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Location: Belarus About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Remote - United States ABOUT US: Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: . ABOUT YOU: You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership. RESPONSIBILITIES: - You are the strategic lead for the clients in your book of business. - You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. - You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - You will uncover and manage risk within your book of business in a timely and effective manner. - You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. - You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps. REQUIREMENTS - 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred). - Proven success managing enterprise renewal and expansion cycles. - Track record of meeting or exceeding retention and growth targets. - Executive presence and ability to influence VP+ and C-level stakeholders. - Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics). - Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization. - Exceptional organizational skills and ability to manage multiple complex accounts simultaneously. - Experience leading cross-functional initiatives without direct authority. A plus if you have: - Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms. - Deep analytical fluency in ecommerce experimentation and performance data. - Previous experience working with Constructor or Constructor customers BENEFITS - 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year - 💰 A competitive compensation package including stock options - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Parental leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events. The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations. What You’ll Do Regional Security Leadership Lead and support a regional team of security professionals across the AMER region. Partner with global security teams to help maintain consistent standards, processes, and operational practices. Contribute to the development and execution of regional security strategies aligned with business priorities. Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement. Support budget planning, resource management, and vendor oversight within the security function. Physical Security Operations Oversee physical security programs, policies, and procedures across offices and studio locations. Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities. Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness. Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations. Provide guidance and operational support to regional sites on security best practices and compliance. Incident & Crisis Response Lead or support responses to workplace security incidents and safety-related matters. Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management. Prepare clear documentation, reporting, and recommendations following incidents or security reviews. Support emergency planning activities, tabletop exercises, and preparedness initiatives. Coordinate response efforts during significant incidents impacting employees, facilities, or operations. Event Security Support security planning and operational readiness for PlayStation events, activations, and executive engagements. Conduct event-related risk assessments and coordinate appropriate security measures. Provide on-site leadership and incident management support during key regional events. Collaboration & Communication Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions. Communicate regularly with leadership regarding security priorities, risks, and operational updates. Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices. What We’re Looking For 8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field. Demonstrated experience managing security initiatives across multiple locations or regions. Strong leadership and people management skills, including coaching and team development. Ability to assess complex situations, make informed decisions, and communicate effectively during incidents. Excellent collaboration and stakeholder management skills across diverse teams and functions. Experience managing vendors, contractors, or third-party security providers. Familiarity with crisis management, emergency response, and event security operations. Flexibility to support occasional evening/weekend work and regional travel as needed. Preferred Qualifications Experience in technology, gaming, entertainment, or other fast-paced global organizations. Industry certifications such as CPP (Certified Protection Professional) or similar credentials. Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience. Location: This position can be based in one of our California offices, including San Mateo, San Diego, Aliso Viejo, or Los Angeles. * Hybrid role with an expectation to work in-office on average 2 days per week #LI-GM1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $150,700 — $226,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Dubai, United Arab Emirates Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This is a sales and account management role focused on VIP retail clients in the CIS region. You will own a portfolio of high-value trading accounts — building relationships, driving VIP upgrades, and actively prospecting new clients to grow OKX's presence in the region. Working closely with regional growth, product, and business intelligence teams, you'll be the on-the-ground point of contact for CIS-based VIP traders, combining strong client servicing with a proactive sales approach. What You'll Be Doing Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries. Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals — owning the full sales cycle from lead to onboarding. Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions. Guide clients through OKX 's product suite, VIP tier structure, fee benefits, and platform updates. Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base. Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects. Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements. Participate in regional online and offline events, activations, and business development activities. Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition. Operate in compliance with company guidelines and regulatory requirements. What We Look For In You 1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field. A genuine hunger to sell: comfortable with outreach, pitching, and closing. Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus. Strong interpersonal skills — you build trust quickly and communicate clearly. Organised and able to manage multiple client relationships and tasks simultaneously. Comfortable with data: can track your pipeline, analyse client activity, and report on performance. Open to business travel across CIS, MENA, SEA, or other regions as needed. Fluent in English and native Russian is a must. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-AZ1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Michael, Head of Data & Analytics at Customer.io , and I'm looking for a Senior Data Scientist to help our teams make better decisions using customer and product data. You'll partner closely with Product, Marketing, and Customer Experience to evaluate product changes, design and analyze experiments, identify opportunities to improve the customer experience, and influence roadmap and business priorities. This is a hands-on role focused on analyzing behavior, building models, and turning data into clear, actionable direction. This role is ideal for someone who enjoys solving ambiguous problems, working closely with stakeholders, and applying data science pragmatically to support product and business decisions. We're looking for someone with an ownership mindset and a bias for action who balances technical rigor with practical decision-making. What we value Ownership: You take initiative and drive analytical work from concept to implementation. You don't wait for perfect requirements — you help define the problem and move the work forward. Curiosity: You naturally question assumptions and dig deeper into the "why" behind user behavior. You enjoy uncovering patterns in complex data and have the persistence to work through ambiguity and messy datasets. Analytical Rigor: You bring a thoughtful, structured approach to analytics and decision-making. You know how to define meaningful measures of success, evaluate changes with rigor, and distinguish signal from noise in complex behavioral data so teams can act with confidence. Communication: You can translate complex analytical concepts into clear recommendations for Product Managers, executives, and non-technical stakeholders. Collaboration: You work as a true cross-functional partner, balancing analytical rigor with practical business needs. You build trust by making data approachable, actionable, and reliable. What you'll do Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention. Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition. Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends. Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios. Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics. Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background. What we're looking for 5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment. Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems. Proficiency in SQL and Python for large-scale analysis, modeling, and exploration. Experience with modern cloud data platforms (Snowflake, BigQuery, or similar); familiarity with dbt is a plus. Strong communication and stakeholder skills - you can explain complex analysis clearly to PMs, marketers, executives, and non-technical partners. An ownership mindset - you help define the problem and move work forward; you don't wait for perfect requirements. Why This Role This role offers the opportunity to work on high-impact problems across the business while helping shape how data science and analytics evolve within the organization. You'll have the autonomy to explore meaningful questions, influence strategy, and help build a stronger data-informed culture. Compensation & Benefits We believe in transparency. Starting salary for this role is $140,000-$160,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute call with Recruiter 45-minute call with Hiring Manager 45-minute 1:1 Technical Interview Take-Home Assignment + 45-minute review call 30-minute Final Interview with Stakeholder All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Almaty, Kazakhstan Workplace: OnSite Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHO WE ARE LOOKING FOR Everyone at Higgsfield is an A-player. We’re looking for a Motion Designer who: - Has exceptional taste in motion, composition, and visual storytelling. - Can turn ideas, scripts, and concepts into polished, high-impact motion content. - Moves fast, iterates quickly, and thrives in a high-output creative environment. - Takes ownership of projects end-to-end and constantly raises the creative bar. - Understands pacing, transitions, rhythm, and attention-grabbing visuals for digital platforms. WHAT YOU WILL WORK ON - Create motion graphics and visual assets for product marketing, social media, and brand campaigns. - Design high-quality animations, transitions, and visual effects for short-form and long-form content. - Collaborate closely with Creative Directors, video editors, founders, and growth teams. - Transform product features and concepts into visually engaging motion pieces. - Experiment with GenAI workflows to create innovative visual content faster and at higher quality. - Optimize creative assets for engagement across YouTube, Instagram, X and other social platforms. YOUR MUST HAVES - Strong experience with image and video GenAI tools. - Advanced skills in After Effects, Cinema 4D, Blender, or similar motion design software. - Strong understanding of typography, composition, animation principles, and visual storytelling. - Proven ability to deliver creative content end-to-end. - Sharp sense of visual and marketing culture — able to pitch ideas that hook. - Understanding of social media formats, trends, and audience engagement. THE DEAL - Competitive salary in USD. - On-site role in our Almaty office (we will relocate you from anywhere). - Full-time position.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHO WE ARE LOOKING FOR Everyone at Higgsfield is an A-player. We’re looking for a Video Editor who: - Has exceptional attention to detail and strong creative instincts. - Can take raw footage and turn it into polished, engaging long-form content. - Moves fast, iterates quickly, and thrives in a high-output environment. - Takes ownership of their work end-to-end and constantly raises the bar. - Understands pacing, storytelling, and retention, especially for YouTube. WHAT YOU WILL WORK ON - Edit long-form YouTube videos (product demos, explainers, educational content, storytelling formats). - Craft compelling narratives through pacing, rhythm, and structure. - Add motion graphics, b-roll, captions, and sound design to maximize engagement. - Collaborate closely with Creative Directors, founders, and growth managers. - Turn rough ideas, scripts, or screen recordings into clean, high-quality final videos. - Optimize videos for YouTube retention, watch time, and audience engagement. YOUR MUST HAVES - Strong experience with image and video GenAI tools. - Solid editing skills in Premiere Pro or DaVinci Resolve. - Proven ability to deliver creative content end-to-end. - Sharp sense of visual and marketing culture — able to pitch ideas that hook. - High energy, ownership, and adaptability in a fast-paced environment. - Understanding of social media formats, trends, and audience engagement. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHO WE ARE LOOKING FOR Everyone at Higgsfield is an A-player. We’re looking for a scriptwriter who brings: - Exceptional storytelling ability with a strong sense of concept, character, and narrative arcs. - English fluency with sharp, engaging writing. - High creative ambition paired with strong execution. - Curiosity about AI-native storytelling formats and new ways to produce content. - Ownership, speed, and resilience in a fast-paced, experimental environment. WHAT YOU WILL WORK ON - Writing original scripted series for our AI-powered streaming platform. - Developing high-concept ideas designed to capture attention and scale across audiences. - Creating compelling characters, worlds, and episodic narratives optimized for digital consumption. - Crafting scripts that balance storytelling quality with commercial appeal. - Collaborating with product, creative, and AI teams to bring stories to life using new production workflows. - Experimenting with new storytelling formats enabled by AI (interactive, rapid iteration, multi-variant narratives). - Iterating on storylines and formats based on audience engagement and data. YOUR MUST-HAVES - English with strong screenwriting or narrative writing skills. - Proven ability (or strong instinct) for developing original concepts and series ideas. - Deep understanding of story structure, pacing, and character development. - Ability to write across genres while maintaining commercial appeal. - Highly organized and capable of managing multiple storylines and projects. - Interest in AI tools, prompt engineering, and next-gen content creation workflows. - Extreme ownership and ability to thrive in a startup environment. NICE TO HAVE - Experience in screenwriting (TV, film, web series, or digital platforms). - Background in creative writing, film, or storytelling-driven media. - Experience developing IP, pilots, or serialized content. - Understanding of audience psychology and what drives bingeability and retention. - Familiarity with AI-assisted content creation tools. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: Quebec Workplace: onsite (Version française ci-dessous)   With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. We couldn't do what we do without the teams of amazing talent that we employ across the world.   As Larian continues to grow, we are looking for a Talent Sourcer in Quebec City to join our Recruitment team   Responsibilities Source and engage candidates for the Quebec City studio and across Larian Studios’ global locations using advanced search techniques, including Boolean, X-ray, and social platform sourcing Build and maintain talent pipelines to support current and future hiring needs across multiple regions Partner closely with Hiring Managers and Recruiters to deliver high-quality candidates and provide market talent insights to support hiring decisions Promote employer branding through social media, community engagement, university partnerships, and early talent initiatives Coordinate, plan, and attend career fairs, industry events, and campus activities to attract emerging talent Build and maintain relationships with universities, student communities, and relevant networks to strengthen early talent engagement Collaborate with internal teams to develop and execute strategies for early talent attraction and engagement Requirements 4+ years of experience in talent sourcing or full-cycle recruitment Strong expertise in sourcing techniques (Boolean, X-ray, market mapping) Experience recruiting for Tech, Creative, or Art roles (gaming industry experience is a plus) Proven experience using ATS platforms such as Lever, Greenhouse, or similar Excellent organisational skills, with the ability to manage multiple priorities Strong communication and stakeholder management skills Ability to thrive in a fast-paced, dynamic, and collaborative environment Proactive, self-motivated, and solutions-oriented mindset Passion for games and game development is highly desirable A professional level of written and spoken English*   What We Offer   An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback   * Due to the global nature of our operations and the need to engage daily with an international team, fluency in English is essential for this position at Larian.   ------------------------------------------   Sourceur de talents (recruteur)    Avec plusieurs récompenses à notre actif, Larian Studios a démontré son engagement à créer des jeux de rôle de grande qualité. Nous ne pourrions pas accomplir tout cela sans les équipes de talents exceptionnels que nous employons partout dans le monde. Alors que Larian continue de grandir, nous sommes à la recherche d’un(e) spécialiste en sourcing de talents à Québec pour rejoindre notre équipe de recrutement.   Responsabilités  Rechercher et approcher des candidat(e)s pour le studio de Québec ainsi que pour les autres studios internationaux de Larian en utilisant des techniques de recherche avancées, notamment les recherches booléennes, X-ray et le sourcing, via les plateformes sociales Développer et maintenir les bassins de talents afin de soutenir les besoins actuels et futurs dans plusieurs régions Collaborer étroitement avec les gestionnaires et les recruteurs afin de fournir des candidat(e)s de haute qualité et offrir des analyses du marché qui appuient les décisions d’embauche Promouvoir la marque employeur par l’entremise des médias sociaux, de l’engagement communautaire, des partenariats universitaires et d’initiatives destinées aux talents émergents Coordonner, planifier et participer à des salons de l’emploi, des événements de l’industrie et des activités universitaires afin d’attirer les talents émergents Développer et maintenir des relations avec les universités, les communautés étudiantes et les réseaux pertinents afin de renforcer l’engagement auprès des talents de la relève Collaborer avec les équipes internes afin de développer et exécuter des stratégies d’attraction et d’engagement   Exigences   4 ans ou plus d’expérience en sourcing de talents ou en recrutement complet Excellente maîtrise des techniques de sourcing (recherche booléenne, X-ray, cartographie de marché) Expérience en recrutement pour des postes en technologie, création ou art (une expérience dans l’industrie du jeu vidéo est un atout) Expérience démontrée avec des plateformes ATS telles que Lever, Greenhouse ou équivalent Excellentes compétences organisationnelles et capacité à gérer plusieurs priorités simultanément Excellentes habiletés en communication et en gestion des parties prenantes Capacité à évoluer dans un environnement rapide, dynamique et collaboratif Attitude proactive, autonome et orientée vers les solutions Passion pour les jeux et le développement de jeux vidéo fortement souhaitée Capacité à s'exprimer de manière professionnelle en anglais, à l'écrit comme à l'oral*   Nous Offrons   Une équipe internationale de plus de 600 employés répartis dans 7 studios à travers le monde, chacun avec ses propres qualités uniques, le tout en conservant une ambiance conviviale de petite entreprise Un environnement de travail ouvert et collaboratif, où les idées nouvelles sont encouragées et bienvenues Une équipe de gestion composée de développeurs expérimentés et au sommet de leur art Des collègues ayant les mêmes valeurs, avec lesquels partager vos passions et vos passe-temps Un environnement inclusif avec de nombreuses activités organisées par les studios ou les employés Un engagement à réaliser le meilleur jeu possible pour les fans, en prenant en compte les commentaires de la communauté     * En raison de la portée mondiale de nos opérations et de la nécessité d'interagir quotidiennement avec une équipe internationale, des connaissances professionnelles en anglais sont indispensables pour ce poste chez Larian.

Задачи: — Разработка и управление полной стратегией ORM: мониторинг, управление ответами и проактивное построение репутации; — Руководство и координация команды специалистов ORM: управление задачами, приоритизация, контроль качества и обратная связь; — Создание внутренних процессов с нуля: стандарты операционных процедур (SOP), шаблоны ответов, стандарты коммуникации и руководства; — Координация с командами PR, SMM, поддержки, юридическим отделом и SEO для поддержания единого голоса бренда; — Мониторинг упоминаний бренда в социальных сетях, на форумах, платформах отзывов, СМИ, Reddit, Twitter/X и других внешних сообществах; — Работа с негативными отзывами, кризисными коммуникациями и атаками на репутацию; — Работа с SERM: управление результатами брендового поиска, продвижение позитивного контента и подавление вредоносной видимости в поиске; — Подготовка отчетов по трендам настроений, угрозам и эффективности репутации. Требования: — Опыт работы в ORM / управлении репутацией не менее 3 лет; — Опыт работы на позиции Team Lead или старшего специалиста ORM; — Глубокое понимание финансовой и торговой ниши и рисков репутации; — Практический опыт работы с SERM и платформами отзывов; — Опыт работы с Brand Analytics, YouScan, Mention, Medialog или аналогичными инструментами; — Опыт построения внутренних процессов и документации; — Навыки кризисных коммуникаций и работы с негативными отзывами; — Свободное владение русским языком и хороший письменный английский (минимум B2); — Системное мышление; — Стрессоустойчивость и умение принимать решения в условиях давления; — Сильные лидерские и коммуникативные навыки. Условия: — Официальное трудоустройство согласно местному трудовому законодательству; — Визовая и релокационная поддержка для сотрудников и членов их семей; — Гибкий график работы и возможность иногда работать удаленно; — Офисные бонусы: питание, закуски и сезонные фрукты; — Комфортный офис в удобном месте; — Корпоративные спортивные и общественные мероприятия.

Location: Dubai, United Arab Emirates AHS is looking for an innovative and results-driven Vice President (VP) of Marketing to lead our marketing strategy and elevate our brand presence in the luxury real estate market. The VP of Marketing will be responsible for developing and executing comprehensive marketing plans that drive brand awareness, customer acquisition, and business growth across multiple channels. This role requires a strategic leader with deep experience in luxury branding and real estate marketing. Responsibilities Develop and implement the overall marketing strategy aligned with AHS’s business goals. Lead branding, digital marketing, advertising, and public relations efforts to enhance brand visibility. Oversee the creation and execution of integrated marketing campaigns targeting diverse markets. Collaborate with sales, communications, and product teams to ensure consistency in messaging and positioning. Monitor market trends, customer insights, and competitive landscape to identify growth opportunities. Manage the marketing budget and allocate resources efficiently across projects and campaigns. Build and mentor a high-performing marketing team, fostering innovation and professional development. Measure and report on marketing performance metrics and ROI, making data-driven adjustments as needed. Represent AHS at industry events, conferences, and media engagements to reinforce the brand’s authority. Requirements Bachelor’s degree in Marketing, Business, Communications, or a related field; MBA or advanced degree preferred. Minimum 10 years of progressive marketing experience, with at least 5 years in a senior leadership role. Proven expertise in luxury real estate or a related luxury industry. Strong strategic thinking and creativity with the ability to drive impactful marketing campaigns. Outstanding leadership and team management skills. Excellent communication, presentation, and interpersonal abilities. Experience with digital marketing tools, CRM systems, and analytics platforms. Data-driven mindset with a focus on measuring and optimizing campaign performance. Ability to thrive in a fast-paced, dynamic environment with multiple stakeholders. Strong networking skills and industry presence.

Location: Panama City, Panama About Adrian Magnus | Part of Carazo Enterprise SL Adrian Magnus is part of Carazo Enterprise SL, a premium cigar distribution company established in 2012. With over 40 professionals, we manage the distribution of 30+ premium cigar brands across Europe, the U.S., and Latin America. Our mission is to bring the world’s finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition. Operating from hubs in Madrid, Marbella, Gran Canaria, Panama, and Costa Rica; we are driven by quality, heritage, and customer satisfaction in every market we serve. We are growing our B2B sales operation in Panama and are looking for an experienced B2B Sales Supervisor to lead the team, drive revenue growth, and build a high-performing sales machine. This is a hands-on leadership role combining team management with direct client and distributor development. You will own the full sales cycle — from prospecting and pipeline management to closing, onboarding, and account development — while also recruiting, training, and coaching B2B sales agents. What You'll Do •       Supervise and manage the daily activities of the B2B sales team in Panama; monitor performance and ensure sales targets are achieved •       Identify, approach, and onboard new business clients and distributors across Panama and international markets •       Own the full B2B sales cycle: prospecting, qualification, negotiation, closing, onboarding, and account development •       Recruit, onboard, and train new B2B sales agents and account executives •       Set, track, and report KPIs, pipeline health, and agent performance — weekly and monthly — to senior management •       Maintain CRM hygiene, outreach cadences, and structured sales reporting •       Enforce discipline, reporting structure, and workflow organisation within the B2B team •       Support senior leadership in developing B2B sales strategies and market expansion plans Requirements What We're Looking For: Must-have requirements: •       Proven experience managing and growing a B2B sales team •       Fluency in English and Spanish (written and spoken) •       At least 2 years of full-cycle B2B sales experience •       Hands-on experience with KPI management, CRM tools, and pipeline reporting •       Track record of training and coaching B2B sales agents or account executives •       International market experience (USA) Nice to have: •       Experience managing distributor or wholesale networks •       US market B2B sales background •       Experience selling physical products, premium goods, or luxury / tobacco products •       Experience building sales processes and teams from the ground up •       Experience working directly with founders or executive leadership This role is likely not a right fit for you if you if you've only sold to individual consumers, managed yourself rather than a team, or prefer a structured corporate environment over building something from scratch. Benefits What we offer: Direct collaboration with the COO and CEO Real ownership of building and scaling a B2B sales team Ability to shape and influence the future direction of the function A fast-growing international company with markets in the US, EU, and Latin America

Location: Amsterdam, Netherlands; Barcelona, Spain We are looking for a performance-oriented Marketing Manager who combines analytical thinking with strong execution skills. This role is ideal for someone who enjoys building systems, optimizing funnels, launching campaigns, and working closely with sales teams to drive real business growth. This is not a purely branding-focused position. It is about lead generation, funnel performance, analytics, conversion optimization, and execution . Responsibilities Build and optimize marketing funnels and lead generation processes Generate high-quality MQLs for sales and regional teams Improve conversion rates across funnel stages Create and maintain sales & marketing materials: pitch decks, landing pages, presentations and promo kits Launch regional marketing initiatives and campaigns Track campaign performance and prepare analytics reports Maintain accurate CRM and funnel data Requirements 2+ years of experience in performance, growth, or demand generation marketing Hands-on experience with funnels, lead generation, and analytics Understanding of B2B or B2B2C marketing Strong analytical and execution skills Structured, organized, and data-driven mindset Comfortable working in a fast-paced startup environment Benefits Direct impact on company growth and expansion Fast-moving environment with quick decision-making Close collaboration with leadership and sales teams Competitive compensation package Strong growth opportunities within the company

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own the full-cycle, end-to-end recruiting processes in a fast paced environment , delivering a high-quality experience for candidates, interviewers, and hiring managers - Partner closely with hiring managers as a trusted advisor to define role requirements, develop compelling position profiles, and align on hiring priorities and timelines - Develop and execute targeted sourcing strategies across multiple channels (LinkedIn, referrals, communities, events, etc.) to attract both active and passive technical talent - Proactively identify, engage, and close top technical candidates in a competitive market - Manage and continuously optimize the interview process, ensuring efficiency, consistency, and equitable hiring practices - Track, analyze, and report on key recruiting metrics (pipeline health, time-to-fill, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence WHAT YOU'LL BRING - 5+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - A well-established network within the tech industry and a passion for building new connections. - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. This is 12-month fixed-term position. The benefits listed below vary and not all apply to fixed-term opportunities. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. Marketers at Canonical are brand stewards and demand creators. They transform complex open-source technology into messages, stories, and strategies that shape the market understanding of our vision.  Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster. We have a bias for action, focus efforts on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works. Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers. As an experienced marketer at Canonical, you’ll lead cross-disciplinary teams of product, partner, or sales professionals in your specific area, from establishing priorities and strategies with senior stakeholders to delivering on integrated campaigns. We are looking for both generalists who want to take ownership of a product portfolio or channel, and for specialists who can help the whole team excel in their domain of expertise. Location: This is a globally remote role; you can be based in EMEA, APAC, or the Americas, depending on the team’s location. The role entails You will take ownership of one of our core marketing tracks and lead both strategy and execution. You’ll ensure campaigns land, launches succeed, and adoption grows, while contributing to the broader go-to-market engine. You will: Lead GTM strategy and campaign execution in your functional area Align with product, sales, content, and partner teams to deliver integrated plans Shape messaging, positioning, and assets that resonate with customers Design and run experiments to test your hypothesis Drive major launches, marketing initiatives, and growth programs Run reviews and retrospectives to improve performance and impact Mentor colleagues, strengthen the function, and set high standards for delivery What we are looking for in you Strong written and verbal communication in English Exceptional academic track record from high school and university Proven experience in B2B marketing, ideally in software, SaaS, or open source Strong track record shaping go-to-market strategy, messaging, and campaigns that move the pipeline Fast adaptation to change and new technology adoption in marketing A leader, growing and elevating others across the organization A solid eye for ROI and effective budget management Ability to influence and align stakeholders across the organization Excellent communication and storytelling skills for technical solutions Skilled at managing complex projects and leading cross-functional teams Comfortable using data to evaluate campaigns and refine strategy Proactive, outcome-driven, and confident, operating independently at a global scale Nice-to-have skills Background in sales-led or ecosystem growth Familiarity with ABM (Account-Based Marketing) approaches Experience leading go-to-market efforts across a large product portfolio Experience managing budgets, agencies, or external vendors Understanding of open source communities and business models Experience mentoring or leading junior marketers What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000 USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝 Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. With offices across Europe, Asia, and Africa, it offers a dynamic, multicultural environment with opportunities for professional growth and cross-functional collaboration. Requirements Reporting to the Team Lead /Senior– Relationship Manager. As a Relationship Manager, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. You will: Meet and exceed personal and team KPI targets. Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs. Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service. Research sources for developing prospects and for information to determine customers' potential. Prepare and enable efficient sales activities with available tools, reports, action items, and business insights. Listen to customers and offer the best solutions to their needs and concerns. Cooperate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Continuously improve knowledge of the financial markets and the company’s offering. Updating individual/team daily, weekly, and monthly reports for management when required. Provide feedback to relevant departments on customer needs, expectations, and frustrations. Display behaviors aligned with our core values – inside and outside the office. Adhering to all compliance and security requirements. Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets. Translate complex financial and economic data into understandable investment advice. Any additional duties and responsibilities that may be required Skills and Qualifications Native/Fluent Bahasa Indonesia speaker, fluent in English other additional languages considered an advantage. Expertise in Forex Markets: Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics. Analytical Skills: Ability to analyze financial markets, economic indicators, and an understanding of macroeconomic trends. Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations. Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading, depending on the region. Experience working in sales for a CFD broker. Experience managing a sales team at a CFD broker considered an advantage. University degree or equivalent (Business, Finance, Economics, or relevant field). Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress. Strong interpersonal and problem-solving skills. Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment. Be proactive, show initiative and desire to drive continuous improvement. Energetic team player, with a positive outlook in the workplace.

Location: Jakarta, Indonesia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Bahasa Indonesia-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Bahasa Indonesia-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Bahasa Indonesia and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Bahasa Indonesia and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus.

Location: Kuala Lumpur, Malaysia Our Client In the fast-growing economies of the world, there's a new generation of ambitious younger people eager to gain financial independence, and our client is committed to making this potential a reality by empowering them with the Freedom to Succeed. Our client provides guidance, tools, and easy market access so individuals can trade and invest with confidence. The aim is to enable clients to become their own wealth managers: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, and in their own way. Founded in 1998 to offer online trading for retail clients, our client is now over 25 years old and has provided leveraged trading to over 2 million customers through global power brands, including FXTM and Nemo, giving them access to equity, commodity and FX markets across the Middle East, Asia, and Africa. Our client is an energetic and diverse organization with central offices in the UAE, Cyprus and the UK, plus several smaller hubs globally. “Freedom to Succeed” is not just a promise made to clients and partners, but also to employees. Team members are supported in developing a range of skills, taking on early responsibility, and building rewarding and fulfilling careers within a fast-growing, dynamic environment. Roles and Responsibilities The Business Development Manager will be the core driver behind the company’s growth strategy through new and existing partners in Malaysia. A professional who can identify and build strong, lasting strategic relationships with new and existing partners and establish a presence, including regulation, where possible. The ideal candidate will have strong and proven track record of business development through partners in a similar role and should have strong technical knowledge and understanding of the FX, CFD and Crypto market, and ideally have existing relationships in the company’s target regions. The candidate should have experience leading teams and consistently achieving challenging targets. Role Responsibilities Consistently meet and exceed targets on Revenue, Trading Volume and Active Clients in the targeted countries. Execute the company’s growth strategy based on Introducing Brokers, Strategic Partners and BDMs in Malaysia to increase revenue and expand our regional footprint. Lead expansion in new markets within Malaysia by building new strategic partnerships in the region and leverage existing and past partner relationships. Use your existing network to grow indirect contribution through new partners, identify key players and create the environment for new partnerships. Proactively identify opportunities to improve current processes across functional areas, optimizing our procedures for efficiency and productivity. Collaborate with internal colleagues to deliver a frictionless experience for our partners and clients. Requirements 5+ years' experience as a commercial development manager or partnerships manager in the trading industry (specifically in FX or CFD) Transferable book of business desirable. Ability to execute and plan in tandem Showcase initiative and an entrepreneurial attitude Outstanding problem-solving skills Strong decision-making capabilities Highly self-motivated and self-driven Native/Fluent Mandarin speaker with strong command of English Able to work under tight deadlines and drive the team to effectively deliver commercial goals