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Tavus is looking for a Senior Customer Success Manager to manage customer implementation adoption renewals and account growth.

Location: Remote; Remote - Mexico; Remote - Argentina; Remote - Uruguay; Remote - Colombia; Remote - AMER; Remote - Brazil; Remote - Paraguay Workplace: Remote About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About the Position We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work. You will: • Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation. • Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan. • Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer. • Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope. • Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery. • Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support. • Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio. • Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures. Role Responsibilities: Technical Project Management • Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts. • Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority. • Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff. • Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits. • Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows. Requirements You Have • At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment. • A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority. • Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread. • Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live. • Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity. Nice to Have • Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders. • Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs. • Experience coordinating implementations that span internal teams, customer resources, and third-party partners. Benefits 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options: base salary range is 90-105K USD annually 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact 🏥 Company sponsored US health coverage (100% paid for employee) Diversity, Equity, and Inclusion at Constructor At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.   How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

As a Customer Project Manager, you help our clients to bring their products to the market by arranging the needed testing services for them. You operate at the interface of our customers who need testing services, and our partner laboratories who perform them.

Location: South Windsor, CT  ; White Plains, NY Project Manager – Transmission Line Construction (Power Delivery Infrastructure) Location: Various Employment Type: Full-Time Travel: Required Build the Lines That Power the Grid Strengthening the power grid requires more than generation—it depends on the safe, reliable transmission of electricity across vast distances. At Michels Power, Inc. , we build and maintain the transmission infrastructure that connects energy sources to communities, industries, and businesses across the country. From new line construction to rebuilds and system upgrades, our teams deliver critical projects that keep the grid strong and resilient. As one of the nation’s leading power delivery contractors, Michels Power performs work across transmission, substations, distribution, renewable energy, and emergency restoration—supporting utilities and energy providers nationwide. Position Overview As a Project Manager – Transmission Line Construction , you will lead the execution of transmission line projects or key phases of large, complex programs. You will be accountable for all aspects of project success—from bid development and planning through execution and closeout—ensuring strong safety performance, client satisfaction, and financial results. This role requires a proactive, organized leader who can effectively manage multiple priorities, collaborate across teams, and make informed decisions in a fast-paced construction environment. Key Responsibilities Lead projects from proposal and bidding through execution and closeout Promote and maintain a strong safety culture across all project activities Review project plans and contracts to define scope, schedule, staffing, and resource requirements Manage project performance, including schedule adherence, cost control, and risk management Build and maintain strong relationships with clients, subcontractors, and project partners Serve as the primary point of contact for contractual matters, including changes and issue resolution Collaborate with field leadership to coordinate construction activities and ensure efficient execution Develop and manage project work plans, assigning responsibilities and driving accountability Review project status reports and adjust schedules or plans as needed Prepare and present reports to leadership, clients, and stakeholders Coordinate compliance with regulatory requirements and customer specifications Lead or support bid development, RFP responses, and estimating efforts as needed Resolve project challenges proactively and escalate issues when appropriate Perform other duties as assigned What it takes? Bachelor’s degree in Project Management, Construction Management, Engineering, or related field (or equivalent experience) 5–7+ years of project management experience, preferably in transmission line, utility, or heavy civil construction Proven ability to manage multiple projects or phases of larger projects simultaneously Strong understanding of contracts, scheduling, and cost control Experience with project management software (Primavera, HCSS, or similar preferred) Proficiency with Microsoft Office Suite Excellent communication, leadership, and organizational skills Valid driver’s license with an acceptable driving record Willingness to travel and support long-term, project-based assignments Core Development Competencies Customer Focus Action Oriented Personal Accountability Drives Results Interpersonal Savvy Values Differences Communicates Effectively Instills Trust Demonstrates Self-Awareness Self-Development Work Environment & Physical Demands Combination of office work and active construction site environments Travel required, including long-term onsite project assignments Exposure to outdoor conditions, heavy equipment, and moderate to loud noise levels Physical requirements include: Regular desk work and field activity Lifting up to 25 pounds Ability to work in dynamic, fast-paced environments Why Michels Power, Inc.? One of the nation’s leading power delivery contractors High-impact work supporting critical infrastructure across the U.S. Family-owned company with long-term stability and growth Strong investment in employee training and career development Opportunity to lead meaningful projects with lasting impact Safety-first culture—everyone is responsible Part of one of North America’s most diversified infrastructure contractors Comprehensive Benefits Package Health, Dental, and Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Short- and Long-Term Disability Insurance 401(k) Retirement Plan Legal Assistance and Identity Theft Protection Plans Why you? You like to surround yourself with dedicated, value-driven people. You thrive on new challenges and evolving technologies. You think “we’ve always done it this way” is not a good enough reason. You want to know your efforts are recognized and appreciated. You like making your own decisions—with the right support. You want to be part of a team that improves lives through essential infrastructure. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career. #LI-AS1 AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Bengaluru, India We are seeking a proactive and innovative Technical Project Manager to join our team, with a focus on handling complex technical projects related to software development and system integrations. The ideal candidate will take charge of overseeing the execution of technical initiatives aimed at enhancing organizational efficiency. Prior experience in managing software development life cycles, along with strong communication and organizational skills, will be essential. This position is intended for Hyderabad-based candidates who are available to work from the office. The project involves planning and executing technical initiatives that support software development and system integration efforts. You will help connect technical and business stakeholders so delivery stays aligned with organizational goals and project requirements. Serve as Project Manager, Scrum Master for one or more Agile teams, facilitating ceremonies (sprint planning, stand-ups, retrospectives, reviews). Foster a culture of continuous improvement and Agile best practices. Define project scope, goals, and deliverables in collaboration with stakeholders. Build and maintain project plans, roadmaps, and delivery timelines. Manage dependencies, risks, and issue resolution across teams and vendors. Ensure alignment with business priorities and technical feasibility. Partner with engineers and architects to understand technical requirements, system integrations, and solution design. Translate business needs into actionable technical tasks and user stories. Support backlog refinement and prioritization with Product Owners. Provide clear and concise status reporting to leadership and business teams. Act as the bridge between technical and non-technical stakeholders. Manage expectations on delivery scope, quality, and timelines. 6+ years of experience as a Project Manager and Scrum Master. Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe). Solid understanding of SDLC and cloud/SaaS platforms. Familiarity with tools such as Jira and Confluence. Excellent communication, facilitation, and conflict resolution skills. Experience with ERP CRM or enterprise software implementation

Location: Dubai, United Arab Emirates AHS, a leading name in luxury real estate development, is seeking a highly organized and client-focused Sales Gallery Manager to oversee the daily operations and visitor experience within its prestigious sales gallery. This role is responsible for managing client and broker interactions, coordinating sales gallery activities, maintaining accurate records, and ensuring a seamless experience for prospective buyers, investors, and partners. The Sales Gallery Manager will act as a key point of contact for visitors, brokers, and external partners, ensuring smooth registration processes, accurate reporting, and exceptional service standards that reflect the AHS luxury brand. The ideal candidate will have strong administrative capabilities, excellent communication skills, and experience in luxury real estate, customer experience, or sales support environments. Responsibilities Manage the daily operations and client experience within the sales gallery. Welcome and assist clients, investors, brokers, and visitors, ensuring a premium and professional experience. Manage broker registration processes, ensuring accurate documentation and records are maintained. Register and maintain databases of brokers, companies, clients, and visitors. Coordinate broker visits, appointments, and sales gallery interactions. Handle inquiries from brokers and clients, providing timely support and directing requests to the relevant sales representatives. Prepare and maintain daily, weekly, and monthly reports related to visitor activity, broker registrations, and sales gallery performance. Track and update records, ensuring accuracy and confidentiality of client and broker information. Support the sales team by coordinating client meetings, presentations, and property viewing arrangements. Ensure the sales gallery is maintained to the highest standards of professionalism, organization, and luxury presentation. Assist with sales launches, events, and broker engagement activities when required. Monitor visitor flow, feedback, and engagement to identify opportunities for improving the client experience. Maintain up-to-date knowledge of AHS projects, offerings, and relevant market information. Represent AHS with professionalism, discretion, and a strong focus on customer service. Requirements Bachelor’s degree in Business Administration, Hospitality, Marketing, Real Estate, or a related field. Minimum of 3–5 years of experience in luxury real estate, sales administration, customer experience, front office, or a similar client-facing role. Experience handling broker relations, registrations, databases, and reporting is preferred. Strong organizational skills with excellent attention to detail and accuracy. Excellent communication and interpersonal skills with a professional approach. Ability to manage multiple tasks and priorities in a fast-paced luxury environment. Strong proficiency in MS Office and CRM/database management systems. Professional appearance and excellent etiquette when dealing with high-net-worth clients and partners. Fluency in English is required; additional languages are an advantage. Knowledge of Dubai real estate processes and broker networks is preferred. Benefits Why Join AHS? Luxury Real Estate Exposure : Be part of a leading developer shaping exceptional luxury living experiences. Exclusive Clientele : Interact with high-net-worth clients, investors, and leading brokers in the market. Premium Environment : Work within a world-class sales gallery representing prestigious developments. Career Growth : Develop expertise in luxury real estate, client experience, and sales operations. Collaborative Culture : Join a team committed to delivering excellence and outstanding service standards. Competitive Compensation : Receive a rewarding package aligned with your skills and experience. Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.

Location: Prague, Czechia We are looking for a Transformation & Change Manager to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value. This is a multidisciplinary role for someone who enjoys working across project management, organizational change, communication and continuous improvement rather than focusing on only one area. You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it. We are looking for someone who combines structure with creativity : a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them. Key Responsibilities: Depending on the initiative, you may work across several areas: Project & Initiative Management Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation. Help define objectives, scope, activities, milestones, dependencies and expected outcomes. Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up. Facilitate workshops, working sessions and cross-functional collaboration. Create appropriate project documentation, presentations and management updates. Support the development and continuous improvement of project and transformation methodologies. Organizational Change Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working. Identify stakeholders and assess how changes may affect different groups. Support change readiness, engagement and adoption activities. Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions. Help identify resistance, risks or adoption gaps and coordinate appropriate responses. Communication & Engagement Translate complex initiatives into clear, engaging and understandable communication . Develop presentations, announcements, guides, campaigns and other communication materials. Support communication planning for transformation initiatives. Help create compelling stories around change, improvement and new ways of working. Bring creativity into how information and ideas are communicated to different audiences. Process Improvement, Automation & AI Analyze existing ways of working and identify opportunities for simplification, standardization and optimization . Challenge unnecessary complexity and help teams design more efficient processes. Identify opportunities where automation can reduce manual or repetitive work. Explore practical opportunities to use AI and Generative AI to support productivity, communication, knowledge management, analysis or process improvement. Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working. Requirements We are interested in people with experience in one or several of the following areas: Project Management, PMO or project coordination Organizational Change Management Service Delivery or operational coordination Business or IT transformation Communication, engagement or content development Process improvement and optimization You will probably enjoy this role if you: Are highly organized but comfortable working in changing environments. Can bring structure to topics that are not yet fully defined. Enjoy working with people across different teams, functions and seniority levels. Have strong stakeholder management and facilitation skills. Communicate clearly and can adapt information to different audiences. Are comfortable creating presentations, documentation and communication materials. Like improving how things work instead of simply following existing processes. Are curious about new technologies and how they can improve everyday work. Combine an analytical mindset with creativity . Can work independently while actively collaborating with others. Feel comfortable working in an international environment. Good to have These aren't mandatory, but we'd be happy to see experience with: Change management frameworks or transformation programs PMO, governance or service management environments Process optimization or continuous improvement Workflow or process automation AI or Generative AI tools and their practical application in a business environment Knowledge management or training/enablement initiatives Internal communication or employee engagement Creation of management presentations and visual communication Project/service management methodologies such as PRINCE2, ITIL, Agile or comparable approaches International or cross-functional teams Benefits Broad range of activities, tasks, and projects Flexible working conditions Paid sick days Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Istanbul, Turkey RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. We are looking for a B2A Intern to join our Commercial Team in Istanbul. This is a full-time remote position open to candidates residing in Istanbul. Job Responsibilities: Assist in re-engaging, onboarding, and supporting existing business partners (travel agencies); Monitor partner activity on the platform and analyze key business metrics to identify growth opportunities; Support partner-related requests and help improve the overall partner experience; Conduct market research and competitor benchmarking to identify industry trends and best practices; Collaborate with internal team members to support platform development and business growth; Prepare reports, presentations, and recommendations to support strategic decision-making. Requirements Strong communication and interpersonal skills, with the ability to collaborate effectively in a team; Basic analytical abilities and an interest in making data-driven decisions; Excellent organizational skills and attention to detail; Proactive mindset, curiosity, and a willingness to learn new digital tools and technologies; Interest in B2B business models, online platforms, and digital transformation; Advanced English; additional languages are a plus. Benefits This is a remote, full-time opportunity with fixed hours from 09:00 to 18:00, Monday through Friday. Candidates must be based in Istanbul; Ambitious and supportive team who love what they do, appreciate each other, and grow together; Internal programs for adaptation and training, development of soft skills, and leadership abilities; Partial compensation for participating in external training and conferences; Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world; Corporate prices on hotels and travel services; MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: Kraków, Poland; Warsaw, Poland [EN] Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives, Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project, Build and maintain client relationships by providing excellent customer service to both internal and external clients, Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests), Ensure timely and successful delivery of the company services according to customer needs and objectives, Forecast and track key account metrics, accounts P&L, financial analysis and reporting, Drive peak performance and sales success across the accounts, Create, negotiate and close agreements, Develop key presentations to acquire new partnerships, Own and manage partner relationships with the objective to increase revenue and improve partnership, Manage and maintain accounts portfolio assets and information, Train key people as necessary and ramp up on business requirements and client expectations, Identify and develop new business opportunities with existing clients for potential growth attainment, Contribute to ongoing business development, marketing and sales efforts, Manage customer travel, including visa process. [PL] Obowiązki: Samodzielne budowanie i utrzymywanie silnych relacji z klientami, w tym pełne zrozumienie ich celów i założeń biznesowych Odpowiedzialność za stałą komunikację z zespołem klienta, w tym proaktywny kontakt w celu przekazywania statusu prac, wskazywania nowych możliwości, zarządzania oczekiwaniami oraz adresowania potrzeb związanych z realizacją projektu Budowanie i utrzymywanie relacji z klientami poprzez zapewnianie doskonałej obsługi klienta (zarówno dla partnerów wewnętrznych, jak i zewnętrznych) Zapewnianie wsparcia operacyjnego dla powierzonych kont/klientów (obsługa problemów serwisowych, kwestii związanych z fakturowaniem oraz analiza indywidualnych zapytań klientów) Gwarantowanie terminowego i pomyślnego dostarczania usług firmy zgodnie z potrzebami i celami klienta Prognozowanie i śledzenie kluczowych wskaźników (metrics), zarządzanie rachunkiem zysków i strat (P&L) przypisanych kont, a także analiza finansowa i raportowanie Stymulowanie maksymalnej wydajności i sukcesów sprzedażowych w ramach obsługiwanych kont Tworzenie, negocjowanie i finalizowanie (zamykanie) umów Przygotowywanie kluczowych prezentacji w celu pozyskiwania nowych partnerstw biznesowych Samodzielne zarządzanie relacjami z partnerami w celu zwiększania przychodów i usprawniania współpracy Zarządzanie portfolio aktywów i informacjami dotyczącymi obsługiwanych kont oraz ich aktualizacja Szkolenie kluczowych osób w razie potrzeby oraz wdrażanie ich w wymagania biznesowe i oczekiwania klientów Identyfikowanie i rozwijanie nowych możliwości biznesowych u obecnych klientów w celu osiągania potencjalnych wzrostów Aktywny wkład w bieżący rozwój biznesu (business development) oraz działania marketingowe i sprzedażowe Organizacja podróży służbowych klientów, w tym obsługa procesów wizowych Requirements [EN] 5+ years of account (partnerships) management experience from a gamedev company Four year degree required Proven track record in sales, business development and winning new business in High-tech or Gamedev Ability to identify, clarify and prioritize key issues. Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment Highly proficient with Microsoft Office Pack [PL] Wymagania: Ponad 5 lat doświadczenia w zarządzaniu kontami klientów / partnerstwami (Account/Partnership Management) w firmie z branży gamedev Wymagane wyższe wykształcenie (studia licencjackie lub magisterskie) Udokumentowane sukcesy w sprzedaży, rozwoju biznesu (Business Development) oraz pozyskiwaniu nowych kontraktów w branży High-Tech lub Gamedev Umiejętność identyfikowania, precyzowania i priorytetyzowania kluczowych kwestii/problemów Potwierdzona zdolność do współpracy z osobami na wszystkich szczeblach organizacji (zarówno wewnętrznie, jak i zewnętrznie) z zachowaniem pełnego profesjonalizmu i taktu Wybitne umiejętności organizacyjne, wysoka dbałość o szczegóły oraz umiejętność elastycznego dopasowania się do pracy w środowisku zespołowym Bardzo dobra, biegła znajomość pakietu Microsoft Office Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Program Wsparcia Pracowników (EAP), oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Управлять полным жизненным циклом фич – от формулировки и валидации бизнес-гипотезы до оценки реального экономического эффекта. Опыт в продуктовом менеджменте в веб-продуктах и приложениях с высоким трафиком от 3 лет.

Самостоятельно находить значимые продуктовые проблемы, определять точки роста и формулировать гипотезы. Вести полный цикл продуктовой работы: анализ данных, discovery, формирование и приоритизация гипотез, расчёт экономики, проектирование проверки, запуск, анализ результатов и принятие решения о масштабировании.

формирование целевого видения продукта; формирование дорожной карты (roadmap);

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative. You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today. This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging. What you’ll do in the role: Define AI product strategy in service of Honeycomb's vision Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations Help the product organization understand where and how AI creates genuine customer value vs. where it's hype Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code) Make informed bets about which AI technologies and approaches warrant investment Conduct research that bridges technology and customer reality Build deep understanding of how customers are adopting AI in their engineering workflows Identify patterns across customer conversations that signal future market needs Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream Enable AI innovation across the product portfolio Partner with product teams to identify high-value opportunities to leverage AI capabilities Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities Synthesize cross-portfolio learnings and socialize what's working (and what isn't) Evangelize the AI-observability connection Articulate Honeycomb's point of view on AI observability both internally and externally Help customers understand how observability needs evolve as they adopt AI Contribute to thought leadership through writing, speaking, and community engagement Build credibility with technical audiences who care deeply about how we use AI, not just that we use it What you’ll bring to the role: Proven AI product experience 5+ years in product management with at least 1+ year shipping AI/ML-powered products Track record of taking AI features from concept to customer impact, including things that didn't work Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge) Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped Strategic thinking with customer empathy Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy Comfort operating with ambiguity and making decisions without perfect information Pattern recognition across conversations—spotting what customers aren't yet saying clearly Strong judgment about when to say "no" or "not yet" despite exciting technology Technical credibility without needing to be the expert Enough technical depth to have earned respect from engineers and architects Genuine curiosity about how things work, paired with humility about what you don't know Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.) Understanding of observability principles and why they matter in production systems Communication and collaboration skills Excellent written and verbal communication—can explain complex ideas clearly to varied audiences Ability to influence without authority across product, engineering, and go-to-market teams Comfort presenting to customers, executives, and technical audiences Collaborative mindset that elevates others' work rather than centralizing control Curiosity and learning orientation Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly) Intellectual humility—you're more interested in learning than being right Excitement about the intersection of AI technology and real customer problems Energized rather than exhausted by the pace of change in AI Base Salary based on level of experience $198,500 — $233,500 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: US - Culver City, California, United States; US - United States Scopely is looking for a Senior Finance Manager to join our Finance team, supporting Central & Shared Services in Culver City on a hybrid basis, working 3 days per week from our hub. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Show us the money! As the Finance team, we’re number crunchers with top-notch analytical and reporting skills. As a shared service, we get to work with all of Scopely's talented studios. As Senior Finance Manager, Central & Shared Services Finance, you will lead financial planning, analysis, and reporting across a broad portfolio of Scopely's corporate functions. You'll serve as a trusted finance partner to senior leaders across the COO, CPO, CRO, CLO, and CFO organizations, supporting a global organization of more than 600 employees and an annual expense budget exceeding $200 million. A key part of your role will be managing and improving the allocation of more than $160 million in shared services costs across our game teams, ensuring financial transparency, accuracy, and a clear understanding of costs. Beyond managing existing processes, you'll help build scalable financial tools, improve planning and reporting workflows, and develop a team of two finance professionals. What You Will Do: Lead Central & Shared Services FP&A: Manage financial planning, budgeting, forecasting, and reporting across corporate functions, including COO/CPO, Business Development, Corporate Development, IT & Facilities, Legal, and other G&A teams. Manage shared-cost allocations: Design, maintain, and continuously improve methodologies for allocating more than $160 million in annual shared services costs across game verticals, balancing accuracy, fairness, and transparency. Partner with senior leadership: Serve as a trusted finance partner to functional leaders across the COO, CPO, CRO, CLO, and CFO organizations, providing actionable financial insights and recommendations. Collaborate across game teams: Work closely with Game team FP&A partners to ensure shared-cost allocations are clearly understood, consistently applied, and supported by reliable financial data. Lead and develop your team: Manage two finance professionals, establish priorities, delegate responsibilities, and support their professional growth and development. Improve financial processes: Partner with central FinOps and Accounting to strengthen the accuracy, consistency, and efficiency of financial close, reporting, forecasting, and allocation processes. Build scalable tools and automation: Identify opportunities to replace manual workflows with repeatable financial models, reporting tools, and automated processes. Drive financial clarity and alignment: Communicate complex financial information clearly, proactively identify risks, and build consensus across stakeholders with competing priorities. What We're Looking For: 6+ years of experience in FP&A, corporate finance, consulting, investment banking, or a related field, including some people management experience. Experience working within large, complex organizations and managing financial priorities across multiple functions and senior stakeholders. Strong financial modeling, planning, forecasting, and analytical skills, with experience improving financial tools, models, or reporting processes. Demonstrated ability to develop scalable financial processes and introduce automation that reduces repetitive manual work. Proven experience partnering with senior executives, influencing decisions, and building consensus across teams without direct reporting authority. Experience managing, coaching, and developing finance professionals. Excellent written and verbal communication skills, with the ability to translate complex financial information into clear, actionable recommendations. Strong judgment, proactive stakeholder management, and the ability to balance competing priorities while maintaining financial accuracy and accountability. Bonus Points MBA or equivalent advanced degree. Experience with Workday Adaptive Planning, Oracle, or similar enterprise financial systems. Prior experience supporting Legal, IT, or Corporate Development functions from a finance seat. Familiarity with AI tools to accelerate modeling, reporting, or analysis. Experience in gaming, tech, or other high-growth industries. Please ensure that the résumé/CV you attach is written in English. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $137,000 — $202,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Missouri, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site. This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager. The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams. The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions. The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager. This role is onsite in our Kansas City, Missouri data center location. Core responsibilities Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards. Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager. Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership. Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority. Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards. Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework. Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support. Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations. Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination. Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority. Provide ongoing coaching, training, and performance feedback. Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations. Expected capabilities Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment. Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions. Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters. Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR. Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership. Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability. Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements. Core physical requirements The role requires the ability to perform the following activities, with reasonable accommodation where applicable: Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations. Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads. Work at heights, including ascending and descending ladders and using approved elevated work platforms. Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways. Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure. Handle small components, precision cabling, and connector installations. Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions. Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures. On-call requirement This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $120,000 — $145,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Oklahoma, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site. This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager. The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams. The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions. The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager. You will work onsite in our Oklahoma data center location. Core responsibilities Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards. Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager. Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership. Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority. Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards. Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework. Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support. Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations. Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination. Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority. Provide ongoing coaching, training, and performance feedback. Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations. Expected capabilities Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment. Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions. Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters. Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR. Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership. Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability. Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements. Core physical requirements The role requires the ability to perform the following activities, with reasonable accommodation where applicable: Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations. Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads. Work at heights, including ascending and descending ladders and using approved elevated work platforms. Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways. Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure. Handle small components, precision cabling, and connector installations. Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions. Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures. On-call requirement This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $125,000 — $145,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Seattle, Washington; United States (Remote) Workplace: Remote SENIOR ENGINEERING MANAGER, OBSERVABILITY ENGINEERING Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer's toolbox, and are building the team that will make that happen. Our values guide us — they are present in how we show up, make decisions, and work together to make an impact. We're curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Companies at the frontier of the AI revolution run on Temporal. OpenAI runs on Temporal, handling millions of requests. Cursor runs its cloud coding agents on Temporal at over 50 million actions a day across 7M+ workflows. Lovable, Abridge, and Hebbia build their agents on it too. In the last year alone, AI-native companies executed 1.86 trillion actions on Temporal Cloud, and the curve is still bending upwards. Backed by a recent $550M Series E at a $12.55B valuation, we are building the durable execution layer the agentic era depends on. Observability is how we and our customers know that layer is holding. This role owns both halves of that problem. Internally, you own the telemetry platform our engineers use to run a multi-tenant service that some of the largest companies in the world rely on. Externally, observability is a product surface. Customers debug their own workflows through what we expose, and the quality of that experience is a key feature of the platform. We are looking for a leader who has run observability at scale, treats telemetry cost and cardinality as first-class engineering constraints, and has the operational rigor to be accountable for live-site outcomes on a platform where reliability is the product. RESPONSIBILITIES - Observability roadmap: Own the team’s technical roadmap and delivery, aligned with broader engineering priorities. Evaluate build, buy, and open-source options, balancing reliability, customer needs, and cost. - Technical leadership: Lead, hire, and grow a high-ownership team of engineers. Guide technical decisions through design and code reviews. Coach engineers, help them grow, and clear the friction that slows them down. - Platform ownership: Own the ingestion, storage, query, and visualization path for high-cardinality telemetry across a multi-tenant, multi-cloud fleet. Enable self-serve capabilities to support a growing Engineering organization. - Operational excellence: Own alerting and incident response tooling end to end. Drive the detection quality, routing, and clear, actionable runbooks that make on-call sustainable, and turn incident reviews into lasting reliability improvements. - Customer-facing observability: Partner with Product and SDK teams on the telemetry Temporal exposes to customers: metrics, traces, and workflow-level diagnostics. Work directly with design-partner customers and integrate what you learn into the roadmap. - Cost, capacity & economics: Own the unit economics of observability: cost per ingested series, per query, per namespace. Set cardinality budgets, drive consolidation where tool sprawl has crept in, and negotiate and manage vendor relationships against clear value criteria. - Partner with Engineering, Product, Security, and Support to resolve competing priorities and deliver shared outcomes. Explain technical tradeoffs and risks clearly to senior leaders and non-specialist partners. QUALIFICATIONS - Proven experience leading engineering teams that build and operate observability, monitoring, or telemetry platforms at scale, with strong operational practices. - Demonstrated success leading engineering teams that build and operate production observability platforms, including hiring, coaching, performance management, and delivery. - 15+ years in software and/or infrastructure engineering, including 7+ years of people management, with demonstrated ownership of delivery and live-site outcomes. - Experience hiring, leveling, and performance management. - Strong distributed-systems expertise with the hands-on judgment to guide architecture and execution rather than guide it from a distance. - Experience operating multi-tenant infrastructure that other people's production workloads depend on. - Bachelor's degree in Computer Science or related field, or equivalent practical experience; advanced degree a plus. - Excellent communication skills, with the ability to partner across engineering, product, and leadership and translate customer feedback into a roadmap. REQUIRED SKILLS - Strong leadership and coaching; ability to grow engineers and build a healthy, accountable, high-ownership team, including through reorgs, acquisitions, or platform migrations. - Set priorities and deliver incremental improvements with incomplete information. Make tradeoffs explicit and adapt plans as customer and operational needs change. - Command of the observability building blocks — metrics, logs, traces, profiling, and alerting and the tradeoffs between them at scale. - Time-series and telemetry data fundamentals: cardinality control, retention and downsampling, query performance, and hot/cold storage tiering. - Live-site reliability craft: SLA/SLO definition, on-call, incident management, and postmortem-driven continuous improvement. - Ability to review and raise the bar on technical artifacts (design docs, code reviews) across a distributed-systems codebase. PREFERRED EXPERIENCE - Applying AI/LLM techniques to triage, anomaly detection, or incident summarization, with clear-eyed judgment about where they help and where they don't. - OpenTelemetry at depth: collector architecture, semantic conventions, instrumentation strategy. - The open-source observability stack in production: Prometheus, Mimir/Thanos/Cortex, Grafana, Loki, Tempo, ClickHouse. - Building observability as a product for external developers, not only as internal tooling. - Kubernetes internals and multi-cloud delivery across AWS, GCP, and Azure. - Vendor consolidation or migration programs (commercial APM/SaaS to open-source, or the reverse) with measurable cost and reliability outcomes. - Developer experience or engineering productivity backgrounds - treating internal engineers as customers with a measurable experience. - Prior experience at a developer infrastructure or open-source-based company, where the community is part of the feedback loop.   Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.