Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This role is available for candidates located in the United States or Canada.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on
Prometheus
,
Grafana Alloy
,
Mimir proxies
, and OpenTelemetry.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
Take an active role in influencing our roadmap and your own career objectives.
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.
As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action.
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs .
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.
Requirements:
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well.
Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way.
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering.
Experience writing clean, robust, and performant software that is easily maintained by others.
Bonus Points For:
Experience writing low level code for databases, storage layers, or query engines.
Experience working with Kubernetes.
Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects).
Exposure to microservices architecture and distributed systems, or a desire to learn.
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD 186,500 to AUD 223,500. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has two sub-squads, Ingest and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing?
Take a very active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What are we looking for in you?
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Some experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
Nice to haves:
Experience working with Kubernetes is highly desirable
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with the concept of infrastructure as code
In the United States, the base compensation range for this role is USD
174,500
- USD 209,000
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This role is available for candidates located in the United States or Canada.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on
Prometheus
,
Grafana Alloy
,
Mimir proxies
, and OpenTelemetry.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Cloud object storage.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.
You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
Take an active role in influencing our roadmap and your own career objectives.
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.
Be a part of your team’s on-call rotations and take ownership of the services you’re running.
Mentor and support other team members, participate in design discussions, and collaborate with the team.
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system.
As we are remote-first and our engineering organisation is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action.
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs .
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively.
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must.
Requirements:
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well.
Some experience with delivering projects from gathering requirements and brainstorming ideas, all the way to shipping a product to the customer’s hands in a self-driven way.
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering.
Experience writing clean, robust, and performant software that is easily maintained by others.
Bonus Points For:
Experience writing low level code for databases, storage layers, or query engines.
Experience working with Kubernetes.
Been a user of Grafana and/or Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools in hobby/homelab projects).
Exposure to microservices architecture and distributed systems, or a desire to learn.
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code.
Compensation & Rewards:
In Australia, the Base compensation range for this role is CAD 164,500 to CAD 197,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the US and Canada.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has two sub-squads, Ingest and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across three major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They likely are engaged in a larger project with another engineer, as well as mixing in some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing?
Take a very active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What are we looking for in you?
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a Squad. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Some experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem
Nice to haves:
Experience working with Kubernetes is highly desirable
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Exposure to microservices architecture and distributed systems, or a desire to learn
Familiarity with the concept of infrastructure as code
In the United States, the base compensation range for this role is USD
154,000
- USD 185,000
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York; New Jersey
Workplace: hybrid
Provectus is a Premier AWS partner and an Anthropic Preferred Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes.
With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each rebuilds a critical business process front to back, shipped from working code. You'll learn the customer's job before you automate it. Most AI projects fail the same way: someone gathers requirements, someone writes a spec, and a team ships a workflow nobody uses. We think the requirements step is the bug. So we remove it.
As an Associate Forward Deployed Engineer, you'll join each engagement paired with a Senior FDE. Together you'll spend time alongside the client to understand their workflow and business needs. Then you'll help rebuild that work from first principles, and write real production code for it. You won't start from zero: every engagement begins from a Blueprint that has already shipped for a customer in that industry, and what you learn in the field goes back into it.
This role is for early-career engineers who want to learn how AI gets deployed in the real world — and who'd rather learn by building than by watching.
What You'll Need:
A degree in computer science, engineering or another STEM field
0–2 years of experience; internships, co-ops and research
You built projects, where you integrated AI as a part of your SDLC (internship, research or hackathon entry) that you can walk us through in depth: what worked, what broke, and what you'd change
Hands-on Claude Code basics
Strong programming fundamentals in Python or TypeScript
Curiosity and speed of learning — you pick up unfamiliar subjects quickly and ask good questions, especially about how real businesses work
Good commication skills - ability to explain complex technical subjects to non-engineers
Willingness to spend real time learning a client's job before you write code. It's the most unusual part of this role, and the most valuable
Location & Work Arrangement: This role requires
working on-site from our New York office 3 days per week
Great If You Have:
Cloud basics: AWS/Azure/GCP, containers, CI/CD AI/ML coursework or foundations
Comfort with ambiguity — our engagements start open-ended by design Interest or coursework in financial services, insurance, healthcare or asset management
Data pipelines or SQL; classical ML or MLOps (PyTorch, SageMaker, MLflow); infrastructure-as-code
Open-source contributions, hackathon projects or public writing on applied AI
Claude certification or AWS certification
What You'll Learn:
How to deploy LLM and agentic systems into regulated production — banks, insurers, health systems
How to build evaluation harnesses: defining what "working" means, then measuring it
Cloud delivery on AWS Claude Code in production, working toward Claude certification
A real business domain — insurance underwriting, healthcare revenue cycle, asset management
How to work with clients: their operators, engineers and executives
Your first 90 days:
Foundations — onboarding into our Blueprints, our delivery stack (Claude Code, AWS) and how we build evals, plus a primer on your first client's industry
The seat — join an engagement with your senior FDE. Shadow the operator, then do the work yourself
Your first piece — own a scoped part of a production system, with code review and your senior FDE beside you
What You'll Do
Take the seat — learn a client's function from the inside, and help redesign it alongside your senior FDE and the Forward Deployed Executive
Build — ship production code for LLM applications, agentic workflows, and retrieval and extraction pipelines
Build the evaluation harness before the feature — define what working means, then measure it
Take systems to production on AWS, and feed what you learn back into the Blueprint
Grow into ownership — your team is measured by the client's business results, not by hours. Drive adoption, because a system nobody uses hasn't shipped — and build credibility with the client's engineers and operators
What you'll get:
A senior FDE paired with you on every engagement, a named mentor accountable for your growth
Regular feedback and a clear path to Forward Deployed Engineer
Frontier delivery work across Cowork Activation, Agentic SDLC and Blueprint Activations in Financial Services and Healthcare
Real production experience in regulated industries most early-career engineers never see
Opportunity to work with cutting-edge AI and cloud solutions
Full-time model
Unlimited Vacation policy
Generous health, vision, and dental insurance
401(K) matching plan
Salary base range: $120-145k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
How We Hire
Technical task
— Complete a practical engineering task to demonstrate your programming fundamentals, problem-solving skills, and ability to work with AI-powered solutions.
Intro conversation
— Discuss your background, projects, and what you're looking for in your next role.
Task discussion
— Join a discussion about your approach to the task, what you'd build next, and how you'd evaluate whether it works. No LLMs are permitted during this session.
Why we ask for a task
We're growing and want to find the right fit. The task is a small investment of your time that gives you an opportunity to demonstrate your engineering skills, AI maturity, and ability to think independently. It also helps us verify that we're evaluating a real person rather than a bot. We're not using your work in our products or for client projects.
-Разрабатывать функциональное ПО проекта на основе подробного технического задания, программировать внутреннюю логику работы и производить рефакторинг в случае необходимости. -Автоматизировать генерацию отчетов и парсинг данных.
Plurio is an AI agent that automates media buying on Meta, Google, and TikTok for teams spending $300K–$15M a month, handling daily analysis, optimization calls, and execution directly in ad accounts. The system runs $500M+ per year in ad spend and has grown 5× since March. The AI marketing engineer role involves owning the client's marketing targets and improving metrics by automating media buying.
Задачи:
— Onboard clients by connecting their full-funnel data and ad accounts, setting business context including unit economics, P&L, products, geos, funnels, and media buying playbook.
— Adapt and build automation skills and rules from Plurio's catalog or create new ones as needed, backtesting on historical data before deployment. Rules are deterministic SQL with campaign logic and guardrails.
— Explain agent decisions and methodology changes to clients' Heads of UA and CMOs, assist marketers in running the agent, and handle discussions about spend and KPIs.
— Standardize successful approaches into reusable templates and methodologies for future clients.
Требования:
— Managed approximately $500K+/month in ad spend hands-on on one or multiple channels (Meta, Google, TikTok).
— Deep understanding of buying mechanics: account structure, optimization events, creative testing thresholds, scaling, burnout, budget allocation, attribution windows.
— AI-native with experience automating parts of buying via rules, scripts, or skills in Cursor, Claude, or platform APIs.
— Systems thinking: ability to logically chain goals, plan roadmaps, and clearly explain processes.
— Client-facing experience communicating with Heads of UA, defending ideas with data and experiments, and maintaining relationships.
— Ability to convert proven results into templates and methodologies for scaling.
— Strong English communication skills.
Условия:
— Competitive base salary plus performance bonus based on client results.
— Two grades hiring: Middle ($72,000–$96,000/year) and Senior ($102,000–$126,000/year) on-target earnings, gross.
— Remote work worldwide within timezones up to UTC+5.
— Provided laptop, software, and AI tools including Cursor, Claude, Codex, and shared AI infrastructure.
— 50% coverage of relevant educational costs.
— Vacation: two weeks twice a year plus holidays.
— Employment via Deel contract.
Процесс отклика:
— Apply via the "Apply for this role" button on the linked page with social media and contacts.
— Recruiter contacts within two days.
— Calls with leadership and CPO including background, methodology, compensation, math, and AI mechanics.
— Presentation of a built project.
— Offer.
Location: San Francisco Bay Area, California; Los Angeles, California; Berkeley; Oakland; Daly City; San Mateo; Palo Alto, California; San Jose
Workplace: remote
About us
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
What you’ll do
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What we look for
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What we offer
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
*No Visa
sponsorship
How we hire
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
We’re real
A person reads your application. We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts
Workplace: hybrid
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production. Then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter, without the layers, politics, and long wait for impact of a firm with a hundred thousand people. 350+ builders, 100+ customers in production, led by our founders since 2010, offices across North America, LATAM, and EMEA
Why Provectus?
Frontier access. Anthropic Preferred Partner:
newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process, not a vendor running a project alongside it. Embedded is not staff augmentation.
Autonomous
. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy maintenance grind, not a single stack.
Craft & growth.
Build beside senior FDEs on a Claude certified team, with a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive. You are the one who builds it
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously
You won’t start from zero. Provectus builds industry Blueprints, working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands on today and intend to stay that way
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly
Shipped GenAI/LLM systems to production, not demos, not notebooks. You’ve handled the parts that get hard after the prototype works
You evaluate. You have built or owned an eval suite for a nondeterministic system, and you can explain what you measured and why
Strong engineering fundamentals. Dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack
Cloud native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits
Presales experience. Credible with senior stakeholders: you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
Hands on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses)
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production
IaC depth: AWS CDK, CloudFormation, Terraform
Open source contributions or public writing on applied AI
What We Offer:
Full time
On site visits to client’s facilities and our office in NYC once a week
Unlimited Vacation policy
Generous health, vision, and dental insurance
401(k) matching plan
Base salary $180k to $200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data
No Visa sponsorship
We’re real:
A person reads your application. We filter out AI generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team
We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates
You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We’d be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Cofounder & CEO
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
Location: New York City Metropolitan Area; New Jersey; New York; Manhattan, New York; Massachusetts; Connecticut; Brooklyn, New York
Workplace: remote
About us
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous. You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What we look for:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have:
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What we offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
*No Visa sponsorship
We’re real
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
Soft skills interview.
Offer discussion.
🚀 The Adventure Ahead As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback
- Become a product expert and help customers use Linear to drive business outcomes
- Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
- Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
What we're looking for
- 5+ years relevant work experience in a technical customer-facing role
- SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
- Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
- Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
- Previous experience working with product + engineering teams and/or developer tools is preferred
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is rapidly building the leading ecosystem of generative models, bringing the best models from AI labs around the world to our users alongside our own. We are looking for an IC to source, activate, and scale relationships across Runway's growing portfolio of model partners. This is a role for someone who wants to own whatever needs owning, take new models from first conversation to launch, and write the playbook where none exists yet. You will work closely across Engineering, Product, Legal, Finance, and Marketing.
WHAT YOU'LL DO
- Own a broad portfolio of model partners end to end, across modalities
- Track the model landscape relentlessly: spot new labs and releases early and bring the strongest ones to the team as candidates for integration
- Take new partners from zero to launched: source, structure and negotiate commercial terms, then close with Legal and Finance
- Be the partner's main point of contact through launch, working closely with our engineering team
- Build deep, trusted relationships with founders, BD leads and research teams at our partners, and turn those relationships into early access, better terms and joint launches
- Run the portfolio with rigor: set check-in cadences, monitor relationship health, and spot and escalate risk early
- Track usage, spend and margin by partner and model, and use that data to decide where to invest, renegotiate or step back
- Partner with Marketing and our partners on co-marketing for model launches
- Build the frameworks and tools that let the function scale as the ecosystem grows
WHAT YOU'LL NEED
- 5+ years of experience across some combination of partnerships, business development, GTM, consulting, or founding/operating, with a track record of having owned outcomes end to end
- Experience negotiating commercial agreements, ideally usage-based, API or platform deals
- Genuine obsession with generative AI: you know the labs, you try new models the day they ship, and you have opinions on what makes one good
- Demonstrated range: you've done the deal and the integration and the launch
- High technical aptitude for understanding complex technologies, tools, systems, and issues
- Strong analytical capabilities, with the ability to turn usage and spend data into a clear recommendation
- Ability to manage many relationships and priorities at once in a fast-paced environment without dropping threads
- Clear, concise communication, from a startup founder to a big-lab partnerships team to a Runway engineer in the same day
- A strong bias towards action and belief that no task is too small for you
- Highly resourceful, with the ability to create structure and work autonomously amid ambiguity
- New York-based preferred
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
In this role, you will serve as the primary technical partner for our most strategic prospects and customers in the APAC region. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you’ll do
- Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders.
- Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding.
- Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context.
- Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks.
- Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption.
What we’re looking for
- 8+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e.g., Python or JavaScript)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: San Francisco Bay Area, CA
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Reporting to the COO, the VP of Finance will serve as the senior financial executive responsible for the full spectrum of corporate finance, including FP&A, accounting, strategic planning, board reporting, and IPO-readiness. You will manage a high-performing finance team, build the systems and processes that support a scaling infrastructure as a service business, and act as a trusted advisor to leaders across the organization.
This is a high-ownership role for a builder who is equally comfortable in the boardroom and in the details. A successful hire will be able to turn complex business data into clear strategic guidance and scale a lean finance function without losing rigor by leveraging the latest technology available.
There is not currently a CFO in place, so there is also potential room for growth into that role for high performers.
WHAT YOU'LL DO
Financial Planning & Strategy
- Serve as a strategic thought partner to the COO and CEO — bringing a financial lens to company-level decisions on market positioning, competitive strategy, pricing, geographic expansion, and capital allocation
- Co-own the company’s long-range strategic plan alongside executive leadership, shaping not just the financial expression of strategy but the strategy itself
- Identify the financial and operational levers that drive sustainable growth, and advocate for resource allocation decisions that reflect Teleport’s most important strategic bets
- Own the annual planning and quarterly forecasting cycles, delivering accurate, driver-based financial models across revenue, cost, and headcount
- Lead scenario analysis and sensitivity modeling to pressure-test strategic options and support key investment decisions
- Translate financial data into clear, actionable insights for the COO, CEO, and Board of Directors by connecting day-to-day performance to long-term strategic goals
Accounting & Controls
- Oversee all accounting operations including monthly close, revenue recognition (ASC 606), and financial statement preparation
- Maintain and strengthen internal controls, ensuring compliance with US GAAP and audit readiness
- Manage relationships with external auditors and tax advisors
Board & Investor Reporting
- Prepare board-level financial packages, investor updates, and management reporting with clarity and precision
- Support fundraising, debt financing, and M&A diligence processes as needed
- Develop the financial narrative for investors and analysts, underpinned by robust SaaS metrics
Business Partnering
- Partner closely with Sales, Product, Engineering, and People leaders to drive financial accountability across the business
- Own financial metrics and provide regular performance analyses
- Support revenue operations, pricing strategy, and go-to-market financial planning
Team & Systems Leadership
- Lead, mentor, and scale a high-performing finance team including FP&A, accounting, and revenue operations
- Drive the selection, implementation, and optimization of financial systems and tools (ERP, FP&A platforms, billing infrastructure)
- Build scalable, automated financial processes that support rapid growth and eventual public-company readiness
- Champion and model the use of AI and modern technology tools — actively embedding automation, AI-assisted analysis, and intelligent workflows into finance operations to move faster, reduce manual work, and raise the quality of output
- Set the standard for technology fluency on the finance team: encourage experimentation with tools like Claude and other AI systems for modeling, reporting, and documentation, and create space for the team to share what works
WORKING AT TELEPORT IN THE AGE OF MODERN TECHNOLOGY
At Teleport, using the best available tools and systems isn’t a nice-to-have — it’s part of how we work. We expect every Teleporter to actively adopt modern technology to do their job better: move faster, think harder, and produce work they’re proud of. That means embracing automation, better documentation systems, analytics, and tools like Claude regularly, bringing technology into your problem-solving, and sharing what works with your team.
WHAT WE'RE LOOKING FOR
- 18+ years of progressive financial leadership experience, with significant time as VP of Finance, CFO, or equivalent senior finance executive
- Proven record of success at a high-growth B2B Cybersecurity, SaaS or infrastructure technology company in Series D/E/F stages with over $200mln in ARR
- Strong command of GAAP accounting, SaaS financial metrics, financial controls, and audit processes
- Demonstrated experience supporting a company through key inflection points — Series C+, late-stage private, or IPO preparation
- Outstanding communication skills — able to present complex financial matters to executive teams, boards, and investors with confidence and clarity
- Proven ability to build and lead high-performing, geographically distributed finance teams
- Hands-on experience evaluating, selecting, and scaling financial systems (NetSuite, Workday, Adaptive Insights, or comparable platforms)
- Collaborative, data-driven decision-maker who thrives in a fast-moving, distributed environment
- Ability to be in-person in our HQ in Oakland, CA, a few times a week for in-person collaboration with the executive team.
NICE TO HAVE
- CPA, CFA, or MBA from a leading program
- Experience taking a company through late stage private funding stages and IPO
- Open-source or developer-tools experience.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Your background demonstrates diverse experience in delivering high level administrative support, whether that be calendaring in an ever-changing environment, event planning and onsite support, or providing coverage when another member of the team is unavailable. You realize uniformity and processes are essential and help guide the company as we rapidly scale.
RESPONSIBILITIES
- Manage multiple, high-level, ever-changing calendars.
- Exceptional travel booking and trouble-shooting skills; on-call when an assigned executive team member is traveling.
- Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media, and customers.
- Work cross functionally with other team members.
- Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
- Maintain a perfect track record when it comes to handling confidential information
- Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
- Help create and maintain processes and standards; always looking for ways to improve something.
- Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
- Open to travel domestically and internationally when needed.
- Other duties as assigned.
QUALIFICATIONS
- 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones.
- High level of discretion and integrity.
- Excellent oral and written communication skills, with a high degree of diplomacy.
- Previous experience using Gmail and Google Calendar in a work environment.
- Strong calendaring skills using Google Calendar
- Experience working with other executive assistants in a high-functioning, fast paced environment.
- Ability to anticipate the needs of the executive team.
- Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
- Ability to prioritize, focus and organize your workload each day.
- Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams)
- Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
- Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way
- Solid time management skills
- Self-motivated and able to work both collaboratively and independently
- Eager to share knowledge and build awareness; teamwork driven
- Has a growth mindset; improvement oriented
- Active driver’s license
- Valid US passport
WHAT TO EXPECT IN THE FIRST 30 DAYS:
- You will be welcomed with a first-class onboarding experience that includes equipment set up, awesome swag, learning and development opportunities to help you grow both professionally and personally, along with an introduction to your role, responsibilities and expectations
- You will be assigned a buddy or mentor, to provide support and answer questions during the initial weeks
- Regular check-ins with your manager to gauge progress, address any concerns and ongoing support
- Relationship building will be facilitated with others to broaden your understanding of Docker’s operations and to help build a network of connections
- Cross functional introductions to internal key stakeholders
WHAT TO EXPECT IN THE FIRST 90 DAYS:
- You will have connected with all cross-functional teams and key stakeholders, and established a relationship with each
- You have a complete understanding of your role and expectations, along with the needs/requirements from the executives you’re supporting
- You will have an understanding of Docker’s mission, vision, values and strategy
- You will have an understanding of the tools and best practices needed to be successful in your role
- You will have little to no supervision in your role
WHAT TO EXPECT IN THE FIRST YEAR:
- You will be confident in your role and have the ability to fully immerse yourself in it
- You will be an indispensable asset to Docker as a whole. Help ensure Docker scales by enhancing productivity, enabling efficient communication, and ensure the protection of and enable the most effective use of the executive’s time.
- You will be a culture leader!
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $113,400 – $162,000 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Finance Systems team is seeking an experienced Netsuite Systems Manager with strong functional and IT support experience to join the team. In this individual contributor role you will be responsible for administration, configuration, and support for our Netsuite ERP system and associated Finance Business Systems. Additionally, you will be a Finance Systems thought leader and champion of best IT/functional practices, IT General controls, and process improvement automation. Reporting directly to Sr Director of Finance Systems, you will collaborate closely with Business Application, Sales Operations, IT, and our Finance team. This position is 100% remote.
What You’ll Be Doing:
Netsuite System Administration
Own day-to-day operations of NetSuite, and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing module
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end to end maintenance including general ledger accounts, cost centers, products, and any other necessary structures to support the reporting needs of key stakeholders. Manage ticketing system for tracking open cases/change request to resolution
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Program Management
Manage/Configure finance transformation projects focusing primarily on the order to cash cycle, encompassing Lead/Opportunity, Contract Management, Quoting/CPQ, Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes.
Collaborate with cross-functional teams such as Sales, Legal,Engineering, Finance and IT to gather requirements and implement solutions that enhance business processes.
Identify, scope, and prioritize projects based on business needs. Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring on-time and within-budget project delivery.
Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value, including benchmarking.
Ensure procedures, processes, and proper change controls are followed on all production changes and implementation projects
Work with sales operations and biz app teams on system enhancements.
Dashboard Creation and Reporting
Utilize NetSuite's native tools and our very own Grafana dashboard to create high-performing dashboards tailored to Finance needs.
Develop reports and visualizations to provide actionable insights from finance data.
What Makes You a Great Fit:
Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience with as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify etc
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module including Zone and Company billing module,and Salesforce integration.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and experienced level with Netsuite Advanced Revenue Management (ARM)
Experience with project management concepts and tools such as Github, Monday.com and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues with ease
Knowledge of core accounting processes such as order to cash, procure to pay, record to report.
Highly motivated with the ability to work in a rapidly changing global and remote environment
You work well in both a team environment and independently
Excellent communication skills with the ability to speak cross-functionally
Compensation & Rewards:
In the United States, the Base compensation range for this role is $
145,000
- $175,000 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
United States (Remote); We are looking for candidates in the US and Canada
seniorCanada (Remote)
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seniorUnited States (Remote); We are looking for candidates in the US and Canada
ГибридNew York; New Jersey
72 000 – 126 000 $
УдалённоSan Francisco Bay Area, California; Los Angeles, California; Berkeley; Oakland; Daly City; San Mateo; Palo Alto, California; San Jose
ГибридNew Jersey; New York; Pennsylvania; Connecticut; Massachusetts
УдалённоNew York City Metropolitan Area; New Jersey; New York; Manhattan, New York; Massachusetts; Connecticut; Brooklyn, New York
УдалённоSingapore; Australia
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоSingapore; Australia
ГибридSan Francisco Bay Area, CA
УдалённоUnited States; 5+ years experience providing executive administrative support to multiple VP and Director levels and/or above, across functions and timezones
Canada (Remote)
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