Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs).
Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover.
You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat.
What you'll be doing
Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it.
Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly.
Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests.
Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit).
Build genuine relationships with decision-makers and be the person they call when something needs sorting.
Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable.
Monitor account health signals and step in early on at-risk accounts before churn becomes likely.
Maintain a clean pipeline and activity tracking in Salesforce – no black holes.
Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team.
Work closely with onboarding, product and support to make sure clients get what was promised.
What we're looking for
Languages: fluent English, plus French at Native Level
At least 2 years of account management experience in fintech or B2B SaaS.
At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy.
Hungry: you want to win, and you push for results without being chased.
Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores.
Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation.
Comfortable in a fast-moving scale-up where the playbook is still being written in places.
Confident communicator: you can run a QBR, push back when needed and escalate the right things.
Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: New York
Workplace: OnSite
The ’80s are calling and its not to Gen X.
Shopping malls – once the mainstay of teens during the 1980s and 1990s – are enjoying a resurgence. And it's thanks to Gen Z https://www.usatoday.com/story/money/2026/03/04/gen-z-millennials-drinking-less-alcohol-working-out-more/88864868007/ shoppers who are craving in-person and social outlets over online shopping conveniences.
-USA Today https://www.usatoday.com/story/money/2026/03/26/gen-z-retail-shopping-malls-resurgence/89233505007/, 3/26/2026.
People are getting fed up with online interactions and want to go back to cool, interesting interactions with real humans in real-life!
Arca is looking for an exceptional events marketing manager who can help us bring those events to life across design, implementation, and scale.
THE ROLE
You’ll build and own Arca’s event marketing program. This is a senior individual contributor role on our Growth Marketing team for someone who builds events as a system: one that fills the right rooms, gives attendees an experience they can’t get anywhere else, and turns attendance into meetings with our advisors and a sustainable pipeline.
Seminars are our first proof point. Our advisors began hosting educational seminars this fall, and early results are strong. We want to reach a pace of 100 seminars per year by the end of 2027, while growing into webinars, new prospect event formats, and client appreciation experiences. You’ll turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
You’ll report to our Head of Growth and work closely with advisors, operations, compliance, growth engineering, and our seminar marketing partner. You’ll have real ownership, budget responsibility, pipeline targets, and the autonomy to decide what we run, where, and why. Expect about 25–50% travel to events, venues, and offices.
WHAT YOU’LL DO
SCALE THE SEMINAR PROGRAM
- Own the seminar calendar across offices and advisors: geography, ZIP-code targeting, topics, venues, timing, and spacing between events.
- Manage our seminar marketing partner end-to-end, and hold them accountable for audience quality, invitation accuracy, registration, and confirmations. Evaluate alternatives, and decide what functions we should eventually bring in-house.
- Work with our advisors to build and improve the playbook: materials, room setup, presenter prep, booking meetings in the room, and attendee follow-up.
- Coach advisors as presenters, and make every event better than the last.
EXPAND BEYOND SEMINARS
- Test and expand webinars for audiences outside our office footprints.
- Lead reinvestment in a client appreciation program with small, selective experiences that make clients feel cherished, and give them a natural way to bring a friend.
- Pilot new prospecting concepts with advisors and offices, such as hosted dinners, community events, and events with referring partners and centers of influence like estate attorneys and CPAs.
OWN THE NUMBERS
- Define and own the event funnel: registrations, attendance, meetings booked, prospects qualified, and new client business.
- Partner with growth engineering on attendance tracking, attendee imports, and lead-source accuracy, and influence how our platform handles event follow-up.
- Track cost, payback, and ROI by event, location, presenter, format, and topic. Use them to decide what to scale, what to change, and what to stop.
- Build business cases for new formats, secure budgets for what works, and drive continuous experimentation.
MAKE EVERY EVENT FEEL LIKE ARCA
- Own the in-room experience. From the venue to the welcome sign to the card attendees take home, Arca events should feel distinct, valuable, and special, and nothing like the free-dinner annuities pitch attendees sat through last month.
- Partner with design to keep materials consistent across every office and format.
- Bring compliance in at the brief stage, so every invitation, deck, and handout is reviewed before it reaches anyone.
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We're small on purpose and engineering heavy: about 80% of the team is technical. We're based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, DoorDash, Glean, and Mercury.
Most of the team is fully in-office. We prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right. Remote team members, including this role’s direct manager, spend about one week per month on-site.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical. We’re working on versions of all of them now.
- From a dozen seminars to 100+ without losing what works. Early seminars worked because advisors ran them intentfully. Scaling them across offices, advisors, topics, and states means deciding what becomes the standard playbook, what stays local, and experimenting constantly so things don’t get stale!
- Follow-up designed before the invitation goes out. An event isn’t over when the room empties. At Arca, follow-up is planned up front: booking meetings in the room, getting attendees into our platform cleanly, and making sure the advisor knows who was there and why they came.
- Not the free-dinner pitch. Many attendees have sat through a seminar that was a sales pitch with a meal attached. Making an Arca event feel different, from the venue to the welcome sign to what people take home, while every piece clears compliance, is the job.
- Full rooms versus booked meetings. A series can fill rooms and book no meetings. Knowing which events, offices, formats, and topics pay back, and having the conviction to cut the ones that don’t, is how the program earns more budget.
- Client appreciation that makes clients feel known. Restarting our client appreciation program means deciding which experiences fit which clients, how often to host them, and how to give clients a natural way to bring a friend.
WHAT YOU BRING
MINDSET
- You’d cancel a series that fills rooms but books no meetings.
- You notice when the welcome sign is printed on letter paper.
- You see compliance constraints as part of the craft, not a hurdle.
- You have an opinion about what “great” looks like, and you’re willing to argue for it.
EXPERIENCE
- 5–8 years in event, field, or experiential marketing, including at least 3 years owning a multi-city or multi-event program end to end.
- Demonstrated ownership of pipeline or revenue from events, not just attendance.
- Experience managing agencies or vendors against performance targets.
- Experience building an events program from zero, or rebuilding one, at least once.
SKILLS
- Commercial fluency. You can model cost per meeting and payback, and you read the funnel before you read the guest list.
- Operational precision across contracts, budgets, run-of-show, and a dozen events in flight at once.
- Clear writing and presenting, and the credibility to coach advisors, from new hires to people who have been doing this for decades.
- Comfort with event registration platforms, CRMs, and marketing automation tools.
BONUS
- Seminar or event programs in wealth management, insurance, estate planning, or other financial services.
- Marketing to affluent audiences approaching or in retirement.
- Experience in a regulated marketing environment, especially with direct mail.
WHY THIS ROLE MATTERS
Wealth management runs on trust, and trust is still built in person. For many families, an Arca event is the first time they meet us, and it sets the expectation for everything that follows.
Our seminars have already shown they can bring the right people into a room and start real conversations with our advisors. This role exists to turn an early, advisor-led effort into a repeatable program that scales across offices without losing what makes it work.
WHAT KIND OF PERSON THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, and the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re AI-pilled and at home with engineers. About 80% of Arca is technical, and AI runs through how we work, marketing included. You use AI tools every day, you’d rather build your own event dashboard or first-draft a run-of-show with AI than wait in a queue, and you can talk to engineers in their language.
- You’d rather build than inherit. We just came out of stealth, and much of how Arca goes to market is being decided now. You’re comfortable making calls with incomplete information, putting a point of view on the table, and changing it when the evidence says so.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team that does its best work together, whether you’re in Flatiron, on the road at an event, or with us for a week each month. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re energized by this environment, not just tolerant of it.
Location: USA (Remote)
Workplace: Remote
ROLE HIGHLIGHTS:
- State and Local Strategic Account Manager
- Location: US (Remote)
- Department: Solutions Sales
- Reports to: Head of Government Solutions, North America
- Employment type: Permanent
- Workplace model: Remote
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a State and Local Strategic Account Manager, you will own relationships with state and local government agencies and sell our full portfolio of natural disaster solutions. You will also be uniquely positioned to bring our flood predictive insights to emergency managers, public safety leaders, and resilience planners who need better information before, during, and after an event.
You will develop and manage your own pipeline, from prospecting and discovery through procurement and close, while serving as a trusted partner to your customers. Your work will directly shape how states and communities anticipate risk, protect residents, and recover faster.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Sell a solution that helps government organizations better prepare for, respond to, and recover from natural disasters, with a focus on emergency management agencies, public safety, and water resource and floodplain management organizations
- Run consultative discovery conversations to understand each agency’s operational challenges, such as flood preparedness, response, and recovery, and map them to our solutions, applying outside-the-box thinking to complex sales processes
- While you will work closely at ICEYE with sales development representatives, solution engineers, and customer success managers, you’ll also need to be able to lead the full sales cycle from first contact through close, including demos, technical discussions, proposals, pricing, and contract negotiation
- Navigate government procurement, including RFIs, RFPs, RFQs, grant funding, and budget cycles
- Translate geospatial and water resources concepts into clear, outcome-focused value for both technical users and executive decision makers
- Develop key relationships with multiple stakeholders across state and local government, including emergency managers, GIS teams, floodplain managers, procurement officers, and elected or appointed officials
- Work closely with the Head of North America to develop and execute short and long term sales strategy
- Maintain accurate forecasting, pipeline hygiene, and account plans in the CRM
- Travel occasionally to meet customers and prospects in person, attend state and regional emergency management events and industry conferences, and conduct on-site demos and workshops, while sharing market feedback with internal teams
WHAT WE’RE LOOKING FOR
Must haves:
- Proven experience selling complex, multi-stakeholder solutions to state and local government
- Demonstrated consultative sales approach, with the ability to diagnose needs and tie solutions to operational outcomes
- A track record of self-sourcing pipeline, closing your own deals and meeting or exceeding quota, working independently without close supervision
- Working knowledge of geospatial concepts and technology (e.g., GIS, remote sensing, mapping, or spatial analytics)
- Water resources background, in either engineering (e.g., hydrology, hydraulics, flood modeling, stormwater) or water resources sales
- Familiarity with government procurement processes and funding mechanisms
- Strong communication, presentation, and relationship-building skills, with the ability to speak credibly to both technical and non-technical audiences
- Willingness and ability to travel to customer sites, agency meetings, and industry conferences
Nice to haves:
- Direct experience working with or within emergency management, public safety, or disaster response organizations
- Existing relationships with state and local emergency management agencies or associations
- Familiarity with FEMA grant programs (e.g., BRIC, HMGP) and how agencies fund resilience and mitigation projects
- Knowledge of flood risk, floodplain management, or earth observation data (e.g., satellite imagery, SAR)
- Experience with CRM and sales tools such as Salesforce
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Raise the bar Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Serbia - Remote; Spain - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Costa Rica - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
This role is ideal for someone who loves AI, thinks in systems, and enjoys building practical solutions that drive measurable impact. You’ll be one of our first AI Strategists, building custom AI solutions from scratch for Smartcat’s largest strategic customers. You’ll work in a pod with a dedicated Strategic Account Executive and Technical Account Manager, and sometimes a Forward Deployed Engineer. You don’t need to be a software engineer, but you do need real fluency with modern AI tools, fast experimentation, and a builder’s instinct. You’ll engage senior executives to define where AI creates value, then build the agents and workflows that deliver it, and bring customer insights back to Product.
MISSION
Design and build custom AI workflows and agents from scratch for Smartcat’s strategic customers, translating each customer’s ambiguous business problems into working, scalable, measurable AI solutions that drive adoption and expand the relationship.
OUTCOMES
Partner with business leaders and technical teams at strategic customers to scope high-value AI use cases and align on success metrics, from the sales cycle through delivery
Identify where AI workflows can deliver ROI, efficiency, and competitive advantage, and build the business case with the account team
Design, build, and deploy new custom AI solutions and agents for customers, going beyond reconfiguring existing workflows
Work with structured and unstructured customer data, including vector databases, MCP, and RAG, and build agents that combine semantic and keyword search across customer knowledge bases and content
Own customer engagements end to end, from ideation through delivery, ensuring long-term adoption and measurable business outcomes
Work as part of a customer pod with the Strategic Account Executive, Technical Account Manager, and Forward Deployed Engineer
Train and empower customer teams to use and iterate on the AI workflows you build, and drive onboarding and change management so solutions become part of their day-to-day operations
Act as the voice of the customer, surfacing needs, patterns, and insights that inform Smartcat’s product roadmap
Contribute playbooks, reusable solution patterns, and case studies, and help drive AI-first thinking across the team
HOW YOU’LL RAMP
By Day 30:
Learn Smartcat’s platform, AI agent capabilities, and the types of AI workflows customers already run
Meet your pod partners (Strategic Account Executives, Technical Account Managers, Forward Deployed Engineers) and understand how each role contributes
Get oriented on your assigned strategic accounts: business goals, key stakeholders, current workflows, and open opportunities
Get set up with the team’s AI tooling and development environment
By Day 60:
Join customer conversations with the account team to scope AI use cases and define success metrics
Build and test a first custom AI solution or agent for a live customer opportunity
Document the use case, approach, and expected business impact
By Day 90:
Own a customer engagement from scoping through delivery, with a working solution in the customer’s hands
Run enablement or training for the customer’s team and support their adoption
Bring customer feedback and reusable patterns back to Product and the wider team
WHAT YOU’VE ACCOMPLISHED
Experience in a customer-facing AI, solutions, consulting, or technical role, ideally in B2B SaaS or enterprise environments
A track record of building AI-powered workflows, agents, or automations that solved real business problems, not just integrations
An AI-first way of working: real hands-on experience with AI coding tools such as Claude, Cursor, Cline, or similar (“vibe coding”), used as the default way you build, test, and solve problems
Hands-on experience building with Python, along with AI coding tools such as Claude, Cursor, or Cline; SQL or data analysis is a plus
Familiarity with vector databases, MCP, RAG, and agent design
Comfort with the command line, basic Linux administration, and cloud infrastructure (AWS/GCP)
The ability to translate ambiguous business problems into practical, scalable AI solutions, and to drive projects end to end
Comfort engaging both technical stakeholders and senior executives, and translating between the two, with strong communication and collaboration skills
A customer-centric mindset, with the ability to connect technical capabilities to business value
Experience delivering solutions in complex enterprise organizations while operating comfortably in a fast-moving startup environment
A builder mentality: bias for action, comfort with ambiguity, and the ability to create structure where none exists
Experience with change management and customer enablement
Leading cross-functional initiatives or teams is a nice to have
Flexibility to travel for customer engagements
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across North America.
What You’ll Do
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia’s platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value.
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
We’d love to hear from you if you have
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer’s use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English.
We’d be particularly excited if
- You have previous experience as an AE.
- You have experience with video AI.
Location
We're looking for someone based in NYC for this role, who can commit to 2+ days a week in-office.
Compensation
We’re hiring Solutions Engineers across a range of experience levels and expect to pay between $171,609 and $222,502 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Austin
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across North America.
What You’ll Do
- Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges.
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product.
- Build and maintain strong working knowledge of Synthesia’s platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value.
- Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution.
- Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward.
- Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy.
- Keep your deal team and manager informed on deal status, timeline, and technical dependencies.
- Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface.
- Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.
We’d love to hear from you if you have
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience).
- Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell).
- Applies established solution designs and best practices to the customer’s use case, working with core ecosystem functions (Product, Customer Success) as the deal requires.
- Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned.
- Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect.
- Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization.
- Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly.
- Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines.
- Willing to travel for customer discovery and on-site demos as needed.
- You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development.
- Strong written and spoken communication in English.
We’d be particularly excited if
- You have previous experience as an AE.
- You have experience with video AI.
Location
We're looking for someone based in Austin for this role, who can commit to 2+ days a week in-office.
Compensation
We’re hiring Solutions Engineers across a range of experience levels and expect to pay between $155,621 and $211,197 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Customer Success Manager to support the successful execution and ongoing management of Government & Defense (G&D) programs after the sale. This role will own tactical customer management, program coordination, onboarding, adoption, and the development of scalable post-sale resources to create a consistent experience across G&D accounts. This person will serve as a day-to-day customer partner while coordinating across internal teams to ensure programs launch successfully, customers remain supported, and repeatable processes are established as the G&D business scales.
RESPONSIBILITIES:
- Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution.
- Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans, program setup, participant enrollment, administrator training, launch timelines, and participant and account administration.
- Track program milestones, deliverables, dependencies, onboarding progress, participant activation, adoption, and overall account health, proactively following up with customers and participant groups requiring additional support.
- Build and maintain scalable G&D post-sale resources, including onboarding materials, admin and participant guides, FAQs, troubleshooting resources, customer communication templates, launch checklists, implementation plans, and training materials. Identify recurring customer needs and opportunities to improve or standardize these resources as products and processes evolve.
- Troubleshoot common customer and participant issues, coordinate escalations through resolution, and gather customer feedback to surface risks, blockers, recurring product or platform questions, and operational trends to the appropriate internal stakeholders.
- Maintain accurate account information, program trackers, documentation, customer activity, and account health reporting, while identifying opportunities to standardize repetitive workflows and create a consistent post-sale experience across G&D programs.
- Coordinate across Sales, Operations, Support, Product, and other teams supporting G&D customers to ensure clear ownership, communication, and follow-through on internal and external deliverables.
- Support account reviews and renewals by gathering relevant program information, account health data, and customer feedback, while driving successful outcomes across program launches, onboarding, activation, adoption, engagement, and customer satisfaction.
- Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication.
- Primarily support Government & Defense clients, while also partnering with select corporate healthcare clients to address their unique needs and drive successful outcomes.
QUALIFICATIONS:
- Experience managing customer programs, onboarding, implementation, customer success, account operations, or similar post-sale responsibilities.
- Strong program management and organizational skills, with the ability to track multiple customer programs, milestones, dependencies, launches, and action items simultaneously.
- Strong written and verbal communication skills, with the ability to provide clear customer updates, training, guidance, and next steps.
- Experience developing repeatable processes, documentation, enablement materials, training materials, or other resources that improve customer experience and operational scalability.
- Ability to independently manage tactical customer relationships, onboarding, program launches, routine communications, troubleshooting, and ongoing program execution.
- Ability to coordinate effectively across cross-functional teams, manage follow-ups, and drive internal and external deliverables through completion.
- Ability to identify customer risks, adoption gaps, recurring issues, and opportunities for improvement and escalate them to the appropriate stakeholders.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Milan
Your opportunity
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
As a Senior Engineer, you'll be at the forefront of developing financial products that will shape the future of how businesses manage their finances. Along with expanding into new markets and handling an increasing volume of transactions, Mollie has recently introduced exciting new products to broaden our offering. You’ll have the opportunity to bring your ideas to life and contribute to these impactful projects. Mollie Capital https://www.youtube.com/watch?v=xDE7DuonwiY offers easy access to flexible financing, providing funding to support growth and cash flow management. In-person payments https://www.mollie.com/gb/products/pos-payments, allows merchants to accept payments at their physical stores through our terminal and mobile app. These innovations are just the beginning, enabling Mollie to offer a seamless, all-in-one payment solution and money management platform.
Our Milan Hub:
In 2023, we successfully launched a new hub in one of the most vibrant cities in Europe: Milan! Since its inception, the Milan hub has been consolidated and continues to grow at a fast pace, contributing significantly to Mollie’s mission with multiple passionate agile engineering teams that will innovate, build, and enhance our portfolio of next-generation payment products. You'll work in a cross-functional team (Data, Machine Learning, Platform and Product) to accelerate our product delivery.
What You will Be Doing:
- Building Large-Scale Systems: Help us design and engineer systems that can scale to handle high volumes of transactions.
- API and Service Development: Design, build, and maintain APIs, services, and systems across Mollie’s engineering teams.
- Tech Leadership: Lead technical initiatives from architecture design to implementation, ensuring engineering excellence.
- Problem-Solving: Utilize your creative problem-solving skills and analytical abilities to resolve complex issues and contribute to our mission of making financial processes effortless.
- Documentation and Knowledge Sharing: Create comprehensive documentation to facilitate domain knowledge sharing and set up optimised processes.
- Engineering Excellence: Own the code quality and engineering excellence and best practices of our systems.
What You’ll Bring:
- Always Be Shipping Mindset: It’s about consistently delivering value to customers, where speed and quality go hand in hand.
- 6+ years of experience in developing large-scale applications, preferably with Java or PHP. Experience with Go, C#, or Python is also valued but you are willing to work with Java.
- Proven experience in leading architectural decisions and technical initiatives, delivering end-to-end solutions, and optimising processes.
- Excellent communication skills, with experience working effectively with various stakeholders. Can explain complex problems and solutions in simple terms.
- Creative problem-solving skills and the ability to shape ideas with a product-first approach, as well as analyse and resolve complex issues.
- Ability to hold yourself accountable for your tasks, and show a willingness to proactively identify and improve things, whether technical or business related.
*Kindly note that relocation support is not offered for candidates outside of Europe for this role.
Please apply to this job by sending over your CV in English.
Location: New York Office; Washington; Massachusetts; New York
Workplace: Hybrid
Job Title: Revenue Operations Analyst
Location: New York Hybrid preferred, alternatively EST timezone preferred
Team Description: Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Our revenue operations team isn’t just about the process; we’re the strategic engine that fuels our growth, eliminating obstacles, and building the robust framework our revenue operations organization needs to accelerate progress.
Role Description: As the Revenue Operations Analyst, you’ll be instrumental in optimizing our operating processes, supporting key business reviews, and driving consistency across the business partners. You’ll leverage a sharp analytical mind and attention to detail to drive efficiency and rigor across a globally distributed revenue organization. If you’re a strategic thinker with a passion for driving impactful improvements in a dynamic environment, this is your opportunity to make a significant impact.
In this role, you’ll:
- Orchestrate Operational Excellence: Collaborate with the revenue operations organization to prepare for and execute rigorous sales pipeline and forecast reviews, impactful monthly/quarterly business reviews, and fiscal year planning.
- Unlock Data Driven Insights: Collaborate on the design, evolution, and maintenance of reports, analysis, and dynamic dashboards that provide actionable intelligence for critical business decisions.
- Optimize Reporting Mechanisms: Support the development, enhancement, and maintenance of key reporting processes and tooling to equip our BPs with the necessary tools to glean actionable insights into their business performance.
- Drive Data Integrity: Own the maintenance of and improve the quality of our data inputs across the business partners function.
- Collaborate cross-functionally: Partner closely with the business partners to proactively address and drive visibility on the resolution of outstanding business risks. This includes AR aging, extension requests, and ensuring the information is actioned in a timely fashion.
- Support Recurring RevOps Activities: Partner with the Geo business partners to resolve recurring items including: Salesforce Data integrity and maintenance, account creation, lead routing amongst others, weekly forecasting reviews, dashboarding updates.
- Drive automation: Work with the business partners to investigate and build automated solutions to reduce manual processes.
- Process Documentation: Collaborate with the revops organization to help document and build out Standard Operating Procedures.
We’re looking for candidates who have:
- 1-3 years of experience in sales operation, finance, or a similar analytical role demonstrating a track record of driving significant improvements.
- Strategic and Analytical Background: Ability to interpret complex data and provide actionable insights.
- Proficiency in CRM software (Salesforce) and Google Suite products.
- Experience leveraging AI tooling to streamline process and remove redundancies
- Exceptional attention to detail and organizational skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Adaptability and Resilience: Ability to work independently and manage multiple priorities in a fast-paced environment.
Nice to have experience:
- Interest in cryptocurrency, blockchain, and related technologies, or a deep curiosity and willingness to learn.
- Prior experience in a high growth internet/software company.
- Strong interest in leveraging AI tooling.
This position is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and merchants every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s (& Doordash’s) growth at scale.
We’re looking for a Staff Software Engineer to join our Event Streaming Systems team. This is a hybrid role.
In this role, you’ll provide technical leadership for the event streaming infrastructure that powers business-critical workflows across Deliveroo, DoorDash and Wolt. You’ll help define the long-term direction of our messaging and streaming platforms, lead high-impact technical initiatives across teams, and raise the reliability, scalability and operational excellence bar for Tier-0 infrastructure.
What You’ll Be Doing
You’ll be joining the Event Streaming Systems team within the broader Storage organisation. The team builds and operates highly reliable, scalable and efficient event streaming infrastructure, including Kafka, Event Streaming abstractions (internally called EventBus), messaging platform capabilities, and future streaming technologies. The team also partners closely with Database Reliability, Storage, SRE, Data Platform and Core Infrastructure teams to ensure our most critical data and messaging systems remain reliable, operable and cost-efficient at global scale.
These systems support Tier-0 workflows and are foundational to how engineering teams build reliable, event-driven products at scale.
Here’s what your day-to-day might look like:
Define and drive the technical vision and roadmap for our event streaming and messaging platforms, balancing reliability, scalability, cost, operability and developer experience.
Lead team-level and cross-team initiatives for Kafka, EventBus and related streaming infrastructure, from ambiguous problem definition through architecture, delivery, rollout and adoption.
Act as a trusted technical advisor for Kafka, messaging, storage-adjacent and DBRE-related platform decisions across Deliveroo, DoorDash and Wolt.
Design durable, extensible systems and platform capabilities that can be leveraged by other engineers and teams, reducing duplicated effort and operational risk.
Lead the resolution of complex distributed systems problems, including reliability incidents, performance bottlenecks, capacity constraints, data-safety risks and production-operability gaps.
Raise the operational excellence bar for Tier-0 infrastructure through observability, automation, incident response, runbooks, operational readiness and continuous improvement.
Proactively build alignment with partner teams, including EventBus, Storage, DBRE, SRE, Data Platform and Core Infrastructure, shaping joint goals and mitigating cross-org delivery risks.
Mentor and grow engineers through technical guidance, design, feedback, code review, incident review facilitation and knowledge-sharing across the engineering community.
Evaluate emerging streaming, storage and automation technologies, including AI-enabled operational tooling where appropriate, and champion pragmatic adoption where they can materially improve quality, velocity or efficiency.
What You’ll Need to Thrive
Our ideal candidate will bring deep expertise in several of these areas and the judgment to lead others through ambiguity:
Significant experience building, operating and evolving distributed systems in production, ideally for platform or infrastructure teams supporting critical workloads.
Deep hands-on experience with Kafka or comparable event streaming systems as a platform, infrastructure service or business-critical production dependency.
Strong technical leadership skills, with a track record of defining technical direction, shaping roadmaps and leading multi-engineer or cross-team initiatives.
Ability to make and own technical decisions in ambiguous situations, using data, operational signals, customer needs and long-term system health to guide tradeoffs.
Strong coding ability in Java, Go, Python or similar languages, with a focus on reliable, maintainable, observable and scalable production systems.
Experience improving production reliability through automation, observability, capacity management, incident response, operational readiness and sustainable on-call practices.
Strong distributed systems fundamentals, including Linux, networking, storage, JVM-based systems, fault tolerance, backpressure, capacity planning and performance tuning.
A force-multiplier mindset: you create leverage through reusable technical foundations, clear documentation, strong engineering practices, mentoring and removing single points of failure.
Strong communication and stakeholder management skills, with the ability to influence platform, infrastructure, product and reliability teams without relying on authority.
Nice to have
Experience contributing to Kafka or related open source distributed systems.
Experience with Redpanda, WarpStream, AutoMQ, Pulsar or similar streaming technologies.
Experience with JVM tuning, diskless streaming architectures or multi-region event streaming platforms.
Experience operating Tier-0 infrastructure at large scale, including incident leadership and post-incident improvement programs.
Experience with database reliability, storage systems, data platforms or DBRE practices in addition to event streaming.
Experience using automation or AI-assisted operational tooling to improve reliability, developer experience or incident response quality.
Why Join Us?
At Deliveroo (Doordash), you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.
Working here you can expect to:
🔧 Solve meaningful problems at real scale. Work on complex, always-on infrastructure that impacts millions every day.
🌱 See your impact, fast. Shape the direction of foundational platforms used by teams across Deliveroo, DoorDash and Wolt.
🧠 Grow through challenge and ownership. Lead ambiguous, high-impact technical problems with strong support from peers and leaders.
🌎 A culture built for builders. High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create. Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $222,502 and $266,212 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Austin; US Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America, focusing on Mountain, Central, and West regions. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America. We're ideally looking for someone based in Austin, where we have an office, for this role, but welcome remote candidates to apply.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $211,197 and $257,901 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus.
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise.
- Outstanding soft skills, excellent verbal and written communication skills.
- Project management experience and the ability to handle multiple clients simultaneously.
- Strong organizational skills.
What You'll Be Doing
- Design solution architecture for Teleport in a customer environment
- Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
- Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases.
- Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
- Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
- Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
- Document the customer's business goals and challenges to align Teleport to provide the most value possible.
- Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.
- Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
- Collaborate with Sales and Product to provide valuable feedback for product improvement.
- Support our broader Teleport customer base seeking new solutions and best practice recommendations.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Sydney
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
Be the market facing engine of UiPath. Part of a talented group of people who are passionate about putting our “Accelerating Human Achievement” vision into action through world-class execution. You’ll create new business opportunities by contacting and developing relationships with potential customers while outbound prospecting.
WHAT YOU'LL DO AT UIPATH
- Receiving and responding to sales leads and converting them to new business.
- Being able to successfully manage internal relationships is just as important as building external relationships with clients and partners.
- A key skill is the ability to develop and nurture regional partners and where necessary, leverage GSIs for executive introductions and relationships.
- Maximizing coverage within the defined region and penetrating organizations with UiPath products.
- Initiating telephone and email contact with potential prospects from developed web and lead generation lists.
- Developing a solid working knowledge of UiPath products and the benefits they provide to potential customers.
- Providing support to qualified prospects and customers including follow up, product information, quotations, and closures.
- Updating and maintaining the UiPath CRM system, Salesforce.
- ‘Tight Operational Command’ and rigor in utilization of our Sales Methodologies as this is the standard lexicon across the GTM teams globally. Thorough understanding of MEDDPICC and CoM from a sales perspective as well as ‘updating CRM’ perspective. Continuing to look for ways of incorporating automation into daily work.
- Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.
WHAT YOU'LL BRING TO THE TEAM
- Important to have a level of emotional intelligence so that you can work effectively with other departments. For example, Deal Hub, Sales Engineering, Customer Success.
- Exceptional verbal and written communications skills.
- Ability to communicate effectively over the phone with high level decision makers.
- Intermediate to advanced knowledge in MS Outlook, Excel, Word, and PowerPoint.
- Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter.
- Ability to adapt to changes in roles and responsibilities.
- Experience working with Salesforce and LinkedIn Sales Navigator.
- Automation first mindset.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Architecting the sub-millisecond decision engine that powers 200 million daily ad interactions
The Demand Core team and backend platform squads build the foundational infrastructure that determines which of our thousands of active advertising campaigns are relevant to a user the moment they open Playtime. At our scale, system latency is a business failure: downtime means advertisers stop spending, users stop earning rewards, and publisher revenue stalls. As a Staff Backend Developer, you will own the architectural integrity, reliability, and long-term evolution of the distributed systems that power these decisions 200 million times every day across multiple teams.
Go microservices load the active ad campaign catalog into memory, evaluating 40+ targeting constraints and 30+ real-time signals like geo, fraud status, budget caps, to rank potential user performance in milliseconds. Beyond individual services, you will define architectural patterns across the entire ad interaction chain: high-throughput processing of clicks, views, MMP postbacks from Adjust and AppsFlyer, and reward-triggering in-app events. You will govern our hybrid messaging architecture using SNS/SQS and Kafka, standardize backend data patterns across DynamoDB, relational, and analytical data stores, and ensure our core ad scoring pipelines remain resilient under massive load.
Your Mission & Who We Are Looking For:
- Production Golang Systems & Architecture Mastery: You bring extensive backend development experience (7+ years, with deep production Go expertise in distributed environments). You will define service boundaries, concurrency models, and runtime optimizations for our +99% Go microservice architecture, scaling the platform reliably beyond hundreds of millions of monthly active users.
- High-Throughput Event Streaming & Architecture Patterns: You have deep experience architecting and standardizing asynchronous microservice communication using event backbones like Kafka, SQS/SNS, and Kinesis. You will establish org-wide streaming standards, schema evolution, and CDC patterns to process billions of daily API events and aggregate them into our data lake for sub-second querying.
- Large-Scale Data Architecture & Platform Optimization: You understand database internals, distributed storage trade-offs, and low-level web standards. You will standardize data patterns (sharding, replication, DR) across hundreds of terabytes in DynamoDB, MySQL, Druid, and Athena, while leading high-stakes, zero-downtime database migrations and deprecations.
- Data Science & Algorithmic Integration at Scale: You quickly grasp complex technical topics, distributed systems trade-offs, and applied mathematics. You will partner with our Data Science team to architect the runtime infrastructure that serves predictive models and machine learning algorithms directly within our sub-millisecond real-time ad targeting engine.
- Technical Leadership & Organizational Leverage: You communicate fluently and precisely in spoken and written English. You drive alignment across squads through RFCs and Architecture Decision Records (ADRs), define org-level SLIs/SLOs, sponsor major technical migrations, and mentor Senior engineers across an international engineering team.
- Plus: Cloud Resilience & Tooling: Hands-on experience with continuous profiling (e.g., Pyroscope, goroutine dumps), chaos engineering drills, and infrastructure automation using Terraform, Kubernetes, or AWS cloud networking.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re shaping the architectural foundation behind one of the most impactful platforms in adtech. The systems and patterns you design will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own the technical direction and platform architecture with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, establish golden paths that unlock engineering speed, and keep momentum.
- Be Direct. Solve complex architectural bottlenecks openly and drive alignment across cross-functional teams.
- Thrive Together. Grow with and elevate a diverse, global team of engineers from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, solve hard computer science challenges, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Type: Full-time (Remote)
Company: HealthTech company developing innovative AI-driven wellness products
About the client’s company:
Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.
ABOUT THE ROLE
We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription.
In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us.
RESPONSIBILITIES
- Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development.
- Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob.
- Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership.
- Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation.
- Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers.
- Design retention flows in support: save offers, win-back scripts and cancellation reason tracking.
- Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues.
- Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies.
- Plan and manage the department budget and headcount as the user base grows.
- Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data.
- Stay hands-on when needed: handle complex or escalated cases yourself.
REQUIREMENTS
- 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people).
- Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions.
- Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.).
- Experience building support processes and documentation from scratch and scaling them.
- Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation.
- Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing).
- Strong data skills: confident with Excel / Google Sheets and support analytics dashboards.
- Strong leadership and communication skills; ability to work independently in a fast-paced environment.
- Fluent English (C1+), written and spoken.
NICE TO HAVE
- Experience managing a fully remote, distributed team across time zones.
- Experience in wellness, health, fitness or mental wellbeing apps.
- Experience implementing AI tools or chatbots in support.
- Spanish as a second language.
WHAT WE OFFER
- Fully remote work with flexible hours.
- Full ownership of the support function and direct impact on retention and revenue.
- Budget and freedom to choose tools and grow the team.
- 20 paid vacation days per year (after probation) and 5 paid sick days per year.
- A fast-scaling team and meaningful products that help people build healthier habits.
Ready to join the team? Please submit your CV.
We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
Compliance
Compliance Expert
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
With more than 20 years of market experience, Intellias brings together technologists, creators, and innovators across Europe, North and Latin America, and the Middle East. Join our international team and help us solve the challenges of tomorrow.
What project we have for you
As a leading global IT service provider, we consider the compliance of our services and processes a top priority. We continuously strengthen our compliance framework to support sustainable growth, meet customer expectations, and maintain high standards across our operations.
We are looking for a Compliance Expert based in Ukraine to support the development, implementation, and continuous improvement of the company’s compliance management framework. You will join the Compliance Management team and work closely with Information Security, Legal, Delivery, HR, Procurement, and Corporate Services functions.
What you will do
Support the development, implementation, and continuous improvement of company management systems according to ISO standards.
Participate in the assessment of customer contractual compliance requirements, supplier due diligence activities, internal and external audits, management reviews, and corrective and preventive action initiatives.
Analyse, develop, maintain, and implement company policies, procedures, standards, and preventive controls.
Identify and assess compliance risks and opportunities, ensure processes comply with applicable requirements.
Support measures designed to prevent, detect, and address potential violations of applicable laws, regulations, internal policies, and compliance requirements.
Contribute to external relationships and communications from a compliance perspective.
What you need for this
Requirements:
At least 3 years of professional experience in compliance management within an organization with well-established and mature processes.
Practical experience implementing management systems according to international standards.
Practical experience in risk assessment, corrective actions, and continuous improvement activities.
Practical experience conducting internal audits or supporting external audits against management system standards.
Strong organizational and interpersonal skills.
Excellent attention to detail.
Analytical mindset with strong problem-solving and process-improvement skills.
Understanding of software development lifecycles and project delivery methodologies, including Agile, Scrum, Waterfall, and hybrid delivery models.
Understanding of IT outsourcing and service delivery processes.
Ability to work effectively with internal and external stakeholders.
Upper-Intermediate (B2) or higher English, including the ability to draft policies, reports, audit documentation, and communicate effectively with customers and auditors.
Experience using AI-powered productivity tools to improve research, analysis, documentation, communication, or process optimization activities.
Will be a plus:
Proven experience in privacy and personal data protection frameworks…
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
ОфисWe prefer candidates based in New York City, but we’ll consider remote candidates in the US if the fit is right
УдалённоUSA (Remote)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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