Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the San Francisco Bay Area or NYC is $328,500-$392,375. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
📌 Please note: This is an on-site role based in Vienna, Austria. Due to the fast-paced hiring process and local regulatory requirements, candidates already eligible to work in Austria or the EU are strongly preferred.
About the Role
Bybit is seeking a
Wallet Operations Manager
to join our EU Finance team. The role combines hands-on wallet operations with digital asset management, ensuring secure and efficient asset transfers, settlements, reconciliations, and safeguarding of client crypto assets.
The successful candidate will work closely with Finance, Treasury, Risk, and Technology teams to support daily operations and maintain reliable wallet infrastructure and asset controls.
Key Responsibilities
Wallet Operations:
Operate and manage hot, warm, and cold wallets, including wallet rebalancing, asset transfers, and transaction approvals.
Wallet
Infrastructure
:
Work with institutional custody platforms, including MPC-based wallet solutions, transaction workflows, and wallet configurations.
Asset Settlements:
Execute and monitor crypto asset settlements, internal transfers, and cross-chain transactions, ensuring timely and accurate processing.
Safeguarding:
Support the safeguarding and segregation of client crypto assets in accordance with internal policies and regulatory requirements.
Asset Reconciliation:
Reconcile on-chain wallet balances with internal systems and custody records, identifying and resolving discrepancies.
Liquidity Management:
Coordinate with Treasury to ensure sufficient asset availability across wallets and networks.
Operational Controls:
Maintain secure transaction approval workflows, maker-checker controls, and wallet access permissions.
Process Improvement:
Maintain SOPs, support automation initiatives, and improve the efficiency and reliability of wallet operations.
Operational Support:
Investigate failed transactions, settlement issues, and other wallet-related incidents, coordinating with internal stakeholders as needed.
Support internal and external audits by providing relevant wallet and asset records.
Key Requirements
3+ years of experience in crypto wallet operations, digital asset custody, exchange operations, or a related field.
Bachelor's degree in Finance, IT, Computer Science, or equivalent practical experience.
Strong technical understanding of blockchain networks, wallet infrastructure, private key management, MPC, and multi-signature solutions.
Hands-on experience with institutional digital asset custody platforms and wallet management systems.
Good understanding of crypto asset transfers, settlements, liquidity management, and blockchain transaction processes.
Experience with asset reconciliation, safeguarding, and operational controls.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and collaborate across Finance, Treasury, Risk, and Technology teams.
Professional fluency in English; Mandarin Chinese is an huge advantage.
Nice to Have
Experience at a cryptocurrency exchange, custodian, or regulated financial institution.
Understanding of EU MiCAR safeguarding and segregation requirements.
Familiarity with on-chain monitoring tools and blockchain explorers.
Experience with process automation or operational reporting.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Intellias
Meet your recruiter
Jeison Arturo Rios Castano
jeison.rioscastano@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Salesforce Engineer
Senior
Argentina, Chile, Colombia, Mexico, Peru, Uruguay
Remote
APPLY NOW
REFER A FRIEND
The Senior Software Engineer contributes to business processes by leveraging technological solutions. You will join a brand new team that will focus on Integration with ServiceNow, new functionality for funding sources and other features.
What project we have for you
Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 15,100 coworkers. For the trailing twelve months ended June 30, 2023, client generated Net sales of approximately $21,4 billion.
What you will do
Execute all phases of the software development life cycle.
Assess operational needs, costs, and resource requirements for assigned projects, collaborating with project managers as needed.
Work in agile team alongside the Product Owner, applying Salesforce/CPQ best practices and design methodologies, such as use case analysis, object modeling, and UI design, to ensure alignment with business requirements and design objectives.
Identify and address issues requiring attention, resolving them with a clear understanding of the underlying business problem.
Make informed technical decisions aligned with the product roadmap, architecture standards, and management directives.
Deliver projects and tasks in a timely manner, honoring commitments to stakeholders and management. Provide regular project/task status updates during daily scrums to the agile team, product owners, and product managers.
What you need for this
5 years of application development experience
2+ years of experience with the Salesforce ecosystem and lightning framework
Must have the knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Experience builder
Must have knowledge and practical application of Salesforce CPQ, both out of the box and customizations
Experience with source control systems like Azure DevOps, GIT
Experience with the creation and maintenance of Salesforce / CPQ profiles, permission sets, and objects
Experience in Salesforce CPQ integration with external systems and managed packages
Deliver solutions in Agile methodology in CI/CD environment
Demonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally
Good written and verbal communication skills
Strong organizational, planning, and creative problem-solving skills with critical attention to detail
Demonstrated success in facilitation and solutions implementation
Proven track record of leading application development projects
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Excellent customer-facing skills that include conducting compelling technical briefings & demonstrations
Ability to perform effective code reviews and recommend automated review tools for the team
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
CPQ
Salesforce
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are currently seeking an experienced Software Engineer to join our growing Consumer team. The Consumer team at Kraken focuses on building applications that expose Kraken’s product offering to the mass market. Trying to onboard the next 100 million people to the benefits of crypto.
This role primarily involves developing features and maintaining our “Consumer” applications, which consists of a suite of applications aimed at offering the simplest way for our customers to interact with Kraken. We expect anyone applying for this role to have an extreme eye for detail, a passion for building genuinely world class user experiences, a “ship fast but don’t ship shit” attitude and be highly self driven.
THE OPPORTUNITY
- Design and implement customer-facing Rust backend services powering trading, payments, and crypto experiences
- Own features end-to-end rather than stopping at the API/backend boundary, understanding customer experience, frontend impact, and the product problem behind what you're building.
- Collaborate with product teams to understand customer requirements and integrate with Kraken's trading infrastructure while maintaining a product-led engineering focus
- Propose improvements and drive solutions autonomously. You're not simply implementing specifications, but translating evolving product requirements into resilient solutions that ship valuable experiences.
- Use AI extensively to amplify scope and speed, moving from manually writing code toward orchestrating AI and validating implementation, increasingly focused on problem definition, architecture, and product validation.
WHAT YOU BRING
- Rust/backend engineer with proficiency in network services, asynchronous code, and distributed systems design (RPC protocols, Kafka, event-driven architectures)
- Product engineering mindset. You've shipped features from problem → implementation → launch → user impact, with deep understanding of customer experience and product metrics
- AI-first development approach where AI is already meaningfully incorporated into your workflow; you actively use AI for coding, understanding unfamiliar codebases, crossing technical boundaries, and validating implementations
- Ownership mindset with collaborative spirit. You personally drive features end-to-end, work across backend/frontend boundaries and operate outside technical silos
- Security-first approach to system design with ability to autonomously debug across the stack (OS, network, application)
- Openness to how the engineering profession is evolving because of AI, prioritizing shipping valuable products over manual code writing
NICE TO HAVES
- Full-stack experience including React/TypeScript or other frontend frameworks - valuable for demonstrating cross-boundary collaboration mindset
- Cryptocurrency or blockchain domain knowledge
- Experience building products at consumer-focused technology companies
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, NY
Workplace: Remote
We are looking for an Analytics Engineer to join a team dedicated to building the governed data foundation that powers decision-making across Talkiatry. You'll work alongside a collaborative team of engineers to design and maintain reliable, well-documented data models that stakeholders can trust and explore independently.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and maintain clean, scalable, well-documented data models using dbt, Snowflake, and Databricks that serve as the trusted foundation for decision-making across the org
- Partner with stakeholders to understand business questions and translate them into governed, reusable data products — not one-off reports
- Contribute to a self-service analytics environment where stakeholders can independently explore data through well-structured, reliable models
- Adhere to and help evolve our data governance, data quality, and documentation standards
- Support dashboard and reporting needs where appropriate, with an emphasis on enabling stakeholders rather than building on their behalf
- Collaborate with data and engineering teams to ensure data products are integrated into the broader product and engineering development process from the start
YOUR QUALIFICATIONS:
- 2 to 3 years of experience in Analytics Engineering, Data Engineering, or a closely related role
- Proficient SQL skills with a working understanding of data modeling concepts (star schema, slowly changing dimensions, grain)
- Hands-on experience with dbt and a cloud data warehouse such as Snowflake or BigQuery
- Familiarity with at least one BI or data exploration tool such as Omni, Looker, or Tableau
- A bias toward building reusable, documented, and governed data products over ad hoc solutions
- Exposure to working cross-functionally with non-technical stakeholders to understand business needs
- Clear communication skills with the ability to explain data concepts and trade-offs to a range of audiences
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France; Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS.
It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable.
Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket.
We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly.
⭐️ THE MARKETING OPS JOB ⭐️
We are hiring two Marketing Operations Managers, each embedded in a different crew:
- Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels
- Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles
Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process.
Why is this role interesting?
- Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew
- Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time
- Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly
- AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption
What will you do with us?
You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model.
Regardless of crew, you will own a core set of capabilities:
- Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos
- Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice
- Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos
- Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant
- AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them
- Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data
- Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns
Then, depending on your crew:
Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales.
Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams.
By your first year, we'll know it worked when:
- At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real
- Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering
- CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on
- Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored
- Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion
⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️
You'll be a great fit for this opportunity if you:
- Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C)
- Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent)
- Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice
- Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization
- Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value
- Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights
- Can be both hands-on and think strategically — you drive the big picture while staying close to execution
- Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams
- Can manage multiple projects simultaneously in a fast-moving environment
- Communicate with excellent written and spoken English
- Are impact-driven with a strong bias towards improving processes
For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff SRE, Platform Engineering
About the job
Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand.
At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one.
This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible
Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities
Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers
Drive down repair items and prevent classes of incidents rather than resolving them one at a time
Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in
Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back
Participate in on-call for the services you support, and lead the response when production is degraded
Write post-mortems that identify true root causes, and drive the follow-up work to completion
Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions
Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested
Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades
Lead debugging, troubleshooting, and analysis of service architecture and design
Use code review to drive up the quality of your coworkers' code
Reduce the operational overhead required to run infrastructure and services
Drive projects from conception to completion for efforts spanning the concerns of your team
Coordinate across programs, collaborating with others to estimate and communicate delivery timelines
Break projects into milestones and tasks, track progress, and communicate updates to stakeholders
Identify and communicate changes that may impact stability
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering
Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed
Strong software engineering fundamentals: you build and ship production code, not only configure tooling
Experience defining and operating against SLIs and SLOs, and using error budgets to inform engineering priorities
Depth in production operations: incident command, post-mortem analysis, capacity planning, and observability
A record of preventing recurrence — reducing incident classes and operational toil, not just closing tickets
Experience driving changes that span multiple teams, and the communication skills to build alignment without formal authority
A track record of improving the engineers around you through code review, design feedback, and mentorship
Experience with large-scale distributed systems in a cloud environment
Desired:
Familiarity with infrastructure-as-code, container orchestration, and GitOps-style delivery
Experience with multi-region architecture, failure-domain design, or regional expansion work
Background in chaos engineering, game days, or other proactive resilience validation
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.
You will support our global go-to-market teams. Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.
What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.
This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:
- Product marketing and engineering teams (keeping content accurate as the platform ships)
- GTM enablement (aligning on shared onboarding infrastructure)
You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.
What you’ll do
- Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of
- Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value
- Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence
- Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires
- Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship
- Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology
- Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same
- Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch
Requirements
We’re looking for someone who knows our products well and can teach sellers to demo and sell them. You’ll thrive here if you:
- Have 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company
- Are hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work
- Have demoed and pitched technical products to customers, and can explain the value, not only the features
- Have a track record of teaching, mentoring, or building training, in addition to your customer-facing work
- Are comfortable building a program from scratch, with no playbook to inherit
- Have credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams
- Communicate clearly and can adapt product material for different audiences without diluting it
Bonus
- Experience at a high-growth AI/ML, developer tools, or API-first company
- Background in voice AI, conversational AI, or contact center technology
- Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies
- Hands-on experience with competing voice and agent platforms
- Experience running workshops or labs for sellers or customers
- Experience building role-play, simulation, or demo practice environments
Location
Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Senior
United States
Office
APPLY NOW
REFER A FRIEND
Join a mission-driven technology team that’s redefining what’s possible in cardiac care. We’re developing an advanced medical system designed to help physicians diagnose and treat cardiac arrhythmias with precision and confidence. This role offers the opportunity to contribute to an innovative platform at the intersection of real-time software, visualization, and life-saving technology.
You’ll work within a collaborative engineering environment where creativity and technical excellence drive meaningful patient impact. This position is based onsite in the Minneapolis, with a hybrid structure (minimum of four days onsite per week) that encourages direct collaboration, mentorship, and cross-functional engagement.
What project we have for you
The Senior Software Engineer will be a key contributor on the system software team, responsible for designing and implementing complex, high-performance applications that integrate closely with medical hardware and imaging systems. The ideal candidate will have deep technical expertise in Python and C++, a strong understanding of modern software architecture, and a passion for developing reliable, user-focused medical technologies.
What you will do
Lead the design, development, and optimization of high-performance system software.
Develop, test, and debug applications that interface directly with embedded and hardware components.
Collaborate with multidisciplinary teams—hardware engineers, system architects, product managers, and QA—to define requirements and deliver solutions that meet clinical and regulatory standards.
Drive code quality through peer reviews, automated testing, and continuous integration.
Mentor junior engineers and promote engineering excellence through knowledge sharing.
Document design decisions, development processes, and testing methodologies to ensure traceability and consistency.
Troubleshoot complex software issues and deliver timely resolutions in a regulated environment.
Participate in lab evaluations, pre-clinical testing, and system demonstrations for stakeholders and clinicians.
Stay current on emerging tools, frameworks, and industry best practices to continuously enhance product performance and maintain technical leadership.
What you need for this
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field with 4+ years of relevant experience
OR Master’s degree with 2+ years of experience
OR PhD with industry or research experience in relevant areas
Preferred Qualifications
Advanced proficiency in Python and C++
Strong knowledge of object-oriented design, data structures, and algorithms
Experience in real-time or embedded software development
Familiarity with network communication protocols and hardware–software integration
Experience in implementation Bluetooth stack, maintenance and configuration.
Hands-on experience with ROS, Linux-based development, and/or real-time operating systems
Experience with CI/CD pipelines, Git, and Agile development methodologies
Knowledge of cloud services (AWS or Azure) and scalable software architectures
Excellent communication and collaboration skills within cross-functional teams
Proven ability to work independently on complex, mission-critical software systems
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
C++
Python
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
Turing builds large-scale datasets and reinforcement learning (RL) environments that power post-training for the world's leading AI labs and enterprises.
The STEM Horizontal team produces the high-signal coding and STEM data frontier labs train on. We're looking for a
Research Engineering Manager
to lead the research engineering behind its next layer:
synthetic data
that measurably improves models, and
new benchmarks
that measure what today's evals miss.
You'll lead a team of research engineers, work side by side with research scientists, and stay close enough to the code to review an eval harness line by line or prototype a generator yourself when the team needs it. You'll also
build the team
: hiring research engineers is a core part of this role, not a side task. Ideally you've been on the other side, at a frontier lab, and know what makes a lab trust a dataset or a benchmark result.
Synthetic data that earns its place.
Generation, verification, and filtering pipelines where every sample is checked, and where we can show which properties of the data drive downstream gains, not just how much of it we made.
Benchmarks that stay meaningful.
New evaluations for capabilities current benchmarks miss, built with calibrated difficulty, contamination controls, and statistics strong enough that a lab can make a decision on the result.
Quality failures here are quiet. A subtle bug in a verifier doesn't crash anything; it ships thousands of wrong labels into someone's training run and costs weeks. If you want to build the team and the systems that catch that early, this is the seat.
What You'll Do
1. Build and Lead the Team
Build the team:
define the profiles you need, run hiring, and grow research engineers selected for research taste as much as engineering rigor.
Run the team's operating rhythm: project selection, planning, experiment reviews, design docs, and clear ownership.
Coach engineers on experimental design, code quality, and presenting results; give direct, regular feedback and run fair performance cycles.
Define the
standards
the team works to: eval methodology, data quality bars, and reproducibility — every dataset and result can be regenerated from a commit, a config, and a seed.
2. Partner with Research Scientists
Turn hypotheses into
experiment plans
together: what we're testing, the baseline, the ablations, and the result that would change our minds.
Set the agenda
with research scientists. You're expected to bring your own hypotheses, not only implement theirs.
Take research prototypes to production scale without losing the scientific intent.
3. Build Synthetic Data Systems at Scale
Own
synthetic data pipelines
that generate, verify, filter, deduplicate, and version data, combining programmatic generators, LLM-based generation, automated verifiers, and targeted expert review.
Judge data by its
effect on models
: ablations and fine-tuning or RL experiments that show which attributes (difficulty, diversity, correctness, coverage) drive gains.
Build
quality systems
that hold up at volume: gold sets, LLM-judge calibration against expert labels, sampling audits, and agreement metrics.
4. Create New Benchmarks and Evaluations
Find where frontier models fail and where existing benchmarks have saturated, and design
evaluations that measure what's missing
.
Own
benchmark methodology
end to end: task taxonomy, difficulty calibration, graders and verifiers, contamination controls, held-out splits, and confidence intervals.
Ship
eval harnesses
, including agentic and sandboxed-execution evals, that are deterministic, reproducible, and trusted by internal teams and partner labs.
Make the call
on whether a result holds up: partner labs and internal teams act on your sign-off.
Publish benchmarks, datasets, and findings with our research scientists at venues such as NeurIPS, ICML, and ICLR.
5. Stay Hands-On and Work with Frontier Labs
Write code every week on the hardest, highest-leverage parts: core verifier logic, eval statistics, the pipeline component everything else depends on. Expect
a third or more
of your time on direct technical work.
Be the person the team brings its hardest debugging and methodology questions to: why a judge disagrees with experts, why an eval number moved, whether a gain is real or noise.
Act as a
technical counterpart
to researchers at frontier AI labs: scope requests, set acceptance criteria, and explain results and trade-offs plainly.
Partner with Strategic Project Leads, delivery, and engineering teams so research advances land in client work and in the platforms the team builds.
Sample Projects
Identify
a capability gap,
design and ship
a benchmark for it, and see it adopted by partner labs.
Stand up a
synthetic data pipeline for long-horizon coding tasks
with execution-based verifiers, and run the ablations that show which task properties drive RL gains.
Calibrate an LLM-judge grading system
against expert labels, map where it fails, and decide where humans stay in the loop.
Design the experiment that tells a partner lab whether a
two-point gain
on their eval is real.
Decide which of three competing synthetic data approaches the team should bet on, and design the experiments that settle it.
Tech Stack
Research:
Python · PyTorch or JAX · SFT · DPO · PPO / GRPO · RL with verifiable rewards
Evals & data:
LLM-as-judge · programmatic verifiers · sandboxed execution · gold sets · contamination checks
Platform:
Python services (Django / FastAPI) · PostgreSQL · Docker · Terraform · AWS or GCP
What We're Looking For
Experience:
8+ years of hands-on ML or research engineering, at least 5 in industry, including
3+ years directly managing
research engineers, ML engineers, or researchers (hiring and performance management included).
Synthetic data at scale:
you've
owned
synthetic or curated data pipelines in production
whose output drove training decisions
, and can show how you measured their quality and downstream impact.
Evaluation rigor:
you've
designed and shipped
LLM evals or benchmarks that others used to make model decisions, and understand contamination, saturation, judge bias, inter-annotator agreement, variance, and confidence intervals.
Experimental judgment:
you plan ablations up front, choose baselines honestly, and can tell a real effect from noise.
Technical depth:
strong Python; production experience with PyTorch or JAX; working knowledge of the post-training stack (SFT, DPO, PPO/GRPO, RL with verifiable rewards).
Technical direction:
a track record of setting direction for a team, not only executing a roadmap handed to you.
Scale:
distributed data processing and large evaluation or training jobs (e.g., Ray, Spark, Kubernetes) on AWS or GCP.
Communication:
clear written communication for scientists and non-specialists alike; comfortable presenting results to researchers at partner labs.
AI-forward:
daily use of LLM coding tools (Claude Code, Cursor, Copilot) as part of how you ship, with the judgment to review their output critically. This is a must-have.
Education:
PhD or Master's degree in AI, machine learning, computer science, statistics, or a closely related field; PhD preferred. Exceptional equivalent research experience will also be considered. We weigh industry outcomes most heavily.
Strongly Preferred
Frontier AI lab experience:
post-training data, evals, or reward modeling at a frontier lab (e.g., OpenAI, Anthropic, Google DeepMind, Meta, xAI) or a top industry research group.
Built or contributed to a
public benchmark or dataset
the community uses.
Nice to Have
First-author papers at NeurIPS, ICML, ICLR, ACL, EMNLP, or similar.
RL environment and verifier design for agentic tasks: coding agents, tool use, computer use, long-horizon workflows.
Data valuation or attribution: measuring what each slice of data contributes to a model.
Depth in a STEM domain such as math, physics, chemistry, or biology (not required).
Experience managing tech leads or managers, or running several concurrent programs.
Directing large expert networks through specs, rubrics, and fast feedback loops.
A note from our CTO, Ece Kamar
Some of the most important questions in AI can't be answered from inside a single lab: how to evaluate frontier models, how data and RL truly drive capability, and what happens when AI meets the real world. At Turing, we work directly with frontier labs, the academic community, and enterprises deploying AI at scale. That creates a feedback loop where deployment shapes our research and our research shapes the field, and we publish our findings, datasets, and benchmarks openly. Join our talented team at Turing to push the frontier of AI with rigorous science that matters.
Why Turing
Work directly with leading AI labs and enterprises at the frontier of post-training, evaluation, and synthetic data.
Build the datasets and benchmarks that improve and measure the capabilities of advanced AI systems.
Shape how frontier labs measure progress on coding and STEM reasoning.
Operate with high autonomy, rapid iteration, and meaningful commercial impact.
Collaborate with exceptional colleagues from organizations including Google, Meta, Amazon, and other leading technology companies.
Contribute to research that may be shared through technical publications and leading conferences such as ICLR, ICML, and NeurIPS.
Compensation
$260,000 to $350,000 + Equity
Don't meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive, and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement within Galaxy’s Data Center team,
Reporting to the Head of Procurement, the Procurement Manager, Operations & Services, leads Galaxy’s sourcing and contracting program for data center operations and services categories. You are accountable for planning, sourcing, contracting, and managing performance of the recurring service agreements, maintenance programs, spares, and professional services that keep Galaxy’s campuses running and its projects moving. Your primary partner is Data Center Operations, and you also own services contracts across other Data Center departments, including Construction, Technology, and EHS.
You ensure Galaxy contracts the right providers, at the right service levels, with the right commercial terms—delivering outcomes better, faster, and cheaper. As Galaxy scales from one operating campus to a multi-site portfolio, you build the master agreements, rate structures, and supplier base that allow operations to scale with it.
You bring experience sourcing complex service agreements in mission-critical or industrial environments, understand that uptime and safety are non-negotiable, and operate with a strong customer-service mindset when supporting internal stakeholders.
What You’ll Do:
Requirements & Planning
Partner with Operations leadership, site teams, and project teams to define service, maintenance, and spares requirements for each campus, from pre-turnover through steady-state operations.
Develop category and sourcing strategies for recurring operations and services spend that balance uptime risk, cost drivers, service coverage, and supplier capacity across a multi-site, mission-critical portfolio.
Translate maintenance programs, OEM requirements, and stakeholder needs into clear scopes of work, service levels, rate structures, and procurement schedules.
Maintain an annual sourcing and renewal calendar covering contract expirations, re-bids, and service onboarding for new sites.
Strategic Sourcing & RFP Management
Lead vendor prequalification (including safety, insurance, and financial review), conduct competitive sourcing events, and drive formal RFP/RFQ development for operations and services categories.
Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations across the full contract term, including labor rates, escalation, response times, and parts pricing.
Negotiate pricing, rate cards, escalation mechanisms, service levels, risk allocations, and commercial terms that support operational objectives.
Consolidate demand across sites and departments into regional or national master agreements where it improves cost, coverage, and quality.
Prepare award recommendations and decision-support materials for leadership review.
Contracting & Order Execution
Support drafting and negotiation of master service agreements (MSAs), statements of work (SOWs), and service agreements in partnership with Legal and stakeholders.
Create and manage purchase orders, change orders, contract amendments, and renewals throughout the contract lifecycle.
Ensure contractual requirements align with scopes of work, service levels, budget assumptions, and service receipting requirements.
Transition executed agreements to stakeholder owners with a complete hand-off package (scope, rates, service levels, escalation paths, renewal dates), while retaining ownership of commercial terms and escalations.
Service Delivery & Supplier Performance
Establish and track service-level agreements (SLAs) and KPIs, such as response time, preventive maintenance completion, incident trends, and invoice accuracy; lead quarterly business reviews with key suppliers.
Track supplier capacity, skilled labor availability, and regional coverage as Galaxy enters new geographies, and develop early-warning risk mitigation strategies.
Support supplier onboarding (safety prequalification, certificates of insurance, site access requirements), performance evaluation, issue resolution, and corrective action plans.
Partner with the OFCI Procurement Managers on construction-to-operations transitions, including warranty start dates, OEM service hand-offs, and critical spares.
Build and maintain strong supplier relationships, including local and diverse suppliers in new markets.
Documentation, Reporting & Compliance
Maintain accurate procurement documentation, contract and renewal trackers, spend logs, supplier scorecards, and risk registers.
Prepare recurring reporting on operating spend, savings, supplier performance, market trends, and upcoming renewals.
Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements, including receipting and invoice validation for services.
Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.
What We’re Looking For:
Bachelor’s degree in Integrated Supply Chain Management, Business, Engineering, Project Management, or a related field; five to seven years of relevant professional experience may be considered in lieu of a degree.
4+ years of procurement experience supporting data center operations, facilities management, hyperscale, energy, utilities, industrial, or other mission-critical environments.
Experience sourcing and contracting operations or services categories (e.g., critical facility maintenance, OEM service agreements, integrated facilities management, security services, or professional and technical services).
Working knowledge of MSA and SOW structures, rate cards, escalation mechanisms, and SLA/KPI frameworks for multi-year service agreements.
Demonstrated ability to negotiate complex, multi-year service contracts where uptime, safety, and response time are critical.
Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
Strong customer-service orientation with the ability to partner closely with stakeholders across many departments in a fast-paced, high-growth environment.
Bonus Points:
Experience leveraging procure-to-pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
Familiarity with computerized maintenance management systems (CMMS) or maintenance programs for critical facilities.
Experience consolidating fragmented, site-level services spend into regional or national agreements.
Professional certifications (ISM CPSM, ASCM CSCP, PMP, or similar).
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto & Data Center industries
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Intellias
Meet your recruiter
Daniela Riabova
daniela.riabova@intellias.com
https://www.linkedin.com...
Vacancy details
Product Management
Product Manager
Senior
Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States
Remote
APPLY NOW
REFER A FRIEND
Client is a flexible benefits platform that enables companies to design personalized and inclusive employee benefits programs while reducing administrative complexity and operational overhead for HR teams. The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience.
Trusted by leading global organizations such as Stripe, Zoom, Lululemon, and Affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores.
What project we have for you
The project focused on enhancing and scaling Client’s benefits management ecosystem, which allows organizations to configure and manage various employee benefit programs through a unified platform. The product suite includes solutions such as Lifestyle Spending Accounts (LSA), Health Spending Accounts (HSA), Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), and additional customizable benefit offerings.
Employees can utilize their benefit funds through multiple channels:
purchasing discounted products and services via the internal marketplace (“The Store”),
using a dedicated Visa payment card,
or submitting reimbursement claims supported by the platform’s member support operations.
From a business analysis perspective, the project involved analyzing business processes, improving platform workflows, supporting integrations between benefits products and payment/reimbursement systems, clarifying stakeholder requirements, and contributing to the optimization of user and HR administration experiences across the platform.
What you will do
Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs. Identify customer needs, pain points, and product opportunities.
Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints.Analyze the business context and client’s current state. Define business needs.
Identify gaps between the current product experience and the target state, and define product initiatives required to close those gaps.
Define and track product KPIs and success metrics for key Pre-Tax journeys.
Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions.
Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings.
Define and manage solution scope, detect, and track changes. Manage requirements-related conflicts and issues up to resolution. Document requirements in accordance with predefined standards and project specific.
Specify a list of systems, actors, and organizational departments affected by the solution scope, and define assumptions and constraints. Plan communication with stakeholders.
Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences.
Communicate product priorities, decisions, roadmap updates, and trade-offs clearly to both technical and non-technical stakeholders.
Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities.
What you need for this
Required skills:
IT industry experience: 7 years or more, including collaboration with clients abroad.
Experience in business analysis or product management: 5 years or more.
Hands-on experience with U.S. Pre-Tax / tax-advantaged employee benefits products – 3+ years
Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows.
Strong understanding of the software development lifecycle and Agile product delivery.
Knowledge of business analysis activities and techniques, requirements lifecycle.
Knowledge of requirements management tools (at least JIRA & Confluence).
Strong English verbal and written communication skills.
Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions.
Ability to define product success metrics and evaluate the impact of released functionality.
Skills to represent information in graphical form.
Systems thinking and ability to understand complex interconnected product and operational flows.
Will be a plus:
Knowledge of prototyping tools.
Knowledge of product management best practices.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Business_Analytics
Pre-Tax
ProductManagement
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Buying software and services is still slow and fragmented at most companies. Employees don't know how to request what they need, approvals stall across finance, legal, and security, purchase orders live in a separate system from the bills that pay them, and finance teams spend month-end matching it all together by hand.
Ramp's Procurement team builds the system that connects every step of that process, from the first purchase request through sourcing, approvals, purchase orders, receiving, and matching bills and contracts back to what was ordered. Procurement sits upstream of payments and works closely with Bill Pay, Accounting, and ERP integrations, so the systems we build shape how money leaves a business long before a payment goes out.
We're looking for a senior backend engineer to own a core part of that system. You'll take responsibility for a product area such as the purchase order lifecycle, PO and bill matching, PO coding and accruals, or supplier and ERP integrations, set its technical direction within the team, and keep it healthy as customers and complexity grow. You'll work closely with product, design, and data partners to turn enterprise purchasing workflows into software that is flexible, auditable, and simple to use.
WHAT YOU'LL DO
- Own the design and evolution of a core Procurement system, such as purchase orders, receiving, or PO, bill, and contract matching, from technical design through launch, monitoring, and iteration
- Build flexible request, intake, and approval workflows that handle the policies, approval chains, and audit requirements of complex organizations
- Design data models that keep purchase orders, receipts, bills, and accounting data accurate and traceable from request to payment
- Build and improve integrations with ERPs and supplier systems that stay consistent through retries, partial failures, and edits on either side
- Help build AI-assisted features, such as automated PO coding and intelligent matching, that reduce manual work for finance and procurement teams
- Drive technical direction for your area, connecting long-term system health to the team's roadmap
- Work cross-functionally with product, design, and data, and with partner teams across Bill Pay, Accounting, to ship features across the full procurement lifecycle
- Raise the engineering bar through design reviews, code reviews, and mentorship
WHAT YOU'LL NEED
- Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
- A track record of owning a system or product area end to end: spotting problems before they are assigned, proposing the fix & working with relevant stakeholders, and shaping the area's technical direction over time
- Strong system design judgment, especially around data correctness, auditability, and keeping complex workflows understandable
- Product sense: you care about the customer problem, can work through ambiguous enterprise requirements, and push back when the spec is wrong
- Clear communication and a collaborative approach to technical decisions across product, design, and engineering
NICE TO HAVES
- Experience with procurement, purchasing, accounts payable, or other B2B finance workflows
- Experience building integrations with ERPs or other systems of record, such as NetSuite, QuickBooks, or Sage Intacct
- Experience integrating with punchout catalogs, cXML, and other supplier facing integrations
- Experience building configurable workflow or approval engines for enterprise customers
- Experience applying LLMs or other automation to structured business workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11742 Talent Acquisition & Recruiting Coordinator Virtual Assistant
Independent Contractor – CPT-11742 Talent Acquisition & Recruiting Coordinator Virtual Assistant/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A talent acquisition and workforce solutions company that helps employers source, hire, and onboard full-time employees is seeking an experienced Recruiting Coordinator VA to support its internal candidate workflow.
The company receives client requisitions and works with external recruiting partners that provide candidate flow. The VA will integrate with the internal team to help process incoming candidates, prepare candidate packets, conduct scripted pre-screening calls, coordinate interviews and meetings, and support candidate sourcing when needed.
Critical thinking is particularly important for this role. The client needs someone who can operate comfortably with ambiguity, exercise sound judgment when reviewing candidate information, and avoid becoming overly dependent on rigid or black-and-white processes.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Candidate Pipeline Management
Manage incoming candidate flow from external recruiting partners
Review and organize candidate information according to the client’s internal process
Track candidate statuses, next steps, and outstanding actions
Identify candidates ready to advance and flag situations requiring leadership review
Maintain accurate and organized candidate records
Candidate Packets & Pre-Screening
Prepare candidate packets and supporting information for internal and client review
Conduct scripted candidate pre-screening calls
Document candidate responses and relevant screening information
Apply sound judgment when evaluating information rather than relying only on rigid checklists
Escalate unclear or complex candidate situations when appropriate
Scheduling & Coordination
Schedule calls and virtual meetings between candidates and clients
Coordinate candidate meetings with company leadership when required
Communicate scheduling information with clients, primarily by email
Send confirmations, reminders, and meeting information
Manage reschedules and multi-party availability
Candidate Sourcing Support
Support direct candidate sourcing when needed
Source primarily U.S.-based candidates through LinkedIn / LinkedIn Recruiter and social media
Work through client-provided sourcing accounts and resources
Identify candidates aligned with open requisition requirements
Support related outreach and candidate follow-up as directed
Recruiting Administration
Complete minor administrative tasks associated with recruiting workflows
Maintain organized candidate documentation
Track outstanding follow-ups and recruiting activity
Assist with additional recruiting coordination needs as processes evolve
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, recruitment, or executive assistant experience required
Recruiting coordination, talent acquisition, staffing, or comparable recruiting experience strongly preferred
Candidate pre-screening or interviewing experience strongly preferred
Strong critical-thinking and judgment skills required
Ability to work effectively with ambiguity required
Excellent written and spoken English required
Familiarity with AI tools required
LinkedIn / LinkedIn Recruiter sourcing experience strongly preferred
Experience recruiting U.S.-based candidates preferred
Staffing agency, RPO, or workforce solutions experience preferred
IDEAL CANDIDATE PROFILE
Strong critical thinker with excellent judgment
Comfortable operating in situations where every detail may not be clearly defined
Able to assess context and nuance rather than relying exclusively on black-and-white criteria
Confident and professional when speaking with candidates
Highly organized with candidate workflow and scheduling
Proactive and able to keep processes moving without excessive direction
Strong written communicator for client-facing scheduling correspondence
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
LinkedIn / LinkedIn Recruiter
Social Media Platforms for Sourcing
Email & Calendar Tools
Video Meeting Platforms
Candidate Tracking / Recruiting System – Client Platform TBD
Work Schedule
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior-Advanced Level
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Daily Working Time: TBD-EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Mountain View Veterinary Hospital - Lacey, Washington
Mountain View Veterinary Hospital - Licensed Veterinary Technician - LVT
Are you looking to be part of a team that genuinely cares about its patients, clients, and each other? At
Mountain View Veterinary Hospital
, we're passionate about providing exceptional veterinary care while creating a positive, supportive environment where our team members can thrive.
Proudly serving Lacey, Thurston County, and the surrounding communities, our hospital offers a collaborative approach to veterinary medicine with a strong commitment to compassionate, high-quality patient care. We believe great medicine starts with a great team, and we're dedicated to helping our employees grow, develop their skills, and make a meaningful impact every day.
We're proud to be an
American Animal Hospital Association (AAHA)-accredited hospital
and a
Fear Free-certified team
, reflecting our commitment to high standards of care and creating a more positive experience for every patient.
If you're looking for a workplace where your contributions matter, teamwork is valued, and you can make a difference in the lives of pets and the people who love them, we'd love to meet you!
Pay & Benefits
Starting pay: $22–$28 per hour
Eligible for performance-based bonuses
Medical, dental, and vision insurance
401(k) retirement plan
Employee Assistance Program (EAP)
Employer-paid Life and AD&D insurance
Voluntary Life and AD&D insurance
Accident, Critical Illness, and Hospital Indemnity coverage
Learn More About Us
Want to get to know us a little better? Visit
mountainviewvet.com
to learn more about our hospital and the care we provide.
Ready to Join Our Team?
We'd love to hear from you!
Contact
Christine Strassburg
at
christine.strassburg@lakefieldvet.com
or submit your application at
careers.lakefieldvet.com
.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
#LI-CE
Compensation Range
$22
—
$28 USD
Location: New York, New York; Austin, Texas; Dallas, Texas; Boston, Massachusetts; Raleigh, North Carolina
Workplace: Remote
ROLE SUMMARY
The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
Location: Must reside in the Eastern Time Zone.
WHAT YOU'LL DO
Be a keen learner:
- At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
- Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.
Be a passionate problem solver:
- If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Senior Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
- You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
- Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!
Be a great communicator:
- As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
- Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).
- You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
WHAT YOU'LL BRING
- 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
- Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
- Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- Minimum of one year experience in an internal or external customer-facing role.
- Passion for helping others regardless of who they are or how they act.
- Experience working with or as part of remote teams.
- Strong written and verbal communication skills.
- Seek to understand first, lead with data, and rely on facts.
NICE TO HAVE
- Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
- Experience with security certificate management and implementation.
- Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
- Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Vienna, Austria
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
УдалённоCandidates should be able to work effectively across US and European time zones
УдалённоГеография найма не уточнена
seniorГеография найма не уточнена
United States; For applicants from the European Union, please review Turing's GDPR notice here; For applicants from the European Union, please review
Dallas, TX
География найма не уточнена
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Mountain View Veterinary Hospital - Lacey, Washington
УдалённоseniorNew York, New York; Austin, Texas; Dallas, Texas; Boston, Massachusetts; Raleigh, North Carolina; Location: Must reside in the Eastern Time Zone