AI Enterprise Architect

Responsibilities: — Collaborate with Account Executives and Solutions Engineers on strategic enterprise opportunities focusing on AI architecture, governance, integrations, and complex technical requirements. — Lead executive-level discovery, AI strategy discussions, architecture assessments, and technical design workshops with CIOs, CTOs, AI councils, security, data, and enterprise architecture stakeholders. — Understand customers' AI ambitions, business objectives, technology stack, data environment, security requirements, governance models, integration landscape, and revenue workflows. — Architect how Gong's AI capabilities, including APIs, MCP, Gong Assistant, Deep Research, integrations, and workflow automation, fit within customers' AI ecosystems. — Advise on practical AI use cases to improve revenue team productivity, effectiveness, and operational efficiency, emphasizing responsible adoption and credit usage. — Provide thought leadership on AI architectures and guide customers on best practices for using Gong data and capabilities in AI-enabled applications. — Assess customer requirements related to data governance, residency, identity and access management, agent permissions, auditability, human-in-the-loop controls, agent guardrails, and enterprise AI risk. — Develop financially rigorous AI value hypotheses and technical validation plans to help customers evaluate build-versus-buy decisions, total cost of ownership, adoption economics, and measurable ROI. — Position Gong credibly within customers' AI ecosystems, including Salesforce, Microsoft, Anthropic Claude, OpenAI, and governance tools, articulating integration patterns and product boundaries. — Create and present customer-specific AI reference architectures, integration patterns, technical roadmaps, validation plans, risk registers, and implementation recommendations. — Act as senior technical voice in complex pursuits including executive presentations, security and architecture reviews, RFPs, proofs of concept, and technical win plans. — Translate complex AI concepts and technical tradeoffs into clear business value for executive and technical audiences. — Partner with Product, Engineering, Product Marketing, Professional Services, Support, and Customer Success to ensure customer requirements are represented and solutions are feasible. — Develop reusable field assets such as AI discovery frameworks, CIO architecture narratives, governance guidance, integration patterns, demo narratives, and objection-handling materials. — Enable Solutions Engineers and account teams on AI positioning, enterprise AI conversations, advanced solution design, CIO persona engagement, and complex deal execution. — Provide structured market feedback to Product and Engineering on enterprise governance, observability, compliance, control, and adoption requirements. — Serve as a competitive expert representing Gong versus other vendors’ AI offerings. — Contribute knowledge and content to Gong’s competitive team. Requirements: — Minimum 5 years of experience in enterprise architecture, solution architecture, sales engineering, consulting, AI strategy, or comparable customer-facing technical leadership roles. — Experience working with large, complex enterprises and engaging with CIOs, CTOs, Chief AI Officers, enterprise architects, security leaders, data leaders, and executive stakeholders. — Demonstrated expertise in generative AI, large language models, AI agents, MCP, APIs, integrations, data flows, vibe coding, and enterprise software architecture. — Practical familiarity with leading AI platforms and ecosystems such as OpenAI, Anthropic Claude, Gemini, Google Vertex, Salesforce, Microsoft, and related enterprise AI technologies. — Experience discussing AI governance, responsible AI, data privacy, identity and access management, security, compliance, observability, auditability, and enterprise deployment considerations. — Proven ability to lead architecture workshops and translate ambiguous business needs into clear, executable technical designs. — Experience advancing complex enterprise opportunities through technical discovery, security reviews, RFPs, pilots, and proofs of concept. — Strong executive communication, influence, and storytelling skills, comfortable engaging both C-suite and technical audiences. — Ability to translate AI capabilities into practical, measurable outcomes for revenue organizations. — Strong collaboration skills and demonstrated ability to enable and scale the impact of a broader technical field organization. Benefits: — Medical, dental, and vision plans tailored to employee and family needs. — Flexible wellness stipend to support a healthy lifestyle. — Mental health benefits including therapy and coaching. — 401(k) retirement investment program. — Education and learning stipend for personal growth. — Flexible vacation time promoting work-life balance. — Paid parental leave. — Company-wide recharge days quarterly. — Work from home stipend to support remote work success. — Annual On-Target Earnings (OTE) range from $174,000 to $250,000 USD. — Compensation varies based on candidate skills, qualifications, education, experience, and location. — Location-based compensation structure with potential incentive compensation, bonuses, equity, and benefits. — Sales compensation programs may offer earnings above targets for exceeding sales goals. The position is fully remote based in the US. Gong is an equal opportunity employer committed to diversity and inclusion.