Technical Writer

Location: Kyiv; Lviv Workplace: onsite Ajax Systems is an international technology company and Europe’s largest manufacturer of security systems. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company provides comprehensive solutions for protecting residential and commercial properties of all sizes. Today, the Ajax product portfolio comprises 280 devices covering intrusion protection, video surveillance, fire safety, as well as comfort and automation. Every year, we continue to achieve multiple-fold growth, both in the size of our team and in the number of users worldwide. About the role Clear and comprehensive documentation is not just an add-on to a product. It’s the key to how quickly partners and users can deploy the Ajax system — and how confidently they can take advantage of all its features. This is exactly the kind of documentation you’ll be creating with us. What awaits you: Working with devices ranging from motion detectors to advanced fire safety systems. Writing both dry technical specifications and in-depth articles about AI principles in cameras. Daily collaboration with R&D, PROD, marketing, product managers, and web developers. Preparing documents together with the certification team to meet international standards and bring products to new markets. Becoming a “translator” of complex technical language into clear, user-friendly content. Responsibilities: Write technical specifications and align them with R&D. Create web instructions that make complex features easy to understand for users. Prepare supplementary materials and recommendations for convenient product use. Support marketing projects from the technical side and grow your own expertise. This role is for you if: You take pleasure in precision: details are not a burden but a tool. You believe complex things can be explained simply and elegantly. You feel comfortable in a dynamic environment where change is the norm. You have experience working with technical texts. You are proficient in Ukrainian and English (B2–C1). What we offer: In return for your dedication and contributions, we offer: Working in dynamically growing multinational and multicultural Group. Ability to add value to the business by applying your knowledge and skills. Ajax security system kit (you will be a part of the beta-testing program and will be able to test new devices and features before official release). Full-time working schedule. Medical insurance. Ajax Systems is a Ukrainian success story — a place of incredible strength and energy.