EUR 145,000 - EUR 172,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our
careers page.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems is an international technology company and Europe’s largest manufacturer of security systems. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries.
The company provides comprehensive solutions for protecting residential and commercial properties of all sizes. Today, the Ajax product portfolio comprises 280 devices covering intrusion protection, video surveillance, fire safety, as well as comfort and automation.
Every year, we continue to achieve multiple-fold growth, both in the size of our team and in the number of users worldwide.
About the role
Clear and comprehensive documentation is not just an add-on to a product. It’s the key to how quickly partners and users can deploy the Ajax system — and how confidently they can take advantage of all its features. This is exactly the kind of documentation you’ll be creating with us.
What awaits you:
Working with devices ranging from motion detectors to advanced fire safety systems.
Writing both dry technical specifications and in-depth articles about AI principles in cameras.
Daily collaboration with R&D, PROD, marketing, product managers, and web developers.
Preparing documents together with the certification team to meet international standards and bring products to new markets.
Becoming a “translator” of complex technical language into clear, user-friendly content.
Responsibilities:
Write technical specifications and align them with R&D.
Create web instructions that make complex features easy to understand for users.
Prepare supplementary materials and recommendations for convenient product use.
Support marketing projects from the technical side and grow your own expertise.
This role is for you if:
You take pleasure in precision: details are not a burden but a tool.
You believe complex things can be explained simply and elegantly.
You feel comfortable in a dynamic environment where change is the norm.
You have experience working with technical texts.
You are proficient in Ukrainian and English (B2–C1).
What we offer:
In return for your dedication and contributions, we offer:
Working in dynamically growing multinational and multicultural Group.
Ability to add value to the business by applying your knowledge and skills.
Ajax security system kit (you will be a part of the beta-testing program and will be able to test new devices and features before official release).
Full-time working schedule.
Medical insurance.
Ajax Systems is a Ukrainian success story — a place of incredible strength and energy.
Workplace: none
About us
At
Praktika.ai
, we're on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We've done this by building a fully automated language tutoring experience powered by generative AI avatars.
After raising $30 million in Series A funding, we're growing and looking for a Creative Strategist to join us. We're a small, global team pushing the boundaries of what's possible in language learning. We like independent self-starters who work well in a team and on their own, and who enjoy the pace of an early-stage startup.
About the role
You'll join our creative team, reporting directly to our Creative Manager. This is a strategist and producer role. You'll own our paid creative from first idea to live test: what we make, how good it is, and making sure every piece gets shipped and tested. You'll run all production across UGC, AI video and statics, and work closely with UA and media buyers to learn from the results.
This is a performance role first, not a design role. You'll be judged on what the creative does in-market, not on how it looks. You don't need to be a media buyer, but you do need to understand UA well enough to make creative decisions from the numbers.
What you'll do
Ideas and strategy
Own the creative ideas behind our paid campaigns across web, web-to-app and app (iOS and Android) on Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat
Turn performance data, competitor ads and audience research into the next round of concepts
Test hooks, angles and formats, each with a clear hypothesis, and feed the results back into briefs
Production and quality
Own all creative production: UGC, AI video and statics
Write briefs for designers and UGC creators that spell out the angle, audience, references, models, tools and specs, so nobody has to come back with questions
Specify the right AI model for each shot. Different models win at different things, and you'll know which one to call for.
Hold the quality bar and keep the brand consistent across everything that ships
Full cycle, brief to test
Take every creative from brief through production to a live test
Work with UA and media buyers on test structure and on what to scale or kill
Read the results across the full funnel (hook rate, hold rate, CTR, CPM, CVR, CPA, ROAS) and know which metric is misleading you on a given creative
Making it faster
Build automated processes, prompt libraries, templates and batch pipelines that increase output and cut repetitive work
Keep up with new models and bring the good ones into the workflow
Document the processes so the team can run them
What we're looking for
2+ years in creative strategy for paid acquisition, ideally as a creative manager, creative lead or creative strategist working alongside a performance or UA team
Strong creative judgement: you come up with the ideas and hold a high quality bar
You've owned creative production end to end, including directing designers, editors and UGC creators
You've owned creative against a CPA or ROAS target and can walk us through specific numbers
Solid UA knowledge: account structure, testing frameworks, learning phase, creative fatigue, how the algorithm allocates spend, and why a creative with great upper-funnel metrics can still be the worst in the account
You understand how channels differ: web vs web-to-app vs app install, iOS vs Android, and Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat. You know why the same creative can win on one and lose on another, and how ATT and iOS attribution change what you can read from the numbers.
Comfortable in Meta Ads Manager and TikTok Ads Manager
AI-native. You know the current video, image and voice models and what each is good at:
Video: Veo, Kling, Seedance, Sora, Runway, Wan and Hailuo
Image: Nano Banana, Midjourney and Flux
Voice: ElevenLabs
You can explain why you'd pick one over another for lip-sync, character consistency, product close-ups, motion or cost per second.
Hands-on with agentic AI tools like Claude, Codex, Cursor or Antigravity. You use them to build automations and small scripts, not just to chat.
A portfolio of ad work you briefed or directed at volume, with results attached. When you apply, include at least two ads with the platform, spend, hook rate, CTR and CPA for each. We won't review applications without numbers.
It would be great if you have
Scripting or automation experience (APIs, batch pipelines, no-code tools)
Experience at a subscription app or in edtech
A film or production background
Why join Praktika
We expect dedication and hard work, and we reward it. Our compensation reflects the effort and results you bring.
Top-tier salary
Equity that grows with your impact through stock options
26 days' holiday plus bank holidays (34 days a year)
Yearly offsites (recent ones were in Istanbul and Morocco)
Health and wellness benefits through SafetyWing
A full AI toolkit, including Claude, Cursor and Codex
An annual learning budget of up to $1,000
Interview process
Application review (with the numbers above)
Intro call with our Talent team
Portfolio deep dive with our Creative Manager
Practical task
Final interview with our CEO
We'll give you feedback throughout the process.
Location: Mexico
Workplace: remote
About the Role
We're looking for an Automation Specialist to join our Movie and TV Metadata team — a unique, blended role for someone who wants to combine hands-on content work with the chance to build real AI and automation solutions. You'll start by working as a fully contributing project specialist, gaining first-hand knowledge of our workflows, and then progressively apply your technical skills to streamline and automate them.
This is an exciting opportunity for those with a passion for movies, TV shows, and the film industry, who are also keen to apply their automation and AI skillsets to help streamline and improve operations — working closely with Project Managers and program leadership every step of the way.
Project Details
Job Title: Automation Specialist-1
Working Hours: 10:00-18:30 CDT (40 hours/ week)* Tuesday to Saturday or Sunday to Thursday shift
Duration: Contract -indefinite .
Salary/Compensation: 480,000 MXN/ yearly
Location: Mexico (Remote)
Responsibilities
Get hands-on with the Movie & TV Metadata project
Perform quality assurance on movie and TV metadata by accurately following testing instructions and test cases.
Ensure content review and curation adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.
Complete assigned tasks to a high standard and on time, including repetitive work.
Prioritise tasks and issues quickly and effectively, especially as requirements shift.
Find opportunities to improve how we work
Analyse workflow data and operational performance to identify inefficiencies, bottlenecks, and automation opportunities.
Document opportunities, build a prioritised backlog, and translate your findings into clear, actionable recommendations for Project Managers and leadership.
Track the impact of the solutions you build and iterate based on feedback and performance data.
Design and build automation & AI tools
Design, develop, and deploy automation and AI-assisted tools using approved platforms, under the guidance of your Project Manager.
Use scripting or programming skills (Python, JavaScript, or equivalent) to build robust, maintainable solutions starting with proofs of concept and building toward a steady cadence of delivery.
Create clear documentation and share knowledge with the wider team to support adoption of what you build.
Keep an eye on emerging AI and automation tooling and bring good ideas back to the team.
What We're Looking For
Education
No minimum degree requirement. Relevant technical certifications or demonstrable equivalent experience will be considered.
Required
Passion for and knowledge of the film and TV industry.
Proven analytical capability — you can examine a complex workflow, identify the root cause of a problem, and design a structured solution independently.
Proficiency in at least one scripting or programming language (Python, JavaScript, or equivalent).
Advanced spreadsheet skills, including macros, formulas, and data models.
Strong written and verbal communication in English (native or business-level), with the ability to explain technical ideas to non-technical audiences and navigate ambiguity with sound judgement.
Highly organised and self-directed, able to stay motivated and deliver consistent results — even on repetitive tasks — in a high-volume, fast-paced, evolving environment.
Nice to Have
Practical experience with automation tools, scripting, or AI-assisted workflows in a professional or project setting.
Background in data operations, content review, localisation, or a related field.
Familiarity with automation platforms and AI tooling; experience with prompt engineering.
Proficiency in one or more additional languages at a business level.
No specific degree or minimum years of experience required — we care about what you can demonstrate.
Good to Know
This is a stationary, computer-based role requiring extended periods at a screen.
You'll be working in a high-volume, evolving environment where priorities may shift.
As part of standard project workflows, this role may involve exposure to content that could be considered sensitive (e.g. related to health, adult themes, violence, or other mature topics).
Work Environment Requirements
Comfortable maintaining focus in a stationary role with extended computer use.
Willingness to work in a high-volume, evolving environment where priorities may shift.
This role may involve exposure to content that could be considered sensitive (e.g. content related to health,adult themes, violence, or other mature topics) as part of standard project workflows.
Location: Worldwide
Workplace: hybrid
Watch Specialist
Reports to: Shop Manager
Job Description:
· Promotes a variety of watches and timepieces to guests.
· Provides advice to guests relating to the onboard watch product range.
· Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills.
· Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
· Informs guests of special offers, new products and promotions.
· Assist guests to find the goods and products they are looking for.
· Handles guests’ complaints and queries.
· Processes payments.
· Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
· Conduct cycle counts, SKU checks and inventory preparation.
· Monitors stock levels and properly replenishes in a timely manner.
· Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”.
· Assists with stock control and inventory management, including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
· Reports discrepancies and problems to the supervisor.
· Keeps the store tidy and clean, this includes hovering and mopping.
· Keeps up to date with special promotions and putting up displays.
· Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
· Prepares to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· At least 2 years’ experience in the Watch Specialist position in a fast pace retail environment.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
6 Months on/ 2 Months off
Location: Worldwide
Workplace: hybrid
Sales Associate
Reports to: Shop Manager
Job Description:
· Creates memorable moments for guests through delivering unrivalled service, demonstrating a high level of product knowledge to effectively promote and sell products.
· Works under the direction of the Shop Manager to ensure that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
· Informs guests of special offers, new products and promotions.
· Assist guests to find the goods and products they are looking for.
· Handles guests’ complaints and queries.
· Processes payments.
· Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
· Conduct cycle counts, SKU checks and inventory preparation.
· Monitors stock levels and properly replenishes in a timely manner.
· Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods).
· Assists with stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
· Reports discrepancies and problems to the supervisor.
· Keeps the store tidy and clean, this includes hovering and mopping.
· Keeps up to date with special promotions and putting up displays.
· Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
· Prepares to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· At least 2 years’ experience in a fast pace retail environment.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of Contract:
6 Months on / 2 Months off
Location: Worldwide
Workplace: hybrid
Shop Manager
Reports to : Shipboard Operations Manager
Job description:
· Leads, coaches, and mentors shop staff with the support of Shop Assistant Manager, while ensuring regular presence on the shop floor.
· Analyzes and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales and recommends execution of strategy for improvement to corporate office.
· Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards.
· Ensures the shops are hitting sales targets and meeting performance expectations.
· Prepares promotional planner and event schedule to drive product sales and guest traffic, in partnership with corporate marketing team and Cruise Director to identify cross promotional opportunities and to promote scheduled shop promotions.
· Develops strong relationships with ship’s leadership team, other shipboard vendors and cruise partner staff to execute events and drive guest traffic to store.
· Provides guidance and coaching to shop staff about their performance, on a regular basis, including evaluating performance and taking disciplinary action in accordance with Heinemann standards by partnering closely with corporate HR.
· Trains shop staff on Heinemann’s standards, product knowledge, selling techniques, asset protection and guest service.
· Responsibility for oversight of the receiving process in compliance with Heinemann process, and managing inventory emphasis on asset protection, counts and stock control through the Assistant Manager
· and Inventory Specialist.
· Maintains inventory oversight, tracking of the inventory balances, and leading discrepancy investigation process.
· Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
· Handles guests’ complaints and queries.
· Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· At least 2 years’ shipboard retail experience in the Shop Manager position, or 4 years’ experience as a shipboard Assistant Shop Manager, required.
· Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills.
· Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff.
· Ability to analyze sales figures and trends and recommend strategy based on analysis.
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· Strong customer service, communication and negotiation skills.
· Knowledge of products
· Knowledge of inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
4 Months on / 2 Months off
Location: Seattle, WA
Workplace: onsite
Overview
Get Paid to Help Shape the Future of Technology
We are building a community of participants for upcoming in-person data collection projects in Seattle. These projects help improve the next generation of smart devices and technology and we are looking for everyday people to take part.
No experience is required. No special skills are needed. Simply attend your scheduled session, follow a few simple instructions, and get paid for your time.
What You'll Do
Participants take part in short, moderated sessions involving simple, everyday activities such as walking, sitting, or moving through a space while smart devices record the session. A friendly moderator guides you through every step. A trained moderator will guide you through the entire process.
Project Details
Job Type: Freelance/Independent Contract
Time Commitment:Approximately 1 hour
Location: Seattle Metro Area (On-site)
Project Type: Short-term, paid, in-person research sessions
Who Can Apply?
We welcome people of all ages and backgrounds from across the Seattle region.
To participate, you should:
Adults and minors are eligible (participants under 18 require parent/guardian consent)
Be comfortable following simple instructions in English (non-native English speakers are welcome).
Feel free to register with friends or family, you are welcome to participate together.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience.
Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction.
What You’ll Be Doing
Deliver Exceptional Client Support:
Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions.
Coordinate Client Services:
Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up.
Ensure Service Excellence:
Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism.
Manage Client Operations:
Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
Identify and Escalate Issues:
Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
Maintain Compliance & Data Security:
Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies.
What We Look For In You
Education & Language:
Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders.
Relevant Experience:
At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred.
Client-Centric Mindset:
Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail.
Problem Solving & Judgment:
Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality.
Flexibility:
Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements.
Perks & Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Toronto, Canada
Bradken is a leading global manufacturer of engineered wear products and resource sector solutions. Our products operate in some of the world's most demanding mining environments, helping customers improve reliability, productivity and asset performance.
We are seeking a
Design Engineer
to join our Fixed Plant Engineering team in Toronto, Ontario. This role will support the design, development, customization and continuous improvement of mining equipment and wear products used across North American mining operations.
About the Role
Reporting to the Engineering Manager, you will contribute to the design and development of Fixed Plant products including wear liner packages, chutes, hoppers, transfer points and related mining equipment. You will work closely with engineering, manufacturing, sales and operations teams to deliver practical engineering solutions from concept through to manufacture and field implementation.
Key Responsibilities
Create and maintain 3D models, detailed engineering drawings and technical documentation.
Design and modify wear products and Fixed Plant equipment for mining applications.
Perform reverse engineering activities using field measurements and 3D scan data.
Conduct engineering analysis and design validation using appropriate simulation tools.
Support product development, product improvement and customer-specific engineering projects.
Participate in mine site visits and equipment inspections to gather field information and validate designs.
Maintain engineering records, Bills of Materials and design changes within Product Lifecycle Management (PLM) systems.
Work collaboratively with Manufacturing, Supply Chain, Sales and Customer Support teams to ensure manufacturability and product performance.
Support continuous improvement, quality and safety initiatives across engineering activities.
Required Qualifications
To be considered for this position, applicants must demonstrate:
Bachelor's Degree in Mechanical Engineering or equivalent.
Minimum two years of experience in mechanical design, product development, reliability engineering or related engineering disciplines.
Experience designing manufactured products within mining, heavy industrial, materials handling, construction equipment or similar industries.
Demonstrated proficiency using
Siemens NX
for 3D modelling and engineering drafting.
Experience working with
Product Lifecycle Management (PLM) systems
, preferably Siemens Teamcenter.
Experience performing reverse engineering activities using site measurements and/or 3D scan data.
Experience preparing manufacturing drawings, Bills of Materials and engineering change documentation.
Strong understanding of engineering drawing standards and manufacturing processes.
Valid driver's licence and ability to travel to customer and manufacturing sites within North America.
Preferred Qualifications
Preference will be given to applicants with experience in one or more of the following:
Fixed Plant mining equipment.
Chute, hopper, conveyor or wear liner design.
3D scanning technologies and point-cloud processing.
FARO laser scanning equipment.
Polyworks, Geomagic or similar scan-processing platforms.
ANSYS or equivalent engineering analysis software.
Surface mining operations and maintenance environments.
ISO 9001 quality management systems.
Spanish language capability.
French language capability.
Additional Information
This role is primarily office-based at our location in
90 Richmond St E Suite 400, Toronto, Ontario M5C 1P1 Canada,
with periodic travel to mine sites and manufacturing facilities. Travel is expected to be approximately 10-20% of working time.
Applicants should clearly identify their experience with:
Siemens NX
Teamcenter PLM
3D scanning technologies
Reverse engineering activities
Mining or heavy industrial equipment design
Applications that do not demonstrate the required qualifications and experience may not be progressed.
Applications must be submitted online using the application process provided within the advertisement. Applicants experiencing technical difficulties with the online application process may contact
atremblay@bradken.com
for assistance. Applications submitted directly by email will not be considered.
What We Offer
Competitive salary and annual incentive opportunities
Salary: CAD $80,000 – $90,000 + Benefits
Extended health, dental and vision coverage
RRSP program
Paid time off
Global career development opportunities
A collaborative engineering environment supporting products used across major mining operations worldwide
Applications will be reviewed as they are received.
This role includes a salary range in accordance with Ontario pay transparency legislation.
Salary range
$80,000
—
$90,000 CAD
Location: Cairo, Egypt; Amman, Jordan; India; Istanbul, Turkey; Lebanon; Casablanca, Morocco
Job Summary
We are seeking a
Boomi Technical Consultant
to design, develop, implement, and support integration solutions using the
Boomi Integration Platform (iPaaS)
. The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.
Key Responsibilities
Design, develop, and implement integration solutions using
Boomi AtomSphere
.
Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.
Develop APIs and web services using REST and SOAP.
Configure connectors, processes, mappings, profiles, and business rules.
Perform data transformation, validation, and error handling.
Deploy, monitor, and troubleshoot Boomi integrations.
Configure and manage Boomi Atoms, Molecules, and Atom Clouds.
Collaborate with functional consultants and business users to gather requirements.
Support API management and integration best practices.
Optimize integration performance and ensure system reliability.
Prepare technical documentation and deployment guides.
Provide production support and resolve integration issues.
Participate in testing, UAT, and go-live activities.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of hands-on experience with
Boomi AtomSphere
.
Experience developing enterprise integration solutions.
Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.
Experience with SQL and relational databases.
Experience integrating cloud and on-premises applications.
Knowledge of data mapping and transformation techniques.
Strong troubleshooting and debugging skills.
Excellent communication and problem-solving skills.
Preferred Qualifications
Boomi Professional Developer or Professional Architect Certification.
Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.
Knowledge of API Management and EDI integrations.
Experience with CI/CD pipelines and Git.
Familiarity with AWS, Azure, or GCP.
Knowledge of scripting languages such as JavaScript or Groovy.
Experience working in Agile environments.
Soft Skills
Soft Skills
Strong analytical and problem-solving abilities.
Excellent communication and stakeholder management.
Ability to manage multiple projects simultaneously.
Customer-focused mindset.
Strong documentation and organizational skills.
Ability to work independently and as part of a team.
Location: Indonesia; Malaysia; Thailand; China
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
What are we looking for?
We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally.
This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes.
If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you.
Working Setup
Work Days: Monday–Friday
Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams.
What will you be doing on a daily basis?
As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy:
Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines.
Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels.
Perform screening interviews to assess candidates’ experience, motivation, and cultural fit.
Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process.
Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends.
Provide insights on candidate landscape, compensation trends, and market availability.
Take ownership of candidate experience and build strong relationships with talent globally.
Work in a performance-driven environment focused on delivering consistent quality hires.
You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets.
Requirements
We would love to hear from you if you:
Are
fluent
in
Mandarin and
English
(minimum C1 level). Additional languages are a strong advantage.
Hold at least a
Bachelor’s degree
in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance.
Fresh graduates are highly encouraged to apply.
Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00.
Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage.
Have
up to 3 years of total full-time
experience (maximum)
. Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus.
Are motivated to build a career in recruitment and thrive in goal-oriented environments.
Possess strong communication skills and enjoy working in an international, fast-paced setting.
Are collaborative, proactive, and demonstrate a growth mindset.
Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory).
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance.
20 vacation days per year + local public holidays.
Location: Germany; Austria; Switzerland; Brazil; Poland
We are looking for
Freelance Senior Customer Experience Consultant Trainer (Automotive)
to support a global training project for luxury automotive brand.
Who We Are
Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
About the Role
We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.
This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.
Markets & Languages
Europe:
German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)
Americas:
Brazilian Portuguese-speaking trainers (Preferred location: Brazil)
What You Will Be Doing
Deliver in-class and/or remote training sessions
Facilitate interactive workshops with a strong focus on engagement and participation
Engage confidently with client-facing teams and senior stakeholders
Potential involvement in Train-the-Trainer sessions.
Adapt training delivery to local market context while maintaining global standards
Requirements
What We Are Looking For
Senior-level Customer Experience trainer
Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry
Proven experience in training delivery and workshop facilitation
Comfortable engaging managers and senior stakeholders
Ability to deliver interactive training formats, not limited to presentations
Fluent in the local language of the market, plus a good level of English
Project Scope & Timeline
Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.
Why Join Us
You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role, we invest in people. We believe in a Total Package philosophy which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- CAD $180K – CAD $210K
- Plus bonus and equity
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO. Xero also provides eligible employees with Wellbeing leave, volunteer leave, holidays, paid parental leave. Further information included on our Xero Perks page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team builds the systems that detect and mitigate misuse of our AI models, from individual policy violations to sophisticated, coordinated attacks. A growing part of that work depends on lightweight detection methods trained on model internals, which let us identify harmful behavior cheaply and at scale. This work feeds directly into Anthropic's Responsible Scaling Policy commitments.
We're looking for an engineer to own the infrastructure behind that research. This is the tooling our researchers rely on to run experiments, train detection methods, and select detections for launch. It sits between research and production: researchers depend on it for fast iteration, and our detection systems depend on it for reliable, correct results as our models continue to change.
Running machine learning workloads at our scale often requires solving novel systems problems. You'll identify those problems and build the abstractions, pipelines, and tooling that keep the research loop fast as requirements shift underneath you. Strong candidates will have a track record of solving large-scale systems and data problems and will be excited to grow deep machine learning expertise alongside it.
Key responsibilities
Build and scale the infrastructure and data pipelines behind Safeguards machine learning research
Own the training, evaluation, and scoring workflows researchers use, with a focus on cutting the time between an idea and a result
Design tooling and interfaces, including libraries and command line tools, that researchers can use directly without needing to understand the systems underneath
Build correctness and sanity checking into the stack, so results stay trustworthy as models and workloads evolve
Take the highest-value research workflows from experiments to reliable, production-grade jobs
Improve the throughput, cost, and reliability of large-scale inference and scoring workloads
Partner closely with researchers and engineers across Safeguards to understand their workflows, anticipate how their needs will change, and design for that ahead of time
Minimum qualifications
Strong software engineering fundamentals and hands-on coding ability, with proficiency in Python
Experience building and operating data-intensive or distributed systems in production
Experience building tooling or infrastructure that other engineers or researchers use as a dependency
Comfort working across the research-to-deployment pipeline, from exploratory experiments to production systems
Ability to debug performance and correctness problems across an unfamiliar stack
Strong written and verbal communication skills, and a collaborative approach to technical decisions
Preferred qualifications
Experience with high-performance, large-scale machine learning systems
Familiarity with language modeling and transformers, including working with model internals
Experience with machine learning framework internals, GPU or accelerator programming, or inference optimization
Experience building experiment tracking, caching layers, or evaluation harnesses for research teams
Experience with probes, interpretability, or classifier development
Interest in the misuse risks of AI systems and a desire to work on mitigating them
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.
We are seeking a Principal AI Researcher to join our Foundation AI team. This team builds the foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior.
In this role, you'll be one of the senior technical leaders at WHOOP. You will own the technical execution of our foundation modeling workstreams and your technical judgment will shape a core part of WHOOP’s AI efforts and the products they power.
RESPONSIBILITIES:
- Set the architectural direction for the development of large-scale models spanning wearable sensor data, text, biomarkers, and behavioral signals, and personally own the highest-stakes, hardest-to-reverse design decisions.
- Identify which research bets in self-supervised and representation learning are worth making, and drive the most ambiguous and unproven ones from thesis to validated, production capability.
- Contribute to the broader AI strategy and standards at WHOOP, shaping the platform, compute, and infrastructure choices the team operates on, not just working within them.
- Partner across research, product, and engineering to connect technical breakthroughs to product and business outcomes.
- Raise the technical bar across the team: grow staff and senior engineers, strengthen design-review and evaluation norms, and act as a force multiplier.
- Represent WHOOP's technical work externally, helping with recruiting, partnerships, and visibility in the broader AI research community.
QUALIFICATIONS:
- Advanced degree (Master’s or Ph.D.) or equivalent depth, with extensive experience in large-scale machine learning and AI research.
- A track record of owning technical direction for a significant area and making architectural decisions whose impact outlived any single project.
- Demonstrated ability to take ambiguous, high-risk research directions all the way to production impact and the judgment to discontinue those that will not.
- Deep expertise in modern deep learning (transformers, state space models), multimodal training, self-supervised and representation learning, RL-based post-training (PPO/DPO/GRPO), and large-scale distributed training (data, model, and context parallelism).
- A history of being a technical authority that teams defer to, and evidence of multiplying their output.
- Excellent communication and the ability to influence both the engineering bench and senior leadership.
- Publications and evidence of community building at top-tier machine learning venues.
- Passion for WHOOP's mission to improve human performance and extend healthspan through science and technology.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $270,000 - $300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Phoenix, Arizona
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Зарплата не указана
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.