Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is looking for a
Mobile Marketing Manager
to own and accelerate mobile acquisition and app growth across Exinity’s key markets.
This role will lead the mobile growth strategy across paid acquisition, app store growth, measurement and optimisation, working closely with Acquisition, Product, Analytics, Brand, Creative and regional teams.
The ideal candidate combines strong
hands-on mobile acquisition experience
with a solid understanding of
mobile attribution, app analytics and full-funnel optimisation
, and can translate data into clear actions to improve user acquisition efficiency and customer growth.
Department: Acquisition Marketing
Level: Manager
Key Responsibilities
Own the mobile acquisition and growth strategy
across Exinity’s priority markets and products.
Manage and optimise app campaigns across
Google App Campaigns, Meta, Apple Search Ads and other relevant mobile channels
.
Own mobile measurement and attribution in partnership with Analytics/Product teams, including
AppsFlyer, SKAN and deep-linking / attribution setup
.
Monitor and optimise the full mobile funnel from
install → registration → first deposit/conversion → downstream customer value
.
Partner with the
ASO
function/agencies to improve App Store and Google Play visibility, conversion rate and organic growth.
Develop structured
creative testing frameworks
for mobile campaigns, identifying winning formats, messaging and audience strategies.
Work with Product and UX teams to identify opportunities to improve
app onboarding, activation and conversion
.
Build market-level mobile growth plans, balancing
global strategy with local market requirements
.
Own mobile campaign performance reporting and provide clear recommendations based on
CAC/CPA, conversion, retention and value/ROI signals
.
Work closely with regional Acquisition teams to test new channels, partners and mobile growth opportunities.
Support the transition toward stronger
in-house mobile marketing capabilities
, including defining best practices, processes and measurement standards.
What Success Looks Like
The Mobile Marketing Manager should ultimately help our client:
Scale
high-quality mobile customer acquisitio
n, rather than focusing purely on install volume.
Improve conversion throughout the
mobile acquisition funnel
.
Build reliable
mobile attribution and measurement
for decision-making.
Improve efficiency across app acquisition through continuous
channel, audience and creative testing
.
Develop a repeatable
mobile growth playbook
that can be adapted across different markets.
Requirements
3+ years
of experience in mobile marketing, app acquisition or performance marketing, ideally including ownership at Manager level.
Strong hands-on experience with
Google App Campaigns, Meta Ads and Apple Search Ads
.
Strong understanding of
AppsFlyer or another leading MMP
, mobile attribution and deep linking.
Good knowledge of
SKAdNetwork/SKAN and iOS privacy-related measurement challenges
.
Experience managing and optimising campaigns against
post-install events
, rather than installs alone.
Strong analytical skills and experience using mobile performance data to drive budget allocation and optimisation decisions.
Experience working with
ASO, app store optimisation and app conversion improvement
.
Strong understanding of
creative testing and performance creative
for app acquisition.
Comfortable working across multiple markets and with
Product, Analytics, Creative, Brand and regional Marketing teams
.
Experience in
fintech, trading, financial services, gaming or other highfrequency mobile products
would be an advantage.
Location: San Juan, Puerto Rico
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
San Juan, Puerto Rico-based Deputy Program Manager
to support implementation of a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program providing project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Deputy Program Manager will be based on-site in San Juan, Puerto Rico facility and serve as the primary face-to-face liaison with the client. The position will support the management and coordination of multidisciplinary teams working across program and project management, project controls, acquisition and contract management, and specialized technical services. The Deputy Program Manager must also be prepared to travel internationally to offices and project sites throughout Central and South America, as required.
The ideal candidate brings extensive experience managing complex infrastructure projects and programs, strong stakeholder and team-management capabilities, and full professional proficiency in both English and Spanish. USACE project management experience and field experience supporting infrastructure projects in Central and South America are highly desired. This position is contingent upon award.
Responsibilities:
Support the Program Manager in the day-to-day management and coordination of program activities and concurrent BPA call orders.
Serve as the
primary face-to-face liaison with the USACE Latin America & Caribbean District
from the contractor's San Juan, Puerto Rico facility.
Coordinate closely with USACE leadership, the Contracting Officer's Representative (COR), Government stakeholders, contractor personnel, and regional teams to support effective program execution.
Support multidisciplinary teams providing program and project management, project controls, acquisition and contract-management support, and specialized technical services.
Support management of projects across the full lifecycle, including planning, execution, monitoring, risk management, coordination, and closeout.
Help coordinate multiple concurrent, high-priority requirements in a fast-paced environment characterized by compressed deadlines and shifting political, funding, and operational priorities.
Support monitoring of program and project performance, including schedules, budgets, deliverables, risks, and performance requirements.
Coordinate activities between the San Juan, Puerto Rico office, regional operations, subject matter experts, and personnel supporting projects throughout Central and South America.
Support identification, tracking, escalation, and mitigation of programmatic, schedule, cost, technical, and operational risks.
Facilitate effective communication, meetings, workshops, and coordination with District personnel, including frequent and short-notice in-person engagements in San Juan, Puerto Rico.
Support staffing coordination, personnel deployment, and integration of specialized expertise in response to changing Government requirements.
Assist with the preparation, coordination, quality review, and timely submission of program deliverables and management documentation.
Support compliance with applicable U.S. Government and USACE requirements, quality-control processes, and program procedures.
Travel internationally to project offices and sites throughout Central and South America as required.
Qualifications
:
Minimum of fifteen (15) years of relevant experience in project and program management, with demonstrated experience managing complex infrastructure projects.
Project Management experience with USACE and field experience on infrastructure projects in Central and South America.
Bilingual fluency in both English and Spanish (written and oral).
Ability to travel internationally to contractor offices and project sites throughout Central and South America.
Demonstrated ability to coordinate effectively with multidisciplinary teams and stakeholders supporting complex infrastructure programs.
Ability to operate effectively in a high-tempo international environment with multiple concurrent priorities and compressed schedules.
Bachelor’s degree in Engineering, Business, Construction Management, or related field.
Must be based on-site in San Juan, Puerto Rico.
PMP certificate preferred.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$130,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
Program Manager
to provide strategic leadership and oversight for a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program supporting project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Program Manager will lead a multidisciplinary team supporting program and project management, project controls, acquisition and contract management, and specialized technical services. The position requires senior-level leadership in a high-pressure environment characterized by multiple concurrent priorities, compressed timelines, evolving funding and operational requirements, and complex international operating conditions.
The ideal candidate brings extensive experience managing large-scale, complex U.S. Government programs and portfolios exceeding $1 billion, with demonstrated ability to lead multidisciplinary teams and oversee complex infrastructure programs. Direct USACE project management experience and experience managing programs in Central and South America are highly desired.
This position is a scalable 1099 consulting engagement, with the level of effort varying based on awarded task orders and program requirements. This position is contingent upon award.
Responsibilities:
Provide strategic leadership and overall management oversight for program implementation and multiple concurrent BPA call orders.
Lead multidisciplinary teams supporting complex infrastructure, engineering, program management, project controls, acquisition-support, and technical-support requirements throughout Central and South America.
Oversee program and project management activities across the full project lifecycle, including planning, execution, monitoring, risk management, and closeout.
Develop strategic plans, establish management priorities, coordinate internal teams, and ensure effective integration across program task areas.
Oversee program performance against schedules, budgets, deliverables, and performance requirements.
Ensure effective coordination between program management, project controls, acquisition and contract-management support, and specialized technical teams.
Establish and maintain effective, transparent communication with USACE leadership, the Contracting Officer's Representative (COR), and other Government stakeholders.
Identify, track, and manage programmatic, schedule, cost, operational, and performance risks, and oversee development and implementation of appropriate mitigation measures.
Guide the program's response to multiple, competing urgent priorities and short-notice Government requirements in a dynamic international environment.
Oversee staffing and deployment of qualified personnel across Latin America and the Caribbean and support the program's ability to scale staffing in response to changing call-order requirements.
Support coordination of specialized subject matter expertise for urgent requirements, including activities requiring rapid mobilization to foreign, remote, or challenging project locations.
Ensure program activities and deliverables meet applicable U.S. Government and USACE requirements and quality standards.
Provide increased leadership and coordination for strategic active call orders or when designated major projects require intensive oversight, including travel to San Juan, Puerto Rico and locations across Central and South America, as required.
Qualifications
:
Bachelor's degree from an accredited university in Engineering, Business Management, Construction Management, or a related field.
Minimum of twenty (20) years of experience managing large-scale, complex government programs, with demonstrated experience leading a portfolio of projects valued in excess of $1B.
Direct experience managing Project Management contracts or programs for USACE.
Demonstrated experience managing infrastructure, engineering, or security assistance programs in Central and South America.
Proven experience leading multidisciplinary teams in high-pressure, short-deadline environments characterized by shifting political, funding, and operational priorities.
Active Project Management Professional
(PMP) certification is required
.
Excellent English and Spanish communication skills preferred.
Ability to travel frequently to Central and South America preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Arizona_Remote
Verra Mobility is seeking a dynamic, commercially driven Vice President of Sales & Account Management, Government Solutions – Safety to lead revenue growth, strategic customer relationships, and account retention across assigned markets.
This executive will have dual responsibility for leading a high-performing sales organization focused on new business development and expansion, while overseeing the Eastern Strategic Account Management team responsible for some of Verra Mobility's largest and highest annual recurring revenue (ARR) customers, particularly within red-light and speed safety enforcement programs.
The VP will develop and execute comprehensive strategies to expand Verra Mobility's presence across the public-sector transportation safety market while ensuring the continued success, retention, and growth of existing strategic customer relationships.
A critical component of this role is protecting and growing Verra Mobility's existing revenue base. The VP will lead the Eastern Strategic Account Management team in maintaining a
95% or greater customer renewal rate
, driving year-over-year revenue growth through program expansions, and developing strong executive-level relationships with government clients. This includes ensuring that client programs meet established performance expectations, contractual obligations, and public safety objectives.
The successful candidate will bring a strong understanding of complex government sales cycles, public-sector procurement, strategic account management, contract negotiations, and the transportation safety ecosystem. This leader must balance aggressive new business development with exceptional customer service, operational accountability, and long-term customer partnerships.
As a member of the Government Solutions leadership team, this executive will partner closely with Product Management, Government Affairs, Legal, Finance, Operations, Implementation, Engineering, and other internal teams to ensure a coordinated approach to sales growth, customer retention, operational performance, and profitability.
The VP will establish disciplined sales and account management execution, develop future leaders, and deliver measurable results across bookings, revenue growth, customer retention, program expansion, and profitability.
This is an opportunity to lead two critical commercial functions in a business where sustained growth and strong customer partnerships directly support safer roads and stronger communities.
Essential Responsibilities
Sales Strategy & Revenue Growth
Develop and execute comprehensive sales strategies aligned with Verra Mobility's enterprise objectives and long-term growth priorities.
Own revenue growth, bookings, pipeline development, and sales performance across assigned safety markets and product portfolios.
Identify and capture new market opportunities across municipal, county, state, and other public-sector organizations.
Develop strategic growth plans for key markets, geographies, customer segments, and safety solutions.
Drive new customer acquisition and expansion opportunities through additional program adoption, geographic expansion, and portfolio penetration.
Establish clear sales targets, territory strategies, account plans, and performance expectations.
Identify emerging market opportunities, competitive threats, legislative developments, and customer trends that influence purchasing decisions.
Partner with executive leadership to develop annual operating plans, long-range growth strategies, and commercial forecasts.
Strategic Account Management, Retention & Expansion
Lead the Eastern Strategic Account Management team, responsible for overseeing some of Verra Mobility's highest-ARR government customers, including major red-light and speed safety enforcement programs.
Establish and execute comprehensive account management strategies focused on customer retention, revenue protection, year-over-year growth, and long-term strategic partnerships.
Maintain a customer renewal rate of 95% or greater, proactively identifying and mitigating contract renewal risks, competitive threats, and customer dissatisfaction.
Drive year-over-year revenue growth within the existing customer portfolio through program expansions, additional enforcement locations, new safety solutions, and contract enhancements.
Ensure Strategic Account Managers maintain strong relationships with senior government officials, including city managers, mayors, police chiefs, transportation directors, and other key decision-makers.
Provide executive-level engagement and sponsorship for critical customer relationships, contract renewals, program expansions, and escalations.
Establish structured account planning, executive engagement strategies, renewal forecasting, and performance reviews for high-value customers.
Ensure account teams proactively monitor program performance, customer satisfaction, contractual commitments, and emerging risks that could impact retention or growth.
Work closely with municipal leadership and internal operational teams to ensure customer programs achieve established performance metrics, service expectations, and public safety objectives.
Lead complex contract renewals, amendments, commercial negotiations, and strategic customer initiatives.
Develop account management leaders who can effectively balance customer advocacy, operational performance, financial results, and long-term account growth.
Foster a proactive, customer-focused culture emphasizing accountability, responsiveness, and continuous improvement.
Government & Executive Relationship Development
Build and maintain trusted relationships with mayors, city managers, transportation directors, police chiefs, public works leaders, school district executives, procurement officials, and other government decision-makers.
Develop and maintain executive-level relationships with strategically important municipal, county, state, and regional customers.
Serve as an executive sponsor for high-value strategic accounts, major sales pursuits, contract renewals, and sensitive customer issues.
Lead complex, multi-stakeholder commercial discussions involving public procurement processes, RFPs, competitive evaluations, and contract negotiations.
Position Verra Mobility as a long-term strategic partner focused on measurable public safety outcomes, operational excellence, and technology innovation.
Strengthen executive engagement throughout the entire customer lifecycle, from initial sales pursuit through implementation, ongoing program management, renewal, and expansion.
Represent Verra Mobility at industry conferences, government forums, transportation safety events, and strategic customer meetings.
Sales & Account Management Execution
Establish disciplined, metrics-driven sales and account management organizations with consistent forecasting, performance monitoring, accountability, and execution processes.
Drive sales accountability for pipeline coverage, conversion rates, win rates, contract value, sales cycle duration, and revenue attainment.
Establish account management performance expectations for customer retention, renewal rates, year-over-year ARR growth, account expansion, executive engagement, and customer satisfaction.
Oversee strategic pursuits, complex proposals, RFP responses, pricing strategies, contract renewals, and negotiations.
Ensure Strategic Account Managers maintain comprehensive account plans identifying renewal timelines, expansion opportunities, customer priorities, and potential risks.
Develop repeatable methodologies, value propositions, competitive positioning, and business cases demonstrating the economic and public safety benefits of Verra Mobility solutions.
Improve organizational productivity through effective territory management, account segmentation, resource allocation, and performance management.
Maintain accurate revenue forecasts and provide executive leadership with timely visibility into pipeline health, renewal risks, account growth opportunities, and overall commercial performance.
Establish best practices for competitive intelligence, customer engagement, opportunity management, and strategic account planning.
Customer Success & Program Performance
Provide executive oversight to ensure strategic customer programs consistently meet contractual obligations, established performance metrics, and customer expectations.
Partner with Operations, Engineering, Implementation, Product Management, and other internal stakeholders to resolve program performance challenges and improve service delivery.
Work directly with city leadership and senior government stakeholders to understand program objectives, evaluate performance, and develop improvement strategies.
Ensure account management teams proactively identify operational issues, customer concerns, and performance trends before they escalate into retention risks.
Lead cross-functional efforts to resolve significant customer escalations, operational challenges, and contractual concerns.
Establish regular business reviews with strategic customers to evaluate program performance, demonstrate value, identify improvement opportunities, and strengthen relationships.
Advocate for customer needs and ensure internal teams remain aligned with contractual commitments, program requirements, and long-term customer success.
Promote continuous improvement in customer service, program performance, and operational responsiveness.
Market Expansion & Solution Positioning
Accelerate market adoption and expansion of Verra Mobility's safety solutions, including:
Red-light safety programs.
Speed safety and automated speed enforcement.
School bus stop-arm safety.
Work zone safety.
Other automated traffic enforcement and intelligent transportation solutions.
Identify new applications, customer segments, and adjacent markets where Verra Mobility's technology can address emerging transportation safety challenges.
Develop market-entry strategies for new geographies and jurisdictions.
Identify opportunities to expand existing customer programs through additional enforcement technologies and solutions.
Partner with Marketing and Product Management to refine market positioning, messaging, and differentiated value propositions.
Translate customer feedback, industry trends, legislative developments, and competitive intelligence into actionable growth strategies.
Advocate for customer needs and market opportunities in product roadmap and portfolio discussions.
Organizational Leadership & Talent Development
Build, lead, and develop high-performing Sales and Eastern Strategic Account Management teams capable of delivering sustained revenue growth and exceptional customer retention.
Recruit, coach, and retain exceptional sales and account management talent while developing future commercial leaders.
Establish a culture of accountability, customer focus, collaboration, proactive problem-solving, and continuous improvement.
Develop leaders capable of managing complex government relationships, major sales opportunities, high-value strategic accounts, and challenging customer situations.
Create clear performance expectations, development plans, and succession strategies across both organizations.
Foster collaboration between Sales and Account Management to maximize expansion opportunities and ensure continuity throughout the customer lifecycle.
Promote strong working relationships across geographically distributed teams and internal functional partners.
Lead organizational change and continuously improve the effectiveness, scalability, and performance of both functions.
Cross-Functional Leadership & Collaboration
Partner with Product Management, Operations, Implementation, Engineering, Finance, Legal, Marketing, and other internal teams to deliver an exceptional customer experience.
Collaborate with Government Affairs and other stakeholders to understand legislative, regulatory, and public-sector procurement developments impacting new and existing customers.
Ensure commercial commitments align with operational capabilities, implementation requirements, contractual obligations, and financial objectives.
Coordinate cross-functional resources to address customer escalations, program performance issues, renewal risks, and expansion opportunities.
Ensure strategic customer needs are effectively communicated, prioritized, and addressed across the organization.
Develop feedback mechanisms that connect customer insights and field intelligence to product innovation, operational improvements, and business strategy.
Serve as an executive escalation point for critical customer relationships, significant operational challenges, and strategic commercial opportunities.
Financial & Business Performance
Own the commercial performance of the assigned Sales and Eastern Strategic Account Management organizations.
Deliver annual revenue, bookings, customer retention, and account expansion objectives.
Protect existing recurring revenue while driving profitable growth through new business acquisition and expansion of strategic customer programs.
Partner with Finance to develop revenue forecasts, annual budgets, renewal projections, pipeline models, and long-range financial plans.
Evaluate commercial opportunities based on revenue potential, profitability, implementation requirements, customer value, and strategic importance.
Monitor sales and account management performance and proactively implement corrective actions when results fall below expectations.
Balance near-term growth objectives with long-term customer relationships, contract sustainability, and profitability.
Leadership Capabilities & Experience
We are looking for a commercially minded executive who combines strategic vision, exceptional sales and account management leadership, strong government relationships, and a proven ability to deliver measurable results.
The ideal candidate will demonstrate:
Executive Sales & Account Management Leadership
Proven ability to lead complex B2G, enterprise, or public-sector sales and strategic account management organizations.
Demonstrated success delivering significant new business growth while maintaining high customer retention and expanding existing customer revenue.
Experience overseeing large, high-value customer portfolios with significant recurring revenue responsibility.
Ability to establish high-performance sales and account management cultures with measurable accountability.
Proven success developing and maintaining executive-level customer relationships and leading complex contract renewals and negotiations.
Government Market Expertise
Deep understanding of state and local government sales environments, public-sector procurement, and government contract management.
Experience selling and managing technology-enabled solutions for municipalities, transportation agencies, law enforcement organizations, school districts, or other government entities.
Understanding of government budgeting, RFP processes, contract negotiations, multi-year agreements, and complex purchasing cycles.
Ability to build and maintain trusted relationships with senior government executives and elected and appointed officials.
Experience navigating politically sensitive customer environments, operational challenges, and complex stakeholder relationships.
Strategic & Commercial Acumen
Ability to develop long-term growth and customer retention strategies while executing against near-term revenue objectives.
Exceptional negotiation, business development, strategic account management, and customer relationship management capabilities.
Strong financial acumen, including revenue forecasting, recurring revenue management, pricing, contract economics, and profitability.
Ability to identify expansion opportunities within existing customer relationships and translate customer needs into commercial growth.
Demonstrated ability to identify customer risks and lead successful retention and recovery strategies.
Organizational Leadership
Demonstrated success recruiting, developing, and retaining high-performing sales and account management leaders and teams.
Strong coaching, communication, and executive presence.
Ability to influence across a matrixed organization and build effective cross-functional partnerships.
Experience leading through organizational change, business growth, and operational transformation.
Ability to establish accountability while promoting collaboration and customer-focused decision-making.
Executive Communication & Influence
Exceptional presentation, communication, and relationship-building skills.
Ability to articulate complex technology solutions, program performance, and business value to senior government and corporate executives.
Confidence representing the company in high-profile customer engagements, industry forums, contract negotiations, and executive-level escalations.
Ability to influence executive leadership and align internal stakeholders around commercial and customer priorities.
Qualifications
15+ years of progressive sales, account management, business development, or commercial leadership experience.
At least 7 years in senior commercial leadership roles, preferably at the VP or equivalent level.
Demonstrated success leading enterprise or government-focused sales and strategic account management organizations with significant revenue responsibility.
Proven track record driving new business growth, retaining high-value customers, and expanding recurring revenue within existing accounts.
Experience managing large strategic customer portfolios, complex contract renewals, long sales cycles, competitive procurement processes, and multi-year government contracts.
Proven experience building and developing high-performing, geographically distributed sales and account management teams.
Strong understanding of government procurement, budgeting, contracting, and public-sector customer relationship management.
Experience in B2G, GovTech, public safety, transportation, smart cities, SaaS, or adjacent technology-enabled markets.
Bachelor's degree in Business, Marketing, Public Administration, or a related field; MBA or equivalent advanced degree preferred.
Willingness to travel extensively to support customer relationships, strategic opportunities, and team leadership.
Measures of Success
Success in this role will be measured by the executive's ability to:
Sales Growth & New Business
Consistently achieve or exceed annual sales bookings and revenue targets.
Build a sustainable, qualified pipeline supporting long-term growth.
Increase market penetration and adoption of Verra Mobility's safety solutions.
Improve sales conversion, win rates, forecasting accuracy, and overall sales productivity.
Strategic Account Retention & Expansion
Maintain a 95% or greater customer renewal rate across the assigned strategic account portfolio.
Deliver year-over-year ARR growth through expansion of existing customer programs.
Protect and grow revenue from Verra Mobility's highest-value strategic customers.
Maintain strong executive-level relationships with key government customers and decision-makers.
Proactively identify and mitigate customer retention risks and competitive threats.
Customer Success & Operational Performance
Ensure strategic customer programs consistently meet established performance metrics and contractual expectations.
Improve customer satisfaction, executive engagement, and long-term partnership strength.
Effectively coordinate cross-functional resources to resolve customer challenges and improve program outcomes.
Establish a proactive account management culture focused on customer success, accountability, and continuous improvement.
Leadership & Financial Performance
Build strong, accountable, and scalable Sales and Strategic Account Management organizations.
Drive profitable revenue growth while protecting existing recurring revenue.
Develop future leaders and strengthen cross-functional collaboration.
Reinforce Verra Mobility's position as a trusted, long-term partner in transportation safety.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Leading efforts of technical tasks to completion independently and as part of a team. Leading efforts to analyze claims data and reviews Federal and State Medicaid law, regulation, and policy.
The Account Manager is responsible for developing, managing, and optimizing sales of water chemicals in the Central south of United States (Texas, Oklahoma, Arkansas, Louisiana).
Location: Poland; Belarus; Serbia; Ukraine; Georgia
Workplace: Remote
🚀 We are Joyteractive - a leading mobile game developer and publisher specializing in the captivating world of puzzle games. Today, our team boasts 70+ rock star professionals, and we're on the lookout for talented individuals to help us dominate the world of puzzles!
🔝 Our flagship game, Cryptogram: Word Brain Puzzle, consistently ranks in the top word puzzle games in the US:
🏆 #1 in the Cryptogram niche by downloads
✏️ #3 in Word Games
We’re looking for an experienced LiveOps Producer to join the Picture Blast Solitaire team. The role covers building the LiveOps direction from the ground up and owning it end to end, from strategy and the event calendar to testing and results, in close collaboration with the product team.
What are you working on?
- Genres: Puzzle, Word Games, Casual
- Platforms: Mobile, iOS, Android
For which tasks (responsibilities)?
- Build the LiveOps direction for the project: define strategy and hypotheses, run tests, and evaluate results.
- Plan and launch holiday, seasonal, and recurring events; manage the LiveOps calendar.
- Develop new formats, including game modes that differ from the core gameplay and competitive mechanics.
- Analyze metrics; launch and interpret A/B tests.
- Prepare documentation, set tasks for development, art, and QA teams, and review and accept deliverables.
- Define technical requirements for event infrastructure.
- Align the LiveOps roadmap with core gameplay development together with the Product Producer.
- Research competitors and the market and propose improvements.
What kind of professional are we looking for?
- Experience leading LiveOps in mobile games as a LiveOps Producer, Senior Game Designer, Product Owner, or in a related role.
- 3+ years of experience in casual puzzle games.
- Experience working with product metrics and A/B testing.
- Understanding of F2P principles: progression, economy, reward systems, and monetization.
- Proactive mindset: ability to independently identify growth opportunities and propose solutions.
- Ability to lead a direction independently: plan, prioritize, and negotiate resources with the team.
- Systematic and structured approach to work and documentation.
- Understanding of LiveOps and mobile market trends; ability to analyze competitors.
- Active use of AI tools to speed up work processes.
Nice to have
- Experience with ad-monetized projects.
- Experience on large-scale projects with high traffic.
What are the conditions and bonuses?
For your success we offer:
🌴 18 business days of compensated day-offs
8 paid Personal Days a year + 1 day is added every year
👉 Flexible Public Holidays policy
❤️🩹 100% Sick Leave compensation
💻 Payment for wear and tear on equipment while using a personal computer
🌐 Remote work
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
What You’ll Do
Develop and continuously improve risk and surveillance strategies for identifying abusive or manipulative activity across spot, perpetual
futures
, options, and related trading products.
Investigate potentially coordinated or suspicious trading activity using order-flow analysis, self-trading and crossing behaviours, order-book signals, and account-linkage indicators.
Define behavioural patterns for new or evolving manipulation methods, particularly in thinly traded assets, leveraged instruments, and liquidation-driven market events.
Assess the impact of identified risks, including possible market disruption, financial exposure, and concentration of risk, to inform prioritisation and leadership reporting.
Partner with Product, Compliance, and other relevant teams to design, test, and implement appropriate monitoring rules and risk controls.
Collaborate with data scientists and analysts to translate trading-risk concepts into effective detection logic, models, and monitoring workflows.
What You Bring
Practical experience trading or managing risk in derivatives, with strong knowledge of futures, perpetual swaps, and options.
Solid understanding of leverage, margin requirements, liquidation processes, insurance-fund structures, and auto-deleveraging mechanisms.
Demonstrated experience in trading-risk management, market surveillance, or preventing market-abuse activity such as spoofing, layering, wash trading, front-running, or misuse of privileged information.
Strong analytical ability; advanced SQL skills are essential, and Python experience is highly desirable.
Ability to independently create and validate detection approaches using order-level and trade-level data.
A mindset that anticipates how bad actors may build positions, obscure their behaviour, and exploit market or product mechanics.
Preferred Qualifications
Background in market surveillance, trading risk, or market-conduct roles at a digital-asset exchange, brokerage, or trading venue.
Active derivatives-trading experience or a demonstrable quantitative trading record.
Familiarity with conventional financial-market abuse regulations, surveillance frameworks, or vendor platforms.
Knowledge of blockchain analytics and
on-chain
transaction tracing.
Experience using graph analysis or entity-resolution methods to uncover coordinated account networks and fund flows.
Familiarity with market-quality and anomaly indicators, such as VPIN and HHI.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Partner with Account Executives and Solutions Engineers on strategic enterprise opportunities involving AI architecture, governance, integrations, and complex technical requirements. 5+ years of experience in enterprise architecture, solution architecture, sales engineering, consulting, AI strategy, or a comparable customer-facing technical leadership role.
УдалённоСША; At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend infrastructure and user experiences that underpin WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll design, build and evolve critical services and integrations that support Supply & Demand Planning, Inventory Management, Order Management, Fulfillment & Logistics, Membership Services, and other business functions. This role is designed for a visionary backend engineer who is passionate about building scalable, reliable, and flexible systems, eager to tackle high-impact challenges, and committed to delivering user-centric solutions that pave the way for our growth.
RESPONSIBILITIES:
- Set technical direction for critical domains within the Business Systems team, establishing an architecture and roadmap that balances immediate business priorities with long-term reliability, flexibility, and scale.
- Architect, develop, and maintain backend services, APIs, integrations, and internal tools that connect business platforms, reduce manual work, and improve the accuracy and flow of data across systems.
- Design and implement well-loved user experiences to interact with backend systems.
- Partner with stakeholders across all of the teams mentioned above to understand critical workflows, identify opportunities for needle-moving improvement, and translate them into technical solutions.
- Lead engineering efforts for complex technical initiatives from discovery through production rollout, coordinating dependencies across teams and vendors and measuring outcomes through operational efficiency, reliability, and user adoption.
- Strengthen the security and resilience of business-critical systems through automated testing, observability, appropriate access controls, and improvements informed by production incidents.
- Mentor engineers and elevate technical decision-making through hands-on development, thoughtful design and code reviews, and clear documentation that builds shared understanding and ownership.
- Independently drive your agenda forward; this is a highly cross-functional role that needs broad trust and alignment in order to thrive. You must be skilled in driving this independently while also being able to move quickly.
QUALIFICATIONS:
- BS in Computer Science, Engineering, or equivalent experience.
- 8+ years of professional backend software engineering experience.
- Experience delivering and operating production software for complex business workflows, with demonstrated technical leadership across multiple systems or teams.
- Ability to evaluate architectural tradeoffs across custom software and third-party platforms, considering business value, security, reliability, and ongoing maintenance.
- Deep expertise in designing APIs, working with relational databases, and integrating enterprise applications or cloud services, including managing data consistency, retries, and failure recovery.
- Strong software engineering fundamentals and proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar)., with a track record of writing maintainable, well-tested code.
- Demonstrated ability to interface with multiple product domains, particularly in developing backend solutions for resilient, high-throughput data processing networks, task automation, and streamlined workflows to optimize business operations
- Deep experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems.
- A strategic problem-solver with the ability to turn ambiguous business needs into practical technical plans and communicate decisions clearly to both technical and nontechnical stakeholders.
- A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment
- Experience mentoring engineers and influencing cross-functional partners through collaboration, sound technical judgment, and a focus on shared outcomes.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Jeddah, Saudi Arabia; Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia
Eram Talent, a division of ERAM Group, is seeking a skilled Botanic Garden Maintenance Specialist to join our team in the Oil & Energy industry. As an independent Talent Acquisition Consultancy, Eram Talent is dedicated to providing outstanding recruitment solutions that satisfy the needs of our clients. With a global reach and network, we specialize in attracting high-potential professionals with sophisticated skills from various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
The Botanic Garden Maintenance Specialist is responsible for the specialised maintenance, environmental management, and ongoing health of botanic collections, with particular emphasis on rare, delicate, and environmentally sensitive plant species. The role ensures that greenhouses, conservatories, specialised plant zones, and associated horticulture systems maintain optimal growing conditions through systematic monitoring, preventative maintenance, and precise environmental control.
The Specialist combines horticulture expertise with technical maintenance capabilities to manage temperature, humidity, lighting, irrigation, nutrient delivery, soil and substrate conditions, and specialised horticulture equipment. The role also implements rigorous greenhouse cleaning and sterilisation procedures, and maintains detailed records to support the long-term health, conservation, and integrity of botanic collections.
Requirements
Bachelor's degree in Horticulture, Botany, Plant Sciences, or a related discipline.
Specialist training or certification in greenhouse management, controlled-environment horticulture, irrigation systems, plant health, horticulture equipment maintenance, or related disciplines is advantageous.
Fluency in English and Arabic is required.
Minimum 5+ years of relevant professional experience in botanic garden maintenance or a comparable horticulture environment.
Demonstrated experience maintaining botanic gardens, greenhouses, conservatories, specialised plant collections, or similar horticulture facilities.
Proven experience maintaining optimal growing conditions for rare, delicate, sensitive, or high-value plant species.
Practical experience monitoring and controlling greenhouse or conservatory environmental conditions, including temperature, humidity, lighting, and ventilation.
Experience conducting comprehensive plant-health assessments and implementing appropriate corrective measures.
Experience managing irrigation systems and nutrient-delivery programmes for diverse botanic collections.
Practical experience in soil-health, growing-media, and substrate management for different plant requirements.
Experience implementing greenhouse cleaning, sanitation, sterilisation, and biosecurity procedures.
Experience with Integrated Pest Management and preventative plant-health programmes.
Demonstrated experience operating and maintaining environmental monitoring equipment and horticulture control systems.
Practical experience in the inspection, troubleshooting, repair, and calibration of specialised horticulture equipment and monitoring systems.
Experience maintaining detailed records of plant health, environmental conditions, maintenance activities, treatments, and equipment performance.
Experience developing or implementing preventative and seasonal maintenance schedules for indoor and specialised botanic areas.
Experience coordinating maintenance activities with horticulture teams, facilities personnel, contractors, and other technical specialists.
Previous experience within a botanic garden, conservatory, greenhouse complex, major public garden, research facility, or comparable specialist horticulture environment is preferred.
Location: Jazan, Saudi Arabia
We are seeking an experienced
EHSS Trainer who is fluent in Bangla
to support safety training and compliance activities for SMP. The successful candidate will develop and deliver EHS training programs, assess training needs, and ensure effective learning and safety awareness among a diverse industrial workforce.
Key Responsibilities
Develop and deliver EHS training programs for workers, supervisors, and other personnel.
Conduct training needs assessments and gap analysis to identify competency requirements.
Prepare structured training materials, presentations, and training packages.
Administer and maintain training records, attendance, tracking, and reporting through Learning Management Systems (LMS).
Ensure compliance with applicable EHS procedures, standards, and organizational requirements.
Apply interactive adult-learning techniques to improve training effectiveness and engagement.
Coordinate with management and site teams to support training schedules and requirements.
Minimum Requirements
Fluency in Bangla is mandatory.
10–12 years of experience in EHS training, industrial safety, or compliance, preferably in Oil & Gas, petrochemical, power generation, or heavy industries.
At least 3 years of experience in training development and delivery.
Diploma in Occupational Health & Safety, Industrial Safety, Engineering, or a related technical discipline.
Recognized Train-the-Trainer (TTT) certification.
NEBOSH, ASP, CSP, CIH, or an equivalent safety certification is preferred.
Hands-on experience with LMS platforms, training administration, and reporting.
Strong communication, presentation, facilitation, and computer skills, including MS Word, Excel, and PowerPoint.
Preferred Experience
Experience delivering EHS training on industrial Oil & Gas projects and communicating effectively with a multicultural workforce is highly desirable.
Location: Uptown Animal Hospital & Urgent Care - Gig Harbor, Washington
Uptown Animal Hospital
is a growing General Practice and Urgent Care Hybrid facility in the beautiful city of Gig Harbor. We are open seven days a week and are an AAHA accredited facility. Our team is a compassionate group of veterinary professionals that include Urgent Care and General Practice veterinarians, Licensed Veterinary Technicians, Veterinary Assistants, Kennel assistants and Customer Service representatives who work as a cohesive team, providing quality, compassionate care to the surrounding communities because they love what they do and have fun doing it. Our clients are loyal, and we boast a high retention rate in our general practice as well as providing urgent care services, should the need arise. We are a full-service hospital providing in-house diagnostics, digital radiology (including dental), ultrasonography, an onsite pharmacy and a state-of-the-art surgical suite. We also provide a feline only waiting area and exam room to limit the stress to our feline patients. Our lobby provides ample space for our human clients, making them as comfortable as possible during their visit.
In addition to providing a fun and rewarding workplace, we also offer a wonderful benefit package including 401K with company match, medical/dental/vision insurance, life insurance, annual uniforms provided, competitive salary, CE opportunities, Paid time off and personal pet care discounts.
POSITION SUMMARY:
The Veterinary Assistant plays a vital role in supporting our amazing Veterinarians and Veterinary Technicians, ensuring the safety and comfort of both pets and clients while delivering top-notch veterinary care. Your efforts will help keep our furry friends safe and cozy during their visits!
WHAT YOU’LL DO (Essential Functions):
Foster a culture built on our values: Respect, Learning, Doing the Right Thing, WOW Service, and Fun!
Clean, disinfect, and prepare exam rooms, medical equipment, and surgery areas between each appointment.
Gather initial patient information, medical histories, vaccination records, and the reason for the pet’s visit. Document patient information and keep records updated.
Calm, soothe, comfort, and gently restrain pets before, during, and after procedures.
Take notes on examination results and update records as directed by veterinarians.
Provide pet owners with resources and information on how to care for their pets in general, for specific conditions, and after various procedures, following the Veterinarian’s guidance.
Monitor and track pets’ physical status and vital signs following surgery.
Monitor, record, and report the physical condition and vital signs of hospitalized and boarded pets.
Assist the Veterinarian throughout the examination, diagnosis, procedures, and treatment phases by completing preparatory procedures.
Obtain and prepare various samples, including blood, urine, and fecal samples for diagnostic testing. Perform laboratory tests on samples and update the patient’s medical chart unless restricted by the State Veterinary Board.
Administer injections and medications under the direction of a Veterinarian.
Clean and disinfect cages, pens, runs, and boarding areas to maintain a healthy environment.
Feed, water, bathe, and exercise pets during their visit to ensure their well-being.
Respond to general questions from clients with a friendly and informative approach.
Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance.
Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian.
Administer medication, perform routine laboratory tests, fill prescriptions, and educate clients on the use and side effects of medication under the guidance of a Veterinarian or Veterinary Technician.
Provide professional, efficient, quality care and exceptional service to clients while maximizing productivity.
Support a practice environment that promotes collaboration and teamwork, ensuring the delivery of quality, compassionate, effective, and efficient health care to pets.
Comply with all practice policies, quality assurance guidelines, and minimum standards of care.
Perform other duties or projects as requested with a positive attitude.
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
High School Diploma or GED required.
Professional Licenses/Certifications:
Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred.
Experience:
Minimum of 2 years of experience as a non-licensed technician in a veterinary practice.
Skills, Ability, and Knowledge:
Broad knowledge of animal science.
Basic knowledge of pharmacology.
Proficiency with a variety of computer programs including Microsoft Outlook, Word, and industry-related internet sites.
Basic written, verbal, and active listening communication skills with a customer-oriented approach.
Basic mathematical skills to ensure accurate drug and fluid dosage administration.
Analytical, critical thinking, judgment, and problem-solving skills.
Compassion and empathy for both pets and pet owners.
Ability to interact with a variety of clients and employees in a professional, caring, and tactful manner.
Strong attention to detail and a high level of accuracy.
Excellent organizational and time management skills, including the ability to manage multiple priorities.
Ability to handle and maintain sensitive and confidential information with discretion.
Maintain a calm demeanor in a work environment that can be fast-paced and stressful.
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, team members are regularly required to talk and hear. Frequent use of a computer is necessary, and specific vision abilities are required, including close vision. This position involves walking, standing, and sitting for extended periods. You may be exposed to low to moderate noise levels, as well as disinfectant/sanitation chemicals, pet dander, and excretions. Occasionally, you may encounter aggressive, frightened, abused, or injured pets that may bite or scratch. This position requires the ability to exert up to 30 pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly to lift, carry, pull, or move objects. Flexibility in working hours, including evenings and weekends, is required.
COMPENSATION:
$21 - 27 per hour, based on experience and schedule worked
Compensation Range
$21
—
$27 USD
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the Manager, Mid-Market Solutions at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Mid-Market prospects and customers. You will establish the operating rhythm for a high-volume, fast-moving pre-sales motion; coach the team on discovery, demos, solution fit, and value-based selling; and partner closely with Sales, Product, Customer Success, Account Management, and Technical Consulting to deliver a consistent customer experience.
This is a player-coach leadership role. You will stay close to important opportunities while building a scalable team model: clear engagement standards, repeatable demos and discovery practices, strong capacity planning, and effective handoffs. You will use customer feedback and performance data to improve how Mid-Market Solutions Consultants help Ramp win, activate, and grow customers.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Mid-Market Solutions Consultants; set clear expectations, provide regular feedback, and support career growth.
- Establish a high-quality operating cadence for pipeline reviews, staffing, deal strategy, call coaching, performance management, and cross-functional planning.
- Partner with Mid-Market Sales leadership to improve qualification, deploy Solutions capacity effectively, and build repeatable account and deal strategies.
- Coach the team to run high-quality discovery, deliver tailored and efficient demos, connect Ramp’s products to finance and accounting workflows, and navigate solution-fit conversations with confidence.
- Personally support the highest-priority or most complex Mid-Market opportunities, escalations, and customer-facing moments when needed.
- Build scalable playbooks, demo standards, discovery frameworks, enablement assets, and knowledge-sharing practices that raise the team’s quality and speed.
- Partner with Product, Product Marketing, Customer Success, Account Management, and Technical Consulting to translate recurring customer needs into clear feedback, strong handoffs, and improved customer outcomes.
- Define and inspect team health metrics such as coverage, conversion, cycle efficiency, demo quality, solution fit, customer outcomes, and talent development.
- Foster an inclusive, high-accountability culture grounded in customer empathy, collaboration, urgency, and continuous improvement.
- Identify practical ways for the team to use AI to improve preparation, documentation, deal research, demo readiness, and customer-facing work while maintaining good judgment.
WHAT YOU NEED
- 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 2+ years of people management or demonstrated player-coach leadership.
- Proven success leading or mentoring teams in a high-volume SaaS, fintech, or other customer-facing commercial environment.
- Strong understanding of financial operations, accounting workflows, and the needs of finance and operations stakeholders.
- Working knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms; APIs and file-based integrations are a plus.
- Demonstrated ability to coach others on discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling.
- Strong operating judgment: able to prioritize team capacity, inspect pipeline health, use data to improve execution, and make clear trade-offs in a fast-paced environment.
- Proven ability to partner effectively with Sales and post-sales leaders while protecting customer trust and delivery readiness.
- Track record of building repeatable team processes, assets, and rituals that improve consistency beyond individual contributions.
- Excellent communication, organizational, and change-management skills.
NICE TO HAVE
- Experience in fintech, spend management, accounting automation, payments, or adjacent financial software.
- Familiarity with Ramp-relevant systems such as ERP, HRIS, identity, or accounting platforms.
- Experience using AI-assisted workflows to improve solutions, sales, or customer-facing team effectiveness.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: 1 City Place Drive, Suite 285, Creve Coeur, MO 63141
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined.
We’ve been so successful, that now we’re looking to grow our team!
The
Commercial Insurance Account Manager
will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Account Manager will work with new clients produced by others, the Account Manager will not be expected to develop new business.
WHAT WE’RE LOOKING FOR:
REQUIRED
:
Candidates with
commercial property & casualty account management experience
, preferably at least 2+ years.
Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients.
Location: REQUIRED
- This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office.
WHAT YOU’LL DO:
The Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to):
Handle day‐to‐day client issues and questions via phone or email including:
Answer client questions and resolve client problems
Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution
Appropriately document customer service transactions
Handle changes in exposure and manage related endorsement and documentation process
Forward contract reviews to appropriate resources
Forward certificate of insurance requests to appropriate resource
Issue Auto ID Cards as needed
Create and update account information in the shared database
Claims reporting
Assist with processing of invoicing and order financing when appropriate
Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards.
Pre‐complete insurance applications
Send request for information to clients
Follow‐up on collecting information
Submit information to insurers
Negotiate policy terms
Obtain options from competing insurers as needed
Prepare insurance proposal including analysis and comparison of options (if applicable)
and present to client (mostly via phone or web)
Prepare documentation including invoicing and confirmation of coverage
Review and email policies to clients
Use agency management system (Sagitta) as appropriate throughout the process
Job Accountability Measures
Customer satisfaction; retention
Adherence to established procedures
Timing and quality of service
Technical accuracy; attention to detail
Positive professional attitude; leadership
Proactive problem‐solving
Effective communication
Personal development
Avoidance of errors and omissions
Meet or exceed agreed‐upon goals
WHAT YOU’LL BRING:
Full knowledge of Property & Casualty lines of coverage and services
Recognize problems and respond appropriately
Able to analyze situations logically in order to draw solid conclusions
Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects
Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel
Strong attention to detail and time management abilities
Strong ability to multi-task and assign priority
Ability to work effectively and efficiently both with and without direct supervision
Ability to work effectively and efficiently in a team environment as well as independently
Strong interpersonal communication skills, both written and oral
Education and/or Experience:
High school diploma or G.E.D. equivalent required. College degree preferred.
Two or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred
Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.
Certificates / Licenses:
Property and Casualty Broker License
COMPENSATION:
Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
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EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
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Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.
УдалённоseniorГеография найма не уточнена
Must be based on-site in San Juan, Puerto Rico
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики