Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you.
What you’ll do in the role:
Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations.
Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product.
Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies.
Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows.
Teach best practices for exploring and understanding AI system behavior across conversations and workloads.
Iterate through fast feedback loops and experimentation, and share both wins and failures.
What you’ll bring to the role:
Significant software engineering experience, with a record of shipping and owning features end to end.
Experience shipping customer-facing features at a SaaS company, beyond internal tooling.
Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React).
A track record of working closely with product managers and designers.
Regular, hands-on use of AI tools in your day-to-day engineering work.
Experience being on call. You'd join our rotation after about 90 days.
A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job.
Bonus: Experience building LLM or agent-powered features in production.
Bonus: Hands-on experience with observability tooling, such as OpenTelemetry.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market.
You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams.
RESPONSIBILITIES
- Partner Storytelling & Content
- Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions.
- Translate technical integrations into clear, differentiated messaging for both technical and business audiences.
- Enablement & Training
- Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions.
- Create sales playbooks and battlecards tailored to each partner’s ecosystem.
- Joint Go-to-Market Campaigns
- Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities.
- Manage partner marketing calendars and ensure alignment with key product milestones.
- Cross-Functional Collaboration
- Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives.
- Serve as the marketing point-of-contact for the partnerships team.
REQUIREMENTS
- 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology.
- Experience with NVIDIA technology and ecosystem or Cloud Providers technology
- Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus.
- Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats.
- Strong program management skills with the ability to handle multiple partners and campaigns simultaneously.
- Technical curiosity and ability to quickly learn new technologies and ecosystems.
- Comfortable working in a fast-paced, high-growth environment.
NICE TO HAVE
- Familiarity with developer ecosystems, APIs, and modern software development practices.
- Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE:
A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation.
As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else.
This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them.
You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them.
We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows.
What you’ll be responsible for:
- Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us.
- Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves.
- Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress.
- Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them.
- Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over.
- Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck.
What you’ll need to be successful:
- Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects.
- Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help.
- Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead.
- Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context.
- Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch.
- Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you.
- The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region.
We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé.
Ideally, you:
- Have built or shipped an app using RevenueCat, including a side project or Shipaton entry.
- Have helped people through support, community participation, teaching, demos, or another customer-facing role.
- Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers.
- Enjoy improving a process or creating a resource that makes the next person’s job easier.
What success looks like:
Within the first month, you’ll:
- Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together.
- Start handling conversations with support from the team and learn when to bring in a specialist.
- Host one of our bi-weekly demo stream, for a live audience of customers and prospects.
Within the first three months, you’ll:
- Independently run the inbound discovery conversations and demos in your coverage area.
- Help people get started and make well-qualified handoffs with clear context and next steps.
- Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption.
Within the first six months, you’ll:
- Be a trusted source of product guidance for prospects and teammates.
- Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience.
- Contribute reusable guidance that helps the team handle common questions and situations more effectively.
Within the first twelve months, you’ll:
- Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs.
- Help new teammates get up to speed and bring customer insight into how we improve the product and our processes.
- Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a second Product Marketing Manager to help shape how Peec AI shows up in the world. You'll work side by side with our founding PMM, who sets the positioning and messaging foundation, and your job is to make that foundation work everywhere it needs to: in a sales pitch, a customer conversation, a launch, a competitive deal. You'll work closely with Growth, Product, Sales, and CX, turning what Peec does into stories and materials that customers understand and teams actually use.
WHAT YOU'LL DO
- Work with our founding PMM to sharpen and evolve positioning and messaging, and own how it gets applied across segments, use cases, and conversations so every audience hears a narrative that is sharp, specific, and credible
- Get deep into the product and stay exceptionally close to customers, turning that proximity into insight that’s reflected in everything we say.
- Turn product launches and the ongoing drumbeat of releases into the materials teams need to explain and sell them: pitch narratives, decks, one-pagers, battlecards, and demo stories.
- Make sure what we create gets used: train Sales and CX teams, join customer calls, see what works in real conversations, and fix what doesn’t.
- Run win/loss and buyer research with Sales and CX, and turn what you hear into findings that shape our messaging and inform the roadmap.
- Build and maintain competitive intelligence in a category that moves weekly, keeping the team clear-eyed on what is real and what is noise.
- Refine our ICP and segment definitions, bringing what you learn from the field into how we talk about who we serve.
WHAT WE'RE LOOKING FOR
- You write with a point of view and hold your opinions loosely. Your drafts argue for something, and you change your mind when the evidence says to.
- You’re exceptionally curious about the product, the category, and especially the customer. You ask good questions, listen carefully, and spot things others miss.
- You get technical products. You can explain an analytics tool clearly, demo it with confidence, and hold your own with a technical buyer.
- You take ownership, bring your own ideas, and are as comfortable leading projects as you are running with someone else’s brief.
- 4+ years in B2B SaaS product marketing, with a demonstrated history of working with sales and enablement teams.
- Based in Berlin or willing to relocate, and excited to be in the office five days a week.
BONUS POINTS
- Background in an adjacent category: SEO tooling, analytics, developer tools, MarTech, or brand monitoring
- Public writing track record: posts, essays, conference talks, podcast appearances
- A personal on-camera or public-speaking track record (YouTube, keynotes, podcast hosting, webinars)
- Deep interest in AI and how it is reshaping how people find, evaluate, and trust information
- Experience at a fast-growing, venture-backed startup where product marketing worked closely with a scaling sales team
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid meal and Uber home when working late
- A beautiful office space and work environment in Berlin or New York
Location: Berlin
Workplace: OnSite
About Peec AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
About the role
We're looking for a GTM Enablement Manager to help our sales team ramp faster, sell better, and win more deals. You'll own how our Account Executives and SDRs are onboarded, trained, and coached, and make sure they have the playbooks, content, and market knowledge they need in every deal. You'll work closely with Sales leadership, RevOps, Product Marketing, Product, and Customer Experience.
This role is for someone who holds a high bar on execution and moves fast. We use AI to speed up our GTM work, and we expect you to do the same. We also expect you to be the person who catches generic, low-effort output before it reaches a customer. Our brand and our customer experience matter too much to ship anything less than excellent.
What you'll do
- Own onboarding for new Account Executives and SDRs: build a structured ramp program with clear milestones and certifications that gets new hires productive fast
- Design and deliver ongoing training on our product, the AI search market, our sales methodology, and competitive positioning, for new and tenured reps alike
- Embed our sales process into day-to-day execution: train and coach reps on qualification, stage exit criteria, mutual action plans, trial management, and negotiation
- Standardize SDR-to-AE and Sales-to-CX handoffs, with clear expectations for qualification, documentation, and ownership
- Partner with Product Marketing, who own core positioning and messaging, to translate these into practical sales playbooks, training, and customer-facing materials: discovery guides, talk tracks, objection handling, battle cards, email templates, decks, one-pagers, proposals, and case studies. Work with Design to keep them accurate, on-brand, and easy for reps to find
- Coach reps alongside sales managers: review calls, run role plays, and use call and deal data to spot skill gaps and sharpen messaging
- Run competitive intelligence: track what competitors ship and say, turn it into battle cards and training reps use in live deals, and flag what matters to Product and leadership
- Measure what works: track ramp time, win rates, conversion, and content usage with RevOps, report on the impact of enablement programs, and cut what isn't working
- Drive adoption of our sales tools (HubSpot, call recording, and AI tools), and build workflows and automations that save reps time
- Translate new features and market shifts into training and materials within days, not weeks, so Sales, CX, and Growth all work from the same story
What we're looking for
- 3 - 5 years in GTM or sales enablement, sales training, or a similar role at a fast-growing B2B SaaS company
- A track record of designing and running onboarding and training programs with measurable results, such as shorter ramp time or higher win rates
- Strong facilitation and coaching skills: you can run an engaging workshop, give direct feedback on a call recording, and adapt to reps at different experience levels
- Working knowledge of modern sales methodologies such as MEDDPICC, Challenger, or Command of the Message, and experience building one into training and process
- Data-driven and comfortable with tools: you work confidently in a CRM (HubSpot ideally) and call recording software, turn performance data into training priorities, and have built workflows and automations
- Strong stakeholder management: you work across Sales, RevOps, Product Marketing, Product, and CX with different goals, and keep reps up to date on process and product changes without slowing anyone down
- Strong product sense: you pick up a technical product and a new market quickly and can explain both simply
- Clear judgment on AI-generated content: you use AI to move faster, you know when it makes the work worse, and you push back when quality slips
- A strong eye for quality: you notice off-brand colors, inconsistent fonts, and misaligned elements, and you're comfortable making clean edits in Figma, Google Slides, or similar
- Proven ability to prioritize in a fast-moving environment, where priorities change weekly
- An ability and willingness to travel between our two offices (New York and Berlin) once a quarter
- Excellent written English. You write clearly and cut anything that doesn't earn its place
Bonus points
- Prior quota-carrying experience as an Account Executive or SDR
- Experience with an enablement platform or LMS, such as Highspot, Seismic, or WorkRamp
- Some exposure to SEO, GEO, or marketing tech, or the curiosity to get up to speed quickly
- Experience building competitive intelligence or a customer story program from scratch
- Experience at an early-stage company during a period of rapid scale
- Fluent German, French, Spanish, or a Nordic language
What we offer
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
- Kubernetes Ownership: Manage and scale Kubernetes clusters on AWS EKS, ensuring reliability, performance, and security.
- Infrastructure Automation: Implement and maintain Infrastructure-as-Code (Terraform/Pulumi) to automate infrastructure provisioning and management.
- Performance Optimization: Monitor and optimize system performance, scalability, and resource utilization.
- Blockchain Infrastructure: Configure and maintain crypto nodes across multiple blockchains to support our wallet’s operations.
- Database Scaling: Optimize and scale database infrastructure to handle terabytes of blockchain data efficiently.
- System Reliability: Continuously improve system uptime, monitoring, and observability using tools like Datadog and OpenTelemetry.
- Collaboration: Work closely with backend and product teams to support feature development and system scaling.
QUALIFICATIONS
- 5+ years in a SRE or Software Engineer role.
- Strong hands-on experience with Kubernetes (EKS) in production environments.
- Proficiency with AWS infrastructure and services (EC2, S3, RDS, IAM).
- Solid experience with Docker and Infrastructure-as-Code tools like Terraform or Pulumi.
- Monitoring and observability experience using tools like Datadog or OpenTelemetry.
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely.
You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.
This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it.
WHAT YOU’LL WORK ON:
Identity & Access
- Own employee identity and access across internal systems and SaaS applications
- Build scalable onboarding, offboarding, and access lifecycle workflows
- Improve SSO, MFA, least privilege, and access management in partnership with Security
Devices & Endpoints
- Own the lifecycle and security of employee devices
- Build and maintain device management, configuration, patching, and endpoint security
- Automate provisioning and make onboarding as close to zero-touch as possible
Internal Systems & Automation
- Own and improve the SaaS applications and internal systems we depend on
- Build integrations and automate workflows across identity, HR, finance, and other business systems
- Evaluate and deploy new internal capabilities, including AI tools and integrations
- Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products
IT Operations
- Own employee support, hardware, asset management, procurement, and relevant vendor relationships
- Build reliable, maintainable processes rather than scale through manual work
- Identify recurring problems and solve them at the system level
Build the IT Function
- Define the technical direction and operating model for IT at Modal
- Establish the systems and processes we’ll need as the company grows
- Determine when and where additional IT capacity is needed, and build the team over time
YOU MAY BE A FIT IF:
- You’ve owned IT or corporate technology in a fast-growing technology company
- You have a strong understanding of identity, device management, SaaS administration, and endpoint security
- You have strong technical skills and are comfortable working with APIs, scripting, automation, and system integrations
- You’ve designed and automated employee lifecycle and access-management workflows
- You have good security judgment and experience working closely with Security and Engineering
- You can independently identify problems, make pragmatic technical decisions, and drive them through implementation
- You’re comfortable being hands-on today while building the systems and team needed as the company grows
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Data Engineer II to join our Engineering team, with a high sense of ownership who is excited about our mission, eager to learn and teach others, and can deliver across the tech stack. The ideal candidate should have experience with a modern data stack and implementations of data pipelines using Python and SQL in AWS.
Where you will work:
This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Build, optimize, and maintain data pipelines that power our business
Define and build out abstracted reusable data sets to be used for Business Intelligence, Marketing, and Data Science Research
Design, build, and evangelize a federated data validation framework to be used to monitor potential data inconsistencies
Protect our users’ privacy and security through best practices
The ideal candidate has:
2+ years of software/data engineering experience (distributed data processing, data warehousing, data governance, Big Data, data variance, data privacy, and data quality).
Expertise in SQL and Python
Expertise in building scalable data pipelines, query optimization, data modeling, and defining reusable datasets
Experience working with orchestration tools (especially Airflow), databases (especially PostgreSQL), data warehouses (especially Snowflake)
Familiarity with SQL tuning, medallion/event-driven architectures, and telemetry.
Familiarity with healthcare or insurance
Familiarity with data security and HIPPA compliance
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Postgres/SQL, Snowflake, Python, AWS, Terraform, Argo, Airflow, Spark, DuckDB, Iceberg, Airbyte, DBT, ElasticSearch (aka OpenSearch), OpenTelemetry, Looker
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $
138,000 - $160,000
. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Brussels; Rome; Barcelona; Zug; Porto; Cape Town; Istanbul; Eindhoven; Geneva; Milan; Amsterdam; Manama; Madrid; London; Dubai; Berlin; Antwerp; Copenhagen; Vienna; Prague; Athens; Budapest; Paris; Frankfurt; Dublin; Warsaw; Sofia; Luxembourg; Remote; Zurich; Abu Dhabi; Lisbon; Tallinn; London OR Brussels; Seychelles; Rotterdam; Krakow; Johannesburg; Zagreb
SENIOR DATA ENGINEER
ABOUT KEYROCK
Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.
Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight.
We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.
But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.
At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.
ABOUT THE TEAM AND WHY THE ROLE EXISTS
The Central Data Team (CDT) is only a few months old, but data has been Keyrock's lifeblood since day one. We're now building the Keyrock Data Platform to give Keyrockers, and the AI agents working alongside them, the data and context they need to act fast and autonomously within agreed boundaries and aligned with our shared goals. Doing that means taking data from across the company and making sense of it in real time for all the functions that depend on it: trading desks, wealth and asset management, product, risk, finance, compliance, and research to name a few.
You'd be one of the early hires in CDT and we expect you to contribute to most of the bigger decisions and build work. The standards we settle on and the way the team ends up working are still open.
WHAT YOU’LL DO
- Build streaming and batch pipelines that ingest, normalise, and distribute market, trading, and portfolio data, resilient to feed and exchange failures.
- Build the self-serve tooling (SDKs, patterns, templates, AI agents) so other teams publish, consume, and build on data products without waiting on us.
- Own data contracts and schema evolution. Keep schema changes from turning into multi-team coordination events.
- Design the lakehouse and time-series layer around consumer query patterns.
- Build and evolve the Data Governance and Data Quality Framework: stale-feed detection, schema validation, range checks, idempotent writes, lineage, ownership, self-healing.
- Build the derived analytics the business runs on: cross-exchange spreads, VWAP at depth, order book microstructure for the desks; portfolio views, exposure, performance for wealth and asset management.
- Make observability, cost, and performance first-class from day one.
- Treat infrastructure as code (Docker, Terraform, CI/CD) alongside our Central Infrastructure Team.
- Work in the open: write things down, partner closely with Architecture, Infrastructure, Platform, and the rest of the teams.
WHAT WE’RE LOOKING FOR
Tools matter less to us than how you think about problems. That said, here's the shape of the person we have in mind.
Engineering Craft
- 8+ years of building production data systems that other people rely on.
- Strong proficiency in Python and SQL: not just being able to write a query, but being able to reason about what the engine is doing with it.
- Code that's easy for someone else to read, test, and delete later.
- Strong understanding of data modelling for both streaming and analytical workloads.
- Efficiency, quality, idempotency, and observability are taken seriously by default.
Systems Design
- You've designed and operated streaming systems on Kafka, Redpanda, MSK, or Kinesis, and you have opinions about partitioning, consumer groups, offsets, and schema registries.
- You've used a time-series store in production (ClickHouse ideally; TimescaleDB, QuestDB, or similar are fine too) and can talk about table design as a function of query patterns.
- You've worked with a lakehouse architecture and reason about table layout, partitioning, and compaction as design choices that shape query performance and storage cost.
- You build for self-healing and idempotency. Reprocessing is safe, retries don't double-write, and the system recovers without a human in the loop.
Operational Readiness
- Docker, Terraform, and CI/CD are how you work, not a separate "DevOps" thing.
- You think about cost and performance early.
- You instrument as you build: logs, metrics, and traces are part of the system from day one.
- You design for data quality and governance up front covering contracts, validation, lineage, and ownership
How You Think and Work
- You reason from first principles when a problem is new, stay pragmatic when it isn't, and update your view when you learn more.
- You treat the trading desks, wealth and asset management, product, risk, finance, compliance, and research as customers of what you build, and communicate with them that way.
- You optimise for outcomes over output. A smaller, simpler thing that ships and works beats a bigger thing that doesn't.
- You take ownership end-to-end: design, ship, operate, improve.
- You say what you think including when it's an unpopular take. You change your mind when the argument is better.
- You make the people around you better. Reviews are real, juniors grow from working with you, and peers want to work with you again.
- You're curious about how markets work. Data engineering on its own won't keep you interested here.
- You're honest about what you know and what you don't, and quick to close the gap.
- You understand financial market data: order books, trades, reference data, portfolios, exposures. Crypto, TradFi, or both are a strong plus.
NICE TO HAVE
- Lakehouse experience with Apache Iceberg or Delta Lake.
- Familiarity with DataHub or similar metadata/lineage platforms.
- Rust. Some of our performance-critical services are written in it. Interest is welcome; fluency isn't required.
WHAT YOU’LL GET
- A from-scratch mandate. You'll be among the first hires in CDT, and the platform, the standards, and the team culture are yours to shape with us.
- Strong partners. Close working relationships with Architecture, Infrastructure, Platform, and the desks themselves. You won't be building data in a vacuum.
- Autonomy on how you work. Flexible hours, remote-first, business-hours on-call shared across the team.
- A competitive salary package, with various benefits.
- A team that likes each other. Regular online get-togethers and a yearly onsite where everyone's in the same room.
OUR RECRUITMENT PROCESS
We’re after those with the right skills and a conscious choice to join our field. The perfect fit? Someone who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes. As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock
Задачи:
— Работать напрямую с фондами прямых инвестиций, инвестиционными банками и командами корпоративного развития, помогая им максимально эффективно использовать продукт Inven.
— Управлять стратегическими ключевыми аккаунтами, заниматься продлением контрактов, выявлять возможности для расширения использования и увеличения продаж.
— Выступать в роли консультанта, помогая клиентам с онбордингом, поддержкой и предоставлением аналитики на основе данных.
— Превращать обратную связь клиентов в улучшения продукта и помогать клиентам достигать их целей.
Требования:
— Практические знания и опыт в управленческом консалтинге, прямых инвестициях или инвестиционном банкинге.
— Инициативность и ориентация на результат без необходимости постоянного контроля.
— Клиентоориентированность, эмпатия, предпринимательский подход и умение выстраивать доверительные отношения.
— Готовность работать в разных часовых поясах.
— Свободное владение английским и еще одним дополнительным языком.
— Магистерская степень в области бизнеса или смежной сфере с хорошими академическими результатами.
Условия:
— Полная автономия в работе с реальной ответственностью.
— Офис в центре Хельсинки с доступом в спортзал и регулярными командными мероприятиями.
— Опционы компании (equity) через опционный план.
— Работа в команде амбициозных и скромных коллег.
— Финансирование: $12.75M Series A от Ventech и Vendep Capital, а также Lifeline Ventures и ангельского инвестора Risto Siilasmaa.
— Признание: AI Startup года в Финляндии 2025, 10-й по скорости роста стартап в Европе, 3-й в Северных странах.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.
You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.
This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.
WHAT YOU'LL OWN
- Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
- Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
- Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
- Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
- Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
- Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
- Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation
YOU MIGHT BE A GOOD FIT IF YOU
- Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
- Have a software engineering mindset — you write code and build tools, not just configure them
- Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
- Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
- Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
- Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
- Communicate clearly and persuasively — this role requires influencing without authority across a distributed org
- Have experience in async or globally distributed teams
- Are energized by making other teams more effective rather than being the one who fixes everything
NICE TO HAVE
- Experience with Kubernetes-based platform operations
- Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling
- Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Предстоит: Проектировать и внедрять ML-решения (от классического регрессионного анализа до Time Series и Uplift-моделей); Строить высокопроизводительные пайплайны обработки данных и генерации признаков на PySpark;
Задачи:
— Руководство сложными операциями по жалобам и эскалациям
— Развитие старших специалистов
Требования:
— Знание и опыт работы с Series 63, Series 66, Series 3, Series 24, Series 7
— Опыт в complaint management, compliance, operations, product, data analysis, automation, legal, escalation, customer service
Условия:
— Работа в офисе в Денвере, Колорадо
— Зарплата от $102,850 до $155,000 в год
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams.
As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders.
As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective.
Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have.
You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams.
WHAT YOU'LL DO
Design the joint go-to-market motion with strategic partners
- Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way.
- Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership.
- Turn those into co-sell plays with clear entry points, owners, and next steps for both sides.
- Run account mapping with partner teams so the plays land on specific accounts, not just slides.
Activate partner field teams
- Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so.
- Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter.
- Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team.
- Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute.
Enable Baseten's own sellers on partner motions
- Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run.
- Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes.
- Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one.
Measure and evolve programs
- Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline.
- Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests.
- Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next.
WHAT WE'RE LOOKING FOR
- 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company.
- Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar).
- You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting.
- Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly.
- You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework.
- Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours.
Strong candidates may come from a mix of backgrounds such as:
- Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers.
- ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA.
- Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume.
- A partner-facing SA or SE who moved into enablement or GTM strategy.
NICE TO HAVE
- Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs.
- Experience at an AI infrastructure, model provider, or developer platform company.
- Built a partner function or partner enablement program from scratch at a growth-stage company.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Container runtimes were designed for general-purpose software workloads. AI inference is not a general-purpose workload.
Running large models at production scale exposes cracks in every layer of the container stack: runtimes unaware of GPU memory constraints, images that take minutes to pull when a model needs to scale to thousands of replicas, and isolation mechanisms that weren’t designed for the multi-tenant serving environments that production AI requires. The tools the industry has relied on for a decade weren’t built for this, and patching around those limitations at higher layers only goes so far.
Baseten owns the entire pipeline, from the moment a developer pushes a model to the moment a request gets a response. That vertical ownership means we can fix these problems at the root. The Runtime Fabric team is doing exactly that: purpose-building the container runtime and storage layers for AI inference workloads, led by some of the world’s top containerd maintainers.
As Engineering Manager for Storage Products on the Runtime Fabric team, you will lead the engineers who build and run the storage products behind that stack: the Baseten Delivery Network (BDN), which sits in the cold start path of every model on the platform, the snapshotters and filesystems that expose model weights and container images to a running container, and the storage that model deployment and training need next. The team is advancing the next generation of caching for inference workloads, from the origin tier to the GPU host. You will own reliability for the area as a measured outcome, report to the head of Runtime Fabric, and stay close to the code through design and code review. If you’ve managed systems engineers and have hands-on experience with caching, content-addressable storage, or distributed filesystems, we’d love to talk.
EXAMPLE INITIATIVES
- How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/
- Extending BDN from model weights to container image layers, training checkpoints, and deployment artifacts
- Lazy-loading snapshotters and block-level delivery (EROFS, FUSE, ublk) so a container can start before the full image or model has arrived
RESPONSIBILITIES
Team Leadership and Culture
- Hire and grow a team of 5 to 10 systems engineers with storage, caching, and Linux expertise
- Run the team’s planning and delivery: scope work against the Runtime Fabric roadmap, set priorities, and ship on a predictable cadence
- Provide regular coaching, feedback, and career development support to your direct reports
- Own on-call health for the team’s services, including escalation paths and follow-through on incidents
Technical Direction
- Guide the architecture and evolution of the Baseten Delivery Network: the tiered caching and weight delivery product that makes cold starts 2-3x faster and eliminates thundering herd failures during burst scaling events
- Shape storage products tailored to Baseten’s workloads: extend BDN from model weights to container images, training checkpoints, and deployment artifacts, and define the interfaces that model deployment, training, and customers use to reach them
- Oversee the on-host side of delivery: lazy-loading snapshotters, EROFS and overlayfs layouts, and block-level delivery (FUSE, ublk) for multi-gigabyte files
- Own reliability of the delivery path as a measured outcome: end-to-end instrumentation from snapshotter initialization to first inference request, targets for cold start and cache behavior, tolerance for failing upstream registries and object stores, and safe rollout of changes to a path every customer depends on
- Make the delivery path work across heterogeneous clusters and cloud providers, each with its own object store and network
- Review designs and code across the area, and take on hands-on work where it unblocks the team
- Champion the team’s contributions back to containerd and the snapshotter ecosystem alongside the maintainers on the Runtime Fabric team
Cross-Functional Partnership
- Act as the point of contact for storage across Baseten, ensuring model deployment, training, and platform teams have the integration support they need
- Optimize requirements for the underlying storage platforms with the infrastructure team: object storage, local NVMe and block storage, and network bandwidth per cluster, so that capacity and provider decisions account for what the delivery path needs
- Manage the team’s dependencies in both directions: sequence work that model deployment, training, and infrastructure teams block on, and negotiate interfaces and timelines with the teams and upstream projects the storage path depends on
- Work with the head of Runtime Fabric and product stakeholders to prioritize storage investments based on customer impact and infrastructure reliability
- Communicate team progress, technical trade-offs, and incidents clearly to the team and to leadership
REQUIREMENTS
- Experience managing a team of engineers in a systems, infrastructure, or storage context, including hiring and performance management
- Hands-on background in distributed storage systems, content-addressable storage, or large-scale caching infrastructure
- Strong systems programming background in Go, Rust, and/or C/C++, with the ability to engage credibly in code reviews and architectural discussions
- Working knowledge of the Linux storage stack: filesystems, the page cache, block devices, and mounts
- Understanding of how container images are structured, stored, and delivered at scale
- Strong written and verbal communication skills, with the ability to influence without authority across teams
NICE TO HAVE
- Contributions to containerd/containerd, snapshotter projects (stargz, soci, nydus, overlaybd), distribution/distribution, or closely related open-source projects
- Familiarity with lazy-loading snapshotters or peer-to-peer image distribution
- Experience with EROFS, FUSE, ublk, or io_uring
- Experience building or operating CDN, object storage, or large-scale caching infrastructure
- Experience running storage services on Kubernetes
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
ГибридSan Francisco
ОфисNew York, NY
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