Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
With flexible, distributed-first ways of working, you'll have the support to do your best work, wherever you are. As the
Lead Identity & Access Management Specialist
you will be the primary architect and team leader driving our cloud application security posture. Your mission is to balance business agility with absolute data protection across our sprawling SaaS ecosystem (including M365, Slack, Salesforce, etc).
In this role, you will bridge the gap between user enablement and risk management by owning Identity and Access Management (IAM), deploying SaaS Security Posture Management (SSPM) tools to prevent configuration drift, and governing the entire lifecycle of our business applications. Crucially, you will lead, mentor, and scale a high-performing team of IT engineers with a strong security mindset, fostering a collaborative culture rooted in automation and proactive risk reduction.
Your Impact:
By building and automating robust Identity pipelines:
You will design, configure, and maintain our Identity Providers (IdP) using SAML 2.0, OIDC, and OAuth 2.0. You will leverage SCIM to automate provisioning and ensure immediate, airtight offboarding to prevent orphan accounts.
By hardening our SaaS posture against configuration drift:
You will deploy and manage SaaS Security Posture Management (SSPM) tools. You will establish and enforce security baselines (such as CIS benchmarks) across our key tools, catching unauthorized administrative changes in real time.
By governing the security of third-party integrations:
You will audit, restrict, and manage OAuth permissions granted to third-party add-ons and AI extensions, ensuring our enterprise data remains inside approved boundaries.
By mitigating Shadow IT and assessing third-party risk (TPRM):
You will analyze CASB, proxy, and endpoint logs to discover unauthorized SaaS usage. You will partner with Procurement to assess the security profiles of new software vendors by auditing SOC 2 reports, ISO certifications, and CAIQ sheets.
By championing technical leadership and team growth
: You will build, mentor, and guide a dedicated team of IT professionals. By establishing engineering best practices, leading agile workflows, and promoting continuous learning, you will multiply your impact across the entire organization and cultivate the next generation of cloud security talent.
Your Qualifications:
Experience: 5+ years of dedicated experience in Cloud Security, IAM Administration, or IT Security Operations, including 1-2 years of experience leading, mentoring, or acting as a technical coordinator for other engineers.
Technical Skills:
Deep expertise in identity protocols: SAML 2.0, OIDC, OAuth 2.0, and SCIM.
Hands-on administration experience with modern IdPs (Okta or Microsoft Entra ID / Azure AD).
Scripting capabilities in Python, PowerShell, or Bash to automate security workflows and interact with SaaS APIs.
Soft Skills: Exceptional collaboration and communication skills to explain complex security practices to non-technical stakeholders, combined with a pragmatic, problem-solving mindset and proven leadership capabilities to unblock and motivate team members.
Standout Qualities:
You hold an industry-recognized Cloud Security certification like CCSP or CCSK (Cloud Security Alliance).
You hold a specialized identity certification like Microsoft SC-300 or an Okta Certified Professional/Administrator credential.
You have direct experience deploying and running enterprise-grade SSPM or DSPM solutions (e.g., Wiz, AppOmni, Reco, or Defender for Cloud Apps).
Leadership Excellence: You have a proven track record of designing technical roadmaps, translating business objectives into actionable engineering sprints, and successfully leading a small-to-midsize IT or Security team through complex migrations or infrastructure overhauls.
Team Dynamics:
Reporting: You will report directly to IT Ops Lead, joining a team that values proactive protection and automated operations.
The Neighborhood: You will collaborate daily with IT Operations, HR Ops (for automated onboarding/offboarding workflows), Security, Procurement (for vendor assessments), and departmental leads across the company.
Our Work Style: We operate in a highly flexible, remote-friendly, and data-driven environment. We live in Wrike for project management, utilize Okta / Entra ID, and scripting (Python, PowerShell) for API-driven automation.
Our Philosophy: We follow a Zero Trust security approach. We believe in securing through smart automation and user education rather than simply "blocking" productivity tools.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
leadPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect, you'll be a trusted advisor to GitLab customers and prospects in Japan. You'll explain how GitLab's artificial intelligence-powered development, security, and operations (DevSecOps) platform addresses customers' business priorities and technical requirements, helping technical leaders and executives evaluate its value.
You'll translate technology into business value and help customers make informed adoption decisions. The initial sale isn't the end of the relationship: you'll support continued adoption, new use cases, and expansion into additional products and editions, helping increase GitLab consumption through greater customer value.
What you’ll do
Lead structured discovery to understand customer business priorities, development processes, challenges, stakeholders, and success criteria. Connect proposed solutions to business value and return on investment.
Collaborate with Account Executives on account strategies and customer action plans that move opportunities from technical evaluation to contract.
Lead demos, workshops, proofs of concept or value, architecture design, and technical validation, including Linux-based, self-managed, and air-gapped customer environments.
Design roadmaps for DevSecOps and artificial intelligence-enabled development across the software development lifecycle. Address processes, roles, governance, and developer experience. Plan the effort and timelines for migrating continuous integration and continuous delivery pipelines from Jenkins to GitLab.
Resolve post-sale adoption challenges with post-sales teams and partners, and identify expansion opportunities across use cases, business units, workloads, products, and editions.
Build relationships with developers and business and technical leaders. Explain GitLab's competitive differentiation and address objections about existing tools, overlapping artificial intelligence capabilities, cost, and migration effort.
Create reusable proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories. Present at webinars and marketing events to support pipeline development.
Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing. Test GitLab, artificial intelligence, DevSecOps, and cloud technologies hands-on, and mentor team members to share best practices.
What you’ll bring
Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role, using structured discovery, value selling, stakeholder mapping, and consensus building.
Practical understanding of the software development lifecycle, DevSecOps, security, and cloud technologies, with experience using GitLab or comparable source control, continuous integration and continuous delivery, and developer collaboration platforms.
Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design, and the ability to discuss deployment, security, and operations with customer technical teams.
The ability to explain technical trade-offs and business value to developers, technical leaders, and executives, and collaborate with Account Executives on opportunity strategy, adoption, and expansion.
Familiarity with retrieval-augmented generation and Model Context Protocol, and the ability to discuss their use in artificial intelligence-enabled development.
The ability to mentor team members, share reusable knowledge, and give and receive feedback with empathy and respect for others' expertise.
Fluency in Japanese and professional working proficiency in English.
Helpful but not required: a background in software development, systems integration, or project or product management. Other useful experience includes developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or creating reusable technical content.
About the team
The Solutions Architect team is part of GitLab's Sales organization. We work with Sales, Product Management, Engineering, Marketing, post-sales teams, and partners across regions, collaborating asynchronously to share reusable knowledge and best practices. We learn through hands-on testing and iteration, guided by GitLab's values of collaboration, customer results, efficiency, diversity, inclusion and belonging, iteration, and transparency.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into German linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation.
Key Responsibilities
Translate clinical research, regulatory and pharmacovigilance documents from English to German.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive content.
Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions.
Field of Expertise
Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries)
Regulatory Documents (SmPC, PIL, Labels, CTD Modules)
Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE)
Must-Have Criteria
Applicant must meet at least one of the following criteria:
Education
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or
Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or
A minimum of five years of full-time professional experience in translation
Relevant translation experience
At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with Track Changes in Microsoft Word
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar
In-house industry experience at a CRO or pharmaceutical company.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call.
Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1.
- Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports.
- Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway.
- Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention.
- Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened.
- Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number.
- Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop.
- Grow the platform beyond cards: extend tokenization into a privacy vault for all PII.
WHAT YOU'LL BRING
- 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production.
- A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them.
- Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems.
- Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call.
- Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer.
- Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers.
- Degree in Computer Science or a related field, or equivalent professional experience.
You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume.
EVEN BETTER…
- Real-time or streaming systems: voice, telephony, media, or low-latency pipelines.
- Applied cryptography and key management, network isolation, egress control, or cloud security.
- Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services.
- Deployments into customer-owned clouds or single-tenant environments.
- Customer-facing technical work, such as architecture reviews with customers.
- Setting technical direction on ambiguous, high-stakes problems.
- Payments, fintech, or another sensitive-data domain such as healthcare or identity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.
Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay
Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery
- Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like.
- Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users.
- Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it.
- Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave.
- Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent.
- Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks.
WHAT OWNERSHIP LOOKS LIKE
- A bias for shipping. You move fast, and you finish what you start.
- Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences.
- An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago.
- An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability.
- Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web.
- 3+ years building production software that real users depend on.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI products for enterprise or consumers
- Experience building native SDKs for iOS (Swift) or Android (Kotlin)
- Experience building messaging apps, voice apps or voice agents
- Experience with SIP, WebRTC, Twilio or contact-center platforms
- Experience with real-time, low-latency distributed systems
None of these are required. If the problems above excite you, we’d love to hear from you.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Mistral is seeking a Data Center Operations Manager to oversee the build, run, and operational excellence of our data centers in the Paris Region. This role is critical to ensuring the reliability, security, and efficiency of our HPC infrastructure as we scale our AI capabilities.
Primary Location: Besse-sur-Braye
Key Responsibilities
• Lead the operational management of Mistral’s data centers ensuring seamless coordination and high availability.
• Organise and manage onsite operations, technical support, maintenance, and emergency response to ensure 24/7 reliability.
• Coordinate hardware deployment, upgrades, and decommissioning with third-party suppliers, ensuring alignment with project timelines.
• Follow industry best practices to ensure high-quality installations and adherence to security protocols, contractual obligations, and regulatory requirements.
• Oversee ticketing systems for incident resolution, ensuring timely communication and stakeholder updates.
• Manage inventory of spare parts and logistics to minimise downtime and maintain operational continuity.
• Problem-solve technical issues and mediate challenges to ensure maximum uptime and performance of data center resources.
• Provide regular updates to internal and external stakeholders on operational status, risks, and improvements.
• Manage local contracts with DC providers and OEM.
• Manage the site’s annual operating budget (OpEx) for utilities, maintenance services, and consumables, driving site cost efficiency.
• Establish, implement, and enforce robust Health, Safety, and Environmental (HSE) policies and protocols for all site personnel, contractors, and visitors, ensuring compliance with local regulations.
• Identify and implement opportunities for the automation of routine operations tasks (e.g., alert handling, reporting, and asset tracking) to improve team efficiency.
Qualifications & Experience
• Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
• Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
• Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
• Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
• Comfortable with contract negotiation and management.
• Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
• Knowledge of data center security standards (physical and digital) and compliance requirements.
• Relevant professional certifications such as CDCP, CDCE, or ITIL v4 are highly desired.
• Language Skills: Fluency in English and French.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Philippines
We are seeking an exceptionally articulate, tech-savvy, and proactive
Virtual Front Desk & Practice Operations Specialist
with
elite English communication skills
to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement).
The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on
RingCentral / Quo
, managing patient tickets in a centralized Work Hub, navigating
Nextech EHR
, and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Practice Operations Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Standard U.S. Practice Hours (Monday – Friday)
Core Systems:
Nextech EHR
,
RingCentral / Quo
, Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365
Role Breakdown:
50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support
Top 3 Daily Tasks
High-Touch Patient Engagement (Calls, Scheduling & Texting):
Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise.
Work Hub Queue Execution:
Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices.
Account Management & Process Optimization:
Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support.
Core Responsibilities
Patient Communication & Front Desk Operations (~50%)
Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages.
Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms.
Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff.
Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention.
Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts.
Account Management & Practice Onboarding (~30%)
Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics.
Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries.
Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems.
Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership.
Executive Support & Workflow Improvement (~20%)
Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects.
Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides.
Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts.
Requirements
Elite English Communication:
Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing.
U.S. Healthcare Background:
2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager).
Administrative Competency:
Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing.
Tech Smart & Adaptable:
Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding.
HIPAA Compliance:
Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols.
Remote Workspace:
Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.
Preferred / Nice-to-Have Qualifications
Experience with specialized EMR/PM systems such as
Nextech
, Athenahealth, eClinicalWorks, or ModMed.
Experience in Ophthalmology or other surgical/medical specialties.
Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.
Location: Belgium; Luxembourg; Sweden; Norway; Denmark; Netherlands
NetWitness has been delivering top-notch Network Forensics, Threat Detection, and Cyber Security Monitoring solutions for more than two decades. These include NDR, SIEM, UEBA, and SOAR solutions, in addition to best-in-class Incident Response services. We are committed to providing advanced technology and services to help organizations respond to sophisticated cyber threats and secure their networks and critical assets.
Role Overview
This role is for a NetWitness presales consultant based in Europe, with Dutch & English fluency, supporting the Benelux, Nordics, and Eastern Europe territories.
As a Presales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, and with the sales team to provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the cybersecurity landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where NetWitness is actively participating.
Key Responsibilities:
Serve as the primary technical point of contact throughout the sales cycle.
Collaborate with the sales team to develop and execute successful sales strategies.
Conduct in-depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of the NetWitness solutions.
Build and maintain strong technical relationships with key customer stakeholders and be the customer’s trusted advisor.
Understand customer's security challenges, technical requirements, and existing infrastructure to propose tailored solutions.
Design, deploy, and manage Proof-of-Concepts (POCs) and evaluations, ensuring successful outcomes and demonstrating the effectiveness of the NetWitness solutions.
Assist in the creation of technical documentation, proposals, and RFP responses.
Deliver health-checks and workshops for existing customers, retaining and expanding their NetWitness footprint.
Develop and maintain a thorough understanding of our products, competitive landscape, and industry trends.
Stay up to date on the latest cybersecurity threats, attacks, and trends.
Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product development.
Participate in industry events, trade shows, and conferences to promote our solutions and generate leads.
Own and maintain the technical relationship with the NetWitness partners community within the assigned territory.
Provide technical training and support to sales team members and partners.
Requirements
3+ years of experience in sales engineering, technical pre-sales, security consulting, or similar roles in the cybersecurity industry.
Excellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non-technical audiences.
English and Dutch speaker.
Deep understanding of networking protocols, network security concepts, and security architectures.
Strong knowledge of threat detection methodologies, incident response processes, and common attack vectors.
Experience with Threat Detection and Response solutions, such as SIEM, NDR, EDR, UEBA, and SOAR.
Proven ability to conduct effective product demonstrations and POCs.
Proven track record of supporting successful sales cycles and achieving sales targets.
Industry certifications such as CISSP, CEH, SANS, or similar are a plus.
Familiarity with Linux CLI and basic scripting/programming skills.
Willingness to travel as needed to meet with customers and attend industry events.
Team player with a genuine collaborative attitude and willingness to share with and inspire others.
Location: Al Ain, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
We are seeking a motivated, detail-oriented
Emirati National
to join our team as
Administrative Coordinator
. This role is designed to nurture local talent, provide hands-on exposure to UAE’s real estate and asset management industry, and support our operations with efficiency, professionalism, and the continuous-improvement mindset that defines KAIZEN.
Key Responsibilities
📋 Administration & Operations
Coordinate daily office workflows, scheduling, and meeting logistics across departments
Prepare, review, and organize documents, reports, correspondence, and presentations in both Arabic and English
Maintain accurate digital and physical filing systems, ensuring easy retrieval and compliance with company standards
Track and process incoming communications, inquiries, and internal requests, routing them appropriately and following up to ensure timely resolution
Assist with onboarding, record-keeping, and internal coordination to support team efficiency
🤝 Stakeholder & Community Support
Serve as a professional point of contact for internal teams, owners, residents, and government entities
Support coordination with Owners’ Associations, community committees, and service providers — reflecting KAIZEN’s commitment to transparent, engaging community management
Assist in preparing meeting agendas, taking minutes, and following up on action items
Help coordinate community engagement, sustainability initiatives, and internal events
📊 Data & Process Support
Assist with data entry, basic reporting, and tracking of operational KPIs using company systems and dashboards
Support the preparation of budgets, service charge notices, and compliance-related documentation
Help streamline administrative processes — embracing the
Kaizen mindset
to suggest improvements, reduce waste, and increase efficiency
Ensure strict confidentiality of financial, community, and stakeholder information
🇦🇪 Emiratisation & National Development
Participate in structured learning and mentorship to build career-ready skills in real estate, asset management, and business administration
Represent KAIZEN with pride and professionalism, contributing to our goal of building a workforce that reflects and serves the UAE community
Stay updated on UAE laws, regulations, and initiatives relevant to our industry — including RERA, JOPS, and local governance standards
Requirements
Must be an Emirati National
(UAE Citizen)
University qualification; relevant certification in business administration, secretarial practice, or real estate is a plus
Fluency in
Arabic and English
(written & spoken) — essential
Strong computer literacy: MS Office (Word, Excel, PowerPoint, Outlook) and general digital tools
Excellent organizational skills, attention to detail, and ability to multitask
Positive attitude, willingness to learn, and commitment to
continuous improvement
Good communication and interpersonal skills — able to interact respectfully with all levels of stakeholders
Knowledge of UAE culture, government protocols, and local practices is highly valued
Location: Brussels, Belgium
We currently have a vacancy for an
Python Back-End Software Engineer
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Architect server-side components and services that form the backbone of web applications, employing best practices in Python programming;
Develop and maintain RESTful APIs to facilitate seamless communication between front-end and back-end systems;
Design, implement, and optimise database schemas and queries to ensure efficient data storage and retrieval processes;
Manage database security measures to protect sensitive information, ensuring compliance with data protection standards;
Enhance application performance by identifying bottlenecks and optimising server-side code and database queries;
Implement scalable architectures to handle increased user load and data volume, leveraging cloud services and containerization;
Conduct regular code reviews and use vulnerability scanning tools to identify and address potential security issues;
Implement security protocols and standards to safeguard applications against threats and ensure data privacy.
Requirements
University degree in IT combined with relevant IT professional experience of at least 12 years;
Excellent experience in Python and with web frameworks such as Django, Flask, or FastAPI;
Excellent experience with relational (e.g., Oracle, PostgreSQL) and non-relational databases (e.g., Elasticsearch, MongoDB);
Experience with code linters and formatters (e.g., pylint, black, flake8) to enforce coding standards;
Experience with AI-powered code assistants (e.g., Amazon Kiro, Github Copilot), staying updated with advancements in AI-driven code technologies that can streamline Python web application development;
Experience in containerisation tools like Docker, Podman and orchestration using Kubernetes;
Experience with VM management, Linux;
Excellent knowledge of ORM, schema design, efficient queries;
Knowledge of vulnerability scanning tools (e.g., OWASP), secure coding practices and standards, including authentication, authorisation and encryption;
Knowledge of code versioning tools such as Git or SVN;
Knowledge of DevSecOps tools such as Jenkins, GitLab CI, GitHub Actions (Continuous Integration/Deployment);
Strong understanding of RESTful design and implementation;
Familiarity with configuration management tools like Ansible;
Knowledge of the grant management ecosystem will be considered an asset;
Excellent command of the English language, French will be considered an asset.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(158835/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Riyadh, Saudi Arabia
The Botanic Garden Maintenance Specialist is responsible for the specialised maintenance, environmental management, and plant-health care of botanic collections, with particular focus on rare, delicate, and environmentally sensitive species. The role ensures that greenhouses, conservatories, specialised plant areas, and associated horticultural systems maintain optimal growing conditions through systematic monitoring, preventative maintenance, and effective environmental control.
Key Responsibilities
Maintain optimal environmental conditions across greenhouses, conservatories, and specialised plant areas, including temperature, humidity, lighting, ventilation, and irrigation.
Conduct regular plant-health inspections and identify signs of stress, pests, diseases, nutrient deficiencies, and environmental issues.
Implement specialised care and maintenance protocols for rare, sensitive, and high-value plant collections.
Operate, monitor, maintain, and troubleshoot irrigation, environmental control, lighting, sensors, and other horticultural systems.
Manage irrigation and fertilisation programmes according to plant requirements, seasonal conditions, and water quality.
Monitor soil, growing media, substrates, drainage, moisture, and root-zone conditions, and prepare or amend growing media as required.
Implement greenhouse and conservatory cleaning, sanitation, sterilisation, and biosecurity procedures.
Support Integrated Pest Management (IPM) and preventative plant-health programmes.
Qualifications
Bachelor's degree in Horticulture, Botany, Plant Sciences, or a related discipline.
Specialist certification or training in greenhouse management, controlled-environment horticulture, irrigation, plant health, or horticultural equipment maintenance is advantageous.
Fluency in
English and Arabic
is required.
Experience
Minimum
5 years of relevant professional experience
in botanic garden maintenance, greenhouse operations, conservatories, specialist horticulture, or a comparable environment.
Proven experience caring for rare, delicate, sensitive, or high-value plant collections.
Hands-on experience with controlled-environment systems, irrigation, fertilisation, growing media, plant-health management, IPM, and greenhouse hygiene.
Experience operating, troubleshooting, maintaining, and calibrating horticultural and environmental monitoring equipment.
Experience implementing preventative and seasonal maintenance programmes and maintaining detailed technical and plant-health records.
Experience working collaboratively with horticulture, facilities, engineering, contractors, and specialist technical teams.
Previous experience in a botanic garden, conservatory, major public garden, research facility, or specialist horticulture environment is preferred.
Core Competencies
Specialist knowledge of botanic garden and controlled-environment horticulture.
Strong plant-health assessment and diagnostic skills.
Knowledge of irrigation, plant nutrition, soil and substrate management, IPM, and biosecurity.
Strong technical and preventative-maintenance skills.
Ability to interpret environmental monitoring data and respond to changing plant and system conditions.
High attention to detail when working with sensitive collections.
Strong planning, record-keeping, problem-solving, and organisational skills.
Effective written and verbal communication and teamwork.
Commitment to plant conservation, sustainability, safety, and horticultural excellence.
Location: London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a VP, Compliance to lead our compliance function across Aave Labs and provide strategic compliance leadership across our global business, spanning both our regulated entities and the wider unregulated parts of the Group.
This is a senior leadership role with broad responsibility across the Group, partnering closely with executive leadership, Legal, Product, Engineering, Operations, Finance and other teams to ensure we continue to grow and innovate within a strong and scalable compliance framework. The role will provide Group-wide oversight of compliance and regulatory risk, while recognising that the nature and intensity of regulatory obligations will differ across our businesses, products and entities.
You’ll oversee compliance across our products, entities and markets, including regulated parts of the business, while acting as a trusted advisor to senior leadership and relevant Boards. You’ll be expected to combine deep regulatory expertise with strong commercial judgement, helping the business navigate complex questions, launch new products, enter new markets and manage regulatory risk without losing sight of how the business operates
This is a role for someone comfortable moving between strategy and execution, from advising leadership on emerging regulatory issues, and assessing where regulatory boundaries apply across new and existing activities, to working directly with teams to solve complex compliance challenges. Given the role’s responsibilities across our regulated businesses, you’ll also be expected to hold relevant individual regulatory roles and approvals.
How you can make an impact:
Lead the Group compliance strategy and framework across our products, entities and jurisdictions, covering both regulated and unregulated activities and ensuring requirements and controls are appropriately calibrated to the nature and regulatory status of each business
Oversee the compliance frameworks of the Group’s regulated entities, ensuring they continue to meet applicable regulatory obligations, while providing proportionate compliance oversight and advice across the wider unregulated business
Act as a trusted advisor to executive leadership and relevant Boards on compliance, regulatory risk and emerging issues, providing clear, pragmatic and commercially minded guidance
Partner closely with Product, Engineering, Operations, Legal and Commercial teams to embed regulatory requirements into new products, features, partnerships and customer journeys from an early stage
Lead the assessment of regulatory implications associated with new products, markets, business models and strategic initiatives, developing practical approaches that enable the business to execute responsibly
Own and continuously develop the Group compliance programme, including policies, risk assessments, monitoring and testing, regulatory reporting, governance, remediation and management information
Oversee financial crime compliance across the Group, ensuring effective and proportionate frameworks for AML/CTF, sanctions, customer risk, transaction monitoring, suspicious activity reporting and other relevant financial crime risks
Maintain effective regulatory relationships and lead engagement with regulators, including regulatory applications, examinations, information requests and remediation programmes where required
Monitor regulatory developments across our key markets and translate changes into clear implications, priorities and actions for the business
Provide clear and effective compliance reporting to executive leadership and relevant Boards, ensuring key risks, trends and areas requiring attention are understood
Let's connect if:
You have 12+ years of experience in Compliance, Financial Crime, Regulatory or related functions within regulated financial services, fintech, payments or crypto, including significant experience in senior leadership roles
You have operated at Group or enterprise level with responsibility spanning multiple products, business lines, regulated entities or jurisdictions
You have advised executive leadership and Boards on complex compliance and regulatory matters and are comfortable challenging senior stakeholders when required
You have significant experience engaging directly with financial services regulators and understand how to manage regulatory relationships effectively
You have strong knowledge of regulatory frameworks relevant to payments, cryptoassets and digital financial services, ideally across the UK, EU and US
You have experience supporting product development and understand how to translate regulatory requirements into practical solutions without unnecessarily slowing down innovation
You’re able to operate strategically while remaining close enough to the detail to work through complex or high-risk matters when required
You have experience building and scaling compliance programmes, teams and infrastructure within a growing international organisation
You’re comfortable operating in a fast-paced environment where regulation and business priorities evolve quickly and where there may not always be an established playbook
You are able to satisfy applicable FCA fitness and propriety requirements and are comfortable holding individual regulatory responsibilities in respect of our UK regulated businesses, including registration as an EMD and MLR Individual.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Engineer to design the systems behind how people at Baseten get access, stay secure, and move through their time here. This role builds the controls and automation that our IT Operations team runs every day across identity, client platforms, SaaS, and cloud access.
The goal is a corporate environment that’s secure by default and easy to use: access that’s right from day one, removed when it should be, and provable at any time.
RESPONSIBILITIES
- Strengthen our identity platform with strong authentication, clean access models, and least privilege as the default.
- Automate the workforce lifecycle so that joining, changing roles, and leaving Baseten are fast, consistent, and need little manual work.
- Build reliable pipelines for OS updates, patching, and software deployment that keep the fleet current without disrupting people’s work.
- Connect device health to access decisions, so a compliant device is what earns access to sensitive systems.
- Recommend identity and security standards for our SaaS and AI tools, and make the secure configuration the easy path for teams adopting new ones.
- Bring governance to non-human identities (service accounts, API keys, AI agents) and replace long-lived credentials with better options wherever possible.
- Manage configuration as code across identity and endpoints to reduce drift, so audit readiness comes from the systems themselves instead of a separate workstream.
- Give IT Operations well-designed tools and guardrails, so they can handle more requests on their own, safely.
REQUIREMENTS
- 5+ years in IT engineering or corporate security engineering, ideally at a cloud-native company.
- Strong grounding in identity: SSO, MFA, provisioning, and the protocols behind them.
- Hands-on experience engineering macOS fleets at scale: MDM, configuration profiles, app packaging and deployment, and endpoint visibility and EDR tooling.
- Experience automating real workflows in code (Python, Bash, or similar), and comfort with infrastructure-as-code.
- A working understanding of SaaS and cloud access risks, and how to reduce them without blocking the business.
- Good judgment about when to build, when to buy, and when to leave something alone.
- Clear writing, and a track record of working across IT, People, Engineering, Legal, GRC and Security.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Senior Project Manager, Mechanical sits on Galaxy's pre-construction team and provides mechanical engineering support across the data center portfolio, primarily focused on early equipment selection & procurement, site design, and construction planning.
As an early member of Galaxy's growing pre-construction team, you will own the mechanical and plumbing side of construction budget, design input, and equipment planning across Galaxy's multi-site AI/HPC data center portfolio. You will run owner-furnished, contractor-installed (OFCI) equipment packages from demand forecast through RFP, bid leveling, award recommendation, and purchase order, then manage submittals, production, expediting, and factory and first-of-kind witness testing through delivery to site.
This position partners closely with Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and OEMs, and you will lead vendor research and new-technology evaluation so each campus is faster, more standardized, and more cost-effective to deliver than the last. Responsibilities below are listed in priority order.
What You’ll Do:
You own mechanical and plumbing OFCI packages from demand forecast through RFP, bid leveling, award recommendation, purchase order, and delivery to site, and you support changes after award.
You provide mechanical and plumbing equipment, technical, and budget input to Galaxy's integrated construction estimates, schedules, and design process.
Once equipment arrives on site, Galaxy's Construction team owns receiving, storage, installation by our general contractors and trade partners, startup, and commissioning. You remain the technical and commercial resource for the terms you negotiated.
Finance owns billing, payment, and collections. You provide the committed cost, forecast, and payment-milestone data that supports them.
1. OFCI Sourcing, Bid Leveling, and Award
Build and maintain rolling mechanical and plumbing OFCI demand forecasts by site and phase, aligned to the portfolio schedule.
Recommend manufacturing slot reservations, capacity agreements, and framework agreements with OEMs in partnership with Procurement.
Develop technical scopes and RFP packages, and run technical and commercial bid leveling using standardized templates.
Prepare written award recommendations that weigh cost, lead time, total cost of ownership, technical compliance, supplier risk, and dual-sourcing.
Own purchase order issuance for awarded mechanical and plumbing packages in coordination with Procurement.
Partner with Procurement and Legal on key commercial terms, including warranty start and duration, delayed-start or extended warranty options, storage and maintenance obligations, vendor startup and commissioning support, spare parts, delivery terms, title and risk of loss, liquidated damages, and turnover documentation.
Support post-award change management by evaluating scope, cost, and schedule impacts and maintaining the change log through delivery.
2. Technical Input, Specifications, and Budget
Provide mechanical and plumbing technical and budget input during planning and design for HVAC and plumbing systems, heat rejection, liquid cooling (FWS/TCS and CDUs), fire protection, BMS and mechanical controls, water treatment, and generator fuel systems.
Translate tenant requirements and Engineer of Record (EOR) design intent into vendor-neutral OFCI equipment specifications, and maintain Galaxy's mechanical equipment standards.
Provide equipment cost, lead-time, and escalation inputs to the estimates, budgets, and forecasts used by construction and Finance.
Where liquid cooling equipment is tenant-furnished, define and document the facility/tenant demarcation, interface requirements, and acceptance criteria. Where it is Galaxy-furnished, manage it like all other OFCI equipment.
Incorporate Operations feedback on maintainability, spares, and lifecycle cost into specifications and award recommendations.
3. Submittals, Production Tracking, and Expediting
Coordinate submittal and shop drawing review with the EOR and Galaxy engineering, and track approvals against release-for-production dates.
Own the mechanical and plumbing OFCI master tracker covering purchase order, submittal, production slot, factory testing, shipment, and required-on-site (ROS) dates.
Verify production progress directly with OEMs, escalate slips early, and present recovery options.
Coordinate shipping and logistics and confirm delivery windows with Construction.
4. Factory Witness Testing, First-of-Kind, and Quality
Define and lead factory witness testing (FWT/FAT) and first-of-kind and first-article testing (Commissioning Level 1) for chillers, dry coolers, CDUs, CRAHs and fan walls, air handlers, pumps and skids, and modular plants.
Align test scope and acceptance criteria with the commissioning agent and Galaxy's Construction and Commissioning teams.
Document results, track nonconformances to closure, and approve units for shipment within delegated authority.
5. Vendor Research and New Technology
Engage OEM product roadmaps, evaluate and qualify new products and suppliers, including modular and prefabricated mechanical plants and liquid cooling equipment, and run pilots and first-of-kind tests.
Recommend standard product families and approved alternates that enable dual-sourcing and faster, repeatable campus delivery.
Track regulatory and market drivers, such as low-GWP refrigerant transitions, tariffs, and lead-time shifts, and assess their impact on specifications and budgets.
6. Cross-Department Coordination, Turnover, and Process Building
Serve as the mechanical and plumbing OFCI point of contact for Procurement, Finance, Legal, Construction, Operations, design teams, commissioning agents, and tenant technical teams.
Provide Finance with committed cost, forecast, and payment-milestone data for OFCI purchase orders.
Deliver a complete turnover package to Construction with each delivery, including a commercial terms summary, warranty terms and start conditions, OEM storage and maintenance requirements, factory test reports, serial numbers, approved submittals, O&M manuals, spare parts lists, and vendor startup contacts.
Build the team's foundational tools and processes, including the OFCI tracker, bid leveling templates, factory test protocols, vendor qualification criteria, and a commercial terms checklist, and capture lessons learned across sites.
What We’re Looking For:
Bachelor's degree in Mechanical Engineering or a closely related technical discipline, or equivalent experience.
8-10 years of experience in mechanical equipment engineering, procurement engineering, MEP construction, OEM application or project engineering, or owner-side capital delivery, with at least 5 years supporting data centers or other mission-critical facilities.
Hands-on experience running RFPs and technical and commercial bid leveling for mission-critical mechanical systems, including cooling plants, air handling systems, pumps, heat rejection equipment, piping, valves, controls, and redundancy configurations.
Experience coordinating equipment submittals with an Engineer of Record, cross disciplinary design teams, and managing production tracking, expediting, and factory witness testing expectations.
Working knowledge of equipment commercial terms, including warranty, storage, startup, liquidated damages, and title and risk of loss, and how they affect construction and operations.
Demonstrated ability to manage multiple concurrent equipment packages across multiple sites and schedules.
Advanced Excel skills, with experience building trackers, bid leveling models, and cost forecasts.
Experience reviewing mechanical drawings, equipment submittals, sequence-of-operations documents, commissioning scripts, test reports, O&M manuals, and maintenance documentation.
Strong communication skills with the ability to explain technical issues clearly to site operations, leadership, vendors, design teams, construction teams, and commissioning partners.
Bonus Points:
10+ years of experience, including multi-site hyperscale, AI/HPC, or wholesale colocation programs that use an OFCI delivery model.
Professional Engineer license or Engineer-in-Training certification.
Liquid cooling experience, including CDUs, FWS/TCS design, fluid quality, wetted materials, and leak detection, and familiarity with ASHRAE TC 9.9 and OCP liquid cooling guidance.
Experience at a chiller, heat rejection system, CRAH/fan wall, or CDU manufacturer.
Experience with modular or prefabricated mechanical plants and first-of-kind product qualification.
Experience with Procore or Autodesk Construction Cloud, Bluebeam, Primavera P6 or Microsoft Project, Smartsheet or Power BI, and ERP or procurement systems.
PMP, CSCP, or an equivalent project management or supply chain industry recognized credential.
Experience building processes, templates, and tools as an early member of a new team.
Key Competencies:
Mechanical and heat rejection equipment: air- and water-cooled chillers, dry and adiabatic coolers, cooling towers, heat exchangers, CRAHs and fan walls, air handlers, in-row/above rack/rear-door heat exchangers, pumps and VFDs, and hydronic skids.
Liquid cooling: in-row and facility-scale CDUs, FWS/TCS interfaces, filtration, fluid chemistry, and facility/IT demarcation.
Plumbing and water treatment: makeup, domestic, and process water, plus chemical treatment and filtration equipment.
Fire protection: suppression and detection interfaces with mechanical spaces.
BMS and mechanical controls: equipment-integrated controls, points lists, sequences of operation, and integration requirements.
Generator fuel systems: fuel storage, polishing, and transfer, coordinated with Electrical construction.
Regulatory and market awareness: AIM Act low-GWP refrigerant requirements, A2L refrigerant safety implications, and tariff and country-of-origin exposure.
Commercial judgment and the ability to balance cost, schedule, risk, and quality in award decisions.
Ownership mindset and the discipline to build scalable processes for a growing portfolio.
Success Measures:
In your first 90 days:
A mechanical and plumbing OFCI master tracker is live for every active site and phase.
A standard bid leveling template and award recommendation format are adopted.
Version 1 factory test protocols for chillers, CDUs, and CRAHs/fan walls are agreed with Construction and the commissioning agent.
An OFCI commercial terms checklist is adopted with Procurement and Legal.
Vendor qualification criteria and an initial approved vendor and alternate list are in place for major mechanical categories.
By the end of your first year:
All mechanical and plumbing OFCI packages are awarded on or before procurement plan dates.
At least 90% of equipment arrives on time to required-on-site dates.
All first-of-kind units are witness-tested before shipment.
No warranty coverage gaps are caused by storage or startup terms, and every delivery includes a complete turnover package.
At least two major mechanical categories are qualified for dual-sourcing.
Award values land within agreed budget tolerances, with variances documented.
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: White Plains, New York
Director, Business Intelligence & Reporting
Position Overview
The Director, Business Intelligence & Reporting, is responsible for leading the strategy, architecture, development, governance, and continuous improvement of enterprise reporting and analytics. This role serves as the organization’s subject matter expert for Microsoft Power BI and bridges complex data infrastructure with executive and operational decision-making. Working closely with Finance, Data Platform, Engineering, IT, Security, and business leaders, the Director will establish scalable reporting standards, consistent KPI definitions, trusted semantic models, and production-grade dashboards that deliver clear, actionable insights.
The role will maintain continuity of critical reporting while helping transition manual and legacy reporting processes into a governed enterprise environment. It will also support the broader Enterprise Data Strategy by aligning dashboards, reporting logic, data-quality controls, and source-system reconciliation with the future-state data platform.
Primary Responsibilities
Enterprise Reporting Strategy & Architecture:
Define and execute the enterprise roadmap for Power BI reporting and analytics. Partner with engineering and business teams to transition legacy reporting into scalable semantic models, governed data hubs, and reusable reporting assets.
Business Intelligence Delivery:
Own the design, development, maintenance, and continuous improvement of enterprise dashboards, recurring management reporting, and executive reporting across Finance, Sales, Operations, Product, and other business functions.
Advanced Power BI Development:
Architect and deliver complex, interactive Power BI reports and dashboards. Develop optimized DAX calculations and Power Query/M transformations and promote efficient performance across large, multi-source datasets
Data Modeling & Integration:
Partner with data engineers and cross-functional teams to integrate data from disparate enterprise systems. Design robust dimensional and star-schema models and define clear relationships between reporting outputs and underlying data sources.
Reporting Transformation:
Lead the transition from manual, spreadsheet-based, and legacy reporting processes toward repeatable, scalable, consistent, and well-documented reporting solutions while maintaining continuity of critical business reporting.
Data Quality, Reconciliation & Validation:
Establish controls to validate reporting outputs against source systems, agreed business definitions, formulas, and cutoff dates. Identify reporting exceptions and data inconsistencies and coordinate resolution with appropriate data and business owners.
KPI & Metric Governance:
Partner with stakeholders to establish consistent KPI definitions, calculation methodologies, ownership, lineage, and conflict-resolution processes. Maintain documentation for report logic, source systems, dependencies, and business use.
BI Governance & Best Practices:
Partner with IT and Security to establish Power BI workspace governance, access protocols, security standards, deployment practices, and performance monitoring. Standardize user experience, visual design, layout frameworks, and calculation conventions.
Executive Advisory & Business Partnership:
Serve as a strategic advisor to executives and department leaders. Translate high-level business questions into precise analytical requirements and decision-ready dashboards, reports, and insights.
Enterprise Data Strategy Alignment:
Represent the reporting and analytics workstream within the broader Enterprise Data Strategy. Partner with the Data Platform organization to determine which reporting assets should be retained, redesigned, consolidated, migrated, or retired.
Team & Vendor Leadership:
Provide technical direction and quality oversight to analysts, developers, consultants, and vendors supporting reporting and analytics. Establish development standards, conduct solution reviews, and promote knowledge transfer and documentation.
Innovation & AI Enablement:
Evaluate practical emerging capabilities, including AI-assisted analytics, Microsoft Copilot for Power BI, and advanced predictive features, in partnership with Data, IT, Security, and business stakeholders.
Minimum Qualifications
Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Intelligence, Finance, or a related field, or equivalent professional experience.
8+ years of progressive experience in Business Intelligence, analytics, enterprise reporting, or advanced data visualization, including ownership of enterprise-scale Power BI solutions.
Expert-level proficiency with Power BI Desktop and Power BI Service, including semantic models, DAX, Power Query/M, gateways, workspaces, security, deployment pipelines, and performance optimization.
Advanced SQL proficiency and strong knowledge of dimensional modeling, star-schema design, data warehousing principles, and ETL/ELT concepts.
Demonstrated experience reconciling reporting outputs to source-system data and establishing reporting validation and quality-control processes.
Experience defining enterprise KPIs, metric standards, reporting governance, documentation, and data lineage expectations.
Ability to translate complex business requirements and ambiguous questions into clear technical specifications and decision-useful reporting solutions.
Strong executive communication, stakeholder management, analytical, problem-solving, and documentation skills.
Experience partnering across Finance, Data, Engineering, IT, Security, Sales, Operations, and Product functions.
Preferred Qualifications
Experience with Microsoft Fabric or a comparable modern enterprise data platform.
Experience modernizing or migrating legacy reporting environments and consolidating redundant dashboards and reports.
Experience supporting financial, customer, sales, operational, and executive or Board-level reporting.
Experience with enterprise data governance, master data management, data cataloging, or data lineage initiatives.
Microsoft Certified: Power BI Data Analyst Associate (PL-300), Fabric Analytics Engineer Associate (DP-600), or comparable credentials.
Compensation & Benefits
$180,000 – $230,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid Dental & Vision for Employee
Employer Paid Life Insurance for Employee
Employer Paid Long-term Disability
for Employee
Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
20 days PTO &
7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an Application Security Engineer!
Requirements
2+ years of experience in Application Security, Product Security, or a related security role.
Strong knowledge of web application security, OWASP Top 10, common attack techniques, and secure coding practices.
Hands-on experience with threat modeling, security architecture reviews, vulnerability assessment, and penetration testing.
Ability to review source code and identify security vulnerabilities.
Experience with SAST, DAST, SCA, secrets scanning, and vulnerability-management tools.
Understanding of CI/CD pipelines and experience integrating security checks into the SDLC.
Knowledge of API security, authentication, authorization, and common security protocols.
Familiarity with cloud, container, or Kubernetes security.
Basic knowledge of Web3 and smart contract security.
Basic scripting or programming skills, preferably in Python or another relevant language.
Ability to clearly communicate security risks and remediation guidance to technical and non-technical stakeholders.
Responsibilities
Perform application security assessments, source-code reviews, and penetration testing.
Participate in threat modeling and security architecture reviews for new and existing products.
Triage Bug Bounty submissions: validate and reproduce vulnerabilities, assess their severity and business impact, identify duplicates and false positives, communicate with researchers, and coordinate remediation with engineering teams.
Identify, prioritize, and track vulnerabilities throughout the remediation process.
Provide developers with clear remediation guidance and secure coding recommendations.
Support the integration and operation of SAST, DAST, SCA, secrets scanning, and other security tools within CI/CD pipelines.
Participate in defining and reviewing security requirements throughout the software development lifecycle.
Validate security-tool findings and help reduce false positives.
Support investigations and remediation of application-related security incidents.
Contribute to application security standards, guidelines, and reusable security controls.
Help deliver security training and promote secure development practices across engineering teams.
Collaborate with developers, DevOps, QA, product teams, and other security specialists.
Monitor emerging application security threats and contribute to improving AppSec processes.
Ukrainian (Native)
English (B1)
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Worldwide
Workplace: hybrid
This is a "Jumper" position between Laundry Supervisor and Laundry Master.
Laundry Supervisor
Department / Section: Hotel / Housekeeping
Reports to: Laundry Master
The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures.
The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.
Duties and Responsibilities:
Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen
Monitor workflow and prioritize tasks to meet operational demands and avoid shortages.
Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition.
Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards.
Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master.
Supervise and support Laundry Attendants during shifts.
Conduct pre- and post-shift briefings.
Ensure adherence to SOPs, safety procedures, and public health standards.
Monitor team performance and support Laundry Master with evaluation reports.
Promote teamwork, efficiency, and accountability within the department.
Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities.
Monitor equipment performance and report any defects or breakdowns.
Follow up on maintenance requests in coordination with the Laundry Master.
Monitor and verify daily production reports for accuracy and completeness.
Support inventory control by minimizing loss or damage of linen and uniforms.
Enforce proper storage of chemicals and equipment.
Identify operational inefficiencies and recommend improvements to procedures and workflows.
Perform any other duties as assigned by the superior, in line with operational needs.
Requirements
Proven experience in a supervisory role within laundry operations, in cruise vessels.
Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling.
Demonstrated leadership and team supervision skills.
Effective problem-solving and decision-making capabilities.
High attention to detail with a strong focus on quality control.
Basic cost awareness with the ability to support waste reduction and efficient resource use.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to coordinate across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Laundry Master
Department / Section: Hotel / Housekeeping
Reports to: Assistant Executive Housekeeper / Executive Housekeeper
The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards.
The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations.
Duties and Responsibilities:
Plan, organize, direct, and control all laundry operations onboard.
Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen.
Monitor production flow and adjust priorities to prevent shortages across departments.
Ensure all items are returned clean, pressed, stain-free, and in good condition.
Establish duty rosters, section plans, and rotation schedules.
Train, coach, and develop team members to improve performance.
Conduct performance evaluations in coordination with the Executive Housekeeper.
Ensure correct handling of fabrics, chemicals, and equipment usage.
Conduct regular inspections of finished products and production processes.
Identify operational issues and implement corrective and preventive actions.
Maintain high standards of hygiene and cleanliness in all laundry areas.
Ensure all laundry equipment is operated correctly and maintained in optimal condition.
Schedule and supervise routine cleaning procedures.
Raise and follow up on maintenance requests with the Technical Department.
Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages.
Support departmental budgeting and cost control initiatives.
Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper.
Prepare and submit monthly discard/breakage reports, with clear justification of root causes.
Ensure compliance with Safety procedures and Public health protocols.
Coordinate with other departments to ensure timely service delivery.
Prioritize workloads based on operational demands and turnaround requirements.
Support special operational needs (turnaround days, peak loads, events).
Perform other responsibilities as assigned by the superior, but not limited to the above.
Requirements
Proven leadership experience in laundry operations, preferably within cruise ships.
Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment.
Demonstrated leadership and team management skills.
Strong organizational and operational planning abilities.
Effective problem-solving and decision-making capabilities.
High attention to detail with a focus on quality control.
Solid cost awareness and resource management skills.
Fluent in English; additional languages are considered an advantage.
Strong interpersonal and communication skills, with the ability to work across departments.
Professional, reliable, and capable of working in a multicultural environment.
Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads.
Strong sense of responsibility, integrity, and confidentiality.
Commitment to safety, hygiene, and service excellence.
Embarkation last week November 2026
Contract length: 9 months on/ 2 off
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has two sub-squads, Ingest and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing?
Take a very active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What are we looking for in you?
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Some experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
Nice to haves:
Experience working with Kubernetes is highly desirable
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with the concept of infrastructure as code
In the United States, the base compensation range for this role is USD
174,500
- USD 209,000
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
УдалённоseniorRemote, Japan
УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоAl Ain, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
География найма не уточнена
Riyadh, Saudi Arabia
ГибридГеография найма не уточнена
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
География найма не уточнена
Можно работать из любой страны
ГибридМожно работать из любой страны
United States (Remote); We are looking for candidates in the US and Canada
Все вакансии в одном месте - страница 19 · Job Hunters