Location: Almaty, Kazakhstan
Workplace: OnSite
About Higgsfield
http://higgsfield.ai/Higgsfield.ai http://Higgsfield.ai is the fastest-growing generative AI platform in the world. Creators use Higgsfield to produce video, images and interactive content with 200+ frontier models, at a scale few consumer products ever reach: we grew revenue 2x in the last quarter and crossed $1B in annualized cash revenue in September 2026.
We recently closed a $500M funding round at a $5B valuation to accelerate what’s working. The company is small relative to its revenue, decisions are fast, and the distance between an idea and production is measured in days.
About the role
You will join the Product Growth team, which owns all of Higgsfield’s revenue and measures its results in money, not process. Product Growth is the fastest-shipping team at Higgsfield, with 80+ releases a month. You will own one of our verticals, Lifecycle, with end-to-end ownership of conversion, retention and engagement: turning new users into paying subscribers, paying subscribers into habitual users, and consumers into prosumers.
We are looking for a PM who treats growth as an engineering problem, not a campaign calendar. You should be comfortable going from cohort data to shipped product in the same week, defending every claimed win with honest attribution, and understanding the full picture behind the numbers: why users buy, why they leave, and what brings them back. This is a hands-on role with direct impact on the largest line items in the business, where small mistakes are expensive.
Key responsibilities
- Own conversion and activation: onboarding flows, paywalls, aha-moment design and time-to-first-value.
- Build engagement systems and in-product communication: tasks, streaks, rewards and notifications that create durable habits rather than one-off spikes.
- Own churn end-to-end: voluntary churn (cancellation flows, save offers, plan right-sizing) and involuntary churn (dunning, payment recovery, grace periods).
- Run winback as a system: offer architecture, timing and channel orchestration for cancelled and dormant cohorts.
- Drive expansion and additional revenue: upsells, plan upgrades and credit top-ups from engaged cohorts.
- Go deep on users and data: behavioral segmentation, cohort deep-dives and insights that feed every team in Product Growth.
- Work closely with analysts: set clear analytical tasks, find insights in the data and turn them into product decisions.
- Look beyond a single metric: understand unit economics and how each change affects the business as a whole.
Minimum qualifications
- A proven, personal contribution to scaling a business. You can name the curve you bent and the mechanism that bent it. Big-company experience alone is not enough.
- A track record of owning conversion, retention, engagement or monetization metrics, ideally in a subscription business.
- Strong data skills: cohorts, retention curves, segmentation. You can build your own queries and know how to work with analysts effectively.
- Hands-on experience with unit economics and shaping business strategy. You work end-to-end, from forming a hypothesis to forecasting its impact on the business.
- Measurement discipline: frequent experiments, honest attribution and guard metrics.
- Fast thinking: you get up to speed on new context quickly and come to concrete answers, not general frameworks.
- A technical background is not required for this role.
Preferred qualifications
- Founding or entrepreneurial experience. We value it even if you have less than 2–3 years as a PM.
- Zero-to-one experience: you have launched a product and grown it.
- A track record of at least 4x year-over-year growth driven by your decisions.
- Background in consumer AI, subscriptions, gaming or a credits-based economy.
- Experience with payments, payment recovery tooling or CRM/lifecycle platforms.
Who this is not for
- You prefer working from complete specifications rather than defining problems yourself.
- You want a narrow, predictable scope and a stable schedule.
- You are looking for a slower release cycle. We ship daily.
How we hire
Recruiter screen → product case → take-home assignment → defense → final interview.
During the case, you’ll get context and around 10–15 minutes to give a concrete answer. We’re looking for specific solutions, not general reasoning.
What we offer
- Competitive compensation in USD with meaningful equity in a hyper-growth company valued at $5B.
- A team that owns its P&L end-to-end: you will see your work in the revenue numbers within weeks, not quarters.
- Direct access to founders and leadership, with zero layers between you and the decision.
- Relocation support to Almaty for candidates moving from another city or country.
- Company-provided equipment, meals, transportation or other office benefits.
This is a fully on-site role based in our Almaty office. Our team works from the office five days per week for the full working day. We believe in-person collaboration is an important part of how we move quickly, solve complex problems and build strong teams.
ОфисAlmaty, Kazakhstan; Relocation support to Almaty for candidates moving from another city or country
Location: Brazil
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Our VIP team supports the firm's highest-value private clients across the Payward ecosystem: high-net-worth individuals (HNWIs) who expect a premium, secure, and highly tailored experience. We ensure Kraken remains the platform of choice for VIPs by delivering white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Senior VIP Relationship Manager, LATAM to help us scale our VIP client book and growth across the region. This is a hybrid role: part white-glove relationship management, part growth and business development. You'll build Kraken's presence inside LATAM's VIP trading and investor communities, run local marketing and events, and source new whale relationships.
We're looking for someone who isn't afraid to be bold, can build and scale initiatives from the ground up, and is humble enough to fail fast and move on to the next challenge. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you.
THE OPPORTUNITY
- Serve as the trusted point of contact for Kraken and Payward’s top private clients across LATAM, delivering consistent, high-quality white-glove service and building deep, durable relationships.
- Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive intervention on at-risk and lapsing clients.
- Build lasting relationships that grow AOP, net deposits, and trading volume, your primary KPIs, by becoming the partner clients trust with more of their capital and activity over time.
- Bring Kraken's private client and VIP offerings to market locally, including yield and earn campaigns, lending against tokenized equities and crypto collateral, OTC execution, and structured private-client benefits, ensuring they remain impactful and competitive against regional exchanges and desks.
- Source and convert new HNWI relationships through direct outreach, referrals, and introducer networks, from crypto-wealthy individuals and family offices to the principals of trading firms, OTC desks, miners, and project treasuries.
- Get inside LATAM's VIP trading communities: private trading groups, investor clubs, KOL and trader networks, and closed-door investor groups. Be the Kraken face those communities know and trust.
- Design and run local marketing and events (VIP dinners, trader meetups, conference-adjacent programming, and co-marketing with regional partners and KOLs) in partnership with our Marketing and Regional teams.
- Build and manage introducer and referral partnerships that produce a repeatable pipeline of qualified private clients.
- Act as Payward’s ear on the ground: competitive intelligence on regional exchanges, product gaps that cost us whale business, and the local narratives that move capital.
- Partner with Product, Marketing, Compliance, Banking, and Client Service to champion new efforts that drive private client growth and loyalty, and to make sure every play you run is inside Kraken's licensing and compliance perimeter.
WHAT YOU BRING
- 5+ years of experience in relationship management, account management, private banking, brokerage, or private client sales, including at least 2 years in the crypto space, with a track record of working with HNWIs.
- An existing, personal network among LATAM's crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities in Brazil, Mexico, Argentina, Colombia, or Chile.
- Demonstrated ability to originate business, not just service it. You have personally brought in clients, run events, or built a community presence that produced measurable pipeline.
- Deep understanding of trading product solutions, including spot, margin, and futures trading, as well as OTC trading, lending, and yield/earn products. Familiarity with how deposits and client balances drive an exchange's lending economics is a strong plus.
- Comfort operating in a regulated environment across multiple LATAM jurisdictions, and the judgment to know when to involve Compliance early.
- Highly data-driven, with expertise in analyzing KPIs such as assets on platform, net deposits, trading volume, and client portfolio revenue.
- Ability to be scrappy, bold, and unafraid to explore alternative and creative solutions to achieve results.
- Deep knowledge of cryptocurrency ecosystems, their players, frameworks, and market dynamics beyond just blue-chip tokens, including how local on/off-ramps and stablecoin flows shape client behavior in the region.
- Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds.
- Willingness to travel up to 30% across the region for client meetings, events, and conferences.
- Based in Brazil and native or near-native Portuguese plus fluent English required. Spanish is a strong plus.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - Europe Time Zones; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
Some of the biggest mobile apps and games on the planet trust us with their growth. But behind every top-charting app, there’s a visual engine that turns attention into downloads.
We are expanding our design team and looking for a Graphic Designer to join SplitMetrics Growth Services team.
You won’t just "make things look pretty” or redesign the same button for months. This is a fast-paced, high-impact agency role. You will be working directly with diverse international clients, shaping the visual presence of apps and games across global app stores.
We need a technically strong visual performer who understands marketing psychology, owns their Figma workflows like a pro, and acts as a strength multiplier.
YOUR MISSION & IMPACT
- Craft high-converting assets: design store visual architectures - screenshots, CPP, app icons, app promo banners for iOS and Android apps.
- Build high-performance ad creatives: turn ideas into bold ad banners and visual concepts across Meta, TikTok, and other platforms.
- Translate strategy into visual systems: work side-by-side with our ASO and UA teams to convert hypotheses and marketing goals into visual stories that drive downloads.
- Elevate team quality: help to level up overall design quality - share best practices, mentor junior team members, and help establish scalable design frameworks.
- Keep production bulletproof: maintain clean design systems and component libraries in Figma to keep master files scalable and frictionless for the whole team.
WHAT WE’RE LOOKING FOR
- 4+ years of proven experience in visual/graphic design within agency environments or fast-growing digital/marketing teams.
- Strong command of composition, visual hierarchy, typography, layout balance, color theory, and working with texts & visual effects.
- Mastery of marketing assets creation: hands-on experience creating materials, understanding or creation of store graphics is a major plus.
- Advanced Figma/Sketch user: you know Figma inside out - auto-layouts, components, variants, and efficient workflow hacks are second nature to you.
- Proficiency in Adobe products for complex photo editing, key visual creation, and retouching.
- Marketing & conversion mindset: you understand why a design works, how visual hierarchy directs user attention, and how hooks impact conversion rates.
- Self-organized & team player: highly organized in your own workflows, proactive in taking ownership, and natural at collaborating with and uplifting peers.
- AI workflow: familiarity or hands-on experience with AI design tools to speed up moodboarding, concepting, and asset generation.
- English proficiency: B1+ (smooth written and spoken communication with international teams).
NICE TO HAVE
- Illustrative & 3D skills: custom 2D illustration or basic 3D rendering.
- UI/UX foundations: understanding mobile app interface logic to extract the best visual hooks for marketing layouts.
- Experience in the gaming industry - ability to create assets from scratch.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Serbia; Spain
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Machine Learning Engineer.
Your main tasks will be:
Set the ML direction: choose which strategic bets to make and tie each one to clear business needs.
Drive LLM post-training and model adaptation end to end, from dataset construction to fine-tuning and preference optimization.
Design and build agent harnesses and tool-using LLM systems.
Shape multi-agent development workflows that make the team faster and more effective.
Build evaluation frameworks and LLM-as-a-judge systems that reliably predict real-world performance.
Improve dialogue quality across memory, emotional intelligence, persona consistency, safety and anti-loop behavior.
Ship production systems that directly shape user experience, retention and monetization.
We expect from you:
Python expert level: clean code, typing, async, multiprocessing, profiling, debugging, notebooks + production code.Trainsformers.
Training and fine-tuning LLMs.
SFT, LoRA/QLoRA, PEFT.
Preference optimization: DPO / ORPO / SimPO / CPO / GRPO or willingness to quickly go deep.
Building datasets for LLM training: cleaning, filtering, deduplication, preference pairs, synthetic data, hard negative mining.
LLM evaluation: offline evals, pairwise evals, LLM judges, human annotation.
Agent harness design: tool calling, function calling, structured outputs, retries, routing, state management, memory/context, guardrails.
Production LLM integration: APIs, streaming, batching, fallbacks, cost/latency trade-offs.
Observability for agents: traces, tool-call logs, transcript analysis, failure clustering.
Strong understanding of transformer architecture and modern LLM behavior.
Accuracy with dtype/device/batching: fp32/fp16/bf16, quantization, CUDA memory, avoiding dtype mismatch bugs.
Git, Docker, Linux, basic MLOps.
Fluent Russian, ready to work in CET (±2) hours.
Nice to have:
experience beyond text (computer vision, image generation, multimodal), long-running conversations and character consistency, vLLM / TGI / SGLang, DeepSpeed / FSDP / Accelerate, quantization, safety classifiers.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as a !
Requirements
We're looking for a Senio/Staff-level engineer with an open mind and a builder's instinct - someone who goes beyond executing tasks and is ready to own the High-Performance practice end-to-end: establish engineering processes, drive R&D, evaluate and champion new technologies, and lead their adoption in production.
The ideal candidate can bridge the gap between business requirements for low latency and high throughput and the realities of existing infrastructure - translating "we need to be faster" into an actionable technical roadmap. You bring a fresh perspective, know how to organize the work, and are equally comfortable optimizing a hardware parameter and presenting a strategy to stakeholders.
We expect 5+ years of hands-on experience as a DevOps/SRE/Systems Engineer in performance-critical environments - and the maturity to grow yourself and grow a team around you.
Linux:
Advanced administration and OS-level tuning — real-time OS configurations, cgroups, CPU isolation, memory management, and low-level network stack configuration.
Hardware Internals:
Deep understanding of CPU power and performance states (C/P-states), Hyper-Threading / SMT trade-offs, TX/RX ring configuration, and the full data path from NIC through PCIe to memory and CPU. Ability to reason about and tune each stage of that path under production load.
Networking & TCP Internals:
Deep knowledge of TCP/IP — congestion control, ACK behavior, buffer tuning, and protocol-level latency sources. Strong Linux networking fundamentals: low-latency NIC configuration, bypass networking technologies (DPDK, RDMA), and market connectivity (multicast feeds, co-location networks, VPNs).
Performance Engineering:
Practical experience profiling latency-sensitive systems; familiarity with tools such as perf, flamegraph, strace, tcpdump, eBPF, and hardware performance counters.
Containerization:
Deep knowledge of Docker and Kubernetes, including low-overhead deployment patterns and performance trade-offs of containerized workloads.
IaC:
Proven track record with Ansible, Terraform, and Helm in production environments.
Monitoring:
Hands-on experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and alerting (P99, jitter, throughput KPIs).
Scripting:
Solid scripting in Bash and Python; Golang is a strong plus given its role in systems tooling.
CI/CD & Secret Management:
Strong grasp of CI/CD pipelines with experience integrating performance validation stages; familiarity with Vault for secrets management.
Security:
Understanding of DevSecOps principles and Kubernetes security policies.
Key Performance Metrics You'll Work With
Latency Distribution
- P99 / P99.9 across the tick-to-trade path, using hardware-level timestamps (NIC/PTP).
Jitter
- variance between min/max latency, measured over large sample sets in live market conditions.
Throughput
- messages per second (orders + cancels) under exchange burst scenarios.
System Reliability
- сontinuous monitoring of uptime
Extra Credit / Big Pluses
Hands-on experience with kernel-level optimization: syscall reduction, network stack bypass (DPDK, RDMA, Solarflare OpenOnload).
Background in HFT, algorithmic trading, or other ultra-low-latency production environments.
Experience with hardware timestamping, PTP/IEEE 1588, and precision time synchronization.
Familiarity with colocation operations and exchange connectivity (cross-connects, proximity hosting).
Proven SRE track record with formal SLO/error budget frameworks in latency-sensitive contexts.
DevSecOps: vulnerability scanning, Zero Trust, RBAC, and secure delivery pipelines.
Understanding of business processes in FinTech, crypto, or electronic trading.
Responsibilities
Low-Latency Infrastructure Ownership:
Design, deploy, and continuously optimize infrastructure for latency-sensitive trading systems — market data handlers, order/deal gateways, and risk check engines. Own the full stack from bare metal to application delivery. Define and maintain a reference architecture for low-latency connectivity when onboarding new trading venues, including reproducible configuration baselines, validation procedures, and performance acceptance criteria — so every new venue goes live on a proven, optimized stack.
Cloud & Hybrid Network Connectivity:
Design, implement, and maintain complex low-latency network solutions for cloud provider interconnects - including cross-connects and Direct Connect / ExpressRoute links between cloud regions, hybrid on-premise/cloud topologies, and high-throughput inter-server fabrics. Ensure both latency minimization and fault tolerance at every layer: physical redundancy, failover routing, and path diversity across providers and regions.
Hardware & OS Stack Tuning:
Go deep on the full hardware and OS stack - CPU pinning, C/P-states, HT/SMT configuration, NUMA topology, IRQ affinity, TX/RX ring sizing, NIC offloading, and network stack bypass (DPDK/RDMA where applicable). Understand the complete data path from NIC through PCIe to memory and CPU - and optimize every hop.
Infrastructure as Code (IaC):
Automate provisioning and configuration of high-performance environments using Ansible, Terraform, and Helm - with performance reproducibility as a first-class requirement.
Latency Profiling & Benchmarking:
Systematically profile and debug latency hotspots across the full execution path. Establish and maintain SLA/SLO targets; track P99/P99.9 distributions, jitter, and throughput - not just averages.
CI/CD for Performance:
Build and maintain CI/CD pipelines that include automated latency regression testing, so performance degradations are caught before they hit production.
Monitoring & Observability:
Design and operate comprehensive latency monitoring and alerting systems (Prometheus, VictoriaMetrics, Grafana) - including hardware timestamping (NIC/PTP) and fine-grained performance telemetry.
Colocation & Network Placement:
Research, evaluate, and manage optimal server placements - colocations, cross-connects, proximity hosting. Work closely with network and infrastructure teams to minimize physical and logical distance to exchanges.
High Availability & DRP:
Design systems that maintain stability and reliability under peak load while continuously pushing latency lower - zero regressions, always.
Cross-Team Collaboration:
Work alongside algo developers, quant teams, and network engineers to ensure trading strategies execute with minimal infrastructure overhead.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Senior Casino Account Manager on Malta!
About the job:
In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.
Key Responsibilities:
Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact.
Build and maintain long-term relationships with key stakeholders across client organizations.
Develop account strategies to drive revenue growth, player engagement, and market expansion.
Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products).
Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results.
Coordinate the successful launch of new games, promotional campaigns, and product features.
Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations.
Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction.
Monitor market trends, competitor activity, and regulatory developments to identify new opportunities.
Represent the company at industry conferences, client meetings, and networking events when required.
Mentor junior account managers and contribute to best practices within the Casino Commercial team.
Requirements:
Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry.
Strong understanding of online casino products, game content, player behavior, and operator business models.
Proven track record of managing high-value B2B accounts and delivering commercial growth.
Excellent relationship-building, negotiation, and stakeholder management skills.
Strong commercial acumen with the ability to interpret data and translate insights into business opportunities.
Experience working with commercial reporting tools.
Strong communication and presentation skills.
Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required.
Preferred Experience working for a platform provider, aggregator.
Knowledge of regulated iGaming markets and compliance requirements.
Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI.
Additional European language skills are advantageous.
Key Competencies
:
Strategic relationship management
Commercial negotiation
Revenue growth and account development
Customer success
Analytical thinking
Problem solving Influencing and stakeholder management
Presentation and communication
Planning and organization
Collaboration and teamwork
Adaptability and resilience
Success in this role will be measured by:
Revenue growth across managed accounts.
Client retention and satisfaction.
Successful delivery of game launches and commercial initiatives.
Growth in wallet share and cross-selling opportunities.
Achievement of commercial KPIs and revenue targets.
Strong internal collaboration and operational excellence.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
About Airship: Airship is a technology company providing a platform for managing omnichannel customer experience, trusted by leading brands like Alaska Airlines, BBC, and The Home Depot. Their platform enables seamless, unified customer experiences across multiple channels including apps, websites, email, SMS, and wallets, using a no-code, AI-powered system designed for non-technical teams.
About the Role: As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services processing continuous event streams and supporting analytical workloads across terabytes of data. The backend infrastructure runs on Google Cloud Platform, using Java-based microservices and SQL and NoSQL databases. You will join a core engineering team shaping Airship’s technical foundations and engineering practices.
Tasks:
— Design data schemas and take ownership of data semantics
— Maintain, improve, and scale Java APIs and distributed services
— Investigate performance issues using server metrics, application data, and system behavior
— Improve reliability, testability, and maintainability of backend systems
— Partner with product and engineering teams on technical design and implementation
— Help define technical standards across teams
— Lead and own large-scale releases and technical projects
— Use AI as a technical assistant to draft development plans and investigate problems or bugs
— Critically assess AI-generated suggestions for accuracy, security, and suitability
Requirements:
— At least three years of experience designing, operating, and maintaining distributed systems
— Professional fluency in spoken and written French (required)
— Strong Java development skills
— Experience with unit testing, code reviews, documentation, and Git-based version control
— Experience leading significant releases or technical projects
— Familiarity with continuous integration and continuous delivery practices
— Strong written and verbal communication skills
— Collaborative and pragmatic approach to software development
— Commitment to building reliable, maintainable, and testable systems
Preferred:
— Experience troubleshooting and improving JVM performance
— Experience with Google Cloud Platform
— Knowledge of distributed NoSQL databases or key-value stores
— Strong Linux administration fundamentals
Work Location & Travel Requirements:
— Remote work allowed, specifically candidates must live in France or the United Kingdom and have the existing right to work there
— Up to 10% travel may be required based on business needs or manager requests
Compensation:
— Starting pay varies based on skills, experience, market demands, and location
— All offers include stock options
Benefits & Perks:
— Medical insurance options for employees and dependents
— Flexible time off, paid holidays, parental leave, and volunteer time off
— Employer-subsidized mental health and wellness programs
— Digital-first work environment with monthly stipend for remote work
— Mentorship and growth opportunities
AI in Recruiting:
— AI tools are used as decision-support only
— Human review of AI-generated recommendations is conducted
— No applicant is rejected solely based on AI output
— Candidates may request human review or opt out of AI evaluation
Hiring Commitment:
— Airship is committed to diversity and equal employment opportunities
— Employment decisions are made irrespective of protected characteristics
— Fair Chance laws compliance for applicants with criminal histories
Candidates affirm the truthfulness of their application and understand that false information may lead to dismissal.
Location: Remote - Europe Time Zones
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're currently seeking a QA Engineer to the meticulous testing of web applications to ensure their reliability and functionality.
In this role you will:
- Perform functional testing (frontends / APIs) and analyze the results.
- Design approaches to validate AI-driven and non-deterministic outputs — output quality, consistency, and guardrails.
- Identify defects and write clear and reproducible bug reports following team standards for defects.
- Create and maintain test documentation based on test design techniques.
- Get involved early and throughout the development process, from requirements and design onward, contributing actively instead of waiting for tasks to land on your plate.
- Be a proactive voice in the team — joining discussions, asking the hard questions, and advocating for quality from the very start.
- Verify asynchronous and event-driven flows behave reliably under realistic conditions.
- Interact with customer support managers, product team and developers.
About you:
- 3+ years of experience testing web applications.
- Genuine enthusiasm for agentic AI and keeping up with how the field evolves
- Comfortable with CLI.
- Solid SQL expertise.
- General understanding of software architecture.
- General understanding of python programming language.
- Understanding the role of QA at every stage of software development.
- Confident use of test design practices.
- Being vocal and proactive, positive thinking, focused on quality, attention to detail.
- Experience working with automating tests will be a plus.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Hasbro we’re changing the face of play and entertainment. We’re looking for people who want to explore, experiment and innovate to come up with the best ideas. Our culture of community, passion, integrity, creativity and inclusion has inspired our diverse team of highly skilled, highly creative and highly committed individuals for 90+ years, and we believe the best is yet to come.
Are you an ambitious sales leader looking for the opportunity to bring iconic brands to market? We have an exciting opportunity for a Senior Sales Manager leading all aspects of our Value, Club, Drug and Off Price businesses. In this role, you are responsible for enhancing the business opportunity across Hasbro’s Boys Action, Sports Action, Games, Preschool and Fashion Brand portfolios. The Senior Sales Manager will lead a team and connect with cross-functional partners to share and implement your channel and go-to-market strategy.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.
A Day in the Life of a Sr. Sales Manager
What You'll Do
Account Leadership:
Responsible for the annual sales plan, forecast and P&L for Club, Value, Drug and Off Price accounts
Build and present joint business plans with buyers and merchant leadership
Find new distribution, programs and white-space opportunities in each channel.
Regularly share insights and apply data to drive sell-in and sell-through
Develop a full understanding of account needs and work to achieve mutually beneficial results
Channel Strategy and Assortment:
Possess a strong understanding of Hasbro brands, consumer targets, and product line
Develop channel-specific assortments, pack-outs and price points in partnership with marketing and product development
Build account/channel specific strategies for sell-in including curating a product assortment that fits retailer needs and meets Hasbro revenue and margin targets
Cross-Functional Execution:
Partners regularly with marketing, account support, finance, flow planning and data management
Responsible for ensuring all key parties assist in meeting various deliverables and timelines throughout the selling process and POs are shipped on time and in full.
Articulate customer needs and influence internally
Negotiation and Profitability:
Negotiate terms, trade funds and allowances to deliver revenue and margin goals and optimize COB investment across accounts
Lead, mentor and develop a team of four sales managers
Use data to accurately project sales and regular communicate any changes to the plan as they occur
Provide regular business updates and forecasts to sales leadership
People leadership
Lead, mentor and develop a team of four sales managers
Use data to accurately project sales and regular communicate any changes to the plan as they occur
Provide regular business updates and forecasts to sales leadership.
What You'll Bring:
BA/BS Required
5+ years of transferrable experience selling to Off-Price accounts and at least one of: Club, Value or Drug
Excellent communication and negotiation skills
Proven track record succeeding in a fast paced environment
Results driven with a track record of meeting and exceeding sales targets
Strong understanding of market dynamics, consumer behavior, and industry trends
Solutions oriented demonstrating the ability to problem solve creatively and effectively
Strong time management, prioritization, planning, analytical, and organization skills
Demonstrated and experienced portfolio management
Strong understanding of retail finance
Sophisticated Excel/Powerpoint/PC skills
Minimum 30% travel required.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$140,900
—
$211,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Digital Games Monetization
U.S.-based required | West Coast strongly preferred (Bay Area ideal) | Headquarters: San Mateo, CA
Role Summary:
The
Senior Director, Digital Games Monetization
is responsible for leading the PlayStation Store's global publisher monetization organization and maximizing the value created for publishers, players and PlayStation. As the leader of the Digital Games Monetization team, they will define and execute the strategies, capabilities and partnerships that drive sustainable commercial growth. Combining expertise in publisher strategy, monetization, content lifecycle management and commercial optimization, they will ensure the PlayStation Store remains the industry's most effective platform for digital content monetization.
Reporting to the VP, PlayStation Store, the Senior Director will lead a global organization of monetization specialists and content lifecycle experts, partnering closely with publishers and cross-functional teams including Planning & Proposition, Merchandising & Editorial, Insight & Analytics, Commercial Development, GDPR, Channel Sales and Product. Acting as a trusted advisor to both internal stakeholders and external partners, they will identify the opportunities to accelerate publisher growth, improve commercial performance and develop innovative monetization capabilities that deliver measurable business impact.
As the senior leader of the Digital Games Monetization function, they will unite teams responsible for publisher strategy, content lifecycle optimization and commercial growth under a single vision and operating model. The Senior Director will be responsible for aligning priorities, developing organizational capability, establishing best practices and ensuring monetization expertise is applied consistently across publishers, markets and business models. Through strong leadership and strategic direction, they will build a globally connected organization.
In addition to driving commercial outcomes today, the Senior Director will play a critical role in shaping the future of monetization on the PlayStation Store. Working at the intersection of commercial strategy, publisher partnerships, product innovation and market intelligence, they will help identify emerging opportunities, influence Store capabilities and champion new ways of creating value. The role will be instrumental in establishing the PlayStation Store as the industry's leading partner for publisher growth and monetization excellence.
What You'll Be Doing:
The Senior Director, Digital Games Monetization will lead PlayStation Store's global digital monetization organization, building the strategy, operating model and organizational capability required to maximize the commercial performance of publisher content across the platform. They will lead a global team responsible for publisher monetization and content lifecycle optimization, ensuring clear objectives, performance measures and operating rhythms are in place to drive sustained commercial growth across markets, publishers and business models.
Working closely with publishers, the Senior Director will act as a strategic advisor, helping partners maximize long-term performance through effective monetization, pricing, promotional and lifecycle strategies. They will build and maintain senior relationships across the publishing industry, identify growth opportunities and provide commercially focused recommendations informed by player behavior, market dynamics and content performance. Working across the full spectrum of publishing partners, from global strategic accounts through to independent developers, they will help shape monetization strategies that deliver mutual value for publishers and PlayStation.
The role will be responsible for leading PlayStation Store's monetization strategy and commercial performance expertise, ensuring publisher decisions are supported by high-quality insight, analysis and market intelligence. Through the development of scalable frameworks, analytical approaches and best practices, they will help publishers identify revenue opportunities, improve content performance and optimize long-term lifecycle value.
A key accountability will be driving the adoption and evolution of Intelligent Pricing, expanding the impact of the Targeted Offers program and accelerating the development of future monetization capabilities across the Store. Working closely with Store, D2C and matrix teams, the Senior Director will champion innovative approaches to pricing, promotions, experimentation and commercial optimization. They will also help shape future capabilities that leverage data, automation and AI to improve publisher outcomes and strengthen PlayStation's commercial advantage.
The Senior Director will play a critical leadership role within the combined Partner Team structures (PCT) working in close partnership with GPDR to identify, prioritize and execute monetization opportunities across the PlayStation Store. Together, the teams will influence partner strategy, capability investment and ensure publisher needs, player outcomes and business objectives are reflected in product and platform decision-making. Through this partnership, the role will help connect commercial insight, platform capability and publisher opportunity into a unified strategy for Store and business growth.
As a member of the Store Leadership Team and wider D2C leadership community, the Senior Director will contribute to the strategic direction of PlayStation Store and the D2C business. They will represent publisher and monetization priorities within executive discussions, communicate commercial opportunities and performance to senior stakeholders, and help shape the future direction of digital commerce. Through strong leadership, organizational development and cross-functional collaboration, they will build a high-performing global organization that strengthens PlayStation's position as the industry's leading platform for publisher growth and commercial success.
What We're Looking For:
Significant commercial leadership experience within the games industry, with a proven track record of leading high-performing global teams and delivering sustainable growth through publisher-focused monetization strategies.
Deep expertise in digital business models, platform economics, digital monetization, pricing and promotions, lifecycle management and revenue optimization, with a strong understanding of the opportunities and challenges facing publishers across the industry.
Demonstrable success developing strategic partnerships with publishers ranging from global AAA partners to independent developers, driving commercial growth through data-driven recommendations and impactful monetization programs.
Strong commercial and analytical capability, with experience translating complex performance data, market trends, publisher and customer insights into actionable business strategies and revenue growth initiatives.
Proven ability to influence senior stakeholders internally and externally, working effectively across global, matrixed organizations to align teams around common commercial objectives.
Experience operating against ambitious commercial targets and communicating business performance, opportunities and strategic priorities to a wide range of audiences, from detailed operational reviews to executive leadership presentations.
A strategic yet hands-on leader, with a track record of delivering change, transformation and innovation in fast-paced environments, whilst maintaining strong operational execution.
Exceptional communication, relationship management and problem-solving skills, combined with a passion for experimentation, continuous improvement and the future of the games industry.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$251,000
—
$376,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are a recruiting partner representing
three leading, fast-growing e-commerce retention agencies
currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals:
They are looking for experienced
Lifecycle & Retention Growth Strategists
who can take ownership of customer retention, lifecycle marketing, and growth initiatives.
The Enterprise Scale Agency:
Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios.
The Agile Boutique Studio:
Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands.
The Data & Tech-Heavy Growth Shop:
Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools.
This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value.
Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership.
Key responsibilities
Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs.
Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized.
Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement.
Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives.
Translate data and customer behavior into clear strategic recommendations and actionable plans.
Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance.
Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities.
Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists.
Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements.
Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions.
Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate.
Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement.
Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business.
Requirements
5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field.
Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability.
Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns.
Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools.
Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization.
Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance.
Strong analytical skills and the ability to translate performance data into clear recommendations and next actions.
Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence.
Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail.
Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams.
Strong written and verbal English communication skills suitable for client-facing work.
Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments.
Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks.
Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus.
Benefits
Competitive USD compensation based on experience and client requirements.
Remote flexibility – work from anywhere while collaborating with international teams.
Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses.
High-ownership roles with exposure to strategy, experimentation, and business growth.
Location: United States; Canada; Colombia; Argentina; Brazil
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value.
Responsibilities
Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value.
Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential.
Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation.
Design and implement strategies to recover at-risk subscribers and reactivate former customers.
Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance.
Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue.
Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience.
Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth.
Requirements
Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR).
Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value.
Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth.
Experience managing lifecycle marketing strategies across email and SMS.
Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies.
Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation.
Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment.
Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership.
Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred.
US-based candidates are preferred, but qualified international contractors may also be considered.
Benefits
Competitive compensation
Work remotely while collaborating with a growing DTC brand.
A full-time contractor engagement.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
We're looking for a frontend-leaning Product Engineer with strong product sense, judgment, and taste to help shape and build Passport https://workos.com/passport. With Passport, accessing your work apps is as simple as unlocking your device, instead of battling one sign-in prompt after another. You’ll build the experiences that make that seamless, while giving administrators clear control over access.
You'll help decide what gets built and carry it through to production. Working directly with customers, you'll turn complex identity and device workflows into clear employee and administrator experiences, with hands-on engineering across the stack.
You’ll work in an AI-native engineering environment, using AI tools to prototype, build, and iterate while maintaining a high bar for product quality and technical correctness.
RESPONSIBILITIES ✔️
- Work directly with customers, solutions engineering, and go-to-market teammates to understand their identity and device setups, identify friction, and prioritize focused improvements.
- Build onboarding and access-management experiences that help employees get started and administrators confidently manage access.
- Own features from implementation through release and iteration, making pragmatic technical tradeoffs that balance maintainability with momentum.
- Collaborate with designers, backend engineers, and security engineers to make complex access workflows simple and secure.
- Help shape how AI agents access company tools, working with adjacent product teams to make connections and configuration understandable.
QUALIFICATIONS 🌟
- 5+ years of industry software development experience, including shipping user-facing products.
- Strong frontend engineering: accessible interfaces, well-structured application state, fast interactions, and thoughtful loading, empty, error, and recovery states.
- Full-stack capability: design useful APIs, reason about data models and queries, implement authorization behavior, and debug production issues. Your deepest expertise may be frontend; you can own work across layers and collaborate with specialists when needed.
- Strong product sense and judgment: understand customer needs, identify the right problems, and make thoughtful tradeoffs about priorities, scope, quality, and speed, including knowing what not to build.
- Strong product taste: you shape how a product works, not just how it looks. You can rethink complex workflows, choose sensible defaults, and make the right actions feel obvious.
- Clear communication and independent judgment through ambiguity, with the curiosity to learn unfamiliar systems and collaborate across disciplines.
- Bonus: Identity, authentication, authorization, or enterprise integrations, including SAML, OIDC, or SCIM.
- Bonus: Experience building desktop applications or device-management workflows.
- Bonus: B2B SaaS, developer tools, or employee and administrator products, especially experience building an early-stage product with its first customers.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Mexico
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
Growth at Incode owns the top of funnel - the pipeline that feeds every region's revenue number. This role exists to build the systems that generate it.
You'll ship AI agents, automations, and workflows across the full top-of-funnel surface: outbound, inbound, lead qualification and routing, event and conference motions, account and competitive research. The work is grounded in live Salesforce, Supabase, and Outreach data and supports revenue teams across NAM, LATAM, and EMEA. The Growth AI Office - our multi-agent GTM operating system - is where it lives, and a fleet of these agents is already in daily production use.
Today that fleet is built and maintained by a single engineer. You are the second builder.
You'll design and ship new agents, harden the ones already running, and own the integration layer that connects them to the systems revenue actually runs on. This is not an internal-tools ticket queue and it is not research. It is applied engineering where the output is measured in qualified pipeline, meetings held, and hours returned to a 24-person revenue team.
A note on the title:
"Growth Engineer" means different things at different companies. Here it does not mean product-led growth or experimentation infrastructure - Incode sells to banks, fintechs, marketplaces, and governments, and there is no self-serve funnel to optimize. It means engineering applied to pipeline generation. You will write and deploy production Python and Node services, stand up MCP servers, and own your own CI/CD - not configure a no-code platform. If your strongest work is A/B test infrastructure and activation metrics, or enrichment waterfalls inside a vendor UI, this is the wrong role. If you are an engineer who chose revenue systems as your problem space, keep reading.
What You’ll Own & Drive
Top-of-Funnel Agent Development
- Design, build, and ship production LLM agents that generate and qualify pipeline: scoped skills, explicit guardrails, human-in-the-loop checkpoints, and clean multi-agent handoffs. Take agents from concept to daily use by non-technical operators across outbound, inbound, and event motions.
MCP & Integration Infrastructure
- Build and operate the Model Context Protocol servers and clients that connect agents to Salesforce, Outreach, Supabase, ZoomInfo, Notion, and Slack. Own authentication, token scoping, pagination, rate limiting, and graceful failure - including for systems with no native integration path.
Grounding & Evaluation
- Keep agent output tied to real records, not plausible-sounding invention. Build schema-aware retrieval, reconciliation checks, eval harnesses, and regression tests so a prompt change never silently degrades a production agent.
Workflow & Decision Automation
- Implement routing, scoring, and trigger logic across automation platforms (n8n, Tines-class) and custom services: webhooks, scheduled jobs, event-driven pipelines.
Internal Tooling & Reporting
- Build the web apps, dashboards, and interactive reporting that put agent output in front of BDRs and leadership in a form they'll actually use.
Documentation & Durability
- Write the runbooks, skill specifications, and architecture docs that make the agent fleet maintainable by more than one person. Enable GTM operators to extend what you build without filing a ticket.
The Qualities That Set You Apart
Agent-Native Builder
- You've shipped LLM-powered systems that real people depend on, and you know the difference between a demo and something that survives contact with messy production data.
Integration Instinct
- You default to connecting systems rather than replacing them, and you're comfortable building the middleware that vendors didn't.
Evaluation Discipline
- You treat prompts and agent skills as code: versioned, tested, measured. You can tell someone whether a change made an agent better, with evidence.
Data Integrity First
- Before you automate on top of a number, you check whether the number is trustworthy. You've been burned by a bad join and you don't intend to be again.
GTM Fluency
- You can read a pipeline report, hold a conversation about conversion rates, and design for how a seller actually behaves rather than how the org chart says they should.
Ownership Under Ambiguity
- You scope your own work from a business problem, ship something usable fast, and iterate. You operate like a founder with a unicorn's resources behind you.
Handoff Mindset
- You write so that the next person can run it. You measure success partly by how little you're needed for maintenance.
Your Background
Engineering foundation
4+ years professional software engineering
1+ year building and shipping LLM-powered applications or agents to production - used daily by people who are not engineers
Strong Python and Node.js/TypeScript in production; React sufficient to build internal UI end to end
At least one internal application you built start to finish: data model, backend, interface, auth, deployment, and the maintenance afterward
CRM and revenue systems - required
Hands-on experience with both Salesforce and HubSpot. We run both, and this role writes against both. We are not asking for admin certification - we are asking for working fluency: standard and custom objects, field-level behavior and validation, record ownership and sharing, REST and bulk APIs, and a clear sense of what breaks downstream when you change something upstream
Sales engagement platform experience - Outreach, Salesloft, or Apollo: sequence and step models, prospect and mailing data structures, and API access patterns
A realistic view of how revenue data degrades in practice: duplicates, stale ownership, unenforced picklists, half-migrated fields - and what that means for anything automated on top of it
Bonus: enrichment and contact data providers (ZoomInfo, Clay, Lusha-class) at the API level rather than the UI level
Databases and data work
Production experience with Postgres or Supabase: schema design, migrations, indexing, query tuning, row-level security
SQL fluency against a warehouse - Redshift, Snowflake, or BigQuery-class - including window functions and incremental models
You have reconciled the same metric across two systems, found the delta, and explained it to a non-technical stakeholder
Automation, end to end
You have designed, built, deployed, monitored, and maintained automations in production - not just built them. You own the alerting and the failure modes for your own work
Webhooks, queues, scheduled jobs, retries, idempotency, and backfills. You have debugged a job that silently stopped firing
Automation platform experience (n8n, Tines, Zapier-class) and the judgment to know when to abandon the platform and write the service instead. We care more about the second half of that sentence
Routing, scoring, and decision logic implemented as code with test coverage, not as a chain of conditional blocks nobody can read
AI and agents
Hands-on with MCP - servers, clients, custom endpoints - or an equivalent tool-calling and agent framework
Production LLM API integration (Anthropic-class): structured output, tool definitions, context management, cost and latency tradeoffs
Prompt and skill design treated as versioned artifacts, with some method for evaluating whether a change helped
Deployment, integration, and security
Cloud deployment ownership: AWS, containerized hosting, CI/CD (GitHub Actions); Terraform or another IaC tool a plus
OAuth flows, token lifecycle and refresh, credential vaults, header auth, and least-privilege scope review on the integrations you build
Nice to have
Experience supporting a multi-region revenue team (NAM, LATAM, EMEA) and the data-residency questions that come with it
Event and conference lead-capture tooling
Notion and Slack API work
Experience enabling non-technical teams on AI tooling - documentation, training, internal adoption
The Work You've Done Before
Come ready to walk us through two or three things you have built. The strongest candidates we have seen have shipped work like:
An internal application a non-technical team now uses every day, where you owned it from data model to deployment
A two-way integration between two systems that had no native connector, including how you handled auth, rate limits, and partial failure
An agent or automation that replaced a recurring manual process, with a before-and-after number attached to it
A data reconciliation between a CRM and a warehouse where the two disagreed and you determined which one was right
Something you built, documented, and handed off - that someone else now runs without you
We care more about what you shipped and what broke than about which tools were on the sticker. If your strongest work used a stack we did not list, tell us about it anyway.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: European Union; Latvia; Slovakia; Croatia; Czech Republic; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Lithuania; Greece; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We’re looking for a sharp, user-focused UX Researcher to help shape and improve the overall player experience. You’ll act as the voice of the user by conducting research, uncovering behavioral insights, and turning those findings into clear, actionable product decisions.
You’ll work closely with Product, Design, and Data teams, ensuring that product decisions are driven by real user needs and behaviors rather than assumptions. This is a high-impact opportunity for someone who enjoys working with ambiguity, finding meaningful insights, and turning research into measurable product outcomes.
KEY RESPONSIBILITIES
- User Research Operations — Plan and execute qualitative and quantitative research studies including user interviews, surveys, usability tests, and diary studies across the full player journey.
- Behavioral Analysis — Analyze user behavior across our platform using analytics tools, session recordings, heatmaps, and funnel data to identify friction points and opportunities.
- Competitor & Market Research — Conduct structured competitive analysis of sweepstakes casino products to benchmark our UX against industry standards and identify gaps.
- Wireframing & Prototyping — Use Figma or Visily to translate research insights into wireframes, user flows, and low-to-mid fidelity prototypes that guide product and design decisions.
- User Personas & Journey Mapping — Develop and maintain player personas, customer journey maps, and mental models that inform product strategy and prioritization.
- Cross-Functional Collaboration — Work directly with Product Managers, Designers, and Developers to embed user insights into the product lifecycle from ideation through launch.
- Stakeholder Reporting — Document and present research findings clearly to stakeholders, making complex insights accessible and actionable.
- UX Standards — Champion user-centered design principles, accessibility standards, and usability best practices across all product initiatives.
- Continuous Discovery — Proactively identify new research questions, monitor industry UX trends, and propose process improvements to keep our research function sharp.
QUALIFICATIONS
- 2+ years of hands-on experience in UX research, with a portfolio or case studies demonstrating research-to-product impact.
- Proficiency in Figma and/or Visily for wireframing, prototyping, and user flow design.
- Proven experience conducting user interviews, usability testing, and surveys — both moderated and unmoderated.
- Familiarity with analytics and behavioral tools such as Mixpanel, Hotjar, FullStory, or Google Analytics.
- Strong analytical mindset — ability to synthesize qualitative and quantitative data into clear, prioritized insights.
- Excellent written and verbal communication skills; able to present research clearly to non-research audiences.
- Advanced AI user — comfortable leveraging AI tools to accelerate research synthesis, generate interview guides, and surface patterns at scale.
- English fluency required.
NICE TO HAVE
- Experience in sweepstakes casino, online gaming, fintech, or consumer subscription products.
- Experience working in fast-paced startup or scale-up environments.
- Exposure to game mechanics, reward loops, or player psychology research.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: San Francisco; Los Angeles
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission.
This role is based in San Francisco or Los Angeles, with an average of 40 hours per week.
About the Team
The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management.
About the Role
This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities.
- Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
- Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
- Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
- Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
- Respond to inbound questions with speed and clarity, helping creators feel heard and supported
- Share updates and learning resources in ways that stay personal and actionable at volume
- Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
- Champion partner feedback to product teams to improve internal and external tooling
- Collaborate cross-functionally to continuously improve the creator experience
- Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team
About You
- BA/BS degree or higher
- 3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
- 2+ years in the creator space influencing creator success
- Expertise in using data and analytics to develop insights for decision making.
- Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
- Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
- Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training
- Curious, empathetic, and confident offering strategic advice in short, focused interactions
- Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio.
- Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy.
- High operational rigor - disciplined CRM usage, cadence execution, and follow‑through.
Growth & Learning Opportunities
- Understand the complex business models of top‑earning creators and identify new monetization levers.
- Hone advanced relationship‑building skills with multifaceted creator teams.
- Deepen expertise in community engagement, fan conversion, and membership economics.
- Play a key role in shaping a product‑led company’s feature set for the creator economy
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, decisive, and detail-obsessed Team Lead to oversee a pod of Fraud Investigators.
You won't be tied to just one type of fraud. As a Team Lead, you will be the player-coach guiding the detectives who protect our platform from everything from complex account takeovers to sophisticated money mule networks. You will act as the ultimate escalation point, drive team performance, and ensure our defenses stay one step ahead of the bad actors.
What You Will Do:
- Manage the day-to-day operations of a pod of Fraud Investigators. Conduct 1:1s, run side-by-sides, and actively coach your team to elevate their investigative techniques and decision-making.
- Oversee complex fraud queues, ensuring the team strictly maintains case-closure Service Level Agreements (SLAs) without sacrificing investigative quality.
- Step in on the most complex, ambiguous, or high-dollar investigations. You are the final set of eyes when an investigator needs help navigating a tricky bank indemnity, a complex crypto trace, or a sophisticated identity ring.
- Lead weekly calibration sessions with your pod. Spot emerging fraud typologies across the platform, document trends, and partner directly with Risk, Compliance, and Product to build better automated defenses.
- Ensure your team’s case documentation is flawless, empowering client-facing teams with exactly what they need to manage the client relationship during high-stress situations.
- Serve as the chief quality-control officer for your pod, establishing investigative playbooks and ensuring all decisions align with Wealthsimple’s risk appetite and regulatory requirements.
What you bring:
- 3+ years of direct, hands-on experience in backend fraud investigations (e.g., banking/fiat fraud, account takeovers, payments, or digital assets).
- Proven track record of mentoring, coaching, or leading peers. You know how to build a culture of psychological safety, calm, and focus in a high-stress environment.
- Deep understanding of fraud typologies and financial ledgers. You can look at complex data (IPs, device IDs, transaction metadata) and instantly spot the behavioral anomalies.
- Strong bias for action. You make sound, high-stakes decisions with incomplete information, and you know exactly when to escalate and when to hold.
- Exceptional written and verbal communication skills. You can translate complex fraud investigations into clear business impact for leadership and partner teams.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: São Paulo or Rio de Janeiro, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading global digital banking platform and one of the largest neobanks in Latin America, headquartered in Brazil. The company provides a mobile-first suite of financial services—including credit cards, savings accounts, and investments—designed to eliminate bureaucracy and high fees. By leveraging advanced data analytics and a customer-centric digital infrastructure, the organization delivers transparent and accessible financial solutions to millions of users across Brazil, Mexico, and Colombia.
What You’ll Do
Design, build, test, and maintain AI agent capabilities, including tools, skills, commands, and prompts
Apply prompt-engineering techniques to improve agent accuracy, reliability, and usability
Define structured output contracts, error-handling mechanisms, and evaluation methods for measuring agent behavior
Develop extensions, plugins, and integrations for AI-powered development tools
Build and maintain reusable application templates that establish consistent engineering standards across generated projects
Develop developer-facing interfaces and internal tooling using React and TypeScript
Improve the developer experience through actionable feedback, clear error messages, reliable defaults, and streamlined workflows
Implement and maintain quality gates, including type checking, linting, automated testing, and build validation
Apply containerization and runtime standards to support secure and consistent application development
Collaborate with platform engineers to integrate AI capabilities with infrastructure, CI/CD pipelines, and deployment workflows
Monitor platform usage, identify friction points, and continuously improve the experience based on observed behavior and user feedback
Document technical decisions, agent behavior, platform capabilities, and development workflows
Incorporate AI agents into daily engineering activities and identify opportunities to improve their effectiveness
What You Bring
A solid foundation in application architecture, software engineering, and modern development practices
Hands-on experience designing and implementing AI agents, including tools, skills, commands, and prompt engineering
Experience evaluating AI agent behavior systematically using defined criteria, test cases, and supporting evidence
Experience with React and TypeScript, including modern frontend development patterns and build tooling
Experience building reusable application templates, developer tools, internal platforms, or self-service engineering capabilities
Knowledge of automated testing, type checking, linting, build validation, and software-quality practices
Familiarity with containerization and application runtime environments
Working knowledge of cloud infrastructure, CI/CD concepts, and application deployment workflows
Strong technical English skills, including written documentation and remote collaboration
Strong analytical and problem-solving abilities with excellent attention to detail
Ability to work independently, navigate ambiguity, and take ownership of technical outcomes
Interest in incorporating AI agents into everyday engineering workflows and continuously improving their performance
Nice to have
Experience developing plugins, extensions, or integrations for AI-powered development environments
Experience using Python for supporting services, automation, or AI-related workflows
Familiarity with enterprise application security, governance requirements, and engineering guardrails
Experience designing structured agent interfaces, typed outputs, and robust error-handling mechanisms
Understanding of cloud-native architectures, CI/CD pipelines, and production deployment practices
Experience improving developer productivity through internal platforms, reusable templates, or self-service tooling
Exposure to AI evaluation frameworks, observability, or agent performance monitoring
English level
Upper-Intermediate
Work Type:
Remote
Eligible Locations:
São Paulo or Rio de Janeiro, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
УдалённоBrazil; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоLocation: Remote - Europe Time Zones; Ukraine; Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorTas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
УдалённоФранция, Великобритания; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones; Candidates must live in France or the United Kingdom and have the existing right to work in that country.This role may require up to 10% travel based on business needs or as requested by your manager
УдалённоheadUnited States; Canada; Colombia; Argentina; Brazil
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
Mexico
УдалённоEuropean Union; Latvia; Slovakia; Croatia; Czech Republic; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Lithuania; Greece; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ГибридSan Francisco; Los Angeles; For remote employees located outside CA and NY, salary may vary based on location and local market conditions