Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Copywriter
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Copywriter
will have the opportunity to:
Write compelling and impactful copy for global and regional campaigns across multiple channels, including websites, landing pages, email marketing, social media, banners, PR materials, brochures, blog articles, and other marketing assets.
Collaborate closely with designers, video editors, and the wider creative team to brainstorm and develop campaign concepts, promotional ideas, and engaging customer experiences.
Develop clear, persuasive, and brand-consistent messaging that aligns with Tickmill's tone of voice across all communication channels.
Support the development and evolution of the company's content playbook, messaging frameworks, and communication guidelines.
Contribute to the creative development of major brand campaigns, product launches, and performance marketing initiatives.
Produce content that effectively communicates complex financial and trading concepts in a simple, engaging, and user-friendly manner.
Stay up to date with market trends, competitor communications, regulatory developments, and compliance requirements, particularly within the FX, CFDs, and online trading industry.
Partner with internal stakeholders across Marketing, Product, Compliance, and Commercial teams to ensure content supports business objectives and customer needs.
Utilize AI-assisted creative tools and workflows to enhance ideation, content development, briefing processes, and creative execution.
What will you need to be able to do the job?
Minimum 3 years of experience as a Copywriter, Content Writer, or similar role within the FX, trading, fintech, or financial services industry.
Excellent written and verbal communication skills in English, with a high level of professional fluency.
Strong understanding of trading platforms, investment products, financial markets, and industry terminology.
Bachelor's degree in Journalism, Marketing, Communications, English, or a related field.
Strategic mindset with the ability to connect content execution to broader campaign objectives, brand positioning, and business goals.
Strong understanding of trader psychology and the ability to adapt messaging for diverse global audiences.
Proven ability to simplify complex financial concepts into engaging and accessible content.
Excellent attention to detail, creativity, organizational skills, and the ability to manage multiple projects in a fast-paced international environment.
Strong collaboration skills and the ability to work effectively with cross-functional teams and stakeholders.
It will be considered as a plus if you have:
Proficiency in an additional language.
Experience developing affiliate, acquisition, retention, and performance marketing content.
Experience working directly within a creative team environment alongside graphic designers and video editors.
Working knowledge of AI-powered content creation and creative workflow tools, including prompt development, content refinement, and quality review.
A strong portfolio showcasing campaign-focused, creative, and short-form marketing copy across digital advertising, social media, CRM, and brand campaigns.
Experience within the online trading, brokerage, fintech, or investment services industry.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with Hiring Managers or an HR call.
Task Assesment
Interview with the Marketing and Creative teams.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Dubai, United Arab Emirates
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: London, Greater London, United Kingdom
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
We are looking for a Senior Data Analyst to own end-to-end analytics for our core engines. In this role, you won't just build dashboards, you will partner directly with Business Leaders to define roadmaps, business cases, and design synthetic experiments. You will turn ambiguous data into an actionable strategy that directly impacts customer conversion, driver efficiency, and growth.
What You’ll Do
Product Partnership & Strategy:
Collaborate with Product Managers, Strategy Directors and Business leaders to translate complex business problems into data-driven product features and strategic roadmaps.
Experimentation & A/B Testing:
Design, implement, and analyze rigorous A/B and multivariate tests to evaluate feature launches, pricing mechanics, and UX changes across our apps.
Funnel & Marketplace Optimization:
Deep-dive into consumer retention, funnel conversion, courier dispatch dynamics, and merchant metrics to unlock business growth and improve unit economics.
Metric Standardization:
Define core product KPIs and maintain a single source of truth by building robust data models (data warehouse) and production-grade dashboards (Tableau).
Data Quality & Infrastructure:
Enforce strict data validation standards, maintain data governance across clickstream/event tracking, and ensure downstream reporting reliability.
Technical Leadership:
Mentor junior analysts, lead code reviews for analytical SQL scripts, and elevate overall analytics best practices across the team.
What We’re Looking For
Experience:
4+ years of data analytics experience, ideally in a product-led tech company, hyper-growth startup, or multi-sided marketplace (e.g., delivery, ride-hailing, e-commerce).
Advanced SQL Mastery:
Recognized expert in writing clean, modular, scalable SQL code optimized for complex datasets.
Statistical Rigor & Python/R:
Strong understanding of hypothesis testing, causal inference, and statistical modeling using Python or R.
BI & Data Modeling:
Hands-on experience building centralized dashboards in Tableau and working with modern data stack tools (dbt, Snowflake, BigQuery, Databricks).
Product Intuition:
Demonstrated track record of leveraging user behavior analytics (event tracking, cohort analysis, funnel drop-off) to directly influence product decisions.
Education:
Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Economics, or an equivalent quantitative field.
Nice to Have
Experience working with clickstream tools (Mixpanel, Amplitude, Segment).
Hands-on knowledge of data engineering tools or orchestration frameworks (Airflow, dbt).
Experience in experimentation tools (Statsig)
Location: Limassol, Cyprus
Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets.
Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a high-paste environment and within cross-functional teams. We are dedicated to achieving the best possible result, and no one thinks he doesn’t make a change.
Our team is open to supporting and onboarding a newcomer into the specific nuances of the brokerage environment. What matters most to us is your genuine interest in developing in this area, willingness to learn, and readiness to build on your existing financial-markets and legal experience.
If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.
Responsibilities
Preparation of tables, reports:
-reconciliation of trades;
-reconciliation with securities counterparties;
-generating analytical reports;
-loading of brokerage reports;
-launching data uploads to the database;
-reconciliation with counterparties on money;
Communication with other departments to correct discrepancies found;
Maintaining a daily register of the work done (checklist).
Requirements
Russian and English on Upper Intermediate level;
Completed degree in higher education (Finance / Economics);
2-3+ years of experience in brokerage or the banking sector would be a plus\advantage;
Knowledge of Excel (knowledge of Power Query would be great);
Knowledge of basic SQL queries;
Fast learner, attentive to details;
Ability to work with large volumes of information;
Basic knowledge of Python not necessarily but preferably.
Experience in the Big 4 would be a plus\advantage.
Benefits
Work in the modern office in the center of Limassol with Team of open-mind people;
Relocation package included compensation for flight, accommodation 1 month;
VISA sponsorship for employee and family members;
The Company cover 50% of annual cost of Healthy Plan, which employee will decide to set up with any Insurance Company;
21 working days of paid vacation;
12 additional days off per year at the expense of the Сompany;
The Employee is annually entitled to days sick leave with pay;
Team building, corporate events, football and volleyball clubs, sports events and challenges;
Competitive salary package with additional family-related benefits, including a child allowance.
Limassol, Cyprus; Relocation package included compensation for flight, accommodation 1 month
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
The RTR Finance accountant role is responsible for transactional and operational delivery within the Record to Report (RTR) function of the Shared Services Centre (SSC). This role ensures the accurate and timely processing of financial transactions and reporting, execution of month-end and year-end close activities, and provides essential assistance to the RTR Team Lead and Process Tower Lead to maintain high standards of service delivery across multiple geographies.
Key Responsibilities
Transaction Processing
Accurately process journal entries as per the month end close calendar or ad-hoc as requested by Geography finance team (e.g. adjustments, re-allocations, corrections)
Prepare supporting documents, refresh reports necessary for calculation of journal values. Raise queries and gather information required for journals calculation and preparation
Prepare journal templates, check dimensions, GL codes, date, entity, upload and post transactions in ERP. Submit journals for approval in accordance with Level of authority and policies in place
Support the planning and allocation of tasks of routine and ad hoc transactions in the ticketing system. Use the ticketing system for execution and monitoring of tasks
Prepare and maintain balance sheet reconciliations, ensuring all items are supported and unreconciled items are investigated, escalated and action plan defined
Month-End and Year-End Close
Provide operational support for month-end and year-end close activities, including data gathering, transaction processing, and report generation
The Requirements
Key Skills & Experience
Experience in shared services, in a Record to Report accounting role
A minimum of 10 years experience in an Accounting roles
Working knowledge of ERP systems (Navision), proficiency in Microsoft Excel, preferable reporting Power BI experience
Strong attention to detail and commitment to accuracy and delivery on time as per the SLAs
Good organisational and time management skills, with the ability to meet deadlines
Effective communication skills and a collaborative approach to teamwork
Willingness to work various shift patterns aligned to supported geographies (e.g., Europe/UK, Australia, Americas, UAE, India) as required by the SSC operating model.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: Großostheim, Germany
Our client is a renowned international player in the production, advisory services, and sales of specialized medical products, with a portfolio across cardiovascular, ophthalmic, microsurgery, plastic, orthopedic, dental & maxillofacial surgery, and other surgical specialties.
It is a proudly Mexican company with more than 56 years of history, built on strong values of ethics, excellence, innovation, and commitment to healthcare.
They manufacture high-quality surgical sutures and medical devices, contributing to the care of millions of patients in Mexico and in more than 80 countries worldwide. With over 900 employees, they have been the leading supplier of surgical sutures to the Mexican Public Health Sector for more than 30 years and are ranked among the top ten companies globally in our segment.
This role is responsible for promoting and selling the company’s product portfolio within Germany, Austria and Switzerland, in accordance with the commercial strategy, objectives and priorities defined by the Commercial Manager. The focus is on generating new business, developing existing customer accounts, identifying sales opportunities across relevant medical specialties and applications, and contributing to sustainable sales growth within the assigned territory.
Responsabilites
1. Sales & Customer Acquisition
Actively promote and sell the company’s product portfolio within the assigned DACH territory.
Identify, prospect and acquire new customers, distributors and commercial partners.
Generate and qualify sales leads and convert identified opportunities into business.
Develop sales opportunities across different medical specialties and applications according to market potential and company priorities.
Conduct customer visits, product presentations and commercial follow-up.
Prepare quotations and commercial proposals within established company guidelines.
Follow up quotations, samples, evaluations and ongoing sales opportunities until commercial conclusion.
Achieve the sales objectives and targets established by the Commercial Manager.
2. Development of Existing Customers
Maintain regular contact with assigned existing customers and distribution partners.
Identify opportunities to increase sales within existing accounts.
Promote additional products, product lines and applications according to customer needs and market potential.
Work toward the annual growth targets established.
Develop customer-specific sales activities and follow-up actions in coordination with the Commercial Manager.
Monitor customer purchasing patterns and identify changes, risks and growth opportunities.
Support customer retention and the development of long-term commercial relationships.
3. Product Promotion
Develop a thorough working knowledge of the company’s product portfolio and its applications.
Professionally present the features, benefits and applications of the company’s products to customers and commercial partners.
Conduct or coordinate product presentations and demonstrations as required.
Support product evaluations, samples and product introductions with potential and existing customers.
Participate in product launches and commercial campaigns according to the priorities established by Commercial Management.
Use only approved product information and promotional materials.
4. Distributor & Partner Support
Maintain regular commercial contact with assigned distributors and commercial partners.
Support distributors in identifying potential customers and developing sales opportunities within their territories.
Follow up distributor activities, opportunities and sales development.
Provide commercial and product-related support within the scope of the position.
Communicate relevant distributor needs, opportunities and concerns to the Commercial Manager.Support the identification and initial evaluation of potential new distribution partners.
5. Sales Planning & Reporting
Maintain an updated sales pipeline covering prospects, opportunities and ongoing projects.
Prepare regular sales forecasts and activity reports.
Maintain accurate and up-to-date customer, prospect and opportunity information (developments, opportiunities and risks) and report to the Commercial Manager.
Monitor sales performance against assigned targets.
Participate in regular sales meetings and commercial reviews.
Contribute information required for annual sales planning and forecasting for the assigned territory.
6. Customer Visits, Congresses & Market Activities
Plan and conduct regular customer and distributor visits throughout the DACH territory.
Represent the company professionally at relevant trade fairs, congresses, workshops and commercial events.
Follow up leads and opportunities generated through exhibitions, congresses and other commercial activities.
7. Internal Coordination & Compliance
Coordinate commercial activities with the Commercial Manager and Customer Service.
Ensure that customer requests requiring internal support are communicated and followed up appropriately.
Immediately forward product complaints and quality-related customer communications through the company’s established Quality Complaint process.
Conduct all commercial activities in accordance with company policies, applicable procedures and regulatory requirements.
Maintain the confidentiality of company, customer, pricing and commercial information.
Languages
German: fluent/native-level business communication.
English: professional working proficiency.
IT Skills
Good knowledge of Microsoft Office.
Location: United States
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes.
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to work in the US
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Berlin, Germany
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible)
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Seattle, United States; Atlanta, United States; Baltimore, United States; Toronto, Canada; Austin, United States; Denver, United States
TuxCare
offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more.
We’re looking for a Head of Direct Sales to lead TuxCare’s direct sales organization across North America and EMEA. Reporting to the Chief Revenue Officer, you will lead a distributed team responsible for new customer acquisition, growth within existing accounts, and renewals.
This is a hands-on sales leadership role. Our solutions, including SecureChain and Extended Lifecycle Support for RHEL-based Linux alternatives (ELS for RLA), call for thoughtful discovery, tailored proposals, and flexible deal structures. You’ll coach the team through live opportunities, help shape complex deals, and build a sales approach grounded in each customer’s security and business needs.
Responsabilties:
Set and execute the direct sales strategy across North America and EMEA, turning revenue goals and territory plans into clear priorities for the team.
Lead, coach, and develop Enterprise Account Executives, Account Executives, account management, renewals, and sales development team members.
Work closely with sales representatives on active deals, helping them uncover customer needs, communicate business value, and develop effective proposals.
Support complex and strategic opportunities, including customer conversations, negotiations, and requests for tailored packaging or terms.
Drive performance across new business, account growth, and renewals while maintaining a healthy pipeline and accurate forecasts.
Review sales results and win/loss trends to identify coaching opportunities and improve the team’s approach.
Build strong relationships with strategic customers and identify opportunities to grow TuxCare’s presence in both regions.
Partner with Marketing, Revenue Operations, Product, and Finance to improve go-to-market execution and resolve customer needs.
Hire, onboard, and develop sales talent across North America and EMEA.
Represent TuxCare at relevant industry events and provide regular performance and forecast updates to the CRO and executive team.
Requirements
Proven experience leading direct sales teams across North America and EMEA, with a strong record of achieving revenue targets.
Required: Direct sales or sales leadership experience in software supply chain security, software composition analysis (SCA), application security, or DevSecOps. Candidates must have sold enterprise solutions in this sector; experience selling general IT or infrastructure software alone does not meet this requirement.
Hands-on experience selling solutions to buyers concerned with software vulnerabilities, end-of-life systems, compliance, or open-source security.
Strong deal-coaching and value-selling skills, including experience with tailored product packaging and dynamic pricing.
The ability to turn technical challenges into a clear business case for both technical and executive stakeholders.
Experience managing new customer acquisition, account growth, and renewal motions.
Strong forecasting, pipeline management, negotiation, and presentation skills.
A coaching style that combines support, clear expectations, and accountability.
Familiarity with MEDDPICC or a comparable enterprise sales qualification methodology.
Willingness to travel as needed.
Benefits
What's in it for you?
A strong focus on professional development with opportunities for learning and growth:
Interesting and challenging projects,
Mentor and other knowledge-exchange programs;
Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
Compensation for private medical insurance;
Co-working and gym/sports reimbursement;
The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Sales Enablement Trainer, Claude Products, you'll teach Anthropic's global sales team how to use our products, both to do their own work better and to position Claude credibly with customers. Anthropic ships quickly, and the surface area of what we build is growing faster than any individual seller can track. The job has two components. The first is enabling our own people to be power users of Claude so the field is the most sophisticated user of the product we sell. The second is enabling them to position it: to run a credible technical conversation with a customer, anticipate the hard questions, and hold their own with a technical buyer.
In this role, you’ll help define what an AI-native sales team looks like. The best person in this role already uses Claude to help them excel in a sales or sales enablement role. You'll be embedded enough with Product and Applied AI to see around the corner and be opinionated enough to say which surfaces to invest enablement resources behind. You'll need enough technical credibility to earn the respect of engineers and enough commercial fluency to earn the respect of sellers.
Key responsibilities
Own product enablement for the global field organization, spanning new launches, existing capabilities, and the product roadmap ahead
Build the programs that make Anthropic sellers genuinely expert users of Claude in their own daily work
Create enablement that equips the field to position our products with technical and business buyers, including demo readiness, objection handling, and competitive framing
Partner closely with Product, Product Marketing, and Applied AI to get early visibility into what is shipping and to shape how it reaches the field
Anticipate which new product surfaces will require enablement investment, and make the case for that investment before launch
Build and maintain the product certification path that credentials sellers on our core products
Create high-quality enablement content including demo scripts, technical talk tracks, solution guides, and competitive positioning material
Establish feedback loops that carry field and customer signal about product gaps back to Product and Product Marketing
Minimum qualifications
Experience in a sales or sales enablement role
Experience building AI automations into sales workflows and tooling
Hands-on, regular use of AI assistants and agentic tools (e.g., Claude, Claude Code) in your own real-world workflows
Working technical knowledge of how LLM products work (e.g., prompting, context, tool use, APIs), enough to demo them live and field technical questions from engineering buyers
Experience writing and presenting technical material for audiences with very different levels of technical depth
Preferred qualifications
Experience bridging sales and technical audiences in a role such as solutions engineering, sales engineering, technical enablement, product marketing, or technical account management
Hands-on experience building with LLM APIs, agentic frameworks, or developer tooling
Experience turning complex, fast-moving technical products into enablement content such as demo scripts, technical talk tracks, solution guides, or training curricula
Experience owning launch readiness for a technical product across a global field organization
Experience partnering with Product or Product Marketing to prepare a field team ahead of launch, not after it
Experience building programs from 0 to 1 in fast-paced, ambiguous environments
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Tax team is growing, and we’re looking for a Senior Tax Accountant to support our global tax operations. In this role, you’ll run global indirect tax operations and strengthen the systems behind them. As Notion scales across products and jurisdictions, this role exists to make compliance, close, audits, and tax data more accurate, scalable, and audit-ready. You’ll own recurring sales and use tax, VAT/GST, business tax, registrations, notices, reconciliations, and related controls, while building exposure to income tax compliance and reporting. The work is hands-on and cross-functional: you’ll trace differences across billing, tax engines, filings, payments, and the general ledger with Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience partners.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Take ownership of recurring U.S. and global indirect-tax filings, calendars, data packages, notices, registrations, and close support—with accurate, review-ready work.
- Establish a reliable reconciliation and exception workflow across billing, tax engines, filings, payments, and the general ledger, escalating issues clearly and early.
- Use AI-enabled workflows and data tools to investigate variances, quality-check work papers, and improve documentation while preserving human review and controls.
- Make tax operations more scalable and audit-ready by strengthening controls, process documentation, evidence, handoffs, audit support, and SOX walkthrough readiness.
- Become a trusted partner to Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience—and contribute to income tax compliance and reporting with guidance from experienced teammates.
SKILLS YOU'LL NEED TO BRING:
- Bachelor’s degree in Accounting, Finance, Economics, a related field, or equivalent practical experience.
- At least 3 years of public accounting and/or industry tax experience, with a primary focus on indirect tax compliance and operations.
- Hands-on experience with indirect tax compliance or operations, especially U.S. sales and use tax, VAT/GST, business taxes, or other non-income-based taxes; this is the foundation for owning Notion’s recurring global work.
- Experience preparing accurate reconciliations, journal entries, filings, payments, and audit-ready work papers, with the ability to connect activity across source systems and the general ledger.
- Strong operational judgment: you manage recurring deadlines, investigate exceptions, keep documentation organized, escalate issues promptly, and drive assigned work through completion.
- Clear written and verbal communication, with a collaborative approach to working across Finance, Accounting, business teams, and external advisors.
- Curiosity and learning agility, including willingness to build income-tax capability and demonstrated AI fluency—using AI to analyze data, investigate variances, improve documentation, perform quality checks, or automate repeatable workflows while validating outputs and protecting sensitive information.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $135,000 - $155,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Frontier research runs on more than research alone. Behind every model launch, review, and cross-team program is a web of decisions, priorities, and follow-through that keeps hundreds of researchers moving in the same direction. Research Operations owns that work: we bring clarity to ambiguity, provide stability during change, and continually deepen our domain knowledge so that researchers can spend their time on the problems only they can solve. It is one of the highest-leverage functions at Anthropic.
We are hiring an experienced operator to embed with the leadership of our reinforcement learning (RL) organization, the team responsible for training Claude to be more capable, more reliable, and more aligned. You will shape what leadership spends its time on, make sure priority decisions reach the right decision-makers and get made quickly, and clear the path so leaders can focus on the work that matters most. You will report to the Manager of Research Operations and work daily with RL org leaders and their teams.
Key responsibilities
Own leadership's time.
Shape the week around the leaders' specific, most timely priorities, set agendas so meetings are spent on decisions that move the org forward, and cut what isn't critical so leaders stay focused on the areas that are highest-leverage for them.
Triage what reaches leadership.
Resolve what you can, route what belongs elsewhere, and thoughtfully escalate the rest.
Enable wise decision-making and follow through.
Give leaders what they need to decide quickly, communicate those decisions to collaborators, and track commitments through to completion.
See problems coming.
Surface resourcing gaps, technical bottlenecks, and stalled action-items before they become blockers.
Scale leadership voice.
Meetings are ephemeral; docs are forever. Draft materials for org-wide announcements, programming, and planning sessions. Protect leadership’s time for creating durable comms that set direction in turbulent times.
Make the org run better.
Find the friction that keeps recurring and find the people who can fix the process behind it.
Be a thought partner.
Offer honest, candid counsel to leaders, including crisp and kind disagreement.
Minimum qualifications
Care deeply about Anthropic's mission and let it underpin all judgment calls you make across the org.
Technical fluency to engage substantively with researchers: you can follow a discussion about an RL training run, read a set of eval results and form reasonable hypotheses about what they mean, and hold your own in a technical conversation. You don't need to have trained a model yourself, but you should understand the model training process and have the depth to work closely with leading researchers.
Clear writing: you turn dense, jargon-heavy material into summaries and plans that technical collaborators across the RL org and beyond can act on
An eye for great dashboards: you can look at data visualizations and scope improvements that make lessons at-a-glance clearer and grounded.
Strong follow-through and attention to detail; nothing falls through the cracks on your watch.
Ability to push back on senior stakeholders to offer strategic guidance as needed, disagree without causing discord, and influence without direct authority.
Comfort with ambiguity and a fast-changing environment; you stay steady when the pace is relentless and the stakes are as high as they can possibly be.
Experience in an operations, chief of staff, program management, or comparable role supporting senior leaders in a fast-moving technical organization
High integrity. This role sits close to decisions that execute on Anthropic’s mission, and you care about getting them right.
Preferred qualifications
Experience supporting a senior leader directly in a chief of staff or related function
Time in a research institution, lab, or other research-heavy organization
Track record of anticipating what colleagues and leaders will need and acting on it before being asked
Comfort in an environment where the right answer changes hour to hour
Experience moving routine operational work to AI agents, or the ability to script and build small tools
Familiarity with AI safety or other existential risks.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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